Bikham Information Technology

Practice Management and Healthcare Services Comprehensive range of Billing & Follow-up Services for Oncology, Radiology, Gastro, Ambulatory Services & Chiropractic and PT Billing , Hospitals & DME/HME domain with Guaranteed Efficiency of Quality with Quantity & a safe environment for your patients’ information.

Company ProfileBIKHAM INFORMATION TECHNOLOGY, is an IT company highly experienced in outbound Call Centre/ Healthcare services for clients primarily in the United States of America. Bikham is functional with 200 seats, with a provision of taking the capacity up to 600 seats. We are located in the city of Chandigarh, North India. Bikham offers customized voice & data services to our clients throughout US, Europe and Australia. We specialize in providing complete end to end services to Physicians, SNF’s,  Hospitals, Medical Billing Companies , DME Companies and Practice Management Companies.

Medical Billing CompanyBikham's Healthcare division has 12 years of end to end process experience with reputed medical billing companies like Billing Precision, Affinity Billing and Billing Dynamics and others , mainly based in the NJ and Florida area. Currently we are providing services to over 75 practices mainly Oncologists, Radiologists, Ambulatory Services, Chiropractors, physical therapists, Internal medicine practitioners & Durable Medical Equipments. Our highly experienced Billing team and effective collection strategies are highly beneficial to Group Facilities, Single practitioners, Hospitals, and other Medical Practices.

Meet all your Medical Billing RequirementsInsurance VerificationInsurance Enrollments,

CredentialingReferralsPatient Follow up and

scheduling Billing and reconciling

accountsSubmitting AppealsAR Follow up & CollectionsCharge EntryEOB Posting

Medicare & Durable Medical Equipment (DME)

Durable Medical Equipments(DME) Bikham has been catering DME services to around 75+ suppliers directly or

obliquely since past few years. We focus on all aspects of DMEPOS billing cycle from Pre Billing services to AR Follow-up & Denial Management. Our workflow and procedures have been perfected over the years to maximize efficiency, minimize denials and increase your CASH FLOW.

Our services are designed to meet your customer needs and deliver positive and prompt results quickly, with reduced DSO by managing timely AR & Denials. We closely check on compliance documents, if paperwork is provided, before billing any product. We have placed a dedicated Research & Development Team to track all latest updates released by the federal and/or commercial carriers impacting on accurate billing and educate the client on the same as well.

Our Strongest area is Billing & Denials to analyze and thoroughly review the documentation, CMNs/DIFFs before initially submitting and/or resubmitting claims for meeting insurance guidelines for rentals and purchases. In this specialized industry with ever-changing regulations, our service is second to none.

We follow strategic Management of AR & Denials through focused analysis of our analysis team,, evaluating reimbursement issues and follow-up with insurance carriers, educating clients for future betterment of the business.

DME EQUIPMENT:Bikham has mainly dealt with DME equipments like:

OXYGEN, CPAP AND OR BIPAP NEBULIZER AND SUPPLIES WALKERS WHEEL CHAIR DIABETIC SHOES HOSPITAL BEDS AND MATTRESSES SEAT LIFT MECHANISM SCOOTERS ( POV ) DIEBETIC SHOES BACK, KNEE, SHOULDER , NECK BRACES

Reduced DSO by managing timely AR & Denials, accurate Billing by trained staff, compliance check of all Rentals & Purchases per Medicare LCDs & other Commercial Payers. Structured AR & Denial Management.

What Makes us special• Bikham offers a One month FREE Trial to begin with; just so we can develop a level of Trust and confidence with the client and you can see first hand how we can help enhance your revenue and collections considerably.

• Receivables pending above 90 day is our top priority and our target is to always keep less than 10% of the total AR in the above 90 day bucket.

• Available Monday through Friday 9AM to 6PM EST, one click on hangouts or one phone call away.

• Weekly meets with the provider presenting extensive reports to go over the numbers.

• Specialisation in getting Appeals approved for complicated denials.

• Meet any turnaround time requirements.

• Patient follow up and scheduling services available.

Medical Billing SoftwareWe normally work via the clients software, eg, we have extensive experience on Vericle ( 10 years experience with Billing precision / Vericle, NJ based Medical Billing company ).Our team is very well versed with software's like Brightree, Fast track, Pacware, Medact & Office Ally as well. These are well known for their excellent Speed, accuracy and immensely user friendly interface, and greatly effective reporting capabilities. Great Reports !

Strict HIPPA AdherenceElectronic Processing and transfer of Data via multiplexer/router modem is encrypted and password protected to ensure privacy and confidentiality. Records are kept secure and all appropriate laws are observed for handling the release of information.

Medical Billing ReportsWe believe that the most important part of billing and collections in an outsourced model is EFFECTIVE REPORTING. Being able to see what has been billed, what collections have been achieved, AIB reports, Procedure Code analysis, Insurance analysis, payment analysis, cash collected and so on. These are the key features that will be taken care of effectively when you give your Billing in our hands. We have weekly reporting meets with our providers.

Denial and AR reportsOn hold ReportsAd – hoc reports

Enhanced Billing servicesToday's physicians face many pressures in the healthcare environment, includingmanaged care complexities, declining reimbursement, compliance issues andincreasing costs. Given these pressures, physicians find it increasingly difficultto both practice medicine and manage the business operations of their practice. That’s where we come in. We provide comprehensive billing and accounts receivable management services designed to provide your practice with proper and deserved reimbursement, Our enhanced services includee :

• Claim posting / Charge capture• Patients follow up• 100% Clearinghouse rejection solving capacity• Personal Injury claims specialisation• Enrolment services for ERA's and EFT's across all payers• Submitting extensive appeals and getting them approved• Insurance AR follow up• Accurate payment posting• Information management and reporting• Customised patient statements• Expected and Actual payment tracking • Billing personal Management

Patient Follow upOur Patient follow up executives are trained impeccably on being extra

courteous, polite and helpful to the patients and their family members. We are constantly getting great Aces in satisfaction survey results from our providers’ clinics and hospitals on the level of service provided. Happy patients in turn create Happy Providers and thus everybody’s business booms in the process. That’s our goal. It’s always great to put a smile on a patient’s or their family members face, especially after going through strenuous treatment traumas.

Here’s what we do in our Patient follow up section : Patient Pre registration services Post-Discharge Calls Patient Follow-Up Calls Promoting Hospital Programs Event Follow-Up Calls Customer Satisfaction CallsPlease see details for each service on our website https://bikham.com/patient-

follow-up/

Personal Injury & WC reimbursementsWe specialize in Personal Injury and Workers Compensation claims follow up and reimbursements. Our well trained and polite AR follow up staff is trained in the PIP requirements, workers compensation for all US states. Our Follow up team makes sure that the PI adjusters are contacted on a one on one basis and the PI claims are submitted timely along with the Medical records and additional documentation to ensure Timely payments. We have a record of the quickest turnaround when it comes to PI payments.

Contact DetailsBikham Information

Technology# 230, sector 9-C

Chandigarh , India – 160009

Indian Mobile - +919888511104

US Phone - 18006942350Fax – 866-576-3911

Email hr@bikham.comsonia@bikham.com

Managing Director : Harman Dhawan

CEO : Sonia Dhawanwww.bikham.com