bi for professional services vendor management
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Global IT Solutions 1
Diversity
Professional Services
Business Intelligence
forVendor Management
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Vendor/Supplier Diversity Managers Goal is to identify innovative SBEs that can help their company's bottom line
But SBEs may see you differently…
Diversity
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DiversitySBEs - as a fellow SBE, we know what you are going through
Even when SBEs understand the Company Structure and lines of Business…
Identifying when and where SBE participation is allowed often feels like ‘Battleship’ – hit or miss
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God, grant me the serenity to Accept the things I cannot change, Courage to change the things I can, and Wisdom to know the difference.
Wisdom- The Serenity Prayer
There are 3 issues that you cannot change about the Vendor Landscape…
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Purchasers and Vendors are often‘Locked-In’ to the wrong mindset
Did you know?There are close to 28 million Small Businesses in American and 22 million are self-employed with no additional payroll or employees (these are called non- employers).
Forbes Magazine& Bureau Of Labor
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Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’
Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently
Some of our Products and Services are not depicted by NAICS/SIC Codes
Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness
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The Herd
How Businesses appear to Supplier Diversity/Vendor Managers
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Sometimes financial thresholds must be met to be allowed as a corporate vendor
Risk Management#3 Diversity
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Reality Check
Global it Solutions (GITS) is
not a magician We cannot make these 3 issues disappear We can give you the wisdom to develop a measurable, cost-effective Solutions PlanThe plan applies to Supplier Diversity/Vendor Management, SBEs and individuals
Diversity
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SolutionsLike any Solution, you have to understand how the pieces of the puzzle 'fit together'
Everyone has ideas - the question is, what are you doing about yours?
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Solution Plan Steps
Conduct a Self-Examination
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A Goal without a Plan is just a wish
Are you a Planner or Wisher?
Planner? Proceed to next step
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Solution Plan Steps
Develop a Professional Services
Blueprint of your Enterprise
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Professional Services BlueprintYour Blueprint is comprised of
Taxonomies
Risk Management
Corporate / Data Governance
BI Migration
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Solution Plan Steps
Manage Taxonomies#3- Global IT Solutions
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Manage TaxonomiesIt’s not complicated
Taxonomies – complicated sounding word for a simple concept
Taxonomies shows how Business Terms are related..
Taxon-what? Sounds complicated...
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Manage TaxonomiesThe Problem:
Some of the SBE Products and Services do not have specific NAICS/SIC Codes
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Manage TaxonomiesThe Solution:
Collaborate with Diverse-SBEs:
Compliment Out-Of-The Box NAIC/SIC Codes with Custom Taxonomy Business TermsAppend Custom Taxonomies to coarse Out-of-the Box NAIC/SIC codes
….and all this time we’ve just been using ‘Out Of The Box’ codesGlobal IT Solutions
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Manage TaxonomiesSample Taxonomy
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Solution Plan Steps
RealisticRisk ManagementAnalysis
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Realistic Risk Management Analysis
Collaborate with Diverse-SBEs to:
Identify Problems/'Mini-Projects/Tasks Areas in which ‘Size Doesn't Matter‘
Understand Costs/Benefits and Problems that can be solved with their Solutions
Acquire 'Representative Resumes'
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Realistic Risk Management Analysis (cont’d)
Collaborate with Diverse-SBEs to:
Map Diverse-SBE Capabilities Statements/Resumes to Custom Taxonomies
Monitor Diverse-SBE Performance
Assign Performance Metrics to Diverse-SBE Performance
Use Results as input to subsequent Risk Management Analysis
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Solution Plan Steps
Corporate Governance Diversity Roadmap
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Corporate Governance Diversity Roadmap
Introduce/monitor Diverse-SBEs Culture/Environment
Hardware/Software that is 508-Compliant
Appropriate behavior in a Diverse-SBEs environment (e.g., Do's and Don'ts)
Problem Reporting/Issue Resolution PoliciesGlobal IT Solutions
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Specify timing and frequency for engaging diverse groups:
Women
LGBT
Minority
Disabled
VeteransGlobal IT Solutions
Corporate Governance Diversity Roadmap
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Solution Plan Steps
Data Governance #6- Global IT Solutions
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Implement Data Governance
Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently
The Problem:
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Implement Data Governance
Utilize Stepwise Data Stewardship Playbooks to
Manage Taxonomies
Provide Taxonomy/Key-Word Training
Text Analytics/Metrics Management
Develop Web-Based Training on usage of Taxonomies/Keywords, Text Analytics
The Solution:
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Solution Plan Steps
Professional Services Business Intelligence
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Are you satisfied with your Current State?
Coarse TaxonomiesSemi-Related KeywordsMissing KeywordsCumbersome Spend Management
RegulationsCapability StatementsResumesRFPs
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Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness
Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’
The Problem:
Migrate to Professional Services BI
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Keyword SearchesCoarse Risk ManagementInformation stored in documents is still ‘buried’ – you still can’t link it to structured data
Taxonomy SearchesRealistic Risk ManagementSBE Performance MetricsInformation not buried in documents…and we might have thousands of keywords
for what you are calling a ‘Taxonomy’
Gradually migrate to BI
Before executing Plan
After executing Plan
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The Solution:
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Benefits of BI RealizationNew Search (in English)Top twenty Candidates;Category = Regulations;Subcat = Safety;Title = Database Design;Taxonomy = Biomedical Science
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Diverse Vendor
Solutions
Thinking Styles
Skills
Culture
Capabilities
Sexual Orientation
Company SizeRace
Gender
Physical Abilities
Nationality
Solution Component
You can
‘Make it happen’
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