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Page 1: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal
Page 2: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

Artificial Intelligence TodayA Challenge to Consider

Page 3: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

82% see AI value for CX

85% see value in using AI for

internal operations

87% report one or more

data pipeline challenges

44% report increasing customer

engagement

55% say AI/ML has improved asset tracking and lowered operational

costs

© Copyright 2019 Dell Inc.

50% of current users in

production say AI has enhanced

their understanding of customers

Outcomes of current AI use cases

Page 4: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.6Internal Use - Confidential

Use Case:AI in the Workplace of the

Future

Page 5: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

AI driving changes in the workplace

Page 6: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.8Internal Use - Confidential

How Dell Technologies makes AI Real

Page 7: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.9Internal Use - Confidential

Keys to AI success

AI fuel

Data Compute

AI engine AI drivers

Expertise

Page 8: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.10Internal Use - Confidential

Putting data to work

Throughput

1 MB/s

1 GB/s

10 GB/s

100 GB/s

1 TB/s

Data Analytics

`

Machine Learning Deep Learning

Concurrent

calculations

10

100

1,000

10,000

100,000

1,000,000

10,000,000

1

100s -10,000s cores, accelerators10s - 100s cores1-10s cores

Data scale1GB 1TB 1PB 100PB

Structured data

Labelled semi-structured data

Unlabeled, unstructured data

Page 9: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

AI On Dell

AI In Dell

AI For Dell

IoT

[ picture fill for transparency ]

© Copyright 2019 Dell Inc.

Page 10: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.12Internal Use - Confidential

AI Solutions

AI On DellAI Data Management

AI Ecosystem

The AI Platform

AI Optimized Compute

AI Optimized Storage

© Copyright 2019 Dell Inc.

Page 11: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.13Internal Use - Confidential

Intelligent Storage Optimizations

AI In Dell

Intelligent Management and Orchestration

Intelligent Workload Placement

Intelligent Accelerator Optimizations

Intelligent Fabric Management

© Copyright 2019 Dell Inc.

Page 12: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.14Internal Use - Confidential

Services Optimizations

AI For Dell

Parts Failure PredictionRepair Time PredictionGuided Path Resolution PredictionFraud Prediction

Supply Chain OptimizationsQuality IssuesCost PredictionCommodity Demand ForecastingLarge Order DisruptionDynamic Inventory

Robotic Process AutomationChat BotsOnline RecommendationsFacial RecognitionCustomer Satisfaction via NPSSales Bots

© Copyright 2019 Dell Inc.

Page 13: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.15Internal Use - Confidential

The Future of AI

Page 14: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

Counter AI

Third Wave AI

© Copyright 2019 Dell Inc.

Page 15: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.17Internal Use - Confidential

First Wave – Rules Base AI

Third Wave AI

Second Wave – Statistical Learning

Third Wave – Model Based

Humans Build and Tune The ModelsDecision Trees – Computer GamingReasoning

Good at Object Detection

Washing

Machine

Dog

Systems Build and Tune The ModelsNo Training NeededSystems are contextually adaptiveReasoning, Perceiving, Learning, Abstracting

Humans Build The Models, Machines TuneNeural NetsComputer Vision – Autonomous VehiclesPerceiving, Learning

Poor at Reasoning

Page 16: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

Counter AI

Third Wave AI

© Copyright 2019 Dell Inc.

Page 17: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.19Internal Use - Confidential

Counter AI

Page 18: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal

© Copyright 2019 Dell Inc.20Internal Use - Confidential

AI Community is Split on AI’s Future

Counter AI Invest in Understanding and Mitigating AI challenges

It’s going to save/destroy humankindWhoever controls AI will they control the world

• Work to eliminate Algorithmic Bias• Invest in Digital and AI Literacy• Support AI policy development and

enforcement

Page 19: Artificial Intelligence Today - Dell Technologies US€¦ · Artificial Intelligence Today A Challenge to Consider. 82% see AI value for CX 85% see value in using AI for internal