bitc superiorsysyems part i questions 2july2014
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BITC SuperiorSysyems Part I Questions 2July2014TRANSCRIPT
Business and IT Consulting (Surinder Batra)Superior Systems and Capitol State Chemical Case StudyPART IQUESTIONS TO BE ANSWERED IN YOUR PPT1. As per your current understanding, what is a typical consulting framework?2. Having read the case, what is your assessment of where we are on a typical consulting framework at this juncture?3. Who/ which department is typically responsible for marketing of consultancy services in a consulting firm? What are the skills required for marketing of consulting services?4. Who/ which department is typically responsible for converting leads into specific proposals to be submitted to the client organization?5. Where from (which specific individuals/ departments/ teams/ systems) are inputs provided to the team responsible for writing the proposal to ensure that a quality, competitive proposal has been submitted to the client organization?6. What are the typical methods used for sales-cum-marketing of consulting services?7. What is the purpose of Phase I of the case study?8. What background information about the client organization can be relevant for the consulting team prior to proceeding for detailed discussion with the client in the first phase?9. From the consulting firms point of view, what would be the focus of the first interaction meeting with the client organization?10. What are various typical selection processes used by client organizations to select consultants?11. What kind of perception conflicts if any can be expected within a consulting firm with regard to dealing with the client organization in this first phase?12. What purpose can be served by consulting organization preparing a list of concerns at this stage?13. What can be various modes of consulting project execution?14. Any other salient learnings from Part I of the case?