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7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 124

copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Bringing Collaboration to Your Growing Business

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 224

copy 2014 Cisco andor its affiliates All rights reserved

Agenda

Welcome Thank You for Joining Us

Challenges Trends and Priorities

Solutions Cisco Collaboration for Midsize Bus

Next Steps Things to Consider

QampA Open Discussion

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 324

copy 2014 Cisco andor its affiliates All rights reserved

Most employees are better at individual performance than team performance

Complex evolving team networks

Increase in non-routine work that requires team

decision

Disjointed tools inconsistent experience

Collaboration is Challenging

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 424

copy 2014 Cisco andor its affiliates All rights reserved

A New Approach to Collaboration

Expand beyond the desktop to mobile

Make video collaboration that is as easy a

Collaborate beyond corporate boundaries

Mitigate security and compliance risks

Ensure interoperability with existing invest

Provide cost-effective deployment option

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 524

copy 2014 Cisco andor its affiliates All rights reserved

Partner HostedOn PremisesDelivery Model

Platform Services Activity Stream and Social Graph

Content Management

IM and Presence

Directory and Identity

Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business an

Medianet

Experience

Enabled by a Comprehensive Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 224

copy 2014 Cisco andor its affiliates All rights reserved

Agenda

Welcome Thank You for Joining Us

Challenges Trends and Priorities

Solutions Cisco Collaboration for Midsize Bus

Next Steps Things to Consider

QampA Open Discussion

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 324

copy 2014 Cisco andor its affiliates All rights reserved

Most employees are better at individual performance than team performance

Complex evolving team networks

Increase in non-routine work that requires team

decision

Disjointed tools inconsistent experience

Collaboration is Challenging

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 424

copy 2014 Cisco andor its affiliates All rights reserved

A New Approach to Collaboration

Expand beyond the desktop to mobile

Make video collaboration that is as easy a

Collaborate beyond corporate boundaries

Mitigate security and compliance risks

Ensure interoperability with existing invest

Provide cost-effective deployment option

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 524

copy 2014 Cisco andor its affiliates All rights reserved

Partner HostedOn PremisesDelivery Model

Platform Services Activity Stream and Social Graph

Content Management

IM and Presence

Directory and Identity

Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business an

Medianet

Experience

Enabled by a Comprehensive Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 324

copy 2014 Cisco andor its affiliates All rights reserved

Most employees are better at individual performance than team performance

Complex evolving team networks

Increase in non-routine work that requires team

decision

Disjointed tools inconsistent experience

Collaboration is Challenging

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 424

copy 2014 Cisco andor its affiliates All rights reserved

A New Approach to Collaboration

Expand beyond the desktop to mobile

Make video collaboration that is as easy a

Collaborate beyond corporate boundaries

Mitigate security and compliance risks

Ensure interoperability with existing invest

Provide cost-effective deployment option

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 524

copy 2014 Cisco andor its affiliates All rights reserved

Partner HostedOn PremisesDelivery Model

Platform Services Activity Stream and Social Graph

Content Management

IM and Presence

Directory and Identity

Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business an

Medianet

Experience

Enabled by a Comprehensive Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 424

copy 2014 Cisco andor its affiliates All rights reserved

A New Approach to Collaboration

Expand beyond the desktop to mobile

Make video collaboration that is as easy a

Collaborate beyond corporate boundaries

Mitigate security and compliance risks

Ensure interoperability with existing invest

Provide cost-effective deployment option

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 524

copy 2014 Cisco andor its affiliates All rights reserved

Partner HostedOn PremisesDelivery Model

Platform Services Activity Stream and Social Graph

Content Management

IM and Presence

Directory and Identity

Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business an

Medianet

Experience

Enabled by a Comprehensive Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 524

copy 2014 Cisco andor its affiliates All rights reserved

Partner HostedOn PremisesDelivery Model

Platform Services Activity Stream and Social Graph

Content Management

IM and Presence

Directory and Identity

Scheduling and Calendaring

Voice and Video

Environments End User IT Administrator Business an

Medianet

Experience

Enabled by a Comprehensive Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 624

copy 2014 Cisco andor its affiliates All rights reserved

Leading the Industry with Our Customers

of Fortune 500

use Cisco

Collaboration

95

Cisco

IP Phones

65 million

Cisco WebEx

minutes

per month

23 billion

Cisco customers

200000

Cisco Contact

Center agents

33 million

Cisco Ja

seat

14 mil

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 724

copy 2014 Cisco andor its affiliates All rights reserved

Gartner does not endorse any vendor product or service depicted in its research publications and does not advise technology users to select only tho

ratings Gartner research publications consist of the opinions of Gartners research organization and should not be construed as statements of fact Ga

expressed or implied with respect to this research including any warranties of merchantability or fitness for a particular purpose

Corporate Telephony Unified Communications

Web Conferencing Contact Center

MarketScope for Unified Communication

MarketScope for Group Vide

North America Weste

Best In Class for Enterprise to SMB

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 824

copy 2014 Cisco andor its affiliates All rights reserved

Solutions Overview

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 924copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built Collaboration Solution for Growing Businesses

Collaboration Your Way

Complete bull End-to-end collaboration

capabilities for all users

Affordable

bull Right-priced and sized

solutions quickly increase

ROI

Simple

bull Deployment flexibility rapidly

lowers TCO easy to install

configure manage and use

Interoperablebull Integration a

third-party a

devices

Highly-Availab

bull Optional red

business copeace of mi

Scalable

bull Platforms ha

ability to gro

support bus

Cisco Business Edition 6000

Up to 1000 Users

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1024copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Best-in-Class Solution Components

Built with the Best

Cisco Business Edition 6000Cisco UCS C220M3S

Delivering Better Together

Communications and

Collaboration Services

for All users

Cisco Unity Connection

For voicemail automated attendant

Cisco Jabber

For instant messaging presence

Cisco Unified Co

For customer care

Cisco Emergency Responder

For emergency services

Cisco Unified Communication Manager

For call control native call queuing

Cisco Prime Collaboration

For provisioning administration

management

Cisco Expresswa

For RemoteMobile

Cisco WebEx Mee

For conferencing

Cisco Paging ServerFor point-to-point group paging

Cisco Unified Attendant Console

For call routing distributionCisco Developer

For Third-Party ot

co-resident applica

Cisco Video Com

For H323 interope

Cisco TelePresen

TelePresence Virt

ldquoOn-boxrdquo HD Video

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1124copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Purpose-built for Midmarket

Customizable platform with many application choice

Cisco UCS C220 M3

Rack Mount Server

1000 Users 1000 VMUM

Users

Advanced

Standard

100

Agents50 Users

Group

1000 IMampP

Users

1000

Phones

Scale-up single-server solutionbull lt1000 users 2500 devices 100 cc agents

bull Add second server for redundancy

bull Preloaded with virtualization and apps sw

1 RU MD model 4 apps+1 mgmt

1 RU HD model 8 apps+1 mgmt

bull Bundled 25-user license options included

bull Purchase add-on userapps licenses

bull Single ordering SKU

Price-optimized max limits

30 MCUs

8-10 HD Ports

per Instance

VM

Conferencing

Control

TP Conductor

Video

Conferencing

TP Appliance

(HW Add-on)

Call Control

CUCMVoicemail

Unity

Connection

IM ampP

Jabber

Attendant

Console

CUAC

Contact

Center

UCCX

Response

CER

Paging

Paging

Server

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1224copy 2014 Cisco andor its affiliates All rights reserved

Cisco Business Edition 6000Simple-to-Deploy Manage and Use

Cisco Prime CollaborationPrimary services configuration tool for core applications

bull Solution arrives ready to activate - preloaded with coreapplications intuitive set-up tools and installation wizards

bull User self-management using Role Based Access Control (RBAC)

bull Video endpoint provisioning for UCM endpoints

bull Enhanced provisioning workflows loaded with features better userexperience

bull Self-care portal ndash Available from browser Jabber clients or phones

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1324copy 2014 Cisco andor its affiliates All rights reserved

Add More Collaboration

bull Cisco-approved 3rd-Party applicationsare supported on both BE6000 servermodels

minusThree 3rd-party applications VMs per host

minusSix 3rd-party applications per deployment

bull VMware licenses included

minusCDN CollaborationminusSolutionsPLUS Collaboration

Support 8 UC Applications

CUCM CUC2 x UC

AppsThird-PartyThird-Party3rd-Party

Allow maximum of three 3rd-Party applicCatalogue of Vendor Applications

httpsmarketplaceciscocomcatalog

Cisco Business Edition 6000Interoperable and Open Architecture

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1424

copy 2014 Cisco andor its affiliates All rights reserved

Offering Endpoint ChoiceThe Broadest Portfolio In the Industry Cisco and 3rd-Party Voice amp Vi

Collaboration Rooms

IP Phone Series Cisco IP Wireless Phone IP Confe

Voice Endpoints

Quick Set SX20 MX300 G2Profile 55

Single or Dual

Profile 55Single or Dual

TX9000 TX9200

Personal Video Endpoints

Standard Definition

Endpoints

DX600 Series High

DefinitionEX60 EX90

Telep

CoFor custo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1524

copy 2014 Cisco andor its affiliates All rights reserved

Cisco DesktoCollaborationDX650

bull HD Voice and Vid

bull Comprehensive U

bull Integrated Confeamp Presence

bull On-demand ClouServices

bull Personalize with

bull IT Deployed and

Always-on Collaboration for the Desk

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1624

copy 2014 Cisco andor its affiliates All rights reserved

Introducing Cisco IP Phone 7800 Series

General Business Communications Portfolio

bullVoice-focused Communications

minus High-quality Audio

minus Easy-to-Use

minus Comprehensive Telephony

minus Energy Efficient

minus Reliable and Secure

minus Customizable

bull Light-to-highly Active Voice Users

bull Right-fit for Midmarket Cisco IP Phone 7821

(2-line)

Cisco IP Phone 7841

(4-line)

C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1724

copy 2014 Cisco andor its affiliates All rights reserved

Powering Collaboration Your Way Cisco Jabbe All-in-One Application on Any Device Voice Video IMPresence Con

All-in-One UC Application Collaborate from An

bull Presence and IM

bull Voice video voice messaging

bull Desktop sharing conferencing

bull PC Mac tablet smartph

bull On-premises and Cloud

bull Integration with Microsof

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1824

copy 2014 Cisco andor its affiliates All rights reserved

Support People-Centric Web CollaborationThroughout Your Organization

bull Meetings instant messaging TelePresence and

more

bull Interoperable with Ciscoreg Unified Communications

bull Delivered securely through the cloud and on

premises

bull Consistent cross-platform experience

Windows Mac Linux UNIX and Solaris

Support on mobile devices

Available in 13 languages

Cisco WebEx ConferencingIndustry-Leading Secure Web Collaboration Services

Provide Compelling and Consistent User Experiences

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 1924

copy 2014 Cisco andor its affiliates All rights reserved

Increase Your Customersrsquo Satisfaction with ExcCustomer Care

bull Connect customers to company experts correctly

the first time

bull Accelerate call center productivity and interaction

capabilities

bull Increase employee satisfaction and retention

bull Improve customer satisfaction and loyalty

bull Choose a deployment option right for your

customer care strategy

Cisco Customer CollaborationHighly Available Virtual and Sophisticated

Customer Interaction

D l i d G i W kf f th F t

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2024

copy 2014 Cisco andor its affiliates All rights reserved

Developing and Growing Workforce of the FutureTraining academy transforms connectivity between six sites

bull Improve communication

across six ATEC sites

bull Reduce cost and increase

staff productivity

bull Optimize internal processes

and improve

communication with

external partners

Rebull Less travel and lower cost of

meetings

bull Improved collaboration

between widely-distributed

locations and external

partners

bull Better service for students

and increased staff

productivity leading togreater operational efficiency

Challenges ImpactSolution

bull Cisco Business Edition 6000

supporting Cisco Jabber

TelePresence Unified Contact

Center Express and IP Video

Telephony

bull Acquired technologies using

Cisco Capital financing

M

Cisco collab

increased our com

is helping us trans

while reducing co

obvious but very that the Cisco pl

foster our next gen

Antoacutenio Abelh

AT

M ki Vid d U ifi d C i i C

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2124

copy 2014 Cisco andor its affiliates All rights reserved

Making Video and Unified Communications CoPervasive Cisco solution helps global bank improve collaboration

bull Improve communication

bull across 12 globally

distributed sites

bull Reduce costs and increase

productivity

bull bull Optimize business

processes and

collaboration

Rebull Ability to deliver collaboration

tools and video to more

devices

bull Improved contact between

widely spread offices

bull Greater employee

productivity and operational

efficiency

Challenges ImpactSolution

bull Cisco Unified Communications

platform built on Cisco

Business Edition 6000

bull Cisco Collaboration

applications including Cisco

Jabber WebEx Meetings and

TelePresence

M

With the presen

if an employee

meeting or on a

simple question

a response in se

have to write a lolengthy

Andreas Moch

DV

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2224

copy 2014 Cisco andor its affiliates All rights reserved

Consider Industry-Leading Cisco CollaborationYour Business

Decision Considerations

bull Built with the ability to grow and change

bull Single Management Simplified

bull Open Architecture Applications Platform

bull World Class Cisco Service and Support

Leadership matters Smart technology allows

midsize businesses to empower their employees

and better service their customers

Analysys Mason Limited

ldquo ldquo

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2324

Thank you

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831

7212019 BE 6000 Customer Presentation

httpslidepdfcomreaderfullbe-6000-customer-presentation 2424

copy 2014 Ci d it ffili t All i ht d

Enhancing People-Centric Communications

bull Conference Rooms and Executive Offices

bull Expanded Room Coverage

minus Up to 1500 square feet457 meters

minus Daisy-chaining (max of two)

bull Superior Wideband Audio

minus First two-element conference phone

bull Wired Control Panel

minus Ideal for multi-chairperson conferences

bull Accessory Options

minus DECT Wireless Extension Microphones

bull Device Security and Encryption

Cisco Unified IP Conference Phone 8831