asc managers report december 2010 v7

8/8/2019 ASC Managers Report December 2010 v7

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Presented to Animal Shelter CommissionThursday, December 9, 2010

Dallas Animal Services

Managers Report


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Purpose

The purpose of the Managers Report is toprovide an overview of the progress andcurrent statistics related to the operation ofDallas Animal Services.


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Community Outreach

Outreach efforts forOctober throughNovember 2010 included: 8 Events

7 Community presentations 3 Shelter tours

3 Schools

23 Responsible Pet Ownership classes in English

and Spanish (39 attendees)

Facebook page, Dallas Animal Services andAdoption Center, was launched October 28.


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Community Outreach PicturesHowl-O-Ween Exall Recreation

Center

Howl-O-Ween was DAS first Halloween-themed event with animal welfare groups providing goodies and giveaways for pets, a pet parade contest withlocal celebrities as judges, and door prizes.

Thanksgiving Camp at Exall Rec Centerwas an educational camp for kids during Thanksgiving break. The focus for one afternoon was animal safety,including responsible pet ownership and bite prevention. The day was topped off by decorating dog biscuits for their pets.


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Volunteer Program

Overall Statistics:

20 volunteers considered active 15 volunteers worked in October and/or November

2 volunteers were placed on Inactive list

Planned Improvements:

Design job descriptions Use Customer Surveys to identify potential volunteers

Web site being redesigned for volunteer information

Snapshot:October 2010 November 2010

15 volunteers with 104.75 hours 9 volunteers with 51.25 hours


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Customer Survey Results

A Customer Survey is conducted on an on-going basis at the Dallas Animal Shelter togain feedback from customers.

312 individuals completed the survey between October 1, 2010, and November 30,2010, and provided the following purposes for visiting the Animal Shelter:

91% of those surveyed rated the Cleanliness of the Shelter and the Condition ofthe Animals as Good or Excellent

92.3% of those surveyed rated the Service Received as Good or Excellent

301 would recommend the Dallas Animal Shelter to others

70 individuals said that they would be interested in volunteering

When asked how visitors learned about the animal shelter, the following responseswere provided:

Drive By 56 SPCA Recom 7 Petfinder 5 Friend 83 City Web 54

Internet 56 Media 9 Face Book 5 ASO Field 8 Reclaim Pet 5

Adoption Lost and Found Both Tour Garage Sale Permits

190 95 13 6 8


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Cruelty Investigations

Action October November 2010 YTD

TOTAL SERVICE REQUESTS 348

Citizen Complied 234

Referred to Cruelty Investigations Team (CIT) 114

Response from CIT

Citizen Complied 99

Seizure Warrants Served and 10 animals seized (dogs) 3

Pending 12

Citations issued for Chapter 7 violations 15


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Cruelty Investigations by Council District

28

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13

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37

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Council

istrict

October-November YT

Initial Total Service Requests CIT


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Tethering Investigations

Action October November 2010 YTD

TOTAL SERVICE REQUESTS 274

Open follow-up investigations 112

Tether calls received 162

Response

Citizen complied 14

Calls unfounded 51

Citizen Non-Compliance being followed-up @ the end ofmonth

209

Citations issued 14

Notices of Violation 76


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Tethering Investigations by Council District

23

18

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21

7

11

14

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October-November YTD


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Citation Comparison

Code # / Violation

October 1 November 30

FY09/10 FY10/11

7-4.2A1 Fail to Register Dog or Cat 199 48

7-3.1A Fail to Confine/Stray Dog 181 57

7-4.10A Fail to Spay/Neuter 73 12

7-4.1A1 Fail to Vaccinate Dog or Cat 60 5

7-4.2A3 Fail to Show Current Registration Record 29 37

7-7.3B Owns Rooster in City Limits 15 2

7-4.7A3 Tethered Dog No Shelter/Food/Water 15 6

7-4.1A3 Fail to Show Current Rabies Record 13 2

7-3.2A1 Maintenance of Premises 9 3

7-4.2A2 Not Wearing Registration Tags 6 0

7-3.2B Odor from Waste 5 1

7-3.1B Tethered Animal/Unlawful Restraint 4 1

7-7.1 Interference with Animal Control Officer 4 0

7-4.6C1 Over Pet Limit Combination of Six 3 0


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Citation Comparison Continuation

Code # / Violation


FY09/10 FY10/11

7-4.11A Intact Animal Permit 3 1

7-7.5A2 Fail to Show Certificate of Current Vac for Ferret 3 6

7-2.4B1 Fail to Quarantine at Shelter 2 2

7-4.9A2 Confinement not Sufficient to Prevent Escape 2 1

7-4.9A3 Confinement does not Provide Adequate Shelter 2 0

7-2.6A5 Pet not Microchipped 1 0

7-4.1A2 Not Wearing Vaccination Tags 1 1

7-4.7A1 Tethered Dog Allowed to Leave Premises 1 1

7-4.7A2 Tethered Dog Entangled 1 1

7-4.8A Allows Defecation on Public Property 1 0

7-6.1A2 Sale of Prohibited Animals 1 0

7-3.2A2 Unhealthy Conditions 0 2

7-4.7A4 Tethering Requirements Not Met 0 1

7-2.4B3 Fail to Quarantine at Home 0 1


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Citation Comparison Continuation

Code # / Violation


FY09/10 FY10/11

7-4.9A1 Confinement Less Than 150 sq. ft. 0 1

7-7.2A1 Sale of Animals on Public Property 0 1

7-4.8B2 No Poop Materials 0 0

7-4.6B Over Pet Limit Combination of Four 0 0

7-4.6C2 Over Pet Limit Combination of Eight 0 0

7-6.1A1 Owns a Prohibited Animal 0 0

7-7.2A2 Sale of Animals w/o Proper Certification 0 0

7-7.3D1 Fail to Confine Rooster 0 0

7-7.4A1- Noisy Animal 15 Consecutive Minutes or More 0 0

7-7.61 Animals Used as Prizes 0 0

7-3.3A Illegal Trapping of Animals 0 0

7-3.5A Transporting Animal in Open Bed of Vehicle 0 0

7-2.4B2 Fail to Quarantine at Vet 0 0

Grand Total 634 193


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Shelter Intake Statistics

Intakes

October November YTD

2009/10 2010/11 Variance % Change

Dogs 4,133 3,098 -1,035 Decrease 25%

Cats 1,369 1,219 -150 Decrease 11%

Other 565 542 -23 Decrease 4%

Total 6,067 4,859 -1,208 Decrease 20%

Note: Other includes Wildlife, Livestock, Exotic


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Shelter Statistics OutcomesOutcomes

October- November YTD


Adoptions 403 410 7 Increase 2%

Dogs 344 331 -13 Decrease 4%

Cats 59 79 20 Increase 34%

Redemptions 297 262 -35 Decrease 12%


Cats 14 12 -2 Decrease 14%

Other 1 3 2 Increase 200%

Rescue/ Relocate 565 914 349 Increase 62%

Dogs 193 423 230 Increase 119%


Other 240 313 73 Increase 30%

Euthanized 4,675 3,385 -1,290 Decrease 28%

Dogs 3,189 2,162 -1,027 Decrease 32%

Cats 1,165 1,003 -162 Decrease 14%


Miscellaneous 97 107 10 Decrease 10%




Total 12,074 10,156 -1,918D

ecrease -16%


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Shelter Statistics Miscellaneous

OutcomesOctober- November YTD


Deceased Shelter 34 47 13 Increase 38%

Dogs 28 26 -2 Increase 7%


Other 3 3 0 Same 0

Missing 21 39 18 Increase 86%




Stolen 0 1 1 Increase 100%


Cats 0 0 0 Same 0

Other 0 0 0 Same 0

Total 55 77 22 Increase 40%

A work instruction on reporting and documenting missing animals is currently under development.

Inventory to kennel checks are being performed by supervisor to clear discrepancies


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Offsite Adoptions

Pet TypeOctober 1 November 30

FY 09/10 FY 10/11

Dogs 24 7

Cats 0 0

Total 24 7

Animal Services adopted 7 dogs during offsite events at the following: October 9 Petsmart Greenville in partnership with Paws in the City; 1

Adoption October 16 Indigo Apartments; 2 Adoptions October 17 Pet Supply Plus in partnership with Paws in the City; 4

Adoptions October 3 Spay Day at SPCA resulted in 16 animals micro-chipped.


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Spay/Neuter Subsidy Program

October 1 November 30FY09/10 FY10/11 % change

Applications Received 97 147 52%

Applications Approved 63 126 100%

Applications Denied

* Maximum Limit of 2 pets

34

(0)

21

(1)-38%

Surgeries Performed 87 69 -21%

38% of the applications were denied due to the following:

Non-Dallas residents;

Failure to provide proof of public assistance;

The guideline for the maximum limit of two pets was previously met.*

The current balance is approximately $140,901.

Balance from previous report - $147,833. Total expenditures reported in October report.


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Regulated Animals PermitsOctober 2010

No. Period Issued Permit Holder Location# of

Animals

1 10/22/10 RP-2011-1 Texas Camel Corps 650 S. RLThornton

4

No permits were issued for the month of November.

Staff is initiating a review of this process and forms.


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Recent Changes and Updates

Feral cat dens, donated by Companions for Life, havebeen added to all the cat cages in Lost and Found. Addition signage has been added to point citizens to

areas of adoptable animals that may have beenoverlooked.

Daily roll calls have been implemented for fieldpersonnel.

Personnel attended training classes hosted by SPCA onanimal handling.

It is anticipated the Quality of Life (QOL) Committee willconsider allowing flexible adoption fees. This meeting is

currently scheduled for December 13, 2010. The HSUS Report was received on November 22, 2010.

The QOL Committee will be briefed during the scheduledJanuary 24, 2010 meeting.


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Updated Draft Mission Statement

The mission of Dallas Animal Services is topromote a clean healthy living environmentfor animals and people through:

Providing care and comfort to the animals it

serves

Striving to place all adoptable pets into lovingenvironments

Encouraging responsible pet ownership

Rescuing animals subjected to cruelty or neglect

Enforcing local and State laws


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Updated Draft Core Values

The mission statement, policies and practiceswould all be done within the framework of ourcore values. Heres a working draft ofpossible core values: Compassion Teamwork Partnership Safety Education Communication Accountability

asc managers report december 2010 v7

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