1. Avanades Dynamics CRM Training ProgramAcademy Training Overview (Boot Camp)Do you know the .NET platform and have done some IT solutions consulting? Want to getcertified in the fast-growing area of Microsoft Dynamics CRM solutions as part of a full-time careerat Avanade, the #1 Microsoft Gold partner? Then join our paid Dynamics CRM Training Academy!www.avanade.com - from Accenture andMicrosoftCustomer Relationship ManagementCustomer relationships evolve. Together we can helpyou drive Great Relationships.For questions or to apply, contact your friendly Avanade Dynamics CRM RecruitingTeam: Katie Deal, Lead Recruiter (Katie.Deal@avanade.com) or Suneeta Haridas(Suneeta.Haridas@avanade.com)

2. Who Is Avanade & Why Us??Why Avanade?Click the video links below fromAvanades YouTube channel: Three Partners: The Accenture,Avanade, and Microsoft Alliance The Avanade Story of 2013 Get inside Avanade: Our Culture Why Avanade CRM Employee,Aaron Arteburn Why Avanade - from CurrentEmployeeswww.avanade.com - from Accenture andMicrosoftExamples of tier 1enterprise projectsby our DynamicsCRM team: Nikon - CaseStudy USDA - Case Study CH2M Hill - CaseStudy(also see AvanadeShowcase)

3. We Are Looking for New Employees toAttend our CRM Training Academy as Solution Developers Dynamics CRM Project Managers Dynamics CRM Business Analyst Dynamics CRMCheck out our current job openings and descriptions atAvanade Dynamics CRM Careerswww.avanade.com - from Accenture andMicrosoft

4. Week One Week Two Week Three Week FourOn-boarding(Chicago)CRM Basic Training(In Seattle)CRM Functional Training(In Seattle)CRM Prototype Exercise(In Seattle)CRM Training Academy ScheduleThe overall program is 4 weeks. The class will be a mix of both functional andtechnical consulting resourcesthe underlying philosophy being that bothskill tracks need to have a familiarity with the other in order to be effective inbuilding a cohesive team on a live client engagement. =Travel4`Certification Testing(Week 3 Developers only)`

5. CRM Training Academy Schedule The schedule for all instructor-led coursework will be Monday through Friday 8:00 18:00with a one hour lunch break. (exception for last Friday, in week 4, which will end at 12 NoonPT). Avanade will provide lodging and per diem reimbursements the duration of the CRM TrainingAcademy. New Employees electing to travel home on the weekends should not make travelarrangements earlier than 18:00 on Friday to allow time for their certification exam on Fridayafternoon. Courses will begin at 8:00 on Monday morning for Weeks 2, 3, and 5. New Employees will make travel arrangements to the training venue (through the employeetravel portal). Avanade will not reimburse any Employees to fly-back to their home location on theweekends. (Exceptions to this are possible with explicit approval of the employees managerand Service Line Leadership). New Employees electing to travel home on the weekends shouldnot make travel arrangements earlier than 6 PM on Fridays to allow time for their certificationexams on Fridays. Courses will begin at 8 AM on Monday morning for Weeks 2, 3, and 4. Ad-hoc weekend team-building or other activities may be scheduled; some may be paid for bythe company while others will be optional and paid for by the individuals who choose toparticipate.www.avanade.com - from Accenture andMicrosoft

6. CRM Training Academy ScheduleNew Employees in this program will emerge ready to be staffed onto an Avanade CRM engagement. Week One: On-boarding: Basic information about working for Avanade, including necessary policyand compliance training, critical systems and tools, etc. Week Two: These are the Dynamics CRM basic training sessions. New Employees will learn thecapabilities of Sales Management in Microsoft Dynamics CRM that allow for tracking andmanaging of the sales process from potential to close. Next, the course covers MarketingAutomation, outlining the tools available for critical marketing activities. Week Two will focus onService Management (i.e., how Dynamics CRM helps organizations track information about cases,customer complaints or requests, and small projects), as well as Service Scheduling. The finalmodule teaches New Employees how to customize and configure Dynamics CRM 2011. Week Three: New Employees will learn role-specific company tools, processes, and informationthat will help them further ready for life as an Avanade CRM Developer, Business Analyst, orProject Manager. We will also use this week to engage New Employees more directly with othersdoing their role within the Service Line. Week Four: This is a practical, role-play exercise where New Employees are put into teams andgiven a set of customer requirements that they will have to implement and present to acustomer. Essentially, this week will give New Employees a practical grasp of how to bringtogether everything they learned over the first three weeks.www.avanade.com - from Accenture andMicrosoft

7. Certification SummaryAt the conclusion of Week 4, all New Employees will have achieved certification for: Microsoft Certified IT Professional Applications for Microsoft Dynamics CRM, Microsoft Certified IT Professional Developer for Microsoft Dynamics CRM,OR Microsoft Certified IT Professional Installation Configuration for Microsoft Dynamics CRMwww.avanade.com - from Accenture andMicrosoft

8. Questions?!? Contact your friendly Avanade Dynamics CRMRecruiting Team! Katie Deal, Lead Recruiter Katie.Deal@avanade.com Suneeta Haridas Suneeta.Haridas@avanade.comwww.avanade.com - from Accenture andMicrosoft