Asterisk in the Enterprise:A Case Study

Dan Thomson – Executive VP VocalNet, Inc.

Course Overview

Welcome and Introduction Applications of Asterisk in the Enterprise Providing Asterisk Based Solutions Q&A

Asterisk in the Enterprise

Are Asterisk and VoIP truly ready for “Prime Time”?

VoIP Key Statistics

10-12% of all calls TODAY are carried on a VoIP network

45% of large businesses report using VoIP US VoIP Revenue will grow from $1.3 billion in

2004 to $19.9 billion in 2009 Hosted IP Telephony will grow from $310

million in 2005 to $5.9 billion in 2009 Sources: Forrester, Infotech, Gartner Group

Asterisk Community Benefits

Well documented platform Wide variety of patches and add-ons available Active user community

– forums.digium.com– www.voip-info.org/wiki-Asterisk– www.asteriskguru.com

Asterisk Business Edition Benefits

Fully Supported Platform Decreased Risk Stress Tested Certified Hardware List

Asterisk as an Enterprise PBX

Reduced Total Cost of Ownership if the #1 Reason for IP PBX Deployment– Inexpensive Deployment compared to traditional

hardware PBX solutions– Reduced Maintenance Costs – M/A/C– Convergence – One Wire to Desktop

Asterisk as an Enterprise PBX

Diversity of Implementation Options– IP Phones– POTS/ADSI Phones– SIP/IAX Trunking– TDM Interfaces

Asterisk as an Enterprise PBX

Other Key Benefits– Forward Compatibility – Video, Presence– Flexibility– Richness of Features– Web Based Management– Multiple Office and Remote User Integration– Disaster Recovery

Other Asterisk Applications

Conferencing Server CRM Integration Example Custom Applications

– Advertising Tracking– Video Pushdown– Time Capsule

Course Overview

Welcome and Introduction Applications of Asterisk in the Enterprise Providing Asterisk Based Solutions Q&A

Competitive Nature of Telephony

More consumer options than ever Customer management and support are crucial

to retaining business Importance of differentiator

Typical Business Models

IP PBX Retailer/Implementer Turnkey Service Provider Application Development and Hosting

Hosted vs. Premise IP Telephony

Cost Efficiency vs. Reduced Control Amount of Hardware to Maintain WAN Concerns Blending IP and TDM

Pricing Discussion

Traditional Per-Line Fees Per-Seat Software Style Licensing Metered Usage and Flat Rate M/A/C Recurring Revenue

Client Implementation Notes

Importance of smooth transition Physical infrastructure concerns LAN/WAN Qualification Standardization

Question and Answer

Any Questions?

Feel free to email me questions at dthomson@vocal-net.net

Thanks For Coming!