assignment cmpm5103 ng yuen hoe

7/25/2019 Assignment CMPM5103 NG Yuen Hoe

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CMPM5103

FACULTY OF INFORMATION TECHNOLOGY & MULTIMEDIACOMMUNICATION (FITMC)

September / 201

CM!M"10#

MATRICULATION NO: CGS00$"1#0#

IDENTITY CARD NO. : %111###"%"'

TELEPHONE NO. : 012#""0"%

E-MAIL : e*+,e-.m3,m

LEARNING CENTRE : 4UALA LUM!UR LEARNING

CENTRE

1



!r,5e3tm/*/.er

1 !r,5e3t6p,*6,r

2 !r,5e3tte/m

# 6)pp,rt6t/776

3)6t,mer6

" )6er6

& 6)pp0er6

' ,pp,*e*t6,7 t+e

pr,5e3t

CMPM5103

8UESTION 1

!r,5e3t m*.eme*t 6 9t+e pp3t,* 7 :*,;e<.e= 6:6= t,,6 *< te3+*>e6

t, pr,5e3t 3t?te6 t, meet pr,5e3t re>reme*t6@(1) S,me pe,pe te*< t, m6per3e?e

t+t 3ret*. ?r,6 <.rm6 *< 3+rt6 7,r pr,5e3t 6 :e t, be tme3,*6m*.

b6*e66 T+e p* 6 *e3e66r ;+e* t+ere re r.e *mber ,7 pe,pe *?,?e<= 7r,m t,p

m*.eme*t t, t+e b,tt,m e?e T+e6e per6,*6 ;+, *?,?e< re 3,*6<ere< pr,5e3t

6t:e+,<er6= be,; 7.re 1 6trte6 t+e 6t:e+,<er6 *< t6 ret,*6+p ;t+ t+e

pr,5e3t m*.er T+e pr,5e3t 6t:e+,<er6 6trte< be,; 6 pp3be t, 3ert*

6tt,* ,*= * re 7e= pr,5e3t 6t:e+,<er6 m *3<e ,t m,re r,e6 t+* ;e

eBpe3te<

F.re 1 !r,5e3t St:e+,<er6

I* ,r<er t, r* pr,5e3t 6m,,t+= ;e *ee< t, 3+e?e 3,mm,* *<er6t*<*. m,*. t+e

6t:e+,<er6= t <,e6*t me*6 *7,rmt,* 6+,< be <63,6e< t, e?er,*e bt t+ere 6

6,me *e3e66r *7,rmt,* ;+3+ 6 *e3e66r t, <e?er t, 6,me prt= e. me6t,*e

rep,rt T+e 3+rt *< <.rm re *e3e66r ?6 3,m7,rtbe m<e t, e?er,*e=

m* 3,mptere< t,,6 re ?be ,* t+e mr:et= 63+ 6 M3r,6,7t pr,5e3t6= 6,=

At,CAD= et3

2



CMPM5103

I* tr<t,* pr,5e3t 7e 33e= t+ere re p+6e6 3,mpr6e ,7 C,*3ept=

De?e,pme*t= Impeme*tt,*= *< C,6e,t 4*,;e<.e 6 ?be= *< t+e e66,*6

er*e< 6 pr3ee66= ;e *ee< t, pp t+e t,,6 *< te3+*>e6 6 t, *+ert t+e :*,;e<.e

*< e66,*6 er*e< 7r,m t+e erer p+6e t, t+e tter p+6e

Mpp*. t+e t,,6 *< te3+*>e6 *t, !r,5e3t L7e C3e Stre*.t+6 *< ;e:*e66e6

I* concept p+6e ,7 pr,5e3t= !M 6 <e?e,p 6,me tpe ,7 b6*e66 36e=

;+3+ <e63rbe6 t+e *ee< 7,r t+e pr,5e3t *< b63 *<er*. 3,*3ept6 I* ,r<er t,

3ptre t+e er ,b5e3t?e ;+ t+e 6p,*6,r 7*< p t+e pr,5e3t= t,,6 *< te3+*>e6 63+

6 pr,5e3t 3+rter= S= *< 63,pe 6tteme*t6 3* be ppe< F,rm 6p,*6,r 6 t+e

,*e 6+,< pr,<3e t+e pr,5e3t 3+rter= bt * re 7e 6p,*6,r re 6 3,*66t6 ,7

b6*e66 ,;*er ,r 36t,mer6 De t, t+e 3,mpete*3= !M 6 6 t+e ,*e ;+, pr,<3e

t+e pr,5e3t 3+rter T+e* t+e pr,5e3t 3+rter 6 t, be ppr,?e< b 3ert* 6t:e+,<er6 e.

t+e !M +m6e7/ +er6e7= t+6 t+e pr,5e3t 3+rter6 3re<bt 6 ;e: ;+e* t 6 pr,<3e<

*< ppr,?e< b t+e 6me per6,* (!M)

S3,pe 6tteme*t 7*3t,*6 t, <e63rbe t+e pr,5e3t6 <e?erbe6 *< t+e ;,r:

re>re< t, 3rete t+,6e <e?erbe6= *< t pr,?<e6 3,mm,* *<er6t*<*. ,7 t+e

pr,5e3t 63,pe m,*. pr,5e3t 6t:e+,<er6 *< <e63rbe6 t+e pr,5e3t6 m5,r

,b5e3t?e6= t 6, e*be6 t+e pr,5e3t tem t, per7,rm m,re <ete< p***.= .<e6 t+e

pr,5e3t tem6 ;,r: <r*. eBe3t,*= *< pr,?<e6 t+e b6e*e 7,r e?t*. ;+et+er

re>e6t6 7,r 3+*.e6 ,r <<t,* ;,r: re 3,*t*e< ;t+* ,r ,t6<e t+e pr,5e3t6

b,*<re6 t+ 63,pe 3er <e7*e< ;t+ metr3= ;e 3* 3r7t 3er ;,r:

bre:<,;* 6tr3tre= m:e .,,< e6tmte6 *< tr3: pr,.re66 ;t+ pre36,* E. T,

re<3e t+e ;re+,6e <eprtme*t ;,r:*. +,r6 7r,m % +,r6 t, '" +,r6 T+e

;e:*e66 6 6,metme6 t+e 6p,*6,r re76e6 t, 3,mmt t, t+e eB3t e*< re6t6= t+e ;*t

t, be 7eBbe *6te< 6e 5<.me*t re>re< eBpere*3e= 7 t+ere re *, pre?,6

6mr 36e 6 re7ere*3e= t+e 6p,*6,r ;,< *,t 7,re6ee ,tpt e6pe3 * IT 3,mpeB

pr,5e3t t+ * *3er 63,pe= t+e pr,5e3t6 7,*<t,* 6 ;e: T+ere re re6,*6 ;+

63+ * *3er 63,pe 6tteme*t ;6 pr,<3e<

1 T+e 6p,*6,r t+*: t+t t+e ; .et m,re b be*. ?.e2 I*eBpere*3e ,r 3: ,7 pre?,6 6mr 36e 6 re7ere*3e= t+e 6p,*6,r <,*t

+?e t+e ter3 t, <e63rbe t+e <e6re< ,tpt

#



!r,5e3t ER!

I*6t/11/t0,* C,*6)1t/t0,* Tr/0*0*. C,*70.)r/t0,* Te6t0*. L/)*3+

CMPM5103

# T+e 6p,*6,r <,e6*t ;*t t, 3,mmt ;+t6 .,,< e*,.+= 6, t+e m.+t 6 ;e

rem* 6e*t= t, p* t+e pr,5e3t 6 t .,e6= <e3<*. e3+ ;ee: ;+t 6+,<

+ppe* *eBt M,re 7eBbt ,7 t+e 6p,*6,r t, be be t, 3+*.e t+er m*< <epe*<*. ,* +,;

t+e p,t3 ;*<6 re b,;*.

T+e .,<e* re 7,r !M 6 <,*t 6trt ;t+,t 3r6t 3er 63,pe 6tteme*t= rt+er t+*

* t+e e*< t+e re6,r3e6 ;ere ;6te< 7,r <,*. 6,met+*. t+t 6 *,t <e6rbe= ,r ,t ,7

63,pe A 3r6t 3er 63,pe 6 7,r eBmpe 9re<3e t+e ;re+,6e ,pert,* ;,r:r,*<

tme b #J@K * 3,*tr6t ?.e 63,pe 63+ 6 9<e3re6e ;,r:r,*< tme@

S 6 ;<e 6e< t,, t, t+e pr,5e3t m*.eme*t met+,<,,.= t 3* m:e

,r bre: pr,5e3t A pre36e S <e7*e6 pr,5e3t b6e*e6= 63+e<*.= e6tmt*.re6,r3e 6e= r6: *66= pr,3reme*t= *< t 6et6 t+e 7,*<t,* 7,r t+e re6t ,7 t+e

pr,5e3t p***. F.re # 6+,;6 6mpe ,7 S * * IT pr,5e3t ;+3+ 6 t, mpeme*t

* ER! 66tem

F.re 2 S

t+6 S= t+e eBe3t,* 6t776 re 6eprte< *t, 7e; .r,p6 *< 3te.,re6 H,;e?er=

t+ere re ;e:*e66e6 * 6,me 3r3m6t*3e6= *< t+e !r,5e3t M*.er 6+,< be 3re7

,7 t

1 Gett*. * ppr,prte e?e ,7 ;,r: p3:.e <e63rpt,* Ot+er;6e= t+e !r,5e3t

M*.er +?e t, m3r,m*.e t+e pr,5e3t *< e?e*t 6,; <,;* pr,5e3t

pr,.re66 O* t+e ,t+er +*<= ;,r: p3:.e6 ;+,6e <et6 re t,, br,< ,r r.e

be3,me mp,66be 7,r t+e pr,5e3t m*.er t, m*.e 6 ;+,e E. I7 t+e S

;6 6tte< t, 6pe37 t+e ;,r: p3:.e 7,r eBmpe tr**. 7,; & 3,*te*t= t ;,<

mt t+e tr*er *< tr*ee 7r,m te t+er **,?t?e *< 3ret?t t, .et t+er

prt <,*e I7 t+e ;,r: p3:.e +6 bee* <e63rbe< ,* m,<erte e?e= t+e 6t77

;,< +?e .,t better <e ,7 ;+t 6t.e +e/ 6+e 6 * t+e ;+,e pr,5e3t 7e 33e



CMPM5103

2 S 6 *,t e>6 t, Or.*6t,* Herr3+ T+e S *< Or.*6t,*

Herr3+ 3+rt re *,t re3,mme*<e< t, be 66me< t+e 6me t+*. At+,.+

6,metme6 b,t+ 6mr * pper*3e= t+e6e t;, <,3me*t6 re ?er <77ere*t S

6 re6tr3te< 6mp t, pr,5e3t *< 6+,;6 ,* t+e <e?erbe6 *< 63,pe ,7 t+t

pr,5e3t O* t+e ,t+er +*<= t+e Or.*6t,* Herr3+ 6+,;6 t+*.6 :e 3+* ,7

3,mm*< *< *e6 ,7 3,mm*3t,*# De?erbe6 re <77ere*t 7r,m 3t?te6 ,r t6:6 T+e S 6+,< 3,*t* 6t ,7

br,:e* <,;* <e?erbe6 63+ 6 ;+t t+e 6t:e+,<er6 ; e?e*t .et 7r,m t+e

pr,5e3t It 6 *,t 6t ,7 6pe373 3t?te6 *< t6:6 6e< t, 33,mp6+ t+e

<e?erbe6 T6:6 *< 3t?te6 3* :e 3+*.e t+r,.+,t t+e pr,5e3t= bt

<e?erbe6 3**,t ;t+,t 3+*.e re>e6t= t+6 t 6 *,t re3,mme*<e< t, 6pe37

3t?te6 *< t6:6 * t+e S S 6+,<*t be re.r<e< 6 p* ,r 63+e<e I* 3,mm,* 36e6= pe,pe m6t:e

t+e S 6 pr,5e3t p* ,r 63+e<e S 6 *,t re>re< t, be 3rete< * * tpe

,7 ,r<er ,r 6e>e*3e= t 6 6mp ?6 bre:<,;* ,7 <e?erbe6 I* ,r<er t,

?,< 3,*76,* t, t+e 6t:e+,<er6= pr,5e3t m*.er 6+,< 6eprte t+e p* *<

63+e<e *t, *,t+er <,3me*t" S3,pe 3reep ;+e* S 6 p<te< 9S3,pe 3reep@ re7er6 t, 6tt,* ;+e* 6,me

prt *te*t,* t, 3+*.e t+e <e63rbe<63,pe * 7?,r ,7 t+er 6e7*tere6t E.

t+e e*.*eer 6:p 6,me prt ,7 t+e 6,7t;re 7etre6 t, e66e* +6 ;,r: ,< S 6

7,rm pr,5e3t <,3me*t= *< * 3+*.e6 t, t re>re t+e 6e ,7 t+e pr,5e3t

3+*.e 3,*tr, pr,3e66 A* 3+*.e6 t, t+e S 3+*.e t+e <e?erbe6 *<=

t+ere7,re= t+e 63,pe ,7 t+e pr,5e3t

!rem*r 3,6t e6tmte 6 <,*e * 3,*3ept p+6e= t,,6 *< te3+*>e6 63+ 6

N! (Net !re6e*t e) 3* be 6e< t, 33te t+e eBpe3te< *et m,*etr .* ,r ,66

7r,m pr,5e3t b <63,*t*. eBpe3te< 7tre 36+ *7,;6 *< ,t7,;6 t, t+e

pre6e*t p,*t * tme T+e +.+er t+e N!= t+e pb3: 6 +.+er 7,r t+e pr,5e3t

H,;e?er= t+e <6<?*t.e ,7 6*. t+6 met+,< 6 t+t 6m 3+*.e6 * *tere6t rte6

3* .ret 77e3t pr,5e3t6 N! T+e *et pre6e*t ?e met+,< re>re6 6 t, e6tmte

pr,5e3t6 <63,*t rte= ;+3+ 6 t+e per3e*t.e 6e< t, 3,*?ert t6 36+ 7,;6 *t, t,<6

<,r6 T+6 <63,*t rte 6 tp3 b6e< ,* pr,5e3t6 r6: *< *tere6t rte6 ,* ,t+er

"



CMPM5103

*?e6tme*t6 I7 t+ere 6 * *33rte <63,*t rte * t+e *66= t+e pr,7tbt

e6tmt,* 6 3,*6<er *33rte

A*,t+er ; ,7 33te t, pb3: 6 ? ROI (Retr* O* I*?e6tme*t) ;+ere

Total discounted benefits−

Total discounted costs Discounted costs T+e +.+er t+e ROI= t+e better t+e

pb3: 7,r t+e pr,5e3t T+e 7,rm pr,?<e6 6tr.+t7,r;r< 33t,*= +,;e?er t+e

;e:*e66 ,7 ROI 6 t+t t 3* .*,re t+e tme ?e ,7 m,*e

T+e *eBt p+6e 6 development= t+e pr,5e3t tem 3rete6 m,re <et b<.etr 3,6t

e6tmte 3,mpre t, t+e pre?,6 p+6e I7 t+e 3,*3ept p+6e rep,rt 6+,;6 *e.t?e

re6t= t+e pr,5e3t tem ;,< 6t,p t+e pr,5e3t 7r,m 7rt+er pr,.re66 A*,t+er mp,rt*t

<e?erbe 6 t, <e?e,p !r,5e3t M*.eme*t !*= 9T+e pr,3e66 ,7 <e7**.= prepr*.=

*< 3,,r<*t*. 6b6<r p*6 *< *te.rt*. t+em *t, 3,mpre+e*6?e pr,5e3t

m*.eme*t p* T+e pr,5e3t6 *te.rte< b6e*e6 *< 6b6<r p*6 m be

*3<e< ;t+* t+e pr,5e3t m*.eme*t p*@ (#) I* ,r<er t, pr,<3e t+e <e6rbe

pr,5e3t m*.eme*t p*= t 6 *e3e66r t, 3>re *pt6 7r,m t+e pre?,6 p+6e 63+

6 pr,5e3t 3+rter= e*terpr6e e*?r,*me*t 73t,r6= *< ,r.*t,* pr,3e66 66et6

T+e t,,6 *< te3+*>e6 re eBpert 5<.eme*t *< 73tt,* te3+*>e T+e pr,5e3t

m*.eme*t p* 6 t+e 5,*t ,7 e?er ,7 t6 *pt6= 7 t+e *pt6 3,*te*t 6 *,t 33rte=6, <,e6 t+e 33r3 ,7 t+e pr,5e3t m*.eme*t p*

T+r,.+,t t+e implementtion p+6e= t+e pr,5e3t tem *ee<6 t, +?e pr,5e3t

m*.eme*t 6,7t;re t, ,ptme pr,3e66e6= :eep tr3: 63+e<e= *< 6, ,* T+e ;e

:*,;* re M3r,6,7t !r,5e3t= G,,.e <r?e= E?er*,te= et3 T+e <?*t.e6 re tem

member6 be t, 3,b,rte e3+ ,t+er * re tme= <,3me*t 6+r*. m<e e6=

*tt?e t, 6e T+e <6<?*t.e 6 t+e 6,7t;re 3* be ?er 3,6t ;t+ ?er tte ROI

M*.*. 63,pe 3reep *< 3,*tr,*. 3+*.e 6 *,t+er :e re= be36e ,7 pr,5e3t

tem m <e?te 7r,m t+e 63,pe 6tteme*t S,me re>reme*t 3+*.e6 re eBpe3te< ,*

*7,rmt,* te3+*,,. pr,5e3t6= pr,5e3t m*.er 3* 6e 63,pe ?er73t,* te3+*>e6

*< 63,pe 3+*.e 3,*tr, t, 3,*tr, ?r*3e S3,pe ?er73t,* 6 t+e pr,3e66 t, ?er7

36t,mer 33ept*3e t,;r< t+e pr,5e3t <e?erbe6 S3,pe ?er73t,* +ppe*6 t t+e

e*< ,7 e3+ pr,5e3t p+6e ,r 6 m5,r <e?erbe6 re 3rete<= t 6 t, e*6re t+t t+e



CMPM5103

<e?erbe6 6 .*e< ;t+ t+e pr,5e3t 63,pe S3,pe ?er73t,* 6 3,*3er*e< ;t+ t+e

33ept*3e ,7 t+e ;,r: !,,r >t ; tp3 re6t * 63,pe ?er73t,* 7re

T+e ;e:*e66 6 * re 7e= pr,5e3t tem +6 *,t e*,.+ tme t, meet t+e <e<*e= e66

63,pe ?er73t,* 3* be <,*e= *< 6 6p,*6,r ; *,t ,3te m,re re6,r3e6 *t,

t+6 pr,3e66

T+e 6t p+6e clo!e-o"t= ;+e* t+e ;,r: 6 3,mpete= t+ere 6+,< be 6,me 6,rt ,7

36t,mer 33ept*3e * t+e e*tre pr,5e3t A 3,mm,* te3+*>e * t+e IT *<6tr 6 t,

6.* ,77 b UAT (U6er A33ept*3e Te6t)= t 3,*t*6 t+e re>reme*t6= *< t+e 6er

?er7 e?er *e6 ,7 t

e6<e6= t+e pr,5e3t tem 6+,< <,3me*t t6 eBpere*3e6 ,* t+e pr,5e3t * t+e e66,*6

er*e< rep,rt H,;e?er= * t+e IT *<6tr e6pe3 ER! *< t+,6e ,77t+e6+e7

6,7t;re= e?er 63e*r, 3,< be <77ere*t ,*e 7r,m *,t+er= t+e e66,*6er*e< rep,rt

m.+t *,t be 6t*<r< re7ere*3e 7,r *,t+er pr,5e3t I* ,r<er t, <e*t7 *< pr,rte

pr,bem re6= !ret, 3+rt 3* be 6e< t, <e*t7 t+e ?t 7e; 3,*trbt,r6 *< t+t

33,*t 7,r m,6t >t pr,bem * 66tem F,r eBmpe= t+ere re *mber ,7

3,mp*t6 * ;ee:= *< t+ere re t+e pr,bem6 3,mpr6e< ,7 S6tem 6 t,, 6,;= rep,rt

*33rte= et3 8t 66r*3e tem 3* ?6e t+e pr,bem6 r*:*.= *< m:e

<e36,* ,* +,; t, +*<e t+e pr,bem

(1) !r,5e3t M*.eme*t I*6ttte= I*3= (200%)= A G<e t, t+e !r,5e3t M*.eme*t ,<

,7 4*,;e<.e (!MO4 G<e)= F,rt+ E<t,*(2) 4t+ S3+;be (2011)= M*.*. I*7,rmt,* Te3+*,,. !r,5e3t6= Re?6e< t+

e<t,*(#) (!MO4 G<e)= F7t+ E<t,*

'



CMPM5103

8UESTION 2

T+e b6*e66 36e be,; 6 <e?e,pe< 7r,m re7e IT pr,5e3t b SmrtA33 S,t,*6

S<* +<= *< t ; be 6*t+e6e< *t, t+e pr,5e3t m*.eme*t 7rme;,r: ter b6e<

,* t+e **e :*,;e<.e re6 * !MO4

#. Int$od"ction% &c'($o"nd

SmrtA33 S,t,*6 6 6,7t;re +,6e b6e< * 4 Lmpr T+e 3,mp* ;6

7,*<e< * 2000 ;t+ t+e m ,7 pr,?<*. 6,7t;re 6,t,*6 prt3r * t+e SME

*<6tr 7,r b6*e66 63+ 6 tr<*. 3,mp*= 33,*t*. 7rm= et3 T+e 3,mp* +6

tem6 3,*66t ,7 R&D= mpeme*tt,*= +ep<e6:= 6e6= *< A<m* & HR T+e 6e6

3,*6t*t G66 8+ +6 .,t <e 7,r pr,5e3t 7r,m 36t,mer ;+,6e 3,mp*

*me be* Net;,r: M6= t+e pr,5e3t 6 t, tr*67,rm t+e 3e*t6 b6*e66 ,pert,*

t, *,t+er eBte*t ;+ere mt ,tet6 +?e 33e66bt t, tr3: t+e RMA 3m pr,3e66

T+e Ge*er M*.er M3+e H,, 6 ?er :ee* * t+6 pr,5e3t 6 t 6 pr,7tbe= *< t

,pe*6 p *,t+er ,pp,rt*t t, t+e .<.et ret mr:et

Ce*t 3,mp* b3:.r,*<= be* Net;,r: M6 3rre6 r.e ?ret ,7

+e<p+,*e6= erp+,*e6= *< mp7er6 It +6 *mber ,7 ret ,tet6 * M6

re.,* O336,*= t+e 7r,*t e*< ,tet6 re3e?e t+e RMA 7t +e<p+,*e6 7r,m t+e

36t,mer6= *< per7,rm*. 36+ 6e6

). &"!ine!! O*+ective

T+e pr,5e3t ;6 7*<e< b SmrtA33 S,t,*6 S<* +<= t+e 63,pe ,7 t+e pr,5e3t 6

t, rep3e t+e e.3 66tem *< p.r<e t, *e;e6t ?er6,* t, 3,mp ;t+ te6t

te3+*,,. 6 ;e 6 73tte t+e b6*e66 pr,3e66 T+e Ge*er M*.er 6 3,*3er*6

b,t t+e pr,7tbt ,7 t+e pr,5e3t= *< +e re>e6t6 6pp,rt 7r,m t+e !r,5e3t M*.er

(4e** N.) t, 3,*tr, t+e 63,pe= 3,6t= *< tme T+e mt .reeme*t bet;ee* Smrt

A33 S,t,*6 *< be* Net;,r: 6 ,*3e t+e pr,5e3t 633e667 6.* ,77= t+e ?e*<,r 3*

6e *< rempeme*t t+e 6,7t;re 66tem 7,r *,t+er 36t,mer= t 6 ,;e< t, 6e t,

3,mp*e6 *?,?e * t+e ret b6*e66 ;+3+ <t,< ,pert,* *ee< t, :eep tr3:

tem 6er *mber

,. C"$$ent it"tion nd P$o*lem% Oppo$t"nit ttement

%



CMPM5103

be* Net;,r: +6 e.3 IT 66tem= ;+3+ ;6 *t pr3+6e 7r,m ?e*<,r=

t+e* t+e 6,r3e 3,<e p66e< t, t+er ,;* IT <eprtme*t t, m*t* H,;e?er= 6 tme

p66e<= t+e e.3 66tem embe<<e< ,t ,7 b.6= *< *3,mptbe t, t+e *e; ,pert,*

pr,3e66= t+6 6 ,*e ,7 t+e re6,* t+e pr,5e3t te*<ere< t, S,7t;re +,6e *< ,pe* 7,r

p.r<*. T+e m* m,<e6 re RMA ;rr*t= Ser Nmber m*.eme*t= CRM

(C6t,mer M*.eme*t Ret,*6+p)= *< *?e*t,r m*.eme*t

/. C$iticl A!!"mption nd Con!t$int!

A6 t+e 6,7t;re 66tem 6 .,*. t, be .e*er3 ?er6,* ;+3+ 6 pp3be t, ret

b6*e66 * t+e mr:et= t+e ;,r: 7,; 6 ?be *pt 7r,m be*6 6t77 Crre*t

3,*6t*t *< 6t776 7r,m b,t+ 3,mp* m6t 3t?e 6pp,rt t+e pr,5e3t= t+e 3e*t ;

,* p ,*3e t+e 6,7t;re 66tem ., ?e *< UAT (U6er A33ept*3e Te6t) 6 6.*e< A

e?e ,7 t+e 3,mp*e6 *ee< t, 3,mmt t, t+e pr,5e3t= !r,5e3t M*.er m6t e< t+e

e77,rt= *< t+e pr,5e3t tem m6t *3<e prt3p*t6 7r,m 6e?er <eprtme*t6 * be*

Net;,r: T+e *e; 6,7t;re 66tem m6t r* ,* eB6t*. 6,7t;re *< +r<;re= t+e

3e*t6 6t776 6+,< be re< 6 6,,* 6 p,66be ,*3e t+e *e; 66tem 6 <ep,= m*m

tr**. 6e66,* ; be pr,?<e< 6 t+e 6,7t;re <e?e,pme*t tem re< *pt

:*,;e<.e <r*. t+e re>reme*t6 .t+er *< 3,*6tt,* p+6e T+e 6,7t;re 66tem

m6t be *tt?e= *< be t, 7t *t, ,pert,* b6*e66 ,7 6mr ret b6*e66

0. Anl!i! o1 Option! nd Recommendtion

M3+e= 4e**= G66= *< Y He*. (Dre3t,r ,7 be*) +?e 3,*<3te< meet*.

t, <6366 t+e ter*t?e ; t, 6,?e t+e <t,< ,pert,* +33p= *< t re6t6 *

t;, ,pt,*6

1 Rem* b3: t, t+e e.3 6,7t;re 66tem= *< t+ere 6 *, mpr,?6e * 7tre

<e t, t+e 66tem ;6 <e?e,pe< b COOL= t+e 3,mp* +r< 3* 7*<

6tbe per6,* t, m*t* t= *< t+ere 6 *, pr,m6e t+e 3rre*t per6,**e ;+,

+*<e6 t +e ; be re6.* * ,*e <

2 De?e,p *e; 6,7t;re 66tem b t+e R&D tem 7r,m SmrtA33 S,t,*6=

,*3e t+e UAT 6 <,*e= t+e ?e*<,r 6 ,;e< t, 6e t ,* t+e 6+e7 t, t+,6e ret

b6*e66 ;+3+ 6mr * term ,7 ,pert,* ;,r: 7,;

6e< ,* t+e <6366,* m,*. 6t:e+,<er6= t+e 6tr,*. ., 7,r t+e 6e3,*< ,pt,*

be36e ,7 m*t*bt

$



CMPM5103

2. P$elimin$ P$o+ect Re3"i$ement!

T+e 6,7t;re 66tem6 3,mpr6e ,7 t;, pr,.rm T+e 7r,*te*< (!OS S6tem)= *< t+e

b3:e*< (Ce*tre< m*.eme*t) T+e 7*3t,*6 t, be << ,* t,p ,7 t+e e.3 66tem

*3<e t+e 7,,;*.

1 Tr3:*. pr,<3t 6er *mber= t+e 6er6 m6t be be t, re3,r< t+e tem6 6,<

*< t6 6er *mber <r*. t+e p,*t,76e2 T+ere re t,t " ,tet6 t t+6 m,me*t= 7r,*te*< 66tem m6t be be t, 33e66

t, t+e ,t+er ,tet6 6t,3: 3r< Re tme 6*3+r,*t,* ? t+e 3,< b6e<

<tb6e 66tem 6 *e3e66r 7,r 33r3# A33e66 t, t,,6 *< rep,rt6 t, ?e; t+e 6t ,7 ,3t,* 3,<e ,7 t+e tem ;t+ 6er

*mber Ce*tre<m*.eme*t ,7 6t,3: tem S4U *< br3,<e= tem p3tre 3* be

*6ert t t+e b3:e*< 66tem t+e* <,;*,< t, 7r,*te*<6 A ,tet6 m6t

3,mp*t t, t+e 6t,3: tem6 *7, m*t*e< b +e<>rter" EBte*6?e re3,r< ,7 RMA ;rr*t 3m pr,3e66 * t+e 7r,*te*< 6,7t;re 66tem=

7r,m tem 6,< t, ;rr*t 3m ;t+ be*6 6pper

2. &"d(et e!timte nd 4inncil Anl!i!

T+e 3,6t e6tmt,* ;6 <,*e p t, t+e p,*t ;+ere t+e UAT 6 6.* b t+e 3e*t= *<

t+e prem*r e6tmte ,7 3,6t 7,r t+e e*tre pr,5e3t 6 RM 10=$'00 T+e 3,6t

e6tmt,* 6 b6e< ,* t+e m* < ,7 t+e pr,5e3t m*.er ;+3+ +e 6 .,*. t, 3,*6me

20 +,r6 per ;ee: 7,r 6B m,*t+6 *< t+e pr,5e3t tem member6 ;,r:*. t,t ,7 b,t

0 +,r6 per ;ee: 7,r 6B m,*t+6 T+e 3e*t6 6t776 ;+, *?,?e * t+e re>reme*t6

.t+er pr,3e66 ;,< *,t be 33,*te< *t, t+e 3,6t T+e pr,5e3t m*.er 4e** ;,<

er* RM 000 per +,r T+e pr,5e3t tem 3,*66t6 ,7 member6 ,7 t;, ;,< be

RM#"00 per +,r= 6*3e 6,me +,r6 *,rm be< t, 3e*t6 m be *ee<e< 7,r t+6

pr,5e3t T+e *t 3,6t e6tmte 6, *3<e6 RM11= 00000 7,r pr3+6*. SD4

(S,7t;re De?e,pme*t 4t) *< M3r,6,7t S8L Ser?er 7r,m t+e ?e*<,r A7ter t+e pr,5e3t

6 3,mpete<= m*te**3e 3,6t6 ,7 SLA (Ser?3e Le?e A.reeme*t) ,7 RM #%=00000 re

*3<e< 7,r e3+ er= prmr t, rem,te 6pp,rt t+e *tt.rtt 6,7t;re 66tem

pr,bem *< <t 66e

!r,5e3te< be*e7t6 re b6e< ,* t ,pe*6 p *,t+er mr:et ,pp,rt*t 7,r Smrt

A33 S,t,*6 * t+e ret mr:et= <<e< 66tem 7etre6 ,7 tr3:*. 6er *mber *<

10



CMPM5103

tr3:*. RMA ;rr*t pr,.re66= t *3re6e t+e 3,mpete*3 ,7 t+e 3,mp*6 6,7t;re

3,mpre t, b. br*<6 63+ 6 SA!= Or3e= ACC!AC= *< 6, ,* !r,5e3te< be*e7t6 re

6, b6e< ,* 6m *3re6e * pr,7t6 <e t, *e; b6*e66 .e*erte< b t+6 pr,5e3t I7

t+e br*< ;re*e66 *3re6e< b6*e66 b 56t 1 per3e*t= b6e< ,* p6t pr,7t

*7,rmt,*= *3re6e< pr,7t6 <e t, *e; b6*e66 ;,< be t e6t RM1= 00000 e3+

er

Hr6C,6t /Hr Sbt,t6

ST,t6

J ,7T,t

S Item6

#. P$o+ect Mn(ement 5627/89 28

11 !r,5e3t m*.er 110 0 1$200

12 !r,5e3t tem member6

220

% #" ''2%0

). o1t;$e 5##7999 <

#1 L3e*6e< 6,7t;re 11=000

,. Te!tin( 10=000 5#97999 <

/. Re!e$ve! =)9 o1 totl e!timte> 2#=$ 5),7/62 #2

Totl p$o+ect co!t e!timte 5#/976<2

Table A summarizes the projected costs with WBS (Work Breakdown Structure)

<. c?ed"le E!timte

T+e 6p,*6,r ;,< :e t, 6ee t+e UAT 6.* ,77 ;t+* 6B m,*t+6= bt t+ere 6 6,me

7eBbt * t+e 63+e<e A*< t+e pr,5e3t tem 6, eBpe3t t+e *e; 66tem ; +?e

6e7 7e ,7 t e6t t+ree er6

8. Potentil Ri!'!

T+ere re 6e?er r6:6 *?,?e< * t+6 pr,5e3t T+e 7,rem,6t r6: 6 re66t*3e 7r,m t+e

3e*t6 ,pert,* 6t776 t, 6;t3+,?er t, t+e *e; 66tem U6er *pt6 re 3r3 7,r

p,pt*. *7,rmt,* *t, t+e re>reme*t6 .t+er p+6e T+e m* b6*e66 r6: 6

;r,*. ,pert,* ;,r: 7,; 3,e3te<= t+e 6,7t;re <e?e,pe< *t, ;r,*. <re3t,*= *<

36*. t+e m* < *3re6e

11



CMPM5103

"mm$ o1 opinion

E*< 6 t+e b6*e66 36e t, <e63rbe t+e be* pr,5e3t I* m ,p*,*= t+e pr,5e3t

;6 *e?er ppe< * !MO4 7rme;,r: t, r* t+r,.+= e?er,*e *?,?e< 6 7er ,7

t+e *3ert*t= *< t+ere m.+t be 6,me,*e 7r,m t+e pr,5e3t tem re6.*= *< *e; ,*e

t:e ,?er t+ere 6 ,t ,7 e77,rt t, 6trt ,?er .* T+e <?*t.e ,7 !MO4 7rme;,r:

6 t+t t+ere re m* 3ert7e< !M! (!r,5e3t M*.eme*t !r,7e66,*) ,t t+ere= t+e

re 7mr ;t+ t+e 7,; ,7 t+e 3,mm,* 33epte< pr,5e3t m*.eme*t 7rme;,r:= 7 t+e

pr,5e3t <,3me*tt,* 6 3,mp t, t+e 7rme;,r:= t ;,< be e6 7,r 6,me,*e *e;

5,* ,* b,r< t, 3t3+ p

F.re 2 be,; 6trte6 t+e $ :*,;e<.e re6 *< t6 ret,*6+p= ;+ere t+e

tr*.e 6+pe ;6 3t ,*e< t, 3,re 7*3t,*6 ;+3+ e< t, 6pe373 pr,5e3t

,b5e3t?e6 O* t+e ,t+er +*<= 73tt*. 7*3t,*6 6 t+e r,*< 6+pe 3,*66t6 ,7 Hm*

re6,r3e= C,mm*3t,*= R6:= *< !r,3reme*t T+e re 3e< 73tt*. :*,;e<.e

re6 be36e t+e re t+e pr,3e66e6 t+r,.+ ;+3+ t+e pr,5e3t ,b5e3t?e6 re 3+e?e<

O* t+e ,t+er +*<= 7.re repre6e*t6 t+e 7?e pr,3e66 .r,p6 ;+3+ 3* be mppe< *t,

t+e $ :*,;e<.e re6

12

C,mm*3t,*m*.eme*t

Hm* re6,r3em*.eme*t

S3,pem*.eme*t

Tmem*.eme*t

8tm*.eme*t

!r,3reme*tm*.eme*t

R6:m*.eme*t C,6t

m*.eme*t

!r,5e3t *te.rt,*m*.eme*tF.re # $ 4*,;e<.e re6



CMPM5103

F.re !r,3e66 .r,p

A6 eBp*e< b !MO4 (!r,5e3t M*.eme*t ,< ,7 4*,;e<.e)= pr,5e3t

m*.eme*t 6 33,mp6+e< b t+e ppr,prte pp3t,* *< *te.rt,* ,7 2

,.3 .r,pe< pr,5e3t m*.eme*t pr,3e66e6 T+e6e pr,3e66e6 re 6pre< 3r,66 "

pr,3e66 .r,p6 *< $ :*,;e<.e re6 T+e be*6 pr,5e3t 6 <e?e,pe< 6 7,,;*.

Inititin(:

• 4e** 3* <e?e,p Project Charter (pr,5e3t *te.rt,* m*.eme*t)= t 6

pr,3e66 ,7 <e?e,p*. <,3me*t t+t 7,rm t+,re6 pr,5e3t *<

<,3me*t*. *t re>reme*t6 t+t 6t67 t+e 6t:e+,<er6 *ee<6 *<

eBpe3tt,*6 A 6mpe ,7 pr,5e3t 3+rter 3* be :e be,;

P$o+ect C?$te$

P$o+ect Title be* ret 66temP$o+ect t$t Dte: 1"t+ * 201# P$o+ected 4ini!? Dte: 1"t+ 201#&"d(et In1o$mtion: RM 1""=00000

P$o+ect Mn(e$: 4e** N.= 01210"##B= :e**-6mrt333,mP$o+ect O*+ective!: De?e,p *e; 66tem t, 7 3,?er t+e ,pert,* ;,r: 7,;

Min P$o+ect "cce!! C$ite$i: A33rte 6er6 re>reme*t6 .t+er*.

1#



CMPM5103

App$oc?: I*3reme*t te6t*. <r*. <e?e,pme*t pr,3e66

Role! nd Re!pon!i*ilitie!

Role Nme O$(ni@tion%

Po!ition

Contct In1o$mtion

Ge*erM*.er

M3+e H,, SmrtA33 S,t,*6 m3+e-6mrt333,m

!r,5e3tM*.er

4e** N. SmrtA33 S,t,*6 :e**-6mrt333,m

S,7t;ree*.*eer

* S,,* Ht SmrtA33 S,t,*6 :er3-6mrt333,m

S,7t;ree*.*eer

Ye,* 4,+ SmrtA33 S,t,*6 e,*-6mrt333,m

Sp,*6,r Y He*. be* Net;,r:M6

+e*.-5be*3,mm

L,.6t36O773er

T* C4 be* Net;,r:M6

t*-5be*3,mm

i(n-o11: (S.*tre6 ,7 b,?e 6t:e+,<er6 C* 6.* b t+er *me6 * tbe b,?e)

Comment!: (H*<;rtte* ,r tpe< 3,mme*t6 7r,m b,?e 6t:e+,<er6= 7 pp3be)

Fiure ! "Project Charter

• 4e** 6+,< <e*t7 ;+, re t+e 6t:e+,<er6 (!r,5e3t C,mm*3t,*

m*.eme*t)= t 6 pr,3e66 ,7 <e*t7*. pe,pe ,r ,r.*t,*6 77e3te< b

t+e pr,5e3t *< <,3me*t*. ree?*t *7,rmt,* re.r<*. t+er *tere6t6=

*?,?eme*t *< mp3t ,* pr,5e3t 633e66 T,,6 *< te3+*>e6 +e 3* pp re

St:e+,<er re.6ter= St:e+,<er m*.eme*t 6trte.

t'e?olde$ Re(i!te$ 1o$ P$o+ect Nme

P$ep$ed *: 4e** Dte: 1"t+ * 201

Nme Po!ition Inte$nl%Ete$nl P$o+ect Role Contct In1o$mtion

M3+e H,, Ge*erM*.er

Internal Advisorm3+e-6mrt333,m

1

mailto:[email protected]














CMPM5103

4e** N. !r,5e3tM*.er

Internal !r,5e3t

M*.er

:e**-6mrt333,m

* S,,* Ht S,7t;ree*.*eer

Internal S,7t;ree*.*eer

:er3-6mrt333,m

Ye,* 4,+ S,7t;ree*.*eer

Internal S,7t;ree*.*eer

e,*-6mrt333,m

Y He*. Sp,*6,r External Client +e*.-5be*3,mm

T* C4 L,.6t36O773er

External Advisor t*-5be*3,mm

G66 8+ Sales

consultant

Internal Sales

consultant

quah@smart-

acc.com

F.re

P$o+ect Plnnin(:

T+ere re pr,3e66e6 re>re< t, e6tb6+ t+e 63,pe ,7 t+e pr,5e3t= re7*e t+e ,b5e3t?e6

*< <e7*e t+e 3,r6e ,7 3t,* re>re< t, tt* t+e ,b5e3t?e6 ,7 t+e pr,5e3t 4e**

6+,< +?e e*6re be,; pr,3e66e6 re 3,?ere<

• De?e,p Project #anaement Plan (!r,5e3t I*te.rt,* M*.eme*t)= t 6 t+e

pr,3e66 ,7 <,3me*t*. 3t,*6 *e3e66r t, <e7*e= prepre= *te.rte *<

3,,r<*te 6b6<r p*6 T+e 3,*te*t 3,*66t6 ,7 *tr,<3t,*= !r,5e3tOr.*t,*= M*.er !r,3e66= Te3+*3 !r,3e66= ,r: !3:.e6= S3+e<e=

*< <.et

• C,e3t6 re>reme*t6 (!r,5e3t S3,pe M*.eme*t)= t 6 t+e pr,3e66 ,7 <e7**.

*< <,3me*t*. 6t:e+,<er6 *ee<6 t, meet t+e pr,5e3t ,b5e3t?e6 Otpt6

Re>reme*t6 <,3me*tt,*= re>reme*t6 m*.eme*t p*= *< re>reme*t6

tr3ebt mtrB

• De7*e6 63,pe (!r,5e3t S3,pe M*.eme*t)= t 6 t+e pr,3e66 ,7 <e?e,p*.

<ete< <e63rpt,* ,7 t+e pr,5e3t *< pr,<3t Otpt6 re t+e !r,5e3t 63,pe

6tteme*t= pr,5e3t <,3me*t p<te6

• Crete6 S (!r,5e3t S3,pe M*.eme*t)= t 6 t+e pr,3e66 ,7 6b<?<*.

pr,5e3t <e?erbe6 *< pr,5e3t ;,r: *t, 6mer= m,re m*.ebe 3,mp,*e*t6

Otpt6 re t+e S= S <3t,*r= 63,pe b6e*e= pr,5e3t <,3me*t p<te6

(S ,r: re:<,;* Str3tre)

1"









CMPM5103

• De7*e 3t?te6 (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7 <e*t7*. t+e

6pe373 3t,*6 t, be per7,rme< t, pr,<3e t+e pr,5e3t <e?erbe6 Otpt6

A3t?t 6t= 3t?t ttrbte6= me6t,*e 6t

• Se>e*3e 3t?te6 (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7 <e*t7*.

*< <,3me*t*. ret,*6+p6 m,*. t+e pr,5e3t 3t?te6 Otpt6 re

t+e !r,5e3t 63+e<e *et;,r: <.rm= pr,5e3t <,3me*t p<te6

• E6tmte 3t?t re6,r3e6 (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7

e6tmt*. t+e tpe *< >*tte6 ,7 mter= pe,pe= e>pme*t= ,r 6ppe6

re>re< t, per7,rm e3+ 3t?t Otpt6 re t+e 3t?t re6,r3e re>reme*t6=

re6,r3e bre:<,;* 6tr3tre= pr,5e3t <,3me*t p<te6

• E6tmte 3t?t <rt,* (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7

ppr,Bmt*. t+e *mber ,7 ;,r: per,<6 *ee<e< t, 3,mpete *<?<

3t?te6 ;t+ e6tmte< re6,r3e6 Otpt6 re t+e 3t?t <rt,* e6tmte6=

pr,5e3t <,3me*t p<te6

• De?e,p S3+e<e (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7 **.

3t?t 6e>e*3e6= <rt,*6= re6,r3e re>reme*t6 *< 63+e<e 3,*6tr*t6 t,

3rete t+e pr,5e3t 63+e<e Otpt6 re t+e pr,5e3t 63+e<e= 63+e<e b6e*e=

63+e<e <t= pr,5e3t <,3me*t p<te6

• E6tmte 3,6t6 (!r,5e3t C,6t M*.eme*t)= t 6 t+e pr,3e66 ,7 <e?e,p*. *

ppr,Bmt,* ,7 t+e m,*etr re6,r3e6 *ee<e< t, 3,mpete pr,5e3t

3t?te6 Otpt6 re t+e 3t?t 3,6t e6tmte6= b66 ,7 e6tmte6= pr,5e3t

<,3me*t p<te6

• Determ*e b<.et (!r,5e3t C,6t M*.eme*t)= t 6 t+e pr,3e66 ,7 ..re.t*. t+e

e6tmte< 3,6t6 ,7 *<?< 3t?te6 ,r ;,r: p3:.e6 t, e6tb6+ *

t+,re< 3,6t b6e*e Otpt6 re t+e C,6t per7,rm*3e b6e*e= pr,5e3t

7*<*. re>reme*t6= pr,5e3t <,3me*t p<te6

• !* >t (!r,5e3t 8t M*.eme*t)= t 6 t+e pr,3e66 ,7 <e*t7*. >t

re>reme*t6 *</,r 6t*<r<6 ,7 t+e pr,5e3t *< pr,<3t *< <,3me*t*. +,;

t+e pr,5e3t ; <em,*6trte 3,mp*3e Otpt6 re t+e 8t m*.eme*t

1



CMPM5103

p*= >t metr36= >t 3+e3:6t6= pr,3e66 mpr,?eme*t p*= pr,5e3t

<,3me*t p<te6

• De?e,p Hm* Re6,r3e p* (!r,5e3t Hm* Re6,r3e M*.eme*t)= t 6 t+e

pr,3e66 ,7 <e*t7*. *< <,3me*t*. pr,5e3t r,e6= re6p,*6bte6 *< re>re<

6:6= rep,rt*. ret,*6+p6 *< 3ret*. 6t77*. m*.eme*t p* Otpt 6

Hm* Re6,r3e !*

• !* 3,mm*3t,*6 (!r,5e3t C,mm*3t,* M*.eme*t)= t 6 t+e pr,3e66 ,7

<eterm**. pr,5e3t 6t:e+,<er *7,rmt,* *ee<6 *< <e7**. 3,mm*3t,*

ppr,3+ Otpt6 re t+e C,mm*3t,* m*.eme*t p*= pr,5e3t <,3me*t

p<te6

•

!* r6: m*.eme*t (!r,5e3t R6: M*.eme*t)= t 6 t+e pr,3e66 ,7 <e7**.+,; t, 3,*<3t r6: m*.eme*t 3t?te6 7,r pr,5e3t Otpt 6 R6:

M*.eme*t p*

• I<e*t7 R6:6 (!r,5e3t R6: M*.eme*t)= t 6 pr,3e66 ,7 <eterm**. ;+3+

r6:6 m 77e3t t+e pr,5e3t *< <,3me*t*. t+er 3+r3ter6t36 Otpt 6 R6:

re.6ter

• !er7,rm 8tt?e r6: *66 (!r,5e3t R6: M*.eme*t)= t 6 t+e pr,3e66 ,7

pr,rt*. r6:6 7,r 7rt+er *66 ,r 3t,* b 66e66*. *< 3,mb**. t+er pr,bbt ,7 ,33rre*3e *< mp3t Otpt 6 R6: re.6ter p<te6

• !er7,rm 8*ttt?e r6: *66 (!r,5e3t R6: M*.eme*t)= t 6 t+e pr,3e66 ,7

*mer3 **. t+e e77e3t ,7 <e*t7e< r6:6 ,* ,?er pr,5e3t

,b5e3t?e6 Otpt 6 R6: re.6ter p<te6

• !* r6: re6p,*6e (!r,5e3t R6: M*.eme*t)= t 6 t+e pr,3e66 ,7 <e?e,p*.

,pt,*6 *< 3t,*6 t, e*+*3e ,pp,rt*te6 *< t, re<3e t+ret6 t, pr,5e3t

,b5e3t?e6 Otpt6 re R6: re.6ter p<te6= r6: 3,*tr3t rete< <e36,*6=

pr,5e3t m*.eme*t p* p<te6= pr,5e3t <,3me*t p<te6

Project Execution:

1'



CMPM5103

At t+6 6t.e= 4e** ;,r:6 3,6e ;t+ e?er pr,5e3t tem member6 *< t+e 3e*t 6<e

t, e*6re ;,r: p3:.e6 <,*e 33,r<*. t, t+e pr,5e3t 63+e<e T+ere7,re +e 6+,<

+?e <,*e

• Dre3t & M*.e pr,5e3t eBe3t,* (!r,5e3t I*te.rt,* m*.eme*t)= t 6 t+e

pr,3e66 ,7 per7,rm*. t+e ;,r: <e7*e< * t+e pr,5e3t m*.eme*t p* t,

3+e?e t+e pr,5e3t6 ,b5e3t?e6 Otpt6 re t+e <e?erbe6= ;,r: per7,rm*3e

*7,rmt,*= 3+*.e re>e6t6= :eep t+e pr,5e3t m*.eme*t p* p<te<= *<

:eep t+e pr,5e3t <,3me*t p<te<

• A3>re pr,5e3t tem (Hm* Re6,r3e)= t 6 t+e pr,3e66 ,7 3,*7rm*. +m*

re6,r3e ?bt *< ,bt**. t+e *e3e66r tem t, 3,mpete pr,5e3t

66.*me*t6 Otpt6 re t+e pr,5e3t 6t77 66.*me*t6= re6,r3e 3e*<r6= *<

p<te6 pr,5e3t m*.eme*t p* A 6mpe ,7 pr,5e3t 6t77 66.*me*t 6+,;*

be,;

!r,5e3t St77 66.*me*t6

F.re '

• !er7,rm >t 66r*3e (!r,5e3t 8t M*.eme*t)= t 6 t+e pr,3e66 ,7

<t*. t+e >t re>reme*t6 *< t+e re6t6 7r,m >t 3,*tr,

me6reme*t6 t, e*6re ppr,prte >t 6t*<r<6 re 6e< Otpt6

Or.*t,* pr,3e66 66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p*

p<te6= pr,5e3t <,3me*t p<te6

• De?e,p pr,5e3t tem (!r,5e3t Hm* Re6,r3e M*.eme*t)= t 6 t+e pr,3e66 ,7

mpr,?*. t+e 3,mpete*3e6= tem *ter3t,* *< t+e ,?er tem e*?r,*me*t

t, e*+*3e pr,5e3t per7,rm*3e Otpt6 re t+e tem per7,rm*3e 66e66me*t6=e*terpr6e e*?r,*me*t 73t,r6 p<te6

• M*.e pr,5e3t tem (!r,5e3t Hm* Re6,r3e M*.eme*t)= t 6 t+e pr,3e66 ,7

tr3:*. tem member per7,rm*3e= pr,?<*. 7ee<b3:= re6,?*. 66e6 *<

m*.*. 3+*.e6 t, ,ptme pr,5e3t per7,rm*3e Otpt6 re t+e e*terpr6e

1%

T6: !IC De Dte

Gt+er re>reme*t6 ;,r: 7,; 7,r RMA m,<e Ye,* 2%Feb201#

Gt+er re>reme*t6 ;,r: 7,; 7,r !OS S6tem m,<e Ye,* 2%Feb201#

De?e,p RMA m,<e Ye,* #0Mr201#

De?e,p !OS S6tem m,<e 4er3 #0Mr201#



CMPM5103

e*?r,*me*t 73t,r6 p<te6= ,r.*t,* pr,3e66 66et6 p<te6= 3+*.e

re>e6t6= pr,5e3t m*.eme*t p* p<te6

• M*.e 6t:e+,<er eBpe3tt,*6 (!r,5e3t C,mm*3t,* M*.eme*t)= t 6 t+e

pr,3e66 ,7 3,mm*3t*. *< ;,r:*. ;t+ 6t:e+,<er6 t, meet t+er *ee<6 *<

<<re66*. 66e6 6 t+e ,33r Otpt6 re t+e ,r.*t,* pr,3e66 66et6

p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t <,3me*t

p<te6

• D6trbte I*7,rmt,* (!r,5e3t C,mm*3t,* M*.eme*t)= t 6 t+e pr,3e66 ,7

m:*. ree?*t *7,rmt,* ?be t, pr,5e3t 6t:e+,<er6= 6 p**e< Otpt

6 Or.*t,* pr,3e66 66et6 p<te6

• M*.e 6t:e+,<er eBpe3tt,*6 (!r,5e3t C,mm*3t,* M*.eme*t)= t 6 t+e

pr,3e66 ,7 3,mm*3t*. *< ;,r:*. ;t+ 6t:e+,<er6 t, meet t+er *ee<6 *<

<<re66*. 66e6 6 t+e ,33r Otpt6 re ,r.*t,* pr,3e66 66et6 p<te6=

3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= *< pr,5e3t <,3me*t p<te6

• C,*<3t pr,3reme*t6 (!r,5e3t !r,3reme*t6 M*.eme*t)= t 6 t+e pr,3e66 ,7

,bt**. 6eer re6p,*6e6= 6ee3t*. 6eer *< ;r<*. 3,*tr3t Otpt6 re

6ee3te< 6eer6= pr,3reme*t 3,*tr3t ;r<= re6,r3e 3e*<r6= 3+*.e re>e6t6=

pr,5e3t m*.eme*t p* p<te6= *< pr,5e3t <,3me*t p<te6

P$o+ect Monito$in( nd Cont$ollin(:T+e prp,6e ,7 t+6 pr,3e66 re me6r*. pr,.re66 t,;r< pr,5e3t ,b5e3t?e6= m,*t,r*.

<e?t,* 7r,m t+e p*= *< t:*. 3,rre3t?e 3t,* t, mt3+ pr,.re66 ;t+ t+e p* It 6

<,*e t+r,.+,t t+e 7e ,7 pr,5e3t

• M,*t,r & C,*tr, pr,5e3t ;,r: (!r,5e3t I*te.rt,* M*.eme*t)= t 6 t+e

pr,3e66 ,7 tr3:*.= re?e;*. *< re.t*. t+e pr,.re66 t, meet t+e

per7,rm*3e ,b5e3t?e6 <e7*e< * t+e pr,5e3t m*.eme*t p* Otpt6 re

3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t <,3me*t p<te6

• !er7,rm I*te.rte< C+*.e 3,*tr, (!r,5e3t I*te.rt,* M*.eme*t)= t 6 t+e

pr,3e66 ,7 re?e;*. 3+*.e re>e6t6= ppr,?*. 3+*.e6 *< m*.*.

3+*.e6 t, t+e <e?erbe6= ,r.*t,* pr,3e66 66et6= pr,5e3t <,3me*t6 *<

pr,5e3t m*.eme*t p* Otpt6 re 3+*.e re>e6t6 6tt6 p<te6= pr,5e3t

m*.eme*t p* p<te6= pr,5e3t <,3me*t p<te6

1$



CMPM5103

• er7 63,pe (!r,5e3t S3,pe M*.eme*t)= t 6 t+e pr,3e66 ,7 7,rm*.

33ept*3e ,7 t+e 3,mpete< pr,5e3t <e?erbe6 Otpt6 re t+e 33epte<

<e?erbe6= 3+*.e re>e6t6= pr,5e3t <,3me*t p<te6

• C,*tr, 63,pe (!r,5e3t S3,pe M*.eme*t)= t 6 t+e pr,3e66 ,7 m,*t,r*. t+e

6tt6 ,7 t+e pr,5e3t *< pr,<3t 63,pe *< m*.*. 3+*.e6 t, t+e 63,pe

b6e*e Otpt6 re t+e ,r: per7,rm*3e me6reme*t6= ,r.*t,* pr,3e66

66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t

<,3me*t p<te6

• C,*tr, 63+e<e (!r,5e3t Tme M*.eme*t)= t 6 t+e pr,3e66 ,7 m,*t,r*. t+e

6tt6 ,7 t+e pr,5e3t t, p<te pr,5e3t pr,.re66 *< m*.*. 3+*.e6 t, t+e

63+e<e b6e*e Otpt6 re t+e ;,r: per7,rm*3e me6reme*t6= ,r.*t,*

pr,3e66 66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t

<,3me*t p<te6

• C,*tr, 3,6t6 (!r,5e3t C,6t M*.eme*t)= t 6 t+e pr,3e66 ,7 m,*t,r*. t+e

6tt6 ,7 t+e pr,5e3t t, p<te t+e pr,5e3t b<.et *< m*.*. 3+*.e6 t, t+e 3,6t

b6e*e Otpt6 re t+e ;,r: per7,rm*3e me6reme*t6= b<.et 7,re36t6=

,r.*t,* pr,3e66 66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p*

p<te6= pr,5e3t <,3me*t p<te6

• !er7,rm >t 3,*tr, (!r,5e3t 8t M*.eme*t)= t 6 t+e pr,3e66 ,7

m,*t,r*. *< re3,r<*. re6t6 ,7 eBe3t*. t+e >t 3t?te6 t, 66e66 per7,rm*3e *< re3,mme*< *e3e66r 3+*.e6 Otpt6 re t+e >t 3,*tr,

me6reme*t6= ?<te< 3+*.e6= ?<te< <e?erbe6= ,r.*t,* pr,3e66

66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t

<,3me*t p<te6

• Rep,rt per7,rm*3e (!r,5e3t C,mm*3t,* M*.eme*t)= t 6 t+e pr,3e66 ,7

3,e3t*. *< <6trbt*. per7,rm*3e *7,rmt,* *3<*. 6tt6 rep,rt6=

pr,.re66 me6reme*t6 *< 7,re36t6 Otpt6 re per7,rm*3e rep,rt6=

,r.*t,* pr,3e66 66et6 p<te6= 3+*.e re>e6t6• M,*t,r *< 3,*tr, r6:6 (!r,5e3t R6: M*.eme*t)= t 6 t+e pr,3e66 ,7

mpeme*t*. r6: re6p,*6e p*6= tr3:*. <e*t7e< r6:6= m,*t,r*. re6<

r6:6= <e*t7*. *e; r6:6 *< e?t*. r6: pr,3e66 e77e3t?e*e66 t+r,.+,t

t+e pr,5e3t Otpt6 re r6: re.6ter p<te6= ,r.*t,* pr,3e66 66et6 p<te6=

3+*.e re>e6t6= pr,5e3t m*.eme*t p* p<te6= pr,5e3t <,3me*t p<te6

20



CMPM5103

• A<m*6ter pr,3reme*t6 (!r,5e3t !r,3reme*t6 M*.eme*t) !r,3e66 ,7

m*.*. pr,3reme*t ret,*6+p6= m,*t,r*. 3,*tr3t per7,rm*3e *<

m:*. 3+*.e6/3,rre3t,*6 6 *ee<e< Otpt6 !r,3reme*t <,3me*tt,*=

,r.*t,* pr,3e66 66et6 p<te6= 3+*.e re>e6t6= pr,5e3t m*.eme*t p*

p<te6

P$o+ect Clo!in(:

4e** m6t e*6re t+e 33ept*3e ,7 t+e *e; 66tem *< 6er?3e 7r,m t+e 3e*t= *<

<e?erbe6 re 3,mpete e6<e6 t+t= 4e** 6, +?e t, p* 7,r *< eBe3te

6m,,t+ tr*6t,* ,7 t+e pr,5e3t *t, t+e *,rm ,pert,*6 ,7 t+e 3,mp*

• C,6e pr,5e3t ,r p+6e (!r,5e3t I*te.rt,* M*.eme*t)= t 6 t+e pr,3e66 ,7

7**. 3t?te6 3r,66 ,7 t+e pr,5e3t m*.eme*t pr,3e66 .r,p6 t,

7,rm 3,mpete t+e pr,5e3t ,r p+6e Otpt6 re t+e 7* pr,<3t= 6er?3e ,r

re6t tr*6t,*= ,r.*t,* pr,3e66 66et6 p<te6

• C,6e pr,3reme*t6 (!r,5e3t !r,3reme*t M*.eme*t)= t 6 t+e pr,3e66 ,7

3,mpet*. e3+ pr,5e3t pr,3reme*t Otpt6 re t+e 3,6e< pr,3reme*t6=

,r.*t,* pr,3e66 66et6 p<te6

T+e pr,5e3t e?e*t 3,6e ,t b t+e e*< ,7 *e 201# ;t+ 633e667 UAT

6.*e< b t+e :e per6,**e * be* Net;,r: M6= e?er 7etre6 * t+e *e;

6,7t;re 66tem 633e667 3ter6 t, t+e 6pe373 *ee< ,7 t+e b6*e66 ,pert,* T+e

pr,5e3t m*.er << *,t re ., ;t+ t+e !MO4 G<e 7rme;,r: *< +e 6 *,t

3ert7e< !M! +t ;e*t r.+tP T+e 633e66 73t,r 3,< be <e t, t+e .,,< 3,,pert,*

7r,m t+e pr,5e3t tem 6 ;e 6 t+e 3e*t6 6t776 4e** +6 p 633e667 r,e ;+e*

*ter3t ;t+ t+e *ter* *< eBter* per6,* * 3+r.e= +e <pt6 +6 3,mm*3t,*

6:6 t, prt ;+e* re>e6t*. t+e <e?erbe6 be <,*e Me*;+e= t+e 6,7t;re

e*.*eer 3,mmt t+er prt t, 7,,; t+e pr,5e3t 63+e<e ;t+,t 7 A*,t+er :e 73t,r

6 t+t t+e pr,5e3t 6e 6 ret?e 6m ;+e* t 3,me6 t, *mber ,7 member * t+e

pr,5e3t tem= t 6 e6er t, m*.e *< 3,mm*3t,* 7,; 6 76ter ;+e* t+e

,r.*t,* 6 6m

21



CMPM5103

I* m ,p*,*= 6 mp,rt*t 7,r pr,5e3t m*.er t, 3,mp ;t+ t+e !MO4 G<e=

6 t e*+*3e6 t+e 5,b 6t673t,* m,*. t+e pr,5e3t tem It re<3e6 t+e 6tre66 e?e ,7

*e; per6,* t, t:e ,?er 3ert* prt ,7 t+e pr,5e3t ;+e* t+e *t per6,* ., ,* e?e

D,3me*tt,* 6 3r3 7,r m*t*bt

22

assignment cmpm5103 ng yuen hoe

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