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Copyright © 2010 Pearson Education, Inc. Slide 1-1 E-commerce Business Models

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Copyright © 2010 Pearson Education, Inc. Slide 1-1

E-commerce Business Models

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Concept Horizontal / Vertical MarketA horizontal market is one that supplies goods to a variety of industries instead of just one. Therefore, horizontal market software is software that can be used by several different types of industries.

For example, word processing and spreadsheet programs are horizontal market applications because they can be used by many types of businesses and consumers. A business owner might use word processing software to type memos to his employees, while a student might use the same program to write a paper for a class.

Software developers that create programs for horizontal markets typically have a broad audience , but also face high levels of competition.

The opposite of horizontal market software is vertical market software, which is only developed for a specific industry.

Example: Designing a payroll software ware for an organization according to its needs.

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic,

mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

Copyright © 2010 Pearson Education, Inc.  Copyright © 2010 Pearson Education, Inc.  Publishing as Prentice HallPublishing as Prentice Hall

Copyright © 2010 Pearson Education, Inc.

B2B E-CommerceBusiness Models

Net marketplacesA B2B Net marketplace is a commerce site that

enables communities of buyers and sellers to meet on the Internet and to conduct trade.

Private industrial networkPrivate industrial networks (some times referred to

as PRIVATE TRADING EXCHANGES or PTXs) constitute about 75% of all B2B expenditures(payments) by large firms

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B2B E-CommerceBusiness Models

Net marketplacesE-distributorE-procurementExchangeIndustry consortium

Private industrial networkSingle firmIndustry-wide

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B2B Models: E-distributor

Supplies products and services directly to individual businesses

Owned by one company seeking to serve many customers(Businesses)

Revenue model: Sales of goods

Examples: Grainger.com, Partstore.com, Dell

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is the largest distributor of maintenance, repair, and operations (MRO) supplies are thought of as indirect input to the production process

Grainger relied on catalog sales and physical distribution centers in metropolitan areas. Its catalog of equipment went online in 1995 at Grainger.com, giving businesses access to more than 220,000 items. Now Company(Buyers) purchasing agents can search by

type of product, such as motors, Electrical, or fluids, or by specific brand name

With e-distributors, the more products and services a company makes available on its site, the more attractive that site is to potential customers.

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One stop shopping is always preferable to having to visit numerous sites to locate a particular part or products.

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B2B Models: E-procurement Creates and sells access to digital electronic

markets Includes B2B service providers, application service providers

(ASPs)-> they are able to offer firms much lower costs of software b achieving scale economies.

Revenue model: Transaction fees, usage fees(per workstation), annual licensing fees

Firms such as Ariba, for instance, have created software that helps large firms organize their procurement process by creating mini-digital markets for a single firm.

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Ariba creates custom integrated online catalogs (where supplier firms can list their offerings) for purchasing firms.On the sell side, Ariba helps vendors sell to large purchasers by providing software to handle catalog creation shipping, insurance, and finance. Both the buy and sell side software is referred to generically as “value chain management” software.

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Ariba to specialize and offer their software to firms at a cost far less than the cost of developing it.

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B2B Models: Exchanges Electronic digital marketplace where suppliers

and purchasers conduct transactions Usually owned by independent firms whose business is

making a market Usually serve a single vertical industry

Revenue model: Transaction, commission fees

Create powerful competition between suppliers

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B2B Models: Industry Consortia Industry-owned vertical marketplaces that

serve specific industries (e.g., automobile, chemical, aerospace )

More successful than exchanges Sponsored by powerful industry players Strengthen traditional purchasing behavior

Example: Exostar(connect with 300 procurement systems , in 20 different countries, 24,000 trading partners worldwide.)

Example: BA SYSTEMS

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Private Industrial Networks(ptxs) Private industrial networks are digital networks(often but not

always internet-based networks) designed to coordinate the flow of communications among firms engaged in business together.

For instance Wal-Mart(RETAILER) operates one of the largest private industrial networks in the world for its suppliers, who(Suppliers) on a daily bases use Wal-Mart’s network to monitor the sales of their goods, the status of shipments and the actual inventory level of their goods.

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Private Industrial Networks(ptxs) B2B E-commerce relies ON A TECHNOLOGY CALLED Electronic data

interchange (EDI)

EDI is useful for one to one relationship between a single supplier and a single purchaser and originally was designed for proprietary networks(Intranet /extranet),

although it is migrating rapidly to the internet.

EDI USEFUL FOR ONE(SINGLE SUPPLIER) – ONE(Single Purchaser)

But later on EDI USE FOR M(Many suppliers):1(PURCHASER AS WALMART)

or M(Many suppliers):M(SMALL GROUP OF PURCHASERS) RELATIONSHIPS.

EDI NOT DESIGNED FOR EXCHANGES (many sellers and many buyers)

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Private Industrial Networks(ptxs) Single firm networks

Most common form , Owned by single large purchasing firm, use EDI & ERP (Scm, inventory, CRM)

Example: Wal-Mart’s network for suppliers,

(FRESH DIRECT.COM using SAP(ERP-SCM,CRM, INVENTTORY CONTROLL, )

DELL private network to its suppliers.

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Private Industrial Networks(ptxs) Industry – Wide Private Network( A network of Retailers/suppliers) industry-owned network that sets standards, coordinates supply and

logistics for the industry

Example: Agentrics (17 out of top 30 retailers and over 200 suppliers , Serving more than 30,000 items)

1. Provides collaborative design tools,

2. Planning and management

3. Negotiations and auctions

4. Order execution

5. Demand aggregations

6. World wide item management

7. World wide logistics

8. And global catalog in different languages

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For instance, wal-mart has refused to open its very successful network to other members of the retail industry, in effect to become an industry standard, for fear it will be sharing technology secrets with other retailers like Sears.In response, Sears and other retailers around the world have created their own set of organizations and networks that are open to all in the industry.

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Business Models in Emerging E-commerce Areas

Consumer-to-consumer (C2C) Examples: eBay, Half.com

Peer-to-peer (P2P) Examples: The Pirate Bay, Cloudmark

M-commerce: (Mobile user greator than Internet users) E-commerce models using wireless technologies Technology platform continues to evolve In the United States, demand still highest for digital

content like ring tonesSlide 2-38

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Do u mind applying your mind ?Try the Logistic Game?