bal neelam (1)

5
Introduction to the company I. INTRODUCTION OF THE COMPANY  Th e In d ia n Tw o -W h e e le r In d us t ry The history of the Indian two-wheeler industry, comprising scooters, motorcycles, and mopeds, had its  beginnings in the late 1940s, when Bajaj Au to started selling imported scooters (1948) and Automobile Products of India (API) along with Royal Enfield started manufacturing scooters (1955) and motor cycles respectively in India. In the evolution stage, the Indian two-wheeler industry was highly regulated by the Government of India (GOI) and was largely structured by Indian industrial policies. The License Raj system imposed a strict control on the industry by regulating the entry of new players, imports, and foreign investments. a.Hi sto ry of Bajaj Aut o Founded in 1956, at the height of India’s movement for independence from the British, the group has an illustrious history. Theintegrity, dedication, resourcefulness and determination to succeedwhich are characteristics o the group today are often tracked back to its birth during those days of relentless devotion to a common cause. Jamnalal Bajaj, founder of the group, was close confidant and disciple of Mahatma Gandhi. In fact Gandhiji had adopted him as his son. The close relationship and his deep involvement in the independence movement did not leave Jamnalal Bajaj with much time to spend onhis newly launched business venture. His son, Kamalnayan Bajaj, then 27, took over the reins of business in 1942. He too was close to Ghandhiji and it was only after independence in 1947, that he was able to give his full attention to the business. Kamalnayan Bajaj not only consolidated the group, built also diversified into various manufacturing activities. The present chairman of the group, Rahul Bajaj, took charge of the business in 1965. Under his leadership, the turnover of the Bajaj Auto the flagship company has gone up from Rs. 72 million to Rs. 46.16 billion, its product portfolio has expanded from one to and the brand has found a global market. He is one of the India’s most distinguish  business leaders and internationally respected for his business acumen and entrepreneurial spirit. This case is about the brand centric strategy that the fourth largest two   and three wheeler manufacturer in the world, Bajaj Auto Ltd., adopted in 2009. The scooters produced under the Chetak brand name dominated the Indian two wheelers market from early 1970s to the early 1990s and helped Bajaj Auto became a leader in the industry. As the Indian Two wheeler Industry was deregulated and faced the competition in the 1990s, Bajaj Auto began to face a threat from foreign players. In addition, in late 1990s, due to the shift in consumer  preferences a nd demand from scooters to motorcycles, Bajaj Auto’s sales and market shares started declining and posed a challenge of sustenance for the company. As a result, by the early 2000s, motorcycle sales surpassed that of scooters and Bajaj Auto lost its market share to Hero Honda. In an attempt to recapture market share, Bajaj Auto restructured its business and launched new motorcycle models. However, Bajaj Auto lost its dominance in the scooter market. Realizing the changing dynamics of the Indian two-wheeler industry and the deficiencies at Bajaj Auto, Rajiv Bajaj began to develop a new strategy for the company. He shifted the focus from scooters to motorcycles and emphasized enhancing the

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Introduction to the company

I INTRODUCTION OF THE COMPANY

The Indian Two-Wheeler Industry

The history of the Indian two-wheeler industry comprising scooters motorcycles and mopeds had its

beginnings in the late 1940s when Bajaj Auto started selling imported scooters (1948) and Automobile Products

of India (API) along with Royal Enfield started manufacturing scooters (1955) and motor cycles respectively in

India In the evolution stage the Indian two-wheeler industry was highly regulated by the Government of India

(GOI) and was largely structured by Indian industrial policies The License Raj system imposed a strict control

on the industry by regulating the entry of new players imports and foreign investments

aHistory of Bajaj Auto

Founded in 1956 at the height of Indiarsquos movement for independence from the British the group has an

illustrious history Theintegrity dedication resourcefulness and determination to succeedwhich are

characteristics o the group today are often tracked back to its birth during those days of relentless devotion to a

common cause Jamnalal Bajaj founder of the group was close confidant and disciple of Mahatma Gandhi In

fact Gandhiji had adopted him as his son The close relationship and his deep involvement in the independence

movement did not leave Jamnalal Bajaj with much time to spend onhis newly launched business venture

His son Kamalnayan Bajaj then 27 took over the reins of business in 1942 He too was close to Ghandhiji and

it was only after independence in 1947 that he was able to give his full attention to the business Kamalnayan

Bajaj not only consolidated the group built also diversified into various manufacturing activities The present

chairman of the group Rahul Bajaj took charge of the business in 1965 Under his leadership the turnover of

the Bajaj Auto the flagship company has gone up from Rs 72 million to Rs 4616 billion its product portfolio

has expanded from one to and the brand has found a global market He is one of the Indiarsquos most distinguish

business leaders and internationally respected for his business acumen and entrepreneurial spirit

This case is about the brand centric strategy that the fourth largest two ndash and three wheeler manufacturer in the

world Bajaj Auto Ltd adopted in 2009 The scooters produced under the Chetak brand name dominated the

Indian two wheelers market from early 1970s to the early 1990s and helped Bajaj Auto became a leader in the

industry As the Indian Two wheeler Industry was deregulated and faced the competition in the 1990s Bajaj

Auto began to face a threat from foreign players In addition in late 1990s due to the shift in consumer

preferences and demand from scooters to motorcycles Bajaj Autorsquos sales and market shares started declining

and posed a challenge of sustenance for the company

As a result by the early 2000s motorcycle sales surpassed that of scooters and Bajaj Auto lost its market share

to Hero Honda In an attempt to recapture market share Bajaj Auto restructured its business and launched new

motorcycle models However Bajaj Auto lost its dominance in the scooter market Realizing the changing

dynamics of the Indian two-wheeler industry and the deficiencies at Bajaj Auto Rajiv Bajaj began to develop a

new strategy for the company He shifted the focus from scooters to motorcycles and emphasized enhancing the

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 25

quality of products With the twin- brand strategy he focused in only two brands Discover and pulsar pulling

back the Bajaj name as it is associated with various other products And with the change in strategy he was able

to double his lost market share as well as sales

Bajaj Auto which began in 1945 as a trading company importing and selling two-and three-wheelers in India

started vehicle manufacturing in 1959 by obtaining the rights from Italy-based Piaggio Once the agreement

with Piaggio2 expired the company made and sold vehicles under the Bajaj name Since the mid-1960s under

the reins of Rahul Bajaj the thirdgeneration head of the company Bajaj Auto began to grow and create the

image of a reliable scooter brand in India

B bajaj auto is a publicly traded and it is the one of the largest private corporation in India

D business model- Business Model - Bajaj Auto has a strong position in motorcycle category (high-margin segment)

and in passenger three wheelers Also the company exports to 50 countries like Africa Middle East amp Latin

America which enables the company to maintain superior margins amp highest profitability compared to the

industry peers

Compititors

Competitors Identification

Company Production Capacity (millions units)

Hero Honda 54

Bajaj Auto 39

TVS 24

HMSI 16

Suzuki 03

Yamaha 06

Royal Enfield 07

Porterrsquos Five Forces Analysis

Supplier Bargaining Power

Suppliers of auto components are fragmented and are extremely critical for this industry since

most of the component work is outsourced Proper supply chain management is a costly yet a

critical need

Buyers Bargaining Power

Buyers in automobile market have more choice to choose from and the increasing

competition is driving the bargaining power of customersrsquohigher With more models to

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 35

choose from in almost all categories the market forces have empowered the buyers to a large

extent All these have been helped by the fact that the customers are well informed about the

products as well through the help of Internet ie customers have product information

Industry RivalryThe industry rivalry is extremely high with any product being matched in a few months by

competitors This instinct of the industry is primarily driven by the technical capabilities

acquired over years of development under the technical collaboration with international

players

Substitutes

There is no perfect substitute to this industry Also if there is any substitute to a two-wheeler

Bajaj has presence in it Cars which again are a mode of transport do never directly compete

or come in consideration while selecting a two-wheeler However with the recent

introduction of Tata Nano cars that come at a very cheap rate they are slowly trying to be a

substitute and a threat to the two-wheeler industry Cycles do never even compete with the

low entry-level moped for even this choice comes at a comparatively higher economic

potential

Summarizing the industry analysis it can be said that the two-wheeler market is attractive as

it scores well on three out of five categories

Entry Barriers

There are high barriers to entry

The market runs on high economies of scale and on high economies of scope as well

Need for technical expertise is high and thus a new entrant will have a huge uphill

task

Owning a strong distribution network is very important and is very costly whichcertainly takes a lot of time and energy There is also involvement of huge cost

All these make the barrier high enough to be restraining for any new entrants in the

market

J Distribution

Showrooms

o Company owned show rooms

o Franchised show rooms

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 45

DealersAgents

Service Centers

K Key Success Factor

1 Style

2 Technology

3 Pricing strategy

SWOT

Lets analyze the position of Bajaj in the current market set-up evaluating its strengths

weaknesses threats and opportunities available

Strengths

Has a highly experienced management that has a good history and reputation

Extensively focused on R amp D

Capable of better product design and developments

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 55

Widespread distribution network

Products across all categories have a performance that is high and noteworthy

The export to domestic sales ratio is high

Great financial support network (For financing the automobile)

High economies of scale

High economies of scope

Weaknesses

Hasnt employed the excess cash for long

Still has no established brand to match Hero Hondas Splendor in commuter segment

in spite of introducing several bikes for that segment

Not a global player in spite of being the highest exporter from India

Not a globally recognizable brand (unlike the JV partner Kawasaki or other brands

like Honda)

Threats

The competition catches-up on any new innovation in no time

In spite of low quality motorcycles a sense of threat always exists from those

imported motorcycles

Margins getting squeezed from both the directions (Price as well as Cost)

TATA Nano and other mini-compact cars have started to become a serious threat to

the two-wheeler industry in whole They seem to have come into existence to replace

the two-wheelers

Opportunities

Double-digit growth in two-wheeler market

Untapped market above 180 cc in motorcycles

More maturity and movement towards higher-end motorcycles

The growing gearless trendy scooters and scooterette market

Growing world demand for entry-level motorcycles especially in emerging

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 25

quality of products With the twin- brand strategy he focused in only two brands Discover and pulsar pulling

back the Bajaj name as it is associated with various other products And with the change in strategy he was able

to double his lost market share as well as sales

Bajaj Auto which began in 1945 as a trading company importing and selling two-and three-wheelers in India

started vehicle manufacturing in 1959 by obtaining the rights from Italy-based Piaggio Once the agreement

with Piaggio2 expired the company made and sold vehicles under the Bajaj name Since the mid-1960s under

the reins of Rahul Bajaj the thirdgeneration head of the company Bajaj Auto began to grow and create the

image of a reliable scooter brand in India

B bajaj auto is a publicly traded and it is the one of the largest private corporation in India

D business model- Business Model - Bajaj Auto has a strong position in motorcycle category (high-margin segment)

and in passenger three wheelers Also the company exports to 50 countries like Africa Middle East amp Latin

America which enables the company to maintain superior margins amp highest profitability compared to the

industry peers

Compititors

Competitors Identification

Company Production Capacity (millions units)

Hero Honda 54

Bajaj Auto 39

TVS 24

HMSI 16

Suzuki 03

Yamaha 06

Royal Enfield 07

Porterrsquos Five Forces Analysis

Supplier Bargaining Power

Suppliers of auto components are fragmented and are extremely critical for this industry since

most of the component work is outsourced Proper supply chain management is a costly yet a

critical need

Buyers Bargaining Power

Buyers in automobile market have more choice to choose from and the increasing

competition is driving the bargaining power of customersrsquohigher With more models to

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 35

choose from in almost all categories the market forces have empowered the buyers to a large

extent All these have been helped by the fact that the customers are well informed about the

products as well through the help of Internet ie customers have product information

Industry RivalryThe industry rivalry is extremely high with any product being matched in a few months by

competitors This instinct of the industry is primarily driven by the technical capabilities

acquired over years of development under the technical collaboration with international

players

Substitutes

There is no perfect substitute to this industry Also if there is any substitute to a two-wheeler

Bajaj has presence in it Cars which again are a mode of transport do never directly compete

or come in consideration while selecting a two-wheeler However with the recent

introduction of Tata Nano cars that come at a very cheap rate they are slowly trying to be a

substitute and a threat to the two-wheeler industry Cycles do never even compete with the

low entry-level moped for even this choice comes at a comparatively higher economic

potential

Summarizing the industry analysis it can be said that the two-wheeler market is attractive as

it scores well on three out of five categories

Entry Barriers

There are high barriers to entry

The market runs on high economies of scale and on high economies of scope as well

Need for technical expertise is high and thus a new entrant will have a huge uphill

task

Owning a strong distribution network is very important and is very costly whichcertainly takes a lot of time and energy There is also involvement of huge cost

All these make the barrier high enough to be restraining for any new entrants in the

market

J Distribution

Showrooms

o Company owned show rooms

o Franchised show rooms

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 45

DealersAgents

Service Centers

K Key Success Factor

1 Style

2 Technology

3 Pricing strategy

SWOT

Lets analyze the position of Bajaj in the current market set-up evaluating its strengths

weaknesses threats and opportunities available

Strengths

Has a highly experienced management that has a good history and reputation

Extensively focused on R amp D

Capable of better product design and developments

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 55

Widespread distribution network

Products across all categories have a performance that is high and noteworthy

The export to domestic sales ratio is high

Great financial support network (For financing the automobile)

High economies of scale

High economies of scope

Weaknesses

Hasnt employed the excess cash for long

Still has no established brand to match Hero Hondas Splendor in commuter segment

in spite of introducing several bikes for that segment

Not a global player in spite of being the highest exporter from India

Not a globally recognizable brand (unlike the JV partner Kawasaki or other brands

like Honda)

Threats

The competition catches-up on any new innovation in no time

In spite of low quality motorcycles a sense of threat always exists from those

imported motorcycles

Margins getting squeezed from both the directions (Price as well as Cost)

TATA Nano and other mini-compact cars have started to become a serious threat to

the two-wheeler industry in whole They seem to have come into existence to replace

the two-wheelers

Opportunities

Double-digit growth in two-wheeler market

Untapped market above 180 cc in motorcycles

More maturity and movement towards higher-end motorcycles

The growing gearless trendy scooters and scooterette market

Growing world demand for entry-level motorcycles especially in emerging

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 35

choose from in almost all categories the market forces have empowered the buyers to a large

extent All these have been helped by the fact that the customers are well informed about the

products as well through the help of Internet ie customers have product information

Industry RivalryThe industry rivalry is extremely high with any product being matched in a few months by

competitors This instinct of the industry is primarily driven by the technical capabilities

acquired over years of development under the technical collaboration with international

players

Substitutes

There is no perfect substitute to this industry Also if there is any substitute to a two-wheeler

Bajaj has presence in it Cars which again are a mode of transport do never directly compete

or come in consideration while selecting a two-wheeler However with the recent

introduction of Tata Nano cars that come at a very cheap rate they are slowly trying to be a

substitute and a threat to the two-wheeler industry Cycles do never even compete with the

low entry-level moped for even this choice comes at a comparatively higher economic

potential

Summarizing the industry analysis it can be said that the two-wheeler market is attractive as

it scores well on three out of five categories

Entry Barriers

There are high barriers to entry

The market runs on high economies of scale and on high economies of scope as well

Need for technical expertise is high and thus a new entrant will have a huge uphill

task

Owning a strong distribution network is very important and is very costly whichcertainly takes a lot of time and energy There is also involvement of huge cost

All these make the barrier high enough to be restraining for any new entrants in the

market

J Distribution

Showrooms

o Company owned show rooms

o Franchised show rooms

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 45

DealersAgents

Service Centers

K Key Success Factor

1 Style

2 Technology

3 Pricing strategy

SWOT

Lets analyze the position of Bajaj in the current market set-up evaluating its strengths

weaknesses threats and opportunities available

Strengths

Has a highly experienced management that has a good history and reputation

Extensively focused on R amp D

Capable of better product design and developments

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 55

Widespread distribution network

Products across all categories have a performance that is high and noteworthy

The export to domestic sales ratio is high

Great financial support network (For financing the automobile)

High economies of scale

High economies of scope

Weaknesses

Hasnt employed the excess cash for long

Still has no established brand to match Hero Hondas Splendor in commuter segment

in spite of introducing several bikes for that segment

Not a global player in spite of being the highest exporter from India

Not a globally recognizable brand (unlike the JV partner Kawasaki or other brands

like Honda)

Threats

The competition catches-up on any new innovation in no time

In spite of low quality motorcycles a sense of threat always exists from those

imported motorcycles

Margins getting squeezed from both the directions (Price as well as Cost)

TATA Nano and other mini-compact cars have started to become a serious threat to

the two-wheeler industry in whole They seem to have come into existence to replace

the two-wheelers

Opportunities

Double-digit growth in two-wheeler market

Untapped market above 180 cc in motorcycles

More maturity and movement towards higher-end motorcycles

The growing gearless trendy scooters and scooterette market

Growing world demand for entry-level motorcycles especially in emerging

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 45

DealersAgents

Service Centers

K Key Success Factor

1 Style

2 Technology

3 Pricing strategy

SWOT

Lets analyze the position of Bajaj in the current market set-up evaluating its strengths

weaknesses threats and opportunities available

Strengths

Has a highly experienced management that has a good history and reputation

Extensively focused on R amp D

Capable of better product design and developments

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 55

Widespread distribution network

Products across all categories have a performance that is high and noteworthy

The export to domestic sales ratio is high

Great financial support network (For financing the automobile)

High economies of scale

High economies of scope

Weaknesses

Hasnt employed the excess cash for long

Still has no established brand to match Hero Hondas Splendor in commuter segment

in spite of introducing several bikes for that segment

Not a global player in spite of being the highest exporter from India

Not a globally recognizable brand (unlike the JV partner Kawasaki or other brands

like Honda)

Threats

The competition catches-up on any new innovation in no time

In spite of low quality motorcycles a sense of threat always exists from those

imported motorcycles

Margins getting squeezed from both the directions (Price as well as Cost)

TATA Nano and other mini-compact cars have started to become a serious threat to

the two-wheeler industry in whole They seem to have come into existence to replace

the two-wheelers

Opportunities

Double-digit growth in two-wheeler market

Untapped market above 180 cc in motorcycles

More maturity and movement towards higher-end motorcycles

The growing gearless trendy scooters and scooterette market

Growing world demand for entry-level motorcycles especially in emerging

7282019 Bal Neelam (1)

httpslidepdfcomreaderfullbal-neelam-1 55

Widespread distribution network

Products across all categories have a performance that is high and noteworthy

The export to domestic sales ratio is high

Great financial support network (For financing the automobile)

High economies of scale

High economies of scope

Weaknesses

Hasnt employed the excess cash for long

Still has no established brand to match Hero Hondas Splendor in commuter segment

in spite of introducing several bikes for that segment

Not a global player in spite of being the highest exporter from India

Not a globally recognizable brand (unlike the JV partner Kawasaki or other brands

like Honda)

Threats

The competition catches-up on any new innovation in no time

In spite of low quality motorcycles a sense of threat always exists from those

imported motorcycles

Margins getting squeezed from both the directions (Price as well as Cost)

TATA Nano and other mini-compact cars have started to become a serious threat to

the two-wheeler industry in whole They seem to have come into existence to replace

the two-wheelers

Opportunities

Double-digit growth in two-wheeler market

Untapped market above 180 cc in motorcycles

More maturity and movement towards higher-end motorcycles

The growing gearless trendy scooters and scooterette market

Growing world demand for entry-level motorcycles especially in emerging