benchmarking (bencheit) how high do jump ? no bm “higher education it benchmarking 2013” teemu...
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BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 1
How high do jump ?
no BM
“Higher education IT benchmarking 2013”
Teemu Seesto
FUCIO, Network of Finnish Universities’ CIOs
4.12.2013
1
BM
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 2
• BM is for higher education organisations only.• Those who give their numbers will also see
the BM2013 -analysis.• Free of charge.• Emphasis on costs and volumes.
4.12.2013
BM2013 – Principles
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 3
BM2013 – Analysis: “What you give is what you get”
4.12.2013
Data from BM2012 Analysis
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 4
BM2013 – Analysis: “What you give is what you get”
4.12.2013
Data from BM2012 Analysis
Your organisation, last year, average of HEI group and all
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 5
BM2013 – Analysis: “What you give is what you get”
You can select:- Account groups- Organisational levels
You can select 5 universities for comparison
4.12.2013
Data from BM2012 Analysis
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 6
BM2013 – Survey / Dimensions
Other or unspecified
Outsourcing
FacilitiesStaff
Softw
areH
ardware
Background info
Account groups
InfrastructureWorkstations- Workstations- PrintingIT Service DeskData networks: LAN & WANVoice services- Telephony- Phone callsBusiness applications- Finance- Human resources- Facilities - Communications- Student administration systems- Research administration- Library- Teaching- Other- UnspecifiedIT managementAudio visual servicesOther or unspecified
Services / Sub Services
IT Center
Other centralised
Distributed
Organisa
tional
level
Volu
mes CostAndFTE
4.12.2013
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 7
InfrastructureWorkstations- Workstations- PrintingIT Service DeskData networks: LAN & WANVoice services- Telephony- Phone callsBusiness applications- Finance- Human resources- Facilities - Communications- Student administration systems- Research administration- Library- Teaching- Other- UnspecifiedIT managementAudio visual servicesOther or unspecified
BM2013 – Survey / Excel sheet “Background info”
Background info
Account groups Services / Sub ServicesOrga
nisational
level
Volu
mes CostAndFTE
• Contact information• Basic questions
about institutions size and volume
• Doctoral studies• Staff and student
FTEs* …
4.12.2013
*Full Time Equivalent
IT Center
Other centralised
Distributed
Other or unspecified
Outsourcing
FacilitiesStaff
Softw
areH
ardware
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 8
InfrastructureWorkstations- Workstations- PrintingIT Service DeskData networks: LAN & WANVoice services- Telephony- Phone callsBusiness applications- Finance- Human resources- Facilities - Communications- Student administration systems- Research administration- Library- Teaching- Other- UnspecifiedIT managementAudio visual servicesOther or unspecified
BM2013 – Survey / Excel sheet “Volumes”
Other or unspecified
Outsourcing
FacilitiesStaff
Softw
areH
ardware
Background info
Account groups Services / Sub ServicesOrga
nisational
level
Volu
mes CostAndFTE
• Technical data• E.g. number of
workstations, printers, servers
• Also in organisational dimensions.
4.12.2013
IT Center
Other centralised
Distributed
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 9
BM2013 – Survey / Excel sheet “Cost and FTE”
Other or unspecified
Outsourcing
FacilitiesStaff
Softw
areH
ardware
Background info
Account groups
InfrastructureWorkstations- Workstations- PrintingIT Service DeskData networks: LAN & WANVoice services- Telephony- Phone callsBusiness applications- Finance- Human resources- Facilities - Communications- Student administration systems- Research administration- Library- Teaching- Other- UnspecifiedIT managementAudio visual servicesOther or unspecified
Services / Sub ServicesOrga
nisational
level
Volu
mes CostAndFTE
4.12.2013
• Financial data in euros.
• Workload in FTEs• Whole university IT
costs.• In all three
dimensions.
IT Center
Other centralised
Distributed
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 104.12.2013
BM2013 – Survey / Excel sheet “Cost and FTE”
Cost accounts Allocated work load
Organisationlevels
Services andSubServices
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 11
2013 2014
BM2013 – Survey / Timetable
BM2013registration
RevisionBM2013
Excelpreparation
Changes
4.12.2013
Volume data
collection
Preparation Data collection Evaluation
Financial data collection
11 12 1 2 3 4 5 6
Analysis
15.4. Data
Consolidation
2.5. Preminary Analysis
Peer-to-peer evaluation
2.6. Final
Analysis
11.-13.6EUNISCongress
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 12
BM2013 – “What you give is what you get”
4.12.2013
Data from BM2012 Analysis
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 13
BM2013 – “What you give is what you get”
4.12.2013
Data from BM2012 Analysis
BENCHMARKING (BENCHEIT)
BencheIT Workshop, 4th December 2013 / AMUE, Paris / Seesto 144.12.2013
BM2013 – Know your numbers!
Thank you!