arma nyc annual conference · arma nyc annual conference march 6, 2018 ... metro chapter how i...

ARMA NYC Annual Conference

March 6, 2018

INFORMATION MANAGEMENT PROFESSIONALS

METRO CHAPTER

How I Learned to Stop Worrying and Love Digital Transformation

Presented by Joe McKendrick

We've Made Some Quantum Leaps Lately...

Photo: WikiMedia

Org Chart, circa 1990

Information Managers (Somewhere in there)

Org Chart, circa 2018

CFO

CIO

Everyone else

Information Managers

CMO

CEO

LOB managers

7 Misguided Assumptions About the Digital Journey

Photo: Joe McKendrick

Assumption: “Everyone is doing it”

Reality: Digital transformation has been occurring in

spurts and stumbles for years

Everyone Has a Different Perspective on Digital

Photo: World Wildlife Fund

Cloud?

Social media?

E-Commerce?

Mobile apps?

Multi-channel?

Internet of Things?

Big data?

Artificial intelligence?

Assumption: “Digital transformation

means profitability”

Reality: It takes time – and

investment before ROI kicks in

Assumption: “You need mountains of

data to be truly data driven.”

Reality: You need the right data at

the right time

Assumption: “It's all going to be

done for us. All we have to do Is hit a switch.”

Reality: Digital technologies, as

with traditional systems,

requires expertise, active

management to deliver value.

Assumption: “Everything these days needs to be real-time,

super fast.”

Reality: Business is about

relationships, which take time to grow and

flourish

Assumption: “Data is at risk in the cloud (or other digital

settings)”

Reality: Data may be more

secure within cloud services than in on-

premises data centers

A Caveat: One More Think to Think About for Data Security in the Cloud "While some [cloud providers] will undertake to make the necessary number of backups, most will not warrant data integrity, or accept liability for data loss.” -Stanford Technology Law Review

Assumption: “Artificial intelligence and machine learning are ready to run the

business.”

Reality: Well, let's hold that

thought...

Today's Information Manager: Leader, Teacher, Innovator, Technologist

Photo: HubSpot

Photo: HubSpot

Big Data

Internet of

Things

Competing on

Analytics

Analytics for All

Artificial Intelligence

Machine Learning

Every Digital Disruption is Data-Driven

Real-Time Event

Management

Cloud Traffic Keeps Growing, as Does Its Data

2015 3.9 zettabytes/yr.

2020 14.1 Zbs/yr.

Source: Cisco

22% of cloud workloads will be analytics and Internet of Things by 2020, up from 20%


Data Cloud on the Rise


Ongoing surveys* of information managers, 2013 to present Percentage managing significant share of data assets in the cloud:

13% Percentage planning to move significant share of data assets to the cloud within next two years:

33% *Conducted by Unisphere Research, a division of Information Today, Inc.

Communicate/”tell a story” with data

67% Support data analysis/making data-driven business decisions

59%

Enable forecasting and prediction

58% Deliver presentations to senior management

57%

Data Activities on the Rise

Photo: BLS

Oversee or advise on systems design and analysis

57% Develop analytic models

54% Enable data visualization

53%

Identifying and deploying cloud resources

53%

More Data Activities on the Rise


Emerging Opportunities for Information Managers


It's all about: Disruption and Trust Cloud means big changes for organizations... ...And a need for informed leadership to guide enterprises through this great period of change

Some “HBIs”

(Half-Baked Ideas About the Near Future)



Half-Baked Idea #1

Cognitive Technologies (Artificial intelligence and machine learning) will enhance and create new jobs, not replace them

Photo: Honda

Half-Baked Idea #2

There will be many new inventive ways data will be employed (this is only the beginning)


Half-Baked Idea #3

The future will be highly distributed. (Internet of Things, Fog computing)


Half-Baked Idea #4

Every company, regardless of business, is a data company (And delivers and consumes Data as a Service)


Getting Started, Moving Forward on the Digital Journey


Trust is the glue of data-driven enterprises. Tackle information security concerns, head on. Put information governance front and center. Deploy cloud where it makes business sense. Encourage continuous training & education. Encourage critical thinking.

INTERNATIONAL

Thank You!

METRO CHAPTER

Joe McKendrick Email: [email protected] Twitter: @joemckendrick

arma nyc annual conference · arma nyc annual conference march 6, 2018 ... metro chapter how i...

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