assist brochure 2009

A S S I S TR e l o c a t i o n

Welcome to luxembourg!HoW can We Help you?

assist relocationbooklet 2009

c o n t e n t s

luxembourg 1. page 3History »country overview »economy »statistics »price examples »High days & Holidays »social security system »schools »useful information »shopping in luxembourg »

assist relocation 2. page 10Welcome pack »our service »the packages »our team - an expert for every purpose »

your oWn Home 3. page 14general information »the House Hunt »price Details »

registration 4. in luxembourg page 17

our service »steps in order »before your move »papers needed »the family »schools »renewals »

annexe 5. page 23papers »list of Doctors »important phone numbers »

assist relocation s. a r.l.- copyright 2008 - page 2

„all you need to remember upon your arrival in luxembourg are the pleasures of discovery as well as a smooth and pleasant integration in the grand-Duche. this is why i have set myself the mission to provide you with the best conditions to facilitate your relocation to luxembourg.

luxembourg is a cosmopolitan city, that captures the essence of euro-pe. it is a bridge between the wealth of history and the success of moder-nity. it is a city that can unite dyna-mism and quality of life. luxembourg has everything to seduce you. With 455.000 inhabitants and 101 nati-onalities, you will undoubtedly find your place here, too.

We want you to spend your time en-joying luxembourg and all the won-derful things it has to offer. this is why we fully take care of all the as-pects of your arrival.

Free your mind, and come discover what assist relocation can do for you.“

Marie-Louise Hoff


the recorded history of luxembourg begins with the acquisition of lucilinbur-huc (today luxembourg castle) by sieg-fried, count of ardennes in 963. around this fort, a town gradually develo-ped, which became the centre of a small state of great strategic value. in 1437, the House of luxembourg suffered a succes-sion crisis, precipitated by the lack of a male heir to assume the throne, that led to the territory being sold to philip the good of burgundy.in the following centuries, luxembourg‘s fortress was steadily enlarged and streng-thened by its successive occupants, the bourbons, Habsburgs, Hohenzollerns, and the French, among others. after the defeat of napoleon in 1815, lu-

xembourg was disputed between russia and the netherlands. the congress of Vienna formed luxembourg as a grand Duchy in personal union with the nether-lands. luxembourg also became a mem-ber of the german confederation, with a confederate fortress manned by russian troops.luxembourg is a parliamentary represen-tative democracy with a constitutional monarch, ruled by a grand Duke. it is the world‘s only remaining sovereign grand Duchy.the current grand Duke Henri accessed to the throne on 7 october 2000 as the sixths sovereign of the nassau-Weilbourg Dynasty.

History

1. luxembourg

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country oVerVieW

the grand Duchy of luxembourg is a small country surrounded by belgium, France and germany. it is largely made up of rolling hills and forests.letzeburgesch, the national language, is akin to German. German is the first for-eign language for most luxembourgers and is used in the media. French is the administrative language.the economic structure of luxembourg is based mainly on banking, insurance, and the steel industry. agriculture and wine production are also important.luxembourg shares the moselle valley with germany and the local white wines are well known. like the bordering ger-many and belgium, luxembourg is also known for its beers.most europeans will have no problems adapting to luxembourg. but foreigners from far away, who have never been to europe before, may experience some dif-ficulties and problems, du to the differen-ces in everyday life. but this brochure will help with most of the initial issues.Foreigners always find the following things very noticable about luxembourg:

you pay much less taxes than in most 1. other countries (although you might end up spending that extra money on your rent)it is very safe. even compared to other 2. european countries, luxembourg is one step ahead. the bureaucracy. people from ger-3. many or england may be used to this, other foreigners are often very irritated about how long things take, without any possibillity to speed things up.


economy

luxembourg‘s stable, high-income econo-my features moderate growth, low inflati-on, and low unemployment. the industri-al sector, which was dominated until the 1960s by steel, has diversified to include chemicals, rubber, and other products. During the past decades, growth in the financial sector has more than compen-sated for the decline in steel. services, especially banking and other financial ex-ports, account for the majority of economic output. luxembourg is the world‘s second largest investment fund center (after the usa), the most important private banking

center in the eurozone and europe‘s lea-ding center for reinsurance companies. moreover, the luxembourgish govern-ment has tried to attract internet start-ups. skype, Jajah and ebay are only a few of the many internet companies that have shifted their local or global headquarters to luxembourg.luxembourg possesses the highest gDp per capita in the world (us$87,995 as of 2006), the eighteenth highest Human De-velopment index, and the fourth highest rated in the quality of life index.

1. luxembourg

statistics

information about population in luxembourgtotal population: 486.006owning 604.000 mobile phones and 300.000 carsliving in luxembourg city: 76.400

Foreigners in total:over 150 different nationalities: 177.400 = 39 %Foreigners living in luxembourg city: 40.492 = 53 %

catholics of the luxembourgish population = 87 %15 to 65 years old of the 474.413 inhabitants = 67 %children per family 1,8 %

bus ticket, normal (2 hours): 1,5 €

bus ticket, one month (for central luxembourg): 24 €

Hotel, 4 stars, per night: 120 - 300 €

pack of cigarettes: 3,70 €

croissant: 1 €

bread: 2,5 €

Dinner (normal, main course): 13-25 €

small bottle of sparkling water(restaurant): 3-4 €

sandwich (restaurant): 6 - 8 €

ipod touch 16gbyte: 260 €

parking (city, per hour): 1,5 - 3 €

perfum (brand, 50ml): 45 €

the country covers an area of 2.586 square kilometers49,5 % agricultural34,25% woods90% of the total surface is green.

Distances toparis: 373 kmbrussels: 187 kmcologne: 159 kmmunich: 431 kmthe Hague: 375 km

unemployment rate 2004: 4,2 %Inflation rate 2005: 2,7 %number of banks on July 1st, 2005: 159


glas of local beer (club, Disco, 0,2l ): 3 €

bottle of intern. beer (club, Disco, 0,5l): 6,5 €

bed (ikea): starts with 60 €

Working hour (cleaning staff): 22 € plus taxes(Handyman): 40-75 € plus taxes(lawyer):

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price examples

With the exception of gas and cigarettes, luxembourg is more expensive than most other European countries.To get a better idea of the price-range in Luxembourg, please find some examples:


luxembourg scHool-HoliDays 2009

christmas 2008 December 20th, 2008 - January 4th, 2009shrove / carnival Holidays February 12th, 2009 - march 1st, 2009easter Holidays april 4th, 2009 - april 19th, 2009Fete du travail may 1st, 2009Whitsun Holiday march 30th, 2009 - June 7th, 2009Fete nationale June 23rd, 2009summer Holidays July 16th, 2009 - september 14th, 2009all saints day october 31st, 2009 - november 08th, 2009christmas 2009 December 19th, 2009 - January 3rd, 2009

luxembourg HigH Days 2009

new year January 1st, 2009easter monday april 13th, 2009Fete du travail mai 1st, 2009ascension day may 21st, 2009Whit monday June 1st, 2009Fete nationale June 23rd, 2009assumption day august 15th, 2009

social security system

1. luxembourg

the caisse nationale de santé is from now on the only official health insurance, and regroups the seven former different health insurances.(like caisse de maladie des employés privés, caisse de maladie de l’arbeD)

For a refund of your medical expenses, you have 2 possibilities:

1)you can take the invoices to the cns clo-sest to your residence or work. assist can provide you with a list of different addresses)The offices are open 8.30 to 11.30 and 13.00 to 16.00h.The major office is on route d’Esch in Lu-xembourg.

2)you can mail the invoices to:

caisse nationale de santél-2980 luxembourg(no stamp needed)

please note that for both kinds of refund:the invoices must be originals (not remin-ders) and have a proof of payment.either the doctor puts a stamp on the invoice, or you provide a copy from the bank transfer.the payment has to be done minimum 14 days prior to refunding.the social security number must be marked on the invoice.your account number has to be provided.


useFul inFormation

scHools

the international schools are always booked, and we recommend applying as early as possible.please inform us, if you wish one of your children to visit a special school, so we have time to arrange visits.For your own information, please take a look at the following homepages:

european school (all european nationali-ties, mixed and mother toungue courses)www.restena.lu/ecole_europ/ international school (american system, but all nationalities. all in english)www.islux.lu

st. george’s school (english system, all in english language)www.st-georges.lu/French primary school (normal French

private school)www.ecole francaise.lu

lycee Vauban luxembourg (French secondary school)www.vauban.lu/

small children can go to private crèchesavailable in all languages please find an example under:www.les-poussins.com/

(prices in the above mentioned crèche are eur 480,-/month - for 5 half days weeklyand 955, -- eur/month for 5 full days weekly. also poss. to book 3 half days)

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Domestic helpVery uncommon in luxembourg, even amongst high ranking persons. certain points are to be considered:like in the other wealthy european coun-tries, manpower is very expensive in lu-xembourg.

the minimum payment for a trained wor-ker in luxembourg is 1.884,-€, and even for an untrained worker it`s still 1.570,-€.that is for 40 hours a week.employment law ensures, that in every field, employees get payed high days and holidays, the period of cancellation, and continuation of payment in case of sick-ness. so if you want to hire a gardener, a nan-ny or a cleaning help, be prepared to pay around 22,-€ per hour, without taxes, fees etc.

if you assign us to help you with things, not included in your package, (like getting you a washing machine, cleaning the ap-partment, repairing the lights), we invo-ice you for this service, unless we have a written confirmation of your HR, stating that the costs will be covered.please take a look at „our service“, on page 11, where you can see which ser-vice is included, and what the fees for ex-tra services are.


1. luxembourg

useFul inFormation

public transport

colux taxis,tel: 482233, 8002-6040,fax: 402696,24 Dernier sol,l-2543 luxembourg,www.colux.lu

benelux taxis,tel: 403840, 8002-5151,fax: 493207,218 route d'esch,l-1471 luxembourg,www.beneluxtaxi.lu

central taxis,tel:404280,48b, r. anatole France,l-1530 luxembourg

call a bus

www.autobus.luwww.mobiliteit.luwww.horaires.luwww.cfl.luwww.luxair.lu

if you need to take a bus, we can provide you with a city bus map.

parking situation

most areas have residential parking. you can get the Vignette for parking in yourresidential area (we will help you) as soon as you have registered at the commune.

together with this, you get a “parking disc”, with this one you are also allowed to park for free in other residential areas for max. 2 hours.

people without a residential parking vig-nette have to take a ticket from the machi-nes which are located on the street. the tickets must be visible from the car.

parking is restricted monday to Friday from 8.00 to 18.00h.

in the centre itself you also have to pay on saturdays even with the parking vignet-tes. We will provide you with a plan for the different parking areas.

post information

www.pt.lu

letters/postcards (in eur) luxembourg europe others0-20g 0.50 0.70 0.9020-50g 0.70 1.00 1.40

newspapers:

- 352 : www.352.lu- business review- paperjam- tageblatt : www.tageblatt.lu/edition/- Wort online : www.wort.lu

more information:

www.station.luthe central on-line information service in english for luxembourg

http://explorator.rtl.luhttp://www.familyguide.lu


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gsHopping in luxembourg

auchan1.

avenue de la gare2.

grand rue (city center)3.

the auchan (www.auchan.lu) is luxem-bourgs biggest shopping center. it is lo-cated in kirchberg, you can easily reach it over the avenue John F. kennedy.in this classic mall, many different shops provide you with everything you need, wether you search for food, clothes or want to get a haircut.

In the Avenue de la Gare, you will find se-veral clothing stores, and two of the very few electronic stores in town. it is basic-ly just one street, but you will find every-thing, you need.

the grand rue and its crossing streets

are the main shopping area in luxem-bourg. the lovely city center is famous for it`s diversity of shops, stores, restaurants and cafes. it is always worth a visit, and most people spend much more money than they intended to.

Furniture can also be bought in the city center, but you will only find high-class furniture, there.normal furniture can best be bought at ikea belgium, which is a 20min - cardrive away, directly behind the border in belgi-um, or trend Hopper in Dommeldange.

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2. assist

relocation

assist relocationWelcome pack offered byassist relocation

In your welcome pack you will find:

mapstouristic guide (map of luxembourg city)carte routière grand-Duchê du luxem-bourg

tourist guidesgrand Duchy of luxembourgcity of luxembourg

economic informationeverything you need to know about lux-embourg at a glance

sports in luxembourg

cultural informationrendez-vous - monthly magazine

Hotels & restaurantsselection Hotels restaurants 2007

useful adresseseditus

28 Boulevard d’AvranchesL-1160 Luxembourg

Tel +352 51 80 18 - 1Fax +352 26 51 33 78www.assist-relocation.lu

A S S I S T

Relocation

Welcome to Luxembourg !How can we help you ?

Housing Immigration SchoolsCar services

and more


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our serVice

What we doWe try to help our customers with every step of their relocation to luxembourg.We handle the house hunting, accompany you on your neccesary visits to the com-mune and the ministry, help you with your bank account, make sure that you have telephone, television and internet within the first weeks, we even put your name on your letterbox.We help you getting settled, so you can concentrate on your new job, and don’t have to worry about other things within the first weeks.

to determine wether or not a service you need is covered by the package your company ordered, please see the list on the next page.

that doesn‘t mean, that we don‘t provide any other, ongoing kind of service, but it is not included in the original package.if not stated otherwise in written form by your Hr, every extra service will be in-voiced directly to you.

our feesif you would like us to do some of these things for you, that aren’t part of the pack-age, we invoice this extra service by the hour.

the price is 40 € per hour.


2. assist

relocation

before you move

send list of papers needed during the •move,answer all questions before the move •by telephone or mail,give information on visa application•send a complete relocation schedule •explaining everything step by step (you are currently reading it)

information tour

pick up at work / hotel / airport.•provide book about luxembourg.•show residential areas, city centre, •shopping malls,examples for houses/apartments, and •other places of interestexplain real estate markets, social se-•curity systems...give information about luxembourg’s •history, and other point of interesttake client back to hotel or airport•agreed wth arcelor mittal Hr: no lea-•sing contract signed during the orien-tation trip!

Housing assistance and setting up residence

provide Welcome pack (maps, infor-•mation material, assist brochure, restaurant guide, city guide, etc)pre-select housing options according •to the customers need.plan visits and provide visit schedule•pick up client at work/hotel.•House search until suitable property •found, showing up to 8 objects per daynegotiate contract conditions with •agency and landlord.inform the expat about his rights and •obligations as a tenant.check through lease contract.•View the property with landlord, inform •

landlord about reparations to be done in the house.take pictures of the property.•ask for local amenities (water, electri-•city, gas.)set up local tenant liability insurance.•apply for telephone and internet con-•nection.apply for television.•apply for satellite if requested and allo-•wed by the landlord.provide “emergency list” for all prob-•lems (if company does not book per-manent helpline)ask for garbage bins and inform client •about garbage schedule, bottle banks etcprovide different plastic bags etc for •special garbage.put names on letterbox and bell.•

administrative assistance(employer provides equivalent of work-permit)

Visit doctor for medical certificate•ask for residence permit (ministère de la •Justice) ____ _________________pick up passport, take to ministère des •affairesétrangères to get visa stamp•prepare papers and assist in registe-•ring at the communeask for “franchise en douanes” and •“certificat de residence”ask for tax-card•ask for parking vignette•open bank account•Get “certificat composition de ménage„•insurance•ask for residence permit for all other •family members.ask for Visa for all familiy members•register family at the commune •

tHe main packages (we will tell you in our first mail which packages are booked for you)


applying for family allowances

Fill in application form. Get it certified •by the commune.Get residence certificates. Inform about •all papers needed.take papers to the “caisse nationale •des allocations familiales”Follow up of procedure•

school assistance

give information about different school •systems and pricesmake appointment with teachers and •principalsVisit school grounds•Help with registration•inform about school transportation•inform about sports clubs and other ac-•tivitiesHelp buying books.•Help finding private tutor for extra •lessons

assist relocationtel +352 51 80 18 - 1 Fax +352 26 51 33 78 monday to Friday : 8am-6pm

mobility team petra mueller +352 51 80 18-23 sonia pinternagel +352 51 80 18-36international mobility manager

immigration anne White +352 51 80 18-27 Julia crisp +352 51 80 18-34immigration manager

Helplinemichele schmitt +352 51 80 18-25Helpline manager

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our whole team will be glad to help you with your requests. if you can‘t reach your perso-nal consultant, please feel free to phone the person of your choice from the following list:

managing Director marie-louise HoFF

p.a. to managing Directormartin kramer! +352 51 80 18-32

more useful information on my assist http://www.assist-relocation.lulogin : assist password : assist

customer care ibtissam [email protected]+352 51 80 18- 24 / 30tom beitschall +352 51 80 18-30


3. your own

home

Housing in luxembourg

luxembourg may be smaller than most other european countries, but neverthe-less the prices can easily compete with the big metropoles. We often get re-quests for small but central apartments, for around 500 - 600 €. Just to make it clear in the beginning: that is absolutely impossible.the numbers on the right can serve as a guideline, and they don‘t even represent a high standard.as a couple with some need for space, or with a child, you should be ready to pay 1500€ for your appartment, if you don‘t want to live far away from the city. the most expensive areas are those in walking distance to the center. belair – limpertsberg – merl these areas are mostly requested by “singles”, and younger persons. Families increasingly move out of the centre be-cause a house in belair or limpertsberg is very expensive, and there are not many other children. popular areas for families typicallyinclude: kirchberg, strassen, bertrange, Howald, mamer, itzig, cents, Hesperange niederanven, senningerberg and parts of bonnevoie

price examples in €(cHarges not incluDeD) basic quality

important to knoW

Furnished / unfurnishedif you rent a furnished apartment, it will most likely have everything you need, in-cluding kitchen, washing machine and a dryer.an unfurnished apartment will always have a kitchen, most likely with a dishwasher, if big enough. Washing machines are stan-dard only in premium apartments.You will always have floors, but are most likely not allowed to change them.most apartments are renovated, and have to be passed over like that.

air-exchangeluxembourg has a high standard of living, and high standard buildings.one example is the windows. they are nearly vacuum sealed, and therefore, there is no air-exchange. that helps with acoustics, and with keep-ing the temperature. but as a result, you have to open one win-dow per room at least once a day for a couple of minutes, in order to get some fresh air in, and to get the humidity out. For the same reason, you should never dry your clothes in the apartment, not with-

city center

suburbs country

studio 850-1000

800 700

1 bedroom

1000-1300

1000 900

2bedrooms

1250-1650

1200 1100

3 bedrooms

1700-2300

1500 1200

4bedrooms

1800-2500

1700 1500

Houses 3000-4500

2300 1900


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out proper aeration on a regular basis.

if you don‘t follow these rules, you will most likely get mold in the apartment. not only is that extremly unhealthy(!), it is also expensive to get rid of, and you would have to pay for it yourself.

agency feesall real estate agencies charge you one month + 15% tax

insuranceinsuring your house at the very begin-ning is a must, and not expensive. We will help you with that.

monetary bondthe landlord will only sign the lease con-tract, if you provide a monetary bond in the amout of two monthly rents. the bank will only open it for you, if you can provide a working contract. all steps are linked in luxembourg.the monetary bond goes to the landlord, and you will have no further rights on this money. you can not get your hands on it, unless the landlord gives back his bond-papers to the bank. if the landlord contacts the bank, and tells them you owe him money, they will give him the money from the deposit without asking or even informing you.

Waterthe water quality is high in luxembourg. you can brush your teeth with it, use it for coffee, you can simply drink out of every tap, without any risk whatsoever.

securityluxembourg is a very secure place, you don‘t have to worry about your personal safety. of course, like in any other city, the occasional burglary happens, but as long as you always lock the door, you should be fine.

plugsin case you want to bring any electrical appliances with you, here is the system luxembourg uses : 220 volts and 50 Hz. it is a round pin attachment plug

garbagepayment for the garbage is included in the full rent, the landlord will pay the provider.

you have to put your garbage into one of the waste containers, which are usually located somewhere in front of your buil-ding. the provider will pick up the garba-ge on a weekly or bi-weekly basis, the day depends on your location.you can put most of your trash in there. However, not everything can be thrown away like that. For example, batteries or oilcans contain dangerous leavings, and have to be brought to a garbage dump.also, all electric powered devices, and bigger amounts of garbage have to be brought there by you, you can‘t just leave them on the street.if you sort it, that will be for free, the dispo-sal of unsorted garbage has to be paid.

never just leave any waste somewhere, it is forbidden, and getting caught can be very expensive.


Housing cost Details

all prices are usually without utilities. that means, you have to add the costs for gar-bage, light in the corridors, taxes, hea-ting, etc. these extra costs are indicated together with the rent.additionally, you need to add the costs for electricity and warm water. these costs will not be paid to the landlord, but to your local provider. We will help you with the contract.at last, you need to add the cost for inter-net, telephone and television. these three parts can often be booked as a package, and will cost between 30,- and 90,-€ per month, depending on the tele-

vision package you want. chinese televi-sion packages are more expensive than german ones, for example.Please note, that it can be a problem to get Satellite-Television in some buil-dings, because the landlord and some-times even the other tenants will have to accept that.

important: If you leave Luxembourg in winter for some time, never shut down the heating completely, otherwise the pipes could freeze and burst, and that would have to be paid by you!

3. your own

home

tHe House Hunting

the housing market in luxembourg is completely in favour of the landlords. For years, there have been much more po-tential leasers, than available apartments. therefore the prices have climbed, and the market itself is different from many others.For example, it makes no sense to search for an apartment sooner than 4-5 weeks before you want to move in. the landlords normally don‘t put their apartments on the market before that.

What we can do in advance, is give you a general idea of the prices you should expect. please see the list on page 14 for that purpose.

there will be no problem getting enough offers within a short period of time.

every customer is provided with a house hunting form on our first contact. Please take the time and fill it in, it helps with pre-scanning the available appartments.of course, we have no limit on the num-ber of apartments you want to visit, you can see as many as you want.after you have signed the contract, we also apply on your behalf for internet, te-lephone, television, gas, electricity and insurance.if your company has booked our perma-nent helpline, you can call us for any pro-blems during your entire stay in luxem-bourg.

4.registration

european citiZens

member states oF tHe eu

austriabelgiumbulgariacyprusczech republicDenmarkestoniaFinlandFrancegermanygreeceHungary (*)irelanditalylatvialithuanialuxembourgmaltanetherlandspolandportugalromania (*)slovakiasloveniaspainswedenunited kingdom

citiZens Form tHe Follo-Wing countries are also consiDereD as european economic area members :

islandliechtensteinnorwayswitzerland (

(*)iimmigration procedure also requires a work permit

steps WHen you arriVein luxembourg

House Hunting 1. bank account 2. insurance 3. connections 4. registration at tHe commu-5. ne HealtH insurance, tax carD 6. cHilD alloWance (Families) 7. DriVing license 8.

We can also assist you with : car registration Furnishing schools (Families)


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Documents neeDeD For eu-citiZensas an eu citizen you are required to register in the commune where you will be living.

Documents required for registration:

passports for all family members1. Work contract – signed original 2. Marriage certificate/divorce certificate 3. – as applicable – with translation into english, French or german Birth certificates of all family mem-4. bers (long form) – with translation as above lease contract – signed original 5.

Documents required for driving license:

Certified copy of original license1. Certificate of residence2. Certified copy of the ID page + 3. passport

Documents required for child allowance:

Marriage certificate/divorce certificate 1. – as applicable – with translation into english, French or german Birth certificates for all family mem-2. bers (long form) – with translation as above

parking vignette for residential areas grey card car if you bring a car you will need a bonus/Malus certificate from the insurance for the luxembourgish insurance compa-ny. to register a car in luxembourg:

Invoice for the car, “certificat de 1. conformité” saying that the car fulfills european rulescar papers2. luxembourgish insurance (we will 3. help you with this)Residence certificate as proof that 4. you have registered at the commune.


4.registration

non european citiZensnon eu countries sub-mitteD to scHengen Visa/ Work permit/ resiDent per-mit :afghanistan, afrique du sud, albanie, algérie, ancienne rép. yougoslave de macédoine, angola, antigua et barbuda, arabie saoudite, arménie, azerbaïdjan, bahamas, bahreïn, bangladesh, barba-de, biélorussie, belize, bénin, bhoutan, bolivie, bosnie Herzégovine, botswa-na, burkina Faso, burundi, cambodge, cameroun, cap Vert, chine , colombie, comores, congo (rép.), congo (rép. démocratique), corée du nord, côte d’ivoire, cuba, Djibouti, Dominique, egypte, emirats arabes unis, equateur, Érythrée, ethiopie, Fidji gabon, gam-bie, géorgie, ghana, grenade, guinée bissau, guinée equatoriale, guyane, Haïti, inde, indonésie, irak, iran, Ja-maïque, Jordanie, kazakhstan, kenya, kirghizstan, kiribati, koweït, laos, leso-tho, liban, liberia, libye, madagascar, maldives, mali, mariannes du nord (iles), maroc, marshall (iles), maurice (ile), mauritanie, malawi, micronésie, molda-vie, mongolie, mozambique, myanmar, namibie, nauru, népal, niger, nigeria, oman, ouganda, ouzbékistan, pakis-tan, palau, papouasie-nouvelle-guinée, pérou, philippines, qatar, république de serbie, rép.centrafricaine, rép. Domini-caine, république de monténégro, rus-sie, rwanda, st. christophe et nevis, st. Vincent et grenadines, ste lucie, salo-mon (iles), samoa occidental, säo tomé et principe, sénégal, seychelles, sierra leone, somalie, soudan, sri lanka, su-rinam, swaziland syrie, tadjikistan, tai-wan, tanzanie, tchad, thaïlande, timor oriental, togo, tonga, trinité et tobago, tunisie, turkménistan, turquie, tuva-lu, ukraine, Vanuatu, Vietnam, yémen, Zambie, Zimbabwe.

important to knoW about relocation in luxembourg

Documents needed please take your original documents when you go to the commune or the mi-nistry according to the list provided by assist

renewal of residence permityou have to apply for the new residence permit at least 2 months before expiry date.


4.r

egis

tratio

n

beFore your arriVal:Documents you need to apply for the titre de sejour in luxembourg, this should be made from your country of origin. ….

application form for each applicant1. Certified copies of Passport2. Certified copy of Birth and marriage 3. or divorce certificate (if applicable)Police clearance certificate 4. or affidavitcurriculum vitae5. Certified copies of diplomas, profes-6. sional qualificationsWork contract dated and signed by 7. employee and employerletter of motivation8.

all documents will have to be translated into english, French or german.

once the application is made to the mi-nistry of Foreign affairs, a letter of autho-risation will be sent to the address in the origin country. the letter ensures the issue of D+c Visa if required, and allows registration in luxembourg within three days of arrival.

Documents required for registration:passport of all members of family1. Work contract – signed original 2. Original Marriage certificate/divo-3. rce certificate – as applicable – with translation into english, French or german Birth certificates of all family mem-4. bers (long form) – with translation as above lease contract – signed original 5. letter of authorisation from the minis-6. try of Foreign affairs

Documents required for driving license:Certified copy of original license1. Certificate of residence2. Certified copy of the ID page + 3. passport non criminal record4.

Documents required for child allowance:Marriage certificate/divorce certificate 1. – as applicable – with translation into english, French or german Birth certificates of all family mem-2. bers (long form) – with translation as above

parking vignette for residential areas grey card car if you bring a car you will need a bonus/Malus certificate from your insurance company to register a car in luxembourg:

Invoice for the car, “certificat de 1. conformité” saying that the car fulfills european rules car papers 2. luxembourgish insurance (we will 3. help you with this) Residence certificate as proof that 4. you have registered at the commune.

Documents For non-eu citiZens


cHilD alloWance

assist will help you to apply for the family and education allowances at:

caisse nationale des prestations famili-alesb.p. 394l – 2013 luxembourg(calling them is hopeless. you better write to them if you have any questions, quoting your social security number. the adresse above is just for mail, the coun-ter hall is located at:34, av. de la porte neuvel- 2227 luxembourg

children allowances (in euros):1 child: 185,602 children: 440,723 children: 802,744 children: 1164,565 children:1526,38increase per child older than 6: 15.78older than 12: 37.34

education allowances:Full amount: 485,01 (mother not working)reduced: 242,51 (mother working half days)

school allowances once a year (august):6-11 years:1 child: 113,152 children: 194,02 (per child)3 children: 274,82 (per child)

over 12 years:1 child: 161,67 2 children: 242,47: (per child)3 ore more children: 323,34 (per child)

birth allowances:paid to all mothers as long as they are registered 8 weeks before date of pay-ment)

pre-birth:(8 weeks before date of birth) birth ( date of birth) post-birth (2nd birthday of the child, provided all medical examinations have been made): 580,03 (per allowance)

maternaty allowance:allowance paid when wife is not working (paid during three months after birth1552,16 per 8 weeks if the mother is working but her salary is lower than the maternaty allowance,she will receive the difference

salary payments:the employee will get the salary 100% paid by the social security ( maximum7800,- eur per month) but he must be affiliated and registered in Luxembourg since 6 months.

boni enfant:per child & year: 922,50


Doctors

meDicine generaleschneider, michael 17 r. Jean-pierre sauvage l - 2514 luxembourgtél: 42 47 60

schmit, alix 43 all. léopold goebel l - 1635 luxembourg tél: 44 91 88

Dr. aldert ter Weer15 rue Jean-pierre sauvage, kirchberg, tel: 425282

cHiropractorscott oliVer, 7 rue de leudelange, l-8079 bertrange,tel: 2631 1812 or 691-871763

psycHologistWayne pettit 89 rue michel, l-3656 kayl, tel: 26361637

peDiatriciansDr goergen, Dr toekert...4 all. léopold goebell - 1635 luxembourg (lëtzebuerg)tél: 45 77 96Fax: 45 37 29 (there are 7 pediatricians at the same address)

Veterinaires:kuborn, paul256, av. gaston Diekirchl-1420 luxembourgtel. 44 63 94

Zeines, karine9, rue de leudelangel-8079 bertrangetel. 31 33 22

Dentiste:Heiter, Josiane07-11 route dÈschl-1470 luxembourgtel. 45 84 37

marten geurts,6 rue de salm, beggen, tel: 438237

Docteur HomeópatHiqueD`Huart, charles19, rue des capucins l-1313 luxembourgtel. 46 23 01

orlkeghian, Jerome4, rue barblétel. 44 11 61 61

opHtalmologuecardillo sandra4 r. nicolas-ernest barblé - ctre Hospita-lier l - 1210 luxembourg tél: 44 11-6299

ortHoDontistesbiver eric 370 rte de longwy l - 1940 luxembourg tél: 26 44 11 66

suzanne Van Dyck-Devos51 rue ermesinde, limpertsberg, tel: 460539

centre paramédical de mamer 53 rte d‘arlon l - 8211 mamer tél: 26 31 33 44-21


emergencies

numbers you hopefully will never need:

police: 113 Fire brigade 112 ambulance, information about doctors 112

Hospitals and pharmacies on dutychildren’s Hospital (route d’arlon): 44113133

you can call 112 to ask for the hospital, doctor and pharmacy on duty.

please note: evenings and weekends, only one hospital is on duty and can help you. please call 112, they will tell you where to go in case of an emergency.

Forgotten keys inside your houseasalux serrurerie sàrl 9-11 r. louvigny l - 1946 luxembourg tel: 26 73 89 51 fax: 26 73 89 91

more inFormation

pharmacies on call / pharmacies de gardehttp://sos.luxweb.com/garde/index.php?page=pharmacies

Hospitals in luxembourghttp://sos.luxweb.com/garde/index.php?page=cliniques

international information tel : 118 16national information tel : 118 17

application form „Demande autorisation de r“

Demande en délivrance d’un titre de séjour pour ressortissant de pays tiers en application

de l’article 40, paragraphe (2) de la loi du 29 août 2008 sur la libre circulation des personnes et l’immigration

ministÈre Des aFFaires ÉtrangÈres

Direction de l’immigration

Numéro dossier MAEILa loi modifiée du 2 août 2002 relative à la protection des personnes à l’égard du traitement des données à caractère personnel dispose que l’administré est informé que les informations collectées par le présent formulaire ne peuvent servir à d’autres fins que la délivrance d’un titre de séjour par le ministre ayant l’immigration dans ses attributions. Conformément aux dispositions de la loi précitée, les droits d’accès,

Numéro d’identité national de rectification et de suppression des données sont garantis.

Chaque partie d’un nom ou prénom doit être séparée par une case vide.1. Nom(s) (nom(s) de famille)

2. Nom(s) de naissance (nom(s) de famille antérieur(s))

3. Prénom(s)

4. Date de naissance (jour – mois - année)

5. Lieu et pays de naissance 6. Code du pays

7. Nationalité 8. Code de la nationalité

9. Numéro du passeport

10. Autorité ayant délivré le passeport

11. Date de délivrance du passeport 12. Date d'expiration du passeport

13. Adresse au Luxembourg Rue N°de maison

Localité Code postal

14. Lieu de la demande

15. Date de la demande

16. Signature du demandeur (pour les mineurs, signature du représentant légal avec indication de ses nom et prénoms)J’affirme par ma signature que les informations fournies dans la présente demande sont correctes et complètes.

___________________________________

Au plus tard dans les trois mois à compter de la déclaration d’arrivée, la délivrance du titre de séjour est à solliciter moyennant le présent formulaire auprès de la Direction de l’Immigration du Ministère des Affaires étrangères et de l’Immigration (voir adresse postale et des guichets en bas de page), en y joignant les pièces suivantes :

- une copie conforme de l’autorisation de séjour vous adressée par le ministre ; - une copie conforme de la déclaration d’arrivée établie par l’administration communale ; - un certificat médical attestant que vous remplissez les conditions médicales autorisant votre séjour, délivré par un médecin établi

au Luxembourg ; - la preuve d’un logement approprié ; - une photo récente, format 45/35 mm, prise de face à visage découvert, la tête ayant au moins 20 mm de hauteur, répondant aux

normes ICAO/OACI ; - la preuve du versement/virement de la taxe de délivrance de EUR 30.- sur le compte CCPL n° LU46 1111 2582 2814 0000

(bénéficiaire : Ministère des Affaires étrangères, Direction de l’Immigration ; communication : titre de séjour dans le chef de …).

04_Dem.TS-081201adresse postale: B.P. 752 bureaux et guichets: 12-16, avenue Monterey

L-2017 Luxembourg Luxembourg


A S S I S TR e l o c a t i o n

assist brochure 2009

Documents

luxembourg page

house of luxembourg

luxembourg castle

recorded history of

time enjoying luxembourg

t i o nwelcome

s s i s tr e

current grand duke henri