HOW MANY Travel Agents and Agencies are there?

ASTA DATA SPOTS

Four Primary Sources

U.S Census Bureau

Bureau of Labor Statistics (BLS)

ARC Data

Research Firms/Trade Publications

Census Bureau Hot Report

Census data on industries http://www.census.gov/econ/ Search 56151

© ASTA 2011 4

Census Trend DataYear Firms

Travel Agency Locations Revenue ($1,000)

Annual Payroll ($1,000)

Total Employees (includes travel agents)

1992 27,688 $6,964,364 $2,835,511 149,1401997 29,332 $9,977,110 $4,463,903 183,1781998 28,776 $4,774,439 185,3851999 27,390 $4,884,583 184,9122000 25,975 $5,313,269 183,1432001 24,654 $5,533,357 182,0542002 21,705 $9,387,397 $4,281,424 147,9482003 18,860 $4,466,768 145,6762004 13,062 17,592 $4,569,015 132,2462005 16,926 $10,331,000 $5,027,136 127,2252006 12,248 16,640 $10,965,000 $5,280,515 129,2162007 15,666 $11,942,000 $6,499,246 122,5172008 15,866 $6,766,401 123,1912009 15,107 $5,681,419 106,576

Notes:

The Employee data does not match the BLS data for travel agents. The total employee’s referenced here include non-travel agents.

Bolded years are Economic Census years when revenue is estimated (Census Bureau does not collect sales of travel products just agency revenue).

© ASTA 2011 5

Census Trend DataYear Firms

Travel Agency Locations Revenue ($1,000)

Annual Payroll ($1,000)

Total Employees (includes travel agents)

1992 27,688 $6,964,364 $2,835,511 149,1401997 29,332 $9,977,110 $4,463,903 183,1781998 28,776 $4,774,439 185,3851999 27,390 $4,884,583 184,9122000 25,975 $5,313,269 183,1432001 24,654 $5,533,357 182,0542002 21,705 $9,387,397 $4,281,424 147,9482003 18,860 $4,466,768 145,6762004 13,062 17,592 $4,569,015 132,2462005 16,926 $10,331,000 $5,027,136 127,2252006 12,248 16,640 $10,965,000 $5,280,515 129,2162007 15,666 $11,942,000 $6,499,246 122,5172008 15,866 $6,766,401 123,1912009 15,107 $5,681,419 106,576

Notes:

The Employee data does not match the BLS data for travel agents. The total employee’s referenced here include non-travel agents.

Bolded years are Economic Census years when revenue is estimated (Census Bureau does not collect sales of travel products just agency revenue).

YearTravel Agency

LocationsAnnual Payroll

($1,000)Total Employees

(includes travel agents)

1992 27,688 $2,835,511 149,140

2009 15,107 $5,681,419 106,576

Personal income per employee has grown

© ASTA 2011 6

Census Trend for Locations & Employees

1992

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

0

40,000

80,000

120,000

160,000

200,000

0

5,000

10,000

15,000

20,000

25,000

30,000

35,000

Total Employees (includes travel agents)Travel Agency Locations

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Trav

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BLS Occupational Employment Statistics Data

BLS Occupational Employment Statistics data http://www.bls.gov/oes/home.htm code 41-3041

BLS Trend Data 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Number of Travel Agents 124,030 111,310 104,550 98,410 88,480 88,590 87,600 85,580 86,420 76,990 70,930

All Agency Employees 168,000 157,900 132,500 119,600 112,600 107,900 107,100 105,400 101,400 87,800 83,290

Average salaries $26,600 $27,230 $28,370 $29,430 $30,010 $30,750 $31,460 $32,190 $32,470 $32,450 $33,950

Average hourly wage $12.79 $13.09 $13.64 $14.15 $14.43 $14.78 $15.12 $15.48 $15.61 $15.60 $16.32

Percentage change y/y- number of agents 11.6% -10.3% -6.1% -5.9% -10.1% 0.1% -1.1% -2.3% 1.0% -10.9% -7.9%

BLS Trend Data 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010

Number of Travel Agents 124,030 111,310 104,550 98,410 88,480 88,590 87,600 85,580 86,420 76,990 70,930

All Agency Employees 168,000 157,900 132,500 119,600 112,600 107,900 107,100 105,400 101,400 87,800 83,290

Average salaries $26,600 $27,230 $28,370 $29,430 $30,010 $30,750 $31,460 $32,190 $32,470 $32,450 $33,950

Average hourly wage $12.79 $13.09 $13.64 $14.15 $14.43 $14.78 $15.12 $15.48 $15.61 $15.60 $16.32

Percentage change y/y- number of agents 11.6% -10.3% -6.1% -5.9% -10.1% 0.1% -1.1% -2.3% 1.0% -10.9% -7.9%

2000 2010

Number of Travel Agents 124,030 70,930

All Agency Employees 168,000 83,290

ARC Data on Agencies

ARC data on travel agencies can be found by going to: https://www.arccorp.com/news/index.jsp

Research Firms and Trade Publications

• Research Firms:– PhoCusWright– IbisWorld

• Trade Publications:– Travel Weekly– Travel Market Report

PhoCusWright Research on Industry Size

PhoCusWright reports http://www.phocuswright.com/

HOW MANY Travel Agents and Agencies are there?

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