azur hotel management harmonious hospitalityazurhospitality.com/azur.pdf · with more than 30 years...

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17 Iapetou, Agios Athanassios, 4101Limassol, Cyprus

P.O.Box: 54292, 3722 LimassolTel: +35725811126 Fax: +35725811945

E-mail: [email protected]

AZUR HOTEL MAnAgEMEnT

Harmonious Hospitality

your dream

Azur Hotel Management relies on over 17 years of hospitality experience. Creating destinations within destinations, we blend in different communities and cultures, employing existing human and natural resources to achieve the highest return on investment for our partners.

“ it's more than hotel management it’s creating destinations withindestinations

CoNTeNTSMessage from the FounderVision & MissionKey FactsBoard of DirectorsBusiness ProfileBusiness SegmentsManagement in StyleStrengths & Core CompetenciesAwardsAssociates

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Harmonious HospitalityAzur Hotel ManageMent2

In response to the demand of our partners and customers and relying on our extensive experience in the hospitality field, we have decided to expand our operations outside of Egypt.

With over 17 years of successful practice in today’s complex and dynamic market, Azur Hotel Management is capable of maximizing profits through innovative and unique techniques tailored to each hotel environment. Our work pattern is based on a solid partnership with owners and investors, guaranteeing the highest possible return on investment through operational efficiency and the identification and pursuit of previously unrecognized opportunities.

Azur’s diverse portfolio of hotels has enabled us to secure an exclusive understanding of the hospitality industry’s different sectors, an edge that we plan to build on in our international endeavors. We are keen on maintaining tight control over all aspects of our operations, ensuring the best possible results.

Taking our ideology to heart, we blend in the surrounding community, employing the available social and environmental resources to the maximum to create destinations within destinations. In 2015, Azur Hotel Management plans to enter markets in the United Arab Emirates, Jordan, Greece and Cyprus, managing a range of properties varying from resorts to boutique hotels.

Looking forward to a fruitful and long-lasting collaboration,

meSSage from The fouNder

Karim GarranahFounder and President


Azur’s purpose is to maximize our partners’ return on investment by tailoring our operations to each facility’s unique qualities and atmosphere. Through employing the existing human and natural resources, our hotels blend harmoniously within their respective communities, guaranteeing cost effective operations with the latest hospitality management techniques, all in a professional and friendly working environment enhancing the performance of our employees.

mISSIoN

BleNdINg IN NaTure To Serve our

gueSTS

Creating harmony within communities and blending in different environments.

Azur’s vision is to become a leading hotel management company by offering the highest and most efficient service to investors in all types of hospitality facilities.

vISIoN


over

4,000employeeS

IN egypT10operaTINg hoTelS

operaTINg all-INCluSIve reSorTS, CITy hoTelS, BouTIque hoTelS, aparTmeNTS raNgINg from Three To fIve STarS

more ThaN

17 YearsexperIeNCe IN The

hoSpITalITy INduSTry

a fleeT of luxurIouSNIle CruISe BoaTS

Key faCTS

The hIgheST perCeNTage of

repeaTed gueSTS IN egypT

22 gueSTroomS

3,500

operaTINg all-INCluSIve reSorTS, CITy hoTelS, BouTIque hoTelS, aparTmeNTS raNgINg from Three To fIve STarS



TOURISM BUSINESS AND FINANCE

Renowned for consistently delivering increased revenues and profits and for developing high performance teams, Mahmoud Zuaiter built his professional career in Germany where he spent 14 years with Intercontinental Hotel Group as the Director of Finance for the Middle East and Africa.

Zuaiter joined Orascom Hotels and Development in the capacity of Group CFO and Vice President. After the globalization of the company, he succeeded in listing Orascom Development Holding AG in the Swiss Exchange Stock Market and IPO. In 2012, he became the CEO of the Hotels Division in the Swiss Holding. Zuaiter’s history attests to his steadfastness and commitment, and under his direction, Azur aims to become one of the best independent hotel management companies in the region.

mahmoud ZuaITerCEO & Board Member

HOTEL MANAGEMENT

Long years of hospitality experience have given Amr Chawky a profound understanding of all the operational aspects of the hotel industry. He has held positions in some of the most prominent hotel chains in the world, including Holiday Inn, Sheraton, and Hilton.

As a Vice President of Azur Hotel Management, Chawky handles property acquisition, ensures management contract retention, strengthens relationships with owners, and oversees operational activities.

amr ChawKyVice President

KarIm garraNahPresident

TOURISM AND HOTEL MANAGEMENT

Karim Garranah is the founder and President of Garranah Touristic Group, one of the leading tourism companies in Egypt. In 1979, Garranah established Tarot Tours Garranah (TTG), a Tour Operator that was the foundation of the Group that currently owns and operates several companies, hotels and Nile cruises.

With more than 30 years of experience, Garranah is also a Board Member of Orascom Hotels and Development, a global town developer specializing in master planning, building and operating integrated, self-sufficient leisure and residential towns around the world.

Azur Hotel Management’s Board of Directors consists of seven distinguished members, each with more than 25 years of experience in the fields of tourism, hospitality, finance and business.

Board of dIreCTorS



HOSPITALITY FINANCE

Alaa Garranah moved to the United Kingdom in 1986 to join the renowned Merril Lynch as a Financial Consultant. In 1990, Garranah returned to Egypt to help build his family business, where he held a variety of positions before settling as the Vice President of Mirotel Nile Cruises.

amIN hwaIdaK Board Member

HOTEL MANAGEMENT

Sherif Hwaidak benefits from extensive experience in hotel management, specifically in staff training. During his years of professional practice, Hwaidak was in charge of management training in many hotel chains around Europe. Hwaidak joined Iberotel Egypt as Project Manager and later was appointed as the Vice Chairman at Giftun Co. for Touristic Projects.

SherIf hwaIdaK Board Member

TOURISM AND FOOD & BEVERAGE

Amir Garranah joined the family business in 1987. Over the years Garranah moved vertically through the company, transitioning into roles of increasing responsibility and moving laterally to manage new sectors of the business. His broad experience has given him insight into all aspects of the tourism industry and prepared him for his present role as Vice President of Tarottours Garranah. Amir Garranah is also the owner of a famous restaurant chain with several branches in major cities across Egypt.

alaa garraNah Board Member

HOTEL MANAGEMENT

With a long and varied experience in tour operations and hotel management, Amin Hwaidak brings a wealth of information and guidance to Azur Hotel Management, contributing constantly to the company’s prosperity and growth. Hwaidak is also a Board Member at Egypt Hotels.

amIr garraNah Board Member


Distinctively, Azur Hotel Management has a diversified portfolio of hotels and resorts where it applies a successful all-inclusive concept built on quality of service and unbeatable range of included activities and entertainment options.

Relying on longstanding experience in the industry, we have the capability to tailor hospitality strategies to suit all types of facilities, including boutique hotels, city hotels, resorts, and apartment hotels.

aZur hoSpITalITy CaTegorIeS

****4-star

*****5-star

***3-star

Azur Hotel Management was created in response to the demand to broaden their remarkable services beyond the Egyptian territory. As one of the most successful hospitality management companies in Egypt, Azur is committed to build solid partnerships guaranteeing the highest possible return on investment.

In 1997, a group of hospitality experts established Azur Hotels and Resorts, with Royal and Club Azur, two all-inclusive resorts. The company experienced exceptional success and expansion over the years, and currently operates 10 hotels and resorts with a total of 3,500 guestrooms in Alexandria and the Red Sea region. As the leader of all-inclusive operations in Egypt, the company has been internationally recognized for its acclaimed accomplishments.

BuSINeSS profIle


Azur Hotel Management operates in three main segments covering 3-star, 4-star and 5-star facilities.

The select segment covers a wide range of accommodation types such as boutique

hotels, apartment hotels, entertainment centers, art centers and malls. Any project

that needs hospitality management is a candidate for the select designation.

aZur SeleCTSituated in holiday destinations, Azur

resorts are the perfect choice for holidaymakers, whether they seek a sunny beach destination, recreational activities

or a wellness retreat.

aZur reSorTSLocated in city centers, Azur hotels

provide city accommodation, corporate facilities and event organization. With

their proximity to the city center, they are the best choice for business trips and

MICE events.

aZur hoTelS

BuSINeSS SegmeNTS


Daily operations make or break businesses, especially those in the hospitality industry.

The working staff, from General Manager to doorman, determine the success of daily operations. At Azur Hotel Management, we cultivate an excellent professional environment and excel in training our staff to face challenges, solve problems and exceed guests’ expectations.

operaTIoNS

fINaNCe

operaTIoNS

marKeTINgThe Azur Hotel Management approach is

unique and simple. We tailor our management to the existing environment, identifying the

property’s assets and ensuring that available resources are exploited to their full potential.

maNagemeNT IN STyle


Profits depend largely on sound financial cycles, proper forecasting and efficient cost-saving tactics.

Azur Hotel Management utilizes innovative cost-saving methods and advanced budgeting and forecasting techniques to minimize risk and maximize profitability and value, thereby protecting partner interests.

fINaNCeEven the best property will never reach its full potential if it is not properly marketed to the right target audience.

Relying on a successful history, strong affiliates, resilient board of directors and management team, Azur Hotel Management is capable of maximizing revenues through a range of creative marketing communications strategies. We utilize cutting-edge technology to keep hotels connected to an extensive network of distribution channels, efficiently managing room inventories and facilitating 24/7 real-time service.

marKeTINg


Efficient development of teams capable of operating properties in diverse

surroundings

Competent reputation in a market invaded by unreliable competitors

Outstanding service recognized

internationally with the highest percentage of

repeated guests in Egypt

Employment of communities’ existing

human and natural resources

CompaNy STreNgThS& Core CompeTeNCIeS

Creating destinations within destinations

Board of Directors

comprising foremost tourism and hospitality experts with over 25 years of experience

and practice

Proven track-record with 10 successful hotels and resorts

Measurable results and financial system review

Cutting-edge operational tactics and management concepts

Tailor-made management

strategies compatible with different hospitality

categories and property types

Flexibility to blend into various environments

and cultures


aZur hoTelS are CoNSISTeNTly

reCogNIZedfor hoSpITalITy

exCelleNCe

Azur hotels are consistently recognized for hospitality excellence.

Throughout its 17 years of outstanding performance, Azur hotels have accumulated a large number of certificates and awards from international organizations for different operational criteria.

Those awards include

Award of Excellence Egyptian Ministry of Tourism

Several certificates of food safety and hygiene URS Egypt including two gold certificates

Highest Level of Service Tez Tours, leading Russian Tour Operator

Award of Excellence Pegas Tours, leading Russian Tour Operator

Multiple Certificates of Excellence Trip Advisor

Numerous recommendations Zoover and Holiday Check

Certificate of Excellence for two consecutive years Top Hotels

Certificate of Achievements Food Check

Outstanding Customer Feedback Fischer Award

awardS


BeNefICIal lIaISoNS

Azur Hotel Management’s Board of Directors own and operate leading companies in the hospitality and travel industry. Association with those companies grants Azur an edge on different levels from visitor generation to entertainment and excursions competence.

On top of those affiliates are Spring Tours, Tarottours and TAT Travel, three leading Tour Operators with over 40 years of experience in the tourism industry. These affiliates have ongoing contracts with some of the largest Tour Operators in East and West Europe. In addition to tour operations, Azur’s associates include Nile cruises, transportation companies, water sports & diving centers, safari specialists and more.

aSSoCIaTeS


ComplImeNTary ServICeS

vISITor geNeraTIoN

Travel ageNCIeS

handling over thousand tourists annuallY300

TraNSporTaTIoN

seats spread across different tYpes of vehicles

700


eNTerTaINmeNT & exCurSIoNS

waTer SporTS CeNTerS

offering submarines, glass boats and catamarans

dIvINg CeNTerS

renowned diving centers located in major resorts along the red sea coast

SafarI CeNTerS

offering desert trips with off-road vehicles & Quads

NIle CruISeS

a fleet of floating hotels with more than 1,000 cabins22


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17 Iapetou, Agios Athanassios, 4101Limassol, Cyprus

P.O.Box: 54292, 3722 LimassolTel: +35725811126 Fax: +35725811945

E-mail: [email protected]

AZUR HOTEL MAnAgEMEnT


azur hotel management harmonious hospitalityazurhospitality.com/azur.pdf · with more than 30 years...

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