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IIR Best Plant Conference

© 2008 VDS Brink

13 August 2008

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CEOInbound

Stakeholders

Customer delight

Personnel

Production

Outbound

Energy

Measurement

Market

Networks

A Best Plant

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Rotten leadership

No vision

Command and control

Kept you in the dark

Only logic

You had no say

No celebration

Hit on the knuckles

No teambuilding

No fun and profitT Peters Leadership

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8Wikipedia

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www.corvus.co.za

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• Lay of the land

• From the coalface

• Some theory

• Meaning for us

• So what now?

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Source: Ramon Thomas

data to wisdom

Competitiveedge

InformationData WisdomInsightKnowledge

Methods ArtScience

1313adapted from Geldenhuys 2007

Informed

Active

4 people typesUninformed

Lazy

Passengers

Destroyers

The Wise

Go-getters

1414adapted from Geldenhuys 2007

Informed

Active

4 people typesUninformed

Lazy

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‘…‘…it is not the it is not the strongest that will strongest that will survive, nor the survive, nor the cleverest, but cleverest, but those that can those that can adapt the quickest adapt the quickest to change.to change.……’’

Charles DarwinCharles Darwin

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Generic needsWe:

do not want to be hurtam part of the groupam worth somethingdo worthwhile thingswant to learn want beauty , orderwant to sharewant you to care for mebelieve in a higher powerwant to do great thingsam angry, want to forgiveam better than othersam boredam afraid of love to laugh, have fun

H MCarthy: Motivating your Audience

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Attitude is a choice

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Att

ention

Time

Daydream zone

Snooze zone

5 mins

12 mins

Receptive zone

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12 styles, yet we communicate as if..

0

100

R 1

R 2L2

L1

+

H Adler: NLP in 21 Days

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Using the worst possible visual aids..

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TECHNOLOGY RESTRUCTURING: WHAT’S NEGOTIABLE?

Source: Team analysis

Iitiative Non-Negotiable stuff

CONFIDENTIAL

• R&D ownership sits with SBUs & Corporate that carries full cost

• Hybrid R&D Organisational Design– Maintaining of COEs– Annual allocation or re-allocation of

costs/individuals to SBU & Corporate R&D Programs

– Annual budgeting cycle• R&D accountable for performance• R&D governance model

• R&D Model • Implementation & operating details• In- and outsourcing proposals of COEs• Final headcount• Position of remaining metallurgists

• Locate within central services• Streamline

• Facilities Management

• Rollout & streamlining detail

• Locating Metallurgists within the RM group• Integrate Geology into RM working

processes

• Resource Management

• Rollout detail• Required skills base & final headcount• Appropriate cost recovery model

Negotiable stuff

• Establishment of the Technology Manager role for each SBU

• SBU to fully cover costs

• Technology Managers

• On whose books• Where to sit• Detail role & responsibilities

• Merging Projects and Engineering• Dual role of Chief Engineers• Increasing Project Control skill base• Cost recovery model

• Projects and Engineering

• Implementation & operating details• Final headcount

• Disbanding of current Commercial & Services group

• Locating support within central services

• Services for Central Services

• Rollout detail• Required skills base & final headcount

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Empathy

Unconditional, PositiveGenuineness

After Carl Rogers

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• Non expert language

• Meta-statements: talk about talk

• Empathy: reflect feeling

• Invite to repair previous views

• Withhold direct responses for help

• Summarise

• Reformulate

After Carl Rogers

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It’s all in a tale

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Wikipedia

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1 2 3 4

Forc

e pe

r uni

t

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Ringleman, 1913

Social Loafing

1 2 3 4

Forc

e pe

r uni

t

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Doing…towards change

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…the right stuff

… things right

…the right things better

…do away with things

…do what others do

…do what nobody does

……do the impossibledo the impossibleRolf Smith, 1997, 7 levels of Change

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Keep on changing

• Relate:form a relationship with inspiring people

• Repeat:learn, practice, master the new habits

• Reframe:learn new ways of thinking about your situation & your life

A Deutschmann: Change or Die

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leadership

Just a humble servant

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We may be wrongFuture is a puzzleWork on piecesMarch in the paradeMarch on the edgeChange is slowResults not solving problemsResults is to exploit new opportunities Subtract before we can addReal change from Real benefitsReal benefits mostly emotional

Leadership is to unlock

John Naisbitt, Mindset

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Soul

Body

Social

WealthFamily

Meaningfull Work

A full life is about...

Mind

J Demathini: How to be a millionaire and still go to Heaven

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Chronicles of Narnia

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For trusting me

Neels Fourie, Carmen Maree, Koot Pieterse

Contributed from the coal faceAndre Vermaak, Andrew McEwan,

Francois Smith, Gerda Nel, Gerda Venter Hanlie van Schalkwyk, Jaco De Wet, Jacques Snyman

Denzil Kennon, Louise van Rhyn, Ludwig Steinmann, Marita Welgemoed, Marthinus van Schalkwyk,

Sheraan Amod Pieter Luus, Selente Lloyd, Throne Ballot

Bertus De Jager, Wyhan JoostePhotography

VDS Brink, Google Image, Flickr

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Some references

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Great leaders

• Mobilize us against a common enemy

• Turn around the economy

• Attack to enemy fearlessly

• Destroy the old order