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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Information. Page 1 of 2

    Ordering Guide

    Cisco Business Edition 6000

    Version 10.0Ordering Guide

    February 2014

    This document is updated frequently. Ensure that you are using the latest version from:  

    w w w .cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html 

    For questions and comments please use Cisco Business Edition 6000 support community  (w w w .cisco.com/go/be6ksupport)

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 2 of 2

    Contents

    1. Introduction...................................................................................................................................................................3 

    1.1 Cisco Business Edit ion 6000 Version 10 Highlights .............................................................................................3 1.1.1 Server Hardw are and Licensing .....................................................................................................................3 1.1.2 Ease of Install and Provis ioning .....................................................................................................................3 1.1.3 User Licensing Enhancements ......................................................................................................................3 1.1.4 Collaboration Applications ..............................................................................................................................4 

    1.2 Quoting and Ordering Tools ...................................................................................................................................4 1.3 End-of-Sale and Product Code Change Bulletins .................................................................................................4 

    2. Getting Started .............................................................................................................................................................4 

    2.1 Unif ied Communicat ions Licensing Overview .......................................................................................................4 2.1.1 Cisco User Licensing ......................................................................................................................................4 2.1.2 Cisco User Connect Licensing .......................................................................................................................4 2.1.3 Cisco Unified Workspace Licensing...............................................................................................................5 2.1.4 L icense Control Mechanisms .........................................................................................................................6 

    2.2 Cisco Service and Support .....................................................................................................................................8 2.2.1 Product Support Services ...............................................................................................................................8 2.2.2 Product Warranty ............................................................................................................................................8 2.2.3 Cisco Unified Communications Softw are Subscription .................................................................................8 2.2.4 Service Availability by Product .......................................................................................................................9 

    3. Ordering Cisco Business Edition 6000 Solutions ................................................................................................10 

    3.1 Ordering Overview ................................................................................................................................................10 3.1.1 New Systems ................................................................................................................................................10 3.1.2 Upgrades and Migrat ions .............................................................................................................................10 

    3.2 Cisco Business Edit ion 6000 Order ing Workf low for New Systems ..................................................................11 3.3 Optional BE6000 Licenses and Offers.................................................................................................................15 

    3.3.1 Enable Mobile and Remote Access w ith Cisco Expressw ay......................................................................15 3.3.2 Enabling Customer Collaborat ion w ith Cisco Unified Contact Center Express .........................................16 3.3.3 Enabling Rich Online Meetings w ith the WebEx Meeting Center Service .................................................16 

    3.4 Addit ional Features and Applications ...................................................................................................................17 

    3.4.1 Extend Cisco Unity Connect ion Features ....................................................................................................17 3.4.2 Enable Call Management w ith Cisco Unif ied Attendant Console ..............................................................17 3.4.3 Enable Emergency Cal l Routing w ith Cisco Emergency Responder .........................................................18 3.4.4 Enable Advanced Notification w ith Cisco Paging Server ...........................................................................18 3.4.5 Extending the Video Solution w ith Cisco TelePresence Video Communication Server ...........................18 

    3.5 Ordering Examples: New Systems ......................................................................................................................19 3.6 L icense and Softw are Upgrades ..........................................................................................................................21 

    3.6.1 Unified Communications User License Feature Upgrades ........................................................................21 3.6.2 Unified Communications Software Version Upgrades ................................................................................21 3.6.3 Hypervisor License Upgrade ........................................................................................................................22 

    3.7 Ordering Example: License Feature Upgrad e.....................................................................................................23 3.8 Ordering Example: Softw are Version Upgrade ...................................................................................................24 3.9 Migration to Cisco Business Edition 6000 and User Licensing ..........................................................................24 

    3.9.1 Migration Process With UCSS .....................................................................................................................25 3.9.2 Migrat ion Process Without UCSS ................................................................................................................25 

    3.9.3 Ordering Migration Licenses ........................................................................................................................26 3.10 Ordering Examples: Migration ............................................................................................................................27 

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 3 of 2

    1. Introduction

    Cisco® Business Edition 6000 (BE6000) is designed for organizations w ith up to 1000 employees. The solution

    off ers premium voice, v ideo, mobility, messaging, presence, and contact center features on a single virtualized

    platform. These core communication capabilities allow medium-sized businesses to benef it from rich collaboration

    tools that improve eff iciency and productivity. For more information, please visit:  w ww.cisco.com/go/be6000. 

    This guide describes a simple, common process for ordering BE6000 solutions directly from Cisco, or through a

    Cisco distributor, reducing cost of entry f or small deployments and minimizing lead time.

    Before proceeding, please ensure that you are using the latest version of this guide from the follow ing link:

    w ww.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.  A specific guide for ordering Cisco

    Business Edition 6000 Version 8.6 is also available on this page.

    1.1 Cisco Business Edition 6000 Version 10 Highlights

    1.1.1 Server Hardw are and Licens ing●  Hardw are remains available w ithout user licensing as nonconfigurable, stockable parts.

    ●  Medium-density and high-density server options are available f or more f lexible deployment solutions.

    ●  Servers are available w ith export restricted, or export unrestricted softw are.

    ●  Version 9 or 10 user licensing is available through electronic delivery using a single top-level product code

    (R-CBE6K-K9).

    ●  Licenses purchased using R-CBE6K-K9 may only be used w ith BE6000 server products. Use of BE6000

    licensing w ith any other platform is expressly forbidden.

    ●  Licensing options f or the Cisco Expressw ay mobile and remote access solution are now available w ith the

    BE6000.

    ●  Cisco TelePresence®  Video Communication Server Control (VCS-C) sof tw are w ith 10 nontraversal and 5

    traversal session licenses continues to be included w ith each server bundle at no additional cost. Additional

    session and feature licenses may be ordered if required.

    1.1.2 Ease of Install and Provisioning

    ●  Cisco Unified Communications Virtualization Hypervisor and license are preinstalled on the server.

    ●  Cisco Unif ied Communications Softw are Suite (refer to section 3.2) is preloaded on the Hypervisor

    datastore to help reduce installation time.

    ●  To simplify provisioning, Cisco Prime™

      Collaboration version 9.5 and version 10 Standard is included w ith

    licensing w ith each server bundle at no additional cost.

    1.1.3 User Licensing Enhancements

    ●  Softw are License Starter Bundle options off er preferred pricing f or the f irst 25 users of a deployment.

    ●  To improve consistency betw een products, Cisco Unified Workspace Licensing Business Edition

    (CUWL-BE) has now been replaced by CUWL Standard products w hen purchasing vers ion 10 solutions.

    CUWL-BE w ill remain available for purchase with version 9.1 solutions until 22 April 2014.

    ●  Unified Communications license orders are now subject to new license control mechanisms, see section

    2.1.4 for more information.

    http://www.cisco.com/go/be6000http://www.cisco.com/go/be6000http://www.cisco.com/go/be6000http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlhttp://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlhttp://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlhttp://www.cisco.com/go/be6000

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 4 of 2

    1.1.4 Collaboration Applications

    ●  New Cisco Unified Contact Center Express promotional bundles are now available w hen ordering License

    Starter Bundles.

    1.2 Quoting and Ordering Tools

    Cisco Quick Pricing Tool (QPT) is an installable application that may be used to generate quotes for Cisco small

    and medium-sized business solutions including the BE6000. QPT is a requirements- led tool that allow s informal

    quotes to be built quickly and easily. Configurations built using QPT may be imported into Cisco Commerce

    Workspace. To request access, please visit w ww .cisco.com/go/qpt. 

    Cisco Comm erce Workspace is the online tool (w ww.cisco.com/go/ccw ) for creating, managing, and sharing

    Cisco product conf igurations and orders. Promotion registrations may also be managed using Cisco Commerce

    Workspace.

    Cisco Support Contract Center  (SCC) is the online tool for pricing, managing, and renew ing service contracts

    and subscriptions for Cisco products. Visit w ww.cisco.com/go/cscc for more details and access to the tool.

    Partner Central provides tools and resources to help position and sell the BE6000. Detailed information about

    off erings such as Not for Resale (NFR) and f inancing f rom Cisco Capital®  is also available at Partner Central:

    w ww.cisco.com/w eb/partners.

    1.3 End-of-Sale and Product Code Change Bulletins

    Before starting a quote, please check end-of-sale announcements related to BE6000 at the follow ing w ebsite:

    w ww.cisco.com/en/US/products/ps11369/prod_eol_notices_l ist.html.

    Many product codes used in earlier BE6000 versions have now been announced end-of -sale. If you have ordered

    the BE6000 in the past, please ensure that you understand and use the process detailed in this document.

    2. Getting Started

    2.1 Unified Communications Licensing Overview

    2.1.1 Cisco User Licensing

    From Cisco Unified Communications Release 9.0, applications are licensed from the perspective of an end user.

    This model is distinct from earlier releases, where features w ere licensed by device. The follow ing sections

    introduce the tw o available licensing types: User Connect Licensing and Unif ied Workspace Licensing, w hich may

    be mixed w ithin a system deployment as required.

    2.1.2 Cisco User Connect Licensing

    User Connect Licensing (UCL) allow s most Cisco Unif ied Communicat ions products to be licensed on a per -user

    basis. With UCL, all client and server softw are, right-to-use (RTU) fees, port licenses, etc. are covered by the per-

    user license, s implifying the ordering and deployment process for an on-premises solution.

    UCL is available w ith the following licenses (summarized in  Table 1):

    ●  Essential UCL: This license enables use of an analog telephone adaptor (ATA) port or simple IP phone for

    shared w orking areas. Instant messaging and presence f eatures are also included w here devices are

    assigned to a specific user.

    ●  Basic UCL: This license is suitable for desk-based users who require a voice-centric communications

    solution using an entry-level IP phone. It includes voice, instant messaging, and presence features.

    http://www.cisco.com/go/qpthttp://www.cisco.com/go/qpthttp://www.cisco.com/go/qpthttp://www.cisco.com/go/ccwhttp://www.cisco.com/go/ccwhttp://www.cisco.com/go/cscchttp://www.cisco.com/go/cscchttp://www.cisco.com/web/partnershttp://www.cisco.com/en/US/products/ps11369/prod_eol_notices_list.htmlhttp://www.cisco.com/en/US/products/ps11369/prod_eol_notices_list.htmlhttp://www.cisco.com/en/US/products/ps11369/prod_eol_notices_list.htmlhttp://www.cisco.com/web/partnershttp://www.cisco.com/go/cscchttp://www.cisco.com/go/ccwhttp://www.cisco.com/go/qpt

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 5 of 2

    ●  Enhanced UCL: This license off ers a richer collaborative experience f or either desk-based or mobile users

    w ho require a single device. It includes voice, video, instant messaging, and presence features w hich may

    be enabled for mobile and remote access using Cisco Expressw ay™

    .

    ●  Enhanced Plus UCL: This license off ers a richer collaborative experience for desk-based and mobile users

    w ho require tw o devices. It includes voice, video, instant messaging, and presence features w hich may be

    enabled for mobile and remote access using Cisco Expressw ay.

    ●  TelePresence Room: This license enables any Cisco room-based telepresence system.

    ●  Voice Messaging (voicemail): Enables voice messaging features for one user w ith Cisco Unity®  Connection

    Basic licensing. It includes advanced message access options (Internet Message Access Protocol [IMAP],

    unified messaging, phone, and w eb).

    2.1.3 Cisco Unified Workspace Licensing

    Unified Workspace Licensing (UWL) off ers an easy and affordable w ay to procure and deploy a broad range of

    Cisco Unified Communications applications and services using per-user licensing.

    UWL is available for the BE6000 in two editions (summarized in Table 1):

    ●  Standard Edition (CUWL-Std): This license offers a rich collaborative experience for desk-based and mobile

    users w ho require multiple dev ices. It includes voice, video, voice messaging, instant messaging, and

    presence features w hich may be enabled for mobile and remote access using Cisco Expressw ay. As an

    alternative to using the on-premises instant messaging and presence server, a 1-year WebEx®  Messenger

    service subscription may be chosen w ith this license. Business Edition (CUWL-BE) licensing, w hich off ers

    the same entitlement as CUWL-Std, w ill remain available for purchase w ith version 9.X solutions for a

    limited period.

    ●  Professional Edition (CUWL-Pro): This license of fers a comprehensive collaborative experience for users. In

    addition to the benefits of UWL Standard Edition, each license includes personal four w ay video calling andWebEx Meeting Center, either as a 1-year Named Host subscription or as a perpetual on-premises license.

    Note:  Although UWL-Pro licensing may be used w ith the BE6000, it must be ordered separately and is

    subject to a minimum order of 50 users per deployment.

    For more details about Cisco UWL, please visit:

    w ww.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/finalcopy.pdf .

    http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdf

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 6 of 2

    Table 1 and Figure 1 compare Cisco Unified Communicat ions version 10 license types to help determine w hich is

    most suitable f or any set of requirements. Table 1 illustrates the features that are enabled by each license type.

    Figure 1 illustrates the minimum license type required for each Cisco device or client.

    Table 1. Cisco Business Edition 6000 Version 10 Licensing

    License Cisco UCLEssential

    Cisco UCLBasic

    Cisco UCLEnhanced

    Cisco UCLEnhanced Plus

    Cisco UWLStandard

    Cisco UWLProfessional

    Price $40 $125 $210 $295 $325 $500

    User profiles 1 1 1 1 1 1

    Number of devices 1 1 1 2 Multiple*  Multiple* 

    IM and presence**           or WebEx  or WebEx

    Jabber voice/video client  –   –         

    Video calling***   –   –         

    Expressway Remote Access***  –   –         

    Voice messaging

     

     

     

     

     

     WebEx Meeting Center            

    Person al Multiparty Video            

    Prime Collaboration Standard            

    Legend:  Included Optional – Not Applicable* CUWL enabl es the first 10 devices per user on instal lation. I f more devices are required, contact [email protected]. ** Avail able to all users when using the Unifi ed Comm unications Manager IM and Presence Service on the BE6000 server. One-

    year WebEx Messenger subscript ions are avai lable as an option for UWL users.*** Where supported by device or clien t.

    Figure 1. User Licensing Device Support

    2.1.4 License Control Mechanisms

    The BE6000 now includes tw o license control mechanisms that should be cons idered w hen ordering licenses:

    mailto:[email protected]:[email protected]:[email protected]

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 7 of 2

    a. Single Fulf illment. When purchasing a BE6000 solution, Unified Communications licenses are

    delivered through a single Product Activation Key (PAK) f or each order. In the case of the BE6000, all

    licenses in a PAK must now be f ulfilled at the same time for use w ith one system.

    b. Starter Pack Enforcement. Each BE6000 solution is entitled to one license starter pack. Beginning

    w ith version 10 licensing, it w ill only be possible to deploy one license starter pack per system.

    Note: When ordering license starter packs, ensure that the target system does not already have a starter pack

    installed. If it does, none of the licenses delivered in the same PAK w ill be eligible for use with that system.

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 8 of 2

    2.2 Cisco Service and Support

    2.2.1 Product Support Services

    Table 2 describes the services available for the BE6000 Server and the applications it supports.

    Table 2. Cisco Business Edition 6000 Service Descriptions

    Service Description

    SMARTnet (hard ware support) ●  Rapid problem resolution with 24-hour global access to the Cisco Technical Assistance Center (TAC)

    ●  Registered access to Cisco.com for powerful online t ools and information

    ●  Next-business-day advance hardware replacement (Additional replacement service levels, some as fastas 2 hours , are also av ailable. Use the Service Availability Matrix tools.cisco.com/apidc/sam to checkregional availability.)

    ●  Proact iv e Smart Call Home capability alerts customers and Cisco TAC to potential problems before theyoccur

    Cisco Unified Communications

    Essential Operate ServiceSoftware support for UnifiedCommunications Applications

    (CON-ESW)

    ●  24-hour telephone and remote technical and maintenance support services

    ●  Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, andProduct Alert Tool)

    ●  Cisco TAC: Access t o expertly t rained engineers●  Cisco.com: Access t o industry-leading online support

    ●  Application maintenance and minor software updates; access to software updates

    Cisco TelePresence Essential

    Operate Service Softwaresupport for VCS-C (CON-ECMU)

    ●  24-hour telephone and remote technical and maintenance support services

    ●  Automated troubleshooting tools and support (Cisco TAC Case Collection, Software Bug Toolkit, andProduct Alert Tool)

    ●  Cisco TAC: Access t o expertly t rained engineers

    ●  Cisco.com: Access t o industry-leading online support

    ●  Ongoing sof tware updates and major software version upgrades within the licensed feature set

    Cisco Unified Communications Operate Services Ordering Guide:

    w ww.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdf .

    Cisco TelePresence Operate Services Ordering Guide:

    w ww.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdf .

    2.2.2 Product Warranty

    The BE6000 is sold as part of the Cisco Collaboration portf olio and as such is subject to Cisco Basic Warranty

    Terms. In particular, BE6000 servers are subject to the Cisco 90-Day Limited Hardw are Warranty . Extended

    w arranty terms that apply to generic Cisco Unified Computing System™ (Cisco UCS) products do not apply. For

    further details, refer to: w ww .cisco.com/go/w arranty.

    2.2.3 Cisco Unified Com munications Software Subscription

    To complement Unif ied Communications Essential Operate Softw are support, Cisco Unified Communicat ions

    Softw are Subscriptions (UCSS) provide access to major softw are version upgrades. To purchase UCSS, a

    subscription must be ordered for every installed user license or application. In turn, each subscription requires avalid Unif ied Communications Essential Operate Support (ESW) contract for activation. A lthough ESW contracts

    may be renewed annually w ithin a multiyear sof tw are subscription, it is strongly recommended that UCSS and

    ESW be sold w ith congruent terms.

    When ordering UWL, a minimum 3-year UCSS subscription must be purchased for every user license (UCL and

    UWL) in a deployment. One-year agreements are available for government and education cus tomers subject to

    applicable laws regarding multiyear contracts.

    http://tools.cisco.com/apidc/samhttp://tools.cisco.com/apidc/samhttp://www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdfhttp://www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdfhttp://www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdfhttp://www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdfhttp://www.cisco.com/go/warrantyhttp://www.cisco.com/go/warrantyhttp://www.cisco.com/go/warrantyhttp://www.cisco.com/en/US/services/ps2961/ps7072/services_data_sheet0900aecd80557f72.pdfhttp://www.cisco.com/en/US/services/ps2961/ps2664/service_partner_guide0900aecd80616a58.pdfhttp://tools.cisco.com/apidc/sam

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 9 of 2

    For new systems, use Cisco Commerce Workspace (CCW) to order electronic delivery, sof tw are subscr iptions and

    suppor t through the top-level product code R-CBE6K-K9 using the part numbers illustrated throughout this guide.

    When renew ing cover or adding additional licenses to an existing deployment, Cisco Support Contract Center

    (Cisco SCC) should be used to quote for and assign services. In particular, Cisco SCC allow s the purchase of

    prorated contract terms f or new components to ensure the convenient co-termination of cover for the entire

    solution. For more information, refer to the guides posted at: w ww.cisco.com/go/ucssrenew als.

    For additional guidance on ordering softw are support and subscription packages, refer to the follow ing:

    w ww.cisco.com/en/US/partner/prod/collateral/voicesw /ps6882/ps9158/us_uc_sw _ordering_tips_qrg.pdf .

    2.2.4 Service Availability by Product

    Table 3 illustrates w hich support product to purchase for each component of a BE6000 solution.

    Table 3. Cisco Business Edit ion 6000 Support Services by Product

    Product SMARTnet ®   UCSS UC Essential

    Operate Supp ort

    TP Essential

    Operate Sup port

    Cisco Business Edition 6000 Server Bundle  

    Cisco Unified Communications user licenses    

    Cisco Co ntact Center Express    

    Cisco Un ified Attendant Consoles    

    Cisco Emergency Responder    

    Cisco TelePr esence Video Communications Server  

    Note: Support f or promotional Video Communications Server licenses is included w ith SMARTnet cover for the

    BE6000 sever bundle. See section 3.4.5 for more details.

    Note: ESW and UCSS for BE6000 Unif ied Communications User Licenses prov ide support and upgrades for

    the f ollow ing applications:

    ●  Cisco Unified Communications Manager

    ●  Cisco Instant Messaging and Presence Server

    ●  Cisco Unity Connection

    ●  Cisco Expressw ay

    ●  Cisco Jabber ®  desktop and mobile c lients

    ●  Cisco Prime Collaboration Standard

    ●  Cisco Unified Provisioning Manager Business Edition

    ●  Cisco Personal Multiparty Video

    http://www.cisco.com/go/ucssrenewalshttp://www.cisco.com/go/ucssrenewalshttp://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdfhttp://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdfhttp://www.cisco.com/en/US/partner/prod/collateral/voicesw/ps6882/ps9158/us_uc_sw_ordering_tips_qrg.pdfhttp://www.cisco.com/go/ucssrenewals

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 10 of 2

    3. Ordering Cisco Business Edition 6000 Solutions

    3.1 Ordering Overview

    3.1.1 New System s

    The BE6000 is orderable using a consistent three-step process (Figure 2):

    Figure 2. Ordering a New Cisco Business Editi on 6000 System

    Step 1. Order server bundle(s).

    Each BE6000 order consists of one or more server bundles that have been prepared and loaded w ith

    softw are as described in section 3.2, ready for installation. The server bundle has no configurable options

    other than its power cable, allow ing distributors to hold stock for immediate delivery.

    Step 2. Order softw are licenses.

    The f ollow ing licenses for the BE6000 are available for order w ith electronic delivery using the top- level

    product code R-CBE6K-K9:

    ●  Softw are License Starter Bundle: This bundle adds the f irst 25 Unified Communications user licenses of

    a deployment at a discounted rate. Each BE6000 installation may include one License Starter Bundle

    only. Unlike earlier versions of the BE6000, this offer is not available for each server in a deployment.

    User licensing is described further in section 2.1. 

    ●  Add-on user licenses: Additional Unified Communications user licenses may be ordered to supplement

    the 25-user License Starter Bundle.

    ●  Additional applications: Purchase of Unified Communications user licensing entitles the configuration

    and use of Cisco Expressw ay for mobile and remote access solutions. Additional Expressw ay licensing

    may be purchased to enable business to business calling and interworking w ith Microsof t Lync

    installations. Purchase of a BE6000 Softw are License Starter Bundle includes entitlement to purchase

    promotional offers for WebEx Meeting Center and Cisco Unif ied Contact Center Express. Additional

    Unified Contact Center Express licenses and WebEx services may also be purchased separately.

    Step 3.  Add subscriptions and services.

    The BE6000 is supported by Cisco SMARTnet for hardw are and Cisco Essential Operate Support f or

    applications. In addition, UCSS is recommended to keep applications up- to-date. Refer to section 2.2 for

    more information. When purchasing Unified Communications ESW and UCSS, cover must be purchased

    for all licenses.

    3.1.2 Upgrades and Migrations

    The BE6000 ordering process may also be used to upgrade existing licenses, or migrate from an older system to

    the BE6000. When upgrading, migrating, or just adding additional user licenses, the R-CBE6K-K9 product code

    may be used w ith or w ithout ordering license starter bundles or promotional bundles.

    ●  License f eature upgrades: Upgrade UCL to a more advanced entitlement or to UWL.

    Order Licenses (R-CBE6K-K9) 

    Starter

    Bundle 

    Add

    Users 

    Add

    Applications 

    Order Server

    Bundle(s) 

    (See Table 4) 

    Add

    Subscriptions

    and Service 

       

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 11 of 2

    ●  Softw are version upgrades: Permit the cost-ef fective migration from other Cisco Unified Communications

    Solutions to the BE6000. Migrations are possible from the follow ing solutions:

    ◦  Cisco Unified Communications Manager (UCM) Version 9.x or older

    ◦  Cisco Business Edition 5000

    ◦  Cisco Business Edition 3000

    ◦  Cisco Unified Communications Manager Express (CME)

    ◦  Cisco Unified Communications 500 (UC500)

    ◦  Cisco Unified Communications 320 (UC320)

    The BE6000 hardw are bundles may be ordered w ithout licensing w hen migrating from an older UCM solution w ith

    an active UCSS contract, which allow s license transfer at no cost.

    3.2 Cisco Business Edition 6000 Ordering Workflow for New Systems

    The follow ing steps detail the BE6000 ordering procedure f or new systems and the options available at each step.

    Step 1. Order BE6000 Server Bundle(s).

    Each BE6000 Server Bundle includes:

    ●  Cisco UCS C220 M3 Rack Server, available in medium-density (MD) or high-density (HD) configurations

    that support a prov isioning application and up to 4 or 8 collaboration applications respectively

    ●  Hard disks formatted and initialized for Redundant Array of Independent Disks (RAID) redundancy

    ●  Cisco Unified Communications Virtualization Hypervisor Softw are (v5.1 update 1) and license preinstalled

    on the server

    ●  Cisco Business Edition 6000 Softw are Suite comprising:

    ◦  Cisco Unified Communications Manager 9.1(2)SU1 and 10.0(1)

    ◦  Cisco Unified Communications Manager IM and Presence Service 9.1(1)SU1 and 10.0(1)

    ◦  Cisco Unity Connection 9.1(2)SU1 and 10.0(1)

    ◦  Cisco Paging Server 8.5(1)

    ◦  Cisco Emergency Responder 10.0(1)

    ◦  Cisco Unified Contact Center Express and Cisco Unif ied IP Interactive Voice Response Version 10.0(1)

    ◦  Cisco TelePresence Video Communication Server / Expressw ay X8.1(0) [7.2(2) shipped w ith XU servers]

    ◦  Cisco TelePresence Conductor Version XC2.2.1

    ◦  Cisco Prime Collaboration Provisioning 9.5 and 10.0

    Softw are install and recovery f iles are preloaded in the Hypervisor datastore ready for use. An installation

    and recovery physical media pack is no longer shipped w ith the server.

    Export Restricted sof tw are (K9) bundles include controlled cryptographic softw are, w hich may not be sold in

    restricted export countries as def ined by the U.S. Export Administration Regulations. For more information,

    please visit:

    w ww.cisco.com/web/about/doing_business/legal/global_export_trade/genera l_export/contract_compliance.h

    tml. Export Unrestricted (XU) server bundles containing a limited sof tw are set w ithout export restricted

    cryptographic features are available for sale w ithout restriction in any region.

    ●  Cisco TelePresence Video Communication Server licenses for 10 concurrent nontraversal calls and 5

    concurrent traversal calls.

    http://www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.htmlhttp://www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.htmlhttp://www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.htmlhttp://www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.htmlhttp://www.cisco.com/web/about/doing_business/legal/global_export_trade/general_export/contract_compliance.html

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    ●  Cisco Prime Collaboration license f iles that allow the full provisioning of one BE6000 system.

    Use the product codes in Table 4 to order the required number and type of servers for the deployment. Make sure

    that the correct pow er cable type is specified.

    Table 4. Cisco Business Edition 6000 Server Bundles

    Product Code Description List Price(USD)

    Supp ort Product Supp ort Price(USD) (1yr)

    BE6K-ST-BDL-K9= Cisco Business Edition 6000 Medium Density Server, ExportRestricted SW

    $9,400 CON -SNT-BE6KSTBD $239

    BE6K-ST-BDL-XU= Cisco Business Edition 6000 Medium Density Server, ExportUnrestricted SW

    $9,400 CON -SNT-BE6KSTBD $239

    BE6K-STBDL-PLS-K9= Cisco Business Edition 6000 High Density Server, ExportRestricted SW

    $20,800 CON -SNT-BE6KSTBD $239

    BE6K-STBDL-PLS-XU= Cisco Business Edition 6000 High Density Server, ExportUnrestricted SW

    $20,800 CON -SNT-BE6KSTBD $239

    Note: BE6K-ST-BDL-XU= and BE6K-STBDL-PLS- XU= contain a limited softw are set without export restrictedcryptographic f eatures. Only order these servers if US export restr ictions apply in your region.

    Note: For deployments that require high availability, order tw o or more server bundles for redundancy.

    Note: Pricing for Cisco SMARTnet support w ith 8 x 5 x next business day (NBD) service level is illustrated.

     Additional service levels are available in selected regions.

    If a secondary pow er supply is required for medium-density servers, order the product code given in  Table 5 and a

    suitable pow er cable as separate line items. To select the correct product code f or the pow er cable, use the same

    item selected as an option for the server bundle f ollow ed by an equals (=) character. For example, if selecting a

    North American cable, add quantity 1 of product code CAB-9K12A-NA=.

    Note: The high-density server is supplied w ith tw o pow er supplies and cables as standard.

    Table 5. Cisco Business Edi tion 6000 Server Power Supply

    Product Code Description List Price(USD)

    Supp ort Product Support Price(USD)

    UCSC-PSU-650W= 650W power supply for C-series rack servers $630 Not Applicable -

    Step 2. Create license order.

    The BE6000 licenses may be ordered using the top-level license e-delivery product code detailed in Table 6. 

    Table 6. E-Deli very Software Top-Level SKU

    Product Code Description List Price(USD)

    Supp ort Product Support Price(USD)

    R-CBE6K-K9 Cisco Business Edition 6000 - Electronic software &license deliv ery top level

    $0 Select support for licenseoptions

    -

    Step 3. Select the required system sof tw are version from  Table 7. 

    Table 7. Ordering Software Version

    R-CBE6K-K9Option Code

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    BE6K-SW-9.X Cisco Business Edition 6000 Software suite version 9.X -export rest ricted image

    $0 Not Applicable -

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    BE6K-SW-9.X-XU Cisco Business Edition 6000 Software suite version 9.X -unrestricted image

    $0 Not Applicable -

    BE6K-SW-10.X Cisco Business Edition 6000 Software Version 10.X $0 Not Applicable -

    BE6K-SW-10.X-XU Cisco Business Edition 6000 - Export unrestricted sw 10X $0 Not Applicable -

    Note: Selecting BE6K-SW-9.X-XU and BE6K-SW-10.X-XU off er a limited sof tw are set w ithout export restricted

    crypto features. Only select these options if US export restr ictions apply in your region. If XU sof tw are is installed,

    it cannot be upgraded to the crypto enabled version w ithout a complete reinstallation.

    Step 4. Choose a Softw are License Starter Bundle.

    The BE6000 License Starter Bundles detailed in  Table 8 enable the firs t 25 unif ied communications user licenses

    at a discounted rate. Only one License Starter Bundle may be selected and installed per UCM deployment. Unlike

    earlier BE6000 bundles, this of fer is not available for each server in a deployment.

    Table 8. Software Li cense Starter Bundles

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    BE6K-START-UCL25 Cisco Business Edition 6000 - user license starter bundlewith 25 Enhanced U CL and 25 basic voicemail licenses

    $500 CON-ESW-UCM-10X-EUCSS-U-6K-ENH-1-1CON-ESW-UCN10XVCLUCSS-6K-VM-1-1

    $13 (1 y ear)$14 (1 y ear)$8 (1 year)$8 (1 year)

    BE6K-START-UWL25 Cisco Business Edition 6000 - user license starter bundlewith 25 CUWL BE licenses

    $1,000 CON-ESW-UCM10XUUCSS-U-6KUWLBE-3-1

    $21 (1 y ear)$70 (3 years)

    Note: Support prices illustrated in Table 8 are per-user, so 25 of each should be ordered w ith a Starter Bundle.

    When purchasing UWL licenses, a minimum 3-year UCSS subscription must be ordered for each user.

    Step 5.  Add additional user licenses.

    To enable more users beyond those included in the Starter Bundle, select the appropriate quantities of licenses

    from Table 9 to meet the total requirement.

    Table 9. Ordering Cisco Business Edit ion 6000 User Licenses

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    BE6K-UCL-ESS Cisco Business Edition 6000 - Essential User ConnectLicense

    $40 CON-ESW-UCM10XESSUCSS-U-6K-ESS-1-1

    $2 (1 year)$3 (1 year)

    BE6K-UCL-BAS Cisco Business Edition 6000 - Basic User ConnectLicense

    $125 CON-ESW-UCM10XBCLUCSS-U-6K-BAS-1-1

    $7 (1 year)$8 (1 year)

    BE6K-UCL-ENH Cisco Business Edition 6000 - Enhanced User ConnectLicense

    $210 CON-ESW-UCM-10X-EUCSS-U-6K-ENH-1-1

    $13 (1 y ear)$14 (1 y ear)

    BE6K-UCL-ENHP Cisco Business Edition 6000 - Enhanced Plus User

    Connect License

    $295 CON-ESW-UCM10XE

    UCSS-U-6K-ENHP-1-1

    $18 (1 y ear)

    $30 (1 y ear)

    BE6K-UCL-VM Cisco Business Edition 6000 – Basic Voicemail/UnifiedMessaging User Connect License

    $75 CON-ESW-UCN10XVCLUCSS-U-6K-VM-1-1

    $8 (1 year)$8 (1 year)

    BE6K-UCL-TP-RM Cisco Business Edition 6000 - TelePresence RoomSy stem User Connect License

    $650 CON-ESW-UCM10XTPUCSS-U-6K-TP-1-1

    $65 (1 y ear)$65 (1 y ear)

    BE6K-UWL-BE Cisco Business Edition 6000 - W orkspace LicenseBusiness Edition

    $315 CON-ESW-UCM9XUBEUCSS-U-6KUWLBE-3-1

    $21 (1 y ear)$70 (3 years)

    BE6K-UWL-STD Cisco Business Edition 6000 - W orkspace LicenseStandard

    $325 CON-ESW-UCM10XUUCSS-U-6KUWLBE-3-1

    $21 (1 y ear)$70 (3 years)

    JABBER-IM-ADDON Cisco Jabber for Everyone Additional IM Users $0 Not Applicable -

    Note: UWL-BE licenses are only available f or purchase w hen ordering version 9.X solutions.

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     A BE6000 deployment may include any combination of up to 1000 UCL and UWL licenses. When purchasing

    licenses that allow the use of multiple devices, note that a medium-density server supports a maximum of 1200

    devices. A high-density server can support up to 2500 devices.

    When choosing to deploy IM and Presence on-premises, all UCL and UWL user licenses automatically include

    entitlement to use these features. IM and presence features are also available at no cost for other users who may

    not require telephony services. In this case, order the required number of Jabber IM add-on RTU licenses. A

    maximum of 1000 IM and presence users may be configured per deployment.

    UWL Professional licenses are available for order under a separate line item using the product codes in  Table 10. 

    Please refer to the Cisco Unified Workspace Licensing Ordering Guide for more details:

    w ww.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/finalcopy.pdf .

    Table 10. Cisco Unified Workspace License Professional Product Codes

    Product Code Description List Price

    (USD)

    Supp ort Product Support Price

    (USD)

    CUWL-PRO-K9 Cisco Unified Workspace Licensing - Top Level for PRO $0 Select Support forlicense options

    -

    NEW-UWL-PRO New Cisco U nified Workspace Licensing ProfessionalEdition User, 1 User

    $500 CON-ESW-LICUWLPAUCSS-U-UWL-PRO-3-1

    $33 (1 y ear)$120 (3 years)

    Step 6. Order Jabber and Client Application RTU Licenses.

     All client applications are now available free of charge w ith UCL Enhanced, UCL Enhanced Plus, and UWL

    licenses. Select the type and quantity of required clients from Table 11 to ensure that the correct quantity of RTU

    licenses is provided.

    Cisco Jabber for Android is available for dow nload only from Google Play. Cisco Jabber for iPhone is available only

    from the Apple iTunes App Store. Other client applications may be dow nloaded from w ww .cisco.com/go/softw are.

    Table 11. Jabber and Cli ent Application options

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Support Product Support Price(USD)

    JAB-ADR-CLNT-UWL Cisco Jabber for Android $0 Not Applicable -

    JAB-VOICE-ADR-UWL JAB-VOICE-ADR-UWL $0 Not Applicable -

    CUCICONN-CLNT-UWL Cisco Unified Communicator Integration for WebEx Connect $0 Not Applicable -

    CUCILYNC-CLNT-UWL Cisco Unified Communicator Integration for Lync $0 Not Applicable -

    IPC8-CLIENT-UWL Cisco IP Communicator 8.x $0 Not Applicable -

    JAB-SDK9.0-UWL Cisco Jabber for SDK 9.0 $0 Not Applicable -

    JAB8-MAC-CLNT-UWL Cisco Jabber for Mac 8.x $0 Not Applicable -

    JAB9-DSK-UW L Cisco Jabber for Desktop 9.x $0 Not Applicable -

    JAB9-IPAD-UWL Cisco Jabber for iPad $0 Not Applicable -

    UPC8-CLIENT-UWL Cisco Unified Personal Communicator 8.x $0 Not Applicable -

    JAB-IPH-CLNT-UWL Cisco Jabber for iPhone $0 Not Applicable -

    JAB-VOICE-IPH-UWL Cisco Jabber Voice for iPhone $0 Not Applicable -

    WEBCOMM2-UWL Cisco Web Communicator Client 2.x $0 Not Applicable -

    UCIST9-UWL UC Integration for IBM Sametime 9.x for UWL only $0 Not Applicable -

    VXME-LINUX-UWL Cisco VXME f or Linux for UWL $0 Not Applicable -

    http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdfhttp://www.cisco.com/go/softwarehttp://www.cisco.com/go/softwarehttp://www.cisco.com/go/softwarehttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/finalcopy.pdf

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    Step 7. Select softw are subscriptions.

    When adding UCSS, ensure that the number of subscriptions ordered matches the total number of UCL and UWL

    user licenses configured for the system (including those in the Starter Bundle). Subscriptions may not bepurchased for a subset of user licenses only. Refer to section 2.2.2 for more information.

    The tables in the preceding steps illustrate the UCSS product codes applicable for each license. When ordering

    through Cisco Commerce Workspace, UCSS product codes are proposed automatically.

    When ordering UWL licenses, a 3- or 5-year softw are subscription must be purchased. When ordering UCL

    licenses only, a 1-, 3-, or 5-year subscription may be ordered if required.

    Note: Institutions such as government entities and educational institutions that are prohibited from purchasing

    multiyear sof tw are subscr iption contracts must send an email message to cuw [email protected]  to

    receive instructions f or placing an order for a 1-year Cisco Unified Communications Softw are Subscription.

    Step 8.  Add product support services.

    Choose Cisco branded SMARTnet support w ith the required service level, or an equivalent partner branded

    product for hardw are server bundles. When adding Essential Operate Softw are support, make sure that services

    are added for all  licenses. If UCSS is also required, it is recommended that this purchased at the same time.

    3.3 Optional BE6000 Licenses and Offers

    The follow ing section describes the additional licenses and of fers that can be ordered w ith the BE6000 through the

    R-CBE6K-K9 product code.

    3.3.1 Enable Mobile and Remote Access with Cisco Expressw ay

    When purchasing UCL Enhanced, Enhanced Plus or UWL licensing, Cisco Expressw ay licensing is offered at no

    additional cost to enable mobile and remote access for Jabber clients and EX/MX series Telepresence endpoints.

    Order the options and sof tw are version in  Table 12 to receive the server licenses required for this feature.

    Table 12. Ordering Cisco Expressway

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    SW-EXP-8.X-K9 Sof tware Image for Expressway with Encrypt ion, VersionX8

    $0 - -

    EXPWY-VE-C-K9 Cisco Expressway-C Server, Virtual Edition $0 CON-ESW-EXPWYVEC $0

    EXPWY-VE-E-K9 Cisco Expressway-E Server, Virtual Edition $0 CON-ESW-EXPWYVEE $0

    In addition to mobile and remote access, Cisco Expressw ay may also be licensed to enable video calling w ith third

    parties and integration w ith Microsof t Lync deployments. For calling third parties, ensure that both Expressw ay C

    and E servers are ordered f rom Table 12 and then order Rich Media Session licenses in equal quantities f or each

    server from  Table 13.  Each server w ill support up to 100 Rich Media Sessions, therefore a maximum of 200

    licenses may be selected per order.

    Table 13. Ordering Cisco Expressway Feature Li censes

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    LIC-EXP-MSFT Microsof t Interoperability Option $20,280 UCSS-U-EXPMSFT-1-1 $2,028

    LIC-EXP-RMS Cisco Expressway Rich Media Session $750 UCSS-U-EXPRMS-1-1 $75

    mailto:cuwl%[email protected]:cuwl%[email protected]:cuwl%[email protected]:cuwl%[email protected]

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    3.3.2 Enabling Customer Collaboration with Cisco Unified Contact Cente r Express

    When ordering a BE6000 solution that includes a Softw are License Starter Bundle, one of the Cisco Unif ied

    Contact Center Express (Unified CCX) promotional bundles listed in Table 14 may also be ordered. Each bundleincludes operating system, database, and agent seat licenses at a discounted pr ice. Unif ied CCX version 10

    bundles are now available w ith lower pricing f or an initial f ive agents. Version 9 bundles w ill remain available at

    their original price f or a limited period. To order additional Cisco Unified CCX agent seats (up to 100 in total) or

    high-availability features (HA), use the top-level product code CCX-90-ADD-LIC or CCX-10-ADD-LIC. For further

    information, refer to the Cisco Customer Contact Solution Ordering guide, available at:

    w ww.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html.

    Table 14. Ordering Cisco Unified Contact Center Express Licenses

    R-CBE6K-K9Option C ode

    Description List Price (USD) Support Product Support Price (USD)

    CCX-90-5E CCX 9.0 5 Enhanced Seat Bundle $2,995 CON-ESW-CCX90NEL

    UCSS-U-CCX-E-1-1

    $162 (1 seat 1 year)

    $100 (1 seat 1 year)

    CCX-90-10E CCX 9.0 10 Enhanced Seat Bundle $7,895 CON-ESW-CCX90NELUCSS-U-CCX-E-1-1

    $162 (1 seat 1 year)$100 (1 seat 1 year)

    CCX-90-10P CCX 9.0 10 Premium Seat Bundle $13,095 CON-ESW-CCX90NPLUCSS-U-CCX-P-1-1

    $205 (1 seat 1 year)$148 (1 seat 1 year)

    CCX-90-25E CCX 9.0 25 Enhanced Seat Bundle $22,395 CON-ESW-CCX90NELUCSS-U-CCX-E-1-1

    $162 (1 seat 1 year)$100 (1 seat 1 year)

    CCX-90-25P CCX 9.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX90NPLUCSS-U-CCX-P-1-1

    $205 (1 seat 1 y ear)$148 (1 seat 1 year)

    CCX-10-5E Cisco UCCX 10.0 5 Enhanced Seat Bundle $995 CON-ESW-CCX10NELUCSS-U-CCX-E-1-1

    $162 (1 seat 1 year)$100 (1 seat 1 year)

    CCX-10-5P Cisco UCCX 10.0 5 Premium Seat Bundle $2,995 CON-ESW-CCX10NPLUCSS-U-CCX-P-1-1

    $205 (1 seat 1 year)$148 (1 seat 1 year)

    CCX-10-25E Cisco UCCX 10.0 25 Enhanced Seat Bundle $22,395 CON-ESW-CCX10NEL

    UCSS-U-CCX-E-1-1

    $162 (1 seat 1 year)

    $100 (1 seat 1 year)

    CCX-10-25P Cisco UCCX 10.0 25 Premium Seat Bundle $34,495 CON-ESW-CCX10NPLUCSS-U-CCX-P-1-1

    $205 (1 seat 1 year)$148 (1 seat 1 year)

    Note: Support prices illustrated in Table 14 are per-seat, per-year. Order the appropriate quantity of support

    products to suit the selected bundle size. One-, 3-, and 5-year subscriptions are available at the time of ordering.

    3.3.3 Enabling Rich Online Meetings with the WebEx Meeting Center Service

    When ordering a BE6000 Softw are License Starter Pack, the option to purchase WebEx Meeting Center at a

    reduced rate is available, subject to the purchase of at least 5 and no more than 1000 named host subscriptions.

    Order 1-, 3-, or 5-year subscriptions using the product codes listed in  Table 15. 

    If additional named host subscriptions are required after an initial purchase, services may be purchased usingproduct code L-WBX-MC-NU-ADDON. In this case, services must be purchased to co-terminate w ith the original

    contract.

     At the end of the purchased subscription term, services may be renew ed using options for product code

    L-WBX-MC-NU-RENEW. The service administrator w ill be sent an email message w ith renew al instructions tow ard

    the end of the subscription period.

    To purchase Meeting Center services after the initial BE6000 purchase, use the standard WebEx ordering process

    described at: w ww.cisco.com/w eb/partners/sell/technology/collaboration/w ebex/w ebex_off ers_global_pricelist.html.

    http://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlhttp://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.htmlhttp://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.htmlhttp://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.htmlhttp://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.htmlhttp://www.cisco.com/web/partners/sell/technology/collaboration/webex/webex_offers_global_pricelist.htmlhttp://www.cisco.com/web/partners/sell/technology/ipc/uc_tech_readiness.html

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    Table 15. Ordering WebEx Meeting Center Promotional Bundle

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    WBX-MC-BE6K-NY1 Cisco WebEx Named User Meetings Subscription - 1Year

    $632 Not applicable -

    WBX-MC-BE6K-NY3 Cisco WebEx Named User Meetings Subscription - 3Years

    $1,708 Not applicable -

    WBX-MC-BE6K-NY5 Cisco WebEx Named User Meetings Subscription - 5Years

    $2,686 Not applicable -

    3.4 Additional Features and Applications

    The following section describes the additional features and applications that may be ordered to complement the

    BE6000 through separate top-level product codes.

    3.4.1 Extend Cisco Unity Connection Features

    Cisco Unity Connection includes Speech Connect and SpeechView licensed voice-recognition features. Speech

    Connect uses voice recognition to direct incoming calls to the spoken name of an employee. Two Speech Connect

    ports are included w ith each BE6000 License Starter Pack. SpeechView converts voice messages to text and

    delivers the transcript by email.

    Survivable Remote Site Voicemail (SRSV) is also available to Enhanced Unity Connection users, allowing access

    to messages at a remote site in the event of a lost connection to the central site.

    To order SpeechView or additional Speech Connect port licenses, or to add or upgrade Enhanced users, use the

    top-level product code L-UNITYCN10-LIC-UPG.

    3.4.2 Enable Call Management w ith Cisco Unified Attendant Console

    With version 10, Cisco Unif ied Attendant Console is available as either the Advanced, server based solution or the

    Standard, standalone console. Either product may be used w ith the BE6000, but must be ordered separately using

    the product codes listed in Table 16. A Microsof t Windows operating system must also be purchased to run the

     Advanced Attendant Console server application on the BE6000.

    Table 16. Ordering Unified Attendant Consoles

    Product Code Description List Price(USD)

    Supp ort Product Supp ort Price(USD)

    L-CUAC10X Cisco Unified Attendant Consoles 10.x $0 Select support for licenseoptions

    -

    L-CUAC10X-STND Cisco Unified Attendant Console Standard 10.x - 1 Lic $995 CON-ESW-CUAC10XSUCSS-U-UACSTND-1-1

    $149 (1 y ear)$100 (1 y ear)

    L-CUAC10X-ADV Cisco Unified Attendant Console Advanced 10.x - 1 Lic $2,495 CON-ESW-CUAC10XAUCSS-U-UACADV-1-1

    $524 (1 y ear)$250 (1 y ear)

    L-CUAC10X-ADV-HA Cisco Unified Attendant Console Advanced 10.x ServerHigh Availability

    $995 - -

    For more information about ordering the Attendant Console products, refer to the follow ing link:

    w ww.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10

    .0_OG.pdf .

    Note:  Application install f iles for the Cisco Unified Attendant Console products are not included w ith the BE6000

    Server.

    http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdf

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    3.4.3 Enable Eme rgency Call Routing w ith Cisco Emergency Responder

    Cisco Emergency Responder may be installed w ith the BE6000, but it must be ordered separately using the top-

    level product code R-EMRGNCY- RSPNDR. For convenience, Cisco Emergency Responder installation files are

    loaded in the BE6000 Server datastore.

    For more information about ordering Cisco Emergency Responder, refer to:

    w ww.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/dow nloads/uc_solutions_release_10

    .0_OG.pdf .

    3.4.4 Enable Advanced Notification with Cisco Paging Server

    BE6000 ships w ith Cisco Paging Server Version 8.5 (marketplace.cisco.com/catalog/products/1689).  No license is

    required to use Paging Server basic features, w hich allow audio paging to groups of up to 50 phones and the

    creation of an unlimited number of paging groups. An advanced license is required to use the following features:

    ●  Paging groups of more than 50 phones

    ●  Paging and emergency notif ication to all users

    ●  Paging to overhead analog and IP speakers

    ●  Bell scheduling

    ●  Prioritizing emergency notifications w ith the call barge option

    ●  Prerecorded and text-only pages

    ●  Integration w ith social media sites for notification

    ●  Email and Short Message Serv ice (SMS) mass notification

    ●  Call-number monitoring: Emergency services alerting

    ●  Integration w ith Jabber instant messaging clients

     An advanced feature set may be purchased f rom Cisco as a SolutionsPlus perpetual license, or directly f rom the

    application vendor, Singlew ire, as an annual subsc ription. Use the top-level product codes listed in Table 17 to

    purchase perpetual licenses. The calculator tool at the follow ing link can be used to calculate subsc ription rates:

    w ww.singlew ire.com/quote_gen/quote_form.php.

    Table 17. Ordering Cisco Paging Server Perpetual Licenses

    Product Code Description List Price (USD) Support Product Support Price(USD)

    SP-INFORMACST-50= Inf ormaCast - 50 End Point Licenses $2,750 Available fromSinglewire

    SP-INFORMACST-250= Inf ormaCast - 250 End Point Licenses $9,000 Available fromSinglewire

    SP-INFORMACST-1000= Inf ormaCast - 1000 End Point Licenses $32,400 Available fromSinglewire

    3.4.5 Extending the Video Solution w ith Cisco TelePresence Video Communication Server

    Each BE6000 Server Bundle includes the Cisco TelePresence Video Communicat ion Server Control (VCS-C)

    virtual machine application w ith promotional licenses for 10 concurrent nontraversal and 5 concurrent traversal

    calls. Licensing for additional capacity—up to a maximum of 100 traversal and 100 nontraversal concurrent calls— 

    are available for purchase under a separate line item using the part codes listed in Table 18. 

    http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://marketplace.cisco.com/catalog/products/1689http://marketplace.cisco.com/catalog/products/1689http://marketplace.cisco.com/catalog/products/1689http://www.singlewire.com/quote_gen/quote_form.phphttp://www.singlewire.com/quote_gen/quote_form.phphttp://www.singlewire.com/quote_gen/quote_form.phphttp://marketplace.cisco.com/catalog/products/1689http://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdfhttp://www.cisco.com/web/partners/downloads/partner/WWChannels/technology/ipc/downloads/uc_solutions_release_10.0_OG.pdf

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    Table 18. Ordering Cisco T elePresence Video Communication Server Software

    L-VCS-PAKOption C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    L-VCS-PAK Cisco VCS Licenses PAK PIDs (Top Level Part Code) $0 Select support for licenseoptions

    -

    LIC-VCSE-5 Cisco Video Communication Server add 5 traversal calls $9,000 CON-ECMU-LICVCSE5 $900 (1 y ear)

    LIC-VCSE-10 Cisco Video Communication Server add 10 traversal calls $16,200 CON-ECMU-VCSE-10 $1,620 (1 y ear)

    LIC-VCSE-20 Cisco Video Communication Server add 20 traversal calls $29,280 CON-ECMU-VCSE-20 $2,928 (1 y ear)

    LIC-VCSE-50 Cisco Video Communication Server add 50 traversal calls $66,000 CON-ECMU-VCSE-50 $6,600 (1 y ear)

    LIC-VCS-10 Cisco Video Comm Server add 10 Non-traversal calls $7,920 CON-ECMU-LICVCS10 $792 (1 y ear)

    LIC-VCS-20 Cisco Video Comm Server add 20 Non-traversal calls $14,160 CON-ECMU-LICVCS20 $1,416 (1 y ear)

    LIC-VCS-50 Cisco Video Comm Server add 50 Non-traversal calls $31,920 CON-ECMU-LICVCS50 $3,192 (1 y ear)

    LIC-VCS-DI Cisco VCS Dual Network Interface and Static NAT $9,480 Not Applicable -

    LIC-VCS-FINDME Cisco Video Communication Server - FindMe application $10,680 CON-ECMU-VCFINDME $1,068 (1 y ear)

    LIC-VCS-OCS Cisco VCS Enhanced OCS Collaboration $20,280 Not Applicable -

    The follow ing support f or promotional VCS licenses is available to c ustomers that purchase SMARTnet for the

    BE6000 server that included the licenses.

      License upgrades from VCS 7.2 to x8.1 for all PAKs originally off ered w ith BE6000 hardw are

      TAC sof tw are support for VCS 7.2/x8.1 installations w ith promotional licenses

    To maintain entitlement to the above suppor t, any additional licenses selected from  Table 18 must be covered by

    an appropriate Telepresence Essential Operate Support contract.

    To receive a license upgrade key, send a request to vmvcs [email protected], including the BE6000 Server

    serial number (FCHxxxxxxxx – displayed on the server or via CIMC) and VCS System serial number (8

    alphanumeric characters –  displayed in the VCS admin interface).

    3.5 Ordering Examples: New Systems

    Scenario 1:  Table 19 show s a BE6000 ordering solution for the follow ing set of requirements:

    ●  Company has 450 employees.

    ●   All employees w ill use Cisco Unified IP Phone 8961G endpoints.

    ●   All employees w ill use Cisco Jabber for Window s desktop clients and Jabber for iPhone mobile clients.

    ●  The IM and presence server is used on premises for all users.

    ●   All employees require voicemail and unified messaging.

    ●  Five employees require Cisco Unified Contact Center Express Enhanced Agent features.

    ●  Redundancy is required for Cisco Unified Communications Manager, instant messaging and presence, and

    Cisco Unity Connection applications.

    Table 19. Solu tion for 450 Users with Mu ltiple Devices, Voi cemail, and Hardware Redundancy

    Cisco Business Edition 6000 Solution Product Code Uni t Cost Qty

    The f ollowing details the most effective proposal to meet the stated requirements. Because allusers require multiple devices and c lients, UWL licensing with UCSS is required. The high-density server is required to support the required number of clients.

    Line 1: Order two BE6000 High-Density Server Bundles for redundancy. BE6K-STBDL-PLS-K9= $20,800 2

    Line 1.1: Verify that the correct power cables are specified (North American variant illustrated). CAB-9K12A-NA $0 4

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    Cisco Business Edition 6000 Solution Product Code Uni t Cost Qty

    Line 1.1.1: Order 3-year SMARTnet hardware support for servers. CON-SNT-BE6KSTBD $239 6

    Line 2: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1

    Line 2.1: Specify the required software version. BE6K-SW-10.X $0 1

    Line 2.2: Order the UWL Software License Starter Bundle, comprising 25 UWL Standardlicenses. These licenses c over 25 users using Cisco Unified IP Phone 8961G phones,v oicemail, and all Jabber clients.

    BE6K-START-UWL25 $1,000 1

    Line 2.3: Order 425 UWL Standard licenses to cover the remaining user requirement. BE6K-UWL-STD $325 425

    Line 2.3.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 450

    Line 2.3. 2: Order three 1-year ESW support contracts per user (required for UCSS subscription). CON-ESW-UCM9XUBE $21 1350

    Line 2.4: Order starter pack for Cisco Unified Contact Center Express (CCX) f or 5 Enhancedseats.

    CCX-10-5E $995 1

    Line 2.4.1: Order 3-year UCSS for each Cisco Unified CCX Enhanced seat. (UCSS subscriptionmust match term for UWL licenses.)

    UCSS-U-CCX-E-3-1 $210 5

    Line 2.4. 2: Order three 1-year ESW support contracts per seat (required for UCSS subscription). CON-ESW-CCX90NEL $162 15

    Line 2.5: Order 100 RTU licenses for Jabber for Windows desktop clients. JAB9-DSK-UWL $0 450

    Line 2.6: Order 100 RTU licenses for Jabber for iPhone mobile clients. JAB-IPH-CLNT-UWL $0 450

    Scenario 2:  Table 20 show s an ordering solution for the follow ing set of requirements: 

    ●  Company has 100 employees.

    ●  Eighty employees w ill use Cisco Unified IP Phone 8945G.

    ●  Fifty of these 80 employees w ill also use Cisco Jabber f or Mac desktop clients as a secondary device.

    ●  Ten employees w ill use Cisco Unified IP Phone 6921 only.

    ●  Ten employees require IM and presence only (no telephone service).

    ●  On-premises IM and presence server is required for all users.

    ●  Voicemail and unified messaging is required f or 80 users.

    ●  Redundancy is required for Cisco Unified Communications Manager, IM and presence, and Cisco Unity

    Connection applications.

    ●  Fifty employees require a named host subscription to WebEx Meeting Center.

    Table 20. Solu tion for 100 Users with Voi cemail and Hardware Redundancy

    Cisco Business Edition 6000 Solution Product Code Uni t Cost Qty

    The f ollowing details the most effective proposal to meet the stated requirements. Because onlya sm all number of users require Cisco Jabber capabilities, UCL licensing would be appropriate.Support and sof tware subscription may also be ordered if required.

    Line 1: Order two serv er bundles for redundant BE6000. BE6K-ST-BDL-K9= $9,400 2

    Line 1.1: Verify that the correct power cable is specified (North American variant illustrated). CAB-9K12A-NA $0 2

    Line 2: Order a secondary power supply for each server (optional, but recommended). UCSC-PSU-650W= $630 2

    Line 3: Order power cables f or the secondary power supplies (North American illustrated). CAB-9K12A-NA= $25 2

    Line 4: Order sof tware licenses for electronic delivery under top-level SKU. R-CBE6K-K9 $0 1

    Line 4.1: Specify the required software version. BE6K-SW-10.X $0 1

    Line 4.2: Order the U CL Software License Starter Bundle, comprising 25 Enhanced UCLlicenses and 25 Basic voicemail licenses. These licenses cover 25 users using Cisco Unified IPPhone 8945G phones and v oicemail.

    BE6K-START-UCL25 $500 1

    Line 4.3: Order 50 Enhanced Plus UCL licenses f or users that require both desk phones andJabber f or Mac desktop clients.

    BE6K-UCL-ENHP $295 50

    Line 4.4: Order 5 Enhanced U CL licenses to cover the remaining requirement for users withCisco Unif ied IP Phone 8945G endpoints.

    BE6K-UCL-ENH $210 5

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    Cisco Business Edition 6000 Solution Product Code Uni t Cost Qty

    Line 4.5: Order 10 Basic UCL licenses for users with Cisco Unified IP Phone 6921 endpoints. BE6K-UCL-BAS $125 10

    Line 4.6: Order the balance of 55 voicemail licenses to supplement the 25 licenses included with

    the Sof tware License Starter Pack.

    LIC-BE6K-VM $75 55

    Line 4.7: Order Add-On licenses for IM and presence only users. JABBER-IM-ADDON $0 10

    Line 4.8: Order RTU licenses for Jabber for Mac desktop clients. JAB8-MAC-CLNT-UWL $0 50

    Line 4.9: Order 50 WebEx Meeting Center 1-year named hosts subscriptions. WBX-MC-BE6K-NY1 $632 50

    3.6 License and Software Upgrades

    3.6.1 Unified Com munications User License Feature Upgrades

    Existing UCL licenses may be upgraded to more advanced entitlements or to UWL using the R-CBE6K-K9 options

    listed in  Table 21. 

    Table 21. User License Feature Upgrade Options

    R-CBE6K-K9Option C ode

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    BE6K-UCL-BAS2ENH Cisco Business Edition 6000 - Basic to Enhancedupgrade

    $85 CON-ESW-UCM-9X-EUCSS-U-6K-ENH-1-1

    $13 (1 y ear)$14 (1 y ear)

    BE6K-UCL-BAS2ENHP Cisco Business Edition 6000 - Basic to Enhanced Plusupgrade

    $170 CON-ESW-UCM9XEUCSS-U-6K-ENHP-1-1

    $18 (1 y ear)$30 (1 y ear)

    BE6K-UCL-ENH2ENHP Cisco Business Edition 6000 - Enhanced to EnhancedPlus upgrade

    $85 CON-ESW-UCM9XEUCSS-U-6K-ENHP-1-1

    $18 (1 y ear)$30 (1 y ear)

    BE6K-UWL-CM2BE Cisco Business Edition 6000 - Upgrade CM only toCUWL BE

    $120 CON-ESW-UCM9XUBEUCSS-U-6KUWLBE-3-1

    $21 (1 y ear)$70 (3 years)

    BE6K-UWL-CMAPPS2BE Cisco Business Edition 6000 - U pgrade Call control +apps to CUWL BE

    $50 CON-ESW-UCM9XUBEUCSS-U-6KUWLBE-3-1

    $21 (1 y ear)$70 (3 years)

    When upgrading UCL users w ithout voicemail to UWL, use the BE6K-UWL-CM2BE product code. For UCL users

    that also have voicemail, upgrade to UWL using the BE6K-UWL-CMA PPS2BE product code.

    To upgrade from Basic UCL to UWL BE, the Basic license must f irst be upgraded to Enhanced (BE6K-UCL-

    BAS2ENH). This license may then be upgraded to UWL BE (BE6K-UWL-CM2BE).

    Note:  A 3-year UCSS subscription w ith ESW must be ordered for all user licenses w hen upgrading to UWL.

    3.6.2 Unified Com munications Software Version Upgrades

    With a valid UCSS subscription, Cisco Unified Communicat ions sof tw are major version upgrades are available for

    no additional charge through the Product Upgrade Tool (tools.cisco.com/gct/Upgrade/jsp/index.jsp). 

    If the Cisco Unif ied Communications application is not covered by a UCSS subscription, then softw are upgrades

    must be purchased f or all user licenses through one of tw o pricing programs:

      Standard pricing: For systems using UCL licenses only, standard pricing (Table 22) may be used to

    purchase an upgrade w ithout obligation to purchase UCSS or ESW. Standard pricing part codes are

    available through the R-CBE6K-K9 top-level product code.

      Get Current  – Stay Current pricing: Offers discounted UCL upgrade licenses (Table 23) or UWL license

    reinstatement (Table 24) w hen a 3-year UCSS subscr iption (w ith ESW) is purchased. UCL upgrade

    options are available through the R-CBE6K-K9 top-level product code. UWL reinstatement licenses are

    available w ith the L-CUWL-MISC top-level product code.

    http://tools.cisco.com/gct/Upgrade/jsp/index.jsphttp://tools.cisco.com/gct/Upgrade/jsp/index.jsphttp://tools.cisco.com/gct/Upgrade/jsp/index.jsphttp://tools.cisco.com/gct/Upgrade/jsp/index.jsp

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    Table 22. Software Upgrade Product Codes for Cisco Unif ied Communications Manager and Cisco Unity Connection

    R-CBE6K-K9Option Code

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    BE6K-ESS-UPG Cisco Business Edition 6000 - Essential User ConnectLicense upgrade w/o UC SS

    $20 CON-ESW-UCM10XESSUCSS-U-6K-ESS-1-1

    $2 (1 year)$3 (1 year)

    BE6K-BAS-UPG Cisco Business Edition 6000 - Basic User Connect Licenseupgrade w/o UC SS

    $63 CON-ESW-UCM10XBCLUCSS-U-6K-BAS-1-1

    $7 (1 year)$8 (1 year)

    BE6K-ENH-UPG Cisco Business Edition 6000 - Enhanced User ConnectLicense upgrade w/o UC SS

    $105 CON-ESW-UCM-10X-EUCSS-U-6K-ENH-1-1

    $13 (1 y ear)$14 (1 y ear)

    BE6K-ENHP-UPG Cisco Business Edition 6000 - Enhanced Plus UserConnect License upgrade w/o UCSS

    $148 CON-ESW-UCM10XEUCSS-U-6K-ENHP-1-1

    $18 (1 y ear)$30 (1 y ear)

    BE6K-VM-UPG Cisco Business Edition 6000 - Voicemail/Unified MessagingUser Connect License upgrade w/o UCSS

    $38 CON-ESW-UCN10XVCLUCSS-U-6K-VM-1-1

    $8 (1 year)$8 (1 year)

    BE6K-TP-RM-UPG Cisco Business Edition 6000 - TelePresence Room SystemUser Connect License upgrade w/o UCSS

    $325 CON-ESW-UCM10XTPUCSS-U-6K-TP-1-1

    $65 (1 y ear)$65 (1 y ear)

    Table 23. Software Upgrade with Get Current – Stay Current Prici ng (Requ ires Mi nimum 3-year UCSS Purchase)

    R-CBE6K-K9Option Code

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    UPG-6K-ESS Cisco Business Edition 6000 - Essential User ConnectLicense Upgrade with UCSS

    $10 CON-ESW-UCM10XESSUCSS-U-6K-ESS-3-1

    $2 (1 y ear)$7 (3 years)

    UPG-6K-BAS Cisco Business Edition 6000 - Basic User Connect Licenseupgrade with UC SS

    $25 CON-ESW-UCM10XBCLUCSS-U-6K-BAS-3-1

    $7 (1 y ear)$17 (3 years)

    UPG-6K-ENH Cisco Business Edition 6000 - Enhanced User ConnectLicense upgrade with UC SS

    $45 CON-ESW-UCM-10X-EUCSS-U-6K-ENH-3-1

    $13 (1 y ear)$29 (3 years)

    UPG-6K-ENHP Cisco Business Edition 6000 - Enhanced Plus UserConnect License upgrade with UCSS

    $60 CON-ESW-UCM10XEUCSS-U-6K-ENHP-3-1

    $18 (1 y ear)$62 (3 years)

    UPG-6K-VM Cisco Business Edition 6000 - Voicemail/Unified MessagingUser Connect License upgrade with UCSS

    $15 CON-ESW-UCN10XVCLUCSS-U-6K-VM-3-1

    $8 (1 y ear)$17 (3 years)

    UPG-6K-TP-RM Cisco Business Edition 6000 - TelePresence Room System

    User Connect License upgrade with UCSS

    $130 CON-ESW-UCM10XTP

    UCSS-U-6K-TP-3-1

    $65 (1 y ear)

    $137 (3 years)

    Table 24. Cisco UWL reinstatement with Get Current – Stay Current Pricing (Requires Mi nimum 3-year UCSS Purchase)

    L-CUWL-MISCOption Code

    Description List Price(USD)

    Supp ort Product Support Price(USD)

    L-REINST-UWL-STD Reinstate UWL Standard - 1 user (Use for UWL BEreinstatement)

    $65 CON-ESW-UWLST1UCSS-U-UWL-STD-3-1

    $21 (1 y ear)$70 (3 years)

    L-REINST-UWL-PRO Reinstate UWL Professional - 1 User. $100 CON-ESW-LLICUWPAUCSS-U-UWL-PRO-3-1

    $33 (1 y ear)$120 (3 years)

    3.6.3 Hypervisor License Upgrade

    The Virtualization Hypervisor that ships with the BE6000 Server Bundle is suitable for most system deployments. If

    the server must be managed as part of a data center using VMw are vCenter, the default license must be upgraded

    to the Cisco Unified Communications Virtualization Foundation license. To order this license upgrade, use the top-

    level product code listed in  Table 25. 

    Note: Both the Virtualization Hypervisor and Foundation licenses are embedded, meaning that they may only be

    used w ith permitted Cisco Unified Communicat ions and partner applications running on Cisco UCS server

    platforms. These licenses do not permit the use of any other applications in virtual machines, nor may they be used

    to virtualize other host platforms.

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    Table 25. Ordering Unified Communications Virtualization Foundation License

    Product Code Description List Price(USD)

    Supp ort Product Support Price(USD)

    R-VMW-UC-FND5-K9 Cisco UC Virtualization Foundation 5.x (2-Socket) $2,499 CON-ESW-UCFND5UCSS-U-VMW-FND-1-1 $250 (1 y ear)$1 (1 year)

    For more information, please visit:

    docw iki.cisco.com/w iki/Cisco_Unified_Communications_ Manager_Business_ Edition_6000.

    3.7 Ordering Example: License Feature Upgrade

    Scenario: Table 26 show s a solution f or upgrading existing BE6000 licenses:

    ●   A business has a BE6000 Version 9.1 system and w ishes to add mobility for a group of 40 out of 100

    existing users.

    ●  Ten of these users have a Cisco Unified IP Phone 6921 w ith a Basic user license and do not have a

    voicemail account.

    ●  The remaining 30 users have a Cisco Unified IP Phone 6945 w ith an Enhanced user license and voicemail

    account.

    ●   All 40 users require both a Window s desktop and Android mobile Jabber client in addition to their desk

    phone.

    ●  The 60 users not being upgraded have a Cisco Unified IP Phone 6921 w ith a Basic user license and do not

    have a voicemail account.

    ●  There is no active sof tw are support or UCSS contract.

    Table 26. Solu tion to Upgrade BE6000 User Licenses

    Cisco Business Edition 6000 Solution Product Code Uni t Cost Qty

    The f ollowing example provides the most cost-effective way to m eet the stated requirements.To use a desk phone, soft phone, and mobile client, UCL licenses must be upgraded to UWL.When serv ice and subscriptions have been purchased for upgrade licenses, visit the CiscoSupport Cont ract Center to extend support to the remaining 60 users.

    Line 1: Order license upgrades under top-level SKU. R-CBE6K-K9 $0 1

    Line 1.1: Specify the required software version. BE6K-SW-9.X $0 1

    Line 1.2: For upgrade to UWL, Basic UCL licenses (for C isco Unified IP Phone 6921 users)must f irst be upgraded to Enhanced UCL. (Do not order ESW or UC SS for these upgrades asthese licenses will not be issued.)

    BE6K-UCL-BAS2ENH $85 10

    Line 1.3: Upgrade users without voicemail to UWL. BE6K-UWL-CM2BE $120 10

    Line 1.3.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 10

    Line 1.3.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 30

    Line 1.4: Upgrade users with voicemail to UWL. BE6K-UWL-CMAPPS2BE $50 30

    Line 1.4.1: Order 3-year UCSS for UWL BE licensing. UCSS-U-6KUWLBE-3-1 $70 30

    Line 1.4.2: Order three 1-year ESW support contracts (required for UCSS subscription). CON-ESW-UCM9XUBE $21 90

    Line 1.5: Order Jabber for Windows desktop clients RTU licenses. JAB9-DSK-UWL $0 40

    Line 1.6: Order Jabber for Android mobile clients RTU licenses. JAB-ADR-C LNT-UWL $0 40

    Once UCSS and ESW support is activated, visit CSCC to extend cover t o the remaininglicenses

     Add 3-year UCSS for Basic UCL licenses UCSS-U-6K-BAS-3-1 $17 60

     Add three 1-y ear ESW support contracts (required for UCSS) CON-ESW-UCM9XBCL $7 180

    http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000http://docwiki.cisco.com/wiki/Cisco_Unified_Communications_Manager_Business_Edition_6000

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    3.8 Ordering Example: Software Version Upgrade

    Scenario: Table 27 show s a solution f or upgrading an existing system without UCSS to Version 10.0:

    ●   A business has a Version 8.6 BE6000 system without UCSS and w ishes to upgrade to Vers ion 10.0.

    ●  The system is configured for 150 users.

    ●  One hundred users have a Cisco Unified IP Phone 6921 w ith a Basic user license.

    ●  Fifty users have a Cisco Unified IP Phone 6945 w ith an Enhanced user license.

    ●  Twenty- f ive users w ith Cisco Unified IP Phone 6945 also use Cisco IP Communicator w ith an adjunct

    license.

    ●   All users have a Basic Unity Connection mailbox.

    ●  The business also has one multiscreen telepresence unit and three single-screen units.

    Table 27. Solu tion to Upgrade Cisco Business Edit ion 6000 User Licenses

    Cisco Business Edition 6000 Solution Product Code Unit Cost Qty

    The f ollowing example provides the most cost-effective way to m eet the stated requirements.Because t here is no requirement for UWL licensing, purchase of UCSS is optional.

    Line 1: Order license upgrades under top-level SKU. R-CBE6K-K9 $0 1

    Line 1.1: Specify the required software version. BE6K-SW-10.X $0 1

    Line 1.2: Specify the current software version UC-8.X-OR-EARLIER $0 1

    Line 1.3: Upgrade Basic licenses. BE6K-BAS-UPG $63 100

    Line 1.4: Upgrade Enhanced licenses for users with one device. BE6K-ENH-UPG $105 25

    Line 1.4: Upgrade Enhanced and Adjunct licenses for users with two devices. BE6K-ENHP-UPG $148 25

    Line 1.5: Upgrade Basic Voicemail license. BE6K-VM-UPG $38 150

    Line 1.6: Upgrade all telepresence devices (common license required in 10.0). BE6K-TP-RM-UPG $325 4

    3.9 Migration to Cisco Business Edition 6000 and User Licensing

    BE6000 Version 10.0 may be purchased to migrate businesses from any of the f ollow ing Cisco Unified

    Communications solutions:

    ●  Cisco Unified Communications Manager (UCM) Version 8.6 or older

    ●  Cisco Business Edition 5000 (BE5000)

    ●  Cisco Business Edition 3000 (BE3000)

    ●  Cisco Unified Communications Manager Express (CME)

    ●  Cisco Unified Communications 500 (UC500)

    ●  Cisco Unified Communications 320 (UC320)

    When migrating, components of the old system, such as Cisco IP Phones, media convergence servers (MCS), and

    voice gateways may be reused, thereby maximizing the value of the original investment.

    Further information regarding migration to the BE6000 is available at:

    w ww.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html.

    The process required to migrate to a new BE6000 system is determined by w hether or not the current solution has

    an active UCSS. Before initiating a migration, ensure that all previously purchased licenses are registered and

    installed on the existing system. Licenses not applied at the time of migration w ill not be usable later.

    http://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.htmlhttp://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.htmlhttp://www.cisco.com/en/US/partner/products/ps11369/products_partner_resources_list.html

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    © 2014 Cisco and/or its aff iliates. All rights reserv ed. This document is Cisco Public Informat ion. Page 25 of 2

    3.9.1 Migration Process With UCSS

    Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1.

    Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for

    upgrading older UCM systems and migrating data are outlined in the following

    document:

    w ww.cisco.com/en/US/docs/voice_ip_comm/cuc m/elmuserguide/9_1_1/ license_migrati

    on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.) 

    Step 3. Transfer existing licenses to the new BE6000 installation using the license migration

    tool at the Cisco Product License Registration site as follows:

    a. Generate a License Migration Request using the BE6000 Enterpr ise License

    Manager (ELM) License Upgrade Wizard.

    b. Access the Cisco Product License Migration site

    (w ww.cisco.com/go/license/migration).  Select Voice Products > Unified

    Comm unications 9.x/higher , and then provide the ELM license request w hen

    prompted. A new license f ile w ill be provided in an email message.

    Step 4. Use the BE6000 ELM to install the new license f ile.

    3.9.2 Migration Proces s Without UCSS

    Step 1. Order BE6000 Server Bundle(s) as described in section 3.1 step 1. A t the same time,

    order the required quantities of UCL migration or UWL upgrade licenses (Section

    3.9.3). A license Product Activation Key (PAK) w ill be provided f or license registration.

    Step 2. Install BE6000 applications and transfer the existing configuration. (Strategies for

    upgrading older UCM systems and migrating data are outlined in the followingdocument:

    w ww.cisco.com/en/US/docs/voice_ip_comm/cuc m/elmuserguide/9_1_1/ license_migrati

    on/CUCM_BK_CBF8B56A_00_cucm-license-upgrade-guide.html.) 

    Step 3. Register and install migration licenses to the new BE6000 installation as follow s:

    a. Use the Enterprise License Manager (ELM) on the BE6000 to generate a License

    Request.

    b. Access the Cisco Product License Registration site (www.cisco.com/go/license),

    select Get New > License from PAKs or Tokens , and then use the PAK and ELM

    License Request to generate a new license f ile.

    Step 4. Use the BE6000 ELM to install the license f ile.

    http://www.cisco.com/en/US/docs/voice_ip_co