bitc superiorsysyems part i questions 2july2014

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Business and IT Consulting (Surinder Batra) Superior Systems and Capitol State Chemical Case Study PART I QUESTIONS TO BE ANSWERED IN YOUR PPT 1. As per your current understanding, what is a typical consulting framework? 2. Having read the case, what is your assessment of where we are on a typical consulting framework at this juncture? 3. ho! which department is typically responsi"le for marketing of consultancy services in a consulting #rm? hat are the skills re$uired for marketing of consulting services? %. ho! which department is typically responsi"le for converting leads into speci#c proposals to "e su"mitted to the client organi&ation? '. here from (which speci#c individuals! departments! teams! systems) are inputs provided to the team responsi"le for writing the proposal to ensure that a $uality, competitive proposal has "een su"mitted to the client organi&ation? *. hat are the typical methods used for sales+cum+marketing of consulting services? . hat is the purpose of -hase of the case study? /. hat "ackground information a"out the client organi&ation can "e relevant for the consulting team prior to proceeding for detailed discussion with the client in the #rst phase? 0. rom the consulting #rm s point of view, what would "e the focus of the #rst interaction meeting with the client organi&ation? 1 .hat are various typical selection processes used "y client organi&ations to select consultants? 11.hat kind of perception con4icts if any can "e e5pected within a consulting #rm with regard to dealing with the client organi&ation in this #rst phase? 12.hat purpose can "e served "y consulting organi&ation preparing a list of concerns at this stage? 13.hat can "e various modes of consulting project e5ecution? 1%.Any other salient learnings from -art of the case?

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BITC SuperiorSysyems Part I Questions 2July2014

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Business and IT Consulting (Surinder Batra)Superior Systems and Capitol State Chemical Case StudyPART IQUESTIONS TO BE ANSWERED IN YOUR PPT1. As per your current understanding, what is a typical consulting framework?2. Having read the case, what is your assessment of where we are on a typical consulting framework at this juncture?3. Who/ which department is typically responsible for marketing of consultancy services in a consulting firm? What are the skills required for marketing of consulting services?4. Who/ which department is typically responsible for converting leads into specific proposals to be submitted to the client organization?5. Where from (which specific individuals/ departments/ teams/ systems) are inputs provided to the team responsible for writing the proposal to ensure that a quality, competitive proposal has been submitted to the client organization?6. What are the typical methods used for sales-cum-marketing of consulting services?7. What is the purpose of Phase I of the case study?8. What background information about the client organization can be relevant for the consulting team prior to proceeding for detailed discussion with the client in the first phase?9. From the consulting firms point of view, what would be the focus of the first interaction meeting with the client organization?10. What are various typical selection processes used by client organizations to select consultants?11. What kind of perception conflicts if any can be expected within a consulting firm with regard to dealing with the client organization in this first phase?12. What purpose can be served by consulting organization preparing a list of concerns at this stage?13. What can be various modes of consulting project execution?14. Any other salient learnings from Part I of the case?