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ANNUAL REPORT 2018/2019 BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S PUBLIC TRANSPORT

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Page 1: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

A N N U A L R E P O R T 2 0 1 8 / 2 0 1 9

BETTER RIDES IN A CHANGING WORLDTAKING SINGAPORE’S PUBLIC TRANSPORT

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VISIONA sustainable public transport system, the preferred choice for all.

MISSIONTo work in collaboration with commuters, transport operators and Government agencies to improve our public transport system by:

• Keeping public transport fares affordable while ensuring the sustainability of the public transport system; and

• Providing objective, evidence-based advice to the Government to improve the service quality of public transport and commuters’ travelling experience

CORE VALUESPROFESSIONALISMStrive for service excellence in what we do and how we do it

INTEGRITYUphold high standards of moral and ethical principles

OBJECTIVITYBe fair and open to differing views with the aim of achieving an optimal balance

INNOVATIONSeek new ways to improve public transport

Page 3: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

OUR CORPORATEPROFILE02 About Public Transport Council04 Council Members07 Organisation Structure

01

MOVE FORWARD WITH PURPOSE10 Message from the Chairman and

Chief Executive14 At a Glance

02

PUTTING COMMUTERS AT THE CENTREOF EVERYTHING WE DO18 Safeguarding commuters’ interest by

ensuring affordable and sustainable fares

22 Safe and convenient fare payment systems

24 Understanding commuters to deliver a better commuting experience

03

EVERY JOURNEY MATTERS28 Co-Creation Initiatives04

FUTURE FORWARD34 Data and Behavioural Sciences: Deeper

insights, Powering new possibilities05

FINANCIAL STATEMENTS38 Financial Statements73 General Information

06

Page 4: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

ABOUTPUBLIC TRANSPORT COUNCIL

THE PUBLIC TRANSPORT COUNCIL (PTC) REGULATES PUBLIC TRANSPORT FARES AND TICKET PAYMENT SERVICES. IT ALSO UNDERTAKES THE ROLE OF ADVISOR TO THE MINISTER FOR TRANSPORT ON PUBLIC TRANSPORT MATTERS. ESTABLISHED IN 1987 UNDER THE PUBLIC TRANSPORT COUNCIL ACT (CAP 259B), PTC OPERATES WITHIN THE SCOPE OF THIS ACT AND IN ACCORDANCE WITH OVERARCHING PUBLIC TRANSPORT POLICIES.

The 17-member Council has a broad and diverse representation from academia, labour union, transport industry and the people sector. Many of the Council members commute regularly by public transport for work and leisure. Through their experiences, they can better understand and empathise with commuters’ concerns. PTC also proactively engages commuters and relevant stakeholders to solicit their views on public transport matters. The feedback enables PTC to consider and evaluate public transport issues holistically and make balanced recommendations to improve the public transport system.

2 PUBLIC TRANSPORT COUNCIL

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The key statutory powers of PTC include:

PTC strives to keep public transport fares affordable for commuters while ensuring the sustainability of the public transport system. It also endeavours to enhance commuters’ travel experience by providing objective, evidence-based advice to the Minister for Transport. PTC works closely with public transport industry players and government agencies such as the Ministry of Transport and the Land Transport Authority.

Regulating bus and train fares

Regulating ticket payment services for buses and trains

Regulating penalty fees to deter fare evasion

Advising the Minister for Transport on public transport matters

3ANNUAL REPORT 2019

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COUNCILMEMBERS

1 Mr Tan Kim Hong ChiefExecutiveOfficer,PublicTransportCouncil2 Mr Richard Magnus

Chairman, Public Transport Council3 Mr Fang Chin Poh

General Secretary, National Transport Workers Union4 Mr Yeo Teck Guan

Senior Group Director, Public Transport, Land Transport Authority5 Mr Lim Bok Ngam

Former Deputy Chief Executive, Land Transport Authority6 Dr Lynette Cheah

Assistant Professor, Engineering Systems, Singapore University of Technology and Design

1 2

3

4 6

5

4 PUBLIC TRANSPORT COUNCIL

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7 8

9

1012

11

7 Mr Abdullah Shafiie Bin Mohamed Sidik Chairman, Siglap South Community Centre Management Committee Vice-Chairman, Joo Chiat Community Club Management Committee8 Dr Kwoh Chee Keong

Chairman, Keat Hong Citizens’ Consultative Committee9 Associate Professor Patricia Tan Mui Siang

Associate Professor, Accounting, Nanyang Business School, Nanyang Technological University10 Associate Professor Vincent Chua Cheng Huat Head,Research,OfficeofthePresident,SingaporeUniversityofSocialSciences11 Ms Anne Chua Tai Hua Head, Finance, CapitaLand Commercial Trust12 Ms Rahayu Mahzam Associate Director, Heng Leong & Srinivasan

5ANNUAL REPORT 2019

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COUNCILMEMBERS

13 Ms Chua Lee Hoong Senior Director, Resilience Policy and Research Centre Senior Director, National Security Research Centre, NationalSecurityCoordinationSecretariat,PrimeMinister’sOffice14 Mr Lim Boon Wee Deputy Secretary, Services, Ministry of Education15 Mr Adrian Chua Deputy Secretary, Administration, Ministry of Defence16 Ms Lee Huay Leng Head, Chinese Media Group, Singapore Press Holdings17 Mr Thuvinder Singh s/o Bachan Singh NTUC Central Committee Member General Secretary, Union of Telecoms Employees of Singapore

13

14 15 16 17

PTC would like to place on record our appreciation to Mr Arasu Duraisamy, Mr Gopinath Menon, Mr Karmjit Singh, Mr Sng Chern Wei and Ms Tan Seow Peer for their invaluable contributions. They have stepped down from the Council, with effect from 1 May 2019.

6 PUBLIC TRANSPORT COUNCIL

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ORGANISATIONSTRUCTURE

Chairman

DirectorCorporate Services

DirectorPolicy & Regulation

Chief Transformation & Data Officer

Transformation & Research Analytics

Senior DirectorCorporate

Communications

DirectorStrategic

Communications & Engagement

DirectorInsights & Advisory

Richard Magnus

Chief ExecutiveTan Kim Hong

Cheryl Ng Kok Tze WengDaniel Lau Han Liang Yuan Lee Kwok MingHeng Ju-Li

7ANNUAL REPORT 2019

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MOVE FORWARD WITH

PURPOSE

Page 11: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia
Page 12: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

MESSAGE FROM THE CHAIRMAN AND CHIEF EXECUTIVE

LET’S GET THERE,

Mr Richard MagnusChairman

Mr Tan Kim HongChief Executive

10 PUBLIC TRANSPORT COUNCIL

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EVOLVING PUBLIC TRANSPORT LANDSCAPE

The public transport landscape is evolving relentlessly. Technology and demographics are driving unprecedented changes. New business models and mobility services haveemerged,transformingtravelpatternsandredefiningurban mobility.

Advances in digital technology, big data and artificialintelligence have enabled real-time analysis of commuter behaviour and travel patterns, opening up new possibilities for seamless and accessible public transport services. For example, mobile and smart technologies have made on-demand public transportation a reality.

Commuters’ expectations also continue to rise, with increasing demand for higher service levels, on-demand transport services and seamless connectivity. The population is also ageing. As society evolves, its public transportsystemhastoevolveaswell.Today,flexibleandaccessible transportation options have been introduced to cater to vulnerable commuters with special mobility needs.

COMMUTER-CENTRIC PUBLIC TRANSPORT

Public transport seeks to serve commuters. Putting commuters first has always been at the core of our strategies and efforts, as we strive to build a commuter-centric public transport system. We engage commuters and take into account their views and feedback, as part of our approach to co-create solutions and co-produce positive outcomes for all stakeholders. We

aregratifiedthat theresultsof the2018PublicTransportCustomer Satisfaction Survey (PTCSS) have validated the efficacyofourapproach.Customersatisfactionwithpublictransport in 2018 has improved. The mean satisfaction score increased to 7.9 out of 10 in 2018, the highest in more than a decade, compared to 7.7 in 2017.

Harnessing digital technology is critical to raising our service standard to meet rising commuters’ expectations and demand. It involves analytics work for us to understand commuters’ expenditure, travel patterns, experience and perceptions. We also monitor industry changes to ensure commuter-centric initiatives.

NURTURING A CARING COMMUTING CULTURE

Since 2017, the Public Transport Council (PTC) has been championing the Caring SG Commuters movement through our co-creation initiatives to foster a caring commuting culture. The movement aligns with the “Transport For All” theme of the Land Transport Master Plan (LTMP) 2040. The LTMP 2040 envisions a public transport system that is anchored by a gracious and caring commuting culture.

Our efforts to foster a more inclusive and caring commuting culture received international recognition when PTC was awarded the International Association of Public Transport (UITP) Asia-Pacific Special Recognition Award for ourHeart Zone and Heartwheels @ Linkway projects at the Global Public Transport Summit in Stockholm, Sweden in June 2019.

SINCE 2017, THE PUBLIC TRANSPORT COUNCIL (PTC) HAS BEEN CHAMPIONING THE CARING SG COMMUTERS MOVEMENT THROUGH OUR CO-CREATION INITIATIVES TO FOSTER A CARING COMMUTING CULTURE.

11ANNUAL REPORT 2019

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MESSAGE FROM THE CHAIRMAN AND CHIEF EXECUTIVE

PTC will adopt a design-thinking schema to integrate an inclusive public transport system and enhance travel experience for all commuters including those with special mobility needs. We have also embarked on intergenerational and constituency-based initiatives in FY2018/2019. Our CARE Ride @ South West (Caring commuters Assist Readily with Empathy) intergenerational pilot and constituency-based CARE by Chung Cheng pilot involve collaboration with Fei Yue Community Services, a social service agency and schools respectively. These projects provide opportunities for younger commuters to better understand the travel needs of seniors, empower elderly commuters to travel more confidently on publictransport and build understanding and care across different generations of commuters.

ENSURING FARES REMAIN AFFORDABLE AND SUSTAINABLE

PTC’s mandate is to ensure that public transport fares are affordable. Over the years, we have been able to improve the overall fare affordability for commuters, based on our Public Transport Affordability Indicator (PTAI) which measures the percentage of family income spent on public transport. Since 2008, the PTAIs for the average commuters and lower income commuters have decreased from 2.7% to 1.7% and 4.1% to 2.5% respectively.

Beyond the PTAI, PTC also benchmarks against the public transport fare levels of other international cities. A PTC-commissioned study conducted by Nanyang Technological University in 2018 found that when compared against 11 major cities, Singapore ranked 2nd in terms of public transport fare affordability. A report published by independent management consultant, McKinsey and Company in June 2018, also ranked Singapore top for fare affordability in a study comparing 24 major cities around the world. One of the key policy changes made in FY2018/2019 was the Enhanced Transfer Rules, which took effect in December 2018. With the Enhanced Transfer Rules, commuters have the flexibility tomakemultiple rail transferswithout incurringan additional boarding charge. As of today, about 6,000 dailyjourneyshavealreadybenefittedfromlowerfaresorshorter travel times. Based on our analysis of daily travel patterns, around 67,000 journeys can potentially benefitfrom lower fares and/or shorter travel time if commuters adjust their current travel routes to take advantage of the Enhanced Transfer Rules.

We are mindful of the need to balance fare affordability and the financial sustainability of our public transportsystem. After three consecutive years of fare reductions, fare was adjusted by 4.3% from 29 December 2018. The financial landscape for thepublic transport industryremains challenging ahead; with a widening gap between fares and operating costs and increasing operating losses for both rail operators.

WE ARE MINDFUL OF THE NEED TO BALANCE FARE AFFORDABILITY AND THE FINANCIAL SUSTAINABILITY OF OUR PUBLIC TRANSPORT SYSTEM.

12 PUBLIC TRANSPORT COUNCIL

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FOCUS ON TRANSFORMATION

The Transformation and Research Analytics division was established on 1 June 2018 to drive corporate transformation, digitalisation and strengthen in-house data analytics capability. We have built a team with a range of industry knowledge and domain expertise in areas like engineering, psychology, transportation, urban management and data science. The division conducts research on both local and international best practices and developments in public transport so as to gather more actionable insights to improve the commuters’ travel experience, enhance strategic communications and strengthen public engagement. The division oversees surveys, research and benchmarking studies, engagement with academics and established international platforms, such as the Union Internationale des Transports Publics (UITP, International Association of Public Transport) based in Belgium.

APPRECIATION

As part of the Council’s renewal process, we are pleased to welcome into the Council, Mr Lim Bok Ngam, former Deputy Chief Executive of Land Transport Authority, Mr Lim Boon Wee, Deputy Secretary (Services) at Ministry of Education, Ms Rahayu Mahzam, lawyer and Member of Parliament for Jurong Group Representation Constituency,

Dr Lynette Cheah, Assistant Professor of Engineering Systems at the Singapore University of Technology and Design, and Mr Thuvinder Singh, General Secretary of the Union of Telecoms Employees of Singapore. We are confident that they have the right balance of skills andexperience to take the Council forward, creating greater diversity of views and approaches. We would like to place on record our appreciation to Mr Arasu Duraisamy, Mr Gopinath Menon, Mr Karmjit Singh, Mr Sng Chern Wei and Ms Tan Seow Peer for their invaluable contributions; they have all stepped down from the Council.

We wish to thank the Council for their untiring efforts and hard work in contributing to the transformation of the public transport landscape and paving the way for the development of a future-ready transport system. We will continue to work with stakeholders and partners to deliver reliable, safe and affordable public transport services. We look forward to working with them to drive Singapore’s public transport into the future.

Richard MagnusChairman, PTC

Tan Kim HongChief Executive, PTC

13ANNUAL REPORT 2019

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AT A GLANCE

About

6,000dailyjourneysbenefitted from shorter travel times

and/or lower fares with the Enhanced Transfer Rules

99.2% of commuters happy with

Point-to-Point services

97.9%of commuters satisfiedwith

public transport

(1 April 2018 to 31 March 2019)

14 PUBLIC TRANSPORT COUNCIL

Page 17: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

12%reduction in bus and

train fare evasion cases

98%daily trips on public

transport are made using contactless cards

97.9%of commuters satisfiedwith

public transport

>17,000commuters engaged through

in-depth interviews, focus group discussion sessions, surveys

and workshops

>336,000commutershavebenefitted

daily from the morning pre-peak travel discounts since its introduction in

December 2017

15ANNUAL REPORT 2019

Page 18: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

PUTTING COMMUTERS AT THE CENTRE OF

EVERYTHING WE DO

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Page 20: BETTER RIDES IN A CHANGING WORLD TAKING SINGAPORE’S … · 2 PUBLIC TRANSPORT COUNCIL. ... Chairman, Keat Hong Citizens’ Consultative Committee 9. Associate Professor Patricia

SAFEGUARDING COMMUTERS’ INTEREST BY ENSURING AFFORDABLE AND SUSTAINABLE FARES

Public transport is all about the commuters. Their views and feedback are important to our efforts to improve public transport services. The results of the 2018 Public Transport Customer Satisfaction Survey conducted by the Public Transport Council (PTC) indicated that progress has been made to enhance commuters’ travel experience. The survey showed that commuter satisfaction levels with public transport improved in 2018, with the mean satisfaction score rising to 7.9 out of 10 in 2018, the highest in more than a decade and up from 7.7 in 2017. PTC is encouraged by the positive results and will continue to work harder with our stakeholders to improve our public transportsystemforthebenefitofourcommuters.

COMMUTER SATISFACTION LEVELS WITH PUBLIC TRANSPORT IMPROVED OVER THE YEARS

7.97.7

7.67.27.1

20182017201620152014

Mea

n Sa

tisfa

ctio

n Sc

ore

Public Transport

18 PUBLIC TRANSPORT COUNCIL

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Summary of 2018 Fare Review Exercise

The 2018 Fare Review Exercise was conducted based on the new fare formula applicable from 2018 to 2022. The Network Capacity Factor, which better reflects costmovements due to changes in public transport network capacity, was incorporated into the formula for the firsttime. Following three consecutive years of fare reductions totalling 8.3%, fare was adjusted by 4.3%. The decision took into consideration the delicate balance of fare affordability and the rising costs faced by public transport operators.

In recommending the fare adjustment, PTC tried its best to be fair and also balanced the impact for different commuter groups, particularly the disadvantaged groups. Adjustment

was made to adult fares with minimal change to the concession fares for students, senior citizens, low-wage workers and persons with disabilities. The Government also gave out 300,000 Public Transport Vouchers, worth $30 each, to help lower income families cope with the fare adjustment.

Additionally, PTC has enhanced transfer rules to allow commuters to make multiple rail transfers without incurring an additional boarding charge. The new transfer rules give commuters more flexibility to optimise their publictransport travel to save cost and/or time. About 6,000 daily journeysbenefittedfromthesechangesandthisnumberis expected to increase as commuters adjust their travel patterns.

PUBLIC TRANSPORT IS ALL ABOUT THE COMMUTERS. THEIR VIEWS AND FEEDBACK ARE IMPORTANT TO OUR EFFORTS TO IMPROVE PUBLIC TRANSPORT SERVICES.

19ANNUAL REPORT 2019

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SAFEGUARDING COMMUTERS’ INTEREST BY ENSURING AFFORDABLE AND SUSTAINABLE FARES

AFFORDABLE FARES

Over the past decade, public transport fares have become more affordable as indicated by the Public Transport Affordability Indicator (PTAI), which measures the percentage of monthly household income spent on public transport. Since 2008, the average commuters (second quintile income households) and lower income commuters (second decile income households) have seen their PTAI improved from 2.7% to 1.7% and 4.1% to 2.5% respectively.

PTC is also monitoring fare affordability trends through international benchmarking studies. In a Nanyang Technological University study commissioned by the PTC, it was found that Singapore’s senior citizen and student concessionary fares were among the lowest across the 12 cities compared. In fact, the eligibility age for seniors to enjoy senior citizen concessionary fares in Singapore, at 60 years old, is one of the lowest, allowing more commuters tobenefitfromtheconcessionaryfaresatanearlierage.

PUBLIC TRANSPORT AFFORDABILITY INDICATOR (since 2008)

2.7% to 1.7%AVERAGE COMMUTERS

4.1% to 2.5%LOWER INCOME COMMUTERS

20 PUBLIC TRANSPORT COUNCIL

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Another finding from the studywas that in terms of farerevenue collected per passenger kilometre, Singapore was the lowest among Hong Kong, Sydney, Toronto, New York, San Francisco and London.

FARE STRUCTURE FOR OTHER MODES

Taxis and non-public buses

Today,commutersfinditeasiertocomparefaresacrossdifferent taxi companies. This can be attributed to the standardised taxi fare structure that was implemented in 2015. With the structure, each taxi company has only one set of unit fares for its standard taxis and another set for its premium taxis. Additionally, each taxi company will also

have just one set of standard taxi booking fee for peak-period, off-peak and advance bookings as well as another set for its premium taxis.

Commuters also have a choice between taking non-public buses and public transport. Always putting commuters at the centre of everything we do, PTC requires operators of non-public buses to submit their fare pricing policies for approval before implementation. This safeguards commuter interests. During the year in review, PTC approved 27 such applications on fare pricing.

Private Hire Cars

PTC commissioned the Point-to-Point Transport Services Customer Satisfaction Survey to measure user satisfaction for taxi and private hire car services and to understand the expectations of these users of both taxis and private hire cars. Results showed that 99.6% of respondents indicated they were satisfied with taxi service, while 98.8% weresatisfiedwithprivatehirecars.Thisshowsthatabalancehad been achieved between safeguarding commuter needs and encouraging the development of different transport service modes.

Public Transport Affordability Indicator (since 2007)

SINGAPORE’S CONCESSIONARY FARES

LOWESTCONCESSIONARY FARES ACROSS THE 12 CITIES COMPARED

60 YEARS OLDELIGIBILITY AGE FOR SENIORS TO ENJOY CONCESSIONS

PTC is currently working closely with the Land Transport Authority on the new regulatory framework for street-hail and ride-hail services that provide the same fundamental service of transporting commuters from point to point. We will extend today’s taxi fare regulatory approach to private hire car fares. This will safeguard commuter and driver interests in the area of taxi and PHC fare transparency. The new regulatory framework will commence in June 2020.

CUSTOMER SATISFACTION SURVEY RESULTS

99.6%SATISFACTION IN TAXI SERVICES

98.8%SATISFACTION IN PRIVATE HIRE SERVICES

SINGAPORE’S PUBLIC TRANSPORT OPERATORS COLLECT THE LOWEST FARE REVENUE

FOR EVERY PASSENGER KILOMETREFor example, for a trip of 10km, Londoners

pay on average at least S$0.80 (71%) more than Singapore commuters

Passenger kilometre = total distance travelled by passengers within the public transport network.

Singapore

S$0.11

HongKong

27%S$0.14

Sydney

33%S$0.15

Toronto

41%S$0.16

NewYork

55%S$0.17

SanFrancisco

60%S$0.18

London

71%

S$0.19

* Based on statistics collected in 2016

21ANNUAL REPORT 2019

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SAFE AND CONVENIENTFARE PAYMENT SYSTEMS

With more Singaporeans using various forms of payments for everyday transactions, it is also timely for the public transport system to adopt new payment technology for fare payments. The Land Transport Authority (LTA) has piloted SimplyGo since March 2017, enabling public transport fare payments with contactless cards, including MasterCard or Visa credit and debit cards.

Most of the daily public transport trips today are made using Contactless e-Purse Application Standard (CEPAS) compliant cards, which include EZ-Link and NETS FlashPay cards. All fees and charges related to these cards, including top-ups and refunds are regulated by the PTC.

22 PUBLIC TRANSPORT COUNCIL

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BUS AND TRAIN FARE EVASION ACCORDING TO PENALTY TYPE

FY2018/2019

APPEALS ACCORDING TOPENALTY TYPE

FY2018/2019

68%13%

19%

Following a successful trial SimplyGo was launched officially on 4 April 2019. Commuters can now usecontactless bank cards or mobile phones to pay for their travel on public transport and do not need to top up their fare cards.

PTC has put in place an effective penalty fee regime to deter fare evasion on our bus and train systems. Public TransportOfficials,identifiedbyAuthorityCardsissuedbyPTC, inspect commuters’ tickets for proper fare payment and undertake enforcement against those found evading fares. Such behaviour can possibly lead to significantlossesthatthreatenthefinancialsustainabilityofthepublictransport system.

A total of 4,821 fare evasion cases were detected in FY2018/19. About 54% of the cases were settled by the fare evaders through payment of the penalty fee or composition sum. In the same period, 2,322 appeals were processed. There was a 12% reduction in bus and train fare evasion cases in FY 2018/19 compared to the 5,509 fare evasion cases detected in FY 2017/18. Meanwhile, 258 taxi fare evasion cases were referred to PTC/LTA for investigation. PTC will continue to work closely with LTA and the taxi operators to protect the livelihood of our taxi drivers.

69%19%

12%

Non-payment Under-payment Misuse of concession & non-transferable ticket

23ANNUAL REPORT 2019

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“Transport for All” is one of the themes under the Land Transport Master Plan (LTMP 2040). As part of its efforts to realise the vision of LTMP 2040, the Public Transport Council (PTC) strives to foster a progressive, inclusive and sustainable public transport system for Singapore. To this end, PTC has put in place many feedback mechanisms to engage various groups of commuters and stakeholders to gather their insights and views on how we can make our commuting culture more gracious and caring. These insights are very useful for PTC to shape and surface recommendations for improvement to the public transport system as an independent advisor to the Minister for Transport.

UNDERSTANDING COMMUTERS TO DELIVER A BETTER COMMUTING EXPERIENCE

PUBLIC ENGAGEMENT SURVEYS

Public Transport Customer Satisfaction Survey

Point-to-point Transport Services Customer Satisfaction Survey

24 PUBLIC TRANSPORT COUNCIL

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The insights which are obtained from our interactions with diverse groups of commuters through surveys, in-depth interviews, focus group discussions and workshops, support PTC’s recommendations. In the year under review, PTC conducted 30 public engagement sessions and also conducted surveys, namely the Public Transport Customer Satisfaction Survey and the Point-to-Point Transport Services Customer Satisfaction Survey. In total, more than 17,000 commuters were engaged across a wide demographic spectrum to ensure diversity of views.

25ANNUAL REPORT 2019

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EVERY JOURNEY

MATTERS

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THE LAND TRANSPORT MASTER PLAN (LTMP) 2040 ENVISIONS AN INCLUSIVE PUBLIC TRANSPORT SYSTEM SUPPORTED BY A GRACIOUS AND CARING COMMUTING CULTURE. TO ACHIEVE THIS, THE PUBLIC TRANSPORT COUNCIL (PTC) HAS IMPLEMENTED A SERIES OF INITIATIVES WITH LIKE-MINDED PARTNERS TO FOSTER A CARING CULTURE AMONG COMMUTERS.

SINCE 2017, PTC HAS BEEN DRIVING THE CARING SG COMMUTERS MOVEMENT THROUGH CO-CREATION PILOTS WITH COMMUTERS AND STAKEHOLDERS. THE MOVEMENT AIMS TO ENHANCE SOCIAL COHESION AND ENRICH THE EXPERIENCE OF COMMUTERS BY PROVIDING OPPORTUNITIES AND PLATFORMS FOR THEM TO CARE FOR AND ASSIST ONE ANOTHER, ESPECIALLY THE VULNERABLE COMMUTERS, WHEN TAKING PUBLIC TRANSPORT.

CO-CREATION INITIATIVES

CARING SG COMMUTERS

28 PUBLIC TRANSPORT COUNCIL

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Under the Caring SG Commuters movement, PTC has initiated co-creation pilots in three areas:

SECTORIAL CO-CREATION PILOTS

In our sectorial pilots, PTC collaborated with specificsectors, such as the medical institutions, to create opportunities for commuters to help one another at certain transport nodes. The Land Transport Authority (LTA) and SMRT Trains were also partners in these pilots.

Heart Zone @ Novena and Heart Zone @ Jurong East were launched in June 2018, in collaboration with Tan Tock Seng Hospital and Ng Teng Fong General Hospital respectively.

For Heart Zone @ Novena, Tan Tock Seng Hospital brought together six partners within HealthCity Novena including National Healthcare Group, National Skin Centre, Ren Ci Hospital, Lee Kong Chian School of Medicine, Dover Park Hospice and National Neuroscience Institute. This Heart Zone dovetailed with Tan Tock Seng Hospital’s “Walk-with-Me” social movement to assist commuter-patients walking to the HealthCity Novena from Novena MRT Station.

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CO-CREATION INITIATIVES

The Heart Zone @ Jurong East expanded on the patient-centric initiatives of Ng Teng Fong General Hospital and Jurong Community Hospital by providing a Heart Zone @ Jurong East MRT Station where the hospital wheelchairs can be parked. Commuters are encouraged to look out for those with mobility challenges, who may need help to be pushed on wheelchairs to their destination in the hospital.

Heart Zone @ Yishun, a collaboration with Khoo Teck Puat Hospital (KTPH), was launched in May 2019. The pilot provided clear directional signage from the Heart Zone to the shuttle bus pick-up point at Yishun MRT Station. In collaboration with Northpoint City, posters with information on the buses to KTPH and Yishun Community Hospital were also displayed at bus stops outside the shopping mall. Additionally, a Heart Zone was set up at the hospital premise. Commuters are encouraged to help and care for one another during their journeys to and from the hospitals.

INTERGENERATIONAL CO-CREATION PILOTS

Engaging commuters from a young age is important in building a sustainable caring commuting culture. Intergenerational co-creation pilots aim to encourage young commuters to interact and bond with seniors, so that they can be more mindful of the needs of the elderly and extend a hand of care to them on public transport. PTC and South West Community Development Council launched the inaugural CARE Ride @ South West (Caring commuters Assist Readily with Empathy) in December 2018, where students from ITE College West and Pioneer Junior College interacted with elderly from Fei Yue Senior Activity Centre and Fei Yue Retirees Centre on a bus ride. CARE Ride @ South West also involved partners from the LTA and SMRT Buses.

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CONSTITUENCY-BASED CO-CREATION PILOTS

Constituency-based pilots refer to partnership projects with community organisations. To meet the needs of Yishun’s elderly residents who travel by public transport, PTC, in collaboration with Chung Cheng High School Yishun (CCHSY), launched the CARE by Chung Cheng in March 2019, in conjunction with the school’s 80th anniversary celebrations. It involved 1,350 participants, including 1,200 students, and another 150 teachers, staff, parents and alumni volunteers. The students assisted elderly commuters to carry their heavy groceries and bags or help them with their trolleys on their last-mile travel. The goal wasforstudentstohavefirst-handexperienceinteractingwith the elderly and developing empathy and awareness of their needs. Students also wore “Caring SG Commuters” wristbands to signal their desire to help. Over time, the elderly residents can learn to identify the wristbands and feel more comfortable asking for help.

INTERNATIONAL RECOGNITION

PTC’s co-creation projects have received international recognition for their unique contribution to the commuting culture. PTC was awarded the UITP (International Association of Public Transport) Asia-Pacific SpecialRecognition Award for the Heart Zone and Heartwheels @ Linkway projects at the UITP Global Public Transport Summit held in Stockholm, Sweden on 10 June 2019.

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FUTURE

FORWARD

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THE TRANSFORMATION AND RESEARCH ANALYTICS (TRA) DIVISION WAS ESTABLISHED ON 1 JUNE 2018 TO DRIVE CORPORATE TRANSFORMATION AND PLANNING AS WELL AS TO PROVIDE A CENTRALISED RESEARCH AND DATA ANALYTICS SUPPORT WITHIN THE PUBLIC TRANSPORT COUNCIL (PTC). THE DIVISION FACILITATES THE DEVELOPMENT OF STRATEGIC CAPABILITIES TO IMPROVE INTERNAL OPERATIONAL EFFICIENCY AND DEEPEN UNDERSTANDING OF COMMUTERS’ NEEDS AND PREFERENCES, LEADING TO ENHANCED COMMUTERS’ EXPERIENCE AND COMMUTING CULTURE.

DATA AND BEHAVIOURAL SCIENCES: DEEPER INSIGHTS, POWERING NEW POSSIBILITIES

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Through data analytics, TRA aims to understand commuter expenditure and travel patterns to support development of fare policies such as the enhanced rail transfer rules which was implemented in December 2018. Data analytics also enable formulation of policies to nudge commuters towards more optimal travel and better utilisation of our public transport services. In addition, TRA conducts social media sentiments analyses to better understand commuters’ experience and perception of public transport. The division works with key stakeholders in the public transport industry to gather actionable insights for policy implementation, strategic communications and public engagement.

TRA is also responsible for commuter surveys, research and benchmarking studies. It engages the academia and participates in established international platforms such as the Union Internationale des Transports Publics (UITP, International Association of Public Transport) based in Belgium.

In line with our mission to be future-ready in a data-driven and customer-centric era, PTC will continue to deepen its capabilities in data sciences. In parallel, it will also seed new efforts in behavioural sciences so as to build up our capability to understand and predict human behaviour.

With better insight generation and sense-making, this will ultimately result in better fare policies, public commuting experience and culture.

EXPLORING NEW WAYS TO UNDERSTAND AND ENGAGE OUR COMMUTERS

DataScience

BehaviouralScience

Better Commuter

Insights

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STATEMENTSFINANCIAL

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STATEMENT BY THE MEMBERS OF PUBLIC TRANSPORT COUNCIL (“COUNCIL”)Forthefinancialyearended31March2019

Inouropinion,

(a) theaccompanyingfinancialstatementsof thePublicTransportCouncil (hereafter tobecalled“Council”)assetoutonpages39to72areproperlydrawnupinaccordancewiththeprovisionsofthePublicSector(Governance)Act2018,Act5of2018(the“PublicSector(Governance)Act”),thePublicTransportCouncilAct,Chapter259B(the“Act”)andStatutoryBoardFinancialReportingStandards(“SB-FRSs”),soastopresentfairly,inallmaterialrespects,thefinancialpositionoftheCouncilasat31March2019andoftheresults,changesinequityandcashflowsoftheCouncilforthefinancialyearthenended;

(b) thereceipts,expenditure,investmentofmoneysandtheacquisitionanddisposalofassetsbytheCouncilduringtheyearhavebeen,inallmaterialrespects,inaccordancewiththeprovisionsoftheAct;and

(c) proper accounting and other records have been kept, including records of all assets of the Council whetherpurchased,donatedorotherwise.

OnbehalfoftheCouncil,

Richard MagnusChairman

Tan Kim HongChiefExecutive

Singapore

Date:28June2019

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INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF THE PUBLIC TRANSPORT COUNCIL(Constituted under the Public Transport Council Act, Chapter 259B)Forthefinancialyearended31March2019

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS

Opinion

WehaveauditedthefinancialstatementsofthePublicTransportCouncil(the“Council”)whichcomprisethestatementoffinancialpositionasat31 March 2019,andthestatementofcomprehensiveincome,statementofchangesinequityandstatementofcashflowsforthefinancialyearthenended,andnotestothefinancialstatements,includingasummaryofsignificantaccountingpolicies.

Inouropinion,theaccompanyingfinancialstatementsareproperlydrawnupinaccordancewiththeprovisionsofthePublicSector(Governance)Act2018,Act5of2018(the“PublicSector(Governance)Act”),thePublicTransportCouncilAct,Chapter259B(the“Act”)andStatutoryBoardFinancialReportingStandards(“SB-FRSs”)soastopresentfairly,inallmaterialrespects,thestateofaffairsoftheCouncilasat31 March 2019andtheresults,changesinequityandcashflowsoftheCouncilfortheyearendedonthatdate.

Basis for Opinion

WeconductedourauditinaccordancewithSingaporeStandardsonAuditing(“SSAs”).Ourresponsibilitiesunderthosestandards are further described in theAuditor’s Responsibilities for the Audit of the Financial Statements section ofourreport.WeareindependentoftheCouncilinaccordancewiththeAccountingandCorporateRegulatoryAuthority(“ACRA”)Code of Professional Conduct and Ethics for Public Accountants and Accounting Entities (“ACRACode”)togetherwiththeethicalrequirementsthatarerelevanttoourauditofthefinancialstatementsinSingapore,andwehavefulfilledourotherethicalresponsibilitiesinaccordancewiththeserequirementsandtheACRACode.Webelievethattheauditevidencewehaveobtainedissufficientandappropriatetoprovideabasisforouropinion.

Other Information

Management is responsible forother information.Theother informationcomprises theStatementby theMembersofPublicTransportCouncilsetoutonpage38.

Ouropiniononthefinancialstatementsdoesnotcovertheotherinformationandwedonotexpressanyformofassuranceconclusionthereon.

Inconnectionwithourauditofthefinancialstatements,ourresponsibilityistoreadtheotherinformationand,indoingso,considerwhethertheotherinformationismateriallyinconsistentwiththefinancialstatementsorourknowledgeobtainedintheaudit,orotherwiseappearstobemateriallymisstated.If,basedontheworkwehaveperformed,weconcludethatthereisamaterialmisstatementofthisotherinformation,wearerequiredtoreportthatfact.Wehavenothingtoreportinthisregard.

Responsibilities of Management and Those Charged with Governance for the Financial Statements

ManagementisresponsibleforthepreparationandfairpresentationofthefinancialstatementsinaccordancewiththeprovisionsofthePublicSector(Governance)Act,theActandStatutoryBoardFinancialReportingStandards,andforsuchinternalcontrolasmanagementdeterminesisnecessarytoenablethepreparationoffinancialstatementsthatarefreefrommaterialmisstatement,whetherduetofraudorerror.AstatutoryboardisconstitutedbasedonitsconstitutionalactanditsdissolutionrequiresParliament’sapproval.Inpreparingthefinancialstatements,managementisresponsibleforassessingtheCouncil’sabilitytocontinueasagoingconcern,disclosing,asapplicable,mattersrelatedtogoingconcernandusing thegoingconcernbasisofaccountingunless there is intention towindup theCouncilor for theCounciltoceaseoperations.

ThosechargedwithgovernanceareresponsibleforoverseeingtheCouncil’sfinancialreportingprocess.

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Auditor’s Responsibilities for the Audit of the Financial Statements

Ourobjectivesare to obtain reasonableassuranceaboutwhether the financial statementsasawholeare free frommaterialmisstatement,whetherduetofraudorerror,andtoissueanauditor’sreportthatincludesouropinion.Reasonableassurance isahigh levelofassurance,but isnotaguaranteethatanauditconducted inaccordancewithSSAswillalwaysdetectamaterialmisstatementwhenitexists.Misstatementscanarisefromfraudorerrorandareconsideredmaterialif,individuallyorintheaggregate,theycouldreasonablybeexpectedtoinfluencetheeconomicdecisionsofuserstakenonthebasisofthesefinancialstatements.

AspartofanauditinaccordancewithSSAs,weexerciseprofessionaljudgementandmaintainprofessionalscepticismthroughouttheaudit.Wealso:

• Identifyandassesstherisksofmaterialmisstatementof thefinancialstatements,whetherduetofraudorerror,designandperformauditproceduresresponsivetothoserisks,andobtainauditevidencethat issufficientandappropriate toprovideabasis forouropinion.The riskofnotdetectingamaterialmisstatement resulting fromfraud is higher than for one resulting fromerror, as fraudmay involve collusion, forgery, intentional omissions,misrepresentations,ortheoverrideofinternalcontrol.

• Obtain an understanding of internal control relevant to the audit in order to design audit procedures that areappropriate in thecircumstances,butnot for thepurposeofexpressinganopinionon theeffectivenessof theCouncil’sinternalcontrol.

• Evaluatetheappropriatenessofaccountingpoliciesusedandthereasonablenessofaccountingestimatesandrelateddisclosuresmadebymanagement.

• Concludeontheappropriatenessofmanagement’suseofthegoingconcernbasisofaccountingand,basedontheauditevidenceobtained,whetheramaterialuncertaintyexistsrelatedtoeventsorconditions thatmaycastsignificantdoubtontheCouncil’sabilitytocontinueasagoingconcern.Ifweconcludethatamaterialuncertaintyexists,wearerequiredtodrawattentioninourauditor’sreporttotherelateddisclosuresinthefinancialstatementsor, ifsuchdisclosuresare inadequate, tomodifyouropinion.Ourconclusionsarebasedontheauditevidenceobtaineduptothedateofourauditor’sreport.However,futureeventsorconditionsmaycausetheCounciltoceasetocontinueasagoingconcern.

• Evaluatetheoverallpresentation,structureandcontentofthefinancialstatements,includingthedisclosures,andwhetherthefinancialstatementsrepresenttheunderlyingtransactionsandeventsinamannerthatachievesfairpresentation.

Wecommunicatewiththosechargedwithgovernanceregarding,amongothermatters,theplannedscopeandtimingoftheauditandsignificantauditfindings,includinganysignificantdeficienciesininternalcontrolthatweidentifyduringouraudit.

INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF THE PUBLIC TRANSPORT COUNCIL(Constituted under the Public Transport Council Act, Chapter 259B)Forthefinancialyearended31March2019

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INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF THE PUBLIC TRANSPORT COUNCIL(Constituted under the Public Transport Council Act, Chapter 259B)Forthefinancialyearended31March2019

REPORT ON OTHER LEGAL AND REGULATORY REQUIREMENT

Opinion

Inouropinion:

(a) thereceipts,expenditure,investmentofmoneysandtheacquisitionanddisposalofassetsbytheCouncilduringtheyearare,inallmaterialrespects,inaccordancewiththeprovisionsofthePublicSector(Governance)Act,theActandtherequirementsofanyotherwrittenlawapplicabletomoneysoformanagedbytheCouncil;and

(b) proper accounting and other records have been kept, including records of all assets of the Council whetherpurchased,donatedorotherwise.

Basis for Opinion

Weconductedouraudit inaccordancewithSSAs.Our responsibilitiesunder thosestandardsare furtherdescribedin theAuditor’s Responsibilities for the Compliance Audit sectionofourreport.Weare independentof theCouncil inaccordancewith theACRACode togetherwith theethical requirements thatare relevant toourauditof thefinancialstatementsinSingapore,andwehavefulfilledourotherethicalresponsibilitiesinaccordancewiththeserequirementsandtheACRACode.Webelievethattheauditevidencewehaveobtainedissufficientandappropriatetoprovideabasisforouropiniononmanagement’scompliance.

Responsibilities of Management for Compliance with Legal and Regulatory Requirements

Managementisresponsibleforensuringthatthereceipts,expenditure,investmentofmoneysandtheacquisitionanddisposalofassets,areinaccordancewiththeprovisionsoftheAct.ThisresponsibilityincludesimplementingaccountingandinternalcontrolsasmanagementdeterminesarenecessarytoenablecompliancewiththeprovisionsoftheAct.

Auditor’s Responsibilities for the Compliance Audit

Ourresponsibilityistoexpressanopiniononmanagement’scompliancebasedonourauditofthefinancialstatements.Weplannedandperformedthecomplianceaudittoobtainreasonableassuranceaboutwhetherthereceipts,expenditure,investmentofmoneysandtheacquisitionanddisposalofassets,areinaccordancewiththeprovisionsoftheAct.

Ourcomplianceauditincludesobtaininganunderstandingoftheinternalcontrolrelevanttothereceipts,expenditure,investmentofmoneysandtheacquisitionanddisposalofassets;andassessingtherisksofmaterialmisstatementofthefinancialstatementsfromnon-compliance,ifany,butnotforthepurposeofexpressinganopinionontheeffectivenessof theentity’s internalcontrol.Becauseof the inherent limitations inanyaccountingand internalcontrolsystem,non-compliancesmayneverthelessoccurandnotbedetected.

Assurance Partners LLPPublicAccountantsandCharteredAccountants

Singapore

Date:28June2019

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Note 2018/2019 2017/2018S$ S$

Revenue Penaltyfee 112,100 123,970Others 623 581

(4) 112,723 124,551Less: Expenditure Councilmembers’allowance 107,269 107,663Depreciationofplantandequipment 71,255 64,611Entertainmentandrefreshments 8,383 10,460Generaladministration 28,762 33,998ITexpenditure/maintenance 864,736 691,968Lossondisposalofplantandequipment - 2,469Others 58,185 52,827Penaltyfeescheme 423,840 435,959Publicity 61,893 56,877Professionalfees 102,110 23,367Rentalofoffice 259,532 258,515Staffcosts- Salaries,allowancesandbenefits 3,595,429 3,266,125- CentralProvidentFundcontributions 453,323 448,697Stafftraining 93,527 101,067Surveyandresearchfee 1,085,322 690,904Transport 12,669 11,626Totaloperatingexpenses 7,226,235 6,257,133 Operatingdeficitbeforegovernmentgrantsandcontributionsto

consolidatedfund (7,113,512) (6,132,582)

Government grantsOperatinggrants (7) 8,021,553 6,346,812Deferredcapitalgrantsamortised (11) 41,831 43,356Surplusbeforecontributionstoconsolidatedfund 949,872 257,586

Less: Contributions to consolidated fundCurrentyear’scontribution (10) (121,178) (43,790)Surplus for the financial year, representing to total comprehensive income for the financial year 828,694 213,796

STATEMENT OF COMPREHENSIVE INCOMEForthefinancialyearended31March2019

The accompanying notes form an integral part of these financial statements.

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STATEMENT OF FINANCIAL POSITIONAsat31March2019

Note 2018/2019 2017/2018S$ S$

Non-current assetsPlantandequipment (5) 147,463 200,428

Current assetsPrepayments 49,114 2,237Otherreceivables (6) 71,856 114,559Grantreceivables (7) 266,396 363,449Cashandcashequivalents (8) 1,824,960 552,207

2,212,326 1,032,452

Less: Current liabilitiesOtherpayables (9) 752,389 541,502Contributionstoconsolidatedfund (10) 121,178 43,790

873,567 585,292

Net current assets 1,338,759 447,160

Non-current liabilitiesDeferredcapitalgrants (11) (52,133) (79,983)

NET ASSETS 1,434,089 567,605

EQUITYSharecapital (12) 232,418 194,628Accumulatedsurplus (13) 1,201,671 372,977

1,434,089 567,605

The accompanying notes form an integral part of these financial statements.

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NoteShare

capitalAccumulated

surplus TotalS$ S$ S$

2018Balanceasat1April2018 194,628 372,977 567,605

Surplusforthefinancialyear,representingtototalcomprehensiveincomeforthefinancialyear – 828,694 828,694

Capitalinjectionforthefinancialyear (12) 37,790 – 37,790Balance as at 31 March 2019 (12),(13) 232,418 1,201,671 1,434,089

2017Balanceasat1April2017 – 159,181 159,181

Surplusforthefinancialyear,representingtototalcomprehensiveincomeforthefinancialyear – 213,796 213,796

Capitalinjectionforthefinancialyear (12) 194,628 – 194,628Balanceasat31March2018 (12),(13) 194,628 372,977 567,605

STATEMENT OF CHANGES IN EQUITYForthefinancialyearended31March2019

The accompanying notes form an integral part of these financial statements.

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STATEMENT OF CASH FLOWSForthefinancialyearended31March2019

Note 2018/2019 2017/2018S$ S$

Cash flows from operating activitiesOperatingdeficitbeforegovernmentgrantsandcontributionsto

consolidatedfund (7,113,512) (6,132,582)Adjustmentsfor:Depreciationofplantandequipment (5) 71,255 64,611ITexpenditure/maintenancereimbursedbygovernmentgrants 153,542 151,275Lossondisposalofplantandequipment – 2,469

Operatingdeficitbeforeworkingcapitalchanges (6,888,715) (5,914,227)

Changeinoperatingassetsandliabilities:Prepayments (46,877) 4,335Otherreceivables 42,703 (35,037)Otherpayables 210,887 (471,330)

Cashflowsusedinoperation (6,682,002) (6,416,259)

Contributionstoconsolidatedfund (43,790) –Net cash used in operating activities (6,725,792) (6,416,259)

Cash flows from investing activitiesPurchaseofplantandequipment A (18,290) (149,605)Cashreceivedonsaleofplantandequipment – 240Net cash used in investing activities (18,290) (149,365)

Cash flows from financing activitiesAdditionstosharecapital (12) 37,790 194,628Operatinggrantsreceived 7,979,045 6,633,239Net cash generated from financing activities 8,016,835 6,827,867

Net increase in cash and cash equivalents 1,272,753 262,243Cash and cash equivalents at beginning of the year 552,207 289,964Cash and cash equivalents at end of the year (8) 1,824,960 552,207

The accompanying notes form an integral part of these financial statements.

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Note to the statement of cash flows

A. Purchaseofplantandequipment

2018/2019 2017/2018S$ S$

Aggregatecostofplantandequipmentacquired(Note5) 18,290 149,605Accruedexpenses – -Purchaseofplantandequipment 18,290 149,605

Capitalinjectionreceivedtoacquireplantandequipment 4,309 144,408Cashpaymentmadetoacquireplantandequipment 13,981 5,197Purchaseofplantandequipment 18,290 149,605

STATEMENT OF CASH FLOWSForthefinancialyearended31March2019

The accompanying notes form an integral part of these financial statements.

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

Thesenotesformanintegralpartofandshouldbereadinconjunctionwiththeaccompanyingfinancialstatements.

1. GENERAL

ThePublicTransportCouncil(the“Council”)wasconstitutedunderthePublicTransportCouncilAct,Chapter259B.

TheCouncil’sprincipal placeof operations is locatedat 510ThomsonRoad, #12-03,SLFBuilding,Singapore298135.

TheprincipalactivitiesoftheCouncilunderthePublicTransportCouncilAct,Chapter259Bare:

(a) tosetorapprovefaresandfarepricingpoliciesforbusservices,trainservicesandtaxiservicesinSingapore;

(b) topromoteandfacilitatetheintegrationofbusfaresandtrainfarestoensuretheprovisionofefficientpublicpassengertransportservicesandfacilities;

(c) to evaluateand recommend to theGovernment improvements to, or otherwiseadvise theGovernment inrespectof,busservices,trainservicesandtaxiservicesinSingaporesothatthey—

(i) maysatisfyallreasonablepassengerdemandsinSingaporeforbusservices,trainservicesandtaxiservices;

(ii) mayofferanattractivealternativetoprivatemotorvehicle transport,andtheextentofsuchtravel, inSingapore;

(iii) areeffectivelyandefficiently integratedsoas to facilitateseamless travel forpassengerswithinandbetweendifferentmodesoflandtransportandgreatermobilitywithincommunitiesinSingapore;and

(iv) provide viable public passenger transport services at a reasonable cost to the community and theGovernment;

(d) toundertakesurveysorotherarrangementstoobtainpublicfeedbackonanymatterrelatingtotheprovisionofbusservices,trainservicesandtaxiservicesinSingapore;

(e) to exercise licensing and regulatory functions in respect of the provision of ticket payment services inSingapore;and

(f) toperformsuchfunctionsastheMinistermay,byorderpublishedintheGazette,assign.

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

(a) Basisofpreparation

Thefinancial statementshavebeenprepared inaccordancewith theActandStatutoryBoardSingaporeFinancial Reporting Standards (“SB-FRS”) including related interpretations (“INT SB-FRS”) andGuidanceNotes.Thefinancialstatementshavebeenpreparedunderthehistoricalcostconvention,exceptasdisclosedintheaccountingpoliciesbelow.

(b) Adoptionofnewandamendedstandardsandinterpretations

Theaccountingpoliciesadoptedareconsistentwiththoseofthepreviousfinancialperiodexceptthatinthecurrentfinancialyear, theCouncilhasadoptedall thenewandamendedstandardswhicharerelevant totheCouncilandareeffectiveforannualfinancialperiodsbeginningonorafter1April2018.ExceptfortheadoptionofSB-FRS109FinancialInstrumentsdescribedbelow,theadoptionofthesestandardsdidnothaveanymaterialeffectonthefinancialperformanceorpositionoftheCouncil.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(b) Adoptionofnewandamendedstandardsandinterpretations(continued)

SB-FRS109Financial Instruments

SB-FRS109 replacesSB-FRS39Financial Instruments:RecognitionandMeasurement forannualperiodsbeginning on or after 1 January 2018, bringing together all three aspects of the accounting for financialinstruments:classificationandmeasurement;impairment;andhedgeaccounting.

TheCouncilappliedSB-FRS109retrospectively,withaninitialapplicationdateof1April2018.TheCouncilhasnotrestatedcomparativeinformationwhichcontinuestobereportedunderSB-FRS39andthedisclosurerequirements of SB-FRS 107 Financial Instruments: Disclosures relating to items within the scope of SB-FRS39.

(i) Classificationandmeasurement

UnderSB-FRS109,debtinstrumentsaresubsequentlymeasuredeitheratfairvaluethroughprofitorloss(FVPL),amortisedcostorfairvaluethroughothercomprehensiveincome(FVOCI).Theclassificationis based on two criteria: the Council’s business model for managing the assets; and whether theinstruments’contractualcashflowsrepresent‘solelypaymentsofprincipalandinterest’ontheprincipalamountoutstanding.

TheassessmentoftheCouncil’sbusinessmodelwasmadeasofthedateofinitialapplication,1April2018. The assessment of whether contractual cash flows on debt instruments solely comprised ofprincipalandinterestwasmadebasedonthefactsandcircumstancesasattheinitialrecognitionoftheassets.

TheclassificationandmeasurementrequirementsofSB-FRS109didnothaveasignificantimpacttotheCouncil.ThefollowingarethechangesintheclassificationandmeasurementoftheCouncil’sfinancialassets:

• Otherreceivablesandgrantreceivablesclassifiedasloansandreceivablesasat31March2018areheldtocollectcontractualcashflowsandgiverisetocashflowsrepresentingsolelypaymentsofprincipalandinterest.Thesewereclassifiedandmeasuredasdebtinstrumentsatamortisedcostbeginning1April2018.

TheCouncilhasnotdesignatedanyfinancialliabilitiesatFVPL.TherearenochangesinclassificationandmeasurementfortheCouncil’sfinancialliabilities.

In summary, upon the adoption of SB-FRS 109, the Council had the following required or electedreclassificationasat1April2018:

SB-FRS 109 measurement category

FVPL FVOCIAmortised

costSB-FRS 39 measurement category S$ S$ S$ S$

LoansandreceivablesOtherreceivables 114,559 – – 114,559Grantreceivables 363,449 – – 363,449Cashandcashequivalents 552,207 – – 552,207

1,030,215 1,030,215

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(b) Adoptionofnewandamendedstandardsandinterpretations(continued)

SB-FRS109Financial Instruments(continued)

(ii) Impairment

TheadoptionofSB-FRS109hasfundamentallychangedtheCouncil’saccountingforimpairmentlossesforfinancialassetsbyreplacingSB-FRS39’sincurredlossapproachwithaforward-lookingexpectedcreditloss(ECL)approach.SB-FRS109requirestheCounciltorecogniseanallowanceforECLsforalldebtinstrumentsnotheldatFVPL.

UponadoptionofSB-FRS109, theCouncildidnot recogniseadditional impairmenton theCouncil’sotherreceivablesandgrantreceivablesasat1April2018.

(c) Standardissuedbutnotyeteffective

TheCouncilhasnotadoptedthefollowingstandardsapplicabletotheCouncilthathavebeenissuedbutnotyeteffective:

Description

Effective for annualperiods beginning

on or after

SB-FRS116Leases 1January2019

ThenatureoftheimpendingchangesinaccountingpolicyonadoptionofSB-FRS116aredescribedbelow.

SB-FRS116Leases

SB-FRS116requireslesseestorecognisemostleasesonthestatementoffinancialposition.Thestandardincludestworecognitionexemptionsforlessees–leasesof‘lowvalue’assetsandshort-termleases.SB-FRS116iseffectiveforannualperiodsbeginningonorafter1January2019.Atcommencementdateofalease,alesseewillrecognisealiabilitytomakeleasepayments(i.e.theleaseliability)andanassetrepresentingtherighttousetheunderlyingassetduringtheleaseterm(i.e.theright-of-useasset).Lesseeswillberequiredtoseparatelyrecognisetheinterestexpenseontheleaseliabilityandthedepreciationexpenseontheright-of-useasset.

TheCouncil plans to adoptSB-FRS116 retrospectivelywith thecumulativeeffect of initially applying thestandardasanadjustment to thegovernmentgrant received inadvanceat thedateof initialapplication, 1April2019.

OntheadoptionofSB-FRS116,theCouncilexpectstochoose,onalease-by-leasebasis,tomeasuretheright-of-useassetateither:

(i) itscarryingamountasifSB-FRS116hadbeenappliedsincethecommencementdate,butdiscountedusingthelessee’sincrementalborrowingrateasof1April2019;or

(ii) anamountequaltotheleaseliability,adjustedbytheamountofanyprepaidoraccruedleasepaymentsrelatingtothatleaserecognisedinthestatementoffinancialpositionimmediatelybefore1April2019.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(c) Standardissuedbutnotyeteffective(continued)

SB-FRS116Leases(continued)

Inaddition,theCouncilplanstoelectthefollowingpracticalexpedients:

• nottoreassesswhetheracontractis,orcontainsaleaseatthedateofinitialapplicationandtoapplySB-FRS116toallcontractsthatwerepreviouslyidentifiedasleases;

• toapplytheexemptionnottorecogniseright-of-useassetandleaseliabilitiestoleasesforwhichtheleasetermendswithin12monthsasof1April2019;and

• toapplyasinglediscountratetoaportfolioofleaseswithreasonablysimilarcharacteristics.

TheCouncilhasperformedapreliminaryimpactassessmentbasedoncurrentlyavailableinformation,andtheassessmentmaybesubjecttochangesarisingfromongoinganalysisuntiltheCounciladoptsSB-FRS116in2019.

OntheadoptionofSB-FRS116,theCouncilexpectstorecogniseright-of-useassetsofS$429,505andleaseliabilitiesofS$483,817foritsleasespreviouslyclassifiedasoperatingleases,withacorrespondingdecreaseintheopeningaccumulatedsurplusofS$54,312.

(d) Revenuerecognition

RevenueismeasuredbasedontheconsiderationtowhichtheCouncilexpectstobeentitledinexchangefortransferringpromisedgoodsorservicestoacustomer,excludingamountscollectedonbehalfofthirdparties.

RevenueisrecognisedwhentheCouncilsatisfiesaperformanceobligationbytransferringapromisedgoodsorservicestothecustomer,whichiswhenthecustomerobtainscontrolofthegoodorservice.Aperformanceobligationmaybesatisfiedatapointintimeorovertime.Theamountofrevenuerecognisedistheamountallocatedtothesatisfiedperformanceobligation.

Thefollowingspecificrecognitioncriteriamustalsobemetbeforerevenueisrecognised:

(i) Penaltyfee

Penaltyfeeisrecognisedatthepointofcollectionofthesettlement.

(ii) Interestincome

Interestincomeisaccruedonatimebasis,byreferencetotheprincipaloutstandingandattheeffectiveinterestrateapplicable.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(e) Governmentgrants

Governmentgrantsarerecognisedattheirfairvaluewherethereisreasonableassurancethatthegrantwillbereceivedandallattachingconditionswillbecompliedwith.

Governmentgrantstomeetthecurrentperiod’soperatingexpensesarerecognisedasincomeinthefinancialperiodinwhichtheoperatingexpensesareincurred.

GrantsreceivedfromtheMinistryofTransportforcapitalexpenditurearetakentothedeferredcapitalgrantsaccountupontheutilisationofthegrantsforpurchaseofplantandequipment,whicharecapitalised,ortoincomeorexpenditureforpurchaseofplantandequipmentwhicharewrittenoffintheyearofpurchase.

Deferredcapitalgrantsare recognisedas incomeover theperiodsnecessary tomatch thedepreciation,amortisation,write-offand/orimpairmentlossoftheplantandequipmentpurchasedwiththerelatedgrants.Upontheamortisationordisposalofplantandequipment,thebalanceoftherelateddeferredcapitalgrantsisrecognisedasincometomatchthecarryingamountoftheplantandequipmentdisposedof.

(f) Foreigncurrency

(i) Functionalandpresentationcurrency

ItemsincludedinthefinancialstatementsoftheCouncilaremeasuredusingthecurrencyoftheprimaryeconomicenvironmentinwhichtheentityoperates(functionalcurrency).ThefinancialstatementsarepresentedinSingaporeDollar,whichistheCouncil’sfunctionalcurrency.

(ii) Transactionsandbalances

Transactions in foreign currencies are measured in the functional currency of the Council and arerecordedoninitialrecognitioninthefunctionalcurrencyatexchangeratesapproximatingthoserulingatthetransactiondates.Monetaryassetsandliabilitiesdenominatedinforeigncurrenciesaretranslatedattherateofexchangerulingatthereportingdate.Non-monetaryitemsthataremeasuredintermsofhistoricalcostinaforeigncurrencyaretranslatedusingtheexchangeratesasatthedatesoftheinitialtransactions.

Exchangedifferencesarisingonthesettlementofmonetaryitemsorontranslatingmonetaryitemsattheendofthereportingperiodarerecognisedinstatementofcomprehensiveincome.

(g) Plantandequipment

Allitemsofplantandequipmentareinitiallyrecordedatcost.Subsequenttorecognition,plantandequipmentaremeasuredatcostlessaccumulateddepreciationandanyaccumulatedimpairmentlosses.Thecostofplantandequipmentincludesitspurchasepriceandanycostsdirectlyattributabletobringingtheassettothelocationandconditionnecessaryforittobecapableofoperatinginthemannerintendedbymanagement.Dismantlement,removalorrestorationcostsare includedaspartof thecostofplantandequipment if theobligationfordismantlement,removalorrestorationisincurredasaconsequenceofacquiringorusingtheplantandequipment.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(g) Plantandequipment(continued)

Depreciationiscalculatedusingthestraight-linemethodtoallocatedepreciableamountsovertheirestimatedusefullives.Theestimatedusefullivesareasfollows:

UsefullivesRenovation 5yearsFurnitureandfittings 5yearsComputerequipment 3yearsComputersoftware 5yearsOfficeequipment 5years

Plantandequipmentcostingbelow$1,000peritemarechargedtothestatementofcomprehensiveincomeduringthefinancialyear.

Theresidualvalue,usefullivesanddepreciationmethodarereviewedattheendofeachreportingperiod,andadjustedprospectively,ifappropriate.

An itemofplantandequipment isderecognisedupondisposalorwhenno futureeconomicbenefitsareexpectedfromitsuseordisposal.Anygainorlossonde-recognitionoftheassetisincludedinstatementofcomprehensiveincomeintheyeartheassetisderecognised.

(h) Impairmentofnon-financialassets

TheCouncilassessesateachreportingdatewhetherthereisanindicationthatanassetmaybeimpaired.Ifanyindicationexists,(or,whereapplicable,whenanannualimpairmenttestingforanassetisrequired),theCouncilmakesanestimateoftheasset’srecoverableamount.

Anasset’srecoverableamountisthehigherofanasset’sorcash-generatingunit’sfairvaluelesscostsofdisposalanditsvalueinuseandisdeterminedforanindividualasset,unlesstheassetdoesnotgeneratecashinflowsthatarelargelyindependentofthosefromotherassetsorgroupofassets.Wherethecarryingamountofanassetorcash-generatingunitexceedsitsrecoverableamount,theassetisconsideredimpairedandiswrittendowntoitsrecoverableamount.

Impairmentlossesarerecognisedinstatementofcomprehensiveincome.

Apreviouslyrecognisedimpairmentlossisreversedonlyiftherehasbeenachangeintheestimatesusedtodetermine theasset’s recoverableamountsince the last impairment losswas recognised. If that is thecase,thecarryingamountoftheassetisincreasedtoitsrecoverableamount.Thatincreasecannotexceedthecarryingamount thatwouldhavebeendetermined,netofdepreciation,hadno impairment lossbeenrecognisedpreviously.Suchreversalisrecognisedinstatementofcomprehensiveincome.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(i) Financialinstruments

TheseaccountingpoliciesareappliedonandaftertheinitialapplicationdateofSB-FRS109,1April2018:

(i) Financialassets

Initial recognition and measurement

Financial assets are recognised when, and only when the entity becomes party to the contractualprovisionsoftheinstruments.

Atinitialrecognition,theCouncilmeasuresafinancialassetatitsfairvalueplus,inthecaseofafinancialassetnotatFVPL,transactioncoststhataredirectlyattributabletotheacquisitionofthefinancialasset.Transaction costs of financial assets carried at FVPL are expensed in statement of comprehensiveincome.

Subsequent measurement

• Investmentindebtinstruments

Subsequent measurement of debt instruments depends on the Council’s business modelfor managing the asset and the contractual cash flow characteristics of the asset. The threemeasurement categories for classification of debt instruments are amortised cost, FVOCI andFVPL.TheCouncilonlyhasdebtinstrumentsatamortisedcost.

Financialassetsthatareheldforthecollectionofcontractualcashflowswherethosecashflowsrepresent solely payments of principal and interest aremeasured at amortised cost. Financialassets are measured at amortised cost using the effective interest method, less impairment.Gains and losses are recognised in statement of comprehensive incomewhen the assets arederecognisedorimpaired,andthroughtheamortisationprocess.

Derecognition

Afinancialassetisderecognisedwherethecontractualrighttoreceivecashflowsfromtheassethasexpired.Onderecognitionofafinancialassetinitsentirety,thedifferencebetweenthecarryingamountandthesumoftheconsiderationreceivedandanycumulativegainorlossthathadbeenrecognisedinothercomprehensiveincomefordebtinstrumentsisrecognisedinstatementofcomprehensiveincome.

(ii) Financialliabilities

Initial recognition and measurement

Financialliabilitiesarerecognisedwhen,andonlywhen,theCouncilbecomesapartytothecontractualprovisionsofthefinancialinstrument.TheCouncildeterminestheclassificationofitsfinancialliabilitiesatinitialrecognition.

Allfinancialliabilitiesarerecognisedinitiallyatfairvalueplus,inthecaseoffinancialliabilitiesnotatFVPL,directlyattributabletransactioncosts.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(i) Financialinstruments(continued)

TheseaccountingpoliciesareappliedonandaftertheinitialapplicationdateofSB-FRS109,1April2018:(continued)

(ii) Financialliabilities(continued)

Subsequent measurement

After initialrecognition,financial liabilitiesthatarenotcarriedatFVPLaresubsequentlymeasuredatamortisedcostusing theeffective interestmethod.Gainsand lossesare recognised instatementofcomprehensiveincomewhentheliabilitiesarederecognised,andthroughtheamortisationprocess.

Derecognition

Afinancialliabilityisderecognisedwhentheobligationundertheliabilityisdischargedorcancelledorexpired.Onderecognition,thedifferencebetweenthecarryingamountsandtheconsiderationpaidisrecognisedinstatementofcomprehensiveincome.

(iii) Offsettingoffinancialinstruments

Afinancialassetandafinancialliabilityshallbeoffsetandthenetamountpresentedinthestatementoffinancialpositionwhen,andonlywhen,anentity:

(a) currentlyhasalegallyenforceablerighttosetofftherecognisedamounts;and

(b) intendseithertosettleonanetbasis,ortorealisetheassetandsettletheliabilitysimultaneously.

TheseaccountingpoliciesareappliedbeforetheinitialapplicationdateofSB-FRS109,1April2018:

(i) Financialassets

Initial recognition and measurement

Financialassetsarerecognisedwhen,andonlywhen,theCouncilbecomesapartytothecontractualprovisionsofthefinancialinstrument.TheCouncildeterminestheclassificationofitsfinancialassetsatinitialrecognition.

When financial assets are recognised initially, they aremeasured at fair value, plus, in the case offinancialassetsnotatFVPL,directlyattributabletransactioncosts.

Subsequent measurement

• Loansandreceivables

Non-derivative financial assetswith fixed or determinable payments that are not quoted in anactivemarketareclassifiedasloansandreceivables.Subsequenttoinitialrecognition,loansandreceivablesaremeasuredatamortisedcostusingtheeffectiveinterestmethod,lessimpairment.Gains and losses are recognised in statement of comprehensive incomewhen the loans andreceivablesarederecognisedorimpaired,andthroughtheamortisationprocess.

Loans and receivables comprise other receivables, grant receivables and cash and cashequivalents.

CashandcashequivalentscomprisecashatbankandcashdepositswithAccountantGeneral’sDepartment.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(i) Financialinstruments(continued)

These accounting policies are applied before the initial application date of SB-FRS 109, 1 April 2018:(continued)

(i) Financialassets(continued)

Derecognition

Afinancialassetisderecognisedwhenthecontractualrighttoreceivecashflowsfromtheassethasexpired.Onde-recognitionofafinancialassetinitsentirety,thedifferencebetweenthecarryingamountandthesumoftheconsiderationreceived(and,whereapplicable,anycumulativegainorlossthathasbeenrecognisedinothercomprehensiveincome)isrecognisedinstatementofcomprehensiveincome.

(ii) Financialliabilities

Initial recognition and measurement

Financialliabilitiesarerecognisedwhen,andonlywhen,theCouncilbecomesapartytothecontractualprovisionsofthefinancialinstrument.TheCouncildeterminestheclassificationofitsfinancialliabilitiesatinitialrecognition.

Allfinancial liabilitiesarerecognised initiallyat fairvalueplus in thecaseoffinancial liabilitiesnotatFVPL,directlyattributabletransactioncosts.

Subsequent measurement

After initialrecognition,financial liabilitiesthatarenotcarriedatFVPLaresubsequentlymeasuredatamortisedcostusing theeffective interestmethod.Gainsand lossesare recognised instatementofcomprehensiveincomewhentheliabilitiesarederecognised,andthroughtheamortisationprocess.

Suchfinancialliabilitiescompriseotherpayables.

Derecognition

Afinancialliabilityisderecognisedwhentheobligationundertheliabilityisdischarged,cancelledorexpired.Whenanexistingfinancialliabilityisreplacedbyanotherfromthesamelenderonsubstantiallydifferent terms, or the terms of an existing liability are substantiallymodified, such an exchange ormodificationistreatedasaderecognitionoftheoriginalliabilityandtherecognitionofanewliability,andthedifferenceintherespectivecarryingamountsisrecognisedinstatementofcomprehensiveincome.

(j) Impairmentoffinancialassets

TheseaccountingpoliciesareappliedonandaftertheinitialapplicationdateofSB-FRS109,1April2018:

TheCouncilrecognisesanallowanceforexpectedcreditlosses(ECLs)foralldebtinstrumentsnotheldatFVPL.ECLsarebasedon thedifferencebetween thecontractualcashflowsdue inaccordancewith thecontractandall thecashflowsthat theCouncilexpectstoreceive,discountedatanapproximationof theoriginaleffectiveinterestrate.Theexpectedcashflowswillincludecashflowsfromthesaleofcollateralheldorothercreditenhancementsthatareintegraltothecontractualterms.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(j) Impairmentoffinancialassets(continued)

TheseaccountingpoliciesareappliedonandaftertheinitialapplicationdateofSB-FRS109,1April2018:(continued)

ECLsarerecognisedintwostages.Forcreditexposuresforwhichtherehasnotbeenasignificantincreaseincreditrisksinceinitialrecognition,ECLsareprovidedforcreditlossesthatresultfromdefaulteventsthatarepossiblewithinthenext12-months(a12-monthECL).Forthosecreditexposuresforwhichtherehasbeenasignificantincreaseincreditrisksinceinitialrecognition,alossallowanceisrecognisedforcreditlossesexpectedovertheremaininglifeoftheexposure,irrespectiveoftimingofthedefault(alifetimeECL).

TheCouncilconsidersafinancialassetindefaultwhencontractualpaymentsare90dayspastdue.However,incertaincases, theCouncilmayalsoconsiderafinancialasset tobe indefaultwheninternalorexternalinformationindicatesthattheCouncilisunlikelytoreceivetheoutstandingcontractualamountsinfullbeforetakingintoaccountanycreditenhancementsheldbytheCouncil.Afinancialassetiswrittenoffwhenthereisnoreasonableexpectationofrecoveringthecontractualcashflows.

TheseaccountingpoliciesareappliedbeforetheinitialapplicationdateofSB-FRS109,1April2018:

TheCouncilassessesateachreportingdatewhetherthereisanyobjectiveevidencethatafinancialassetisimpaired.

Financial assets carried at amortised cost

For financial assets carried at amortised cost, the Council first assesses whether objective evidence ofimpairmentexistsindividuallyforfinancialassetsthatareindividuallysignificant,orcollectivelyforfinancialassetsthatarenotindividuallysignificant.IftheCouncildeterminesthatnoobjectiveevidenceofimpairmentexistsforanindividuallyassessedfinancialasset,whethersignificantornot,itincludestheassetinagroupof financial assets with similar credit risk characteristics and collectively assesses them for impairment.Assetsthatareindividuallyassessedforimpairmentandforwhichanimpairmentlossis,orcontinuestoberecognisedarenotincludedinacollectiveassessmentofimpairment.

Ifthereisobjectiveevidencethatanimpairmentlossonfinancialassetscarriedatamortisedcosthasbeenincurred, theamountof the loss ismeasuredas thedifferencebetween theasset’scarryingamountandthepresentvalueofestimatedfuturecashflowsdiscountedatthefinancialasset’soriginaleffectiveinterestrate.Ifaloanhasavariableinterestrate,thediscountrateformeasuringanyimpairmentlossisthecurrenteffectiveinterestrate.Thecarryingamountoftheassetisreducedthroughtheuseofanallowanceaccount.Theimpairmentlossisrecognisedinstatementofcomprehensiveincome.

Whentheassetbecomesuncollectible,thecarryingamountofimpairedfinancialassetisreduceddirectlyorifanamountwaschargedtotheallowanceaccount,theamountschargedtotheallowanceaccountarewrittenoffagainstthecarryingamountofthefinancialasset.

To determine whether there is objective evidence that an impairment loss on financial assets has beenincurred,theCouncilconsidersfactorssuchastheprobabilityofinsolvencyorsignificantfinancialdifficultiesofthedebtoranddefaultorsignificantdelayinpayments.

If, inasubsequentperiod,theamountoftheimpairmentlossdecreasesandthedecreasecanberelatedobjectivelytoaneventoccurringaftertheimpairmentwasrecognised,thepreviouslyrecognisedimpairmentlossisreversedtotheextentthatthecarryingamountoftheassetdoesnotexceeditsamortisedcostatthereversaldate.Theamountofreversalisrecognisedinstatementofcomprehensiveincome.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

TheseaccountingpoliciesareappliedbeforetheinitialapplicationdateofSB-FRS109,1April2018:(continued)

(k) Cashandcashequivalents

Cash and cash equivalents comprise cash at banks and cash deposits with the Accountant General’sDepartment(AGD)whicharesubjecttoaninsignificantriskofchangesinvalue.

(l) Provisions

ProvisionsarerecognisedwhentheCouncilhasapresentobligation(legalorconstructive)asaresultofapastevent,itisprobablethatanoutflowofresourcesembodyingeconomicbenefitswillberequiredtosettletheobligationandtheamountoftheobligationcanbeestimatedreliably.

Provisionsarereviewedattheendofeachreportingperiodandadjustedtoreflectthecurrentbestestimate.Ifitisnolongerprobablethatanoutflowofeconomicresourceswillberequiredtosettletheobligation,theprovisionisreversed.Iftheeffectofthetimevalueofmoneyismaterial,provisionsarediscountedusingacurrentpre-tax rate that reflects,whereappropriate, the risksspecific to the liability.Whendiscounting isused,theincreaseintheprovisionduetothepassageoftimeisrecognisedasafinancecost.

(m) Employeebenefits

(i) Definedcontributionplans

The Council makes contributions to the Central Provident Fund scheme in Singapore, a definedcontributionpensionscheme.Contributionstodefinedcontributionpensionschemesarerecognisedasanexpenseintheperiodinwhichtherelatedserviceisperformed.

(ii) Short-termemployeebenefits

Short-termemployeebenefitobligationsaremeasuredonanundiscountedbasisandareexpensedastherelatedserviceisprovided.AliabilityisrecognisedfortheamountexpectedtobepaidiftheCouncilhasapresentlegalorconstructiveobligationtopaythisamountasaresultofpastserviceprovidedbytheemployee,andtheobligationcanbeestimatedreliably.

(n) Leases

TheCouncilaslessee

Leaseswherethelessoreffectivelyretainssubstantiallyalltheriskandbenefitsofownershipoftheleasedterm,areclassifiedasoperating leases.Operating leasepaymentsare recognisedasanexpense in thestatementofcomprehensiveincomeonastraight-linebasisovertheleaseterm.

Theaggregatebenefitofincentivesprovidedbythelessorisrecognisedasareductionofrentalexpenseovertheleasetermonastraight-linebasis.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(o) GoodsandServicesTax(GST)

Revenues,expensesandassetsarerecognisednetoftheamountofGSTexcept:

• where the GST incurred on a purchase of assets or services is not recoverable from the taxationauthority,inwhichcasetheGSTisrecognisedaspartofthecostofacquisitionoftheassetoraspartoftheexpenseitemasapplicable;and

• receivablesandpayablesthatarestatedwiththeamountofGSTincluded.

ThenetamountofGSTrecoverablefrom,orpayableto,thetaxationauthorityisincludedaspartofreceivablesorpayablesinthestatementoffinancialposition.

(p) Relatedparties

Arelatedpartyisdefinedasfollows:

A. Apersonoraclosememberofthatperson’sfamilyisrelatedtotheCouncilifthatperson:

(i)hascontrolorjointcontroloftheCouncil;

(ii) hassignificantinfluenceovertheCouncil;or

(iii) isamemberofthekeymanagementpersonneloftheCouncilorofaparentoftheCouncil.

B. AnentityisrelatedtotheCouncilifanyofthefollowingconditionsapplies:

(i) The entity and the Council are members of the same group (whichmeans that each parent,subsidiaryandfellowsubsidiaryisrelatedtotheothers).

(ii) Oneentityisanassociateorjointventureoftheotherentity(oranassociateorjointventureofamemberofagroupofwhichtheotherentityisamember).

(iii) Bothentitiesarejointventuresofthesamethirdparty.

(iv)Oneentityisajointventureofathirdentityandtheotherentityisanassociateofthethirdentity.

(v) Theentityisapost-employmentbenefitplanforthebenefitofemployeesofeithertheCounciloranentityrelatedtotheCouncil.IftheCouncilisitselfsuchaplan,thesponsoringemployersarealsorelatedtotheCouncil.

(vi) Theentityiscontrolledorjointlycontrolledbyapersonidentifiedin(A).

(vii) Aperson identified in (A)(i) hassignificant influenceover theentityor isamemberof thekeymanagementpersonneloftheentity(orofaparentoftheentity).

(viii) Theentity,oranymemberofagroupofwhichitisapart,provideskeymanagementpersonnelservicestotheCouncilortotheparentoftheCouncil.

Key management personnel

Keymanagementpersonnelarethosepersonshavingauthorityandresponsibilityforplanning,directingandcontrollingtheactivitiesoftheCouncil,directlyorindirectly.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)

(q) Sharecapital

Under the Minister of Finance’s Capital Management Framework for Statutory Boards (Finance CircularMinutesNo.M26/2008), proceeds received fromMinister of Finance are capital injections recognised assharecapitalinequity.

(r) Contributiontoconsolidatedfund

The contribution to the consolidated fund is required under Section 3(a) of the Statutory Corporations(ContributiontoConsolidatedFund)Act,Chapter319A.Thecontributionispeggedattheprevailingstatutoryincometaxrateforcorporatebodies.Accountingsurpluswouldbeusedforthepurposeofcomputingthecontributionandthisisaccountedforonanaccrualbasis.

(s) Contingencies

Acontingentliabilityis:

(i) apossibleobligationthatarisesfrompasteventsandwhoseexistencewillbeconfirmedonlybytheoccurrenceornon-occurrenceofoneormoreuncertainfutureeventsnotwhollywithinthecontroloftheCouncil;or

(ii) apresentobligationthatarisesfrompasteventsbutisnotrecognisedbecause:

- it isnotprobablethatanoutflowofresourcesembodyingeconomicbenefitswillberequiredtosettletheobligation;or

- theamountoftheobligationcannotbemeasuredwithsufficientreliability.

Acontingentassetisapossibleassetthatarisesfrompasteventsandwhoseexistencewillbeconfirmedonlybytheoccurrenceornon-occurrenceofoneormoreuncertainfutureeventsnotwhollywithinthecontroloftheCouncil.

Contingent liabilities and assets are not recognised on the statement of financial position of theCouncil,exceptforcontingentliabilitiesassumedinabusinesscombinationthatarepresentobligationsandwhichthefairvaluescanbereliablydetermined.

3. SIGNIFICANT ACCOUNTING JUDGEMENTS AND ESTIMATES

Thepreparationof theCouncil’sfinancialstatementsrequiresmanagementtomakejudgements,estimatesandassumptionsthataffectthereportedamountsofrevenues,expenses,assetsandliabilities,andthedisclosureofcontingentliabilitiesattheendofeachreportingperiod.Uncertaintyabouttheseassumptionsandestimatescouldresultinoutcomesthatrequireamaterialadjustmenttothecarryingamountoftheassetorliabilityaffectedinthefutureperiods.

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3. SIGNIFICANT ACCOUNTING JUDGEMENTS AND ESTIMATES (CONTINUED)

3.1 Judgements made in applying accounting policies

Managementisoftheopinionthattherearenosignificantjudgementsmadeinapplyingaccountingpoliciesthathaveasignificantriskofcausingamaterialadjustmenttothecarryingamountsofassetsandliabilitieswithinthenextfinancialyear.

3.2 Key sources of estimation uncertainty

Thekeyassumptionsconcerning the futureandotherkeysourcesofestimationuncertaintyat theendofthereportingperiodarediscussedbelow.TheCouncilbaseditsassumptionsandestimatesonparametersavailablewhenthefinancialstatementswereprepared.Existingcircumstancesandassumptionsaboutfuturedevelopments,however,maychangeduetomarketchangesorcircumstancesarisingbeyondthecontroloftheCouncil.Suchchangesarereflectedintheassumptionswhentheyoccur.

(a) Provisionforexpectedcreditlosses(ECLs)ofotherreceivablesandgrantreceivables

TheCouncil uses aprobability of defaultmethod to calculateECLs for other receivables andgrantreceivables.Theprobabilityofdefaultisbasedonprobabilityofdefaulteventsthatarepossiblewithinthenext12-months(a12-monthECL)forotherreceivablesandgrantreceivableswhichtherehasnotbeenasignificant increase incredit risksince initial recognitionorprobabilityofdefaultevents thatarepossibleover the remaining lifeof theexposure (a lifetimeECL) forother receivablesandgrantreceivableswhichtherehasbeenasignificantincreaseincreditrisksinceinitialrecognition.

TheprobabilityofdefaultisinitiallybasedontheCouncil’shistoricalobserveddefaultrates.TheCouncilwillcalibratetheprobabilitytoadjusthistoricalcreditlossexperiencewithforward-lookinginformation.Ateveryreportingdate,historicaldefaultratesareupdatedandchangesintheforward-lookingestimatesareanalysed.

Theassessmentofthecorrelationbetweenhistoricalobserveddefaultrates,forecasteconomicconditionsandECLsisasignificantestimate.TheamountofECLsissensitivetochangesincircumstancesandofforecasteconomicconditions.TheCouncil’shistoricalcreditlossexperienceandforecastofeconomicconditionsmayalsonotberepresentativeofdebtor’sactualdefaultinthefuture.TheinformationabouttheECLsontheCouncil’sotherreceivablesandgrantreceivablesaredisclosedinNote18(a)tothefinancialstatements.

ThecarryingamountoftheCouncil’sotherreceivablesandgrantreceivablesasat31March2019aredisclosedinNote6andNote7tothefinancialstatementsrespectively.

(b) Impairmentofplantandequipment

Plantandequipmentisreviewedforimpairmentwheneverthereisanindicationthattheseassetsmaybeimpaired.TheCouncilconsiderstheguidanceofSB-FRS36inassessingwhetherthereisanyindicationthatanitemoftheaboveassetsmaybeimpaired.Thisassessmentrequiressignificantjudgement.

Ifanysuchindicationexists,therecoverableamountoftheassetsisestimatedtoascertaintheamountofimpairmentloss.Therecoverableamountisdefinedasthehigherofthefairvaluelesscosttosellandvalue-in-use.

Indeterminingthevalue-in-useofassets,theCouncilappliesadiscountedcashflowmodelwherethefuturecashflowsderivedfromsuchassetsarediscountedatanappropriaterate.Forecastsoffuturecashflowareestimatedbasedonfinancialbudgetsandforecastsapprovedbythemanagement.

ThecarryingamountoftheCouncil’splantandequipmentasat31March2019isdisclosedinNote5tothefinancialstatements.

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

3. SIGNIFICANT ACCOUNTING JUDGEMENTS AND ESTIMATES (CONTINUED)

3.2 Key sources of estimation uncertainty (continued)

(c) Estimatedusefullivesandresidualvalueofplantandequipment

Thecostofplantandequipmentlessresidualvalueisdepreciatedonastraight-linebasisovertheplantandequipment’sestimatedeconomicusefullives.TheestimatedusefullifeandresidualvaluereflectstheCouncil’sestimateoftheperiodsthattheCouncilintendstoderivefutureeconomicbenefitsfromtheuseoftheplantandequipmentandresidualvaluethattheCouncil’sestimatedtorecoverattheendoftheusefullife.

ThecarryingamountoftheCouncil’splantandequipmentasat31March2019isdisclosedinNote5tothefinancialstatements.

4. REVENUE

2018/2019 2017/2018S$ S$

TypeofservicesPenaltyfee 112,100 123,970Others 623 581

112,723 124,551

TimingoftransferofservicesAtapointintime 112,723 124,551

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5. PLANT AND EQUIPMENT

ComputerFurniture equipment/ Office

Renovation and fittings software equipment TotalS$ S$ S$ S$ S$

CostAt1April2017 120,946 32,598 39,094 7,130 199,768Additions 139,938 8,982 – 686 149,606Disposals – (10,639) (1,133) – (11,772)At31March2018and

1April2018 260,884 30,941 37,961 7,816 337,602Additions – – 16,097 2,193 18,290At 31 March 2019 260,884 30,941 54,058 10,009 355,892

Accumulated depreciationAt1April2017 54,304 19,637 2,313 5,372 81,626

Depreciationcharge 47,441 4,776 11,892 502 64,611Disposals – (7,930) (1,133) – (9,063)At31March2018and

1April2018 101,745 16,483 13,072 5,874 137,174Depreciationcharge 52,177 5,120 13,326 632 71,255At 31 March 2019 153,922 21,603 26,398 6,506 208,429

Carrying amountAt 31 March 2019 106,962 9,338 27,660 3,503 147,463

At31March2018 159,139 14,458 24,889 1,942 200,428

6. OTHER RECEIVABLES

2018/2019 2017/2018S$ S$

Accruedincome 11,250 53,953Deposits 60,606 60,606

71,856 114,559

OtherreceivablesaredenominatedinSingaporeDollar.

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

7. GRANT RECEIVABLES

2018/2019 2017/2018S$ S$

Atthebeginningofthefinancialyear 363,449 795,954Amounttakentostatementofcomprehensiveincome(Note2(e)) 8,021,553 6,346,812Transfertodeferredcapitalgrants(Note11) 13,981 5,197Operatinggrantsreceivedduringtheyear (7,979,045) (6,633,239)ReimbursementsofAgencyFacilityManagementServices(Note20) (153,542) (151,275)Attheendofthefinancialyear 266,396 363,449

Governmentgrantrepresenting:Grantreceivables 266,396 363,449

GrantreceivablesaredenominatedinSingaporeDollar.

8. CASH AND CASH EQUIVALENTS

2018/2019 2017/2018S$ S$

Cashatbank 1,172,697 552,207CashdepositswithAGD 652,263 -

1,824,960 552,207

CashdepositswithAGDcomprisesbankbalancesheldbyAccountant-General’sDepartment(“AGD”).

CashandcashequivalentsaredenominatedinSingaporeDollar.

9. OTHER PAYABLES

2018/2019 2017/2018S$ S$

Otherpayables 262,072 112,060Securitydeposits 31,500 12,000Accruedexpenses 458,817 417,442

752,389 541,502

OtherpayablesaredenominatedintheSingaporeDollar.

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10. CONTRIBUTIONS TO CONSOLIDATED FUND

UnderSection13(1)(e)andtheFirstScheduleoftheSingaporeIncomeTaxAct,Chapter134,theincomeoftheCouncilisexemptfromincometax.

In lieu of income tax, the Council is required to make contribution to the Government Consolidated Fund inaccordancewiththeStatutoryCorporations(ContributionstoConsolidatedFund)Act,Chapter319A.TheprovisionisbasedontheguidelinesspecifiedbytheMinistryofFinanceandiscomputedbasedonthenetsurplusoftheCouncilforeachofthefinancialyearattheprevailingcorporatetaxratefortheYearofAssessment.

2018/2019 2017/2018S$ S$

Provisionforcurrentyearcontributions 121,178 43,790

Reconciliationofeffectivetaxrate:

Surplusbeforecontributionstoconsolidatedfund 949,872 257,586

Taxatstatutoryrateof17%(2017/2018:17%) 161,478 43,790Effectof:- Utilisationofdeferredtaxassetsnotrecognisedpreviously (40,300) –Contributionstoconsolidatedfundrecognisedin

statementofcomprehensiveincome 121,178 43,790

11. DEFERRED CAPITAL GRANTS

2018/2019 2017/2018S$ S$

Atthebeginningofthefinancialyear 79,983 118,142Transferfromoperatinggrants(Note7) 13,981 5,197Amounttakentostatementofcomprehensiveincome(Note2(e)) (41,831) (43,356)Attheendofthefinancialyear 52,133 79,983

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

12. SHARE CAPITAL

2018/2019 2017/2018 2018/2019 2017/2018Numberofshares S$ S$

Issued and fully paid up ordinary shares:Atthebeginningofthefinancialyear 194,628 – 194,628 -Equityinjection 37,790 194,628 37,790 194,628Attheendofthefinancialyear 232,418 194,628 232,418 194,628

Duringthefinancialyear,theCouncilreceivedadditionalproceedsfromequityfinancingofS$37,790(2017/2018:S$194,628)fromtheMinistryofFinance.37,790(2017/2018:194,628)ordinarysharesissuedduringthefinancialyearwereheldby theMinister forFinance,abody incorporatedby theMinister forFinance(Incorporation)Act(Chapter183)initscapacityasshareholderundertheCapitalManagementFrameworkforstatutoryboards.Theholderoftheseshares,whichhasnoparvalue,isentitledtoreceivedividends.

13. ACCUMULATED SURPLUS

ThebalancerepresentsunutilisedsurplusoftheCouncil.

14. LICENCE FEES

AlllicencefeesreceivedbytheCouncilaretakenintotheConsolidatedFundandbankaccountmaintainedbytheAccountantGeneral’sDepartmentinaccordancewithSection26B(2)ofthePublicTransportCouncilAct,Chapter259B.ThefollowinglicencefeesreceivedduringthefinancialyeararethereforenotincludedinthestatementofcomprehensiveincomeorstatementoffinancialpositionoftheCouncil.

2018/2019 2017/2018S$ S$

Ticketpaymentservicelicencefees 32,700 26,700

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15. SIGNIFICANT RELATED PARTY TRANSACTIONS

Purchaseofservices

For thepurposeof thesefinancialstatements,partiesareconsideredtoberelatedtotheCouncil if theCouncilhastheability,directlyorindirectly,tocontrolthepartyorexercisesignificantinfluenceoverthepartyinmakingfinancialandoperatingdecisions,orviceversa,orwheretheCouncilandthepartyaresubjecttocommoncontrolorcommonsignificantinfluence.Relatedpartiesmaybeindividualsorotherentities.UnderSB-FRS24,theparentMinistryandothergovernmentagenciesaredeemedasrelatedparties.

Otherthandisclosedelsewhereinthefinancialstatements,thetransactionswithrelatedpartiesbasedonagreedtermsareasfollows:

2018/2019 2017/2018S$ S$

MinistriesManpower-relatedservices 59,240 -Supportservices 347,823 42,373

Statutory BoardsManpower-relatedservices 759,768 1,364,669Supportservices 107,586 102,854

Compensationofkeymanagementpersonnel

2018/2019 2017/2018S$ S$

Salaries,allowancesandbenefits 1,471,155 1,345,421Employer’scontributiontoCentralProvidentFund 83,918 86,700

1,555,073 1,432,121

TheaboveincludesCouncilMembers’allowanceofS$107,269(2017/2018:S$107,663).

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

16. COMMITMENTS

TheCouncilhasentered into leaseagreement for itsofficepremisesandofficeequipment.These leaseshaveanaveragetenureofbetween3and5yearswithanoptiontorenewtheleaseafterthatdateorcontingentrentprovisionincludedinthecontracts.

Futureminimumrentalpayableundernon-cancellableoperating leasesat theendof the reportingyearareasfollows:

2018/2019 2017/2018S$ S$

Notlaterthanoneyear 295,294 285,098Laterthanoneyearandnotlaterthanfiveyears 160,464 407,977

455,758 693,075

Minimumleasepaymentsrecognisedasanexpenseinstatementofcomprehensiveincomeforthefinancialyearended31March2019amountedtoS$291,249(2017/2018:S$288,294).

17. FAIR VALUE OF ASSETS AND LIABILITIES

Assetsandliabilitiesnotmeasuredatfairvalue

Otherreceivables,grantreceivables,cashandcashequivalentsandotherpayables

Thecarryingamountsofthesebalancesapproximatetheirfairvaluesduetotheshort-termnatureofthesebalances.

18. FINANCIAL RISK MANAGEMENT

TheCouncil’sactivitiesexposeittoavarietyoffinancialrisksfromitsoperations.Thekeyfinancialrisksincludecreditrisk,liquidityriskandmarketrisk(includinginterestrateriskandforeigncurrencyrisk).

TheCouncildoesnothaveaformaloverallriskmanagementprogrammebutreviewstheoverallriskonaninformalbasis.RiskmanagementisdeterminedandcarriedoutbytheCouncil’sManagement.

ThefollowingsectionsprovidedetailsregardingtheCouncil’sexposuretotheabove-mentionedfinancialrisksandtheobjectivesandprocessesforthemanagementoftheserisks.

TherehasbeennochangetotheCouncil’sexposuretothesefinancialrisksorthemannerinwhichitmanagesandmeasurestherisks.

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18. FINANCIAL RISK MANAGEMENT (CONTINUED)

(a) Creditrisk

Credit risk refers to the risk that the counterparty will default on its contractual obligations resulting in alosstotheCouncil.TheCouncil’sexposuretocreditriskarisesprimarily fromotherreceivablesandgrantreceivables.Forotherfinancialassets(includingcashandcashequivalents),theCouncilminimisescreditriskbydealingexclusivelywithhighcreditratingcounterparties.

TheCouncil hasadoptedapolicyof onlydealingwithcreditworthycounterparties. TheCouncilperformsongoingcreditevaluationofitscounterparties’financialconditionandgenerallydonotrequireacollateral.

TheCouncilconsiderstheprobabilityofdefaultuponinitialrecognitionofassetandwhethertherehasbeenasignificantincreaseincreditriskonanongoingbasisthroughouteachreportingperiod.

TheCouncilhasdeterminedthedefaulteventonafinancialassettobewheninternaland/orexternalinformationindicatesthatthefinancialassetisunlikelytobereceived,whichcouldincludedefaultofcontractualpaymentsdueformorethan90days,defaultofinterestdueformorethan90daysorthereissignificantdifficultyofthecounterparty.

Tominimise credit risk, the Council has developed andmaintained the Council’s credit risk gradings tocategoriseexposuresaccordingtotheirdegreeofriskofdefault.ThecreditratinginformationissuppliedbypubliclyavailablefinancialinformationandtheCouncil’sowntradingrecordstorateitsmajorcustomersandotherdebtors.TheCouncilconsidersavailablereasonableandsupportiveforward-lookinginformationwhichincludesthefollowingindicators:

- Internalcreditrating

- Externalcreditrating

- Actualorexpectedsignificantadversechangesinbusiness,financialoreconomicconditionsthatareexpectedtocauseasignificantchangetothedebtor’sabilitytomeetitsobligations

- Actualorexpectedsignificantchangesintheoperatingresultsofthedebtor

- Significantincreasesincreditriskonotherfinancialinstrumentsofthesamedebtor

- Significantchangesintheexpectedperformanceandbehaviourofthedebtor,includingchangesinthepaymentstatusofdebtorsinthegroupandchangesintheoperatingresultsofthedebtor.

Regardlessoftheanalysisabove,asignificantincreaseincreditriskispresumedifadebtorismorethan90dayspastdueinmakingcontractualpayment.

TheCouncildeterminedthatitsfinancialassetsarecredit-impairedwhen:

- Thereissignificantdifficultyofthedebtor

- Abreachofcontract,suchasadefaultorpastdueevent

- Itisbecomingprobablethatthedebtorwillenterbankruptcyorotherfinancialreorganisation

- Thereisadisappearanceofanactivemarketforthatfinancialassetbecauseoffinancialdifficulty

TheCouncilcategorisesareceivableforpotentialwrite-offwhenadebtorfailstomakecontractualpaymentsmorethan90dayspastdue.Financialassetsarewrittenoffwhenthereisevidenceindicatingthatthedebtorisinseverefinancialdifficultyandthedebtorhasnorealisticprospectofrecovery.

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

18. FINANCIAL RISK MANAGEMENT (CONTINUED)

(a) Creditrisk(continued)

TheCouncil’scurrentcreditriskgradingframeworkcomprisesthefollowingcategories:

Category Definition of categoryBasis for recognising expected credit loss (ECL)

ICounterpartyhasalowriskofdefaultanddoesnothaveanypast-dueamounts. 12-monthECL

IIAmount is >30 days past due or there has beenasignificant increase incredit risksince initialrecognition. LifetimeECL–notcredit-impaired

IIIAmount is>60dayspastdueor there isevidenceindicatingtheassetiscredit-impaired(indefault). LifetimeECL–credit-impaired

IV

There is evidence indicating that the debtor is inseverefinancialdifficultyandthedebtorhasnorealisticprospectofrecovery. Amountiswrittenoff

ThetablebelowdetailsthecreditqualityoftheCouncil’sfinancialassets,aswellasmaximumexposuretocreditriskbycreditriskratingcategories:

Note Category12-month or lifetime ECL

Gross carrying amount

Loss allowance

Net carrying amount

S$ S$ S$

31 March 2019Otherreceivables 6 I 12-monthECL 71,856 – 71,856Grantsreceivables 7 I 12-monthECL 266,396 – 266,396

–1 April 2018Otherreceivables 6 I 12-monthECL 114,559 – 114,559Grantsreceivable 7 I 12-monthECL 363,449 – 363,449

Otherreceivablesandgrantreceivables

TheCouncilassessedthe latestperformanceandfinancialpositionof thecounterparties,adjustedfor thefutureoutlookoftheindustryinwhichthecounterpartiesoperatein,andconcludedthattherehasbeennosignificantincreaseinthecreditrisksincetheinitialrecognitionofthefinancialassets.Accordingly,theCouncilmeasuredtheimpairmentlossallowanceusing12-monthECLanddeterminedthattheECLisinsignificant.

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18. FINANCIAL RISK MANAGEMENT (CONTINUED)

(b) Liquidityrisk

LiquidityriskreferstotheriskthattheCouncilwillencounterdifficultiesinmeetingitsshort-termobligationsdue toshortageof funds.TheCouncil’sexposure to liquidity riskarisesprimarily frommismatchesof thematuritiesoffinancialassetsandliabilities.Itismanagedbymatchingthepaymentandreceiptcycles.

The Council manages liquidity risk by maintaining sufficient funding from the Government to finance itsoperations. TheCouncil exercises prudent liquidity and cash flow riskmanagement policies and aims atmaintaininghighlevelofliquidityandcashflowatalltimes.

Allfinancialassetsandliabilitiesarerepayableondemandorduewithin1yearfromtheendofthereportingperiod.

(c) Marketrisk

Marketriskistheriskthatchangesinmarketprices,suchasinterestratesandforeignexchangerateswillaffecttheCouncil’sincome.Theobjectiveofmarketriskmanagementistomanageandcontrolmarketriskexposureswithinacceptableparameters,whileoptimisingthereturnonrisk.

(i) Interestraterisk

InterestrateriskistheriskthatthefairvalueorfuturecashflowsoftheCouncil’sfinancialinstrumentswillfluctuatebecauseofchangesinmarketinterestrates.

Attheendofthereportingperiod,theCouncilhaslimitedexposuretointerestraterisk.

(ii) Foreigncurrencyrisk

TheCouncil’sforeignexchangeriskresultsmainlyfromcashflowsfromtransactionsdenominatedinforeigncurrencies.Atpresent,theCouncildoesnothaveanyformalpolicyforhedgingagainstcurrencyrisk.TheCouncilensuresthatthenetexposureiskepttoanacceptablelevelbybuyingorsellingforeigncurrenciesatspotrates,wherenecessary,toaddressshorttermimbalances.

Attheendofthereportingperiod,theCouncildoesnothaveanysignificantforeigncurrencyrisk.

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

19. FINANCIAL INSTRUMENTS BY CATEGORY

Atthereportingdate,theaggregatecarryingamountsoffinancialassetsatamortisedcostandfinancialliabilitiesatamortisedcostwereasfollows:

Note 2018/2019 2017/2018S$ S$

Financial assets measured at amortised costOtherreceivables 6 71,856 114,559Grantreceivables 7 266,396 363,449Cashandcashequivalents 8 1,824,960 552,207Totalfinancialassetsmeasuredatamortisedcost 2,163,212 1,030,215

Financial liabilities measured at amortised costOtherpayables 9 752,389 541,502Totalfinancialliabilitiesmeasuredatamortisedcost 752,389 541,502

20. AGENCY FACILITY MANAGEMENT SERVICES GRANT

The Council incurred S$153,542 (2017/2018: S$151,275) for the Agency FacilityManagement services, whichencompasshelpdesk,onsiteengineerssupportandnetworksupport.TheamountwasfundedviaoperatinggrantsretainedanddisbursedbytheMinistryofTransport.

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21. COMPARATIVE FIGURES - RECLASSIFICATION

Certainreclassificationshavebeenmadetothepriorfinancialyear’sfinancialstatementstoenhancecomparabilitywithcurrentfinancialyear’sfinancialstatements.Asaresult,certainlineitemshavebeenamendedonthefaceofstatementofcomprehensiveincome,statementoffinancialpositionandtherelatednotestothefinancialstatements.

Theitemsreclassifiedwereasfollows:

Previously reported Reclassification

After reclassification

S$ S$ S$

Statement of Comprehensive IncomeGeneraladministration 71,436 (37,438) 33,998Others 23,529 29,298 52,827Professionalfees – 23,367 23,367Staffcosts- Salaries,allowancesandbenefits 3,246,589 19,536 3,266,125Stafftraining 116,294 (15,227) 101,067Transport 31,162 (19,536) 11,626

Statement of Financial PositionPrepayments – 2,237 2,237Otherreceivables 116,796 (2,237) 114,559Bankbalances 552,207 (552,207) –Cashandcashequivalents – 552,207 552,207Otherpayables 3,000 538,502 541,502Securitydeposits 12,000 (12,000) –Accruedoperatingexpenses 526,502 (526,502) –

22. AUTHORISATION OF FINANCIAL STATEMENTS FOR ISSUE

Thefinancialstatementsforthefinancialyearended31March2019wereauthorisedforissueinaccordancewitharesolutionoftheCouncilon28June2019.

NOTES TO THE FINANCIAL STATEMENTSForthefinancialyearended31March2019

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GENERALINFORMATIONForthefinancialyearended31March2019

COUNCIL MEMBERS

Mr.RichardMagnusMr.TanKimHongMr.AbdullahShafiieBinMdSidikMr.AdrianChuaTsenLeongMs.AnneChuaTaiHuaMr.Arasus/oDuraisamyMs.ChuaLeeHoongMr.FangChinPohMr.GopinathMenonMr.KarmjitSinghDr.KwohCheeKeongMs.LeeHuayLengAssociateProfessorPatriciaTanMuiSiangMr.SngChernWeiMdm.TanSeowPeerAssociateProfessorVincentChuaChengHuatMr.YeoTeckGuan

AUDITORS

AssurancePartnersLLPPublicAccountantsandCharteredAccountantsofSingapore140PayaLebarRoad#05-16AZ@PayaLebarSingapore409015Telephone:(65)67023178Fax:(65)66353038Auditor-In-Charge:GohGeokLin

REGISTERED OFFICE

510ThomsonRoad#12-03,SLFBuildingSingapore298135

PRINCIPAL BANKER

Oversea-ChineseBankingCorporationLimited

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PUBLIC TRANSPORT COUNCIL510 Thomson Road,

#12-03, SLF Building, Singapore 298135

www.ptc.gov.sgUEN: T08GB0044D

facebook.com/publictransportcouncil instagram.com/ptcsg