basic introduction to bidding for international association congresses #icca11 monday 24/10/11

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50 th ICCA Congress International Congress and Convention Association . congress.icca.mobi | Twitter: #ICCA11 Basic Introduction to Bidding for International Association Congresses Monday 24 th of October 2011

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Presentation on Basic Introduction to Bidding for International Association Congresses by Hendrik von Arnold given during the 50th ICCA Congress. #icca11 MONDAY 24/10/11

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Page 1: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

50th ICCA Congress

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Basic Introduction to Bidding for International Association Congresses

Monday 24th of October 2011

Page 2: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

WHO ARE YOU??WHY ARE YOU HERE?

Page 3: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Any special issues??

Page 4: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 5: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Research &Analysis

Venues

Securing venues & accommodation

Bid

Site-inspection

DecisionThe Meeting

DMCs

Hotels

PCOs

Evaluation

Suppliers

HENRIK VON ARNOLD 2008

University

The City

= ConventionBureau

Page 6: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

BEFORE….. Even thinking ofstarting the process for bidding……

Page 7: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Know my destination

Page 8: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• KEEP UPDATED!!

Page 9: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• What makes me better than• my competitors?

• How do I tell?

Page 10: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Business intelligence

Page 11: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 12: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Analysis & research

• Close cooperation between CVB - local PCO -meeting ambassador

www.iccaworld.com

Page 13: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

An individual with high profile within hers/his

area of knowledge and with a good national

and/or international network

Meeting ambassador

Page 14: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Invites • Front person• Lobbyist

• Must be supported• Must be educated• Shall have the glory

Meeting ambassador

Page 15: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Lobbying (the meeting ambassador)

Page 16: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Organising information on the meeting

Page 17: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Ask the association• Internet• No guidelines?

Guidelines/Request for proposals

Page 18: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Understanding the client

Page 19: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• ICCA/UIA• Internet• Local member of the association• Board member• Colleagues in the industry (CVB, PCO,

venues)• Previous destinations

History of the congress

Page 20: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

INFORMATION FROM ICCA

Page 21: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11
Page 22: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Availability

Other events?

Better events? – Yielding

Page 23: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Are there any fees for hostingthe meeting?

Is it worth it?

Who can pay?

Cost

Page 24: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Local

National

Regional

European

Support

Page 25: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

If I get to know!

I make a SWOT on thecompetitors

Competitors analysis

Page 26: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Shall I go for it?

Does it fit in?Can I beat my competitors?Do I have the time to deliver?Do I have the money?

LeipzigPittsburghCape Town

Page 27: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association www.iccaworld.com

Yes, let’s go for it!!

International Congress & Convention Association

Henrik von Arnold 2011

Page 28: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 29: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Securing venues & accommodation

Reservation of the congress venue & social venues

Remember the time margins

Page 30: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Block bookings of the hotels

Reseach ”booking flow”

Confidential information

Keep the hotels informed

Page 31: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Bid production

Page 32: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 33: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

A bid book is a document presenting the destination, focusing on the association’sneeds, for organising a meeting

It has to be the truth!

Page 34: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Read the Bid Manual/Guidelines

Do NOT interpret it!!

Check out what is missing

Read read read READ

Page 35: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Read the Bid Manual/Guidelines- again and again

Page 36: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Delivery

Who

How

When

Page 37: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Adjust the bid to the client

Bridge the gap

Page 38: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

1. Letters of invitations

2. Support from the university, other universities, national research centres, researchers in Europe etc

3. Scientific level

4. Some ideas for the scientific program

5. What Stockholm stands for

Content

Page 39: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11
Page 40: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Content

Page 41: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Make it easy to understand

Page 42: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Page 43: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

7. Communicating the meeting

8. References

Content

Page 44: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

9. Travel to Stockholmby plane

official carrierlow cost carriers

by trainby boat

10. Public transport – reduced ticket prices?

Content

Page 45: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Page 46: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Airlines & flights

Page 47: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Page 48: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

11. Accommodation Hotel Overview

Low cost options?

Content

Page 49: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Page 50: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Hotels – prise & ratings

4 stars• U$449 / night• 19 mins. Distance• Line M34

4 stars• U$202.50 / night• 18 mins. Distance• Line M50

4 stars• U$296.80 / night• 20 mins. Distance• Line M50

4 stars•U$259 / night•21 mins. Distance•Line E

4 stars•U$409.73 / night•19 mins. Distance•Line X30

3 stars•U$231 / night•20 mins. Distance•Line M42

3 stars• U$399.00 / night• 19 mins. Distance• M42

Page 51: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

12. Social venues & events

13. Restaurants

14. Preliminary budget

Page 52: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

15. Stockholm & surroundings

16. Pre & Post congress tours

17. Support City of Stockholm

Page 53: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Follow the guidelines

– do not standardize

Every Bid book is a tailor made product

Page 54: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Site visit

Page 55: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 56: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Why?To prove that the bid is true

Create a relationship betweenthe association and the destination

Who?Decision maker(s)The meeting planner

Page 57: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

When?Before decision - of course - BUT……

Page 58: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

How?Create a focused programmeDare to excludeLogisticsRelationsInform local participantsThe right people

Page 59: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Decision

Page 60: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 61: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Check the format of the presentation

Time?Who?Where?What?

Page 62: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Promoting the candidacy

Start earlyMeeting Ambassadors prime roleTalk to the supporting partners Talk to decision makersLobbying – count votes

Page 63: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Presentation:

Who will make the presentationon-site?

Train the presenter

Lobbying activities on-siteMini bidExhibit

Page 64: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

The HQ of the AssociationThe Core PCO / AMCThe Board Members The General AssemblyAll attendees

The decision makers

Page 65: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

The presentation

I have to be there or backing up at home

Keep time schedule!

Be prepared for surprises

Page 66: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

THE PRESENTER MUST BE

a good speaker a good presentera stage performer

and it helps if the presenter isa knowledgeable and flexible personality

Page 67: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

The 10thWorld Congress of

Contraception will be organised in ….

Page 68: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

CAPE TOWN

Page 69: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

I did a perfect research, a perfect Bid Book and we made an outstanding presentation!

Why did I loose?

Page 70: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

The unexpected The hidden agendaA decision making body neglecting their own rules

Page 71: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

..... a better competitor

Or simply......

Page 72: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Don’t blame anyone - just try to understandand evaluate the campaign

Decide if I want to go for it again- or not

Page 73: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

The 10thWorld Congress of

Contraception will be organised in ….

Page 74: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

STOCKHOLM

Page 75: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

I WON!!!

Celebrate!!!

Evaluation of the campaign

Page 76: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

• Stockholm has been selected

What is the role of the CVB?Hand over – to whom?

Introduction Contracts When is the information released

Page 77: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

LOBBYING

LOBBYING

RESEARCH

SITE VISIT

EXAMPLE OF A PROCESSAssociations

LOBBYING

LOBBYING

PREL. BOOKINGSANALYSIS &

RESEARCH

PRESENTATION&

DECISION

MEETING

EVALUATION

EXAMPLE OF A BID PROCESSAssociations

SITE INSPECTION

BID

Meetingambassador

Intassociation

Page 78: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Know the client and how she acts

Give the client what she wants – NOT what I like to offer

Create transparency and trust

Page 79: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

EACH BID IS DIFFERENT

Page 80: Basic Introduction to Bidding for International Association Congresses #icca11 MONDAY 24/10/11

50th ICCA Congress

International Congress and Convention Association.

congress.icca.mobi | Twitter: #ICCA11

Thank you!