AT&T Innovations

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IoT Technology Enhances Safety for Hotel Employees

AT&T is deploying an integrated, wearable device that will help hotel employees summon assistance in certain threatening situations.

Various jurisdictions across the country are requiring safety buttons for the hospitality industry in an effort to prioritize employee safety. The American Hotel & Lodging Association, along with major hotel brands, has pledged to provide hotel employees across the U.S. with employee safety devices. This is part of their program called the 5-Star Promise to help enhance the safety and security of hotel workers.

We developed the AT&T Staff Alert Service to help address this need. It includes a compact, lightweight device that activates an alert when an employee presses the button. The employee’s exact location is then transmitted to hotel security for immediate assistance.

The AT&T Staff Alert Service operates through a combination of Bluetooth, ultrasound, and 4G LTE connectivity to provide micro-location data. This reduces the risk of a congested Wi-Fi network and enables for alerts in near real time. The service can be customized and is also interoperable with other IoT applications in the hotel such as building management and asset tracking.

AT&T’s IoT Professional Services organization1 is working with major hotel brands to deploy the solution across the U.S.

Check out our IoT Professional Services website to learn more.

“Employee safety solutions play a critical role in helping to prevent and respond to threatening situations,” said Chris Penrose, President of AT&T’s Advanced Mobility and Enterprise Solutions organization. “We’re pleased to work with the hospitality industry to apply IoT technology to help keep their workers safe.”

1. AT&T Affiliate, AT&T Digital Life, Inc., authorized by the appropriate regulatory authority will be the service provider.