bank 2020

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Banking in 2020, Disruptive Trends in Retail Banking and the Business of Selling Trust

TRANSCRIPT

Page 1: Bank 2020
Page 2: Bank 2020
Page 3: Bank 2020

Source Gallup: http://www.gallup.com/file/strategicconsulting/157145/Trust%20in%20Banks.pdf

Page 6: Bank 2020

Facebook

Internet

PC

VCR

Mobile Phone

Fax Machine

Cable TV

Telephone

“Saying Facebook is not important

to your business is the equivalent of

saying that the internet was not

important in 2004” 20 x

Faster

Casualties

Page 7: Bank 2020
Page 8: Bank 2020