bank robbery prevention original
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ROBBERYROBBERY
PREVENTION ANDPREVENTION ANDAWARENESSAWARENESS
TRAININGTRAINING
Palm Beach County SheriffPalm Beach County Sheriff
Sheriff Ric BradshawSheriff Ric Bradshaw
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Robbery prevention and awareness trainingRobbery prevention and awareness training
This program is a complete and detailed look atThis program is a complete and detailed look atthethe Crime of RobberyCrime of Robbery and how it effects yourand how it effects yourbusiness. It is divided into (5) areas of training;business. It is divided into (5) areas of training;
1.1. What is a Robbery?What is a Robbery?
2.2. Characteristics of RobberyCharacteristics of Robbery
3.3. What to do During a RobberyWhat to do During a Robbery
4.4. What to do After a RobberyWhat to do After a Robbery5.5. Robbery Prevention Techniques and objectivesRobbery Prevention Techniques and objectives
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What is a ROBBERYWhat is a ROBBERY
Florida State Statute 812.13Florida State Statute 812.13
ROBBERYROBBERY means the taking of money or othermeans the taking of money or other
property which may be the subject of larcenyproperty which may be the subject of larcenyfrom the person or custody of another, withfrom the person or custody of another, withintent to either permanently or temporarilyintent to either permanently or temporarilydeprive the person or the owner of the money ordeprive the person or the owner of the money or
other property, when in the course of the takingother property, when in the course of the takingthere is the use of force, violence, assault, orthere is the use of force, violence, assault, orputting in fear.putting in fear.
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Characteristics of RobberyCharacteristics of Robbery
Robbery is the #1 source of violence from strangersRobbery is the #1 source of violence from strangers
Robbery is increasing faster than any other crimeRobbery is increasing faster than any other crime Weapons most likely to be used in Robbery to yourWeapons most likely to be used in Robbery to your
businessbusiness
SURPRISE AND CONFRONTATIONSURPRISE AND CONFRONTATION 2 key elements2 key elements
Robbery must be executedRobbery must be executed RAPIDLY!RAPIDLY! Robbery is a planned crimeRobbery is a planned crime
50% involves more than one ROBBER50% involves more than one ROBBER
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Characteristics of RobberyCharacteristics of Robbery
SocioSocio--economics status of Businesseconomics status of BusinessNeighborhoodNeighborhood is nota factor!is nota factor!
Attractiveness of business to ROBBERSAttractiveness of business to ROBBERScan be measuredcan be measured
More attractive the business = moreMore attractive the business = morefrequently Robbedfrequently Robbed
The DOLLARS lost from Robbery does notThe DOLLARS lost from Robbery does nothurt the businessEmployees, customershurt the businessEmployees, customersand business status are hurtand business status are hurt
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Characteristics of Robbery:Characteristics of Robbery:
Why are you likely to be RobbedWhy are you likely to be RobbedBusiness appears an easy target!Business appears an easy target!
Cash on handCash on hand
Victim (clerk/teller/salesperson) ALONEVictim (clerk/teller/salesperson) ALONE
Good GetGood Get--AA--Way PotentialWay Potential
Poor lighting after DarkPoor lighting after Dark
Street View ObscuredStreet View Obscured
Business isolated from public/neighborsBusiness isolated from public/neighbors
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Characteristics of a ROBBERCharacteristics of a ROBBER
Robbers are usually MaleRobbers are usually Male
Majority are under 25 years of ageMajority are under 25 years of age
60% Black 39% White60% Black 39% White
Repeat offenders or record of violenceRepeat offenders or record of violence
Will ROB for small amount and repeat offense toWill ROB for small amount and repeat offense toaccumulate a larger amountaccumulate a larger amount
Most business ROBBERS are strangers to theirMost business ROBBERS are strangers to theirvictimvictim
Use threat of force and violence to neutralizeUse threat of force and violence to neutralizeresistance of victimresistance of victim
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What to do During a RobberyWhat to do During a Robbery
TAKE NO ACTION TO JEOPARDIZETAKE NO ACTION TO JEOPARDIZE
YOUR SAFETYYOUR SAFETY
#1 GOALIS TO GETTHE ROBBER OUT#1 GOALIS TO GETTHE ROBBER OUT
AS SOON AS POSSIBLE AND SURVIVEAS SOON AS POSSIBLE AND SURVIVE
THE ROBBERY WITH NO INJURYTHE ROBBERY WITH NO INJURY
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What to do During a RobberyWhat to do During a Robbery
Cooperate with the RobberCooperate with the Robber
Give them exactly what they wantGive them exactly what they want
WEAPONS or implied weapons should beWEAPONS or implied weapons should betreated as REAL and LOADEDtreated as REAL and LOADED
Do Not make loud noises or sudden movesDo Not make loud noises or sudden moves
Give bait/decoy money, even if told not to!Give bait/decoy money, even if told not to!
Try to alert other employees, useTry to alert other employees, use Code WordsCode Words
ACTIVATE ALARM A.S.A.P., but safely!ACTIVATE ALARM A.S.A.P., but safely!
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What to do During a Robbery:What to do During a Robbery:
Carefully observe theCarefully observe the
ROBBER, make eyeROBBER, make eye
contact and mental notescontact and mental notes
on appearanceon appearance
Install and use heightInstall and use height
markersmarkers
Look for accomplicesLook for accomplices
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What to do During a RobberyWhat to do During a Robbery
Observe and IdentifyObserve and Identify
WeaponWeapon
RememberRemember considerconsider
all weapons real andall weapons real andloaded!loaded!
Make mental notes ofMake mental notes of
weaponweapon-- TYPE,SIZETYPE,SIZEand COLORand COLOR
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What to do During a RobberyWhat to do During a Robbery
Observe and Identify Vehicle and Direction ofObserve and Identify Vehicle and Direction ofTravelTravel
ColorColor
MakeMake
ModelModel
Old or NewOld or New
License Plate (State, Color, Number)License Plate (State, Color, Number)Unusual Characteristics or Body DamageUnusual Characteristics or Body Damage
Direction of TravelDirection of Travel
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What to do After the RobberyWhat to do After the Robbery
IMMEDIATELY CALLTHE POLICEIMMEDIATELY CALLTHE POLICE
911911
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What to do After a RobberyWhat to do After a Robbery
DO NOT CALL:DO NOT CALL: YOUR MANAGER / STORE OWNER / STORE SECURITYYOUR MANAGER / STORE OWNER / STORE SECURITY
YOUR FAMILYYOUR FAMILY
NONNON--EMERGENCY OR ADMINISTRATION LINEEMERGENCY OR ADMINISTRATION LINE
LOCAL OFFICE, POLICE HEADQUARTERS OR SUBSTATIONLOCAL OFFICE, POLICE HEADQUARTERS OR SUBSTATION
CRIME PREVENTION SECTION OR OFFICERCRIME PREVENTION SECTION OR OFFICER
YOUR ALARM COMPANYYOUR ALARM COMPANY
UNTIL YOU NOTIFY LAW ENFORCEMENT VIAUNTIL YOU NOTIFY LAW ENFORCEMENT VIA99--11--1, AND THE OPERATOR HAS GIVEN YOU1, AND THE OPERATOR HAS GIVEN YOU
PERMISSION TO HANG UP THE PHONEPERMISSION TO HANG UP THE PHONE
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What to tell the 9What to tell the 9--11--1 operator1 operator
We have just been RobbedWe have just been Robbed
A Robbery has just occurred to our businessA Robbery has just occurred to our business
Identify YourselfIdentify Yourself
Stay on the PhoneStay on the PhoneAnswer Questions about the RobberyAnswer Questions about the Robbery
Descriptions of RobbersDescriptions of Robbers
WeaponsWeapons
InjuriesInjuries
How long agoHow long ago
VehiclesVehicles
Direction of travelDirection of travel
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What to do After a Robbery:What to do After a Robbery:
Protect to Crime SceneProtect to Crime SceneLock all the doorsLock all the doors
Calmly tell customers a Robbery has justCalmly tell customers a Robbery has just
occurredoccurred
Stop all business transactionsStop all business transactions
Ask all witnesses to stay until Police arriveAsk all witnesses to stay until Police arrive
DO NOT touch anything in the Robbery areaDO NOT touch anything in the Robbery area
Curious people can destroy EVIDENCECurious people can destroy EVIDENCE
Do Not allow customers, friends, media intoDo Not allow customers, friends, media into
business until Law Enforcement arrivesbusiness until Law Enforcement arrives
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What to do After the Robbery:What to do After the Robbery:
Record ObservationsRecord Observations
Use SUSPECTID CHARTUse SUSPECTID CHART
Do Notcompare observations withDo Notcompare observations with
other witnessesother witnesses
Write down exactly what you rememberWrite down exactly what you remember
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Robbery Prevention TechniquesRobbery Prevention Techniques
Be Alertto Suspicious CustomersBe Alertto Suspicious Customers
Robbers usuallyRobbers usually casecase their targettheir target
Loitering in store or parking lotLoitering in store or parking lot
Early shoppers? Tries to keep you later?Early shoppers? Tries to keep you later?
Acts nervous orActs nervous or just not rightjust not right
Same car keeps driving by, parked outside for a longSame car keeps driving by, parked outside for a longperiodperiod
Write down a description of suspicious persons orWrite down a description of suspicious persons or
vehiclesvehicles Make sure camera system is workingMake sure camera system is working
Call Law EnforcementCall Law Enforcement
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Robbery Prevention Techniques:Robbery Prevention Techniques:
Fight Crime with Visibility and LightsFight Crime with Visibility and Lights
NEVER block the view into your businessNEVER block the view into your business
Cashier area should be easily seen from outsideCashier area should be easily seen from outside
Allow employees to see entire store, lowAllow employees to see entire store, low
displays, clear partitions, convex mirrorsdisplays, clear partitions, convex mirrors
Keep all entrances, exits and parking areas wellKeep all entrances, exits and parking areas well
litlitNEVER open or close in the DARK! Leave lightsNEVER open or close in the DARK! Leave lights
on inside and outside after closingon inside and outside after closing
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Robbery Prevention techniques:Robbery Prevention techniques:
Good Employee Hiring TechniquesGood Employee Hiring Techniques
Robbers can be past employeesRobbers can be past employees
Complete application processComplete application processPhotoPhoto--copy of Drivercopy of Drivers Licenses License-- Photo IDPhoto ID
PhotoPhoto--copy of Social Security Cardcopy of Social Security Card
Photo all employeesPhoto all employees Discourages dishonest employeesDiscourages dishonest employees
Assist law Enforcement with IDAssist law Enforcement with ID
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Robbery Prevention Techniques:Robbery Prevention Techniques:
Opening and ClosingOpening and ClosingOpening:Opening:
use two peopleuse two people
Check surroundings for suspicious peopleCheck surroundings for suspicious people
Check parking lot for suspicious vehiclesCheck parking lot for suspicious vehicles
Check business for signs of break in, never enter,Check business for signs of break in, never enter,always call policealways call police
Use visible door, not hidden entranceUse visible door, not hidden entrance
All employees lock themselves in until the store opensAll employees lock themselves in until the store opens
NEVER OPEN EARLY FOR ANYONE!NEVER OPEN EARLY FOR ANYONE!
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Robbery Prevention techniques:Robbery Prevention techniques:
Opening and ClosingOpening and Closing
Closing:Closing:
Lock all doors at closing hourLock all doors at closing hour
Never open after hoursNever open after hours Check entire building for suspicious/hiding peopleCheck entire building for suspicious/hiding people
Pleasantly escort last customers to the door and lock itPleasantly escort last customers to the door and lock itbehind thembehind them
Use two peopleUse two people
Follow opening safety rules in reverseFollow opening safety rules in reverse If called back after closing, let someone know you areIf called back after closing, let someone know you are
going and verify all Police initiated callsgoing and verify all Police initiated calls
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Robbery Prevention Techniques:Robbery Prevention Techniques:
Place a greeter by the front doorPlace a greeter by the front door
Enforce a policy of no hats/no sunglassesEnforce a policy of no hats/no sunglasses
Install security cameras outside of bank to coverInstall security cameras outside of bank to cover
parking lot area and back/sides of bankparking lot area and back/sides of bank Install a security camera at the front door aboutInstall a security camera at the front door about
5 1/2 to 6 feet high to catch facial shot of5 1/2 to 6 feet high to catch facial shot ofsuspect leavingsuspect leaving
Switch up procedures for bait moneySwitch up procedures for bait money
Look at possibility of installing double securityLook at possibility of installing double securitydoors at entrancedoors at entrance
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Robbery Prevention Techniques:Robbery Prevention Techniques:
AlarmsAlarms
Different from Burglar alarmsDifferent from Burglar alarms
EMPLOYEEEMPLOYEE activatedactivated
Alerts PoliceAlerts PoliceDeterrent to Robbery when existence isDeterrent to Robbery when existence isadvertisedadvertised
Easy access to activateEasy access to activate
All employees should be trained to use allAll employees should be trained to use allsecurity systemssecurity systems
Management should be responsible forManagement should be responsible formaintenance of security systemmaintenance of security system
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Robbery Prevention BenefitsRobbery Prevention Benefits
Reduce incidents of RobberyReduce incidents of Robbery
Makes a safer place to work and shopMakes a safer place to work and shop
Enhance Public and Internal ImageEnhance Public and Internal Image
Reduce Employee TurnoverReduce Employee Turnover
Enhance Sales and ProfitsEnhance Sales and Profits
Leadership Role in Crime PreventionLeadership Role in Crime Prevention
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Thank YouThank You