being trusted advisors programme egyii
DESCRIPTION
In conjunction with Trusted Advisors Associates, Egyii presents the "Being Trusted Advisors" programme. This is a brief overview of the Asia offering.TRANSCRIPT
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BEING Trusted Advisors
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The
Point of View
TRUSTWORTHY PEOPLE
AND ORGANIZATIONSAND ORGANIZATIONS
CAN BE BUILT
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› TRUST EQUATION
› TRUST PRINCIPLES
OUR WORK IS BUILT ON A
Trust Framework
› TRUST PRINCIPLES
› TRUST CREATION PROCESS
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OUR WORK
Trust Framework is
› POWERFUL
› PROVEN
› INTEGRATED
› TIME-TESTED
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THE TRUST SUITE PROVIDES
Integrated Tools
TRUSTLearning Programs
TRUSTDiagnostics
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TRUSTDiagnostics
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MAKING SENSE OF IT ALL
The Trust Quotient™ (TQ™): How Trustworthy Am I?
Trust Temperaments™: How Am I Trustworthy?
The Trust Diagnostics™ Tool Kit
TRUSTDiagnostics
Trust Temperaments™: How Am I Trustworthy?
TQ 360™: How Trustworthy Do Others Think I Am?
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KNOW THYSELF
The Trust Diagnostics
Four Good Reasons to Assess Personal Trustworthiness
1 Building trusted advisor relationships builds business
2 Trustworthiness can be learned, if you know where to start2 Trustworthiness can be learned, if you know where to start
3 Team members begin working from a common base
4 You can create balanced teams
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TRUSTDiagnostics
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KNOW THYSELF
The Trust Diagnostics
And One Good Reason Not To:
THIS ISN’T A TOOL FOR HIRING AND FIRINGTHIS ISN’T A TOOL FOR HIRING AND FIRING
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TRUSTDiagnostics
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KNOW THYSELF
The Trust Quotient
› An online assessment for each individual
› 20 questions reveal personal trustworthiness
› An ACTIONABLE personal report› An ACTIONABLE personal report
BASED ON THE TRUST EQUATION T = (C + R + I)/S
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TRUSTDiagnostics
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DIGGING DEEPER
The Trust Temperament
An Online Assessment that goes one step further than the TQ. HOW ARE YOU TRUSTED ?
› An Expert?
› A Catalyst?
› A Connector?
› A Professor?
› A Steward?
› A Doer?
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TRUSTDiagnostics
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MAKING TRUST MANAGEABLE
The Trust Diagnostics
› Where do we start?
› How do we know when we get there?
TRUSTDiagnostics
› How do we know when we get there?
› How do we measure progress along the way?
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TRUSTLearning Programs
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BUILDING TEAM TRUST
The Trust Learning Programs
Five good reasons to improve your teams’ Trust-Building skills with Learning Programs
1 Building trusted advisor relationships builds business
2 Trust can only be learned in interactions with others –you need live ammo and no safety nets
TRUSTLearning Programs
you need live ammo and no safety nets
3 Your teams need to function better as teams
4 Your clients are disturbed or confused
5 And you get both an immediate and long-term ROI
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BUILDING TRUST IN TEAMS
The Trust Learning Programs
› We use real problems and realistic situations
› Shared learning experience radically accelerates your team’s ability to apply the trust frameworks to business problems.
TRUSTLearning Programs
› Teams can practice together onsite, or virtually through a Onsite Offsites™.
› Two hours, two days, or two months.
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CUSTOMIZED CONTENT
The Trust Learning Programs
TRUSTED ADVISOR TRUST-BASED SELLING
TRUSTLearning Programs
TRUSTED ADVISOR TRUST-BASED SELLING
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Common Origins: The Trust Equation
TRUSTWORTHINESS = (C + R + I ) / S
CREDIBILITY — I believe her based on logic, credentials, directness and truthfulness
RELIABILITY — I depend on him based on his track
T = C + R + I
S
T = C + R + I
S
trustworthiness
TRUSTDiagnosticsFrom the Trusted Advisor: Maister, Green, Galford, 2000
RELIABILITY — I depend on him based on his track record and my sense of his integrity
INTIMACY — I trust her with information given her empathy and sensitivity to me
SELF-ORIENTATION — I trust him because he seems to care about me, not just about what I can do for him
T trustworthiness
C credibility
R reliability
I intimacy
S self-orientation
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The
Point of View
TRUSTWORTHY PEOPLE CAN BE BUILT… TRUSTWORTHY PEOPLE CAN BE BUILT…
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The
Point of View
AND SO CAN THEIR ORGANIZATIONSAND SO CAN THEIR ORGANIZATIONS
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Trip Allen: [email protected] +65 91891967www.egyii.com
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www.egyii.com www.twitter.com/egyii
Egyii is the authorized agent for Trusted Advisor Associates in Singapore and Asia