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ASPEN CHASE APARTMENT HOMES RESIDENT HANDBOOK

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Page 1: Aspen Chase Resident Handbook - McKinley...d. Balconies and patios (a reasonable amount of patio furniture not withstanding) shall not be used as storage areas. No animals shall be

ASPEN CHASEAPARTMENT HOMES

RESIDENTHANDBOOK

Page 2: Aspen Chase Resident Handbook - McKinley...d. Balconies and patios (a reasonable amount of patio furniture not withstanding) shall not be used as storage areas. No animals shall be

TableofContents

EmergencyServices....................................................................................................1

CommunityInformation………………………………………………………………………………………..2

RentPaymentOptions…………………………………………………………………………………………..3

GeneralCommunityRules&Regulations…………………………………….………………………..4-7

ExterminationPolicy……………………………………………………………………………………………..7-8

Drug-FreeHousing…………………………………………………………………………………………………8-9

AnimalRules&Regulations…………………………………………………………………………………..9-10

Support&ServiceAnimalRegulations………………………………………………………………….10-11

PoolRules&Regulations………………………………………………………………………………………11-12

FitnessCenterRules&Regulations……………………………………………………………………….12

ResidentSafetyTips………………………………………………………………………………………………12-15

MaintenanceTips………………………………………………………………………………………………….15-16

MoldPreventionTips…………………………………………………………………………………………….16-18

PackageandParcelAcceptance……………………………………………………………………………..18

SatelliteDishInstallation………………………………………………………………………………………..18-19

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EMERGENCYSERVICES

Incaseoffireand/oranyotherlife-threateningemergency,dial911.

Pleasedirectallservicerequeststotheofficeat734-434-0297.Servicerequestsmayalsobesubmittedonlinebyvisitingwww.my.mckinley.com.

Themaintenanceemergencynumberforafterofficehourserviceneedsisthesameastheofficenumber.

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COMMUNITYCONTACTINFORMATIONMunicipalTelephoneNumbers:

PostOffice (734)482-3251

Non-EmergencyPolice (734)994-2911

Dept.ofMotorVehicles (888)767-6424

VoterRegistration (734)483-1100

UtilityTelephoneNumbers:

DTEEnergy(Electric) (800)477-4747 www.dteenergy.com

Comcast(Cable/Phone/Internet) (800)934-6489 www.xfinity.com

AT&T(Cable/Phone/Internet) (866)861-6075 www.att.com

NWP(Water/Sewer) (800)590-7355 www.nwp.com

Transportation:

Airport(AnnArbor) (734)994-2841 www.a2gov.org

(DetroitMetro) (734)247-7678 www.metroairport.com

AmtrakTrain (800)872-7245 www.amtrak.com

CityBusLine(AAATA) (734)996-0400 www.theride.org

AreaSchools:

YpsilantiInternationalElementarySchool (734)221-2401YpsilantiCommunityMiddleSchools (734)221-2200YpsilantiCommunityHighSchools (734)221-1200

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Cash, credit and debit card rent payments are not accepted by phone or in person at the Community Office.

YOUR RENT PAYMENT OPTIONS

PAY AT THE COMMUNITY OFFICEYou can pay by check or money order in person, or by mail at the community office. No convenience fees! We don’t accept credit or debit card payments in person or by phone at the community office.

You can make an Electronic Check (ACH) payment from your bank account online at MY.MCKINLEY.COM.

Register at MY.MCKINLEY.COM to have your rent and utility bill automatically withdrawn from your bank account each month. There is no convenience fee for any ACH payments!

You can also make a debit or credit card payment online at my.mckinley.com. Debit card payments are subject to a flat $4.95 convenience fee per transaction. Credit card payments are subject to a 2.85% convenience fee per transaction.

You can now pay your rent with cash at any CheckFreePay location! All you need to do is obtain your member ID from your community office and then pay with cash at the nearest CheckFreePay location. You’ll provide the agent your member ID, cash payment, and instructions that you’re paying your rent to “PayLease Community Payments.” The agent will provide you with a receipt. Payments are subject to a $3.95 fee.

PAY ONLINE AT MY.MCKINLEY.COM

EXAMPLE:Rent Payment of $1000 $1000 (No Fee!) $1000 +

$3.95 Fee$1000 +

$4.95 Fee

$1000 x 2.85%=

$1000 + $28.50 Fee

PAY WITH CASH AT ANY CHECKFREEPAY LOCATION

Call your community office for further instructions or visit your “Pay Rent” tab at my.mckinley.com to see detailed instructions for registration.

ACH / CHECK /MONEY ORDER

CHECKFREEPAY

DEBITCARD

CREDITCARD

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GENERALCOMMUNITYRULES&REGULATIONS1. OurcommunityadherestoaZEROTOLERANCEapproachtocriminalactivity.

Therefore,residentsandtheirguests/occupantsmustrefrainfromviolatingthecriminallawsineffectbylocal,stateandFederalgovernment.Thisincludes,butisnotlimitedto,thoselawswhichprohibit:

a. Trespassing,loitering,solicitation;b. Manufacturing,delivering,possessingwiththeintenttodeliver,or

possessingacontrolledsubstancewithinthecommunity;c. Disorderlyconductd. Anyalcoholrelatedoffenses;e. Anyotheroffensethatendangersthehealth,safetyandwelfareoftheother

residents,theiroccupantsand/orguests,oremployeesoragentsofthecommunity.

2. Residents,theiroccupants,andtheirguestsarerequiredtoactinamanner,whichwillnotinterferewiththerights,comforts,orconveniencesofothers.

a. Theplayingofmusicalinstruments,radios,televisions,andhomeorcarstereosshallbedoneinamanner,whichdoesnotdisturborannoyotherresidents.

b. Laundryshallbedoneonlyintheroomsprovidedforthatpurpose.Dryingofpersonalarticlesoutsideofthelaundryfacilityoryourdwellingisprohibited.Clotheslinesareprohibitedoutsideoftheapartmentorinthecommonareas.Managementisnotresponsibleforlost,stolenordamagedarticlesorlostcoins.Acommercialcompanyoperatesthelaundryfacilities,butpleasereportmaintenanceneedstomanagement.

3. Residents,theirguestsand/oroccupantsmaynotinterferewiththeabilityoftheemployeesoragentsofthecommunitytoperformtheirjobs.Nonuisanceshallbepermittedonanycommunityproperty.Residents,theiroccupantsandguestsshallrefrainfromanyfoul,abusive,orthreateningcontactwithanemployeeoragentofthepropertyormanagementcompany.

4. Residents,theiroccupantsandguestsshallrefrainfromdamaginganypropertylocatedinorbelongingtotheproperty,agentofthepropertyormanagementcompany.

5. Exceptspecificallysetforthbelow,residentsmaynotkeepanyanimalonthepremises,eitherpermanentlyortemporarily.Ifaresidentwishestokeepananimalwithintheirapartment,theresidentmust:

a. Receivepriorwrittenpermissionfromthemanagertohousetheanimal;b. Payanon-refundablefeeplusanyadditionalmonthlyrentassetforthbythe

manager;c. Meetallcityandstaterequirementsregardinginoculations,licensing,size,

care,andsupervisionoftheanimalandprovidecopyofsametomanagement;

d. Supervisetheanimalatalltimesthattheanimalisoutsidethedwelling.Animalsmaynotbestakedorchainedoutsidethedwellingontheproperty

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premises;anyanimalsmustremainonaleashatalltimeswhenoutsidetheapartment;noanimalsshallbeallowedonthebalconiesorpatios;

e. Cleanupaftertheanimal.UNDERNOCIRCUMSTANCESMAYARESIDENTKEEPAPITBULL,AMERICANSTAFFORDSHIRETERRIER,STAFFORDSHIREBULLTERRIER,CHOW,ROTTWEILER,DOBERMAN,AKITA,ORANYMIXOFTHEABOVEMENTIONEDBREEDS.MANAGERHASTHEDISCRECTIONTODENYANYOTHERPOTENTIALLYDANGEROUSBREEDSASSEENFIT.

6. Residentmayexercisetheirownuniqueandindividualtalentstodecorateinsidetheirownapartment.Theapartmentmustbereturnedtoitsoriginalconditionatresident’sexpenseuponmoveout.

7. Residentsareprohibitedfrom:a. Placingsigns,advertisements,oranyotherletteringonanypartofthe

building;b. Attachingawningsorotherprojectionswhichmayprotrudefromthewallsof

thebuilding;c. Makingalterationsoradditionstothepremises(exceptasspecifically

allowedinparagraph6above);d. Installingadditionaltelephonewiring,telephonejacks,alarmsystems,or

cablehookupswithoutpriorwrittenconsentofmanagement;e. Erectingradioortelevisionaerials,wires,orsatellitedishesonoraboutany

partofthebuildingwithoutwrittenconsentofmanagement;f. Usingadhesive–backedpicturehangersorsimilardevices.

8. Residentsmusthelpmaintainthecleanliness,safety,andappearanceofthecommunity.Toaidthemanagementinthistask,pleasebeawareofthefollowing:

a. Managementisnotresponsibleforanyitemsstoredbyresidents,theiroccupantsortheirguests.Anystorageisatyourownrisk;

b. Residentsmaynotusefurnacerooms,boilerrooms,orcommonareasforstoragepurposes’;bicyclesarepermittedfrombeingstoredininhallways,walkwaysorstairwells.Designatedlocationsareavailableonsiteforthestorageofbicycles.

c. Courtyards,halls,stairs,andwalkwaysaretobekeptclearofallarticlesandusedforentryandexitonly.Hallwaysarenottobeusedasplayareasandshouldbeobservedquietareas;

d. Balconiesandpatios(areasonableamountofpatiofurniturenotwithstanding)shallnotbeusedasstorageareas.Noanimalsshallbeallowedonthebalconiesorpatios;

e. Nocharcoal,barbecue,orotherfiresarepermittedonbalconies,patios,andcommonareasorinsidetheapartment;

f. Thestorageoffirearms,kerosene,gasoline,orotherflammableorexplosiveagentsisprohibited;

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g. Thesweepingorthrowingofdebrisfrombalconies,windows,ordoorsontolawns,sidewalks,hallways,orintoventilationsystemsorelsewhereonthepropertyorinbuildingsisprohibited;

h. Windowsillsshallbekeptfreeofallpersonalproperty;i. Residentmustcarryrentersinsuranceincludingwaterbedcoverageinorder

tohaveawaterbedinapartmenthome.Residentagreestobefinanciallyresponsibleforanydamagetotheapartment,building,orotherresidents’belongingscausedbywaterbed,regardlessofwhethertherentersinsurancecoverssuchdamage.Residentwillbeexpectedtopayforsuchdamagewithin30daysofbeingbilledforsuchdamages.

j. Allparkingspacesareavailableonafirstcomefirstservedbasis.Novehiclemaybedrivenorparkedonthesidewalkorgrass.Nocommercialvehiclesmaybeparkedatthepropertyatanytime.Vehiclesmusthavecurrentlicenseandregistrationandbeinhighwayoperationalcondition.Ifvehicleappearstobeunmovedforaperiodoftime,theywillbedeemedinoperableandsubjecttotowingatowner’sexpense.Noboatsorotherrecreationalvehiclesarepermitted.Ifapropertyhasboatstorageavailabletoresidents,managementapprovalmustbeobtained.Motorcyclesareallowedontheproperty;however,theymustbeparkedinthedesignatedparkingareas.Workingonmotorvehiclesand/orwashingmotorvehiclesonthecommunitygroundsisprohibited.Vehiclesthatdonotcomplywiththisparagraphwillbetowedatowner’sexpense;

k. Noprivaterecreationalequipmentmaybesetuporusedonthepropertyorstoredoutsideatanytime;

l. Bicyclesandtoyssuchastricycles,skateboards,roller-blades,scooters,etc.,maynotbeleftunattendedoutsideofyourapartment;

m. Climbingtrees,fences,andbuildingsisprohibited;n. Iceskatingorswimminginpondsisprohibited.

9. Thelawns,trees,andshrubberyareavaluablepartofthecommunity.Residentsareliablefordamagestheyortheiroccupantsorguestscause.

10. Alltrashmustbedisposedofinasealedcontainerandputinthedumpstersortrashcollectionreceptacleslocatedthroughoutthecommunity.Placingtrashorfurnitureonthepremisesisprohibited.

11. Managementreservestherighttofineresident$25.00fortrashnotproperlydisposedof(i.e.placedoutsidefrontdoor,inbreezeway/stairwell,communityamenities,etc.).Asecondviolationwillresultina$50.00fine.

12. Allchildrenundertheageof13musthaveadultsupervisionatalltimeswhenonthegroundsoftheproperty.

13. Toiletsandotherequipmentaretobeusedonlyforthepurposeforwhichtheyaredesigned.Grease,diapers,femininenapkins,andothersuchitemsshallbedisposedofwithgarbageintheproperoutdoorreceptacles.

14. Noequipmentmaybemovedorremovedfromanypartofthebuilding.Allequipmentandappliancesmustbepermanentlyretainedinitsoriginallocationandusedfortheintendedpurpose.

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15. Allwindowcoveringsmusthavealightbeigeorwhitebackingexposedtothe outside.

16. Residents, their guests and/or occupants are prohibited from operating a business from the apartment.

17. Theresidentisresponsibleforperiodictestingofthesmokedetector(s).The residentistonotifymanagementonanyproblem,defect,malfunctionorfailureof thesmokedetector(s).Residentagreestoreplacethesmokedetector(s)battery,if anytimetheexistingbatterybecomesunserviceable.

18. TheAuto-Outdeviceinstalledinyourrangehoodoverthestoveisdesignedtohelp preventcookingfires.Ifafirestartsonyourstovetop,thedevicewillautomatically deployanon-toxicsubstancetoextinguishtheflames.Auto-Outisdesignedtobea one-timeusedevice.PleasecontactyourCommunityManagerimmediatelyto obtainareplacement.Itisimportantthatyoudonotremove,tamperwith,orinany wayinterferewiththeplacementoftheAuto-Outdevice.Ifyouhaveanyquestions regardingyourAuto-Outdevice,pleasecontactyourCommunityManager.

EXTERMINATIONPOLICY

ItisunderstoodthattheLandlordwillmaintainaroutineexterminationprogram.Thisprogrammayincludemonthly,quarterlyorannualinteriorandexteriortreatments.Inaccordancewithyourleaseprovisions,residentherebyagreestopermitentryintotheirapartmenthomefortheexterminationtreatments.Shouldthescheduledtreatmentdatefallonaholiday,thenormaltreatmentwillberescheduledforadifferentdate.Shouldyouexperienceapestproblemduringatimethatisnotyourscheduledtreatmenttime,pleasenotifytheofficeat734-434-0297.Allrequestsaretobesubmittedtomanagementinwritingandneedtoincludetypeofpestandlocationofproblem/infestation.

Theexterminationscheduleisasfollows:

OurprofessionallicensedpestcontrolcompanywillbeonpropertyeveryMondaytoconductroutineouterperimetertreatments.Ifyouareexperiencinganyissueorconcernpleasenotifytheofficeat734-434-0297,beforethecloseofbusinessFridayevening,tobescheduledforavisitthefollowingweek.A24-hournoticewillbeprovidedintheeventthataccesstoyourapartmentisnecessary.Wearehappytoprovideserviceasneeded.

Fleas/BedBugs/RepeatTreatments

Thelandlordwillmakereasonableprovisionsforandbefinanciallyresponsibleforexterminationservices.Ifitisdeemedbymanagementthattheinfestationisadirectresultoftheresident’sactions:i.e.fleatreatmentsinapartmentswithanimals,etc.theresidentwillbeheldliableforserviceexpense.Itistheresident’sresponsibilitytocomplywiththerequiredpreparationandposttreatmentprocedurestoensurenore-occurrenceofanyandallinfestations.Shouldactionsnotbetakentoensurethe

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complianceoftheseprocedures,residentshallbeheldresponsibleforallcostsassociatedwithalltreatmentneeds.Further,failuretoremedyapestcontrolissueeitherthroughfailuretoreport,failuretocompleterequiredpreandpostpreparationsincludingfurtherinfestationtootherapartmenthomesintheimmediatearea,willresultinallchargesbeingassessedtotheresident.Failuretocomplyisdeemedabreachofleaseagreement.Bedbugtreatmentsinoccupiedapartmentsaredeemedleaseholderfinancialresponsibility.DRUG-FREEHOUSINGResidentagreesasfollows:

1. Resident,anymemberoftheresident’shousehold,orotherpersonundertheresident’scontrolshallnotengageincriminalactivity,includingdrug-relatedcriminalactivity,onornearpropertypremises.“Drug-relatedcriminalactivity”meanstheillegalmanufacture,sale,distribution,use,orpossessionwithintenttomanufacture,sell,distribute,oruseofcontrolledsubstance(asdefinesinSection102oftheControlledSubstanceAct21U.S.C.802).

2. Resident,anymemberoftheresident’shousehold,guest,orotherpersonundertheresident’scontrolshallnotengageinanyactintendedtofacilitatecriminalactivity.Includingdrug-relatedcriminalactivityonornearthepropertypremises.

3. Residentsormembersofthehouseholdwillnotpermitthedwellingunittobeusedfor,ortofacilitate,criminalactivityincludingdrug-relatedcriminalactivity,regardlessofwhethertheindividualengaginginsuchactivityisamemberofthehouseholdoraguest.

4. Residentormembersofthehouseholdwillnotengageinthemanufacture,sale,ordistributionofillegaldrugsatanylocation,whetheronornearprojectpremisesorotherwise.

5. Resident,anymemberofhousehold,guestorotherpersonundertheresident’scontrolshallnotengageinactsofviolenceorthreatsofviolenceincluding,butnotlimitedto,theunlawfuldischargeofafirearmonornearthecommunity.

6. ResidentunderstandsthataVIOLATIONOFTHEABOVEPROVISIONSSHALLBEMATERIALVIOLATIONOFTHELEASEAGREEMENTANDGOODCAUSEFORTERMINATIONOFTHETENANCY.Asingleviolationoftheprovisionsofthisaddendumshallbedeemedaseriousviolationandthatasingleviolationshallbegoodcauseforterminationofthelease.Unlessotherwiseprovidedbylaw,proofofviolationshallnotrequirecriminalconviction,butshallbepreponderanceoftheevidence.

7. Incaseofconflictbetweentheprovisionsofthisaddendumandanyotherprovisionsofthelease,theprovisionsofthisaddendumshallgovern.

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8. ThisLeaseAgreementisincorporatedintotheleaseexecutedorrenewedbetweenOwnerandResident.

ANIMALRULES&REGULATIONSAnimalsarenotallowedunlessagreedtoinwritingbymanagement.Ifyouhavewrittenapprovaltohaveananimal,thefollowingrulesapply:

1. Theanimalmustnotexceedtheweightandheightrestrictionsassetforthbymanagement.

2. Aone-timefee,refundabledepositormonthlyfeemayapply,contacttheleasingofficefordetails.

3. Residentacceptsfullfinancialliabilityforanydamagesaidanimalmightcauseintheapartmentand/ortheapartmentcommunity,includinglawnareas.

4. Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishings,orotherpropertywithin30daysofreceivingastatementfromMcKinley.

5. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementofStateand/orlocallaw.

6. Residentagreestohavesaidanimal(s)spayedorneuteredassoonastheyareofage.

7. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustremainonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

8. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinatrashreceptacle.Managementreservestherighttofineresident$25.00foreachviolationforremovalofwaste.

9. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeiftheanimalisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

10. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatmentorinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.SuchcircumstancesshallbedeemedanemergencyforthepurposeofManagement’srighttoentersaidapartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalifremoved.

11. ResidentagreestoremindManagementthattheyhaveananimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromthewhereworkistobeperformed.

12. Residentunderstandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundforlegalaction.

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FailuretocomplywithAnimalRulesandRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

SUPPORTANDSERVICEANIMALREGULATIONSAdisabledresidentwhoisrequestingachangeinthecommunityrulesorpoliciesinordertohaveaSupportorServiceAnimal,mustprovidethelandlordwithawrittenexplanationoftheexception,change,ormodificationbeingrequested,andexplaintherelationshipbetweentherequestandtheindividual’sdisability. Ifyourdisabilityisnotobvious,youmaybeaskedforaletterfromyourdoctorortherapistattestingthatyouaretheindividualinneedoftheSupportorServiceAnimal,andthattherequestedaccommodation/modificationwillmeetyourneeds.Privatemedicalinformationrelatedtothedisabilitywillnotberequested;onlycertificationthattherequestedchangestoaccommodateaSupportorServiceAnimalareappropriatetoyoursituationisnecessary.YouwillberequiredtotakecareofyourSupportorServiceanimal.Thefollowingarerulesforanimalcare:

1. Residentacceptsfullfinancialliabilityforanydamagesaidanimalcausesintheapartmentand/ortheapartmentcommunity,includinglawnareas.Residentagreestopayforthefullreplacementcostofanycarpeting,flooring,draperies,blinds,furnishing,orotherpropertywithin30daysofreceivingastatementfromManagement.

2. ResidentwillregisterandinoculateanimalinaccordancewithanyrequirementsofStateand/orLocalLaw.

3. Residentagreestohavesaidanimalsspayedorneuteredassoonastheyareofage.

4. Residentagreesthatanyanimaloutsideoftheapartmentitselfmustbeonaleashandshallneverbestakedoutorleftonpatiosorbalconies.

5. Animalwasteistobepickedupimmediatelybyresident,placedinaplasticbag,anddepositedinthedumpster.Managementreservestherighttoassessresident$25.00foreachviolationorremovalofwaste.

6. Residentagreestoremovesaidanimalfrompremiseswithinseven(7)daysofnoticeifthepetisorbecomesanuisanceorinterfereswiththerightsofquietenjoymentofotherresidentsbecauseofnoise,odors,orotherproblems.

7. Anyanimalleftunattendedfor24hoursormoreorwhosehealthisjeopardizedbytheresident’sneglect,mistreatment,orinabilitytocarefortheanimal,shallbereportedtotheappropriatelegalauthority.Such

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circumstancesshallbedeemedanemergencyforthepurposesofManagement’srighttoentersaidapartmenttoallowsuchauthoritytoremovesaidanimal.Managementacceptsnoresponsibilityforanyanimalsoremoved.

8. Resident(s)agreestoremindManagementthattheyhaveasupportorserviceanimalwhencallinginarequestforservice.WhenManagemententerstoperformrepairservice,inspections,etc.,residentagreestocageorconfinesaidanimaltoanarearemovedfromtheareathatistobeinspectedorserviced.

9. Resident(s)understandsthatanyviolationofthisagreementconstitutesabreachofleaseandisgroundsforeviction.

FailuretocomplywithRegulationswillbeconsideredaleaseviolation.Managementreservestherighttoassessfinesandissuealeaseviolationifanyoftherulesandregulationslistedhasbeenviolated.

POOLRULES&REGULATIONSHoursofOperation:10:00AM–9:00PM(Weatherpermitting)Itisunderstoodthepoolrulesandregulationsareapartofyourleaseagreementyousigneduponmovingintoourcommunity.Ifyoudonotabidebytherulesandregulations,youwillnotbeallowedtousethepools.Thisisaveryseriousissue.Thepoolrulesareasfollows:

1. Anadultmustaccompanyanypersonundertheageof16.2. Guestsmustbeaccompaniedbyaleaseholder.Duetolimitedareaatthepool,

guestsarerestrictedtotwo(2)perapartment.3. Allpersonsarerequiredtoshowerbeforeenteringthepool.4. Allpersonsusingthepooldosoattheirownrisk.OwnersandManagementare

notresponsibleforaccidentorinjuriesorlossofpersonalbelongings.5. Absolutelynoalcohol,food,orglasscontainersareallowedinthepoolarea.6. Youmaynotusethepoolafterconsumptionofalcoholicbeverages.7. Hazardousobjectsorglassmaterialsarenotpermitted.8. Nohorseplayorrunningisallowedinpoolarea.9. Duetolimitedspaceandpossibledamagetothefiltersystems,frisbees,rubber

balls,rafts,etc.,arenotpermittedinthepoolarea.10. Pleasedonotremovethelife-linefromthepoolarea.11. Properswimwearisrequiredatalltimes.Nocut-offsorthongswimsuitsare

allowed.12. Musicdevicesarepermittedwithheadphonesonly.13. Nopersonswithopenwoundsarepermittedinthepool.14. Diapersarenotpermittedinpoolarea.15. Noanimalsarepermittedinthepoolarea.

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16. SmokinginsidetheperimeterofthepoolareaisprohibitedbyCountyOrdinance.

17. Jumpingthefencetogainaccessisstrictlyprohibited.18. Pleaseberesponsibleandrespectothersforthebetterenjoymentofall.19. Managementreservestherighttodenyuseofthepoolandpooldeckareato

anyoneatanytime.FITNESSCENTERRULES&REGULATIONSHoursofOperation:24-hourAccessItisunderstoodandagreedthatanyandallpersonsenteringthefitnessfacilitiesagreetocomplywithallrulesandregulationsregardingthefitnesscenter.Itisalsoagreeduponthatinnowaymaythelessor,owner,ormanagementbeheldresponsibleorliableforloss,damageand/orinjury.

1. Thefitnesscenterisforcommunityresidentsonlyandyouraccesscardcannotbeusedortransferredtoanyoneelse.

2. Nooneundertheageof18ispermittedtousethefitnessroom.3. Guestsmustbeaccompaniedbyaresidentatalltimes.4. Childrenmaybeinthefitnessroomwhenanadultisexercising,however,they

maynotuseanyofthefitnessequipment.5. Noloudmusicdevicesareallowed;youmayuseadevicewithheadphones.6. Nosmoking,alcohol,glasscontainers,rowdyorboisterousbehaviorallowed.7. Theuseofallequipmentisatyourownrisk.8. Itisrecommendedthatyouconsultaphysicianbeforestartinganexercise

program.9. Nopetsareallowedintheexercisefacilityunlessitisanapproved“service

animal”.10. Pleasewipeequipmentdownafteruse.11. Properattiremustbewornatalltimes.12. A$35feewillbechargedforreplacementofanylost/stolencards. Failuretoadheretotheabovepoliciesand/oranyunauthorizeduseisaviolationofyourleaseagreementwiththecommunityandissubjecttoconsequence.

RESIDENTSAFEGUARDTIPSNOTICETORESIDENT:TheManagementofthisapartmentcommunity(includingtheOwnerandOwner’sauthorizedpropertymanager)doesnotpromise,warrant,orguaranteethesafetyorthesecurityofresident’spersonalpropertyagainstthecriminalactionsoftheotherresidentsorthirdparties.Eachresidenthastheresponsibilitytoprotecthimorherselfandtomaintainappropriateinsurancetoprotecthisorher

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belongings.Residentsshouldcontactaninsuranceagenttoarrangeappropriatefire,floodandtheftinsuranceontheirproperty.Itisafactthatnosecuritysystem,courtesypersonnel,orelectronicsecuritydevicecanguaranteeprotectionagainstcrime.Evenelaboratesecuritysystemsaresubjecttomechanicalmalfunction,tampering,humanerror,orpersonnelabsenteeism,andcanbedefeatedoravoidedbyclevercriminals.Therefore,eachresidentshouldalwaysproceedontheassumptionthatnosecuritysystemsexist.Thebestsafetymeasuresarethoseprecautionsthatcanbeperformedasamatterofcommonsenseandhabit.Ifsecuritysystems,securitydevices,orsecuritywalkand/ordrive-throughservicesareemployeesatthiscommunity,norepresentationisbeingmadethattheywillbetotallyeffectivetopreventinjury,theft,orvandalism.Likewise,courtesypersonnel,ifprovided,cannotphysicallybeeveryplaceateverymoment.Usually,suchpersonnelareunarmedindependentcontractorsandhavenogreaterauthorityunderthelawtorestrainorarrestcriminalsthantheordinarycitizen.Therefore,Managementdoesnotwarrantthatanysecuritysystems,securitydevices,orservicesemployedatthiscommunity,ifany,willdiscourageorpreventbreachesofsecurity,intrusions,thefts,orincidentsofviolentcrime.Further,Managementreservestherighttoreduce,modify,oreliminateanysecuritysystem,securitydevices,orservices(otherthanthosestatutorilyrequired)atanytime;andresidentagreesthatsuchactionshallnotbeabreachofanyobligationorwarrantyonthepartofManagement.Residentagreestopromptlynotifymanagementinwritingofanyproblem,defect,malfunction,orfailureoflights,doorlocks,windowlatches,controlledaccessgates,ifany,intrusionalarms,ifany,andanyothersecurityrelateddevice.TIPS&SAFEGUARDS

1. Notifytheofficeofdefectivelights,faultylocks,lostkeys,orotherproblemsassoonaspossible.

2. Demandcredentialsfromalldeliverymen,salesmen,andrepairmenbeforeadmittingthemtoyourapartment.Checkreferencesgivenbyapplicantsforhouseholdjobs.

3. Donotadmitanyonetoyourapartmentthatclaimstoworkforthispropertyunlessthatpersonhastheappropriateidentificationbadgeoryouknowthisperson.Ifthereiseveranyquestionaboutpropertystaffseekingentryintoyourapartmentyoushouldcheckwiththeleasingoffice.

4. Lockalldoorswheneveryouleaveyourapartmentandwhileyouarewithinit.Mostburglariesarecommittedduringthedayandintheresident’sabsence.Statisticsshowthatthousandsofthievessimplywalkthroughopendoorsandwindows.Lockupevenwhenyouleaveforabriefshoppingtriportogetyourmail.

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5. Nevergiveyourtelephonenumberoraddresstoanunknowncaller.He/shemayhavedialedatrandom.Nevermentionthatyouarealoneandbesuretokeeptheconversationtoaminimum.Ifthecallerisoffensive,hangup.Ifhe/sheispersistent,contactthepolice.

6. Donotadvertisegenderspecificinformation.Youshoulduseyourfirstinitialandlastnameonlyonitemssuchasmailboxes,phonelistings,anddoor,whenapplicable.

7. Leavealightonintheapartment(butnotwherethebulborlampcanbeseen)whenyouareout.Lightsshouldbediffusedandgivetheappearancethatmorethanoneroomisoccupied.Inexpensivetimersareavailablethatcanbesetautomaticallytooperatelightsorevenradiosatappropriatetimes.(Whenleavinglightsontheyshouldnothavehalogenbulbs,whichcouldposeafirehazard).

8. Ifyouareplanningtobeawayforanextendedperiod,stopdeliveryofnewspapers,andaskthepostofficetoholdyourmail.

9. Keepmostofyourvaluablepapers,jewelry,andotherpreciousitemsinabanksafedepositbox.Iftheseitemsmustbekeptathome,obtaindevicestosafeguardandconcealthem.Keepcheckbook,creditcards,andotherimportantdocumentsinalockeddrawer.Dresserdrawersandclosetsarethefirstplacesathiefmaylookforvaluables.

10. Besureyouhaveobtainedadequatefire,theft,floodandotherinsurance.Apartmentownerscannotbeliableforlossofyourpossessions.Inventoryyourpersonalbelongings,notingtheserialnumbersofsuchitemsastelevisions,stereos,andcomputers.Thepolicedepartmentevenrecommendsengravingyourlastnameonthebackoftheseitems.Ifthethiefnotessuchidentification,itcoulddeterhimfromtakingyourproperty.Moreover,intheeventyourpropertyistakenandlaterrecovered,itmaybetracedbacktoyouthroughtheserialnumbersandengravedname.

11. Ifyourdoorbellringsandnooneistherewhenyouanswer,checkyourimmediateneighbors.Ifthesamethinghashappenedtothem,notifythepolice.Thisisacommonwaytocheckifanyoneishomebeforeattemptingaburglary.

12. Donotpanicifyourapartmenthasbeenentered.Contactthepoliceimmediately.Besuretoinformtheleasingoffice.

13. Alwayslockyourcardoorsandwindows.Donotleavevaluableswheretheymaybeseenfromtheoutside.Ifpossible,installacaralarmsystemasaseparatedeterrent.

14. Whendrivingintheparkingarea,beawareofanythingsuspicious.Arrangeforpersonalaccompanimentifyouanticipateusingtheparkingfacilitylateatnight.Ifyouseesomeoneactingsuspiciouslyorinathreateningmanner,immediatelycontactthepolicedepartment.

15. Whenansweringthedoor,firstdeterminewhoistherebylookingthroughawindoworpeephole.Ifthepersonisunknown,firsttalkwiththemwithoutopeningthedooranddon’topenthedoorifyouhaveanyconcerns.

16. Don’tgiveyourkeysoutorlendyouraccesscardsout.

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17. Checkyoursmokedetectoronceamonthtomakesureitisoperatingproperly.18. Closecurtains,blinds,and/orwindowshadesatnight.19. Donothideakeyunderthedoormatornearbyflowerpot.(Thesearethefirst

placesaburglarwilllook).20. LetManagementknowifyouwillbegoneforanextendedperiod,suchasa

vacationorbusinesstravel.Whileonvacation,makearrangementsforyourmailandnewspaperdeliverytobestoppedduringthistime.

21. Donotleaveyourkeysinthecar.22. Havekeysreadyandinyourhandwhilewalkingtoyourcar,whetheryouareat

home,school,work,oronvacation.23. Wheneverpossible,parkyourcarnearastreetlight.Remembertocheckthe

backseatbeforegettingintothecar.24. Donotstopatgasstationsorautomatictellermachinesatnightoranytimeof

daythatsuspicionofdangerispresent.25. Ifyoubelieveyouarebeingfollowedinyourcar,driveimmediatelytothe

nearestpolicestation. MAINTENANCETIPSWewouldliketotakeamomentandsharesomehelpfultipswithourresidents.KITCHENHELPERSGarbagedisposalsworkbestwhenproperlymaintained.Ifyourdisposalstartstoemitanodor,theuseofbakingsodaorlemonpeelswillhelptocleanitaway.Usingicecubeswillsharpenthebladesandmakethedisposalworkmoreefficiently.Theonlyitemsthatshouldgointoagarbagedisposalarefoodproducts,thoughwerecommendnotdisposingofgreaseoroil,vegetablepeels,eggshells,coffeegrounds,pitsorseeds,bones,pasta,riceandstringyvegetables.Overtime,theseitemswillcontinuetoexpandandcausebuildupinthepipes.Donotallowforeignobjectsintothedisposalsuchasbreadties,nickelsandsmalltoys.Remember,ifyoucan’teatit,yourgarbagedisposalcan’teither.Ifsomethinghappenstogetintoyourdisposalitwillcauseyourdisposaltoseize.Itwillemita“humming”noise.Thismeansthebladeshavestoppedturningandarestuckontheforeignobject.Turnthedisposaloffandcarefullyremovetheobject.Oncetheobjectisremoved,pushthesmallredbuttonlocatedonthebottomcenterofthedisposalunittoresetthedisposal.Ifitcontinuestomakeahummingnoiseitwillrequireamaintenanceperson’sattention.Dishwashersareoneoflife’sgreatestinventions,orgreatestmiseries.Thedishwasherwillnotdothejobofthegarbagedisposal.Rinsingthedishesoffoodbeforeputtingthemintothedishwasherisrequired.Dishwashersaredesignedtouseanon-sudsingdetergentthatcomesineitherpowderorliquid.NEVERuseahandwashingdetergentinthedishwasher.Thiscreatessudsandwillcausethewaterandsudstoescapeonto

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thefloorandfloodthekitchen.Ifthishappens,pouring¼cupofvinegarintothedishwasheroverthesudswillhelptodissolvethemess.Dishwasherswillalsodevelopanodorifnotusedonaregularbasis.Theuseofbakingsoda,vinegar,ORbleachwillhelptoridtheodor.Neverusemorethanoneoftheseproductsatatime.Runningthedishwasheronaregularbasisisthebestprevention. Refrigeratorsworkbycirculatingthecoolairthroughthedifferentcompartments.Ifarefrigeratorisoverstockedtheaircannotcirculateandtheinteriorwillbecomewarm.Maintenancemayneedtoresettherefrigeratorbutmostlytheamountofproductsbeingstoredintheareawillneedtobereducedormovedaround.Stovesandovensneedminimalcarebutasteadycleaning.Thetopsofmoststovesliftuptohelpmakethiseasier.Carewillneedtobeusedwhencleaningtheburnerareasofgasstovesespecially.Residueleftfromcleaningagentswillclogtheburnerholesandpreventthemfromlighting.Electricstovesaremucheasiertocleanbutneveruseanoven-cleaningagentonanyareaotherthantheoven.Neveruseanoven-cleaningagentinaself-cleaningoven.Thiswilldestroytheinteriorsurfaceandtheself-cleaningoptionwillnotworkproperlyinthefuture.Thewatershutoffforsinksislocatedunderthesinkanduseasmallhandle.Ifyouhaveawaterspillageorleakageissue,youcanhelppreventadditionalmessordamagebyshuttingoffthewaterbeforecallingmaintenance.Thecarpetinyourapartmentrequiresfrequentvacuumingandannualcleaningasrecommendedbythemanufacturer.Frequentvacuumingofcarpethasbeenshowntohelpreducetheincidentsofallergies.Aminimumannualcleaningwillhelpkeepyourcarpetlookingasfreshasthedayyoumovedin.Contactyourmanagementofficeifyouhavequestionsonwhattypeofcarpetcleanertouseorhowoftentohavethecarpetcleaned.MOLD&MILDEWSTATEMENTResidentagreestoholdmanagementharmlessandindemnifyitagainstanyloss,damageorotherconsequencesrelatedtomoldand/ormildew. TIPSFORPREVENTINGMOLD&MILDEWItisourgoaltomaintainthehighestqualitylivingenvironmentforourresidents.Tohelpachievethisgoal,itisimportanttoworktogethertominimizemoldandmildewbuildupinyourapartment.Youcanhelpminimizemoldandmildewgrowthinyourapartmentbytakingthefollowingactions:

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• Openwindowsfrequentlywhentheweatherisdrytoallowanexchangeofairandpermittheintroductionofsunlightthroughoutyourapartment.Itmayhelpifyourunthefanonyourairconditionertocirculatefreshairthroughoutyourapartmentduringthesetimes.

• Indamporrainyweatherconditions,keepwindowsanddoorsclosed.• Ifpossible,maintainatemperatureofbetween50degreesand80degrees

fahrenheitwithinyourapartment• Cleananddustyourapartmentonaregularbasisasrequiredbyyourlease.

Regularvacuuming,mopping,anduseofenvironmentallysafehouseholdcleanersisimportanttoremovehouseholddirtanddebristhatmoldfeedson.

• Periodicallycleananddrythewallsandfloorsaroundthesink,bathtub,shower,toilets,windows,andpatiodoorsusingacommonhouseholddisinfectingcleaner.

• Onaregularbasis,wipedownanddryareaswheremoisturesometimesaccumulates,likecountertops,windows,andwindowsills.

• Useanypre-installedbathroomfanwhenbathingorshoweringandallowthefantorununtilallexcessmoisturehasventedfromthebathroom.

• Usetheexhaustfansinyourkitchenwhencookingorwhilethedishwasherisrunning,andallowthefantorununtilallexcessmoisturehasventedfromkitchen.

• Limithouseplantstoareasonablenumbertokeepthemoisturelevelinyourapartmenttoaminimum.

• Ensurethatyourclothesdryerventisproperlyconnectedandcleanthelintscreenafteruse.

• Whenwashingclothesinwarmorhotwater,watchtomakesurecondensationdoesnotbuildupwithinthewasheranddryercloset;ifcondensationdoesaccumulate,drywithafanortowel.

• Ifyouliveinahumidclimate,theuseofapersonaldehumidifierwillhelpregulatehumiditylevelsinyourapartmentandcreateamorecomfortableenvironment.

• Thoroughlydryanyspillsoncarpeting.• Donotoverfillclosetsorstorageareas.• Donotallowdampormoiststacksofclothesorotherclothorpapermaterialsto

layinpilesforanextendedperiodoftime.• Immediatelyreporttothemanagementofficeanyevidenceofwaterleaksor

excessivemoistureinyourapartment,storageroom,garage,oranycommonarea.

• Immediatelyreporttothemanagementofficeanyevidenceofmoldormildew-likegrowththatcannotberemovedbysimplyapplyingacommonhouseholdcleanerandwipingthearea.Alsoreportanyareaofmoldormildewthatreappearsdespiteregularcleaning.

• Immediatelyreporttothemanagementofficeanyfailureormalfunctionwithyourheating,ventilation,orair-conditioningsystem.Asyourleaseprovides,do

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notblockorcoveranyoftheheating,ventilation,orairconditioningductsinyourapartment.

• Immediatelyreporttothemanagementofficeanyinoperablewindowsordoors.• Immediatelyreporttothemanagementofficeanymustyodorsthatyounotice

inyourapartment.PACKAGE&PARCELACCEPTANCE

Itisagreedandunderstoodthatapprovedresident(s)andtheirapprovedoccupant(s)authorizeMcKinleyandtheirassociatestoacceptpackagedeliveryonyourbehalf.Allpackageswillbestoredintheleasingofficeareaifpossible.Ifthepackageistoolargeforustostoreintheleasingoffice,wewillaccompanythedeliverypersontoyourapartmentandplaceinsideifpossible.Duetostaffingandsiteneeds,thismaynotalwaysbepossiblesowewillaskforarescheduleofthedeliveryifweareunabletoaccompany.Duringtheholidaysandotherheavypackagedeliverytimes,thepropertyanditsassociateshavetherighttoenteryourapartmenttodropoffsuchpackages.Itisnottheresponsibilityofthestafftodeliverpackages.Thedeliveryperson(s)havebeennotifiedtoleaveanoteonthedoorofthepersonreceivingthepackagetonotifythemthatthepackagewasacceptedattheleasingoffice.Weaskthatallpackagesbepickedupwithin48hoursofdelivery.Sometimesthedriverneglectstonotifyyouoryoudidnotreceivethenoticeforsomereason,soifyouareexpectingapackageandhavenotreceivedanotice,pleasecontacttheofficetohavethemcheck.ResidentreleasesMcKinleyandtheirassociatesforanyliabilityforlossduetotheft,flood,fire,oranyothercasualty.SATELLITEDISHINSTALLATIONItisherebyagreedthat:

1. Resident(s)mayinstallasatellitedishofupto40”indiameterintheirbalcony,porch,terraceoranyotherareathatisundertheirexclusiveuseorcontrol(nopartofthedishorantennacanextendbeyondthebalconyrailinglineorabovetherooflineofResidents’apartment.

2. Resident(s)shallpayanadditionalsecuritydepositof$100.ThisadditionalsecuritydepositwillbesubjecttothetermsandconditionsoftheparagraphoftheleaseAgreemententitled“SecurityDeposits.”

3. Resident(s)areprohibitedfrominstallingasatellitedishonthebuildingorinanyareathatisnotundertheirexclusiveuseandcontrol.Prohibitedareasinclude,

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butarenotlimitedtorooftops,common-usebalconies,outsidewalls,windowsills,andlawns.

4. Resident(s)areprohibitedfromdrillingormakinganyholesinbalconies,porches,terraces,roofs,oranyotherpartofthebuildingorstructure.Resident(s)areprohibitedfromaffixingasatellitedishoranysupportiveequipmenttoawindow,doorsiding,brick,balconyrailings,orboards.Resident(s)mayclampthesatellitedishinsidethepatioonly.Resident(s)areprohibitedfromclampingasatellitedishtoanyportionofthebalconyorpatiorailing.Allcablesmustbeinstalledinamannersuchthattriphazardsarenotcreated(onlyflatcablesthatcanrununderslidingglassdoortracksorwindowsmaybeused).

5. Resident(s)agreethattheyaresolelyandcompletelyresponsibleforanydamagetothepropertyoverandabovenormalwearandtearrelatedtotheinstallationandoperationofthesatellitedishincludinganysupportingequipmentorcables.

6. Resident(s)understandandacknowledgethatsatellitedishesonlyworkwithaclearunimpededsouthwesternexposure.Resident(s)acknowledgethattheLandlordhasmadenorepresentationsregardingwhetherResidents’apartmentprovidessuchexposure.Furthermore,Resident(s)acknowledgethatLandlordhasnoobligationtoprovideResident(s)withanapartmentwithsuchexposure.Resident(s)agreethatLandlordshallhavenoliabilityintheeventthattheirsatellitedishfailstoworkforanyreason.

7. Resident(s)agreetoindemnifyandholdharmlessthatLandlordfromanyliabilityfordamagestoanypersonorpropertyin,on,oraboutthepremisesfromanycauserelatedtothesatellitedish(includinganysupportiveequipmentorcables),theirinstallationoroperation.Further,Resident(s)agreetomaintainliabilityinsurancewithrespecttosaiddamagethatcoversbothbodilyinjury(inthesumof$1,000,000peroccurrence)andpropertydamage(inthesumof$500,000peroccurrence).