berger final ppt
TRANSCRIPT
A STUDY AND COMPARATIVE ANALYSIS OF MARKET POTENTIAL
OF BERGER PAINTS
byS.P.Vinoth rajah
COMPANY INTRODUCTION Berger Paints India Limited is an Indian paint company which
operates chiefly in India headquartered in Kolkata.
It has come a long way since its inception in 17th December, 1923.
India’s second largest decorative paint player, Berger Paints services the market through a distribution network of 82 stock points and 12,000+paint retailers.
MARKET SHARE
19%
30%
20%
12%
19%
Berger PaintsAsian PaintsKansai NerolacICI PaintsOther Brand Paints
Source- www.equitymaster.com
OBJECTIVES
• Primary Objective:
To identify the drawbacks, why the market share of Lewis
Berger paints is less when compared to other competitive
products.
OBJECTIVES
• Secondary Objectives:– To study the presence of other similar brands in the
different channels and compare it with Berger Paints.
– Our work comprised of visiting different places, to reach
out to 100 retail counters in the specific area.
– To find out the necessary steps to overcome the
drawbacks Berger Paints.
RESEARCH METHODOLOGY
• Research Design:– Descriptive research design.
• Data Source:– Primary Source – Paint Dealers.
– Secondary Source – Records of the company and Internet.
RESEARCH METHODOLOGY
• Data Collection Method:– Survey Method:
• By personal interview using framed questionnaire.
– Sampling Design:
• Stratified Sampling.
– Size:
• 100 respondents.
BRAND
14%
53%
12%
6%
15%
BERGERASIANICINEROLACOTHERS
COMPANY NUMBERS
Berger 24
Asian 90
ICI 20
Nerolac 11
Others 26
MACHINE
13%
68%
11%
3%5%
BERGER ASIAN ICI NEROLAC OTHERS
COMPANY NUMBERS
BERGER 14
ASIAN 73
ICI 12
NEROLAC 3
OTHERS 5
PAINTS SALES PER MONTH (IN LITRES)
Berger Asian ICI Nerolac Others
0 - 500 L 0.375 0.222222222222222
0.45 0.818181818181818
0.576923076923077
501- 1500 L 0.166666666666667
0.133333333333333
0.25 0.0909090909090909
0.269230769230769
1501- 3000L 0.25 0.188888888888889
0.2 0.0909090909090909
0.115384615384615
3001-5000L 0.166666666666667
0.2 0.05 0 0
Above 5000L 0.0416666666666667
0.255555555555556
0.05 0 0.0384615384615385
5.0%15.0%25.0%35.0%45.0%55.0%65.0%75.0%85.0%
PAINTS SALES PER MONTH (IN RS)
Berger Asian ICI Nerolac Others
0 - 1 Lac 0.375 0.222222222222222
0.5 0.636363636363637
0.576923076923077
3 Lacs & Below 0.0416666666666667
0.144444444444445
0.15 0.181818181818182
0.230769230769231
6 Lacs & Below 0.166666666666667
0.144444444444445
0.15 0.0909090909090909
0.0769230769230769
10 Lacs & Below 0.333333333333333
0.144444444444445
0.2 0 0.0769230769230769
Above 10 Lacs 0.0833333333333333
0.344444444444445
0 0.0909090909090909
0.0384615384615385
5.0%
15.0%
25.0%
35.0%
45.0%
55.0%
65.0%
DEALERSHIP (%)
Paints Hardwares Tiles Electricals Cement Steel
0-20 26 38 0 11 10 4
21-40 33 23 33 16 17 26
41-60 18 27 67 32 43 0
61-80 15 13 0 42 30 70
81-100 8 0 0 0 0 0
5
15
25
35
45
55
65
CUSTOMER PROFILE
CUSTOMER PROFILE NUMBERS
House Owners 99
Painters 90
Contractors 42
Engineers 39
37%
33%
16%
14%
CUSTOMER PROFILE (%)
House Owners
Painters
Contractors
Engineers
HOUSE OWNERS BUYS PAINT ON WHOSE RECOMMENDATION
PARTICULARS NUMBERS
Painter 63
Contractor 6
Engineer 6
Neighbour 17
Own Decision 75
38%
4%4%
10%
45%
HOUSE OWNER DECISION RECOMMENDATION (%)
PainterContractorEngineerNeighbourOwn Decision
DELIVERY PERIOD
Asian Berger ICI Nerolac Others
< 2 Hrs 0.0444444444444445
0 0 0 0
2 - 4 Hrs 0.0222222222222222
0.0833333333333333
0.05 0 0
4 -6 Hrs 0.0777777777777778
0.0833333333333333
0.05 0.0909090909090909
0
6 -8 Hrs 0.0666666666666667
0 0.05 0 0.0384615384615385
24 Hrs 0.677777777777778
0.666666666666667
0.75 0.818181818181818
0.769230769230769
2 Days 0.111111111111111
0.166666666666667
0.1 0.0909090909090909
0.192307692307692
5.0%
25.0%
45.0%
65.0%
85.0%
MINIMUM LOT OF DELIVERY OF PAINTS
Asian Berger ICI Nerolac Others
1 Case 0.977777777777778
1 0.95 1 0.923076923076923
20 Lts 0.0111111111111111
0 0 0 0.0384615384615385
50 Lts 0.0111111111111111
0 0.05 0 0.0384615384615385
5.0%15.0%25.0%35.0%45.0%55.0%65.0%75.0%85.0%95.0%
IF DELIVERY IS 1 CASE, THEN TIME PERIOD
Asian Berger ICI Nerolac Others
< 2 Hrs 0.0333333333333333
0 0 0 0
2 - 4 Hrs 0 0.0416666666666667
0.05 0 0
4 -6 Hrs 0.0111111111111111
0.0833333333333333
0.05 0 0
6 - 8 Hrs 0.0444444444444445
0 0 0 0
24 Hrs 0.788888888888889
0.708333333333334
0.7 0.909090909090909
0.807692307692308
2 Days 0.122222222222222
0.166666666666667
0.2 0.0909090909090909
0.192307692307692
5.0%
25.0%
45.0%
65.0%
85.0%
DELIVERY PERIOD OF SLOW MOVING MATERIALS
Asian Berger ICI Nerolac Others
1 Day 0.222222222222222
0.333333333333333
0.3 0.0909090909090909
0.115384615384615
2 Days 0.688888888888889
0.625 0.55 0.818181818181818
0.692307692307692
3 Days 0.0333333333333333
0 0.1 0.0909090909090909
0.192307692307692
Above 3 Days 0.0555555555555555
0.0416666666666667
0.05 0 0
5.0%
15.0%
25.0%
35.0%
45.0%
55.0%
65.0%
75.0%
85.0%
ACCOUNT STATEMENT OF PAINT COMPANIES
Asian Berger ICI Nerolac Others
Excellent 0.911111111111111
1 0.9 0.909090909090909
0.730769230769231
Good 0.0777777777777778
0 0.05 0.0909090909090909
0.153846153846154
Average 0.0111111111111111
0 0.05 0 0.0769230769230769
Poor 0 0 0 0 0.0384615384615385
5.0%15.0%25.0%35.0%45.0%55.0%65.0%75.0%85.0%95.0%
WHETHER THE ACCOUNT STATEMENT IS UNDERSTANDABLE OR NOT
Asian Berger ICI Nerolac Others
Yes 0.988888888888889
1 0.95 1 0.961538461538462
No 0.0111111111111111
0 0.05 0 0.0384615384615385
5%
15%
25%
35%
45%
55%
65%
75%
85%
95%
SCHEMES OF PAINT COMPANIES
Berger Asian ICI Nerolac Others
Excellent 0.125 0.322222222222222
0.1 0.636363636363637
0.423076923076923
Good 0.541666666666667
0.288888888888889
0.1 0.0909090909090909
0.0384615384615385
Average 0.333333333333333
0.355555555555556
0.75 0.272727272727273
0.461538461538462
Poor 0 0.0333333333333333
0.05 0 0.0769230769230769
5.0%15.0%25.0%35.0%45.0%55.0%65.0%75.0%
WHETHER THE SCHEMES ARE UNDERSTANDABLE OR NOT
Asian Berger ICI Nerolac Others
Yes 0.988888888888889
1 1 1 1
No 0.0111111111111111
0 0 0 0
5%
15%
25%
35%
45%
55%
65%
75%
85%
95%
CONCLUSIONBerger is the 2nd largest decorative paint company and third largest
paint manufacturer in India. Berger Paints is following continuous
growth strategy. The installed capacity as in FY10 for synthetic
resin was 32,287 Metric Ton (MT) per annum while paints,
varnishes and enamel together have an installed capacity of 240,315
MT per annum. The major competitors are Asian and Nerolac .
With proper marketing mix and strategy the company would be
able to increase its dominance in the whole country.
LIMITATIONS• Since regions from where researcher has to collect the data was pre
specified so some of the regions which were not stated were left out.
• Some of the dealers were hesitant in providing the information due to lack of trust and familiarity with the researcher.
• In some shops the real owners was not there so information may not be perfectively up to the point.
• Some of the dealers were inflating their sales figures.
• Only some areas were chosen for survey, so it cannot say the overall reports.
• Few dealers don’t have the awareness about the survey, so they were scared to provide the data.
SUGGESSTIONS• The advertisement is given for only few brands like silk, weather
coat, Luxol, Rangoli easy clean. Therefore the company needs to emphasize more on the promotion of sub-brands. The advertisement can be made in a funny manner which would easily reach the customers.
• Advertisements can be given in south Indian TV channels. Banners
can be given to dealers as a part of promotional activity. People are not aware about the products of Berger paints so that promotional activities are very much necessary.
• More and more women can be found perusing the shelves at paint
stalls in search of the right type of paint for their homes. So the company can target this new set of interested customers by increased advertising in women magazines.
• Distribution and transportation can be improved.
• The services provided by the company on the website are not being used because of the low penetration of internet in India. So we recommend that these facilities should be made available at the point of purchase.
• Berger could also target few new customers of the same area and
give them gift item. This would make customers feel special and the positive word of mouth, a factor of customer loyalty, can be achieved. However it is suggested that this should be done on a trial basis, for a yearlong period. If the outcome is not fruitful, Berger can always terminate the idea.
• A one year period can be used for proper evaluation of the dealers, whether or not they are making proper used of the improved financial benefits. Upon assessment of the dealers after one year, few inefficient dealers could be terminated. This would increase competition within the dealers, and thus increase productivity.
• As there are already many dealers in the urban areas the main focus
can be to increase the sale of paints in rural areas by increasing the availability in the form of making new dealers.
• Dealers need to improve their approach in selling the Color Bank
option, for which Berger can give more emphasis towards the dealers. Dealers play a vital role to attract consumer and they are the one who can convince people buying behavior. Berger Paints is already in a good position and they successfully can keep good relation with the Dealer’s but their approach should be more dynamic and more prompt.