belgian police web platform
DESCRIPTION
An open government platform for the Belgian Local Police. More information at http://www.openpolice.be.TRANSCRIPT
Belgian Police Web Platform
An open government platform for the Belgian Local Police
http://www.openpolice.be
Open Everything
Open Development - Open Source - Open Data
Why Open Matters
We strongly believe that an open development model is the only way to foster badly-needed government standards, remove the fear of proprietary lock-in for government agencies, and create a large
ecosystem that spans the government as a whole.
All of our code is freely available under an open source license. Anyone can run it, build on it, or submit changes to it.
https://github.com/belgianpolice/internet-platform
Open Source
http://www.lokalepolitie.be/5388/nieuws.json
Open Data
Problem definition
Online public content created by Belgian local Police zones is inconsistent and does not target the needs of the user.
Content cannot be properly consumed on mobile devices and managing the content is complex and requires too much
(technical) knowledge.
Challenge
Improve User Experience (UX) and all aspects of the end-user's online interaction with the organization and its services.
http://www.usability.gov/what-and-why/user-experience.html
Factors that Influence UX● Useful - Your content should be
original and fulfil a need
● Usable - Site must be easy to use
● Desirable - Image, identity, brand, and other design elements are used to evoke emotion and appreciation
● Findable - Content needs to be navigable and locatable onsite and offsite
● Accessible - Content needs to be accessible to people with disabilities
● Credible - Users must trust and believe what you tell them
User ResearchWhy do people visit a police site ?
● They are looking for contact information
● They have a question or problem
● They are looking for specific information
● They clicked a shared link on social media
Key Functionalities5 key functionalities based on user research.
● News
● Questions
● Traffic
● About us
● Contact
AccessibilityAccessibility principles to follow for implementation
● Conforms to WCAG 2.0 level AAA
● Leverages WAI-ARIA & HTML5
● Support for HTML data (schema.org)
● Progressive Enhancement (Mobile First) strategy
● Optimised for performance
The ResultSome screenshots
http://www.lokalepolitie.be/5388
Support for any device
Simple administration
Integrated support system
DemoTry it yourself
www.openpolice.be/demo
or
www.lokalepolitie.be/leuven
MetricsThe web platform in numbers
Today’s coverage
Used by 75% of all the Belgian Police zones.
Online growth
We will reach almost 3 million unique visitors by the end of 2014.
Mobile on the rise
More then 25% of visitors are using a mobile device.
Key functionalities
Pageviews based on key functionalities
We build things for the web
About uswww.timble.net/about