asking the right questions about what we do wcet annual meeting november 2, 2012
TRANSCRIPT
wcet.wiche.edu
Methodology• Partnered with Campus Computing.• Respondents from all higher education sectors
across the US.• Target senior online learning person.• Conducted in late 2011.• N=199
wcet.wiche.edu
Our efforts to expand our online education programs have been impeded by the following ( pct agree/strongly agree):
Employers resist hiring online graduates
Union agreements covering faculty & staff
National/regional accrediting agencies
Disciplinary accrediting agencies
State regulations/authorities
Lack key resources (instructors/support staff)
Budget cuts
Faculty resistance to teaching online courses
Federal regulations governing financial aid
Demand of online courses exceeds capacity
0 10 20 30 40 50 60 70
12
19
20
26
47
50
52
53
60
60
wcet.wiche.edu
Our efforts to expand our online education programs have been impeded by the following ( pct agree/strongly agree):
Employers resist hiring online graduates
Union agreements covering faculty & staff
National/regional accrediting agencies
Disciplinary accrediting agencies
State regulations/authorities
Lack key resources (instructors/support staff)
Budget cuts
Faculty resistance to teaching online courses
Federal regulations governing financial aid
Demand of online courses exceeds capacity
0 10 20 30 40 50 60 70
12
19
20
26
47
50
52
53
60
60
1. Demand exceeds capacity 60%1. Federal regulations 60%
wcet.wiche.edu
Our efforts to expand our online education programs have been impeded by the following ( pct agree/strongly agree):
Employers resist hiring online graduates
Union agreements covering faculty & staff
National/regional accrediting agencies
Disciplinary accrediting agencies
State regulations/authorities
Lack key resources (instructors/support staff)
Budget cuts
Faculty resistance to teaching online courses
Federal regulations governing financial aid
Demand of online courses exceeds capacity
0 10 20 30 40 50 60 70
12
19
20
26
47
50
52
53
60
60
3. Faculty resistance 53%4. Budget cuts 60%5. Lack key resources 50%6. State regulations 47%
wcet.wiche.edu
Top issues confronting online education over the next two to three years (vote for two):
Earning a "profit" on our online programs
Compliance with ADA regulations
User support for students
Keeping pace with emerging technologies
Intense competition for online students
Instructional support for faculty
Effective assessment of our online programs
Inst. financing to build online program
Responding to rising demand for online
Federal & state regs governing online ed
Assuring the quality of instruction
Improving retention in online programs
Org. challenges to traditional academic units
0 5 10 15 20 25 30
3
4
7
10
11
15
17
18
21
23
25
26
28
1. Org. challenges to tradition 28%2. Improving retention 26%3. Assuring the quality of instruction 25%
wcet.wiche.edu
Top issues confronting online education over the next two to three years (vote for two):
Earning a "profit" on our online programs
Compliance with ADA regulations
User support for students
Keeping pace with emerging technologies
Intense competition for online students
Instructional support for faculty
Effective assessment of our online programs
Inst. financing to build online program
Responding to rising demand for online
Federal & state regs governing online ed
Assuring the quality of instruction
Improving retention in online programs
Org. challenges to traditional academic units
0 5 10 15 20 25 30
3
4
7
10
11
15
17
18
21
23
25
26
28
4. Federal & sate regulations 23%5. Responding to rising demand 21%
wcet.wiche.edu
Do students in your online programs pay the same total tuition (not including special fees for books or course materials) as students in your on-campus programs?
No 36.5%
Yes 63.5%
All Institutions
wcet.wiche.edu
Do students in your online programs pay the same total tuition (not including special fees for books or course materials) as students in your on-campus programs?
No 36.5%
Yes 63.5%
Public UniversitiesResponding ‘Yes’
By Highest Offering:Doctoral – 56.5%Masters – 53.8%4-Year – 50.0%Associates – 74.1%
All Institutions
wcet.wiche.edu
If “no” to previous question…Compared to our on-campus courses and programs tuition/fees for one term in our online program are:
Charge MORE 80.7%
All InstitutionsCharge LESS 19.3%
wcet.wiche.edu
If “no” to previous question…Compared to our on-campus courses and programs tuition/fees for one term in our online program are:
Over $251 More 21.7%
All Institutions
$101 – $250 More 25.3%
$0 – $100 More 33.7%
$0 – $100 Less 4.8%$101 – $250 Less 4.8%Over $251 Less 9.6%
wcet.wiche.edu
Reorganizing the Management of Online Education (WCET 2011)
39%have restructuredin last two years
49%will likely restructure
in next two years
wcet.wiche.edu
Reorganizing the Management of Online Education (WCET 2011)
39%have restructuredin last two years
49%will likely restructure
in next two years
23%have restructured
and likely will again.
wcet.wiche.edu
Decentralizing management of online programs
Centralizing purchasing of technology resources
Academic program consolidation
Coordinating assessment activities
Integrating online/on-campus support services
Centralizing management of online programs
Change in senior personnel for online program
Change in institutional leadership
Responding to the impact of program expansion
Coordinating instructional resources
Budget issues
0 10 20 30 40 50 60
3
12
14
20
27
29
33
36
40
41
51
Factors contributing to the reorganization of the management of online programs at your campus?
wcet.wiche.edu
Decentralizing management of online programs
Centralizing purchasing of technology resources
Academic program consolidation
Coordinating assessment activities
Integrating online/on-campus support services
Centralizing management of online programs
Change in senior personnel for online program
Change in institutional leadership
Responding to the impact of program expansion
Coordinating instructional resources
Budget issues
0 10 20 30 40 50 60
3
12
14
20
27
29
33
36
40
41
51
Factors contributing to the reorganization of the management of online programs at your campus?
1. Budget issues 51%2. Coordinating instructional resources 41%3. Impact of program expansion 40%
wcet.wiche.edu
Decentralizing management of online programs
Centralizing purchasing of technology resources
Academic program consolidation
Coordinating assessment activities
Integrating online/on-campus support services
Centralizing management of online programs
Change in senior personnel for online program
Change in institutional leadership
Responding to the impact of program expansion
Coordinating instructional resources
Budget issues
0 10 20 30 40 50 60
3
12
14
20
27
29
33
36
40
41
51
Factors contributing to the reorganization of the management of online programs at your campus?
4. Change in institution leadership 36%5. Change in online leadership 31%
wcet.wiche.edu
Prior n
egati
ve ex
perien
ce tea
ching o
nline
Insufficie
nt instr
/tech
support
Not part
of the f
aculty
contra
ct
Insufficie
nt compen
sation fo
r the w
ork
Not familia
r w/te
chnologie
s used
Interacti
on with
studen
ts insu
fficient
Quality
is less
Involve
s more
work for f
aculty
0
10
20
30
40
50
60
Are the issues listed below significant sources of faculty resistance to teaching online (% significant/very significant)
wcet.wiche.edu
Prior n
egati
ve ex
perien
ce tea
ching o
nline
Insufficie
nt instr
/tech
support
Not part
of the f
aculty
contra
ct
Insufficie
nt compen
sation fo
r the w
ork
Not familia
r w/te
chnologie
s used
Interacti
on with
studen
ts insu
fficient
Quality
is less
Involve
s more
work for f
aculty
0
10
20
30
40
50
60
Are the issues listed below significant sources of faculty resistance to teaching online (% significant/very significant)
1. More work for faculty 49%2. Quality is less 33%3. Student interaction insufficient 30%
wcet.wiche.edu
Prior n
egati
ve ex
perien
ce tea
ching o
nline
Insufficie
nt instr
/tech
support
Not part
of the f
aculty
contra
ct
Insufficie
nt compen
sation fo
r the w
ork
Not familia
r w/te
chnologie
s used
Interacti
on with
studen
ts insu
fficient
Quality
is less
Involve
s more
work for f
aculty
0
10
20
30
40
50
60
Are the issues listed below significant sources of faculty resistance to teaching online (% significant/very significant)
4. Not familiar with technologies 29%5. Insufficient compensation 24%6. Not in faculty contract 19%
wcet.wiche.edu
Limits for the number of students in individual online courses or class selections
PercentInstitutions that have limits 69%
No. of StudentsAverage maximum number of students for online classes
35
wcet.wiche.edu
Availability of technical support services for students in online programs:
M–F / 9-512%
M–F / 9-5Limited evenings20%
M–F / 9-5 Limited evenings & weekends 35%
Around the clock34%