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Course Guide 2014/15International Students

CRICOS Provider Code: 02233M I National Provider Number 7030 I Sheila Baxter Training Centre Pty Ltd. Trading as Baxter Institute

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Marketing Material Code: 5114

Table of Contents

Welcome to Baxter Institute 03

Dental

Certificate III in Dental Assisting 04 Certificate IV in Dental Assisting 04 Certificate III in Dental Laboratory Assisting 05 Diploma of Dental Technology 05

Automotive

Certificate III in Light Vehicle Mechanical Technology 06 Certificate IV in Automotive Mechanical Diagnosis 06

Fabrication

Certificate III in Engineering - Fabrication Trade 07 Certificate IV in Engineering 07

Business

Certificate III in Business 08 Certificate IV in Business 08 Diploma of Business 08

Accounting

Certificate III in Accounts Administration 09 Certificate IV in Accounting 09 Diploma of Accounting 09

Retail Baking

Certificate II in Retail Baking Assistance 10 Certificate III in Retail Baking (Bread) 10 Certificate III in Retail Baking (Cake and Pastry) 10 Certificate III in Retail Baking (Combined) 11 Certificate IV in Food Processing 11

Beauty

Certificate II in Nail Technology 12 Certificate II in Retail Make-up and Skin Care 12 Certificate III in Beauty Services 12 Certificate IV in Beauty Therapy 13 Diploma of Beauty Therapy 13

Hairdressing

Certificate II in Hairdressing 14 Certificate III in Hairdressing 14 Certificate IV in Hairdressing 15 Diploma of Salon Management 15

Certificate in Spoken & Written English (CSWE)

Course in Preliminary Spoken & Written English 16Certificate I in Spoken & Written English 16Certificate II in Spoken & Written English 16Certificate III in Spoken & Written English 17Certificate IV in Spoken & Written English- Further Studies 17Certificate IV in Spoken & Written English- Employment 17

English as an Additional Language (EAL)

Certificate I in EAL (Access) 18 Certificate II in EAL (Access) 18 Certificate III in EAL (Further Study) 19 Certificate IV in EAL (Further Study) 19

Information Technology

Certificate IV in Information Technology 20 Diploma of Information Technology 20

Reasons to study in Melbourne 21 Information for International Students 21-23

Delivery Location/Contact Details 24

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Marketing Material Code: 5114Stronger, Simpler, Smarter ESOS - Supporting International Students

Welcome to Baxter Institute

Baxter Institute is a registered training organisation, our main campus is located in the heart of Melbourne - across the road from Flinders Street Station. We have various campuses spread out accross inner and outer suburbs in Victoria.

Baxter Institute is proud of its reputation as a leader in vocational training, with modern facilities, equipment, and professional staff who demonstrate a level of expertise appropriate to their fields.

Baxter Institute’s training departments include: Dental, Automotive, Retail Baking, Fabrication, Business, English, Information Technology, Accounting, Beauty, and Hairdressing.

All training at Baxter Institute is focused on preparing students for work. This is achieved by combining the extensive training experience that Baxter Institute brings to its training departments with an impressive array of commercial industry environments, enabling students to gain valuable industry experience. These facilities include a commercial Hair and Beauty salon, Bakery, Cafe, and an Automotive workshop.

In addition, we are affiliated with industry professionals that may offer placements and work experience agreements.*

Extra-curricular events within Baxter Institute as well as competitions against other schools and commercial businesses (such as World Skills) give Baxter Institute students exposure to competitive environments so that they can become more confident and ultimately more ready for work.

Baxter Institute’s students include domestic Australian’s as well as a diverse mix of International students from many regions and cultures including Asia, Latin America, Europe and the subcontinent. Baxter Institute’s training methods are enhanced by its promotion of cultural diversity, mutual understanding, and international friendship within the student population.

Our certificate and diploma courses are government accredited and are on the CRICOS register, allowing international and domestic students to study with peace of mind. There are a variety of short courses to take advantage of including courses for the Hair, Beauty, Food Processing/Retail Baking and Automotive Industries. Students enrolled in short courses can enjoy great flexibility with the opportunity either to follow a set study program or tailor a course to suit their own special needs.

Our training methods are suited to students who have been dissatisfied with the

traditional approaches to education and are looking for a more dynamic style of learning.

We encourage students who have been out of learning environments for some time and are looking for an opportunity to achieve financial independence through learning an applied trade.

We also recognise prior learning and can tailor a course to suit your abilities. To ensure the highest standards in teaching we operate according to a strict code of practice with a comprehensive complaint & appeals policy, refund policy and adherence to government guidelines.

The excellence and professionalism of Baxter Institute’s training, in conjunction with flexible payment plans, flexible start dates and flexible timetables, will ensure that there is a course suitable for many students with special needs. This will also make it easier to study for students who choose to have a part time job. All of these factors are intended to produce the best educational outcomes for our students.

Baxter Institute’s curriculum is focused primarily on practical application. The goal of all training is to support students to join the workforce as soon as possible. At Baxter Institute we provide you with the greatest opportunities for a successful career.

*Conditions Apply


To view the units of competency, please visit our website: www.baxter.vic.edu.au

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Dental

This qualification provides the knowledge and skills necessary to provide an advanced level of chairside assistance to the operator, including contributing to the quality of dental care provided through well developed communication skills, providing an oral health education program that promotes good oral health as part of general good health, as well as implementing and monitoring infection control policy and procedures.

Certificate IV in Dental AssistingCourse Code: HLT43012 | CRICOS Code: 080148F

Delivery Location 134- 136 Flinders St, Melbourne, VIC, 3000

Intakes Monthly ¹

Tuition Weeks 12 weeks

CRICOS Duration 16 weeks incl. up to 4 weeks holiday

Delivery Mode Face-to-face

Assessment Mode

Assessment is a combination of:• Observation of Practical Task• Written Test• Case study• Project

Fees* Please refer to our website www.baxter.vic.edu.au for latest fees *

Entry Requirement IELTS 5.5 or equivalent Completion of Year 11(Aus) or equivalent

Prerequisite Not Applicable

Pathway for further study Not Applicable

Employment Pathway Dental Assistant (advanced)


Intakes Monthly ¹




Assessment Mode



Entry Requirements IELTS 5.5 or equivalent Completion of Year 11(Aus) or equivalent


Pathway to Further Study HLT43012 Certificate IV in Dental Assisting

Employment Pathway Dental Assistant

This qualification provides the knowledge and skills needed to assist a dentist, dental hygienist or dental therapist during all health care procedures, to help maintain high standards of infection control and to assist with practice administration.

Certificate III in Dental AssistingCourse Code: HLT31812 | CRICOS Code: 080141B

International Course Guide 2014/15National Provider Number: 7030 | CRICOS Provider Code: 02233M I Sheila Baxter Training Centre Pty Ltd I Trading as Baxter Institute

¹ Subject to sufficient number of enrolments. * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.



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International Course Guide 2014/15National Provider Number: 7030 | CRICOS Provider Code: 02233M I Sheila Baxter Training Centre Pty Ltd I Trading as Baxter Institute* For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change. ^ Qualifications not offered at Baxter Institute.


Intakes Weekly ¹




Assessment Mode





Pathway to Further Study HLT50512 Diploma of Dental Technology

Employment Pathway Dental Laboratory Assistant

This qualification provides the knowledge and skills required to assist in a dental laboratory in accordance with state/territory legislation. It covers workers who will be pouring impressions, producing custom-made trays, manufacturing occlusal registration rims, transferring oral records and articulating models for a range of prostheses as well as constructing mouthguards.

Certificate III in Dental Laboratory AssistingCourse Code: HLT32712 | CRICOS Code: 078765K

This qualification provides the knowledge and skills needed to work as a Dental Technician. It covers the construction of dentures, bridges, crowns and other dental appliances and the repair and modification of these appliances.

Diploma of Dental TechnologyCourse Code: HLT50512 | CRICOS Code: 078766J

Delivery Location 134-136 Flinders St, Melbourne, VIC, 3000

Intakes Weekly ¹




Assessment Mode





Pathway for further study ^ HLT60412 Advanced Diploma of Dental Prosthetics

Employment Pathway Dental Technician



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International Course Guide 2014/15National Provider Number: 7030 | CRICOS Provider Code: 02233M I Sheila Baxter Training Centre Pty Ltd I Trading as Baxter Institute^ Qualifications not offered at Baxter Institute. * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

This qualification covers the skills and knowledge required to perform a broad range of tasks on a variety of light vehicles in the automotive service and repair industry. The Certificate III in Light Vehicle Mechanical Technology prepares new employees or recognizes and develops existing workers performing mechanical work in the automotive light vehicle service and repair industry.

This qualification covers the skills and knowledge required to perform advanced diagnostic operations in the automotive retail, service and repair environment. The Certificate IV in Automotive Mechanical Diagnosis provides advanced training for automotive technicians who want to further develop their diagnostic and technical skills.

Certificate III in Light Vehicle Mechanical TechnologyCourse Code: AUR30612 | CRICOS Code: 079671G

Certificate IV in Automotive Mechanical DiagnosisCourse Code: AUR40212 | CRICOS Code: 079672G

Delivery Location 91-93 Queensbridge St, Southbank, VIC 3006

Intakes Weekly




Assessment ModeAssessment is a combination of:•Observation of Practical Task•Online Test




Pathway for further study

AUR40212 Certificate IV in Automotive Mechanical DiagnosisÂUR40812 Certificate IV in Automotive Mechanical Overhauling, or other relevant qualifications.

Employment Pathway Light Vehicle Mechanical Technician


Intakes Weekly




Assessment ModeAssessment is a combination of:•Observation of Practical Task•Online Test



Prerequisite AUR30612 Certificate III in Light Vehicle Mechanical Technology


ÂUR50112 Diploma of Automotive ManagementÂUR50212 Diploma in Automotive Technology or other relevant qualifications

Employment Pathway Automotive Leader Master TechnicianAutomotive Technical Advisor

Automotive



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The Certificate IV in Engineering specifies the competencies required for employment as a Higher Engineering Tradesperson or a Special Class Engineering Tradesperson (Mechanical) - Level II, Special Class Engineering Tradesperson (Fabrication) - Level II, Special Class Engineering Tradesperson (Electrical/Electronic) - Level II in mechanical, electrical/electronic or fabrication trade disciplines. Job roles may include the design, assembly, manufacture, installation, modification, testing, fault finding, commissioning, maintenance and service of equipment and machinery, the fabrication of structures and assemblies, manufacture of sheet metal work, as well as use of relevant machinery, equipment and joining techniques. Employment outcomes related to this qualification are found in a wide variety of manufacturing and engineering related sectors.

This qualification covers the skills and knowledge required for employment as an Engineering Tradesperson - Fabrication within the metal, engineering, manufacturing and associated industries or other industries where Engineering Tradespersons - Fabrication work. The Certificate III in Engineering - Fabrication Trade specifies the competencies required for employment as a qualified welder and fabricator. Employment outcomes related to this qualification are found in a wide variety of manufacturing and engineering related sectors.

Certificate IV in EngineeringCourse Code: MEM40105 | CRICOS Code: 072114E

Certificate III in Engineering - Fabrication TradeCourse Code MEM30305 | CRICOS Code: 069786B

Delivery Location 201 Arden St, North Melbourne, VIC 3051

Intakes Weekly




Assessment Mode

Assessment is a combination of:• Observation of Practical Task• Written/Online Test• Project




Pathway for further study^MEM50105 Diploma of Engineering - Advanced Trade or other relevant qualifications

Employment Pathway

Higher Engineering Tradesperson or a Special Class Engineering Tradesperson (Mechanical) - Level II, Special Class Engineering Tradesperson (Fabrication) - Level II, Special Class Engineering Tradesperson (Electrical/Electronic) - Level II

Delivery Location 201 Arden St, North Melbourne, VIC 3051

Intakes Weekly




Assessment Mode

Assessment is a combination of:• Observation of Practical Task• Written/Online Test• Project




Pathway for further studyMEM40105 Certificate IV in Engineering ^MEM50105 Diploma of Engineering - Advanced Trade or other relevant qualifications

Employment Pathway Engineering Tradesperson - Fabrication

Fabrication



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This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyze and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Certificate IV in BusinessCourse Code: BSB40212 | CRICOS Code: 079160J

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Certificate III in BusinessCourse Code: BSB30112 | CRICOS Code: 079159B

Delivery Location 228-236 Flinders Street, Melbourne, VIC, 3000

Intakes Weekly



Delivery Mode Face-to-face, Computer Aided

Assessment Mode

Assessment is a combination of:• Observation of Practical Task• Written Test• Project

Fees*Please refer to our website: www.baxter.vic.edu.au for latest fees *

Entry Requirements IELTS 5.5 or equivalentCompletion of Year 11(Aus) or equivalent



BSB40212 Certificate IV in Business, or a range of other Certificate IV qualifications.

Employment Pathway

Customer Service Advisor/Data EntryOperator /General Clerk /Payroll Officer/Typist, Word Processing Operator / GeneralRole


Intakes Weekly




Assessment Mode






BSB50207 Diploma of Business^BSB60207 Advanced Diploma of Business^A range of Diploma level qualifications within the BSB07 Business Services Training Package or other Training Packages.

Employment Pathway

Administrator, Project Officer


Intakes Weekly




Assessment Mode

Assessment is a combination of:• Written Test• Project





^ BSB60207 Advanced Diploma of Business ^ Bachelor of Business or a range of other Advanced Diploma qualifications.

Employment Pathway Executive Officer

Business

This qualification reflects the role of individuals with substantial experience in a range of settings who are seeking to further develop their skills across a wide range of business functions. This qualification is also suited to the needs of individuals with little or no vocational experience, but who possess sound theoretical business skills and knowledge that they would like to develop in order to create further educational and employment opportunities.

Diploma of BusinessCourse Code: BSB50207 | CRICOS Code: 069783E



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Intakes Weekly




Assessment Mode

Assessment is a combination of:•Observation of Practical Task•Written Test•Project





FNS40611 Certificate IV in Accounting ^ BSB51107 Certificate IV in Bookkeeping

Employment Pathway

Accounts Clerk, Payroll and Accounts Clerk


Intakes Weekly




Assessment Mode

Assessment is a combination of:•Written Test•Project


Entry Requirements

IELTS 5.5 or equivalentCompletion of Year 11(Aus) or equivalent



FNS50210 Diploma of Accounting

Employment Pathway

Accounting Support Officer


Intakes Weekly




Assessment Mode

Assessment is a combination of:•Written Test•Project



Prerequisite

Completion of core units in Cert IV in Accounting in the Financial Services Training Package FNS10 OR Completion of core units in Cert IV in Accounting in the Financial Services Training Package FNS04.


^ Qualifications such as Advanced Diploma of Accounting would support career progression

Employment Pathway

Financial Manager /Financial ExecutiveOfficer \ Financial Supervisor

This qualification reflects accounting job roles in financial services and other industries requiring accounting support functions. Individuals seeking BAS agent registration should complete this qualification. As it is currently cited as meeting some of the educational requirements for BAS agent registration by the Tax Practitioners Board (TPB). Other conditions apply, including a designated period of experience. Individuals should check current registration requirements with the TPB as this is regularly under review.

Certificate III in Accounts AdministrationCourse Code: FNS30311 | CRICOS Code: 078057E

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Certificate IV in AccountingCourse Code: FNS40611 | RICOS Code: 078058D

Accounting

This qualification is designed to reflect the job role of entry level employees working across the entire financial services industry who perform duties such as:• Filing, checking, processing financial data entry and processing accounts payable/accounts receivable• Providing customer service in financial transactions• Assisting in processing payroll• Front line cashiering and bank account maintenance• Assisting with entering transaction data to ledgers and maintaining a general ledger• Processing purchases and sales including EFT/e-business• Producing GST reports

Diploma of AccountingCourse Code: FNS50210 | CRICOS Code: 078059C

This qualification reflects professional accounting job roles in financial services and other industries. It prepares individuals for employment in accounting job roles with duties such as:

• Preparing financial statements for reporting, and for non reporting entities• Maintaining a computerized accounting system • Preparing tax returns• Preparing management accounting information• Maintaining internal control systems• Reporting on business performance



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International Course Guide 2014/15National Provider Number: 7030 | CRICOS Provider Code: 02233M I Sheila Baxter Training Centre Pty Ltd I Trading as Baxter Institute * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

Certificate III in Retail Baking (Cake and Pastry)CRICOS Code: FDF30510 | CRICOS Code: 078061J

Certificate III in Retail Baking (Bread)Course Code: FDF30610 | CRICS Code: 078062G

Certificate II in Retail Baking AssistanceCourse Guide: FDF20510 | CRICOS Code: 078771A

Retail Baking

Certificate III in Retail Baking (Cake and Pastry)This Qualification covers the retail baking - cake and pastry specialization within the food processing industry. The Certificate III in Retail Baking (Cake and Pastry) provides trade baking skills and knowledge for those working in a retail baking environment with a focus on cakes and pastry.Certificate III in Retail Baking (Bread)This Qualification covers the retail baking - bread specialisation within the food processing industry. The Certificate III in Retail Baking (Bread) provides trade baking skills and knowledge for those working in a retail baking environment with a focus on bread baking.

This Qualification covers the retail baking specialization within the food processing industry. This certificate targets those working within a retail baking environments undertaking non-trade related work or working as a trade assistant. This Qualification is designed for application in supervised environments where the work is primarily predictable with some basic problem solving requirements. Typically this role would include some predetermined, routine baking functions with customer service and general preparation and cleaning skills.


Intakes Weekly

Tuition WeeksCake and Pastry: 38 weeksBread: 30 weeks

CRICOS DurationCake and Pastry: 52 weeks incl. up to 14 weeks holidayBread: 40 weeks incl. up to 10 weeks holiday


Assessment Mode



Entry RequirementIELTS 5.5 or equivalentCompletion of Year 11(Aus) or equivalent


Pathway for further study FDF40110 Certificate IV in Food Processing or other suitable Certificate IV qualifications.

Employment PathwayCake and Pastry: Pastry CookBread: Pastrycook’s Assistant


Intakes Weekly


CRICOS Duration 28 weeks incl. Up to 8 weeks holiday


Assessment Mode






FDF30510 Certificate III in Retail Baking (Cake and Pastry), ORFDF30610 Certificate III in Retail Baking (Bread), ORFDF30710 Certificate III in Retail Baking (Combined)

Employment Pathway Pastrycook’s Assistant



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^ Qualifications not offered at Baxter Institute. * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

This Qualification covers the retail baking - cake and pastry and bread specialization within the food processing industry. The Certificate III in Retail Baking (Combined) provides trade baking skills and knowledge for those working in a retail baking environment with a focus on cakes and pastry and bread.

Completion of the Certificate IV in Food Processing, graduates will have knowledge and skills to work in supervisory or middle management roles within food processing environments. Graduates will acquire technical skill and knowledge required to solve food production problems and ensure that operations are implemented and maintained at optimal performance.


Intakes Weekly




Assessment ModeAssessment is a combination of:•Observation of Practical Task•Written Test•Project




Pathway for further study FDF40110 Certificate IV in Food Processing or other suitable Certificate IV Qualifications

Employment Pathway Baker (Retail Combined)


Intakes Weekly




Assessment ModeAssessment is a combination of:•Observation of Practical Task•Written Test•Project




Pathway for further study ^ FDF50110 Diploma of Food Processing or any other suitable qualification

Employment Pathway Retail Baking Tradesperson/ Manager/Owner/ Operator

Certificate III in Retail Baking (Combined)Course Code : FDF30710 | CRICOS Code: 078060K

Certificate IV in Food ProcessingCourse Code: FDF40110 | CRICOS Code: 078772M



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International Course Guide 2014/15National Provider Number: 7030 | CRICOS Provider Code: 02233M I Sheila Baxter Training Centre Pty Ltd I Trading as Baxter Institute * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

Certificate II in Retail Make-Up and Skin Care: This qualification reflects the role of individuals who are competent in communicating in the workplace, interacting with customers, demonstrating and selling make-up and retail skin care products, and performing routine salon or store functions. The qualification is designed to reflect the role of persons who perform a prescribed range of functions under supervision, involving known routines and procedures.

Certificate II in Nail Technology: This qualification reflects the role of individuals who are competent in interacting with customers, providing manicure and pedicure services, applying acrylic or gel nail enhancement, and applying nail art. Work would be undertaken in the nail technology stream of the beauty industry. This qualification is designed to reflect the role of persons who perform a prescribed range of functions, involving known routines and procedures and with some accountability for the quality of outcomes.

This qualification reflects the role of individuals who are competent in interacting with customers, providing a range of beauty services which includes make-up, waxing, nail technology, lash and brow treatments, and demonstrating and selling retail skin care and other cosmetic products. Work would be undertaken in beauty therapy salons and in the wider beauty industry.

Certificate II in Retail Make-Up and Skin CareCourse Code: SIB20110 | CRICOS Code: 078053J

Certificate II in Nail TechnologyCourse Code: SIB20210 | CRICOS Code: 078051M

Certificate III in Beauty Services Course Code: SIB30110 | CRICOS Code: 078054G

Delivery Location 100 Flinders Street, Melbourne, VIC, 3000

Intakes Weekly




Assessment Mode

Assessment is a combination of:•Observation of Practical Task•Written Test•Assignment




Pathway for further studySIB40110 Certificate IV in Beauty TherapySIB50110 Diploma of Beauty Therapy

Employment PathwayBeauty Therapist working in a salon/ Waxingand Nail technician/ Make up and skin careconsultant

Beauty


Intakes Weekly




Assessment Mode





Pathway for further study SIB30110 Certificate III in Beauty Services

Employment Pathway

Retail Make-Up and Skin Care:Beauty & Retail consultant/ Make upconsultant \ Skin care demonstrationconsultantNail Technology:Nail Technician/ Nail Specialist



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^ Qualifications not offered at Baxter Institute.* For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

Certificate IV in Beauty Therapy Course Code: SIB40110 | CRICOS Code: 078055G

Diploma of Beauty TherapyCourse Code: SIB50110 | CRICOS Code: 078056F

This qualification reflects the role of individuals who are competent in a prescribed range of beauty therapy treatments and services, including facial, advance facial, lash and brow treatments, nail technology services, make-up, waxing, and body massage, as well as providing advice on and selling retail skin care and cosmetic products. Work would be undertaken as skilled beauty therapists in the beauty therapy services stream of the beauty industry. This qualification is designed to reflect the role of those who work relatively autonomously. It involves the performance of a broad range of skilled applications, including requirements to evaluate and analyze current practices, develop new criteria and procedures for performing current practices, and some provision of leadership and guidance to others in the application and planning of skills.

This qualification reflects the role of individuals who are competent in a broad range of beauty therapy treatments and services which may include facial massage, body massage, hair removal, cosmetic tattooing, spa treatments, lash and brow treatments, nail technology services, make-up, aromatherapy, micro-dermabrasion, providing advice on beauty treatments and services, selling retail skin care and cosmetic products and coordinating a work team. Work would be undertaken as skilled beauty therapists in salons, spas and the wider beauty industry. This qualification is designed to reflect the role of those who work relatively autonomously. It involves the self-directed application of knowledge and skills with substantial depth in some areas where judgement is required in planning and selecting appropriate equipment, services and techniques. Applications involve personal responsibility and autonomy in performing complex technical operations. The work reflected in this qualification may include participating in teams, and groups.


Intakes Weekly




Assessment Mode





Pathway for further study SIB50110 Diploma of Beauty Therapy

Employment Pathway Beauty Therapist/ Salon manager/ Sectionmanager in a Department Store


Intakes Weekly




Assessment Mode






^ Vocational Graduate Certificates in intense Pulsed Light and Laser Hair ReductionSIB50210 Diploma of Salon Management^Bachelor of Health Science - Dermal Therapies

Employment PathwayBeauty Therapist/ Salon Owner/Director/Salon Manager/ Makeup Artistry/ RetailCosmetic Assistant or Cosmetic Consultant



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¹ Subject to timetable selection^ Qualifications not offered at Baxter Institute. * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

This qualification reflects the role of individuals who work as salon assistants and are competent in communicating in the workplace, interacting with and providing service to clients and assistance to colleagues. They perform routine functions under direct supervision as part of a hairdressing team.

This qualification reflects the role of individuals employed as hairdressers working as part of a team in a hairdressing environment, and who are competent in communicating in the workplace, consulting with clients, selling products and services, and designing and applying a broad range of technical hairdressing services on clients. These individuals possess a range of well-developed skills where discretion and judgement is required and are responsible for their own outputs.

Certificate II in HairdressingCourse Code: SIH20111 | CRICOS Code: 078767G

Certificate III in Hairdressing Course Code: SIH30111 | CRICOS Code: 078768G


Intakes Weekly



Delivery Mode Face-to-faceSelf-paced study ¹

Assessment Mode





Pathway for further study SIH30111 Certificate III in Hairdressing

Employment Pathway Salon assistant


Intakes Weekly




Assessment Mode





Pathway for further studySIH40111 Certificate IV in HairdressingSIB50210 Diploma of Salon Management^ SIH80113 Graduate Certificate in Hairdressing Creative Leadership

Employment Pathway Hairdresser

Hairdressing



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¹ Subject to timetable selection^ Qualifications not offered at Baxter Institute. * For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

Delivery Location 100 Flinders St, Melbourne, VIC 3000

Intakes Weekly




Assessment Mode





Pathway for further study ^ Bachelor of Business

Employment Pathway Salon supervisor/ Salon manager/ Salonowner

Delivery Location 100 Flinders St, Melbourne, VIC 3000

Intakes Weekly




Assessment Mode




Prerequisite SIH30111 Certificate III in Hairdressing

Pathway for further studySIB50210 Diploma of Salon Management^ SIH80113 Graduate Certificate in Hairdressing Creative Leadership

Employment Pathway Highly skilled hairdresser

This qualification reflects the role of highly skilled senior hairdressers who develop complex technical skills and knowledge working as part of or coordinating a salon team. It includes senior hairdressers who work as technical advisers with a hairdressing products company, or independently as a freelance session stylist. Functions at this level include the self-directed application of a broad range of knowledge and skills and the provision of technical leadership, training and support to colleagues. A hairdresser at this level may provide specialist services, including haircutting, hair design, hair colouring, complex colour correction, hair extensions, chemical reformation, trichology and makeup application. The Certificate IV in Hairdressing is designed to build on the foundation skills acquired through the completion of the Certificate III in Hairdressing or equivalent.

Certificate IV in HairdressingCourse Code: SIH40111 | CRICOS Code: 078769F

This qualification reflects the role of individuals who are competent in managing the overall operation of a business involved in services and sales delivery in personal services environments, including, hairdressing and beauty salons and spas. A salon manager at this level may focus on building the business, creating and establishing a personal services culture, leading and developing a team, developing and implementing marketing activities, and ensuring all occupational health and safety requirements are maintained. This qualification is designed to reflect the role of managers or owner managers who work relatively autonomously and coordinate and supervise others. It involves the self-directed application of knowledge and skills, and the provision of leadership and support to colleagues through the development and management of service delivery, and sales delivery concurrent with ongoing human resources development.

Diploma of Salon ManagementCourse Code: SIB50210 | CRICOS Code: 078770B



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* For latest material, tuition & course related fees refer to the website. Once enrolled fees are not subject to change.

Certificate I in Spoken and Written English (CSWE) is a beginner general education English course for the delivery of English language, literacy and numeracy to learners who have just started learning the English language and who have had minimal exposure to English. Graduates of CSWE I will have developed language and literacy skills for initial involvement in English-speaking community, work and educational contexts. Through participation in courses at CSWE I level, students can develop knowledge about the English language and skills in using the language and mathematical concepts in social contexts. They can also begin to develop autonomous strategies to utilise the second language environment outside the classroom to continue to develop their language, literacy and numeracy skills.

Certificate I in Spoken and Written EnglishCourse Code: 10362NAT | CRICOS Code: 080529D

Certificates in Spoken & Written English (CSWE)Course in Preliminary Spoken and Written EnglishCourse Code: 10361NAT | CRICOS Code: 080527F

Students in the Preliminary Course in Spoken and Written English will have extremely limited core-skills. Students will learn strategies to study in formal learning environments, learn to read and write words and simple sentences, and learn to recognise and write the alphabet. Students will also learn to recognise and write simple numbers, understand time and money, and give personal information. A strong focus of this level is to participate in simple conversational exchanges.

Delivery Location 228-236 Flinders St, Melbourne, VIC 3000

Intakes Weekly




Assessment Mode

Assessment is a combination of:•Observation of Practical Task•Written/Online Test•Portfolio

Fees*Please refer to our website www.baxter.vic.edu.au for latest fees *


Admissions Requirements

Subject to English Placement Test results

Pathway to Further Study

10363NAT Certificate II in Spoken and Written English


Intakes Weekly




Assessment Mode







10362NAT Certificate I in Spoken & Written English


Intakes Weekly




Assessment Mode







10364NAT Certificate III in Spoken and Written English - Futher Studies

Certificate II in Spoken and Written English (CSWE) is a post-beginner general education English course for the delivery of English language, literacy and numeracy to learners who have developed a basic level of English, literacy or numeracy skills and who have had some formal or informal exposure to English. Graduates of CSWE II will have developed language and literacy knowledge and skills for participation in defined English-speaking community, work and educational contexts. Through participation in courses at CSWE II level, students can develop knowledge about the English language and skills in using the language and mathematical concepts in social contexts. They can also develop language, literacy and numeracy skills that enable them to demonstrate their autonomy and judgement in structured and stable contexts outside the classroom and to continue to develop their language, literacy and numeracy skills.

Certificate II in Spoken and Written EnglishCourse Code: 10363NAT | CRICOS Code: 080531K



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Certificates in Spoken & Written English (CSWE)

Certificate III in Spoken and Written English (CSWE) is an intermediate general education English course for the delivery of English language, literacy and numeracy to learners who have developed a survival level of English, literacy and numeracy skills and who have had some formal or informal exposure to English. Graduates of CSWE III can develop language, literacy and numeracy knowledge and skills which will enable them to select and apply these skills to complete routine tasks and provide communication solutions in predictable and some unpredictable English-speaking community, work and educational contexts. Graduates will have the language skills to move on to more specialised language learning for specific contexts such as academic study or vocational training. Through participation in programs at CSWE III level, students can develop knowledge about the English language and skills in using the language and mathematical concepts in a broader range of social contexts involving a range of social relationships. They can develop language, literacy and numeracy skills that enable them to take responsibility for interactions and the preparation of written texts through understanding the established patterns of interaction and text structure and grammar within social contexts.

Certificate III in Spoken and Written EnglishCourse Code: 10364NAT | CRICOS Code: 080532J

Certificate IV in Spoken and Written English – Further Studies is an Advanced general education English course in the highly specialised field of English for academic purposes (EAP). It is designed for Advanced learners who are preparing for academic study. Graduates of this course can develop language and literacy knowledge and skills that will enable them to produce high level responses to assignments and examinations that conform to academic principles of acknowledging the work of others and avoiding plagiarism. Learners studying at this level can develop knowledge about the English language and skills that will enable them to analyse, compare and integrate information from a range of sources into their academic work

Certificate IV in Spoken and Written English – Further StudiesCourse Code: 0365NAT | CRICOS Code: 080533G

Certificate IV in Spoken and Written English - Employment provides an Advanced English language course for learners who are skilled and trained migrants and refugees. Graduates of this course can develop Advanced language and literacy skills that will enable them to communicate their specific areas of expertise and their past work experience developed in their countries of origin and in a language other than English. This will enable them to complete a range of routine and non-routine workplace and/or jobseeking tasks and communicate solutions to a variety of problems. In this level, students can develop knowledge about the English language and skills in using language and literacy in a broader range of workplace and jobseeking contexts involving a range of social relationships. They can develop language and literacy skills that enable them to take responsibility for interactions and the preparation of written texts through understanding the established patterns of interaction, text structure and grammar that are determined by social contexts

Certificate IV in Spoken and Written English – Employment Course Code 10366NAT | CRICOS Code: 080534G


Intakes Weekly




Assessment Mode







10365NAT Certificate IV in Spoken and Written English – Further Studies 10366NAT Certificate IV in Spoken & Written English- Employment


Intakes Weekly




Assessment Mode






Pathway to Further Study Vocational Courses


Intakes Weekly




Assessment Mode






Pathway to Further Study Vocational Courses



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Intakes Weekly

Study Period 24 weeks



Assessment Mode

Assessment is a combination of:•Observation of Practical Task•Written Test•Portfolio



Admissions Requirements Subject to English Placement Test results

Pathway to Further Study 22251VIC Certificate II in EAL (Access)

Certificate I in EAL (Access)Course Code: 22250VIC | CRICOS Code: 082181M


Intakes Weekly




Assessment Mode





Pathway to Further Study 22255VIC Certificate III in EAL (Further Study)

Certificate II in EAL (Access)Course Code: 22251VIC | CRICOS Code: 082182K

Certificates in English as an Additional Language (EAL)

Certificate I in EAL (Access) outcomes focus on the development of English language speaking, listening, reading and writing skills directly related to immediate personal and social needs together with electives selected to develop relevant social, settlement, digital literacy and numeracy skills and knowledge. The overall objective of this qualification is preparation for participation in further English language study or vocational training which may include English language support or employment. Students who complete the course will be able to: Interpret and use a small number of simple, common high frequency words, phrases and expressions such as those related to self and others in familiar social situation, immediate needs, time, and place. Exchange greetings and personal information. Make simple requests or enquiries. Follow / give simple verbal instructions of one or two steps. Read simple texts, familiar signs and symbols in familiar environment. Locate and interpret relevant information in simple electronic, printed, and visual texts. Complete formatted texts with own personal details, factual, numerical information and / or symbols. Create simple sequenced texts (one or two simple phrases or a short series of sentences with simple grammatical structures) for a range of purposes.

Certificate II in EAL (Access) outcomes focus on the development of English language speaking, listening, reading and writing skills together with electives directly selected to develop relevant knowledge and skills for simple everyday communication, including digital literacy, and community participation and to enable participants to move into further English language education or vocational training or a combination of both. The overall objective of this qualification is preparation for participation in further English language study or vocational training which may include English language support or employment. Students who complete the course will be able to: Participate in and initiate simple conversations about familiar personal, community, social and topical issues with others. Make simple requests of others. Use questioning to clarify information / ideas / opinions. Follow / give verbal instructions of limited complexity. Locate relevant information in familiar, electronic, printed, handwritten and visual texts. Read and interpret routine documents, complete routine forms. Write a series of simple sentences and short paragraphs of limited complexity relevant to own purposes.



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Intakes Weekly




Assessment Mode





Pathway to Further Study 22258VIC Certificate IV in EAL (Further Study) / Vocational courses


Intakes Weekly




Assessment Mode





Pathway to Further Study Vocational Courses/Higher Education

Certificates in English as an Additional Language (EAL)

Certificate IV in EAL (Further Study)Course Code: 22258VIC | CRICOS Code: 082184G

Certificate IV in EAL (Further Study) outcomes focus on the consolidation of advanced English language speaking and listening, reading, writing, literacy skills including digital literacy skills, and study skills in English prior to accessing a range of further study pathways including higher education. Participants include those who may have already completed or partially completed further or higher education, those who wish to upgrade their qualifications and those wishing to enter higher level qualifications for the first time. The purpose of this course is to develop communication and research skills and knowledge at a complex level together with knowledge of the Australian education system. Outcomes are designed to support those who will use their existing skills and knowledge in their language in the workplace to gain access to further training to support employment. Students who complete the course will be able to: Discuss and share information / ideas / opinions in further study contexts. Present and respond to extended oral presentation. Use questioning and active listening to ascertain and clarify information / ideas / opinions. Locate, interpret and analyse a range of complex documents. Write complex texts relevant to a range of purposes and audiences. Write an extended text using evidence appropriately to justify argument / position / thesis. Take notes on complex oral presentations or from reading.

Certificate III in EAL (Further Study)Course Code: 22255VIC | CRICOS Code: 082183J

Certificate III in EAL (Further Study) focuses on the consolidation of English language speaking, listening, reading, writing and study skills to participate in a range of Australian further study contexts. Outcomes also include literacy skills incorporating digital literacy skills, cultural and critical knowledge and skills together with knowledge and skills to access further education pathways. Participants may pathway into vocational or other education or to further English language courses. Students who complete the course will be able to: Give and respond to oral presentations for further study purposes. Discuss information / ideas / opinions /instructions with others. Use questioning and active listening to ascertain and clarify information / ideas / opinions. Follow / give verbal instructions. Make verbal requests and suggestions in a study context. Locate, interpret and evaluate relevance of information of some complexity in electronic, printed, handwritten and visual texts. Draw on researched information to write straightforward texts appropriate to audience.



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This qualification provides the skills and knowledge for an individual to be competent in a wide range of general information and communications technology (ICT) technologies and to support small to medium enterprises (SMEs) that require broader rather than more specialised ICT support. Persons working at this level apply a wide range of knowledge and skills in basic networking, IT support, database development, programming and web development support, working safely and ethically in a sustainable work environment.

Certificate IV in Information TechnologyCourse Code: ICA40111 | CRICOS Code: 079161G


Intakes Weekly




Assessment Mode




Entry RequirementIELTS 5.5 or equivalent Completion of Year 11(Aus) or equivalent

Pathway to Further StudyICA50111 Diploma of Information Technology or a range of other Diploma qualifications

Employment Pathway ICT ‘Generalist’ role

This qualification provides the skills and knowledge for an individual to administer and manage information and communications technology (ICT) support in small-to-medium enterprises (SMEs) using a wide range of general ICT technologies. Persons working at this level provide a broader rather than specialised ICT support function, applying a wide range of higher level technical skills in ICT areas such as networking, IT support, database development, programming and web development.

Diploma of Information TechnologyCourse Code: ICA50111 | CRICOS Code: 079162G


Intakes Weekly




Assessment Mode




Entry RequirementIELTS 5.5 or equivalent Completion of Year 11(Aus) or equivalent

Pathway to Further Study^ ICA60111 Advanced Diploma of Information Technology ^ other ICA11 Advanced Diploma qualifications.

Employment Pathway ICT Technical support roles

Information Technology

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Reasons to study in MelbourneMelbourne is the capital city of Victoria. It is located by the Yarra River and surrounds Port Phillip Bay with its beautiful beaches and water sporting facilities. It is a beautiful city with many attractive parks, gardens, sporting venues and scenic surroundings. Melbourne is a world- renowned cultural, artistic, financial and communications centre served by an international airport, a cargo and passenger seaport, and rail links to neighbouring states. Melbourne is often voted the world’s ‘most livable city’ and offers clean fresh air and an abundance of amazing parks and gardens.

Melbourne is considered to be the shopping capital of Australia and offers some of Australia’s biggest shopping complexes as well as sophisticated, exclusive boutiques and a host of lively and popular markets. Melbourne has a population of over 4 million people, one quarter of which were born overseas making it one of the world’s most multicultural cities.

There are people from 140 nations living harmoniously together. This broad ethnic mix has brought many benefits to the city including a wide range of cuisines and over 2,300 elegant restaurants, bistros and cafes.

Sometimes called the culinary capital of Australia, Melbourne has a vast array of restaurants, offering a variety of international cuisine. Bustling Chinatown in the heart of the city, serves up the finest of Asian cuisine and culture. Several other Melbourne streets are dedicated to Vietnamese, Italian and Greek food - cuisine to suit every palate and many to suit a student’s budget.

Melbourne has an efficient public transport system with trams, trains and buses providing an extensive network throughout the city and suburbs. Melbourne is a sprawling city with suburbs extending up to 50km from the centre of the city. The city centre is on the banks of the Yarra River, 5km from Port Phillip Bay. The city centre features world class department stores, historical architecture, theatres, galleries and arts centres. Melbourne is only a short distance from many beautiful beaches as well as the Victorian mountain regions which are extremely popular for skiing in winter.

ClimateMelbourne enjoys a temperate climate with four distinct seasons in the year – summer, autumn, winter and spring. Temperatures range from 40˚C in summer to as low as 5˚C in the winter. Sports and other outdoor activities are possible at all times of the year. Melbourne boasts one of the biggest covered sporting areas in the world.

LanguageIn Australia not only is there the opportunity to improve your English through specialist study in an English-speaking environment but all sectors of Australian education and training provide tuition in many other languages as well. English as it is spoken in Australia is easily understood by all other English-speaking nations. While there are some minor differences in accent between the cities and country areas the difference is much less than you will find in America, Britain and Canada. As you improve your English in Australia you will learn some of our slang, and have a lot of fun explaining the meanings to your friends and relatives at home.

Clean, safe, cosmopolitanStudents from all over the world come to Melbourne to take advantage of our world-class education and enjoy our friendly hospitality and cultural diversity. Melbourne has low crime rates and strict gun control laws providing a safe environment in which to learn and travel. With one of the highest standards of living in the world, Australia offers modern transport systems, convenient telecommunications, cosmopolitan shopping complexes and excellent health services.

Cost of LivingIn addition to paying the full cost of their courses, full-fee students must meet all their own travel and living expenses, plus administrative charges made by the institution. A single person studying in Melbourne will need about $18,610 each year in addition to the tuition fees. This amount also depends on the type of accommodation a student chooses. For a person with a dependant, an additional A$6,515 per dependant per year is required. (Refer to Department of Immigration & Border protection website www.immi.gov.au for further details and updates)

Accommodation1The following types of accommodation are available for International students: • Hostels and Guesthouses - $80 to $135 per week• Shared Rental - $70 to $250 per week• Homestay - $110 to $270 per week• Rental - $100 to $400 per week• Boarding schools - $10,000 to $20,000 a year

Other Costs1• Renting a room: $120-$180• Part-time job up to 20 hours a week: $100-$350.• Groceries: $50-$80 a week• 1 packet of noodles: $1.50• 1 kg rice: $3-$4• 1 kg fresh fruit: $3-$5• 1 litre of milk: $2.00• Pre-paid mobile phone contract: around $30 per month• Transport pass, weekly, zone 1: $30.20• Litre petrol: $1.20 - $1.50

1 Prices include GST and are based on figures from www.studyinmelbourne.gov.au and are accurate at the time of print and are subject to change.For more information and latest figures, please refer to above website. Certain accommodation mentioned can be booked prior to arrival. Two weeks advance notice is required before you depart for Australia. Further details can be obtained from our student support staff.

The Australian Government provides information and guidance on managing your finances. You can read more at: www.moneysmart.gov.au

Information for International Students studying at Baxter Institute Direct Entry RequirementsCertificate II to Certificate IV (other than English courses)

IELTS 5.5 or equivalentCompletion of Year 11 (Aus) or equivalent

DiplomaIELTS 5.5 or equivalent Completion of Year 11 (Aus) or equivalent

See Individual information page for each qualification for any specific requirements.

English Proficiency Entry Requirements:

1.Having arrived at an admission decision, the English language skills (language and literacy) will be assessed via the pre-training review process. If the student has a satisfactory IELTS score of 5.5 or equivalent the applicant will be admitted to his/her chosen course.

2.If an applicant cannot produce a satisfactory IELTS score or equivalent, and there are doubts about English language skills to cope in an academic environment, the applicant is advised to enrol in an EAL (English as a Additional Language) course at Baxter Institute for an appropriate duration until the student achieves an IELTS score of 5.5 or equivalent (Certificate III EAL)

Mature age entry for applicants who can demonstrate an ability to undertake the course through interview & LLN test.

Note for international students:

For student visa requirements, please visit www.immi.gov.au for details and updates as assessment levels vary from country to country.

Pre-Training ReviewAll students must participate in a pre-training review to ensure students are enrolled in the most appropriate qualification, and to maximise their opportunity of successfully completing their designated training course. It is a meeting between the institute and the student prior to course commencement, which allows the student’s current skills and abilities to be considered, and informs the development of an individual learning/training plan. The pre-training review will assist in determining the appropriate training and assessment options and support strategies necessary for the student in order to successfully complete their qualification whilst addressing any special needs. As a part of the review, all students are expected to complete a LLN test.

Department of Immigration and Border ProtectionAccording to the Department of Immigration and Border Protection you must provide evidence that satisfies the assessment factors applicable to you to be granted a student visa. Assessment factors include your financial situation, English proficiency, likely compliance with the conditions of your visa and any other matters considered relevant to assessing your application. Students must notify the institute of changes of address, telephone number, email address and fax number within 7 days of the change, which is a requirement of visa conditions. Additional information on student visas is available from: www.immi.gov.au

Pathway to higher educationBaxter Institute has articulation agreements with many institutions such as Holmes Institute, NMIT and Stott’s College, to allow students who have completed diploma courses to advance their study to a Bachelor program. Students who follow these pathways may be eligible for up to one year credit towards their bachelor course. This translates as a reduction in the duration of study and hence a significant saving on the overall cost of the degree, it’s that simple!

Credit Transfer and Recognition of prior learning (RPL) Credit transfer is a process that provides students with agreed and consistent credit outcomes for components of a qualification based on identified equivalence in content and learning outcomes between matched qualifications. The credit transfer process involves:

• Mapping, comparing and evaluating the extent to which the learning outcome, discipline content and assessment requirements of the individual components of one qualification are equivalent to the learning outcomes, discipline content and assessment requirements of the individual components of another qualification.

• Making a judgment about the credit to be assigned between the matched components of the two qualifications.

Credit will be granted in accordance with the Credit Transfer procedure.

Recognition of Prior Learning (RPL) is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for RPL. The outcome will be determined in accordance with the Institute’s RPL procedure.

To apply for credit transfer or RPL, students must complete the relevant application form and attach copies of certified documents to support the application. Please refer to the website for details or speak to our support staff for assistance.

Overseas Student Health Cover (OSHC)Overseas student health cover (OSHC) is insurance that provides cover for the costs for medical and hospital care which international students may need while in Australia. If you are an international student studying in Australia, you must purchase an approved OSHC policy from a registered health benefits organization – commonly referred to as a health fund before applying for your visa. You will need to buy OSHC before you come to Australia to cover you from the time you arrive.

The Department of Border and Protection requires you to maintain OSHC for the duration of your time on a student visa in Australia. OSHC can be arranged through Baxter Institute upon request via BUPA. Prior to making an application for BUPA’s OSHC, students must read the rules. Please visit their website for policy and procedures and further details: http://www.bupa.com.au/health-insurance/cover/oshc.

Student recruitment, selection and enrolment processApplications for admission for international students must be made using the student application form. You may contact the admissions department for application processing at [email protected] (application form can be downloaded from www.baxter.vic.edu.au). Students must complete the student application form and send the completed form to the Institute together with certified copies of the following:

• Photocopy of passport • Highest education qualification and relevant academic documents • IELTS or equivalent

For students that do not complete IELTS, an LLN test may be required to determine English proficiency. Students required to complete the LLN test will do so at orientation. (For further information on Assessment Level, please visit: www.immi.gov.au)

Completed student application forms will be processed by the Institute and the application assessed on the basis of the information supplied. The participants for each program offered by the Institute will be selected in a manner that reflects access and equity principles. You may speak to our staff or visit our website for more details.

Fees and Refund arrangementsRefund applications must be made by completing Refund Application form FN108 and sending it to the Finance Department of the Institute. The student Refund Application Form is available from the Institute/website. Refund application form must be submitted by email to [email protected], in person or fax (03) 9654 1049, attention “Finance Department”. Whether the student is entitled to a refund or not, they will receive written notification of the outcome which will include an explanation of how the refund was calculated within 20 working days of receipt of the refund application (for refunds that relate to provider default refer to page 22). The refund will be paid to the student or another person nominated in writing by the student. If a credit card is used to make payment(s), the Institute will refund the amount on to the credit card used for the payment(s). Where an application is withdrawn or cancelled notification by submitting “Cancellation Form SS115.a” must be provided. For refund calculations other than a student visa refusal, the refund is based on the commencement date of the first eCoE for that particular visa application, OR the commencement date of the CoE for which visa is granted (In the instance that an eCOE was not issued, refund will be based on the commencement date of the first Letter of Offer (LOF). Any deferred or subsequent COEs or LOFs will not be considered for the purposes of calculating refund.

Student refused an Australian Student Visa and has not started the course (refusal letter required)

100% refund *

Student refused an Australian Student Visa and has started the course (refusal letter required to determine default date)

100% refund **

Baxter Institute fails to start course or the course ceases to be provided after it starts (provider default)

100% refund **

Withdrawal notified in writing and received by the Institute 20 working days or more prior to course commencement (student default)

70% refund 1 2

Withdrawal notified in writing and received by the Institute less than 20 working days prior to course commencement (student default)

50% refund 1 2

Withdrawals notified in writing and received by the Institute on or after the course commencement date or student did not commence study at campus location identified (student default)

No refund of current study period course fees paid 1

Student’s enrolment is suspended or cancelled by the Institute due to the student being in breach of the student written agreement (student default)

No refund of current study period course fees paid 1

* indicates amount minus 5% of the course fees received (including non-tuition fee); or $500; whichever is less.** indicates unspent tuition fee of weeks in default period (period from after default day and the end of the period to which the unspent tuition fee relates).

1 Student defaults if the course starts at the location on the agreed starting day, but the student does not start the course on that day (and has not previously withdrawn); or the student withdraws from the course at the location (either before or after the agreed starting day); or Baxter Institute refuses to provide, or continue providing, the course to the student at the location because of one or more of the following: student fails to pay an amount payable to Baxter Institute for the course; the student breached a condition of his/her student visa; misbehavior by the student.

2 A refund processing fee of $300 will be deducted in cases that relate to student default (except when a student is refused a student visa)


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2. In the unlikely event that the Institute defaults by failing to start the course or the course ceases to be provided after it starts, you will be notified of the default in writing within 3 business days of the default occurring. You will be offered a refund of all the unspent tuition fees and if you accept the refund will be paid to you within 14 working days from the day the default occurred (provider default). Alternatively, you may be offered enrolment in an another course by the Institute at no extra cost and for which you meet all the entry requirements. You have the right to choose whether you would prefer a refund of unspent tuition fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement. Where the institute is unable to meet its obligations of providing you with a refund or an alternate course you will benefit from the Tuition Protection Services (TPS), the TPS is an initiative of the Australian Government to assist international students whose providers are unable to fully deliver their course of study. The TPS will contact you and place you in a suitable alternative course at another education provider at no extra cost. If there are no suitable alternative courses or offers, you may apply for a refund of the amount of any unspent tuition fees. For further information please visit the following link: https://tps.gov.au/StaticContent/Get/StudentInformation

3. Fees not listed in this refund section are not refundable. Prior to a student enrolling, fees may be altered without notice. Once a student has completed enrolment, fees will not be subject to change for the normal duration of the course. If a course length is extended and agreed to by the student, then any additional fee will be required to be paid prior to the extension of the course.

4. All required fees and charges must be paid prior to course commencement unless a “PAYMENT SCHEDULE AGREEMENT“ is arranged with the Institute. Students may be excluded from class and subject to the Institute’s cancellation process for non-payment of course money. Student tuition fees are safeguarded through the use of insurance and assurance schemes mandated by Australian Legislation.

5. Course money is incurred when each study period of the course commences. Baxter Institute may offer installment payments on the basis that the payments will be made on the scheduled dates. If a student is in breach of their payment schedule agreement, the Institute has the right to cancel the agreement and request entire payment for fees owed, also, the Institute’s cancellation process will take effect as this is a breach of the Written Agreement and the Institute’s Code of Behaviour for students.

6. The Institute has the right under ESOS Act to refuse to provide a course to a student who fails to pay an amount he or she owes the provider, directly or indirectly, in order to undertake the course.

7.If an enrolled student obtains permission to transfer to another course within Baxter Institute, all unspent tuition fees paid will be credited to the new course.

8. Prior to commencing a course with the Institute, students must pay the total of the minimum payment stated in their student written agreement and any outstanding debts (if any).

9. Payment will only be allocated for material and equipment fee after the full payment of tuition fees for the first study period has been paid.

10. Payment made towards Overseas Student Healthcare Cover (OSHC) is subject to the OSHC provider’s refund policy and procedures.

11. There will be no tuition fee reduction/ exemption granted for students who complete a unit of competency/ qualification earlier than the proposed end date.

Working while Studying in AustraliaImmigration laws allow students to work for a limited number of hours, currently 40 hours per fortnight during school terms. However, work is not easy to find and under no circumstances can students rely on income earned in Australia to pay tuition fees.

For further information and how to apply please refer to the Department of Immigration and Border Protection website (www.immi.gov.au).

Student Support ServicesBaxter Institute provides students with assistance to settle into Australian life and their studies.

Student Support Services include:

• Homestay and Guardianship arrangements

• Accommodation Arrangements

• Airport pick up

• Career and Course Selection Support

• Homework and Academic Support

• English as an Additional Language Training

• Resume writing and Interview skills development

• Pathway to Higher Education

• Work Experience*

• Job Placement*

• Orientation & Welfare Services

• Special assistance in dealing with issues of language and cultural differences

• Multicultural Support Staff

*Conditions Apply

FacilitiesStudent Support Hub (SSH) / BUSINESS, IT & ACCOUNTING COURSES

228 Flinders Street Melbourne VIC 3000

Ph: +61 3 9650 0367

The SSH is available for student support across six days per week including Computer Labs/ Printing Facilities/ Access to Library/ Learning resource centre/ Student self-study areas/ Theory classes/ Lecture rooms/ Over-head Projectors/ Microsoft Certification/ Student lounges/ Student Kitchens/ Restaurants and coffee shops in arcade/ Business, IT & Accounting Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): Miriam Bediako, Georgia Broeren, Sophia Ng

DENTAL COURSES


Ph: +61 3 9654 5541

Dental Laboratory/ Theory Classrooms/ Over-head Projectors/ Learning resource centre at SSH/ Student Lounge/ Student Kitchen/ Dental Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): Kevin Rafferty, Logan Arthanary

HAIRDRESSING & BEAUTY COURSES


Ph: +61 3 9650 0369

Commercial Salon/ Practical and Theory Classrooms/ Over-head Projectors/ Learning resource centre at SSH/ Student equipment & product store room/ Student Lounge/ Student Kitchen/ Hairdressing and Beauty Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): Jaclyn Shea, Michelle Mates

RETAIL BAKING & AUTOMOTIVE COURSES

91-93 Queensbridge Street Southbank VIC 3006

Ph: +61 3 9699 2625

Commercial Bakery & Café/ Automotive Workshop/ Commercial Garage/ Fully fitted Kitchen/ Computer Lab/ Theory Classrooms/ Over-head Projectors/ Learning resource centre at SSH/ Student Lounge/ Retail Baking and Automotive Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): Fredrick Money, Charles Camilleri

FABRICATION COURSES

201 Arden Street North Melbourne VIC 3051

Ph: +61 3 9077 4411

Fabrication workshop/ Computer Lab/ Theory Classrooms Over-head Projectors/ Learning resource center at SSH/ Student Kitchen/ Student Lounge/ Fabrication Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): David Johnson, Christopher Brentwood

ENGLISH COURSES Level 1, 228-236 Flinders Street Melbourne VIC 3000 Ph: +61 3 9650 0367 Computer Labs/ Classrooms/ Over-head Projectors/ Learning resource centre at SSH/ Student Kitchen/ Student Lounge/ Extracurricular activities/ English Trainers Faculty Room/ Easy access to public transport

Student Contact Officer(s): Leigh Dwyer, Andrew Waddell, Mathew Thomas

Education of accompanying dependantsIf you come to Australia as an overseas student on a student visa, you should be aware that your school-aged dependants who accompany you will be required to be enrolled in either a government or non-government school. You are required to pay full fees for their education throughout the duration of their visas in Australia.

Student OrientationOrientation is conducted on the first day of commencement. Its purpose is to inform new students of most of the aspects of life at Baxter Institute and provide an introduction to studying, Melbourne’s cost of living, transportation, facilities and accommodation. Relevant policies and procedures are addressed during orientation and students are further advised to view our website for latest updates. New students will have a chance to ask any questions they may have during the orientation. In addition, Baxter Institute staff will be introduced and a tour of the facilities will take place.

Student code of behaviourThe Institute has a Complaints and Appeals procedure to provide students with a fair and equitable process for resolving any disputes or complaints they may have. There are consequences for non-compliance with the Student code of Behaviour including immediate suspension in the case of severe breaches, and/or behaviour that may be construed as threatening to the safety of the student, other students or any person on the Baxter Institute premises.

The Student Code of Behaviour requires the following rights and expectations to be respected and adhered to at all times:

• The right to be treated with respect from others, to be treated fairly and without discrimintation regardless of religion, racial and cultural differences, sexual preference, age, disability and socioeconomic status• The right to be free from all forms of intimidation• The right to study in a safe, clean, orderly and cooperative environment• The right to have personal property (including computer files and student work) and Baxter Institute's property protected from damage or other misuse• The right to have any disputes settled in a fair and rational manner (this is accomplished by the Complaints and Appeals Procedure)• The right to work and learn in a supportive environment without interference from others• The right to express and share ideas and to ask questions• The right to be treated with politeness and courteously at all times• The expectation that students will not engage in cheating or plagiarism• The expectation that students will submit work when required• The expectation that students will be punctual for classes• The expectation that students will treat institute staff, trainers and fellow students with respect and without discrimination• The expectation that all fees will be paid by the due date• The expectation that students will maintain consistent attendance by attending all required classes and assessments.• The minimum required level of attendance is 70% of scheduled sessions (English students minimum required attendance is 80%) Please refer to website or speak to our support staff for assistancefor more details in regards to the Student Code of Behaviour.

Course assessment and Course deliveryA number of approaches to course assessments are used by Institute staff. Assessment approaches may include: observation of performance in class, workshops or practical tests, case studies, projects, assignments, presentations, role plays, written/online tests. A number of approaches to course delivery are used by Institute staff. Course delivery approaches may include teacher led classroom delivery, workshops, seminars, tutorials, supervised study and computer aided learning. During class time students will be expected to participate by, for example, answering questions, giving opinions, demonstrating tasks, working with others in groups, making presentations and role playing situations.

Delivery Mode:

• Face-to-Face• Computer Aided Learning

Satisfactory Course progressAt Baxter Institute we have chosen to monitor our International students based on Academic Progress Requirements under Standard 10 of the National Code. If a student does not have satisfactory academic progress, he or she will be reported to Department of Immigration and Border Protection via PRISMS which may lead to the cancellation of the student visa. For the Institute, Unsatisfactory progress is defined as not successfully completing or demonstrating competency in at least 50% of the course progress requirements of that study period as defined in the training plan.

A study period is a discrete period of time measured in weeks. The study period begins from the student’s actual commencement date. The course may contain one or more study periods. For courses of less than 24 weeks, the entire course will be a single study period. For longer course there will be more than one study period. Different courses have study periods of different duration. All study periods within a course will be the same except for the final study period which may be shorter due to a course coming to an end, but it will still be considered as a full study period. The study periods of all courses are prominently listed in the enrolment form, letter of offer and student agreement so those students have full access to all necessary information regarding study periods prior to commencing their course.

Baxter Institute monitors international students every five weeks across all study periods that students are enrolled for, including compulsory study periods and non-compulsory periods. A compulsory study period is one in which the student must enrol unless granted a deferment or suspension from enrolment or leave of absence under standard 13 of the National Code; an example of a non-compulsory period is a term break. Students who are in danger of being unable to complete a course within the expected duration of study as recorded on the CRICOS register can be considered “at risk” of not meeting satisfactory course progress requirements.

Students will be interviewed, counseled and will be placed on a course intervention strategy which may include, but is not limited to academic skills support, additional English support, additional tutoring, placement in a more appropriate class to get back on the right track of having satisfactory Academic Progress requirements. The course intervention strategy may be activated at any time by the Institute during the study period to support students if required. A warning letter can only be sent to a Student “at risk” after that study period has ended. If a student is identified as not making satisfactory course progress in a second consecutive compulsory study period in a course, the Institute must notify the student of its intention to report the student to Department of Immigration and Border Protection for unsatisfactory progress. The Institute does this through the written notice of intention to report the student for unsatisfactory progress.

In the noticeBaxter Institute must inform the student that he or she is able to access the registered provider’s complaints and appeals process under Standard 10 and that the student has 20 working days plus 2 days for postal handling from the date of issue in which to do so.

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Where the student has chosen not to access the complaints and appeals processes within the 22 working day period, the student withdraws from the process, or the process is completed and results in a decision supporting the Institute (i.e. the student’s appeal was unsuccessful) the Institute must notify the Secretary of DIBP through PRISMS as soon as practicable of the student not achieving satisfactory course progress.

If the student’s Appeal is successful or there are compassionate or compelling reasons for the lack of progress, ongoing support must be provided to the student through the Institute’s intervention strategy, and the Institute will not report the student.

Please visit: https://www.aei.gov.au/Regulatory-Information/Education-Services-for-Overseas-Students-ESOS-Legislative-Framework/National-Code/nationalcodepartd/Documents/DIISRTE-DIAC%20Course%20Progress%20Policy.pdf to view DIBP – Department of Immigration and Border Protection Course Progress Policy and Procedures for CRICOS Providers of VET Courses.

Deferring, suspending or cancelling the student’s enrolmentStudents may initiate a request to defer commencement of studies or suspend their studies on the grounds of compassionate or compelling circumstances. Students wishing to defer the commencement of studies or suspend their studies must apply to do so in writing to the Institute by completing Deferral or Suspension form AD106 and submitting supporting documents. The Institute may decide to suspend or cancel a student’s enrolment by its own initiative as a response to misbehaviour or poor academic results of the student. Deferral of commencement, suspension of enrolment and cancellation of enrolment have to be reported to Department of Immigration and Border Protection via PRISMS and may affect the status of a student visa.

The ESOS Framework - Providing quality education and protecting your rightsThe Australian Government wants overseas students in Australia to have a safe, enjoyable and rewarding place to study. Australia’s laws promote quality of service and consumer protection for overseas students. These laws are known as the ESOS framework and they include the Education Services for Overseas Students (ESOS) Act 2000 and the National Code 2007.

Please visit https://aei.gov.au/Regulatory-Information/Education-Services-for-Overseas-Students-ESOS-Legislative-Framework/ESOSQuickInformation/Documents/ESOS%20Factsheets/ESOS%20Factsheets%202012/The%20ESOS%20framework.pdf for details.

Protection for overseas studentsAs an overseas student on a student visa, you must study with an education provider and in a course that can be found on the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) at http://CRICOS.deewr.gov.au CRICOS registration guarantees that the course and the education provider at which you study meet the high standards necessary for overseas students. In 2011, changes to the Education Services for Overseas Students (ESOS) Act have further strengthened protections for international students through the introduction of the Tuition Protection Service (TPS).

ActivitiesWhat to do in Melbourne?www.thatsmelbourne.com.au

BanksCommonwealth Bank www.commbank.com.auANZ www.anz.comWestpac www.westpac.com.auBendigo Bank www.bendigobank.com.auNAB www.nab.com.au (and many more)

Public LibrariesState Library of Victoria 328 Swanston Street, Melbourne www.slv.vic.gov.au

Melbourne City Library 253 Flinders Lane, Melbourne www.citylibrary.org.au

Travel and TransportThere are many travel agents providing great deals on flights such as: Student Flights www.studentflights.com.au

For information on public transport: Trains, Trams & Bus: www.ptv.vic.gov.au

For information on public transport ticketing: www.ptv.vic.gov.au/tickets/myki/

Please note this information is correct at the time of printing (September 2014). Baxter Institute reserves the right to change information in this Course Guide without prior notification. For the latest information please visit the Institutes website.

Events and ActivitiesTo find out more information about Baxter Institute and its latest news, events and activities, please visit the Institutes website.

www.baxter.vic.edu.au

Notes

Visit our websitewww.baxter.vic.edu.au


CRICOS Provider Code: 02233M National Provider Number: 7030 I Sheila Baxter Training Centre Pty Ltd. Trading as Baxter Institute

Baxter Institute Head Office/Enrolments is located at:Level 2, 228-236 Flinders Street Melbourne Victoria Australia 3000

Courses for International Students are offered at these locations:228 Flinders St, Melbourne, VIC, 3000 - English, Business, IT, Accounting 134- 136 Flinders St, Melbourne, VIC, 3001, VIC, 3000 - Dental 100 Flinders St, Melbourne, VIC, 3000 - Hairdressing, Beauty91-93 Queensbridge St, Southbank, VIC 3006 VIC 3000 - Retail Baking, Automotive 201 Arden St, North Melbourne, VIC 3000 - Fabrication

If you have any further queries or you would like to make an appointment to discuss your future just call, fax or email:

Telephone:+61 3 9650 0367

Facsimile:+61 3 9654 1049

Email:[email protected]

For additional information about Baxter Institute, please visit our website: www.baxter.vic.edu.au

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