ashish-project1mirza q. repaired)

7/31/2019 Ashish-Project1mirza q. Repaired)

1/35

Summer Training Report

A project work done in full-fill of completing MBA program in

institute of business management CSJM University Kanpur


2/35

~ ~ 2


3/35

~ ~ 3

TTTWEENT


4/35

~ ~ 4


5/35

~ ~ 5

..................................................................................................................................................

..................................................................................................................................................

..................................................................................................................................................

..................................................................................................................................................

.......................................................................


6/35

~ ~ 6

CHAPTER 7-ANALYSIS & INTERPRETATION

OPINION OF EMPLOYEES ABOUT THE DEPARTMENT:-

Researcher is interested to find out whether the employees are aware of the word HR and are they

know about its functions. Opinion of an employee about their HR dept that it is functional or not. The

different opinions are expressed from respondents as follows:-

OPTONS No. Of Respondents % of Response

Human Resource 5 10

T&D 0 0

Recruitment & Promotion 2 4

PMS 0 0

Salary & Allowances 0 0

Admin.Activities 3 6IR 0 0

All of the above 40 80

From the above chart it is clear that 80% of respondents are aware of the functions of HR and 10%

of respondents believe that it is only about human resource, 6% of respondents believe that It is related to

admin. activities and 4% believe that HR means only Recruitment and promotion.. We should makenecessary measures to aware the employees about the dimensions of HR department.

0%

10%

20%

30%

40%

50%

60%

70%

80%

10%

0%4%

0% 0%

16%

0%

80%

Response

Response


7/35

~ ~ 7

OPINION REGARDING AWARENESS OF THE FUNCTIONS OF HR WITHIN THE DIVISION:-

HR is itself a vast area to cover, here researcher is want to find out whether the respondents are

aware of the functions of HR within the division or not. It is necessary for the department to act more

functionally but ots possible only when employees are aware about it.OPTONS No. Of Respondents % of Response

To some extent 35 70

To great extent 9 18

Cant say 6 12

From the above chart it is clear that 18% of respondents believe that they are aware of the HR

functions in the division, 70% believes that up to some extent and only 12%of respondents cant say about

this. We should adopt new means to show the functions of HR to other employees.

0% 10% 20% 30% 40% 50% 60% 70% 80%

To some extant

TO great extant

Can't say

70%

18%

12%

Response

Response
http://www.aliexpress.com/product-fm/439173352-Free-shinpping-leather-Case-For-Samsung-Galaxy-S-i9000-carbon-fiber-new-design-not-sale-good-wholesalers.htmlhttp://www.aliexpress.com/product-fm/439173352-Free-shinpping-leather-Case-For-Samsung-Galaxy-S-i9000-carbon-fiber-new-design-not-sale-good-wholesalers.html


8/35

~ ~ 8

DISTRIBUTION OF PERCENTAGE OF RESPONDENTS ON THE BASIS OF SATISFACTION:-

Employees are the most valuable asset of the company and it should be the main of the company to

satisfy them.HR dept. is basically made to sort their problems regarding payroll, salary, pms etc. This part

is basically to find out whether the department is catering the needs of the employees up-to the mart or not.

Options No. Of Respondents % Of Response



Cant say 15 30

Dont know 0 0

It is clear from the above chart that 30% of respondents believe that HR dept. is catering their

needs up to some extent, 40% says up to great extent and next 30% cant say about this and non

respondents dont know about this. Majority of people are not fully satisfied with it and its directly

affecting their performance, so we should have proper channel to sort out their problems and we should

initiate new thing to satisfy them.

0%

50%

100%

To great

extent

To some

extent Can't sayDon't know

40%30%

30%

0%

Response

Response


9/35

~ ~ 9

OPINION OF EMPLOYEES REGARDING WHETHER THE HR Dept. IS CATERING THE NEED OF

THE COMPANY:-

Human Resource are the intangible assets of the organization, but it is necessary for the departmentto cater the needs of the company what company wants and what are they providing. This part of research

is taken to find out whether the departmental needs matching the needs of the company or not.




Cant say 15 30

Dont know 10 20

It is clear from the above chart that 10% of respondents believe that dept. is catering the needs of

the company up to some extent, 40% says up to great extent, next 30% cant say and 20% of respondents

dont know about this.

10%

40%

30%

20%

Response

To great extent

To some extent

Can't say

Don't know
http://www.aliexpress.com/product-fm/379984185-New-Women-s-High-Heel-Boots-Suede-Leather-High-Heels-Ankle-Boot-Boots-Shoes-Size-36-wholesalers.htmlhttp://www.aliexpress.com/product-fm/379984185-New-Women-s-High-Heel-Boots-Suede-Leather-High-Heels-Ankle-Boot-Boots-Shoes-Size-36-wholesalers.html


10/35

~ ~ 10

OPINION OF EMPLOYEES ON THE POLICIES MADE DURING LAST TWO YEAR:-

Policies are one of the ways to attract the talent, if the policies is being made on the favour of the

employees than it act as a motivator for them to give their 100% for the benefit of the organization. This

part of the research is taken out to find out that whether the employees are satisfied with the policy or not.


Yes 15 30

No 35 70

In the above chart it is clear that 70% of the respondents are not satisfied with the policies and only

30% are satisfied with it. Satisfaction of employees and performance are inversely proportional to each

other.

30%

70%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Yes

NO

Response

Response
http://www.aliexpress.com/product-fm/485172743-Hot-sell-Discount-2011-New-Fashion-genuine-leather-mens-Snow-boots-with-top-quality--wholesalers.htmlhttp://www.aliexpress.com/product-fm/485172743-Hot-sell-Discount-2011-New-Fashion-genuine-leather-mens-Snow-boots-with-top-quality--wholesalers.html


11/35

~ ~ 11

OPINION OF EMPLOYEES WHETHER THE OBJECTIVE OF THE HR MEETS THE OBJECTIVE

OF THE COMPANY:-

Objective of the company should meet the objective of HR,because company works for its

objective which he ahs to achieve and dept.is a part of it so its objective should also meet. This part of

research is taken out to find out whether the objectives are meeting or not.




Cant say 8 16

Rarely 3 6

In the above chart it is clear that 24% of the respondents believes that objectives of the HR meets

the objective of the company up to some extent,54% says up to great extent, next 16 % cant say and last

6% says it rarely meets. If objectives meets than company proves to be more productive and committed.

54%

24%

16%

1.2

Response

To great extent

To some extent

Can't say

Rarely
http://www.aliexpress.com/product-fm/462824006-Bag-manufacturer-wholesale-free-shipping-Beautiful-hello-kitty-handbag-2color-white-black-wholesalers.htmlhttp://www.aliexpress.com/product-fm/462824006-Bag-manufacturer-wholesale-free-shipping-Beautiful-hello-kitty-handbag-2color-white-black-wholesalers.html


12/35

~ ~ 12

OPINION REGARDING IMPLICATIONS OF EFFECTIVE PRACTISES TO SATISFY THEM:-

Organization main aim is to satisfy the employees and act according to their needs. If organization

wants to be competitive than he should sharpen their employees skills by introducing new practices in the

organization. This research is taken out to find out that whether the new HR practices are implemented or

not and if implemented than employees are satisfied with them or not.



To some extent 16 32Cant say 11 22

Rarely 11 22

It is understood from the above chart that only 32% of the respondents agree from the point that

0%

5%

10%

15%

20%

25%

30%

35%

To great extent to some extent Can't say Rarerly

24%32%

22% 22%

Response

Response
http://www.aliexpress.com/product-fm/288389260-All-inclusive-hardground-plush-leather-slippers-wholesalers.htmlhttp://www.aliexpress.com/product-fm/288389260-All-inclusive-hardground-plush-leather-slippers-wholesalers.html


13/35

~ ~ 13

department is implementing effective practices to satisfy employees up to some extent, and the next 24%

believes that implementation is up to great extent. And 22% cant say and last 22% says that they rarely

implement any practices.

OPINION REGARDING AWARENESS OF HRD RELATED ACTIVITIES IN THE DIVISION:-

This part of research is being taken to find out whether the employees are aware of the practices

within the division or not.


Yes 20 40

No 30 60

From the above chart it is clear that only 40% of the respondents are aware of the activities and

next 60% are not aware of them.

0%20%

40%60%

80%

Yes

No

40%

60%

Response

Response
http://www.aliexpress.com/product-fm/463788956-Free-shipping-beautiful-sport-shoe-Casual-shoe-basketball-shoe-walking-shoe-wholesalers.htmlhttp://www.aliexpress.com/product-fm/463788956-Free-shipping-beautiful-sport-shoe-Casual-shoe-basketball-shoe-walking-shoe-wholesalers.html


14/35

~ ~ 14

OPINION REGARDING CONCETRATION OF DEPARTMENT ON THEIR CORE AREAS:-

HR act as a support system within the organization. So, its necessary for the department to concentrate on

their core areas so that they can strategies something better for the well being of the company and their

employees.




Cant say 10 20

0%

10%

20%

30%

40%

50%

60%

To great extant To some extant Can't say

52%

28%

20%

Response

Response
http://www.aliexpress.com/product-fm/349712436-free-shipping-good-price-PU-handbag-women-handbags-chinese-handmade-bags-dark-brown-handbag-for-autumn-wholesalers.htmlhttp://www.aliexpress.com/product-fm/349712436-free-shipping-good-price-PU-handbag-women-handbags-chinese-handmade-bags-dark-brown-handbag-for-autumn-wholesalers.html


15/35

~ ~ 15

From the above chart it is understood that 28% of respondents expressed that up to some extent

only department is able to concentrate on its core area. next 52% believed that dept. is concentrated on its

core area up to great extent and only 20% cant say about this.

Opinion regarding Need for training:-

Training and development is a process that entails a comprehensive assessment and a

methodological nature of the employees potentialities keeps in mind the companys requirement and

objectives. Out right purpose of training is to increase knowledge and skills for the job under

consideration. Training helps in acquiring skills fresh knowledge on the job.


10-30 % 3 6

20-40 % 2 4

50-60% 16 32

70-80% 29 58
http://www.aliexpress.com/product-fm/461652729-womens-wings-ballerinas-shoes-free-shipping-white-wholesalers.html


16/35

~ ~ 16

It is clearly mentioned in the above chart that..of respondents have said that the concentration on T

& D part should be . 70-80says 58% next 32% says50-60 ,10-30 last 6% and 20-40 says 4% only.

Opinion regarding HR Initiatives:-

HR initiatives are the new means and measures which is implemented with in the division to

satisfy their employees, to sharpen their skill & to make their employees updated with the new findings.


25-40% 10 20

50-60% 18 36

75-80% 20 40

100% 2 4

0%

10%

20%

30%

40%

50%

60%

10-30% 20-40% 50-60% 70-80%

6%4%

32%

58%

Response

Response
http://www.aliexpress.com/product-fm/465754776-NEW-Special-offer-goods-Free-Shipping-Fashion-genuine-leather-shoulder-bag-handbag-Men-Bag-wholesalers.htmlhttp://www.aliexpress.com/product-fm/465754776-NEW-Special-offer-goods-Free-Shipping-Fashion-genuine-leather-shoulder-bag-handbag-Men-Bag-wholesalers.html


17/35

~ ~ 17

It is clearly mentioned in the above chart that 40% of respondents have said that concentration on

HR initiatives should be 75-80%, 36% says 50-60%, next 20% says 25-40% and last 4% says

concentration should be 100%.

RESPONDENTS OPINION REGARDING COMMUNICATION SYSTEM OF HR:-

Communication is the way by which one can share their views with others, it plays an important

role in an organization. Communication system should be strong with in the organization so that the

employees get information in time and they are aware of the activities which are being practiced by the

organization.

Options No. Of Respondents % Of ResponseTo great Extent 10 20

25-40%

50-60%

75-80%

100%

0% 5% 10% 15% 20% 25% 30% 35% 40%

20%

36%

40%

4%

Response

Response
http://www.aliexpress.com/product-fm/469323423-Free-Shipping-Hot-wholesale-24pcs-lot-CJA16-OL-word-shall-no-good-retro-leather-thin-buckle-wholesalers.htmlhttp://www.aliexpress.com/product-fm/469323423-Free-Shipping-Hot-wholesale-24pcs-lot-CJA16-OL-word-shall-no-good-retro-leather-thin-buckle-wholesalers.html


18/35

~ ~ 18

To Some Extent 35 70

Cant say 5 10

Regarding communication system above chart clearly shows that 20% of respondents are satisfied

with the communication system up to some extent and 70% are satisfied up to great extent and last 10%

cant say about this.

RESPONDENTS OPINION REGARDING RIGHT TO INFORMATION ACT:-

It is the duty of the department to aware the employees about the new happenings, management decisions

and amendments if made any.


Strongly Agree 12 24

Agree 10 20

Neutral 20 40Disagree 5 10

20%

70%

10%

Response

To great extant

To some extant

Can't say
http://www.aliexpress.com/product-fm/335983167-2010-new-the-latest-leisure-male-pack-The-leather-Briefcases-wholesalers.htmlhttp://www.aliexpress.com/product-fm/335983167-2010-new-the-latest-leisure-male-pack-The-leather-Briefcases-wholesalers.html


19/35

~ ~ 19

Strongly Disagree 3 6

From the above chart it is clear that 20%. of respondents are agree with the fact that all the

happenings 24% strongly agree ,amendments are reach to them on time,10% disagree with this fact,40%

are neutral on this fact10% are disagree and next 6% are strongly disagree with this fact.

It shows that majority of people feel that information doesnt reach on them on time.

OPINION REGARDING INVOLVMENT OF JUNIOR & MIDDLE MANAGEMENT IN HR

INTERVENTIONS:-

Employees are the competitive edge of the company and its necessary for the company to enhance

their skills. Company should focus to implement the HR interventions in junior and middle level as they

are they one who have to perform so its necessary for them to sharpen their skills to make business more

competitive.

24%

20%

40%

10%

6%

0%

5%

10%

15%

20%

25%

30%

35%40%

45%

Strongly agree Agree Natural disagre Strongly disagree

Response

Response


20/35

~ ~ 20




Cant say 12 24

From the above chart its being observed that only 36% of respondents believe that up to some

extent mgmt. is including junior and middle mgmt. in HR interventions, 32% says up to great extent and

next 24% cant say about this.

OPINION REGARDING THAT MGMT.SHOULD GIVE MORE EMPHASIS TO JUNIOR

MGMT.OR NOT:-




Cant say 10 20

32%

36%

24%

Response

To great extant

To some extant

Can't say


21/35

~ ~ 21

From the above chart it is clear that 50% of respondents believe that it is imp. to give emphasis to

junior mgmt.30% in HR interventions to great extent, and 20% says that it is important but up to some

extent.

EMPLOYEES OPINION REGARDING ARE HR INTERVENTIONS OF MIRZA INTERNATIONAL

ARE BENHMARKED FOR OTHER PROMOTIONS:-


Strongly Agree 12 24

Agree 14 28

Neutral 15 30

30%

50%

20%

To great extant

To some extant

Can't say

0% 10% 20% 30% 40% 50% 60%

Response

Response


22/35

~ ~ 22

Disagree 5 10

Nil 4 8

From the above table it is clearly mentioned that majority 30% of respondents i.e believe natural

with the point that HR interventions practiced by Mirza international is benchmarked for rest of the

corporate,8% strongly disagree with this point, next 4% nil about this opinion, and 24% strongly agree

with this point and last 10% disagree with this.

PERSONAL PROFILE OF RESPONDENTS.

In this section of the Research report is an attempt to describe the personal information of the

respondents. This information in required to know about the personal attributes of the employees before

venturing into their perception views on the topic under analysis.

Distribution of Respondents by Age.

24%

28% 30%

10%8%

0%

5%

10%

15%

20%

25%

30%

35%

Strongly agree Agree Natural Disagree Nil

Response

Response


23/35

~ ~ 23


20-25 2 4

26-30 12 24

31-35 16 32

35-40 15 30

40 and Above 5 10

The above table shows that 4% of respondents in the age group of 20-25, 24% of respondents from 26-30,

32% from 31-35 age group , 30% from the age group of 35-40, and 10%. of respondents from the age

group of 40 and above. .

Distribution of Respondents by Sex

The stress of greater financial needs being about greater dissatisfaction with once job which effects their

output. Most of the studies conducted abroad have found that women are more satisfied their job than men,

but men are restless by nature.

0% 5% 10% 15% 20% 25% 30% 35%

20-25

26-30

31-35

35-40

40 & above

4%

24%

32%

30%

10%

Response

Response


24/35

~ ~ 24


Male 35 70

Female 15 30

From the above table it is evident that 70% of the respondents belong to the male sex group and 30% of

respondents were female. Sex is an important factor in determining the new ways to adopt while branding

the department. From the above analysis the majority of sex group is male.

Distribution According to the Education Level:-


Graduation 27 54

Post-Graduation 23 46

70%

30%

Response

Male

Female


25/35

~ ~ 25

From the above (figure) it is evident that 50 of respondents are Graduation, 54% and 47% of respondents

are Post-Graduated.

The majority of respondents are belongs to graduates, it shows that the level of academics

education.

Distribution of Respondents by Length of Service:-

Options No. Of Respondents % Of Response0-1 Year 5 10

Response

40%

45%

50%

55%

Graduaton PG

54%

46%

Response

Response


26/35

~ ~ 26

2-4 Year 20 40

5-7 Year 15 30

7 and Above 10 20

The above chart shows that the service of respondents 10% from 0-1 year, 40% from 2-4 years,

30%.from 5-7 years and 20% respondents from 7 year and above. It is clear that the majority of the

respondents is 2-4 years of service.

Findings

This chapter attempts to recapitulate the major findings of the study. This highlights the major

findings that are derived from the analysis of date from the previous chapter, which followed by the

0% 5% 10% 15% 20% 25% 30% 35% 40%

0-1 year

2-4 year

5-7 year

7-year & above

10%

40%

30%

20%

Response

Response


27/35

~ ~ 27

suggestions made by the investigator.

1. The majority i.e., 32% respondents are of age 31-35 and 24% between 26-30. It can be said that

the companys work force is mature & young.

2. The 70% i.e., 35 respondents are males. It shows that there are fewer opportunities for women in

this company.3. Fairly high number that is 54% means 27 respondents are acquired Graduation degree. It shows

the majority of academic education.

4. 40% of respondents are employed in company since 4 years. Means experience of

respondentents in the company is ranging from 2 to 4 years of services.

1. 80% of respondents are aware of the broader aspect of HR but still there are 20% of respondentswho think that HR is only about human resource.

2. Fairly higher number that is 70% of respondents are aware of the functions up to some extent onlyand even its observed in the research that 40% of the respondents experienced that department is

catering their needs up to some extent only ,so its clear from above observation that employees are

not satisfied with current functioning of the department.

3. Thirty one respondents i.e.32% of respondents feels that HR dept. is catering the needs of thecompany but up to some extent only.

4. Opinion expressed regarding policies made during last two year the 70% respondents i.e. 60% ofrespondents are not satisfied with it.

5. Twenty-three i.e. 54% of respondents are satisfied with the fact that objectives of the HR meets theobjective of the company but up to some extent only.

6. The majority of respondents i.e. 32% have said that dept. has implemented effective practices tosatisfy them but op to some extent and they should concentrate on this part.

7. There are only sixteen i.e., 32% of respondents who are aware of the HRD related activities in thedivision and large part of it i.e. 68% are not aware of it.

8. The majority of respondents i.e., 58% of respondents have said that dept. is able to concentrate onits core areas but up to some extent only.

9. The training and development programs of company, 58% of respondents have said theconcentration on T& D should be 70-80%

10.Sixteen i.e. 32% of respondents believes that concentration on HR initiatives should be 75-80%.

11.Opinions regarding communication system of HR dept. the 70% of respondents have said that theyare satisfied with the system but up to some extent and next 20% of respondents found it more

satisfactory.


28/35

~ ~ 28

12.18 respondents have experienced that company is giving priority to junior and middle managementin HR interventions but up to some extent only.

13.Majority of respondents i.e. 60% believes that company should include junior and middle mgmt. inHR interventions up to great extent as managerial skills available in company steer the company to

a bright future.14.Opinion expressed regarding HR interventions practiced by company can be benchmarked for other

corporate, majority of respondents i.e. 30% natural agreed with this fact.


29/35

~ ~ 29

CHAPTER 7-RECOMMENDATIONS:-

1-We should make them understand about the broader prospective of the term HR.

2-Company should make out maximum from their human resource.

3-Company should take new initiatives to sharpen the skills of the employees.

4-Department should look in to the problem sincerely and react on it on time.

5-Training should be given to them and several post assessment tools should be implemented to find out

whether they are gaining or not.

6-Create a method to calculate ROI.

7-Company should adopt new means and measures to satisfy the employees.

8-Open communication system should be there so that they are free to exchange their ideas.

9-Separate BLOG should be made where employees can write their suggestions, problems etc.

10-HR service centre should be opened so that dept.gets time to concentrate on their core areas.

11- Employees are dis-satisfied in management recognition of individual employees, when your

employees do good work, recognize them and appreciate it for immediately.

12- There should be timely interaction between executives at junior & senior level before finalizing any

major HR decision.

13-We should include HR as a strategic partner.

14-Make the employees aware of new upcoming areas of HR.


30/35

~ ~ 30

15-Separate Forum should be made to conduct the surveys in various departments for better

understanding of problems and their needs.

16-HR dept. should initiate new communication policies for the distribution of information

17-There should be some HRD initiatives to junior mgmt..

..


31/35

~ ~ 31

CHAPTER 8-BIBLIOGRAPHY

Books: -

Research methodology (text and cases)

(C .R KOTHARI)

Human resource management

(Mirza saiyadin)

Human Resource Management

(Gary Dessler)

Human Resource Management

(K. Aawathappa)

Websites: -

www.mirza.co.in

www.google.com

www.humancapital.com

Various leading newspapers like, the economic times, business line, business standard, times of Indiaand magazines like, the business world, business today etc.
http://www.mirza.co.in/http://www.mirza.co.in/http://www.google.com/http://www.google.com/http://www.humancapital.com/http://www.humancapital.com/http://www.humancapital.com/http://www.google.com/http://www.mirza.co.in/


32/35

~ ~ 32


33/35

~ ~ 33


34/35

~ ~ 34


35/35

ashish-project1mirza q. repaired)

Documents