bachelor of arts (english language)

Department of EnglishDepartment of EnglishFaculty of Modern LanguagesFaculty of Modern Languages

Universiti Putra MalaysiaUniversiti Putra MalaysiaSemester IISemester II

2010/2011 Session2010/2011 Session

Bachelor of Arts (English Language)Bachelor of Arts (English Language)

FBMK UPM 2007 2B. A. (English Language) /BBI 3213 (Speech Communication)

BBI 3213 (Speech BBI 3213 (Speech Communication)Communication)

CREDITSCREDITS::3 (3+0) 3 (3+0)

LECTURERLECTURER:: Assoc. Prof. Dr. Mohd Faiz AbdullahAssoc. Prof. Dr. Mohd Faiz Abdullah

Department of EnglishDepartment of EnglishFaculty of Modern Languages and Faculty of Modern Languages and

CommunicationCommunicationUPMUPM


Contact InformationContact Information

Room: Room: No. 212, 2No. 212, 2ndnd Floor, Floor, Admininistration Admininistration Block FMLC Block FMLC UPMUPM

Tel: Tel: +603-89468721+603-89468721 H/P: H/P: +6012-9789764+6012-9789764 E-mail: E-mail: [email protected]

Or Or [email protected]


Course ObjectivesCourse Objectives

By the end of the course, students will be able to:By the end of the course, students will be able to: explain the speech communication process explain the speech communication process

using appropriate models and/or theories,using appropriate models and/or theories, identify the integral elements in speech identify the integral elements in speech

communication with special reference to ESL communication with special reference to ESL contexts,contexts,

critically evaluate power dimensions critically evaluate power dimensions underlying interpersonal speech underlying interpersonal speech communication acts, andcommunication acts, and

apply appropriate strategies to satisfy their apply appropriate strategies to satisfy their own speech needs in a variety of situations..own speech needs in a variety of situations..


Course SynopsisCourse Synopsis The course deals with aspects of theory as well The course deals with aspects of theory as well

as the practice of speech communication with as the practice of speech communication with special reference to English in Second Language special reference to English in Second Language contexts. As an introductory university-level contexts. As an introductory university-level course that surveys the broad field of course that surveys the broad field of communication, it covers traditional approaches communication, it covers traditional approaches and new developments, samples theory and and new developments, samples theory and research, and devotes attention to effective research, and devotes attention to effective communication skills and strategies. As a course communication skills and strategies. As a course that caters for students with little or no prior that caters for students with little or no prior background in the area, it provides a sound background in the area, it provides a sound foundation in the general principles of this foundation in the general principles of this liberal rhetorical art that will serve as the basis liberal rhetorical art that will serve as the basis for more advanced and specialised study of for more advanced and specialised study of human discoursehuman discourse..


Main TopicsMain Topics Unit 1:Unit 1: Introduction Introduction Unit 2: Fundamentals of speech Unit 2: Fundamentals of speech

communicationcommunication Unit 3: Dimensions of cultureUnit 3: Dimensions of culture Unit 4: Listening mattersUnit 4: Listening matters Unit 5: The individual communicatorUnit 5: The individual communicator Unit 6: The language in communication IUnit 6: The language in communication I Unit 7: The language in communication IIUnit 7: The language in communication II Unit 8: Extra-linguistic factorsUnit 8: Extra-linguistic factors Unit 9: Speaking interpersonallyUnit 9: Speaking interpersonally Unit 10: ReviewUnit 10: Review


Evaluation SchemaEvaluation Schema

Short tasksShort tasks 20%20% Mid-semester test Mid-semester test 20%20% Mini-projectMini-project 20%20% Final examinationFinal examination 40%40% Total marksTotal marks 100%100%


Policy on PlagiarismPolicy on Plagiarism

Find out what ‘plagiarism’ means Find out what ‘plagiarism’ means and how you can avoid it. and how you can avoid it.

If you blatantly copy from books, If you blatantly copy from books, articles, etc. or ‘cut and paste’ articles, etc. or ‘cut and paste’ from the Internet without from the Internet without documenting your sources documenting your sources properly, properly, you can expect a failing you can expect a failing markmark in your assignments. in your assignments.


Essential Reading ListEssential Reading List

TEXTBOOKTEXTBOOK: : DeVito, J. A. (2000). DeVito, J. A. (2000). Human Communication: The Human Communication: The

Basic CourseBasic Course. London: Longman.. London: Longman.

ADDITIONAL READING:ADDITIONAL READING: Akamajian, A. Demers, R. and Farmer, A. Akamajian, A. Demers, R. and Farmer, A.

(1995). (1995). Linguistics: An Introduction to Linguistics: An Introduction to Language and CommunicationLanguage and Communication. . Massachusetts: Massachusetts Institute of Massachusetts: Massachusetts Institute of Technology Press.Technology Press.

Brown, G. (1990). Brown, G. (1990). Listening to Spoken Listening to Spoken EnglishEnglish. London: Longman. . London: Longman.

Cook, G. (1989). Discourse. Oxford: Oxford Cook, G. (1989). Discourse. Oxford: Oxford University Press.University Press.


Essential Reading Essential Reading (cont’d…)(cont’d…)

DeVito, J. A. (l999). DeVito, J. A. (l999). The Psychology of Speech The Psychology of Speech and Language: An Introduction to and Language: An Introduction to PsycholinguisticsPsycholinguistics.. Washington, DC: University Washington, DC: University Press of America.Press of America.

DeVito, J. A. (1997). DeVito, J. A. (1997). Human Communication: Human Communication: The Basic CourseThe Basic Course. London: Longman.. London: Longman.

Gronbeck, B. E., R. E. McKerrow, D. Ehninger Gronbeck, B. E., R. E. McKerrow, D. Ehninger and A. H. Monroe. (1997). and A. H. Monroe. (1997). Principles and Types Principles and Types of Speech Communicationof Speech Communication. New York: Longman.. New York: Longman.

Nolasco, R. and L. Arthur (1987). Nolasco, R. and L. Arthur (1987). ConversationConversation. . Oxford: Oxford University Press.Oxford: Oxford University Press.

Tubbs, S. L. and Moss, S. (2000). Tubbs, S. L. and Moss, S. (2000). Human Human CommunicationCommunication. Singapore: McGraw Hill Higher . Singapore: McGraw Hill Higher Education.Education.


Course MaterialsCourse Materials

Notes provided in the BBI 3213 Notes provided in the BBI 3213 module available at PPL UPMmodule available at PPL UPM

Set textbook (see also companion Set textbook (see also companion website at: website at: http://wps.ablongman.com/ab_devito_http://wps.ablongman.com/ab_devito_humancomm_10; andhumancomm_10; and

Recommended reading list (see Recommended reading list (see above)above)

Web-based resources on speech Web-based resources on speech communicationcommunication


Using the ModuleUsing the Module

Unit objectivesUnit objectives learning outcomeslearning outcomes Areas of focusAreas of focus

Reference to other sourcesReference to other sources Learning activitiesLearning activities

Topic orientationTopic orientation TaskTask ReflectionReflection

Review Unit (Unit 10)Review Unit (Unit 10)


INTRODUCTIONINTRODUCTION

What is 'communication?What is 'communication? Why study Why study speechspeech communication? communication? Macro/micro functions of speech Macro/micro functions of speech

in communityin community Nature of communicationNature of communication


FUNDAMENTALS OF FUNDAMENTALS OF SPEECH COMMUNICATIONSPEECH COMMUNICATION Three views about speech Three views about speech

communicationcommunication Linear viewLinear view Interactional viewInteractional view TransactionalTransactional

Models of speech Models of speech communicationcommunication

The Message ModelThe Message Model The Transactional ModelThe Transactional Model


Fundamentals of Speech Fundamentals of Speech (Cont’d…)(Cont’d…)

Basic elements in the Basic elements in the transactional modeltransactional model SpeakerSpeaker ListenerListener MessageMessage FeedbackFeedback ChannelChannel Speech situationSpeech situation Cultural contextCultural context


Fundamentals of Speech Fundamentals of Speech (Cont’d…)(Cont’d…)

PRINCIPLES OF COMMUNICATIONPRINCIPLES OF COMMUNICATION Package of signalsPackage of signals Process of adjustmentProcess of adjustment Content and relationship dimensionsContent and relationship dimensions Punctuated sequencesPunctuated sequences Symmetrical and complementary Symmetrical and complementary

transactionstransactions Transactional processTransactional process Inevitable, irreversible and unrepeatableInevitable, irreversible and unrepeatable Multi-purposefulMulti-purposeful


DIMENSIONS OF CULTUREDIMENSIONS OF CULTURE

What is 'culture'?What is 'culture'? Simple definitionSimple definition Extended definitionExtended definition

Main features of cultureMain features of culture EnculturationEnculturation AcculturationAcculturation EthnocentrismEthnocentrism


Dimensions of Culture Dimensions of Culture (Cont’d…)(Cont’d…)

How do cultures differ?How do cultures differ? Orientation – collectivist vs individualistOrientation – collectivist vs individualist Context – low context vs. high contextContext – low context vs. high context Power distance – Low vs. high powerPower distance – Low vs. high power

Theories of culture, language, and Theories of culture, language, and communicationcommunication Linguistic relativityLinguistic relativity Uncertainty reductionUncertainty reduction Outcome maximisationOutcome maximisation Culture shock theoryCulture shock theory


Dimensions of Culture Dimensions of Culture (Cont’d…)(Cont’d…)

Intercultural communicationIntercultural communication PreparePrepare Recognise fearsRecognise fears Recognise differencesRecognise differences Recognise cultural meaningsRecognise cultural meanings Follow cultural rules and Follow cultural rules and

customscustoms


LISTENING MATTERSLISTENING MATTERS

Hearing' versus 'listening'Hearing' versus 'listening' Listening: the process:Listening: the process:

ReceivingReceiving UnderstandingUnderstanding RememberingRemembering EvaluatingEvaluating RespondingResponding


Listening Matters Listening Matters (Cont’d…)(Cont’d…)

Critical listening techniques Critical listening techniques effective listening:effective listening:

AppreciativeAppreciative DiscriminativeDiscriminative TherapeuticTherapeutic ComprehensiveComprehensive CriticalCritical


THE INDIVIDUAL THE INDIVIDUAL COMMUNICATORCOMMUNICATOR

The perception processThe perception process Sensory inputSensory input Organisation of inputOrganisation of input Interpretation and evaluationInterpretation and evaluation

Critical perception strategiesCritical perception strategies Passive strategiesPassive strategies Interactive strategiesInteractive strategies Awareness strategiesAwareness strategies


The Individual The Individual Communicator (Cont’d…)Communicator (Cont’d…)

Addressing individual needs, Addressing individual needs, motives and drivesmotives and drives Maslow’s hierarchy of needs (1970)Maslow’s hierarchy of needs (1970) Physiological needsPhysiological needs SafetySafety Love & sense of belongingLove & sense of belonging Self-esteemSelf-esteem Self-actualisationSelf-actualisation



McClelland’s Motive Clusters McClelland’s Motive Clusters (1972)(1972) AffiliationAffiliation AchievementAchievement PowerPower



Images of the selfImages of the self Self conceptSelf concept Self awareness (‘Johari Window’)Self awareness (‘Johari Window’) Self-esteemSelf-esteem Self-disclosureSelf-disclosure

Strategies for effective speech Strategies for effective speech communicationcommunication


THE LANGUAGE IN THE LANGUAGE IN COMMUNICATION ICOMMUNICATION I

The linguistic nature of speech – The linguistic nature of speech – Levels of linguistic analysisLevels of linguistic analysis

Verbal and non-verbal messages _ Verbal and non-verbal messages _ Interaction nature of speechInteraction nature of speech

General features of verbal messageGeneral features of verbal message


THE LANGUAGE IN THE LANGUAGE IN COMMUNICATION IICOMMUNICATION II

Verbal message principlesVerbal message principles Criticism, praise, and appraisalCriticism, praise, and appraisal Lying and honestyLying and honesty Verbal message barriers and their Verbal message barriers and their

correctioncorrection


EXTRA-LINGUISTIC EXTRA-LINGUISTIC FACTORSFACTORS

Communicating through the Communicating through the body, sound, and timebody, sound, and time

Use of space, touch, smell and Use of space, touch, smell and artefactsartefacts


SPEAKING SPEAKING INTERPERSONALLYINTERPERSONALLY

Nature of conversationNature of conversation Conversation: structure and Conversation: structure and

processprocess The ‘cooperative principle’ and The ‘cooperative principle’ and

conversational maxims (Grice, conversational maxims (Grice, 1975)1975)


REVIEWREVIEW

Topics for synoptic discussionTopics for synoptic discussion Questions for reflectionQuestions for reflection


THE END….THE END….

Thank you for listening. Thank you for listening.

And good luck with your studiesAnd good luck with your studies

bachelor of arts (english language)

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