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Page 1: BA ebike NA 2012-4a 100%Print, 1, en-GB · Trade name: smart ebike battery charger manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with the following

>> ebike.Translation of the original Owner's Manual

Page 2: BA ebike NA 2012-4a 100%Print, 1, en-GB · Trade name: smart ebike battery charger manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with the following

Symbols

* Optional equipment$ Warning% Environmental note

! Possible vehicle damage+ Tip

X Instructions

YY Continuation symbols

(Y page) Page reference

Display Message in the control consoledisplay

Sticker on the smart ebike

Before using the bike for thefirst time, read the Owner's Man-ual carefully

Warning against potentiallyexplosive materials

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Let the fun begin!

Before taking your first ride, read thisOwner's Manual carefully and familiariseyourself with your smart ebike. For yourown safety and a longer service life foryour ebike, follow the instructions andwarning notices in this manual. Disre-garding them may lead to damage to theebike or personal injury.

The printed Owner's Manual gives you afast, concise overview of your ebike's mostimportant functions. The electronic Own-er's Manual on CD gives you detailed infor-mation on your ebike.

The equipment or product designation ofyour ebike may vary according to:

RmodelRorderRcountry variantRavailability

Items of optional equipment are markedwith an asterisk *.

smart is constantly updating its productsto the state of the art.

smart therefore reserves the right tointroduce changes in the following areas:

RdesignRequipmentRtechnical features

The equipment on your ebike may thereforediffer from that shown in the descriptionsand illustrations.

The following are integral parts of theebike:

Rprinted Owner's ManualRelectronic Owner's Manual on CD

If you sell your ebike, always pass the docu-ments on to the new owner.

The technical documentation team atDaimler AG wishes you safe and pleasantriding.

ohne Éohne-ËÍ

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Page 5: BA ebike NA 2012-4a 100%Print, 1, en-GB · Trade name: smart ebike battery charger manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with the following

Index ............................................ 4

EU declaration of conformity ............. 7

Introduction .................................. 8

At a glance .................................... 13

Safety .......................................... 17

Controls ....................................... 21

Operation ..................................... 35

Practical advice ............................ 51

Technical data .............................. 69

Contents 3

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A

Assistance levelsee Drive level

Assistance speedMaximum .................................. 70

Average speed (control console) ........ 29

B

BatteryCharge level ............................. 27Charger ................................... 40Charging ................................. 39Deep discharge ......................... 39Fitting the battery .................... 42Full discharge .......................... 40Important safety notes ................ 39Inactive .................................. 40Notes ...................................... 40Partial discharge ...................... 40Problems (malfunctions) ............. 54Protection mode ........................ 40Removing the battery .................. 41Storing ................................... 43

Battery holder ............................... 42Battery mode

see Drive level Belt slip guard

Adjustment ............................... 63see Belt slip guard

Bicycle computersee On-board computer (controlconsole)

Bicycle functionssee On-board computer (controlconsole)

Bicycle valveSclaverand valve ....................... 45

Bicycle weightsee Technical data

Bike mode ..................................... 25Brake assistance

see Brakes Brake disc

Installing ................................ 65

Brake discsChecking for wear ...................... 48Removing ................................. 65

Brake handlesAdjusting ................................ 24

Brake levelsee Generator mode

Brake leversAdjusting the reach ................... 24

Brake padsBedding in ............................... 39Checking (when fitted) ............... 48Checking (when removed) ............. 48Installing ................................ 64Removing ................................. 63Wear ....................................... 39

BrakesBraking assistance sensor ........... 38Driving tips ............................. 37Front wheel .............................. 38Rear wheel ............................... 38

Brake systemProblems (malfunctions) ............. 55

C

Care ............................................ 46Charger

Connecting ............................... 41Notes ...................................... 40

Cleaning instructions ..................... 46Continuous rated power

see Technical data Control console

Checking the battery chargelevel ....................................... 27On-board computer .................... 29Problems (malfunctions) ............. 53Removing/inserting ................... 25Switching on/off ....................... 25

D

Daytime driving lights ................... 26see Lighting system

Deep discharge .............................. 39Departure check

see Pre-ride inspection

4 Index

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Drive assistancesee Pedal-assist technology

Drive beltAdjusting ................................. 61Important safety notes ................ 43Removing/installing .................. 61Tightening ............................... 61

Drive levelLevels ..................................... 36Selecting ................................. 27

Drive systemProblem (malfunction) ................ 54

E

Electric motorProblem (malfunction) ................ 54

EnergyConserving ............................... 37

Energy recuperationsee Generator mode

EPACsee Pedelec

F

Front brakesee Brakes

Front wheelMounting ................................. 58Removing ................................. 57

Full discharge .............................. 40

G

Gear cableAdjusting ................................. 61Connecting .............................. 60

Gear indicator .............................. 29Gearshift

Changing gear .......................... 29Problems (malfunctions) ............. 56

Generator levels ............................ 36Generator mode

Levels ..................................... 36Method of operation ................... 12Selecting the level .................... 28

GripsAdjusting ................................ 23

Gross weightsee Technical data

H

Headlamp rangeAdjusting ................................ 66

HeadsetChecking for bearing play ........... 48

I

Inner tubes ................................... 70

J

Journey time (control console) .......... 29

K

Key (battery lock) ........................... 66Kickstand ..................................... 29

L

LightingAdjusting the headlamp range ...... 66

Lighting systemNotes ...................................... 26Problems (malfunctions) ............. 53

LightsSwitching off ........................... 26Switching on ............................ 26

Luggage carrier* ........................... 30

M

Maintenance ................................. 47

O

Odometer (control console) .............. 29On-board computer (control con-sole) ........................................... 29

Index 5

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P

Partial discharge .......................... 40Pedal assist

Drive levels ............................. 36Selecting the drive level ............ 27

Pedal-assist technologyMethod of operation ................... 11

Pedals ......................................... 24Pedal sensor .................................. 11Pedelec ........................................ 11Pre-ride inspection ....................... 18Protection mode (battery) ................ 40

Q

Qualified specialist workshop .......... 10

R

Rear brakesee Brakes

Rear wheelMounting ................................. 59Removing ................................. 58

Recuperationsee Generator mode

S

SaddleAdjusting the angle ................... 23Adjusting the height .................. 22

Seat positionSetting ................................... 22

Serial number ............................... 12Shifting gears

see Gearshift Shut-off speed

see Assistance speed Sleep mode

see Protection mode (battery) smart dealer

see Qualified specialist workshop Smartphone cradle* ........................ 31Snubber

see Belt slip guard Specialist workshop ....................... 10

Stem face plateMounting ................................. 33Removing ................................. 32

SystemSwitching off ........................... 25Switching on ............................ 25

T

Technical dataAssistance speed (maximum) ........ 70Battery .................................... 70Battery charger ......................... 70Brake system ............................ 70Electric motor .......................... 70Weights ................................... 70

Tightening torques ......................... 72Time

Setting ................................... 26Time (control console) .................... 29Torque sensor

see Pedal sensor Transport ..................................... 45Trip meter (control console) ............ 29Tyre pressure

Note ....................................... 44Recommended ............................ 70

TyresApproved ................................. 70Direction of rotation ................. 44Notes ...................................... 44

U

Unladen weightsee Technical data

W

Wear ............................................. 9

6 Index

Page 9: BA ebike NA 2012-4a 100%Print, 1, en-GB · Trade name: smart ebike battery charger manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with the following

EU declaration of conformity

Daimler AG, Mercedesstraße 137, 70327 Stuttgart, Germany, hereby declares that, based onits concept and construction, and in the version distributed and sold by us, the equipmentdescribed in the following:

Designation: ebike

Function: Pedelec

Model: smart ebike

Type: EB 001

Trade name: smart ebike

complies with the relevant, primary EU directives based on the harmonised EU standards.

Relevant EU directives (including any amendments, where applicable):

REU Machinery Directive 2006/42/EC incl. EN 15194:2009 + A1:2011 + IEC 62133:2002REU Electromagnetic Compatibility Directive 2004/108/EC including EN 15194:2009

+A1:2011

The associated battery charger described in the following:

Designation: Battery charger

Function: Charging of electrochemical energy storage devices

Item number: 01-4576

Model: SA190B-24U

Trade name: smart ebike battery charger

manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with thefollowing relevant EU directives:REU Low Voltage Directive 2006/95/EC incl. EN 60335-1 / -2-29REU Electromagnetic Compatibility Directive 2004/108/EC with applicable EN standards

+ EN 15194:2009 + A1:2011 item 4.2.5.3

This declaration is no longer valid in the event that modifications are made to theequipment named without our agreement.

Martin Hülder, smart brand and product management, Stuttgart, 16.04.2012

Felix Britsch, smart business strategy and development, Stuttgart, 16.04.2012

>> EU declaration of conformity. 7

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Protection of the environment

H Environmental note

Daimler's declared policy is one of com-prehensive environmental protection.

The objective is to use the natural resour-ces which form the basis of our existenceon this planet sparingly and in a mannerwhich takes the requirements of both natureand humanity into account.

You too can help to protect the environmentby operating your smart ebike in an envi-ronmentally-responsible manner.

Energy consumption and the rate of motor,gearing, brake and tyre wear depend on thefollowing factors:

Rthe operating conditions of your ebike

Ryour personal riding style

You can influence both factors.

You should bear the following in mind:

Operating conditions:

Rmake sure that the tyre pressures arealways correct.

Rdo not carry any unnecessary weight.

Rkeep an eye on energy consumption.

Ra regularly serviced ebike will contrib-ute to environmental protection. Youshould therefore adhere to the serviceintervals.

Ralways have service work carried out at aspecialist workshop which is qualifiedto service smart ebikes.

Personal riding style:

Rride carefully and maintain a suitabledistance from the vehicle in front.

Ravoid frequent, sudden acceleration.

H Environmental note

Have defective batteries disposed of in anenvironmentally responsible manner. Con-tact a specialist workshop which is quali-fied to service smart ebikes and has the

necessary specialist knowledge and toolsto carry out the work required.

Product information

smart recommends that you use genuinesmart parts, conversion parts and accesso-ries that have been specifically approvedfor your ebike.

smart tests genuine parts and conversionparts and accessories that have been spe-cifically approved for your ebike for theirreliability, safety and suitability.Despite ongoing market research, smart isunable to assess other parts. Therefore,smart accepts no responsibility for the useof such parts in smart ebikes. This is alsothe case, even if they have been independ-ently or officially approved. The use ofnon-approved parts could affect the safetyof your ebike.

Genuine smart parts, approved conversionparts and accessories are available fromsmart dealers. Here, you will receiveadvice about permissible technical modi-fications, and the parts will be professio-nally fitted.

Owner's Manual

General notes

Before taking your first ride, read thisOwner's Manual carefully and familiariseyourself with your ebike.

For your own safety and a longer servicelife for your ebike, follow the instructionsand warning notices in this manual. Dis-regarding them may lead to damage to theebike or personal injury.

8 >> Introduction.

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Printed Owner's Manual

The printed Owner's Manual (including anySupplements) must be observed in additionto this Owner's Manual.

There is no update to the electronic Own-er's Manual on CD. Amendments are onlymade by means of supplements to the prin-ted Owner's Manual.

Equipment

This Owner's Manual describes all modelsand all standard and optional equipmentavailable for your ebike at the time of pub-lication of the Owner's Manual. Country-specific differences are possible. Notethat your ebike may not be fitted with allfeatures described. This is also the casefor systems and functions relevant tosafety. Therefore, the equipment on yourebike may differ from that in the descrip-tions and illustrations. Should you haveany questions concerning equipment andoperation, please consult a smart dealer.

The following items are included in theebike scope of delivery:

RchargerRtransport locks for the brake systemRprinted Owner's ManualRelectronic Owner's Manual on CD

i Keep the yellow transport locks for thebrake system. They are needed to checkthe brake pad wear and are used as an aidin various repair tasks.

The following accessories are available:

Rluggage carrier including net pocketsRsmartphone cradleRhigh handlebarsRseat and seatpost variants

Operating safety

Important safety notes

G WARNING

Components can be damaged without itbeing visible on the surface:

Rin the event of an accident or fall

Rif the bike tips over

Components damaged in this way could failunexpectedly, for example:

Rthe handlebars or the seat post couldbreak while you are riding the bike

Rthe brakes could fail

There is a risk of accident and injury.

In this or similar cases, have the ebikechecked at a qualified specialist workshopwithout delay.

G WARNING

When being used, the mechanical compo-nents of the ebike are subjected to highloads and wear. Components react differ-ently to these loads and show signs of fati-gue or wear at different rates. If the oper-ating life of a component is exceeded, thecomponent could suddenly fail. There is arisk of accident and injury.

RHave your ebike checked regularly at aqualified specialist workshop.

RPay attention to any sign of cracks,scratches or changes in colour. Thesesigns indicate that the component hasreached the end of its operating life.

RHave components showing signs of wear orfatigue replaced at a qualified special-ist workshop.

The components affected are:

RHandlebars and stemRSaddle and seat postRFrame and forkRTyres and wheelsRPedals and pedal cranksRBrake pads and brake discs

>> Introduction. 9

Z

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RDrive belt and pulleysRBattery

If work on electronic equipment and itssoftware is carried out incorrectly, thisequipment could stop functioning. Theelectronic systems are linked together byinterfaces. Modifications to electronicsystems may also cause systems that havenot been modified to malfunction. Thesemalfunctions could affect the operatingsafety of your ebike and therefore also havea considerable effect on your safety.Youshould therefore have all work and modi-fications to electronic components car-ried out at a qualified specialist work-shop.

Do not make any modifications or carry outwork, such as drilling, soldering or weld-ing, on the frame or other load-bearingcomponents. The stability and the servicelife of the components could be affected asa result.

If you remove warning stickers, you or oth-ers may not be aware of possible dangers.Leave warning stickers in position.

Rotating components, such as wheels, drivebelt, pedal cranks or pedals, could trap andpull in parts of the body or clothing. Makesure that neither clothing nor objectsbeing carried get caught in rotating parts.Wear close-fitting clothing. Never wear ascarf.

After braking, in particular after a longdownhill stretch, the brake discs, brakecallipers as well as quick-release devicesand axle nuts may be very hot. Wait untilthese components have cooled down beforetouching them.

Do not ride without the battery or withoutthe control console. If the battery or thecontrol console are not fitted then thelighting system will not function. Ridingwithout an operational lighting system isnot permitted, depending on national reg-ulations.

Qualified specialist workshop

A qualified specialist workshop has thenecessary special skills, tools and quali-fications to correctly carry out any neces-sary work on your ebike. This particularlyapplies to work relevant to safety.

Always have the following work on yourebike carried out at a qualified specialistworkshop:

Rwork relevant to safetyRservice and maintenance workRrepair workRmodifications, installations and con-

versionsRwork on electronic componentsRwork on the drive system

smart recommends that you use a smartdealer which is qualified to carry out workon smart ebikes.

Correct use

Observe the following information whenusing the ebike:

Rthe safety notes in the printed Owner'sManual and in the electronic Owner'sManual on CDRthe technical data in the printed Owner's

Manual and in the electronic Owner'sManual on CDRtraffic rules and regulationsRlaws and safety standards applicable to

vehicles

The configuration of your smart ebike canvary, depending on the country in which youpurchased it. Using the ebike in othercountries could therefore contravene locallaws. If necessary, have the configurationof the ebike adjusted for the respectivecountry.

10 >> Introduction.

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Observe the respective applicable law inyour country for Pedelecs regarding thefollowing points:

Rmaximum assistance speed and poweroutput of the electric motorRrequired equipment in order to ride on

public roadsRobligation to have a driver's licenseRminimum age of the cyclistRobligation to wear a helmetRregulations for the use of cycle lanes

The smart ebike is designed to be riddenon asphalt roads and lanes as well as sur-faced forest and country tracks. The tyresmust not lose contact with the ground whendoing so. The ebike is not designed forriding over obstacles, such as high kerbs.Equally, it is not designed for carryingmore than one person. Nobody should becarried on the optionally available lug-gage carrier*.

The smart ebike is not suitable for compe-tition.

The smart ebike together with rider,accessories and luggage may have a per-missible gross weight of 140 kg (308 lbs).Never exceed the permissible grossweight.

The smart ebike is not approved for towinga trailer. Riding with a trailer or a trailerbike or pulling another bicycle using abicycle connection system is not permit-ted.

Always make sure that your smart ebike isused for the purposes it was designed for.If the smart ebike is used in ways for whichit was not designed, this could result indamage to the fitted components. Thiscould then lead to accidents and injuries.

The smart ebike is not intended for personswith limited physical, sensory or mentalabilities. The ebike is not suitable forchildren under 14 years old.

Taking the battery for your smart ebike ona passenger plane is not permitted.

Transporting the ebike with the batteryfitted on a vehicle rear-mounted cycle rackor roof carrier is not permitted. Removethe battery before transporting(Y page 41). Before transporting alsoremove components which are not securelybolted on such as, e.g. the control console,smartphone and net pockets.

Pedelec (Pedal Electric Cycle)

Pedal-assist technology

The smart ebike belongs to a class of elec-trically assisted bicycles called pede-lecs. Another name for pedelecs is EPAC(electric power assisted cycles). Pedelecsprovide assistance only when your areexerting force on the pedals. A pedal sen-sor in the pedal-crank bearing measuresthe force you are exerting and determineshow much propulsion power will be provi-ded by the electric motor. When you stoppedalling, the electric motor switches off.

Before reaching the maximum assistedspeed, the power from the electric motor isgradually decreased until the pedal assis-tance finally shuts off. In European coun-tries, for example, the maximum assistedspeed is 25 km/h (15.5 mph). If you are notusing the pedal-assist function, you canride faster than the maximum assistedspeed.

i The maximum assisted speed and thecontinuous rating of the electric motorare indicated on a sticker located on theebike.

Pedal sensor in the pedal-crank bear-ing

! The sensor used to determine the ped-alling power can lose its electronic cal-ibration. This can result in malfunc-tioning of the pedal-assist function.Keep magnets and large metallic objects,

>> Introduction. 11

* optional Z

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e.g. hammers, away from the pedal-crankbearing.

Generator mode (recuperation)

Your smart ebike is equipped with a so-called regenerative brake. This technol-ogy allows you to convert kinetic energyinto electrical energy. When you apply thebrakes, the electric motor acts as a gener-ator (generator mode). Electrical energygenerated in this way is returned to thebattery. At the same time, the energy recu-peration process brakes your ebike withoutwear on the brakes.

Serial number

You will find the serial number of yourebike on the right-hand side of the frame,near the pedal-crank bearing. Write downthe serial number and keep it in a safeplace.

12 >> Introduction.

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>> A

t a

glan

ce.

Overall view ..................................... 14

Cockpit ........................................... 15

Control console ................................. 16

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Overall view

Function Page

: Luggage carrier* 30

; Seat 22

= Battery 39

? Handlebars and front end

A Brake system 37

B Control console 25

C Headlamp 26

D Front wheel 57

Function Page

E Fork 48

F Pedals 24

G Kickstand 29

H Drive belt (carbon drivebelt) 43

I Rear wheel 58

J Electric motor

K Tail lamp

14 Overall view>>

At

a gl

ance

.

* optional

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Cockpit

Function Page

: Left grip 23

; Front wheel brake1 38

= Bell

? Smartphone cradle* 31

A Control console 25

Function Page

B Rear wheel brake2 38

C Gearbox gear indicator 29

D Twist-grip for gearshift 29

E Right grip 23

F Stem

1 United Kingdom: Rear wheel brake2 United Kingdom: Front wheel brake

Cockpit 15

>> A

t a

glan

ce.

* optional

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Control console

Function Page

: Ü button: to switch thesystem on/off, to switchthe lighting on/off 25

; Display

= Bar display for generatorlevel 27

? Speedometer 29

A Bar display for drivelevel 27

B f button: to increasevalues

C g button: to decreasevalues

Function Page

D Drive level (A) / Generatorlevel (G) indicator 27

E On-board computer: tripmeter, ride time, totaldistance recorder, aver-age speed and time of day 29

F Charge indicator 27

G î: button: to set thetime, select options/reset the on-board com-puter display 29

16 Control console>>

At

a gl

ance

.

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>> S

afet

y.

Useful information ............................ 18

Safety-relevant equipment .................. 18

Suitable equipment ........................... 18

Inspection before starting a journey ..... 18

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Useful information

i This Owner's Manual describes all mod-els and all standard and optional equip-ment available for your ebike at the timeof publication of the Owner's Manual.Country-specific differences are possi-ble. Note that your ebike may not be fit-ted with all features described. This isalso the case for systems and functionsrelevant to safety.

i Read the information on qualified spe-cialist workshops: (Y page 10).

Safety-relevant equipment

The lighting system does not work when youride your ebike without the control consoleor battery. smart recommends that youalways ride with the lights on, even duringthe daytime.

As a pedelec vehicle, the smart ebike issubject to laws governing the use of vehi-cles on public roads. In Germany, for exam-ple, this is the Road Traffic LicensingRegulation (StVZO) for vehicles. The smartebike is equipped with a lighting systemwith the active and passive componentsrequired for use on public roads. It alsohas an appropriate brake system and a bell.

The lighting system includes the followingcomponents:

Rheadlamp and tail lightRwhite reflector in the fork crownRred reflector on the seatRred reflector on the luggage carrier*Rreflective strips on the tyre sidewallsRyellow reflectors on the pedals

Check the safety equipment regularly andhave it repaired at a qualified specialistworkshop as needed.

Suitable equipment

Depending on the country in which you useyour smart ebike, you may be required towear a helmet. Irrespective of any helmetlaw, smart recommends that you always weara suitable helmet and goggles.

Wear conspicuous, bright clothing appro-priate for cycling and shoes which aresuitable for the bike's pedals. When ridingin traffic, always be considerate andobserve the traffic rules and regulationsin order to avoid endangering yourself andothers.

Inspection before starting a journey

Checking tyres and wheels

G WARNING

If seated at an angle, valves may break offwhile the ebike is in operation. If thishappens, the tyre will suddenly lose pres-sure. There is a risk of an accident.

Check the seating of the valves. The valvesmust extend from the wheel rim at rightangles. Correct the position of any incor-rectly seated valves immediately.

Before every ride, check the following:

Rtyres and wheels for damage and foreignbodies lodged in the tyres. Damagedwheels can lead to a loss of pressure andresult in further damage.Rtyre tread depthRtrue running of the wheels by allowing

both wheels to rotate freely. Out-of-round wheels can be an indication oftyres which have burst at the side, brokenaxles or torn spokes. Also investigateany rattling noises and check bearingsand bolted connections if necessary.

18 Inspection before starting a journey>>

Saf

ety.

* optional

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Checking the drive belts

G WARNING

Inadequately secured belt pulleys andsafety guards may become loose while theebike is in operation. Incorrectly aligneddrive belts may become detached from thebelt pulleys while the ebike is in opera-tion. There is a risk of accident and injury.

RBefore every ride, check to make sure thedrive belt is properly aligned and ten-sioned, and the belt pulleys are boltedsecurely.

RAlso check for proper installation of theslip guard to prevent the drive beltjumping teeth or slipping.

Always follow all the instructions on han-dling the drive belt – particularly everytime the rear wheel is removed or fitted(Y page 59). Extra caution is required inthese cases in order to prevent damage tothe drive belt.

Checking the battery lock

Before every ride, make sure the lockingcylinder on the battery lock is engaged. Ifthe battery is not retained by the lock, itcould fall out while the ebike is in opera-tion.

Checking the operation of the brakesystem

Before every ride, carry out a stationarybrake test. To do so, pull the brake leverstowards the handlebar using two fingersand normal braking force. The brake levermust not come into contact with the han-dlebar (Y page 24). A distance “A” mustremain between the brake lever and thehandle, even when maximum hand force isapplied.

Checking the brake system for wear

G WARNING

After braking, particularly during longdescents, the brake discs and callipers aswell as the quick-release connections andaxle nuts may become extremely hot. Thereis a risk of injury.

Wait until these components have cooleddown before touching them.

Check the brake pads for wear before everyride (Y page 48).

Carry out a visual inspection of the brakediscs:

Rthe friction disc must not show any signsof scoring or breakout. It must be free ofoil and dirt.RAll bolts must be present and securely in

place.

Check the brake callipers for oil leakage.

Make sure that the brake cables are free ofkinks. Check the brake cables for leaks.

Checking the bolted connections

Before every ride, check to make sure thebolted connections listed below aresecurely tightened:

X check to make sure the quick-releaseconnector on the front wheel is securelyseated.The word “CLOSE” must be visible on thequick-release connector lever. It must

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not be possible to rotate the quick-release connector.

X check the rear wheel for proper fit.All bolted connections must be securelytightened. Alternate pushing and pull-ing on the rear wheel must not cause it tomove.

X check to make sure the handles and brakehandles are securely seated.It must not be possible to rotate the han-dles or brake handles.

X check to make sure the seat and seatpostare securely seated.Attempts to turn and tilt the seat must notcause it to move.

X check the luggage carrier* for properfit.All bolted connections must be securelytightened.

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Useful information ............................ 22

Adjusting the seat position ................. 22

Removing/fitting the control console .... 25

Switching the system on the controlconsole on/off .................................. 25

Setting the time ............................... 26

Lighting system ................................ 26

Checking the charge level of the bat-tery ................................................ 27

Selecting the drive/generator level ...... 27

On-board computer ............................ 29

Shifting gears .................................. 29

Kickstand ........................................ 29

Stowing and features ......................... 30

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Useful information

i This Owner's Manual describes all mod-els and all standard and optional equip-ment available for your ebike at the timeof publication of the Owner's Manual.Country-specific differences are possi-ble. Note that your ebike may not be fit-ted with all features described. This isalso the case for systems and functionsrelevant to safety.

i Read the information on qualified spe-cialist workshops: (Y page 10).

Adjusting the seat position

Notes

The optimum seat position is an importantfactor for your well-being on the smartebike. A comfortable and fatigue-free seatposition is an individual matter. smartgives you recommendations for the basicsettings of the components below. Theoptimum setting may only become clearafter going on a longer tour.

Adjust the settings of the following com-ponents to your requirements:

Radjust the seat height, angle and posi-tionRadjust the angle of the gripsRadjust the angle and reach of the brake

handles

i To suit individual requirements,higher handlebars as well as additionalseat post variants are available asaccessories. The length of the seat postcan be adjusted to your individual bodysize. Further details can be obtainedfrom any smart Centre.

Adjusting the saddle

Adjusting the saddle height

G WARNING

If you pull the seat post too far out of theseat tube, then the clamp can no longersecure the seat post sufficiently. The seatpost could come loose or break during thetour.There is a risk of accident and injury.

Do not pull out the seat post beyond theminimum insertion depth.

: Seat post

; Seat post clamp

= Seat tube

? Clamping bolt

Minimum insertion depth: irrespective ofany marking, the seat post must always beinserted at least 10 cm (3.9 in) into seattube =.

X Release clamping bolt ? on clamp ;using a 5 mm (0.2 in) Allen key.Seat post : can be moved in seat tube=.

i Do not pull out seat post : beyond theminimum insertion depth.

X Adjust the saddle to the desired height.

i If you put your heel on the pedal when itis at its lowest point and your leg is fullystretched, then the saddle is at the cor-rect height.

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X Tighten clamping bolt ? with a torqueof 9 Nm (6.64 lb-ft).

X After riding 30 km (19 miles), retightenclamping bolt ? to the specified torqueof 9 Nm (6.64 lb-ft).

Adjusting the saddle position and angle

: Bolts for securing the seat

X Release both bolts : with a 5 mm(0.2 in) Allen key.The horizontal position of the seat canbe adjusted as well as its angle.

X Move the seat horizontally and adjust theangle to be level.

i When the ball of your foot is on the pedaland the pedal is at its lowest point:

Ryour knee should be slightly bentRyour kneecap should be positioned in

a vertical line to the pedal axle

You have then set a good seat position.

X Tighten both bolts : alternately, untila torque of 12 Nm (8.85 lb-ft) is achieved.

X After riding 30 km (19 miles), retightenbolts : alternately to the specifiedtorque of 12 Nm (8.85 lb-ft).

Adjusting the grips

: Grip

; Clamping bolt

You can adjust grips : so that the balls ofthe hands rest fully on the contact areas.The wrist should then be as straight as pos-sible. Try out the most comfortable posi-tion of the grips for you.

X Release clamping bolt ; on bothgrips : using a 4 mm (0.16 in) Allen key.

X Turn grips : to a comfortable position.

X Make sure that grips : finish flush withthe ends of the handlebars.

X Tighten clamping bolts ; to a torque of5 Nm (3.69 lb-ft).When grips : have been tightened to thespecified torque, it should no longer bepossible to turn them.

X After riding 30 km (19 miles), retightenclamping bolts ; to the specified tor-que of 5 Nm (3.69 lb-ft).

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Adjusting the brake handles

Example: rear wheel brake

: Brake handle

; Clamping bolts

You can adjust the brake handles to matchthe position of the grips. If your fingers,when extended from the arm, rest on thebrake levers then the brake handles are setcorrectly. The wrist should be as straightas possible when doing so.

X Release both clamping bolts ; on brakehandle : using a T25 torx wrench.

X Turn brake handle : to a comfortableposition.

X Tighten both clamping bolts ; alter-nately to a torque of 3 Nm (2.21 lb-ft).When brake handles : have been tight-ened to the specified torque, it shouldno longer be possible to turn them.

X After riding 30 km (19 miles), retightenclamping bolts ; to the specified tor-que of 3 Nm (2.21 lb-ft).

Adjusting the reach of the brake levers

G WARNING

If you can pull the brake levers through tothe handlebars, you cannot use the fullbraking force when braking hard. The brak-ing distance is increased as a result. Thereis a risk of an accident.

Always adjust the brake lever as described.

Example: front wheel brake

: Brake lever

; T25 torx wrench

You can adjust the reach of the brake leversto the size of your hand. Adjust the brakelever so that you can grip it quickly andsecurely, and use plenty of hand strength atthe same time.

X Adjust the reach by turning the adjust-ment screw in brake lever :.The gap between brake lever : and thehandlebar changes.

X Pull brake lever : with maximum handstrength.Brake lever : must not touch the han-dlebar.

Pedals

The pedals on your smart ebike are suitablefor closed shoes with hard soles. Touringcycling shoes which are equally suitablefor cycling and walking are ideal.

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Removing/fitting the control console

Removing the control console

: Control console

; Fuse

X To unlock control console :, presssafety catch ;.

Slide control console : out of theholder.

Inserting the control console

X Slide control console : into the holderon the stem until safety catch ;engages.You will hear a clicking noise if thesafety catch is correctly engaged.

Switching the system on the controlconsole on/off

G WARNING

Operating the ebike information systemsand communication units when riding theebike will distract you from the trafficconditions. You could also lose control ofthe ebike. There is a risk of an accident.

Only operate these units when the trafficsituation permits. If this is not possible,pull over at a safe place and enter theinformation when the ebike is parked.

: Button Ü

; Bike mode symbol

= Button f

X To switch on: press button : or button= briefly on the control console.An audible signal sounds to confirm thesystem has been switched on. The systemruns through a self-diagnosis which endswith a countdown on the speedometer.

The light and display lighting areswitched on. Indicator lamp _ appearsin the display.

i Once you have started the system, itremains in bike mode ; (i.e. normalbicycle operation with no electric pedalpower assistance and with no generatoroperation).

X To switch off: press button : briefly.An audible signal sounds to confirm thesystem has been switched off.

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Setting the time

: Button Ü

; Button f

= Button g

? CLOCK display

A Button î

X Press button : and button A simulta-neously.CLOCK and the time currently set are dis-played; the hours will flash.

X Press button ; or button = to set thecorrect hour.

X Press button : to change to the minutes.

X Press button ; or button = to set thecorrect minutes.

X Press : to confirm.The time is now stored.

Lighting system

Notes

Your ebike's lighting system will beswitched on automatically every time youswitch the system on (daytime drivinglights).

To increase safety, smart recommends thatyou always ride with the lighting systemswitched on. The LED lights consume min-imum power and have almost no effect on therange of your smart ebike.

Switching the lights off

: Button Ü

X When the system is switched on: pressbutton : for four seconds.The lights and display lighting areswitched off.

i When you switch off the system, thelighting system will also switch off. Ifyou switch the system back on, the light-ing system will also be switched back on.

Switching the lights on

: Button Ü

; Indicator lamp _

X When the system is switched off: pressbutton : briefly.The system is switched on. The lights anddisplay lighting are also switched on.Indicator lamp ; appears in the dis-play.

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Checking the charge level of the bat-tery

Checking the charge level on the con-trol console

: Charge indicator Z

When the system is switched on, the batterysymbol on charge indicator : shows howmuch battery power is left.

If all the bars are visible, the battery is100 % charged.

Checking the charge level directly onthe battery

: Battery

; Charging socket

X Slowly slide your finger over chargingsocket ; on battery :.The LED ring around charging socket ;lights up in colour.

i The system does not have to be switchedon for this.

The colour of the LED ring indicates thebattery charge level:

LED ring colour Charge level

Green 100-85 %

Orange 85-25 %

Red < 25 %

Selecting the drive/generator level

Selecting the drive level

G WARNING

If pedal assist is activated on smooth orslippery road surfaces, the rear wheel canspin and lose grip when you accelerate.There is a risk of an accident.

Always deactivate pedal assist on smooth orslippery road surfaces.

Drive level 3 (example)

: Drive level bar indicator

; Button f

= Button g

The drive level is used to select how muchpower the electric drive should provide toassist your own pedal power. You can selectbetween four drive levels.

X To increase the drive level: press but-ton ; on the control console.A will appear in the display. Bar indi-cator : shows which drive level you haveselected. If you have already set a gen-

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erator level, you must first reduce thegenerator level with button ;.

X To reduce the drive level: press button=.

Generator mode: selecting the genera-tor level

G WARNING

If the generator mode is activated or youapply the front wheel brake, the electricmotor will brake the rear wheel. The rearwheel could lock and lose grip on smooth orslippery road surfaces. There is a risk ofan accident.

RAlways deactivate the generator onsmooth or slippery road surfaces.

RIf possible, only brake with the rearwheel brake on smooth or slippery roadsurfaces.

Generator mode: generator level 3 (example)

: Generator level bar indicator

; Button f

= Button g

The generator level determines how muchbraking power the electric motor shouldprovide to brake the ebike in generatormode. The generator level also controls howmuch braking power is used to recharge thebattery. You can select between four gen-erator levels (Y page 36).

i Please bear the following in mind:

ROnce you have selected a generatorlevel, the ebike will use regenerativebraking until the generator mode hasbeen deactivated again.RIf you apply the front wheel brake, the

electric motor will automaticallyapply the rear wheel brake even if thegenerator mode is deactivated. Thelevel of braking power applied to therear wheel depends on the riding speedand cannot be regulated. Exception:the rear wheel brake will not beapplied automatically if the battery isfully charged.

X To switch on the generator mode: pressbutton = on the control console.G will appear in the display. Bar indi-cator : shows which generator level youhave selected. If you have already set adrive level, you must first reduce thedrive level with button =.

X To increase the generator level: pressbutton =.

X To reduce the generator level: pressbutton ;.

X To switch off the generator mode: pressbutton ; repeatedly until G disappearsfrom the display.

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On-board computer

: Button î

; Display of functions

= Speedometer

Speedometer = displays the current speedin km/h (mph).

X To change display ;: press button :briefly.Press the button to switch display ;between:Rtrip meter DIST in km (miles)Rodometer ODO in km (miles)Rjourney time CHRONO in hours and

minutesRaverage speed AVSPD in km/h (mph)Rtime CLOCK. Setting the time

(Y page 26)

i Depending on the country, the speedsand distances are displayed in either"km/h" or "mph" and "km" or "miles".

X To reset the values: press and hold but-ton :.The following displays ; are set to 0:

Rtrip meter DISTRjourney time CHRONORaverage speed AVSPD

Shifting gears

: Gear indicator

; Twist-grip

A transmission with 3 gear ratios is inte-grated into the smart ebike's drive. Youchange gear by turning twist-grip ; onthe handlebars. Gear indicator : ontwist-grip ; displays which gear isengaged.

X Turn twist-grip ; until the gear yourequire is engaged.Gear indicator : shows the engagedgear in red.

i You can shift gears when the ebike isstationary or when riding. The smoothestway to change gears when riding is tolighten the pressure on the pedals whenshifting gears.

Kickstand

G WARNING

Riding the ebike with the kickstand downcan cause a fall. There is a risk of accidentand injury. Always kick up the kickstandbefore riding off.

! Parking the ebike on downhill slopes oron soft ground can cause the ebike to fallover and become damaged. Park yourebike on level, firm ground, if possible.On uphill or downhill gradients, always

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park the ebike in the line of fall, withthe front wheel facing uphill.

! If you push the ebike backwards with thekickstand down, the pedals will turn andmay become jammed as a result. Alwayskick up the kickstand before moving theebike backwards.

! The kickstand is not designed to hold aperson's weight. Never sit on the ebikewhen the kickstand is down.

: Kickstand

Always kick up kickstand : before pushingor riding the ebike.

Stowing and features

Luggage rack*

Important safety notes

G WARNING

A laden luggage carrier changes the ridingcharacteristics of the ebike. Steering andbraking are particularly impaired. Thebraking distance may increase. There is arisk of an accident.

RMake sure that you keep the centre ofgravity of the load as low as possible.Stow heavier objects lower on the bikethan lighter objects.

RRide carefully in bends and when chang-ing directions.

RTake into account the longer brakingdistances.

RTake into account the additional weightwhen stopping and while the ebike is sta-tionary.

G WARNING

Objects that are not correctly secured mayfall from the luggage carrier. Objects maybecome caught between the rear wheelspokes or in the drive belt and cause a fall.There is a risk of accident and injury.

ROnly transport objects on the luggagecarrier or in the mesh pockets provided.

RAlways secure transported objects andbicycle panniers on the luggage carrierin such a way that they cannot fall down.

RSecure the transported objects and fas-tening belts so that:

- they cannot fall down.

- they cannot become caught between therear wheel spokes or in the drive belt.

G WARNING

The luggage carrier may become detachedfrom the ebike and fall onto the road. Thereis a risk of accident and injury.

RAlways mount the luggage carrier asdescribed.

RBefore every journey, check that the lug-gage carrier screws are securely tight-ened.

RDo not make any modifications to the lug-gage carrier and its anchorage points.

G WARNING

If you overload the luggage carrier, it maybecome detached from the ebike and fallonto the road. There is a risk of accidentand injury.

Always observe the permissible carryingcapacity of the luggage carrier.

Maximum permissible carrying capacity ofthe luggage carrier: 15 kg (33 lbs).

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When transporting objects on the luggagecarrier, make sure that the tail light andthe reflectors on the tyre sidewalls areclearly visible to other road users.

The luggage carrier designed for the smartebike is not suitable for carrying a childseat.

Mounting the luggage carrier

: Front screw on dropout

; Luggage carrier

= Frame clamp

? Clamp screws

X Loosen and unscrew screws : on the leftand right-hand side.

X Loosen and unscrew screws ? on clamp=.

X Position the luggage carrier above therear wheel and insert screws : on bothsides.

X Attach clamp = around the bike frameand insert screws ?.

X Tighten screws : on the left-hand andright-hand side to a torque of 22 Nm(16.23 lb-ft).

X Tighten screws ? on clamp = to a torqueof 6 Nm (4.43 lb-ft).

X After riding for 30 km (19 miles), re-tighten screws : and ? to the specifiedtorques.

Smartphone cradle*

Notes

G WARNING

Operating the ebike information systemsand communication units when riding theebike will distract you from the trafficconditions. You could also lose control ofthe ebike. There is a risk of an accident.

Only operate these units when the trafficsituation permits. If this is not possible,pull over at a safe place and enter theinformation when the ebike is parked.

The e-bike smartphone cradle is suitablefor smartphones with screen sizes ofbetween 8.89 cm (3.5 in) and 10.92 cm(4.3 in).

You can rotate the smartphone cradle intoa landscape or portrait mode to suit theapplication. It can also be adjusted into 4different tilt positions without any tools.

You can also charge your smartphone duringa ride using the USB port underneath theheadlamp.

Always make sure that your smartphone issecurely engaged in the smartphone cradle.

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Mounting the smartphone cradle

Removing the stem face plate

Electrical connectors on the headlamp

Control console contact plate

: Data cable

; Generator sensor cable

= Control console contact plate

? Screw

A Stem face plate

X Remove control console (Y page 25).X Pull sensor cable ; off contact plate=.

X Loosen retainer of data cable : using ascrewdriver and detach data cable :from contact plate =.

X Unscrew screw ? using a T20 Torx wrenchand pull contact plate = upwardsslightly. As you do so, press against con-tact plate = from underneath aroundelectrical connectors : and ;.

X Pull face plate A backwards.

X Pull contact plate = upwards.

Removing the cover

: Screws for cover/headlamp casing

; Cover

X Unscrew screws : using a 2.5 mm (0.1 in)Allen key.

X Remove cover ;.

X Screw in screws : for the headlamp cas-ing again and tighten to a torque of1 Nm (0.74 lb-ft).

Mounting the smartphone cradle

: Front handlebar clamp screws

; Rear handlebar clamp screws

X Unscrew front handlebar clampscrews : using a 5 mm (0.2 in) Allen key.

X Position the smartphone cradle on thehandlebar clamp.

X Insert screws : through the smartphonecradle and handlebar clamp.

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X Alternately tighten screws : to a torqueof 6 Nm (4.43 lb-ft).

X Alternately tighten both rear handlebarclamp screws ; to 6 Nm (4.43 lb-ft).

X After riding for 30 km (19 miles), re-tighten screws : and ; to the specifiedtorque of 6 Nm (4.43 lb-ft).

Mounting the stem face plateX Insert the control console contact plate.X Slide the face plate onto the stem.X Push the contact plate down completely.X Insert the contact plate screw and

tighten to a torque of 1 Nm (0.74 lb-ft).X Insert the electrical connectors for the

data cable and the sensor cable into thecontact plate.

X Insert the control console (Y page 25)X Check whether the lamp is on and all the

information is displayed on the controlconsole display.

X Take a test ride to check that brakingassistance is working when the frontwheel brake is applied.

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Useful information ............................ 36

Driving tips .................................... 36

Charging the battery .......................... 39

Removing/fitting the battery ............... 41

Storing the battery ............................ 43

Belt drive ....................................... 43

Tyres and wheels ............................... 44

Transporting the ebike ...................... 45

Maintenance and care ........................ 46

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Useful information

i This Owner's Manual describes all mod-els and all standard and optional equip-ment available for your ebike at the timeof publication of the Owner's Manual.Country-specific differences are possi-ble. Note that your ebike may not be fit-ted with all features described. This isalso the case for systems and functionsrelevant to safety.

i Read the information on qualified spe-cialist workshops: (Y page 10).

Driving tips

Riding with electric assistance

Pedal assist

G WARNING

If pedal assist is activated on smooth orslippery road surfaces, the rear wheel canspin and lose grip when you accelerate.There is a risk of an accident.

Always deactivate pedal assist on smooth orslippery road surfaces.

The smart ebike only assists you when youapply force to the pedals. When you stoppedalling, the electric motor switches off.Pedal assist will also switch off if youexceed the maximum power assist speed(varies according to country) (Y page 11).

The drive power depends on the drive levelyou have selected (Y page 27). The higherthe drive level, the less effort you yourselfhave to provide to maintain a specificspeed.

Drivelevel (A)

Riding situation

None Riding without electricalpedal assist

1 Riding on level ground

Drivelevel (A)

Riding situation

2 Riding uphill, riding withheadwind

3 Riding on steep uphill gra-dients, riding with strongheadwind

4 Riding on extremely steepuphill gradients

i Pedal off by first pushing the left legdown on the pedal. In this way, the pedalforce sensor can pick up your pedal forcemore effectively and can activate theelectric motor more quickly to provideassistance. This is particularly ofadvantage when riding uphill.

Generator mode

G WARNING

If the generator mode is activated or youapply the front wheel brake, the electricmotor will brake the rear wheel. The rearwheel could lock and lose grip on smooth orslippery road surfaces. There is a risk ofan accident.

RAlways deactivate the generator onsmooth or slippery road surfaces.

RIf possible, only brake with the rearwheel brake on smooth or slippery roadsurfaces.

In generator mode, the electric motor isused as a generator and charges the batteryduring riding. The braking power gener-ated during charging is used to brake theebike. The amount of regenerative brakingdepends on the generator level selected ingenerator mode (Y page 28).

i If you apply the front wheel brake, theelectric motor will automatically applythe rear wheel brake even if the genera-tor mode is deactivated. The level ofbraking power applied to the rear wheel

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depends on the riding speed and cannotbe regulated. Exception: the rear wheelbrake will not be applied automaticallyif the battery is fully charged.

i The energy recuperated in generatormode can only be stored in the battery ifthe current charge level permits. Energyrecovery may be deactivated when ridingdown mountains if the battery is fullycharged. Riding in generator mode thenhas no braking effect.

Generatorlevel (G)

Driving situation

None No braking effect, no regen-erative braking

1 Riding on gentle downhillslopes, tailwind

2 Riding on downhill slopes,tailwind

3 Riding on steep downhillgradients

4 Riding on extremely steepdownhill gradients

Energy-saving driving style

Your smart ebike assists you with a brush-less wheel hub motor integrated into therear wheel.

Wheel hub motor power output:

RUnited Kingdom 200 WREU countries (except the United King-

dom) 250 WRCanada 350 W

Depending on the drive level selected, theriding style and the topography, the driveassists you for a range of up to 100 km(62 miles).

If you wish to ride further, the smart ebikebehaves like a completely normal bicyclewithout pedal assistance.

The range of the smart ebike with a fullycharged battery depends on the followingfactors:

Rthe physical performance of the riderRthe drive and generator level selectedRthe gear selectedRthe gross weight of the ebike, rider and

loadRthe tyre pressureRthe road surfaceRthe topographyRthe temperatureRthe wind conditionsRthe nature of use with frequent starts or

even-paced stretchesRand the use of generator mode (energy

recuperation) when braking

To achieve the maximum possible range,observe the following recommendations:

Rselect a drive level which is as low aspossible and as high as necessary.Rto charge the battery during the tour, use

generator mode as often as possible.Rselect a low gear on an uphill gradient

and a high gear on level ground or whenriding downhill.Rdo not carry any unnecessary weight.Rcheck the tyre pressures regularly every

14 days and correct them when required(Y page 44).

Braking

Notes on disc brakes

G WARNING

On wet roads:

Rthe frictional force between the tyresand the road is reduced.

Rwater between the brake pads and brakedisks reduces the effect of the brake sys-tem.

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The braking distance is increased. Thereis a risk of an accident.

ROn wet roads brake sooner to compensatefor the longer braking distance.

ROn wet roads brake with greater care toprevent the wheels from locking.

G WARNING

When braking the front wheel abruptly therear wheel can lift up. You could be thrownover the handlebars in the process. Thereis a risk of an accident.

RBrake the ebike with the front and rearbrake at the same time.

RMove your body's centre of gravity to therear when braking abruptly.

The smart ebike is equipped with hydraulicdisc brakes which will bring you to a stand-still quickly and safely, if required. Discbrakes respond more quickly than rimbrakes, in particular on wet roads.

A hydraulic disc brake builds up a highbraking effect with only minimal handstrength. To distribute braking force toboth wheels, use both brakes at the sametime. The pedal assistance of the electricmotor is interrupted by braking the frontbrake (or if you stop pedalling).

i Please be aware that your smart ebikedoes not have a coaster brake.

If you are not yet familiar with the brakingeffect of hydraulic disc brakes, first carryout some test braking manoeuvres on ahigh-grip surface away from traffic.

Avoid continuous braking. On long down-hill stretches, brake with both brakesbriefly but firmly. When you intermittentlyrelease the brakes they can cool downagain. Stop at the first signs of overheat-ing.

Symptoms indicating overheating include:

Rincreased hand strengthRthe build up of odoursRloud scraping noises

Let the brake system cool down before rid-ing on.

Wet conditions reduce the braking effectand lead to the tyres skidding more easily.On wet roads, allow for longer braking dis-tances, ride more slowly and brake care-fully.

Braking with the disc brakes

X To brake with the front brake: pull theleft3 brake lever.There is a sensor installed in the brakehandle for the front brake which switchesthe electric motor to energy recupera-tion when the front wheel is braked(Y page 28). In this way the electric motoralways simultaneously brakes the rearwheel, even if generator mode isswitched off. The level of the brakingforce on the rear wheel depends on thespeed and cannot be modulated. Excep-tion: if the battery is fully charged therear wheel is not braked simultaneously.

i Adopt an anticipatory riding manner totry and avoid abrupt braking. If possibleonly brake the ebike through energyrecuperation. If you only pull the brakelever for the front brake gently, theebike brakes friction-free throughenergy recuperation alone.

X To brake with the rear brake: pull theright4 brake lever.

With disc brakes the pressure point mustbe immediately stable. If the pressurepoint has not been reached after two thirdsof the travel, pull the lever several times(pumping), until the pads come into contactwith the disc. If the pressure point shifts

3 United Kingdom: the right brake lever operates the front brake4 United Kingdom: the left brake lever operates the rear brake

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during the tour then the brake system mustbe bled at a qualified specialist workshop.

i Pressure point: each brake has a cer-tain amount of free travel at the brakelever. Once this free travel is overcomewith limited hand strength, the brakesgrip and the pressure point has beenreached. If the brake is correctly set andbled, increased hand strength increasesthe braking power with minimal brakelever travel.

Brake system wear

The brake pads and brake discs wear as aresult of friction. The more often you ridein mountainous terrain and through rain ormud, the greater the wear.

The smart ebike brake system has fullyautomatic brake pad compensation. Thisbalances out the brake pad wear andensures that the pressure point remains thesame always.

The wear on the brake pads (Y page 48) andon the brake discs (Y page 48) cannot beevaluated from the brake lever and musttherefore be checked before every tour(Y page 48). Have worn brake padsreplaced at a qualified specialist work-shop.

Bedding in new brake pads

New brake pads must be bedded in until theyreach their optimum deceleration per-formance. To do this, accelerate your ebikeapprox. 30 – 50 times to about 30 km/h(19 mph) and brake to a standstill When therequired hand strength for braking no lon-ger reduces then the bedding-in process iscompleted.

Charging the battery

Important safety notes

G DANGER

High voltage is used to charge the battery.You could get an electric shock if the powercable or mains socket is damaged, wet ordirty. There is a risk of fatal injury.

ROnly use the charger supplied to chargethe battery.

ROnly use a dry charger.

ROnly use an undamaged power cable andcharger. Immediately replace a damagedpower cable and charger.

RBefore connecting the charger cable,remove any foreign objects, such as dirt,ice or snow, from the charge socket.

G WARNING

Using a charger other than the one suppliedcan cause the battery to overheat. There isa risk of explosion.

Only use the charger supplied to charge thebattery.

G WARNING

Deep battery discharge can cause an inter-nal short circuit. The battery heats up to anextremely high temperature. There is a riskof fire.

RAvoid deep battery discharge during useas well as during storage.

RWhen not in use, fully charge the batteryat regular intervals, and at least every6 months.

RDo not carry a deeply discharged batteryon the ebike.

ROnly use the battery for the smart ebike.RDo not expose the battery to storage tem-

peratures below -10 † (14 ‡) and above45 † (113 ‡). Please note that tempera-tures above 45 † (113 ‡) can occur aroundheaters, in direct sunlight or in over-heated vehicle interiors.

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RDo not use the charger in damp locationsor in ambient temperatures below -10 †(14 ‡) or above 40 † (104 ‡).RDo not immerse the battery into water.RThe battery and the charger do not have

to be serviced. Do not try to disassembleor modify the battery or the charger. Donot subject the battery to a high pres-sure. Please note that high pressure canbe applied as a result of load from heavyobjects. You may not use a battery with adamaged casing.RKeep the battery away from small chil-

dren.RIf, while the battery is in use, is being

charged or is in storage, you notice thatthe battery gets hot, develops a strongsmell, alters in appearance or behavesabnormally in any way, stop using thebattery immediately.

Heat develops when charging the battery:

RMake sure that there are no combustiblematerials close to the battery whencharging.RWhen charging, place the charger and

battery on a non-combustible surface.RIf you charge the battery while it is still

installed on the ebike, position the bikein such way that a fire cannot spread.RDo not charge the battery on carpeted

floors.RDo not cover the battery and charger dur-

ing charging.

Notes on the charger

i The charger supplied is suitable for avoltage range of 100 - 240 V. The chargerdoes not need to be switched to the rel-evant voltage range as it automaticallydetects the voltage range.

The charger has no on/off switch. If you donot require the charger, disconnect theplug to save energy.

Notes on the battery

! A deep battery discharge causes irre-versible damage and capacity loss. If youdo not use the battery for longer periods,charge the battery fully at regular inter-vals and at least every 6 months.

Please follow the instructions below toguarantee a long battery life:

Rideally, charge the battery at a roomtemperature of 20 † (68 ‡). Beforecharging, give the battery sufficienttime to reach this temperature.Ravoid frequent full discharges. The bat-

tery prefers partial discharges. Lithiumion batteries do not have memory effect.Rbrief discharges with subsequent

charges can cause an inconsistencybetween the charge indicator and thebattery charge level. After approx-imately 30 charges, allow the battery tocompletely discharge and then re-chargeit. This will allow the charge indicatorto be periodically calibrated to the bat-tery charge level.

Every lithium-ion battery is subject tooperational wear. Cell oxidation occurs asa result of use and ageing. The batterycapacity decreases. The typical lifespanof a lithium-ion battery is between2 and 3 years, regardless of whether it isused or not.

Battery protection mode

The battery switches to protection mode if:

Rthe ebike is not used for two monthsRthe battery has been drained fully and is

not charged within one week.

The battery is inactive in protection mode.You can only activate the battery againafter a complete charge cycle.

The lighting system will not function if thebattery is in protection mode. Dependingon national regulations, it may be pro-

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hibited to ride a bicycle without a func-tioning lighting system.

Connecting the charger

! Do not turn the pedals when chargingthe battery while installed. Otherwise,the charging socket on the battery may bedamaged.

: Battery

; Charge socket with LED ring

= Charge cable connector

The battery can be charged either on thebike or can be removed and charged sepa-rately.

When the battery is charged on the bike, thesystem can be switched on or off duringcharging.

X Connect the charger to charge cable con-nector = on battery :.

X Connect the charger's mains plug to asocket.LED ring ; around the charge socket onbattery : lights up depending on thecharge level and then changes to orange.Battery : is being charged.

i It takes approx. 5 hours for the batteryto fully charge. Once the battery is fullycharged, the LED ring colour changesfrom orange to green.

When charging the battery on the bike,you can switch on the system if you wishto check the current battery charge level.

The control console displays the currentcharge level.

X First disconnect charge cable connector= from battery : and then remove themains plug from the socket.

Removing/fitting the battery

Removing the battery

On the right-hand side of the ebike, when viewedin the direction of travel: unlock the battery

On the left-hand side of the ebike, when viewedin the direction of travel: remove the batteryfrom the battery holder

g Locked

1 Unlocked

: Battery lock

; Key

= Recess

? Battery

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X Switch off the system (Y page 25).X On the right-hand side of the ebike:

unlock battery lock : with key ;.The lock cylinder in battery lock :moves out and battery ? is unlocked 1.

X On the left-hand side of the ebike: holdrecess = and lift battery ? slightly andremove it from the side.

X Place the rubber cap over the connectorin the battery holder.

Storing the battery

! Always place the battery on a solid basewith the charge socket facing upwards.The charge socket and the connector plugto the battery holder could otherwisebecome damaged.

Installing the battery

G WARNING

If the battery's lock cylinder does notengage properly, the battery is notsecured. The battery could fall out of thebattery holder while you are riding thebike. There is a risk of an accident.

Always install the battery as described inthe instructions and make sure that the bat-tery has been locked.

Battery holder guide rails

Battery guide pins

: Battery

; Battery lock

X Place battery : in position with theguide pins on the guide rails.

X Allow battery : to slide downwardsslowly.

X Press in the lock cylinder of batterylock ; until you hear it engage.Battery : is now locked and secured.

The lock cylinder can also be pressed inwithout inserting the key in the lock.

i The lock cylinder cannot be pressed inif the battery is not correctly positionedon the guide rails. In this case, insertthe battery again.

X Remove the key from battery lock ;.

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Storing the battery

G WARNING

Deep battery discharge can cause an inter-nal short circuit. The battery heats up to anextremely high temperature. There is a riskof fire.

RAvoid deep battery discharge during useas well as during storage.

RWhen not in use, fully charge the batteryat regular intervals, and at least every6 months.

RDo not carry a deeply discharged batteryon the ebike.

Please observe the following if you do notuse the ebike or the battery for long peri-ods:

Rdo not store the battery at temperaturesbelow -10 † (14 ‡) or above 45 † (113 ‡).Rdo not expose the battery to temperature

fluctuations. The ideal storage temper-ature is between 10 † (50 ‡) and 25 † (77‡).Rprotect the battery from moisture to pre-

vent corrosion around the electricalcontacts. Store the battery in a dry place.Rdo not store the battery near flammable

materials.Rdisconnect the battery from the charger

between charging cycles.

Belt drive

Important safety notes

G WARNING

If you install or handle the drive beltincorrectly, e.g. if you bend or twist it, youmay cause damage that is not visible fromoutside. This type of damage to the drivebelt can cause it to tear unexpectedly,causing you to slip off the pedals. There isa risk of accident and injury.

RHandle the drive belt with utmost careand follow the instructions for use.

RHave a damaged drive belt replacedimmediately at a qualified specialistworkshop.

When handling the drive belt, avoid:

Rkinking it in any directionRtwisting itRturning it inside outRreverse bendingRtying or binding it up with cable ties or

cordRusing it as a toolRmounting the drive belt by applying ten-

sion with a lever or by turning the footpedal

Your smart ebike is fitted with an innova-tive drive belt, the Carbon Drive belt. It isa virtually maintenance-free system thatdoes not require re-tensioning or lubri-cating when fitted and handled correctly.

Handle this product with the utmost care toavoid damaging the carbon fibres embed-ded into the belt.

Carbon fibres can withstand high tensilestress, but are sensitive to bending loads,shearing force, nicking and impact. Eventhough the belt's carbon fibres aresheathed, it is still extremely importantto handle the Carbon Drive with care.

Incorrect handling results in damage to thecarbon fibres inside the drive belt. Thistype of damage to the drive belt can causethe belt to tear suddenly under load duringa ride.

Never use a drive belt that has been dam-aged.

Riding in ice and snow

G WARNING

The belt pulleys can become clogged whenriding the bike on ice and snow or clay mud.

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This can cause the drive belt to skip or slipoff and become damaged. This type of dam-age to the drive belt can cause it to tearunexpectedly, causing you to slip off thepedals. There is a risk of accident andinjury.

Do not ride the ebike on surfaces that arecovered with snow, ice or mud.

Tyres and wheels

Notes

G WARNING

The water jet from a high-pressure cleanercan cause damage to the tyres or drive beltthat is not visible on the surface. Compo-nents damaged in this way can fail unex-pectedly. There is a risk of an accident.

Do not use a high-pressure cleaner whencleaning the ebike. Have damaged tyres ordrive belt replaced without delay.

The tyres establish the contact with theroad surface. They provide grip and trac-tion and, depending on the tyre pressure,absorb small bumps.

Although the wheels of your smart ebike aremanufactured with great care and deliv-ered trued, this does not prevent the spokesfrom losing tension on the first kilome-tres. For this reason, you should regularlyinspect the tension of the spokes and havethem re-centred by a smart dealer.

Tyre pressure

G WARNING

If the tyre pressure drops repeatedly,inspect the tyres for foreign objects. Checkwhether the tube or the valve is leaking.Ifthe tyre pressure is too low, the handlingcharacteristics of the ebike may beimpaired and could cause you to fall. Thereis a risk of an accident.

RAlways replace a damaged tube.

RBefore mounting a new tube, remove allforeign objects from inside the tyre.

Check the tyre pressure regularly, at leastevery 14 days. Only correct tyre pressureswhen the tyres are cold. The pressure ofwarm tyres should only be corrected if it istoo low for the current operating condi-tions. Warm tyres always have higher pres-sures than cold ones.

The tyre pressure changes by around10 kPa (0.1 bar, 1.45 psi) for every 10 † (50‡) change in ambient temperature. If youmeasure the tyre pressure in enclosedspaces where the temperature differs fromthe outside temperature, you will have tocorrect the measured value accordingly.When the ebike is ridden, the tyre temper-ature, and with it the tyre pressure, willincrease depending on the speed and theload on the tyres.

Always check the tyre pressure with suita-ble measuring equipment, e. g. a standpump with a manometer. As your smartebike's tyres are fitted with robust punc-ture protection made from plastic, you can-not check the pressure simply by pressingdown on the tyre with your thumb.

Tyre pressure specifications can be foundin the "Technical data" section(Y page 70).

The tyre's direction of rotation

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The approved tyres (Y page 70) have adirectional design. An arrow : on the tyrewall shows the direction of rotation.

Make sure that arrow : is pointing in thedirection of travel when fitting the tyres.

Bicycle valve

: Sclaverand valve

; Knurled nut (ride position)

= Valve cap

The ebike rims are designed for tubes withSclaverand valve :. Once you have checkedthe tyre pressure or inflated the tyre,tighten knurled nut ;.

Make sure that a valve cap is always used toprotect valve =.

Flat tyre

If possible, always replace the tube(Y page 70) after a puncture. This ensuresthe optimum trueness of your wheels.

Transporting the ebike

! When transporting the ebike, make surethat no objects can become caught in theCarbon Drive belt. The Carbon Drive beltis particularly at risk when you trans-port the ebike with other bicycles orwith the rear wheel removed.

Please observe the following informationto avoid damaging your ebike duringtransport

X With the wheels removed: slide the yellowtransport locks into the brake callipers.

X Pull on the brake lever and fasten it tothe grip using a strong elastic band or acable tie.

X Once you have removed the wheels, placeor lay them down carefully to prevent thebrake discs from becoming bent or dirty.

X After storage or transport upside down:check the operation of the brake systemand if in doubt, have the brakes bled at aqualified specialist workshop.

X Remove the battery before transportingthe ebike (Y page 41).

X Place the rubber cap over the electricalcontacts in the battery holder.

X Before transporting the ebike on a vehi-cle's rear rack or roof carrier, removeany accessories that are not permanentlyattached to the ebike, e.g. control con-sole, smartphone and mesh pockets.

i It is not permitted to carry the smartebike battery on board a passenger aero-plane.

The weight of the ebike and the framedesign place specific demands on a vehi-cle's rear rack or roof carrier. Unsuitablebicycle racks may break during a journeyor may not hold the ebike securely.

Only use suitable bicycle racks for trans-porting the ebike. Observe the informationon roof load and noseweight in the vehicleOwner's Manual and the information in thebicycle rack's assembly/operatinginstructions.

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Maintenance and care

Cleaning and care

Notes

H Environmental note

Dispose of empty packaging and cleaningcloths in an environmentally responsiblemanner.

The value of your ebike will be retained byregular and proper care. The best protec-tion from harmful environmental influen-ces is regular cleaning and preservation.smart recommends performing a painttreatment twice a year (e.g. in spring andautumn).

High-pressure cleaning equipment

G WARNING

The water jet from a high-pressure cleanercan cause damage to the tyres or drive beltthat is not visible on the surface. Compo-nents damaged in this way can fail unex-pectedly. There is a risk of an accident.

Do not use a high-pressure cleaner whencleaning the ebike. Have damaged tyres ordrive belt replaced without delay.

! Do not use a high-pressure cleaner whencleaning the smart ebike. The powerfulwater jet could enter the bearings ordamage the electrical components of thedrive system.

Cleaning by hand

G WARNING

Braking efficiency is reduced after wash-ing the bike. There is a risk of an accident.

After washing, brake the ebike carefully,paying attention to traffic conditions,until full braking efficiency is restored.

X Use as little water as possible and keepwater away from electrical contacts.

X Cover electrical contacts in the batteryframe with the rubber cap.

X Clean the ebike with a soft sponge orbrush.

X Clean the battery frame with a dampcloth.

X After cleaning, check the electrical con-nectors and let the ebike dry beforeusing it.

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Maintenance

Regular work

smart recommends that you have the ebike serviced once a year at a qualified specialistworkshop.

Before each journey Action

RCheck tyres and wheelsRCheck the drive beltRCheck the battery lockRInspect the functioning of the brake systemRInspect the brake system for wearRCheck bolt and screw connections

Inspection before starting ajourney (Y page 18)

Every 300 - 500 km (186 - 310 miles) Action

RCheck the drive belt for wear and correct tension/routingRRemove dirt from the drive belt and belt pulleysRCheck that all bolt and screw connections are

fastened securelyRMeasure the brake disc wear

Drive belt tension (Y page 61)

Brake disc wear (Y page 48)

Every 3000 km (1864 miles) Action

Check the following components and replace, ifnecessary:

RheadsetRwheel hubsRpedalsRdrive beltRgear cable

By a qualified specialist work-shop

Once a year Action

RCheck torques of all screw and bolt connections.RCheck gearshift, headset and brake settingsRCheck the drive belt for correct tension and wearRCheck tyres and wheelsRCheck wear on parts subject to high stress

By a qualified specialist work-shop

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Checking the brake pad wear

Brake pads fitted

Brake pads removed

: Brake pad

; Yellow transport lock

X Allow the components to cool down, ifnecessary.

X When fitted: insert thick end of transportlock ; between the tabs of the backingplates of brake pads :.If transport lock ; no longer fitsbetween the tabs, the brake pads are wornand must be replaced.

X When removed: remove brake pads :(Y page 63).

X Measure brake pad : at its thinnestpoint with a calliper gauge.If the brake pad thickness is less than2.5 mm (0.1 in), brake pads : are wornand must be replaced.

orX Insert brake pad : into the side slot on

transport lock ;.If brake pad : fits into the slot, thebrake pads are worn and must bereplaced.

X Install brake pads :(Y page 64)

Checking the brake disc wear

Regularly measure the thickness of brakediscs : with a calliper gauge. The mini-mum thickness ; of 1.8 mm (0.07 in) isprinted on the brake discs. The entirefriction ring should not be below thisthickness. If this is not the case, the brakedisc must be replaced immediately at aqualified specialist workshop.

Checking the headset

: Frame

; Gap

= Fork

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The mount connecting the fork = to theframe : is referred to as a headset. Theheadset is subject to considerable stressand must be regularly checked for wear.

X Place your right thumb on gap ; betweenfork = and frame :.

X Operate the front wheel brake with yourleft hand.

X Push the ebike firmly back and forth. Asyou do so, do not move the handlebars.You must feel no movement on your thumb.You must also hear no cracking or grind-ing noise from around the gap ;.

The headset must be checked and adjustedif fork = moves noticeably relative toframe : or if you hear cracking orgrinding noises. Have this work carriedout at a qualified specialist workshop.

Pedals

Special polymer bearings are fitted intothe pedals. They are maintenance-free andlubricated for the entire service life ofthe pedals. However, signs of wear may bevisible on the pedals depending on theduration and intensity of use. Pedals usu-ally remain fully functioning for severalyears.

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Useful information ............................ 52

Troubleshooting ............................... 53

Removing/mounting the front wheel ....... 57

Removing/mounting the rear wheel ........ 58

Tightening and aligning the drive belt . 61

Adjusting the drive belt slip guard ...... 63

Removing/fitting brake pads ............... 63

Removing/fitting brake discs .............. 65

Key of the battery lock ....................... 66

Setting the headlamp range ................. 66

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Useful information

i This Owner's Manual describes all mod-els and all standard and optional equip-ment available for your ebike at the timeof publication of the Owner's Manual.Country-specific differences are possi-ble. Note that your ebike may not be fit-ted with all features described. This isalso the case for systems and functionsrelevant to safety.

i Read the information on qualified spe-cialist workshops: (Y page 10).

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Troubleshooting

Control console

Problem Possible causes/consequences and M Solutions

The system will notswitch on, the LCDdisplay remains dark.

The battery is low or discharged.

X Check the charge level directly on the battery (Y page 27),charge if necessary.

The battery is not positioned correctly in the holder.

X Remove the battery and then reinstall (Y page 42). The lockcylinder must fully engage.

The control console has not locked in place, the electricalconnectors have come loose.

X Check that the control console and the electrical connectorson the handlebars and around the motor are correctly seated.

If the problem persists despite taking these measures:

X Have the electrical system checked at a qualified specialistworkshop.

Lighting system

Problem Possible causes/consequences and M Solutions

The lighting system isnot working.

The battery is low or discharged.

X Check the charge level directly on the battery (Y page 27),charge if necessary.

The electrical connectors have come loose.

X Check the electrical connectors at the handlebars.

If the problem persists despite taking these measures:

X Have the lighting system checked at a qualified specialistworkshop.

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Battery

Problem Possible causes/consequences and M Solutions

The charge indicatoron the control consoleis not showing that thebattery is "full" eventhough a full batterycharge has been per-formed.

The battery has been affected by the ambient temperature. Thebattery heats up during the charging procedure.

X Let the battery cool down and repeat the charging process.X Follow the instructions for charging the battery.

The charge indicatoron the control consoleis not reliably dis-playing the chargelevel.

Due to frequent and brief charging and discharging of thebattery, the synchronisation between the charge indicator andthe actual battery charge level cannot be calibrated.

X Perform a full discharge after approx. 30 charge cycles.This will calibrate the charge indicator to the charge levelof the battery. The service life of the battery will not beaffected by this.

Drive system/electric motor

Problem Possible causes/consequences and M Solutions

The system can beswitched on but theelectric motor doesnot provide any assis-tance.

The electrical connections on the handlebars or near the motorare not inserted correctly or have become detached.

X Check the electrical connections on the handlebars and nearthe motor and connect correctly, if required.

If the problem is not resolved by taking these measures:

X Have the system checked at a qualified specialist workshop.

The system is contin-uously in generatormode (recuperationmode) and cannot beswitched to assis-tance mode(Y page 27).

The brake sensor in the brake handle for the front wheel brakeis not reacting.

G WARNING

Generator mode and braking assistance do not function whenthe connector cable is disconnected. Braking distance mayincrease.There is a risk of an accident.

X Switch the system off and on again (Y page 25).

If this does not help:X Remove the cable connecting the brake handle to the control

console from electrical connector.X Have the system checked at a qualified specialist workshop

immediately.

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Brake system

Problem Possible causes/consequences and M Solutions

Poor braking per-formance.

The brake was not bedded in.

X Bed in the brake (Y page 39).

The brake discs or brake pads are fouled with oil.

G WARNING

If brake discs or brake pads are fouled with oil, braking dis-tances may be considerably longer. There is a risk of accidentand injury. Do not ride with brake discs or brake pads that arefouled with oil. Visit a qualified specialist workshop imme-diately.

X Clean the brake discs with alcohol.X Replace the brake pads.X Have the cause of the oil-fouled brake discs and brake pads

repaired at a qualified specialist workshop.

Poor braking per-formance, no definedactuation point.

Air in the braking system.

G WARNING

Air in the braking system can result in considerably longerbraking distances. There is a risk of accident and injury. Donot ride if there is air in the braking system. Visit a qualifiedspecialist workshop immediately.

X Have the brake system bled at a qualified specialist work-shop.

The brake system is leaking.

G WARNING

The loss of pressure caused by leaks in the brake system canresult in considerably longer braking distances. There is arisk of an accident. Do not ride with a leaking brake system.Visit a qualified specialist workshop immediately.

X Check the brake callipers, brake lines and connections.X Have the leaks rectified at a qualified specialist workshop.

The brake is makinggrinding noises dur-ing the journey.

There is dirt or water on the brake disc or brake pads.

X Brake several times to remove any dirt and water from thebrake discs and brake pads.

The brake calliper is not exactly aligned with the brake disc.

X Have the brake calliper correctly aligned in a qualifiedspecialist workshop.

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Problem Possible causes/consequences and M Solutions

The brake squeakswhen applied.

The brake calliper is not exactly aligned with the brake disc.

X Have the brake calliper correctly aligned in a qualifiedspecialist workshop.

There is insufficient tension in the spokes of the wheel.

X Have the tension of the spokes checked and corrected at aqualified specialist workshop.

The wheel is not properly secured.

X Increase the pretension of the quick-release device on thefront wheel.

X Tighten the axle nuts and bolts of the dropouts on the rearwheel to the specified torque (Y page 72).

The brake makes met-allic noises; decel-eration is very rough.

G WARNING

Worn brake pads can result in longer braking distances. Thereis a risk of an accident.

The brake pads are worn to below the minimum thickness. Thebrake pad backing plate is grinding against the friction ringof the brake disc.

X Have the brake pads and, if necessary, the brake discsreplaced immediately at a qualified specialist workshop.

The front or rearwheel cannot be moun-ted.

The gap remaining between the brake pads is smaller than thethickness of the brake disc.

X Carefully prise apart the brake pads with the yellow trans-port lock.

X When the wheel is removed, always clamp the yellow transportlock between the brake pads.

Shifting gear

Problem Possible causes/consequences and M Solutions

It is not possible toengage first gear.

There is too much tension in the gear cable.

X Reduce the tension of the gear cable at the twist-grip(Y page 61).

If the problem persists despite taking these measures:

X Have the gearshift checked at a qualified specialist work-shop.

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Problem Possible causes/consequences and M Solutions

The gearshift shiftsdown from second tofirst of its ownaccord.

There is too much tension in the gear cable.

X Reduce the tension of the gear cable at the twist-grip(Y page 61).

If the problem persists despite taking these measures:

X Have the gearshift checked at a qualified specialist work-shop.

It is not possible toengage third gear.

There is too much tension in the gear cable.

X Reduce the tension of the gear cable at the twist-grip(Y page 61).

There is too little tension in the gear cable.

X Increase the tension of the gear cable at the twist-grip(Y page 61).

If the problem persists despite taking these measures:

X Have the gearshift checked at a qualified specialist work-shop.

Removing/mounting the front wheel

Removing the front wheel

! Hydraulic disc brakes must not be oper-ated with the wheel removed. Otherwise,the brake pistons will fully extend andtouch each other. After removing thewheel, immediately push the yellowtransport lock between the brake pads.

Quick-release device open

: Fork dropouts

; Quick-release device

= Hand lever

X If necessary, allow the components tocool down.

X Open quick-release device ; by movinghand lever =.The word "OPEN" shows that quick-release device ; has been released.

i Retention tabs on the fork prevent thefront wheel from falling out uninten-

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tionally once the quick-release devicehas been opened.

X Loosen the nut on the other end of quick-release device ; by a few turns.The retention tabs are bypassed and thefront wheel can be slipped out from forkdropouts :.

X Place the front wheel to one side, ensur-ing that the brake disc is protected.

X Slide the yellow transport lock betweenthe brake pads.

Mounting the front wheel

G WARNING

If the pretension of the quick-releasedevice is too low, the wheel may come looseduring the journey. There is a risk of anaccident.

Always install the wheel as described.Before every journey, make sure the handlever of the quick-release device is at a90° angle to the front wheel axle and cannotbe turned out of position.

Quick-release device closed

: Fork dropouts

; Quick-release device

= Hand lever

X Remove the yellow transport lock frombetween the brake pads.

X Carefully insert the front wheel. Makesure that the brake disc slides betweenthe brake pads.The front wheel axle must be positionedevenly in dropouts :.

X Position hand lever = in such a way thatit forms an extension to the axis ofquick-release device ;.

X Tighten the nut on the other end of quick-release device ; until it rests againstdropout :.

X Turn hand lever = through 90° as far asthe end stop. Considerable force shouldbe required to do this.The hand lever is at a 90° angle to thefront wheel axle. The word "CLOSE" isvisible.

i If you cannot exert enough force to pushthe hand lever to the end stop, slightlyloosen the nut at the other end of quick-release device ;. If too little force wasrequired, tighten the nut at the other endof quick-release device ; a little more.

Removing/mounting the rear wheel

Removing the rear wheel

! Hydraulic disc brakes must not be oper-ated with the wheel removed. Otherwise,the brake pistons will fully extend andtouch each other. After removing thewheel, immediately push the yellowtransport lock between the brake pads.

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ebike with direction of travel to the right

: Dropouts

; Axle nut, right

= Catch

? Gear cable

i Observe the instructions on handlingthe drive belt (Y page 43)

X Remove the battery (Y page 41).X Engage first gear (Y page 29).X Press catch = and detach gear cable ?.

ebike with direction of travel to the left

A Data cable connector

B Power cable connector

C Axle nut, left

X If necessary, allow the components tocool down.

X Detach data cable connector A.

X Detach power cable connector B.

X Loosen axle nuts ; and C (wrench size15 mm (0.59 in)).

X Hold rear wheel in place, lift the ebikeby the saddle.The rear wheel slides out of dropouts :

X Carefully remove the drive belt from thepulley.

X Set the rear wheel aside, ensuring that itcannot fall over.

X Slide the yellow transport lock betweenthe brake pads.

Mounting the rear wheel

ebike with direction of travel to the right

ebike with direction of travel to the left

: Dropout, right

; Washer with anti-twist lock (right)

= Axle nut, right

? Belt pulley, rear wheel

A Dropout, left

B Axle nut, left

C Torque support

D Washer (left)

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i Observe the instructions on handlingthe drive belt (Y page 43)

X Remove yellow transport lock.X Carefully place the drive belt on rear

wheel belt pulley ?.

X Carefully insert the rear wheel: positionthe rear wheel in such a way that torquesupport C can slide into left dropoutA.

X Make sure that the brake disc slidesbetween the brake pads.The rear wheel axle must be evenly posi-tioned in dropouts : and A .

X Push washer with anti-twist lock ; ontothe right side of the axle.The flanged tab of washer ; must pro-trude into dropout :.

X Push washer D onto the left side of theaxle.

X Place axle nuts = and B in position andtighten them alternately.

X Tighten both axle nuts = and B to atorque of 40 Nm (29.5 lb-ft).

ebike with direction of travel to the left

: Data cable connector

; Power cable connector

X Connect power cable connector ;

X Connect data cable connector :

X Install the battery (Y page 42).X Connect and adjust the gear cable

(Y page 60).

smart recommends that you have the drivebelt tension checked at a qualified spe-cialist workshop.

Connecting and adjusting the gearcable

Connecting the gear cable

ebike with direction of travel to the right

: Shift cable

; Catch

= Sleeve

? Gear cable

X Using the twist-grip gearshift, engagefirst gear (Y page 29).

X Press and hold catch ; and slide sleeve= as far as possible onto shiftcable :. Do not pull on shift cable :.

X Release catch ;.Gear cable ? is now connected.

X Shift through the gears several times totest the gearshift.If all gears are easily engaged andremain engaged, the gear cable does notneed to be adjusted. If this is not thecase, the gear cable needs to be adjusted(Y page 61).

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Adjusting the gear cable

ebike with direction of travel to the right

Gearshift twist-grip

: Shift cable

; Gear cable

= Nut

X Engage third gear (Y page 29). Move thepedal crank to ensure the gear isengaged.

X If it is possible to engage the third gear: pull on shift cable :.In third gear, it should not be possibleto pull shift cable : any further out ofthe wheel hub. If this is possible, thengear cable ; is insufficiently ten-sioned.

X If shift cable : can be pulled out,unscrew nut = on the gearshift twist-grip (turning it in an anti-clockwisedirection).

X If it is not possible to engage third gear: screw in nut = on the gearshifttwist-grip (turning it in a clockwise

direction) because the tension of gearcable ; is too high.

X After adjustments have been made, shiftthrough the gears several times to testthe gearshift.

Tightening and aligning the drive belt

! If the drive belt tension is not cor-rectly adjusted, the drive belt and othercomponents may be damaged.

If there is not enough tension in thedrive belt, the belt may slip on the beltpulleys. This, in turn, may damage thecarbon fibres inside the drive belt. Ifthe drive belt has slipped, it should bereplaced at a qualified specialist work-shop.

If there is too much tension in the drivebelt, bearings and seals in the wheel hubmay be damaged. Wear and friction lossesin the drive system as a whole will alsoincrease.

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Drive belt routed incorrectly

Drive belt routed correctly

ebike, left-hand side

A Clearance between : and ;

: Pulley stop

; Drive belt

= Dropout bolt

? Dropout

A Lock nut

B Adjustment screw

i Observe the instructions on handlingthe drive belt (Y page 43)

X Loosen bolts = at both dropouts ?using a 6 mm (0.24 in) Allen key (5 boltsin total).

X Loosen lock nut A at both dropouts ?using a 10 mm (0.39 in) open-end wrench.To do this, use a second 10 mm (0.39 in)open-end wrench to counterhold adjust-ment screw B.

X To increase the drive belt tension:unscrew both adjustment screws B fromdropouts ? by the same amount (turningthem in an anti-clockwise direction).

X To reduce the drive belt tension: screwboth adjustment screws B into drop-outs ? by the same amount (turning themin a clockwise direction). Push the rearwheel towards the front wheel.

X When checking the tension of drivebelt ;, turn the pedal crank a quarter ofa turn 4 times, each time pressing downon drive belt ;.

i The drive belt is correctly tensioned ifit can be pressed down in the centrebetween the two pulleys by approx.10 mm (0.39 in). The force exerted with thethumb when pressing down on the drivebelt should be approx. 1 kg (2.2 lbs).

smart recommends that you have the drivebelt tension checked at a qualified spe-cialist workshop.

X To check and adjust the routing: turn thepedal crank 10 to 15 times in both direc-tions, checking the routing of drivebelt ; as you do so.

i The drive belt is correctly routed ifthere is an optimum clearance “A” of0.5 mm (0.02 in) between drive belt ; andthe stop on rear belt pulley :. The max-imum clearance is 1 mm (0.04 in).

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X To reduce clearance “A”: unscrew adjust-ment screw B on the right-hand side(turning in an anti-clockwise direction)

or, depending on the drive belt tension,X tighten adjustment screw B on the left-

hand side (turning it in a clockwisedirection).

X To increase clearance “A”: screw adjust-ment screw B on the right-hand sideinto dropout ? (turning it in a clock-wise direction)

or, depending on the drive belt tension,X Unscrew adjustment screw B on the left-

hand side from dropout ? (turning it inan anti-clockwise direction).

X Once the tension and routing of drivebelt ; have been correctly adjusted,alternately tighten all 5 bolts= using a6 mm (0.24 in) Allen key. As you do so,ensure that the rear wheel stays in posi-tion.

X Finally tighten all 5 bolts= to a torqueof 22 Nm (16.23 lb-ft).

X At both dropouts ?, tighten lock nut Ausing a 10 mm (0.39 in) open-end wrench.As you do so, use a second 10 mm (0.39 in)open-end wrench to counterhold adjust-ment screw B.

X Check and adjust the slip guard clear-ance (Y page 63).

Adjusting the drive belt slip guard

A Gap: Slip guard

; Drive belt

= Bolt

Slip guard : prevents drive belt ; fromslipping off the belt pulley. It also pre-vents drive belt ; from jumping teeth onthe rear belt pulley.

X Check gap “A”.If gap “A” is larger or smaller than1 - 1.5 mm (0.04 - 0.06 in), adjustguard :.

X To adjust the guard: loosen bolt = usinga 5 mm (0.2 in) hexagon socket wrench.

X Adjust gap “A” by moving guard : untilthe gap is 1 - 1.5 mm (0.04 - 0.06 in).

X Tighten bolt = to a torque of 6 Nm(4.43 lb-ft).

Removing/fitting brake pads

Removing the brake pads

! The brake calliper pistons may be dam-aged. Only push back the brake calliperpistons with the brake pads installed.

! Hydraulic disc brakes must not be oper-ated if the wheel has been removed. Oth-erwise, the brake pistons will fullyextend and touch each other.

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Removing the brake pads (example: rear wheel)

: Brake calliper

; Brake pads

= Brake pad retaining pin

The description for changing the brakepads is valid for both the front and rearwheel.

X If necessary, allow the components tocool down.

X Remove the front wheel (Y page 57)

orX Remove the rear wheel (Y page 58).X Carefully prise apart brake pads ; with

the yellow transport lock.X Unscrew and remove retaining pin =

with a T25 Torx wrench.X Pull brake pads ; up and out of brake

calliper :.Do not operate the brake.

X Clean brake calliper : around the pis-tons using a soft cloth.

Installing the brake pads

G WARNING

The retaining pin for the brake pads has asingle-use threadlock. If the retaining pinis reused, it may come loose during thejourney. This may result in brake failure.There is a risk of an accident.

Always replace the retaining pins with newones once they have been loosened. Disposeof the used retaining pins immediately.

Installing the brake pads (example: rear wheel)

: Brake calliper

; Brake pads

= Brake pad retaining pin

X Insert brake pads ; into brake cal-liper : with the friction surface facingthe brake disc.

X Screw new retaining pin = into brakecalliper :.Make sure retaining pin = passesthrough the eyelets of both brakepads ;.

X Tighten retaining pin = to a torque of2.5 Nm (1.84 lb-ft).

X Install the front wheel (Y page 58)

orX Install the rear wheel (Y page 59).X Pull the brake lever several times until

the pressure point is stable.X Bed in brake pads ;(Y page 39).

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Removing/fitting brake discs

Removing the brake discs

Brake disc (example: front wheel)

: Brake disc

; Bolt

The description for removing the brakedisc is valid for both the front and rearwheel.

X If necessary, allow the components tocool down.

X Remove the front wheel (Y page 57)

orX Remove the rear wheel (Y page 58).X Unscrew and remove bolts ; with a T25

Torx wrench.X Remove brake disc : from the wheel

flange.

Installing the brake disc

G WARNING

The bolts for attaching the brake disc havea single-use threadlock. If the bolts arereused, they may come loose during thejourney. This may result in brake failure.There is a risk of an accident.

Always replace the bolts for attaching thebrake disc with new ones once they havebeen loosened. Dispose of the used boltsimmediately.

: Brake disc

; Bolt

= Wheel flange

The description for installing the brakedisc is valid for both the front and rearwheel.

X Place brake disc : on wheel flange =with the lettering facing outwards.Observe the direction of rotation ofbrake disc :. The embossed arrow onbrake disc : must point in the directionof travel.

X Place new bolts ; in position andtighten them slightly with a T25 Torxwrench.

X Turn brake disc : on wheel flange =towards the rear, against the directionof travel.

X Tighten bolts ; to a torque of 4 Nm(2.95 lb-ft). Observe the correct tight-ening sequence: bolts ; must be tight-ened in opposite pairs.

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Key of the battery lock

Your smart ebike comes as standard withtwo keys for the battery lock. Store one ofthe keys in a safe place.

Note down key number :. If you require areplacement key, please contact a smartdealer and have key number : ready.

Setting the headlamp range

Angle of the light cone (example)

A Clearance 0.5 m (1.64 ft)B Distance 5 m (16.4 ft)C Distance 10 m (32.8 ft)

Connecting the control console

Adjustment screw on headlamp

: Control console with contact plate

; Data cable

= Adjustment screw

X Park the ebike on level ground.X Remove the front end cover (Y page 32).X Place control console : on the contact

plate (Y page 25) and connect datacable ;.

X Switch on the light (Y page 26).X Adjust the headlamp range by turning

adjustment screw =Example: At a distance "B" of 5 m(16.4 ft), the clearance "A" between thecentre of the light cone and the groundmust be 0.5 m (1.64 ft).

i The distances given are examples.Observe your respective country's regu-lations when adjusting the headlamprange.

X Switch off the system (Y page 25).

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X Loosen the retainer for data cable ;with a screwdriver and detach the datacable from contact plate :.

X Remove control console : from the con-tact plate (Y page 25).

X Mount the front end cover (Y page 33).X Check whether the light comes on and

whether all information is shown in thecontrol console display.

X During a test ride, check whether thebraking assistance functions by apply-ing the front-wheel brake.

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Useful information ............................ 70

Tyres and wheels ............................... 70

Technical data ebike ......................... 70

Tightening torques ............................ 72

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Useful information

i This Owner's Manual describes all mod-els and all standard and optional equip-ment available for your ebike at the timeof publication of the Owner's Manual.Country-specific differences are possi-ble. Note that your ebike may not be fit-ted with all features described. This isalso the case for systems and functionsrelevant to safety.

i Read the information on qualified spe-cialist workshops: (Y page 10).

Tyres and wheels

Tyres

The approved tyres have been speciallydesigned for pedelecs. The use of any othertype of tyre may result in increased rollingresistance and consequently in a reducedrange. Furthermore, handling character-istics, resistance to flats and noise may beadversely affected.

Therefore, when replacing the tyres,ensure that the new tyres are of the sametype and size with a suitable tread. If indoubt, contact your nearest smart dealer.

The reflective strips on the tyre sidewallsreplace the spoke reflectors in accordancewith legal requirements.

Observe the direction of rotation when fit-ting a tyre. An arrow on the tyre sidewallindicates the direction of rotation.

Further information on tyres and wheelscan be found in the "Operation" section(Y page 44).

Tyres and inner tubes

Approved tyres

Front and rear wheel

Tyres Continental Eco-Contact Plus

ETRTO dimensions 47-559

Dimensions ininches

26 x 1.75

Suitable inner tube

Front and rear wheel

Valve Sclaverand

ETRTO dimensions 37/47-559/597

Dimensions ininches

26 x 1 3/8 - 1.75650 A/B

Tyre pressure

! Observe the manufacturer's informa-tion on the tyre sidewall regarding airpressure. Exceeding the maximum per-mitted air pressure level when inflatingthe tyre may result in a tyre blow-out.

Continental EcoContact Plus 47-559

Front wheel 400 kPa (4.0 bar/58 psi)

Rear wheel 400 kPa (4.0 bar/58 psi)

Technical data ebike

i The unladen weight given is for thestandard scope of delivery. Accessoriesand items of optional equipmentincrease the unladen weight and reducethe maximum payload.

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Weights

Unladen weight 26.1 kg(57.5 lbs)

Permissible grossweight (ebike withrider, accessories andluggage)

140 kg (308 lbs)

Maximum payload forthe luggage carrier*

15 kg (33 lbs)

Ratios

Primary ratio 50/22: i = 2.27

Overall gearing range 186 %

Brake system

Brake pads MT model ser-ies

Front brake disc (steel,6-hole)

180 mm (7.09 in)

Rear brake disc (steel,6-hole for ebike)

180 mm (7.09 in)

Brake disc thicknesswear limit

1.8 mm (0.07 in)

Electric motor

Continuous rated power(United Kingdom; seeidentification on theebike)

200 W

Continuous rated power(EU countries exceptthe United Kingdom;see identification onthe ebike)

250 W

Continuous rated power(Canada; see identifi-cation on the ebike)

350 W

Electric motor

Maximum assistancespeed (EU countries;see identification onthe ebike)

25 km/h(15.5 mph)

Maximum assistancespeed (Canada; seeidentification on theebike)

32 km/h(20 mph)

Maximum torque 35 Nm(25.81 lb-ft)

Permissible operatingtemperature

-10 † (14 ‡) to40 † (104 ‡)

Permissible storagetemperature

-30 † (-22 ‡)to 60 † (140 ‡)

Battery

Battery voltage 48 V

Capacity 8.4 Ah

Charging time Approx.5 hours

Permissible operatingtemperature

-10 † (14 ‡) to40 † (104 ‡)

Permissible ambienttemperature whencharging the battery

0 † (32 ‡) to40 † (104 ‡)

Permissible storagetemperature

-10 † (14 ‡) to45 † (113 ‡)

Battery charger

Battery charger voltage 100 - 240 V

Battery charger fre-quency

50 - 60 Hz

Permissible operatingtemperature

-10 † (14 ‡) to40 † (104 ‡)

Permissible storagetemperature

-30 † (-22 ‡)to 60 † (140 ‡)

Technical data ebike 71

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Tightening torques

G WARNING

Bolts or nuts which have been tightened using the incorrect torque:

Rmay come loose if the torque is too low

Rmay be overstretched if the torque is too high and consequently break off

A torque that is too high may also damage the components. There is a risk of an accident.

Always tighten the bolts and nuts to the specified torque. If you do not own a torque wrench,have this work carried out at a qualified specialist workshop.

Rear wheel Tightening torque

Axle nut 40 Nm (29.50 lb-ft)

Dropouts 22 Nm (16.23 lb-ft)

Brake system Tightening torque

Brake disc (steel) to wheel flange 4 Nm (2.95 lb-ft)

Brake calliper to frame/fork 6 Nm (4.43 lb-ft)

Brake lever 3 Nm (2.21 lb-ft)

Brake pad retaining pin 2.5 Nm (1.84 lb-ft)

Saddle Tightening torque

Seatpost clamp 9 Nm (6.64 lb-ft)

Saddle to seat post 12 Nm (8.85 lb-ft)

Drive Tightening torque

Pulley at pedal crank 4 Nm (2.95 lb-ft)

Drive belt guide 6 Nm (4.43 lb-ft)

Inner bearing 30 Nm (22.13 lb-ft)

Pedal at bottom bracket spindle 34 - 44 Nm (25.08 - 32.45 lb-ft)

Pedal, left (left-hand thread) 20 Nm (14.75 lb-ft)

Pedal, right (right-hand thread) 20 Nm (14.75 lb-ft)

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Handlebars Tightening torque

Clamp, front end to fork stem 6 Nm (4.43 lb-ft)

Handles 5 Nm (3.69 lb-ft)

Control console contact plate to front end 1 Nm (0.74 lb-ft)

Clamp, handlebars to front end (handlebar clamp) 6 Nm (4.43 lb-ft)

Smartphone cradle trim panel 1 Nm (0.74 lb-ft)

Smartphone cradle* to handlebar clamp 6 Nm (4.43 lb-ft)

Battery, electrical system Tightening torque

Battery holder 4 Nm (2.95 lb-ft)

Cable guides 2 Nm (1.48 lb-ft)

Frame, attachments Tightening torque

Stand plate to frame 6 Nm (4.43 lb-ft)

Mudguard stay adapter 2 Nm (1.48 lb-ft)

Mudguard stay to dropouts 4 Nm (2.95 lb-ft)

Luggage carrier*, dropout bolts 22 Nm (16.23 lb-ft)

Luggage carrier*, clamp bolts 6 Nm (4.43 lb-ft)

Tightening torques 73

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Page 78: BA ebike NA 2012-4a 100%Print, 1, en-GB · Trade name: smart ebike battery charger manufactured by BionX, 455 Magna drive, Aurora, ON L4G 7A9, Canada, complies with the following

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Publication details

Internet

Further information about smart vehiclesand about Daimler AG can be found on thefollowing websites:

http://www.smart.com

http://www.daimler.com

Editorial office

You are welcome to forward any queries orsuggestions you may have regarding thisOwner's Manual to the technical documen-tation team at the following address:

Daimler AG, HPC: CAC, Customer Service,70546 Stuttgart, Germany©Daimler AG: not to be reprinted, transla-ted or otherwise reproduced, in whole or inpart, without written permission fromDaimler AG.

As at 10.02.2012

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