benchmarking in european service of public transport

BEST Survey 2009City report: Copenhagen

Benchmarking in European Service of public Transport

BEST 2009

BEST City report 20092

Content

1) About the survey2) How to read the graphs

3) Results Best performing city/region per index Results per index and city/region in 2009, 2008 and

2007 Quality indicators impact on overall citizen

satisfaction 2009 Overall citizen satisfaction 2005 – 2009 Satisfaction per city/region 2005 – 2009 with:

Traffic supply Reliability Information Staff behaviour Security and safety Comfort

Perception of social image 2005 - 2009 Perception of value for money 2005 - 2009 Citizens stated loyalty to public transport from 2005 to

2009

4) Background information Gender Age Life situation PT travel frequency

BEST 2009


About the survey

The following cities participated in the BEST 2009 survey:

Stockholm

Oslo

Helsinki (with additional questions)

Copenhagen

Vienna (with additional question) Geneva

For all cities 1000 residents in defined areas have been interviewed. An additional 300 interviews where conducted in Helsinki in 2009. All interviews have been done by telephone.

The fieldwork for BEST Survey 2009 was conducted between March 2nd and March 15th 2009. Results from the survey have been weighted with respect to sex and age to match the profile in each area. The questionnaire used in the survey is an updated version of the 20078questionnaire. Since 2008, two new questions

have been added (‘If the use of private cars in _________________ (city/region) became more expensive due to increase in toll fares or other taxes, and the extra income was used to improve public transport, would you consider this to be a: _____ ‘ and ‘We would like you to think of the travels you regularly perform in _________________ (city/region). Which modes of transport do you normally use on these travels?’

BEST 2009


Eight dimensions believed to affect satisfaction included in the survey

Background variables: Travel frequency by public transport PT modes most often used (NEW 2007) Main occupation

Loyalty

8. Value for money

7. Social image

Satisfaction

1. Traffic Supply2. Reliability3. Information4. Staff behaviour5. Personal security/safety6. Comfort

Sex Age Post code (geography)

Ridership

BEST 2009


Response rates

Calculation of response rate Response rate:

Response rate = 100 x Number of completes(1000) = %

Total valid sample* *Total sample minus invalid

numbers such as number not in use/not in target group

YEAR 2001 2002 2003 2004 2005 2006 2007 2008 2009

Copenhagen 38 % 54 % 55 % 56 % 53 % 39 % 40 % 32 % 37%

Geneva 50 % 47 % 50 % 49 % 47 % 56 % 43 % 40%

Helsinki 41 % 49 % 45 % 47 % 40 % 37 % 32 % 26 % 30%

Oslo 37 % 44 % 48 % 45 % 40 % 39 % 28 % 27 % 28%

Stockholm 50 % 64 % 56 % 60 % 56 % 50 % 64 % 51 % 62%

Vienna 39 % 57 % 58 % 61 % 58 % 58 % 54 % 46 % 43%

BEST 2009


Mobile interviews and sampling Sampling procedures varies from country to country. In Norway, Denmark and Finland samples are drawn from

databases covering both mobile and fixed line telephones. In Sweden, Austria and Switzerland samples are drawn

from fixed line telephones. By mistake information was provided last year that the

Swedish sample covered both mobile and fixed lines. The Swedish sample has been drawn from a database covering fixed lines for all years from 2007. Wheter mobile sample was included before 2007 has not been determined.

In all instances it is estimated that approximatelly 85-95% of the adult population in all included countries can be reached by telephone.

The primary sampling unit varies across countries (see table on right hand side).

The secondary sampling unit for fixed line phone numbers are the person in the household who last had a birthday. For mobile telephone numbers the secondary sampling unit are the individuals uses the particular mobile phone.

There are no single, clear answer to what the best sampling method and procedure is. In case of the BEST survey there is little reason to believe that there should be a strong correlation between attitudes towards the public transport system and telephone usage, fixed line or mobile.

From Norway and other countries we know that there is a relatively strong correlation between age and mobile subscription. The younger people are the more likely they are to be using mobile telephones. In the BEST survey the completed data are weighted with respect to age, and hence adjusted for this possible skewness.

City % mobile interviews 2008

% mobile interviews 2009

Stockholm 2,5%* 2,3%*

Oslo 40% 39%

Helsinki 82% 96%

Copenhagen 25% 35%

Vienna 7% 9%

Geneva 0% 0%

* If mobile callback requested by respondent only

City Sample base and primary sampling unit

% mobile in sample 2009

Stockholm Fixed line sample, household primary sampling unit 0%

Oslo Fixed line and mobile sample, phone number primary sampling unit 40%

HelsinkiFixed line and mobile sample, phone number primary sampling unit, priority to mobile telephone numbers

89%

Copenhagen Fixed line and mobile sample, phone number primary sampling unit 21%

Vienna Fixed line sample, household primary sampling unit 0%

Geneva Fixed line sample, household primary sampling unit 0%

BEST 2009


How to read the graphs

Time series

4449 47

51

58 58

0

20

40

60

80

100

2001 2002 2003 2004 2005 2006

CITIZEN SATISFACTION

<TOTAL BASE: NNN>

The graphs show the proportion of the respondents who agrees (partially agrees or fully agrees) to the different statements in blue columns. The red columns shows the proportion who disagrees (hardly agrees or not agree at all) to the statements.

Respondents with a neutral position are not displayed in the graphs.

The graphs also include results from previous surveys, shown in the table to the right as the proportion of the respondents who agrees to the statement in question.

BEST 2006

10 Citizens Satisfaction Survey 2006

BEST Survey 2007Citizen satisfaction

80

79

76

73

67

66

58

-5

-3

-3

-6

-10

-10

-11

Vienna

Helsinki

Prague

Berlin

Stockholm

Oslo

Copenhagen

Partially/Fully agree Hardly/Don't agree at all<TOTAL BASE: NNN>

5852585658

4751585866

6764666567

..637373

..80.76

8078768179

7875757480

20032004200520062007

Development per index in the different cities are also shown as time lines.

All graphs are standard PowerPoint-graphs where different categories can be hidden and value labels displayed at ones own preference.

Results 2009Copenhagen

Copenhagen 2009

Quality dimensions

BEST 2009


Copenhagen Indices 2009

CITIZEN SATISFACTION

TRAFFIC SUPPLY

RELIABILITY

INFORMATION

STAFF BEHAVIOUR

SECURITY AND SAFETY

COMFORT

SOCIAL IMAGE

VALUE FOR MONEY

LOYALTY

-12

-22

-29

-25

-8

-12

-14

-9

-43

-23

56

54

43

46

68

68

58

73

28

47

Partially/Fully agree Hardly/Don't agree at all

2009 2008 2007 2006 2005

56 50 58 56 58

54 55 57 56 55

43 41 40 38 45

46 48 43 48 53

68 65 66 65 65

68 69 70 70 70

58 55 54 54 58

73 69 70 68 67

28 27 35 32 31

47 42 49 45 45

BEST 2009


TRAFFIC SUPPLY

PT is good for school_work trips

PT is good for leisure trips

PT is good for trips in the city centre

PT is good for trips outside the city centre

Nearest stop is close to where I live

Travel time on PT is reasonable

Waiting time is short at transfers

I am satisfied with the number of departures

-22

-26

-37

-6

-30

-8

-20

-25

-25

54

54

38

81

36

84

53

37

50


Copenhagen Traffic supply

2009 2008 2007 2006 2005

54 55 57 56 55

54 49 56 56 51

38 39 41 42 38

81 81 80 81 81

36 38 41 41 42

84 84 85 83 84

53 50 56 58 57

37 41 37 39 34

50 53 55 50 49

BEST 2009


Copenhagen Information

INFORMATION

It is easy to get the information needed when planning a trip

Information is good when traffic problems occure

Information is good in stops and terminals

-25

-10

-36

-28

46

71

28

39


2009 2008 2007 2006 2005

46 48 43 48 53

71 74 69 70 73

28 29 27 27 32

39 39 33 - -

BEST 2009


Copenhagen Staff behaviour

STAFF BEHAVIOUR

Staff answers my questions correctly

Staff behaves nicely and correctly

-8

-11

-5

68

60

75


2009 2008 2007 2006 2005

68 65 66 65 65

60 57 58 57 58

75 72 73 73 71

BEST 2009


Copenhagen Security and safety

SECURITY AND SAFETY

I feel secure at stations and bus stops

I feel secure on board busses and trains

I am not afraid of traffic accidents when using PT

-12

-20

-12

-5

68

52

68

85


2009 2008 2007 2006 2005

68 69 70 70 70

52 56 59 58 56

68 69 71 70 71

85 83 79 82 81

BEST 2009


Copenhagen Comfort

COMFORT

PT travel is comfortable

Transfers are easy

Busses and trains are modern

Busses and trains are clean

I normally get a seat when travel with PT

-14

-13

-13

-8

-23

-12

58

58

57

67

41

67


2009 2008 2007 2006 2005

58 55 54 54 58

58 55 54 53 57

57 57 53 58 57

67 62 63 59 68

41 38 38 38 43

67 65 64 64 66

BEST 2009


SOCIAL IMAGE

More people will travel with PT in the future

PT is good for the environment

PT is beneficial to society

-9

-20

-6

-2

73

49

82

87


Copenhagen Social Image

2009 2008 2007 2006 2005

73 69 70 68 67

49 43 46 42 42

82 77 76 77 75

87 85 86 83 82

BEST 2009


Copenhagen Value for money

VALUE FOR MONEY

PT gives good value for money

PT fares are reasonable

-43

-31

-55

28

35

22


2009 2008 2007 2006 2005

28 27 35 32 31

35 32 39 39 39

22 22 30 25 24

Impact on satisfaction

Indicators impact on citizen satisfaction

BEST 2009


How is the most important areas for improvements determined? Traffic supply

PT is good for school_work trips PT is good for leisure trips PT is good for trips in the city centre PT is good for trips outside the city centre Nearest stop is close to where I live Travel time on PT is reasonable Waiting time is short at transfers I am satisfied with the number of departures

Reliability Capability to run on schedule

Information It is easy to get the information needed when planning a trip Information is good when traffic problems occur Information is good in stops and terminals

Staff behaviour Staff answers my questions correctly Staff behaves nicely and correctly

Security and safety I feel secure at stations and bus stops I feel secure on board busses and trains I am not afraid of traffic accidents when using PT

Comfort PT travel is comfortable Transfers are easy Busses and trains are modern Busses and trains are clean I normally get a seat when travel with PT

Social image More people will travel with PT in the future PT is good for the environment PT is beneficial to society

Value for money PT gives good value for money PT fares are reasonable

Loyalty I gladly recommend PT travel

The highlighted indicators (indicators in bold) have been used to determine the impact they have on citizens over all satisfaction.

The selected indicators have been chosen as they are independent of each other and describes different phenomenon. I.e. ‘Travel time’ is not included as this element is a function of and covered through ‘Nearest stop is close to where I live’, ‘Number of departures’ and Waiting time is short at transfers’.

As such the indicators included are thought to be the ones who are possible to influence and describes the most concrete properties of the public transport system.

Price has not been included in this analysis, as the perception of price most often is a function of the percertion of other properties.

A stepwise regression method has been used in the analysis.

On the following slide the five indicators with strongest significant impact on satisfaction are listed in ranked order for all participating cities in 2009.

How is the most important areas for improvements determined?

Overall satisfaction

with PT

19

BEST 2009


Impact on satisfaction - Copenhagen

I am satisfied with the

number of departures

Public transport

mostly runs on schedule

Transfers are easy

The busses and trains are

modern

The staff behaves

nicely and correctly

0.23

0.23

0.18

0.17

0.11

2008


Public transport mostly runs on schedule

Transfers are easy

I feel secure at stations and bus stops

The busses and trains are modern

I normally get a seat when I travel with public

transport

It is easy to get the in-formation needed when

planning a trip

0.24

0.21

0.15

0.12

0.12

0.08

0.05

2009

When studying these results please keep in mind that the internal ranking of the different elements in each year is of prime interest.

Comparison of the estimated effects across years must be done cautiously and interpreted as indications of differences.


Public transport mostly runs on schedule

Transfers are easy

The staff behaves nicely and correctly

I normally get a seat when I travel with public transport

The busses and trains are clean

I feel secure on board busses and trains

I am not afraid of traffic acci-dents when using public

transport

The busses and trains are modern

Nearest stop is close to where I live

0.22

0.18

0.11

0.09

0.09

0.08

0.07

0.07

0.06

0.06

2007

Copenhagen 2009

Appendix

Copenhagen 2009

Citizen satisfaction in subgroups

BEST 2009


Copenhagen CITIZEN SATISFACTION - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +

DailyA few times per week

A few times per monthLess than monthly

Never

Københavns kommuneFredriksberg kommune

Københavns amtFredriksberg amt

Roskilde amt

Train Bus

Bus, Metro

56.0109799764501

54.17941163682957.7348512011473

58.236383183518152.626476106232851.3221236657233

69.169846397755273.1268673868076

67.737830652401762.273081379484961.1608285727483

39.184556890483626.6109365152636

64.217124963536771.0109051087065

55.224042435075650.1496281002727

42.7465510346896

71.613580130915551.1220514897462

55.8724958042519

-12.1256061924738

-14.9544203842228-9.46312765990614

-7.81309098071866-13.6840362496998-14.2695832131857

-9.04359560740992-4.72469383064649

-8.19581381114529-5.78743816163589

-11.4448196196908-20.445036265703

-25.7522200371394

-8.7771820301729-2.22160957566568

-11.3199164201536-18.1465286431293-16.3470490102969

-21.9236430830906-10.1697900838929

-11.6685759798914

Hardly/Don't agree at all

Partially/Fully agree

Copenhagen 2009

Traffic supply in subgroups

BEST 2009


Copenhagen Traffic supply - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

54.1877107132652

51.010687084819157.1940719250156

58.485479533776849.1340602235752

53.605053980002761.6738527171044

69.7804438010123

64.71923680744760.4578635007972

52.761858695505242.0606368701949

40.583060947517

60.997483682732665.2205250771323

53.495161166594445.0525018068506

50.4014032267783

59.005015401627153.4630483217723

56.1686516943837

-22.1556202913264

-24.4160465673035-20.016618926252

-17.4871826632759-25.1525528441715-23.2092888273989

-17.8705405321716-13.2923624332668

-14.4683475811768-16.8070460623381

-23.0366042266828-31.1432020962464

-36.6315687536895

-17.5326713229461-13.2910389840497

-21.1249832945083-31.1374920353414

-24.801257717218

-16.6548850801675-23.9100044199493

-17.5586828999942



BEST 2009


Copenhagen Good for work/school trips - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

53.502785963665

51.080328890165855.8255733523219

62.259666116843346.9361754657697

54.446826890247158.8062518836549

68.2137146185591

76.799829291713260.9180961285079

50.184192680157832.792520195136134.6036153515117

60.948055713680464.7134765058329

55.92953674611543.046497642717342.5595416143205

63.761483326042351.20722626289851.5164277916681

-26.1623471427946

-27.0645303311425-25.2972834208909

-21.0043806542759-32.0868318375668

-25.9938671095833-18.5481184600824

-6.75647457701628

-5.54365000736688-20.4718103161191

-28.9075588088541-46.2387251767657

-30.8502931336867

-20.8653620356566-15.3322052446388

-22.2465109035337-39.2056834395944

-31.8109757313498

-14.3873876905475-30.0313250503913

-25.3026728175511



BEST 2009


Copenhagen PT is good for leisure trips - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

38.4054259437963

30.199446098884746.0440201097228

54.110705950503432.786614260000832.6536227628625

46.254806780012961.8490687096205

56.91642644119149.8275686845761

33.242130832558717.9048887849165

27.6333912402724

49.186829320801952.9355764366019

33.270880719905730.1914067076799

34.3481303857586

21.923643083090642.345886492261842.9792159346752

-36.9901261102479

-44.4302317720898-30.0644513247238

-18.8517714894173-40.4381799003994

-44.0184302093397-33.3454702332394

-17.7666452088525

-20.1489024348328-22.5123200809847

-43.8641785910788-55.2350903326906

-58.9292714221759

-26.0105914594227-30.4079914416032

-38.5939357049987-46.0245460323064-46.0472940717893

-35.8529863133828-36.4418582774892

-26.3616878460015



BEST 2009


Copenhagen PT is good for trips in the city centre - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

81.0750146151032

80.856655755620681.2847619423296

76.788231591142680.780992257537783.4445291619605

79.62214471760182.875399796777

84.362425440041181.801731642312183.674225472274

74.613503032355379.5586665589345

80.910474540008384.4974382228812

82.448799282992475.3391941284742

85.2854557999095

93.072128785743474.7265664340696

86.1227408255991

-6.0797391813592

-6.75809512954449-5.4281359105908

-6.56443895301141-7.64847931455805

-4.20643728826753-5.22783523111636-6.56610087040333

-4.51036215708518-6.65764510906991-4.69509339684747

-7.39986562892328-10.9927238242661

-8.29342553447379-6.20508893308521-4.55438378986185

-7.51055915163057-2.68837947426275

-6.92787121425663-7.59600028774909

-1.65282737825866



BEST 2009


Copenhagen PT is good for trips outside the city centre - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

35.8022684147642

30.855907736240940.6179681303949

38.283710632021528.3173155996384

36.767827551066946.9220249698164

59.4154295594109

38.671917451276846.4617454387399

34.558968955047224.2346388117706

31.5689944577765

39.785239635056337.2445126268586

33.860234144702329.7585292096909

41.1531662530139

57.219142472360529.8235277872392

27.0269641518006

-30.155406954271

-32.7133213417635-27.665061346855

-25.1311483525582-34.7663128936995-32.3778487265374

-17.6971549787871-20.7217949482303

-29.933263275695-18.4972213310704

-30.5011004416006-37.9012549210975

-51.8552067279416

-27.6714391599708-13.4525214381245

-34.7557366956683-36.8077210473263

-19.9612512204498

-6.92787121425663-34.0124030722306

-24.1748181315584



BEST 2009


Copenhagen Nearest stop is close to where I live - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

83.6544048246038

81.318754516059585.8358383790062

83.263467428970582.859587989624884.9425050220563

82.946846611686184.3782417338933

89.904963949925985.9500468607267

84.484158268086377.1087778899464

72.6877655339245

88.051811691838694.5038920572679

86.990622817190872.3947869032651

78.2523055583325

71.651163519057985.769574093938786.7731141114195

-7.86314798046439

-9.77438165281622-6.07810796487635

-8.02719928625046-7.04717088437215-7.64103398847196

-10.0559447466261-9.59100019135672

-3.92095622984829-7.13247942675688-9.1752814133211

-8.54843863766782-18.0456703155105

-4.93117232539664-2.94166900296726

-6.89745159006101-13.4053198185629

-10.3062831150655

-28.3488364809421-9.3482322689175-4.79440187638511



BEST 2009


Copenhagen Travel time on PT is reasonable - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

53.0878795984469

48.339135311595557.53871939052

56.055987625251644.0334307277793

51.727036360621970.9393378384566

82.3519907134763

65.891838657727661.9522590283243

51.801243989644639.8030316732096

19.711107021717

61.280480920404571.4472866751304

53.665418282603242.669032990667642.2880948215535

86.609351999749453.7983774935643

62.4589799354023

-20.1534512918144

-22.4787248585303-17.9740498557649

-19.6069246284141-24.3401649357713

-19.9724445324117-15.6920739485684

0

-9.19447314386718-14.778331222963

-19.7098089469692-31.5305523308265

-45.0562632479331

-15.8642623469074-11.7761347806457

-13.7136160128363-33.5087521400944

-28.5584637108867

-13.3906480002506-21.2598742003407

-15.0540081354845



BEST 2009


Copenhagen I am satisfied with the number of departures - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

49.5057643158289

47.83324959958151.0607883495633

52.917742351337844.970511032480945.6970520771387

63.137462177536966.9933062773415

59.011463507461556.6847709935968

47.205048040471538.0541150867544

30.8714380478694

59.921333368444964.8882680486365

46.125735837834140.161707193781942.5822256631199

35.333082777412451.7745314526841

48.0426943337589

-25.1423351393467

-24.5333238864485-25.7085646175518

-16.9951481180122-25.5898780108885

-30.3111168857993-19.5463311583501

-23.4727243978285

-18.451311971515-23.113004987943

-27.2100948270829-29.2680850288878

-37.9764097629303

-17.3590416805749-12.8108756805983

-25.495149684262-35.328395369039-31.2943436855279

-6.92787121425663-26.706242157871

-26.8113474692472



BEST 2009


Copenhagen Waiting time is short at transfers - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

37.1910372714731

36.513271414742137.8330659128345

43.516007192437931.7324412932804

38.09670738779641.8602714995575

48.6020317200906

44.976572548386739.4181758583955

36.960808571875330.6165470580797

19.2591781476467

46.499910983873649.6395774825814

34.040950031512626.7962959253703

34.7290951048452

42.799649221710735.1329329884794

41.2828539176521

-25.1766729829355

-28.0414693616199-22.4629314916557

-23.9074894440593-29.6536236905936

-21.1501364655754-23.6446493203748-21.4219719199198

-24.6885887438642-21.5149413478893-20.1556255406414

-33.0175575145594-42.1627379151071

-19.9884726802881-13.8855471445091

-23.2598381191166-37.0508667193069

-28.4424697320134

-20.3185192145072-27.2718887194553

-17.8551318693342



Copenhagen 2009

Reliability in subgroups

BEST 2009


Copenhagen Reliability - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

43.3779767205961

42.749161521057543.9700512347036

32.612493761726540.985198002276842.5304025827344

53.531009359848669.5201765770688

53.217303334530150.2430752828176

42.805728412779833.1047069109174

14.9477327513561

51.634247358303944.633690089137143.3192244565396

39.685481458725830.5886359092272

42.26095399166951.2609248912837

47.6051896871735

-28.9712831438575

-30.4869264447234-27.5441965028549

-37.7897434921255-30.7450100058723

-27.3433708983988-22.0750473177941-20.6485450322757

-27.1595858230993-21.9994485884422

-28.4001982869373-33.8734701742136

-54.8554206796211

-19.1749036022612-19.9689264657841

-30.8803716737736-36.8737722014277-37.0695822503249

-6.92787121425663-22.5221764286506

-18.1399894979282



Copenhagen 2009

Information in subgroups

BEST 2009


Copenhagen Information - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

45.9251517548039

45.738966018451546.1019425563591

53.117536659253847.3214183111937

39.976983631417648.337938197537848.9267155683424

47.51391201366143.1766479193269

48.557292676913746.1419867434967

37.726886663691

48.080542425934349.7753534708918

45.73698903675743.209458083936844.2063986088061

28.721016421852750.109261359238

45.4115145937892

-24.5714158944515

-23.5928411027744-25.5006117887876

-19.364704434809-21.5165109689497

-29.9309925072512-24.0410901848528

-29.8058747797856

-26.3268181239634-28.4042234041746

-21.4405419510626-21.0468106360615

-30.2898020665496

-24.1406650495343-20.2418617098612

-23.5807029956855-23.8877503636476

-31.0671627893788

-34.9342812699009-23.9830685540105-24.8532956012689



BEST 2009


Copenhagen It is easy to get the information needed when planning a trip - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

70.8956664419586

72.051325502133169.7910423675708

77.550574500503574.3906240162423

65.776658372548569.8042435648909

60.6476483094177

73.577062034575368.9457481602617

73.647398860057170.6196124665761

56.0300256921308

73.669608641497976.3023803655664

69.259720608326266.7230277234323

73.3348125496714

57.776629396473473.2146591905948

68.6399283583663

-9.98035094099875

-8.89536484250141-11.0174230378459

-5.39235119390002-8.14146575661546

-12.2556403258759-12.8412905319714

-15.4328356789202

-8.7010406434095-10.8274325429272-9.79174380338873

-9.0393680188813-16.6708674959598

-11.578287437103-5.70531154531751

-8.84842797213032-9.54457450624712

-11.8829751612682

-42.2233706035266-5.02033453130809-6.33528021229102



BEST 2009


Copenhagen Information is good when traffic problems occure - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

27.9006709009157

27.705114657378128.088903010239

33.850299644035627.388925074913

23.318030505425732.5351778170941

35.4775717287209

28.37239704830825.0201899171818

28.29417292855330.9438165404308

24.7610065991503

30.242297931157929.8072972670141

28.381392229545225.9733367431697

23.4620985557713

21.458548654827929.091187020000230.1559796665779

-35.6191649209651

-34.9706813253651-36.2433609724599

-27.3513221829281-32.9890729913223

-42.244286885115-33.7754188025978

-40.4792484595748

-38.0535328975963-44.1213741893073

-29.7119304510568-29.4893988641825

-39.7701440646355

-34.3343173282662-30.8259502939783

-35.0240766325177-35.5290392266325

-42.3967288686917

-34.1930533370917-38.1933713384901-35.7813902890381



BEST 2009


Copenhagen Information is good in stops and terminals - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

38.6043708066477

37.019252233101240.0794773946833

47.951735833222239.8036176088361

29.830509151853142.744230806866

51.0827627734785

40.769532381248535.785227531848

43.610269007674835.5107999712074

30.2534175739005

40.43986038617542.6409661436197

39.047878645492436.4529862320446

34.9874293227502

6.9278712142566348.4859056203812

37.2410314855934

-28.3385858926131

-27.1486621998922-29.4459253104241

-25.3504399275988-23.6215978860124

-35.9810832509448-25.534800651095

-32.8506434131002

-32.1060079589126-30.1330422131056

-24.8523853812421-25.2923088848981

-36.0217208207456

-26.4618896697475-24.5003101523192

-27.1981483531943-26.8864418045567

-39.3809072693484

-28.3864198690845-28.3392568961876

-32.5748495149765



Copenhagen 2009

Staff behaviour in subgroups

BEST 2009


Copenhagen Staff behaviour - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

67.6914408862362

68.881513341293266.5938592111831

66.247692848715465.215872441227164.7506128472637

76.850686839502885.7034373709601

67.489440144693369.3847101509782

72.906236536511964.3609324474028

43.6222181110906

65.800541390083862.6014559694165

67.952558435356267.913939373107

73.1123934166495

83.145416392621170.3189769858006

58.2969141533123

-8.04819116340994

-6.72141738606221-9.27184992365582

-11.7149391036912-8.36079919689938-7.43801034842085-5.13839483735565

-7.24970037566346

-10.411862268474-8.73653275631829

-3.86580478676069-9.24187273684981

-11.2424312121561

-9.45275260274305-7.74347980176506-8.74523289774671

-6.9423331927546-4.9369808933565

-6.92787121425663-8.97012588577066

-11.0268010685258



BEST 2009


Copenhagen Staff answers my questions correctly - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

60.0587537978633

60.579580551436859.5839579656612

64.556817915465356.601957961655155.3852424193231

69.202100231814881.1769445367656

62.907866252115962.267297624726362.7199021468866

56.293338380386334.9824646759512

58.067418656462350.8772415922355

59.587530749953161.0960442366783

68.1121486848703

79.681480785492863.0578012721868

47.090387663854

-11.1241181755499

-8.45794752990978-13.5546513649515

-13.6786908959407-11.496599860047

-10.5646606958438-8.02733350371936

-12.4776666565953

-15.384422198894-11.6775008632097

-6.28024490014169-11.6000498167665

-13.0407569583815

-12.2771069838928-12.6019985077492-12.5708772010709

-8.5934657017168-8.10757914171547

-6.92787121425663-12.3005648414645

-16.1582204338753



BEST 2009


Copenhagen Staff behaves nicely and correctly - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

75.0424790889262

76.782730681456773.4194110441595

67.919425093956873.45890076240773.8238322480861

83.943708589995490.2299302051545

71.961454832486476.4804857005505

82.547044671433671.8599198948461

52.033234327666

73.362571928087773.833083382470475.9397491444819

74.495528599141377.861782345371

86.609351999749477.2889131374076

69.5034406427705

-5.08576695904675

-5.06870561019118-5.101679445636

-9.77341928563802-5.36001555350453-4.40889528990805-2.45929792084042-2.02173409473165

-5.5582111943756-5.8045052100744

-1.5806693301756-7.04990073450993

-9.49171608726972

-6.69088591368343-3.08908931303644

-5.09238776858454-5.34842837106313

-1.92544745330792

-6.92787121425663-5.7732679947697

-5.89538170317636



Copenhagen 2009

Security and safety in subgroups

BEST 2009


Copenhagen Security and safety - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

68.3833679416448

73.838139818420363.2892316186821

70.637974332935866.496998478800267.489681699147668.974784690682

81.7500243353739

75.497859106328171.501795664440871.9619481375223

58.587961668740548.3558710748915

73.642373283724875.0982291953622

69.350763184567865.3154879491298

56.0766472385527

78.407299529163772.6904361875567

70.1313590258796

-12.392453711279

-8.25746981818712-16.2540582147313

-11.9152747971544-11.8820650078266-12.9009320131641-14.2498923586961

-9.63471251811633

-7.62430180629895-10.75306705139

-9.30387068727853-19.0900860488571

-26.5252849258515

-9.82207114719267-4.67705241180805

-11.8419796993068-16.9310558431628-15.6786958875185

0-10.5063605306331-9.49273469683295



BEST 2009


Copenhagen I feel secure at stations and bus stops - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

51.9152203028924

59.501552739095544.852347627103

53.574830728638650.127851261917550.46284033088152.6871260969296

69.2634729800295

61.895267439673654.716557888430455.6363163316444

40.212337266428629.162115134197

57.522750188570661.7501237114575

52.730819008398852.2202887990725

32.6870225755061

64.147013686617257.6917178499483

48.1515434405393

-19.7946454247891

-13.1318500423474-25.9977054471063

-19.6681693698495-18.14104342901

-20.5748848780142-25.3887307801583

-13.9223877405853

-10.9182918168048-19.2322489124492

-16.3937104813686-27.8455317762048

-41.9875164482311

-16.3140213979133-8.22885008067314

-19.7196103593449-23.7906991723294

-26.3212048476068

0-16.7081522459462-14.0810341840337



BEST 2009


Copenhagen I feel secure on board busses and trains - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

67.7027216849463

74.152880943397161.6613277625291

71.139905335492866.648529898333165.416319362853268.0260287706643

81.046620539626

77.569519617593270.340793219313171.9159779947948

56.742725487787340.182577613203

74.000275609505576.3872451158774

69.667951149493464.6897946120898

49.5037144427388

71.074884900873871.51417672412970.8043165132752

-11.9201412827947

-7.50972322433308-16.051058332447

-11.142570309377-11.5593397490856

-13.1861225914688-10.9897563366251-11.0249670161445

-7.29322032341363-9.6146883192716

-9.15266208758797-19.2131177219855

-24.2225391664858

-8.75891216297007-3.06566541290428

-11.2014995165696-16.1335886927957

-18.0083353863842

0-11.36253703473

-9.84080723866761



BEST 2009


Copenhagen I am not afraid of traffic accidents when using PT - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

85.4878603767341

87.79745917938483.3306163151584

87.199186934675882.7993029324293

86.392211750602386.1693321784295

94.687534620459

87.028790261717889.379382071125488.2848300503406

78.925087914321974.6119147275054

89.281601800940887.1474697452019

85.705635242023978.9262825712474

86.0565473370351

10089.087961519869591.4382171238244

-5.48201742994733

-4.1526260651395-6.72371430992119

-4.93508471223661-5.91481263378976-5.02556973971151-6.39858913867334

-4.0434681894633

-4.66139327867846-3.44392728480645-2.38639746413528

-10.1588297122293-14.0762507861465

-4.44118846683717-2.74895390349938

-4.58169385664737-10.9175231950259

-2.69865635719294

0-3.35230555002424-4.5563626677976



Copenhagen 2009

Comfort in subgroups

BEST 2009


Copenhagen Comfort - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

57.9409000705366

56.359336278113859.4205568314955

55.690157887288252.9554422891515

58.279217495881166.5892295774705

79.2960039411203

62.30516449402558.724392202323458.4331621906997

54.669732398030146.2555858141242

58.116055424209758.625772233217260.8286350108625

55.68629770389653.2357886127141

51.872592314197160.4075727821086

56.3644521219236

-13.6788809930563

-14.3779857099805-13.0248226326089

-13.2499025463743-15.7247056474394-13.0914041646636

-11.209485906805-8.49177749315999

-14.2887573953054-10.2991545709578

-13.7628619989748-15.4408078283259

-20.9614892635213

-15.460532608009-12.134829664262

-11.7159761929084-15.3904775028724-12.6809002330427

-19.4857339722509-14.9900896185153-14.1845508545362



BEST 2009


Copenhagen PT travel is comfortable - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

57.7200972249832

53.977698721400161.2125112209048

57.306870087488950.5586776239591

59.514817022626565.4580839596989

84.4535729355407

61.706181621980258.233686733075859.075975150776

54.43914894283644.8555850626307

54.333854279714159.779272216397459.225591284767358.270738153387959.7740014728281

55.614018603777155.2747825590694

50.0625806501664

-13.0604474146681

-13.4189255600898-12.7259148706045

-7.88070848578997-16.4409652995054

-13.29227514148-9.43008648588512-6.83830160424268

-11.7854468222124-10.4327004828434

-12.1417337107648-14.9942758978094

-29.9567577730253

-16.2702179383918-7.23176417278272

-12.1677783108151-14.7744015887424

-7.80056344051362

-21.9236430830906-14.809716131448-12.8859247842649



BEST 2009


Copenhagen Transfers are easy - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

56.9331403238203

53.566955738447460.1350495860002

58.68586992775654.495578552641554.4688335540475

64.377478570499668.9888975420934

65.693566875993958.711016876054458.0633510862875

49.718853259654935.8718531711733

64.49603107919959.641520545960561.7640657157736

44.738041071543545.1411744185189

49.727520435967359.8858952156139

68.5419742902139

-12.5955235886384

-14.5812561269739-10.7066980517567

-7.96554072899449-14.5864416584248-13.5840685844459-12.2851494015215

-2.7261792556798

-10.7750391249547-7.24452726787651

-13.4373859136941-16.2592747259988

-27.9260747507965

-11.9616964252655-10.6469451536972-9.93867348228883

-16.8024788274425-15.2108383170276

-28.3864198690845-13.6785552957903

-8.51743336583045



BEST 2009


Copenhagen Busses and trains are modern - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

66.5567890621887

66.605547281024966.5110365618802

65.48478109556960.6528326007737

68.908349111892574.9711581484782

80.2309584453943

71.208674644273668.2862964226627

64.00296434272363.3158824339133

66.2522354530711

69.643308602428466.051339781438465.366960023704466.8692995254895

62.2904153240592

57.219142472360572.1253456009729

66.2682537671225

-7.9953921525537

-9.458654255856-6.6223333856393

-9.5587316379575-9.12244400366392-6.97354354238313-5.83383384997401

-7.28290801854833

-6.26468243397105-5.89436651452629

-7.64716820886974-12.8546119893668

-5.26653078505179

-8.59992147125579-4.22592107580735

-6.41773980115015-11.040188202764-7.45483809208583

0-11.0497665400897

-5.05028432820189



BEST 2009


Copenhagen Busses and trains are clean - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

40.9857832770411

39.178110935849542.6609989020907

29.829003026648935.3069354431312

43.208423130407849.4175801976444

77.6106477985357

43.470157461927839.822126962910839.383941020676739.6820921330166

53.0362447710585

41.546553904298545.55582358842446.6828666287051

36.060520382197530.3432076362162

37.458110181966243.5333187486943

38.022011838604

-22.5614667449917

-22.6226451392678-22.5047711814918

-29.0443254677981-23.0803792933816-21.4068228160384-20.7932980701444

-14.1740814919395

-27.2696945860345-17.6588222732791

-25.97576661925-21.0551918000291

-15.722417726709

-25.4228236778444-22.1226671567839-19.6479313756289

-21.4308826246322-25.6912178196103

-33.727958908829-21.2977468139481

-28.1580601032839



BEST 2009


Copenhagen I normally get a seat when travel with PT - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

67.4704043526175

68.417556530367566.5909332814977

67.144265298977863.566499188829465.2560089420772

78.580425855702184.9980360757773

69.447241865949868.7500841802194

71.62731762920966.0010533930286

30.6809547053407

60.687778711668462.0647029940372

71.100622309384172.6095847488374

67.685792288585

59.344169876914471.2688076878805

58.9274400635116

-12.2050611459409

-11.8692212360392-12.5169027826116

-11.8002064113313-15.4350564772147

-10.210413006944-7.82932689325489

-11.1170196694564

-15.3489240093542-10.1458754069371-9.62782493781945

-12.1226578284422-25.9564917648361

-14.9837580653926-16.511815852673

-10.3892008035153-12.9119735149576

-7.73475187734368

-13.3906480002506-14.0527693973613

-16.3110516910999



Copenhagen 2009

Social image in subgroups

BEST 2009


Copenhagen Social image - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

72.6342601845732

74.921269032843770.4537991764456

68.609562346550569.6256171709077

75.212613908980579.2132844488014

73.111605036658

74.604315030347576.091019745595375.3428056584366

63.446506321749775.8975392047118

74.639788430495480.7244680823823

71.313247880099372.1036571312678

68.9009227520353

84.991948107523768.9061215408963

72.5234513093906

-9.33335444596309

-8.44360077971068-10.1816560070035

-10.851474970937-10.7596519568526-8.24352056037152-6.17883939686049

-9.32719390955731

-7.44729552283242-8.45633142506623-6.75261743474145

-14.1950371540147-12.2280349427808

-9.28233096177272-6.78215768166117

-10.2937074972438-7.34805393549967

-11.2219523605488

-4.81480647304587-11.5678231002194

-8.76722614136205



BEST 2009


Copenhagen More people will travel with PT in the future - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

48.5076792854418

55.90713552766641.3954436264543

43.728828148083145.549928279673847.732255334293

63.220421586196552.6531359602754

52.148333735512956.1250417207006

48.941720872116435.1398355920906

54.386686283454

51.246604688421160.7625916548133

52.606571850649644.639994337586

31.838669349375

82.85754380337647.470873301960148.0361136352507

-20.0703866336594

-18.0336740880319-22.0280412396096

-17.8630219976214-24.1163120604743

-19.9328901274637-11.1012535804862

-16.5529177629213

-15.4207542504417-15.0421998092423

-16.7994898185333-31.1013108198178-31.2478718141459

-17.2919375629349-13.937630461171

-22.5227438695631-16.6231789904219

-28.5163889790795

-8.8689306763963-23.1125949214335

-16.6484837932104



BEST 2009


Copenhagen PT is good for the environment - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

81.7739433492346

82.095903196773481.4631954023911

77.962983347223680.3116260508353

85.811487370754381.8677450649398

75.2161572992174

81.158091964005482.1133713473311

87.091740505040973.7579010635068

93.1219718804557

82.892792201492785.406950475184

78.286481820253784.5296139860464

82.2836175402176

78.113940305051875.5606539652496

79.7323036014757

-6.3742957537507

-5.58747791593053-7.13371351814388

-12.9106397840874-6.03403392072413-4.18024067124674-5.31756808374838

-10.3433957773687

-6.38205695700103-8.9395751127594

-2.31348710020122-9.35972138503784

0

-8.25265264596527-4.96932938176305

-6.50372518225707-5.08398913499681

-4.4554246109093

0-11.1390911706285

-8.18216837560424



BEST 2009


Copenhagen PT is beneficial to society - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

87.2437379637186

86.615608474701887.8307400533179

84.314675854771682.8761149876279

91.353261824326191.710778785287590.3423270991329

90.191995165809289.852971522700389.6987385395617

80.746368467632279.3573901750675

89.753524113127895.2140019982427

82.771168877300386.9088556654665

90.5748144686843

93.537223214006183.5479038696244

88.8301297384802

-1.74166760003353

-1.7829537299457-1.70308472030304

-1.67689613490174-2.2067912103276

-0.936644132103346-2.37496106588722-1.84165735061587

-0.690744183136686-1.47457885221648-1.25821147096793-2.5465496225075

-6.22532066671934

-2.33617281069006-1.72033258885312-2.06210560564288-0.433476311298288-1.63871122663214

-6.46277678599393-0.660814806026154-1.84160371966972



Copenhagen 2009

Value for money in subgroups

BEST 2009


Copenhagen Value for money - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

28.449226300385

28.202459471482128.6797896166532

22.717247098530320.6952704231023

25.707270352022846.4501877177517

78.6107302905013

37.634027825947332.1466785085994

28.737636124651217.3916286441604

21.4428236169839

32.513187039024533.6120875165606

27.006459571686726.6718722101933

23.6968197156524

42.799649221710737.3953264192778

30.5554610211289

-43.1577077800303

-43.5165032258928-42.8224720101827

-53.6850712632224-48.6311533196894

-43.086352972095-28.1508439733625

-10.5922196994738

-37.662016839651-38.813562215606

-40.1038427612213-54.0369611032379

-53.691661411326

-44.3721423690825-31.0090097334222

-43.1969554688789-46.181997872517

-40.5763357900408

-42.7933853236869-36.2995613511964

-41.6258059787062



BEST 2009


Copenhagen PT gives good value for money - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

34.9616864048312

35.322847540042834.6241861960702

30.111639232057127.8947383421388

32.319851857710850.3073317503674

84.4618034550346

43.574340395945439.7423228265958

34.644666221788424.704978434202223.6073212711473

40.221566846826643.5727900321187

31.455591224107534.6961041489868

28.9242371173419

42.799649221710742.7090990247967

37.8122705598274

-31.4163594016228

-32.5924082510529-30.3173576168292

-38.071800355385-36.8176656269117

-30.8503255124444-19.4506886064572

-4.21925148982694

-23.7750210414608-25.5593586140333

-28.8564813055126-44.5033588318978

-46.1180377724603

-31.1711917429727-17.1814995098473

-33.0506041033597-34.1887788209115

-29.3424692289833

-28.3864198690845-26.9174198910087-26.0793793419689



BEST 2009


Copenhagen PT fares are reasonable - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

21.9542276280282

21.099987515183322.7522479860572

15.322854965003613.4958025040659

19.094688846334842.6334218477574

72.9290029307973

31.721711513526924.551034190603

22.848488021133210.0662306616906

19.3419578282571

24.804807231222423.296458754318722.6105978140866

18.612516715618518.5270490244582

42.799649221710732.0994887982569

23.4755017442417

-54.8675748512113

-54.4131113123715-55.2921289672292

-69.2983421710597-60.444641012467-55.3223804317456

-36.7599225525549-16.7807370570694

-51.4835642448877-52.0677658171788-51.3171557623807

-63.5862692655849-61.0426357905221

-57.5730929951924-45.329230817197

-53.2218235625415-58.227713474767

-51.6863179539621

-57.2003507782893-45.6500363148779

-56.7933623135188



Copenhagen 2009

Loyalty in subgroups

BEST 2009


Copenhagen Loyalty - Subgroups

Total

ManWoman

16 - 2425 - 4445 - 6465 - 79

80 +



Never



Roskilde amt

Train Bus

Bus, Metro

47.1381372912862

47.08929061137347.1839784551352

51.590170053473239.1456193582389

46.052120309427257.3163842490852

81.0078160495973

65.005976548463859.1565102406723

47.436923249478522.993982632076822.651897403553

55.754386260893159.3028787104875

44.824102849172138.9333660978019

41.7655148905549

57.219142472360545.9370494281675

53.3729881501294

-22.9752484136015

-24.5623375501255-21.4858122169176

-9.49765242285024-28.3022799416359

-23.948749228726-21.0059207361151

-12.8524079420947

-8.49227204173073-12.0358302704938

-20.5353003111283-43.6931381822349

-55.754406251095

-17.8825320705457-14.6300332593803

-20.2209873281316-33.7973851948065

-27.8814720830207

-13.3906480002506-22.0326301496423

-13.5546285022323



Copenhagen 2009

Background information

BEST 2009


Public transport travel frequency – Copenhagen 2009

Total

Man

Woman

16 - 24

25 - 44

45 - 64

65 - 79

80 +

Working, fulltime

Working part time

Student

Retired

Others

22

20

22

43

18

17

14

25

17

17

39

19

21

24

22

28

34

21

21

33

46

21

23

34

33

29

24

27

25

15

27

29

25

21

28

24

19

26

16

24

24

23

6

29

27

23

3

29

28

7

16

24

6

7

3

1

5

6

5

5

5

9

1

5

11

DailyA few times per weekA few times per monthLess than monthlyNever

BEST 2009


Life situation – Copenhagen 2009

Total

Man

Woman

16 - 24

25 - 44

45 - 64

65 - 79

80 +

Daily

A few times per week

A few times per month

Less than monthly

Never

56

66

49

21

79

73

9

0

48

47

62

71

57

8

1

10

1

5

10

4

0

5

5

5

7

10

12

13

13

74

9

1

0

0

24

17

10

2

20

16

23

0

12

86

96

18

26

20

14

21

4

3

5

4

6

4

2

4

4

5

3

4

9

Working, fulltimeWorking part timeStudentRetiredOthers

For more information and other reports see our web site http://best2005.net or https://report.scandinfo.se/best/

http://best2005.net/

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