BBA eLearning Academy

BBA eLearning Academy

About the BBA

The BBA is the leading trade association for the UK banking sector with 200 member banks headquartered in over 50 countries with operations in 180 jurisdictions worldwide. Eighty per cent of global systemically important banks are members of the BBA. As the representative of the world’s largest international banking cluster the BBA is the voice of UK banking.

We have the largest and most comprehensive policy resources for banks in the UK and represent our members domestically, in Europe and on the global stage. Our network also includes over 90 of the world’s leading financial and professional services organisations. Our members manage more than £7 trillion in UK banking assets, employ nearly half a million individuals nationally, contribute over £60 billion to the UK economy each year and lend over £150 billion to UK businesses.

For more information on becoming a member and working with the BBA, visit: www.bba.org.uk/membership or email: membership@bba.org.uk

© BBA 2015

Published by:BBA, Pinners Hall, 105–108 Old Broad Street, London EC2N 1EX

www.bba.org.uk

BBA eLearning AcademyWe understand the importance of embedding a culture of ethical behaviour and compliance that is reflected instinctively in your staff conduct. That’s why we created the BBA eLearning Academy, a trusted and effective solution designed to align with the regulated environment in your industry. Its unique features will enable you to manage your compliance training needs through one easy-to-use, secure portal.

The BBA eLearning Academy gives you access to a comprehensive library of courses, supported by an award-winning online learning management system. This ready-made suite of learning tools covers the core compliance training topics. Having unrivalled access to such a broad scope of content takes the burden off you having to decide which courses users should take, by providing a pathway of recommended learning suitable to individual users.

BBA eLearning Academy gives you a fully tailored approach to your compliance training – provided on a simple Content-as-a-Service subscription model, with our integrated eCreator available to those who want to customise the learning, coupled with the ability to create custom programmes, and upload your own questions.

This isn’t a short term fix offering a yearly home for your compliance training. Our solution provides a rolling news feed of topical and relevant information that users can personalise according to their interests. Not only does this help embed a year-round change of culture within your business by ensuring users stay up-to-date with what’s going on in the industry, but their involvement through personalising their homepage also encourages them to keep coming back.

020 7216 8816 | learning@bba.org.uk

The BBA eLearning Academy Library

Every organisation is given full access to the entire suite of learning tools as part of the solution. So as well as supporting mandatory training you can also search the full catalogue for other courses that may be of interest to top-up staff knowledge and further their personal growth within your business.

Core competencies

COBS essentials Introduction to the Financial Conduct Authority (FCA)

Complaint handling and regulated firms Introduction to the Prudential Regulation Authority (PRA)

Consumer credit regulations (motor finance) Managing conflicts of interest

Consumer credit regulations (personal loans and credit cards) Risk management

How to comply with the Data Protection Act The Freedom of Information Act

Information security Treating customers fairly and conduct risk

Introduction to BCOBS and the PSRs (banking) Whistleblowing with confidence

Introduction to BCOBS and the PSRs (building societies)

Financial crime

Combating market abuse MLRO practical guidelines for money laundering prevention staff

Complying with sanctions Money laundering and how you can prevent it

Countering bribery and corruption Money laundering and how you can prevent it - Gibraltar

Customer due diligence Money laundering and how you can prevent it - Guernsey

Fighting fraud Money laundering and how you can prevent it - Jersey

Financial crime: the basics Money laundering and how you can prevent it - UAE

The money laundering and how you can prevent it course includes scenarios for the retail and wholesale banking, asset management,

building society, mortgage and consumer credit sectors.

Specialist/management responsibilities

Approved persons COBS dealing and managing

COBS appropriateness COBS suitability

COBS best execution Senior management arrangements, systems and controls

COBS client categorisation

Mortgage and home finance

Advising and lending responsibly Preventing mortgage fraud

Exploring the mortgage environment Regulation of mortgages and home finance

Handling mortgage and home finance complaints What equity release is and how it works

Mortgages and home finance: treating customers fairly

www.bba.org.uk/elearning

The Compliance Passport

The Compliance Passport is a ready-to-use pathway for new starters and annual training. The passport contains the most used compliance courses in one place, offering an easy to follow pathway towards a compliant culture.

Not only will it save you time, it ensures your staff receive a consistent level of training. The Compliance Passport contains the following courses:

Introduction to the Prudential Regulation Authority (PRA)

Financial crime: the basics

Introduction to the Financial Conduct Authority (FCA)

Money laundering and how you can prevent it

Information security How to comply with the Data Protection Act

Countering bribery and corruption Treating customers fairly and conduct risk

Complaint handling and regulated firms

Effortless and effective

The beauty of the BBA eLearning Academy is its simplicity. Not only is it cost effective, it takes the onus off you by doing the work for you.

Here’s how:If you’re an administrator: you can effortlessly deploy content, monitor and report on mandatory training progress.

If you’re a manager: you can monitor and report staff progress and encourage your team to learn more through reminders and updates.

020 7216 8816 | learning@bba.org.uk

If you’re a user: you can take control of your training and further your professional development by choosing what to learn and when to learn it all year round.

Safeguard your business

BBA eLearning Academy is a cost-effective, robust, trusted solution created by recognised industry experts to meet your needs. You’ll feel comfortable as a business that you have a secure infrastructure in place to achieve the FCA requirements and embed a culture where people are conducting themselves in a compliant manner. BBA eLearning Academy will help you minimise risk and maximise best practice in the workplace.

“Customer feedback is overwhelmingly positive. The main appeal is its ease of use for both learners and administrators alike.” eLearnity Independent Review

Content partners:

www.bba.org.uk/elearning

In partnership with:

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Develop your skills and knowledge with the BBA’s portfolio of training workshops

Our workshops are facilitated by seasoned industry professionals with years of practical know-how and understanding of the financial markets. We have designed each course to put you at the forefront of the latest compliance and industry changes – ensuring you are up-to-date and equipped for the challenges that lie ahead.

Five or more delegates?

If you have five or more delegates who wish to attend any of our public workshops, it may be more cost effective to tailor the content to your organisation and run it in-company. Contact us to discuss your requirements.

BBA Learning Passport – reducing the cost of training workshops

The new BBA Learning Passport is a cost-effective opportunity for organisations to enrol employees on multiple BBA training workshops. At a 25% discount off our normal workshop rates, this multi-buy option gives you access to our complete range of in-depth full-day and half-day practical workshops, all delivered by BBA approved trainers.

How does it work?

For a fixed fee of £4,400 (plus VAT)*, members and non-members can attend ten days training through any combination of workshops from our training calendar at a cost of just £440 (plus VAT) per day.

Key benefits

· Reduces the administrative burden of booking multiple training workshops

· Open to individuals at every level from across your whole organisation

· Available to both BBA members and non-members

*Terms and conditions apply

If you would like further information please contact Philip Allen, Director of Learning, on 0207 216 8843 or philip.allen@bba.org.uk

www.bba.org.uk/training

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BBAPinners Hall

105-108 Old Broad StreetLondon, EC2N 1EX

United KingdomT: 020 7216 8816

E: learning@bba.org.uk

www.bba.org.uk