beyond email: the role of skype and voip technologies
DESCRIPTION
http://www.ukoln.ac.uk/web-focus/events/workshops/swmlac-2005-09/skype/. Beyond Email: The Role Of Skype And VoIP Technologies. Contents What are VoIP & Skype? How can Skype be used? Beyond a phone replacement The down side. Brian Kelly UKOLN University of Bath Bath. Email - PowerPoint PPT PresentationTRANSCRIPT
A centre of expertise in digital information management
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Beyond Email: The Role Of Skype And VoIP TechnologiesBrian KellyUKOLNUniversity of [email protected]://www.ukoln.ac.uk/
Contents
• What are VoIP & Skype?
• How can Skype be used?
• Beyond a phone replacement
• The down side
Contents
• What are VoIP & Skype?
• How can Skype be used?
• Beyond a phone replacement
• The down side
UKOLN is supported by:
http://www.ukoln.ac.uk/web-focus/events/workshops/swmlac-2005-09/skype/http://www.ukoln.ac.uk/web-focus/events/workshops/swmlac-2005-09/skype/
A centre of expertise in digital information management
www.ukoln.ac.uk
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What Are VoIP And Skype? VoIP:
• Voice over IP (Internet Protocol)
• Telephony over the InternetSkype:
• Most popular VoIP application
• Free calls to other Skype users
• Cheap calls (~ 1p/min) to landlines & mobiles
• Various add-on facilities also available
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See Audio briefing paper
See Audio briefing paper
A centre of expertise in digital information management
www.ukoln.ac.uk
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Using Skype
Skype as a telephone• Skype can be used as a
conventional telephone• Particularly useful on laptops for
the traveller• Sense of presence – know if
recipient is online (can switch off)• Instant messaging
Additional features:• Integration with Web browser
(sharing browsing)• Video Skype• Skype Me icons on Web pages• …
Sky
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A centre of expertise in digital information management
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Usage Scenarios
How Skype can be used:• Conventional phone replacement (office/home)• On laptops, when travelling• Conference calls (on-the-fly)• Listening in to lectures (nb. accessibility benefits)• Recording talks (e.g. interviews for Podcasts)• Support for remote workers• Help desk support (e.g. VoIP-based Ask Me
reference desk)• ….
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A centre of expertise in digital information management
www.ukoln.ac.uk
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The Down Side
There must be a down side!• Skype is proprietary (can't talk to other VoIP
applications)• Skype may break organisation's AUP (it lets other
Skype users make use of your bandwidth)• Do I want people to see when I'm online?• Will spammers harvest my Skype ID and send me
IM spam or audio recordings selling Viagra?• What about my organisation's plans for VoIP to
replace conventional telephone system• How reliable is it?
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As will all applications mentioned, there are advantages and disadvantages - the decision rests with you.
As will all applications mentioned, there are advantages and disadvantages - the decision rests with you.
A centre of expertise in digital information management
www.ukoln.ac.uk
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Questions
Any questions?