be 6000 customer presentation
TRANSCRIPT
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 124
copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Bringing Collaboration to Your Growing Business
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 224
copy 2014 Cisco andor its affiliates All rights reserved
Agenda
Welcome Thank You for Joining Us
Challenges Trends and Priorities
Solutions Cisco Collaboration for Midsize Bus
Next Steps Things to Consider
QampA Open Discussion
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 324
copy 2014 Cisco andor its affiliates All rights reserved
Most employees are better at individual performance than team performance
Complex evolving team networks
Increase in non-routine work that requires team
decision
Disjointed tools inconsistent experience
Collaboration is Challenging
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 424
copy 2014 Cisco andor its affiliates All rights reserved
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy a
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing invest
Provide cost-effective deployment option
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 524
copy 2014 Cisco andor its affiliates All rights reserved
Partner HostedOn PremisesDelivery Model
Platform Services Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business an
Medianet
Experience
Enabled by a Comprehensive Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 224
copy 2014 Cisco andor its affiliates All rights reserved
Agenda
Welcome Thank You for Joining Us
Challenges Trends and Priorities
Solutions Cisco Collaboration for Midsize Bus
Next Steps Things to Consider
QampA Open Discussion
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 324
copy 2014 Cisco andor its affiliates All rights reserved
Most employees are better at individual performance than team performance
Complex evolving team networks
Increase in non-routine work that requires team
decision
Disjointed tools inconsistent experience
Collaboration is Challenging
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 424
copy 2014 Cisco andor its affiliates All rights reserved
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy a
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing invest
Provide cost-effective deployment option
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 524
copy 2014 Cisco andor its affiliates All rights reserved
Partner HostedOn PremisesDelivery Model
Platform Services Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business an
Medianet
Experience
Enabled by a Comprehensive Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 324
copy 2014 Cisco andor its affiliates All rights reserved
Most employees are better at individual performance than team performance
Complex evolving team networks
Increase in non-routine work that requires team
decision
Disjointed tools inconsistent experience
Collaboration is Challenging
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 424
copy 2014 Cisco andor its affiliates All rights reserved
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy a
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing invest
Provide cost-effective deployment option
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 524
copy 2014 Cisco andor its affiliates All rights reserved
Partner HostedOn PremisesDelivery Model
Platform Services Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business an
Medianet
Experience
Enabled by a Comprehensive Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 424
copy 2014 Cisco andor its affiliates All rights reserved
A New Approach to Collaboration
Expand beyond the desktop to mobile
Make video collaboration that is as easy a
Collaborate beyond corporate boundaries
Mitigate security and compliance risks
Ensure interoperability with existing invest
Provide cost-effective deployment option
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 524
copy 2014 Cisco andor its affiliates All rights reserved
Partner HostedOn PremisesDelivery Model
Platform Services Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business an
Medianet
Experience
Enabled by a Comprehensive Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 524
copy 2014 Cisco andor its affiliates All rights reserved
Partner HostedOn PremisesDelivery Model
Platform Services Activity Stream and Social Graph
Content Management
IM and Presence
Directory and Identity
Scheduling and Calendaring
Voice and Video
Environments End User IT Administrator Business an
Medianet
Experience
Enabled by a Comprehensive Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 624
copy 2014 Cisco andor its affiliates All rights reserved
Leading the Industry with Our Customers
of Fortune 500
use Cisco
Collaboration
95
Cisco
IP Phones
65 million
Cisco WebEx
minutes
per month
23 billion
Cisco customers
200000
Cisco Contact
Center agents
33 million
Cisco Ja
seat
14 mil
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 724
copy 2014 Cisco andor its affiliates All rights reserved
Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho
ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga
expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose
Corporate Telephony Unified Communications
Web Conferencing Contact Center
MarketScope for Unified Communication
MarketScope for Group Vide
North America Weste
Best In Class for Enterprise to SMB
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 824
copy 2014 Cisco andor its affiliates All rights reserved
Solutions Overview
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses
Collaboration Your Way
Complete bull End-to-end collaboration
capabilities for all users
Affordable
bull Right-priced and sized
solutions quickly increase
ROI
Simple
bull Deployment flexibility rapidly
lowers TCO easy to install
configure manage and use
Interoperablebull Integration a
third-party a
devices
Highly-Availab
bull Optional red
business copeace of mi
Scalable
bull Platforms ha
ability to gro
support bus
Cisco Business Edition 6000
Up to 1000 Users
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Best-in-Class Solution Components
Built with the Best
Cisco Business Edition 6000Cisco UCS C220M3S
Delivering Better Together
Communications and
Collaboration Services
for All users
Cisco Unity Connection
For voicemail automated attendant
Cisco Jabber
For instant messaging presence
Cisco Unified Co
For customer care
Cisco Emergency Responder
For emergency services
Cisco Unified Communication Manager
For call control native call queuing
Cisco Prime Collaboration
For provisioning administration
management
Cisco Expresswa
For RemoteMobile
Cisco WebEx Mee
For conferencing
Cisco Paging ServerFor point-to-point group paging
Cisco Unified Attendant Console
For call routing distributionCisco Developer
For Third-Party ot
co-resident applica
Cisco Video Com
For H323 interope
Cisco TelePresen
TelePresence Virt
ldquoOn-boxrdquo HD Video
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Purpose-built for Midmarket
Customizable platform with many application choice
Cisco UCS C220 M3
Rack Mount Server
1000 Users 1000 VMUM
Users
Advanced
Standard
100
Agents50 Users
Group
1000 IMampP
Users
1000
Phones
Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents
bull Add second server for redundancy
bull Preloaded with virtualization and apps sw
1 RU MD model 4 apps+1 mgmt
1 RU HD model 8 apps+1 mgmt
bull Bundled 25-user license options included
bull Purchase add-on userapps licenses
bull Single ordering SKU
Price-optimized max limits
30 MCUs
8-10 HD Ports
per Instance
VM
Conferencing
Control
TP Conductor
Video
Conferencing
TP Appliance
(HW Add-on)
Call Control
CUCMVoicemail
Unity
Connection
IM ampP
Jabber
Attendant
Console
CUAC
Contact
Center
UCCX
Response
CER
Paging
Paging
Server
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved
Cisco Business Edition 6000Simple-to-Deploy Manage and Use
Cisco Prime CollaborationPrimary services configuration tool for core applications
bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards
bull User self-management using Role Based Access Control (RBAC)
bull Video endpoint provisioning for UCM endpoints
bull Enhanced provisioning workflows loaded with features better userexperience
bull Self-care portal ndash Available from browser Jabber clients or phones
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved
Add More Collaboration
bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels
minusThree 3rd-party applications VMs per host
minusSix 3rd-party applications per deployment
bull VMware licenses included
minusCDN CollaborationminusSolutionsPLUS Collaboration
Support 8 UC Applications
CUCM CUC2 x UC
AppsThird-PartyThird-Party3rd-Party
Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications
httpsmarketplaceciscocomcatalog
Cisco Business Edition 6000Interoperable and Open Architecture
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1424
copy 2014 Cisco andor its affiliates All rights reserved
Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi
Collaboration Rooms
IP Phone Series Cisco IP Wireless Phone IP Confe
Voice Endpoints
Quick Set SX20 MX300 G2Profile 55
Single or Dual
Profile 55Single or Dual
TX9000 TX9200
Personal Video Endpoints
Standard Definition
Endpoints
DX600 Series High
DefinitionEX60 EX90
Telep
CoFor custo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1524
copy 2014 Cisco andor its affiliates All rights reserved
Cisco DesktoCollaborationDX650
bull HD Voice and Vid
bull Comprehensive U
bull Integrated Confeamp Presence
bull On-demand ClouServices
bull Personalize with
bull IT Deployed and
Always-on Collaboration for the Desk
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1624
copy 2014 Cisco andor its affiliates All rights reserved
Introducing Cisco IP Phone 7800 Series
General Business Communications Portfolio
bullVoice-focused Communications
minus High-quality Audio
minus Easy-to-Use
minus Comprehensive Telephony
minus Energy Efficient
minus Reliable and Secure
minus Customizable
bull Light-to-highly Active Voice Users
bull Right-fit for Midmarket Cisco IP Phone 7821
(2-line)
Cisco IP Phone 7841
(4-line)
C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1724
copy 2014 Cisco andor its affiliates All rights reserved
Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con
All-in-One UC Application Collaborate from An
bull Presence and IM
bull Voice video voice messaging
bull Desktop sharing conferencing
bull PC Mac tablet smartph
bull On-premises and Cloud
bull Integration with Microsof
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1824
copy 2014 Cisco andor its affiliates All rights reserved
Support People-Centric Web CollaborationThroughout Your Organization
bull Meetings instant messaging TelePresence and
more
bull Interoperable with Ciscoreg Unified Communications
bull Delivered securely through the cloud and on
premises
bull Consistent cross-platform experience
Windows Mac Linux UNIX and Solaris
Support on mobile devices
Available in 13 languages
Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services
Provide Compelling and Consistent User Experiences
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 1924
copy 2014 Cisco andor its affiliates All rights reserved
Increase Your Customersrsquo Satisfaction with ExcCustomer Care
bull Connect customers to company experts correctly
the first time
bull Accelerate call center productivity and interaction
capabilities
bull Increase employee satisfaction and retention
bull Improve customer satisfaction and loyalty
bull Choose a deployment option right for your
customer care strategy
Cisco Customer CollaborationHighly Available Virtual and Sophisticated
Customer Interaction
D l i d G i W kf f th F t
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2024
copy 2014 Cisco andor its affiliates All rights reserved
Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites
bull Improve communication
across six ATEC sites
bull Reduce cost and increase
staff productivity
bull Optimize internal processes
and improve
communication with
external partners
Rebull Less travel and lower cost of
meetings
bull Improved collaboration
between widely-distributed
locations and external
partners
bull Better service for students
and increased staff
productivity leading togreater operational efficiency
Challenges ImpactSolution
bull Cisco Business Edition 6000
supporting Cisco Jabber
TelePresence Unified Contact
Center Express and IP Video
Telephony
bull Acquired technologies using
Cisco Capital financing
M
Cisco collab
increased our com
is helping us trans
while reducing co
obvious but very that the Cisco pl
foster our next gen
Antoacutenio Abelh
AT
M ki Vid d U ifi d C i i C
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2124
copy 2014 Cisco andor its affiliates All rights reserved
Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration
bull Improve communication
bull across 12 globally
distributed sites
bull Reduce costs and increase
productivity
bull bull Optimize business
processes and
collaboration
Rebull Ability to deliver collaboration
tools and video to more
devices
bull Improved contact between
widely spread offices
bull Greater employee
productivity and operational
efficiency
Challenges ImpactSolution
bull Cisco Unified Communications
platform built on Cisco
Business Edition 6000
bull Cisco Collaboration
applications including Cisco
Jabber WebEx Meetings and
TelePresence
M
With the presen
if an employee
meeting or on a
simple question
a response in se
have to write a lolengthy
Andreas Moch
DV
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2224
copy 2014 Cisco andor its affiliates All rights reserved
Consider Industry-Leading Cisco CollaborationYour Business
Decision Considerations
bull Built with the ability to grow and change
bull Single Management Simplified
bull Open Architecture Applications Platform
bull World Class Cisco Service and Support
Leadership matters Smart technology allows
midsize businesses to empower their employees
and better service their customers
Analysys Mason Limited
ldquo ldquo
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2324
Thank you
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831
7212019 BE 6000 Customer Presentation
httpslidepdfcomreaderfullbe-6000-customer-presentation 2424
copy 2014 Ci d it ffili t All i ht d
Enhancing People-Centric Communications
bull Conference Rooms and Executive Offices
bull Expanded Room Coverage
minus Up to 1500 square feet457 meters
minus Daisy-chaining (max of two)
bull Superior Wideband Audio
minus First two-element conference phone
bull Wired Control Panel
minus Ideal for multi-chairperson conferences
bull Accessory Options
minus DECT Wireless Extension Microphones
bull Device Security and Encryption
Cisco Unified IP Conference Phone 8831