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453 BIBLIOGRAPHY BOOKS Agarwal, T, (2007), Strategic Human Resource Management, New Delhi: Oxford University Press Aktouz, O. (1996) Traditional Management and beyond Paris, Montreal: Morin, pp.91. Armstrong, M. (1995), A Handbook of Personnel Management Practice (5 th ed) ,London :Kogan Page Armstrong, M. (2003), Handbook of Strategic Human Resource Management, New Delhi :Crest Publishing House Armstrong, M., Long, P. (1994), The Reality of Strategic HRM, London: Institute of Personnel and Development. Aswathappa, K (2005), Human Resource and Personnel Management Text and Cases, New Delhi :Tata McGraw-Hill Bain, P., Taylor, P.,(1999), Call Centre's in Scotland: An Overview, Glasgow: Scottish Low Pay Unit Bamberger, P, Meshoulam, I. (2000), Human Resource Strategy: Formulation, Implementation and Impact, Thousand Oak, CA: Sage. Bartlett, C.A., Ghoshal, S. (1993), Matrix Management : Not a structure, a frame of mind. In pucik, Tichy, N.M., Barnett, C.K. (Eds), Globalising Management, New York : John Wiley and Sons, pp. 107-118. Baurd, L, Henderson, J.C. (2001), The knowledge Engine: How to create fast cycles of knowledge and performance to knowledge, San Francisco: Berrett Koehler. Bean, R. (1985): Comparative Industrial Relations: An Introduction to cross National Perspectives, New York: St. Martine Press. Becker,B.E., Huselid, M.A., Ulrich, D (2001), The HR Scorecard Linking people strategy and performance, Boston :Harvard business school press

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453

BIBLIOGRAPHY

BOOKS

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University Press

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New Delhi :Crest Publishing House

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of Personnel and Development.

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Baurd, L, Henderson, J.C. (2001), The knowledge Engine: How to create fast

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Koehler.

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479

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