arizona journal of pharmacy

Spring 2013 Vol. 5, no. 2

ArizonA JournAl of phArmAcy THE OFFICIAL PUBLICATION OF THE ARIZONA PHARMACY ASSOCIATION

BROUgHT TO YOU BY PHARMACY NETwORk OF ARIZONA

cardinalhealth.com/GenerationRx

For more information about the award, visit cardinalhealth.com/GenerationRx

The Arizona Pharmacy Association and the Cardinal Health Foundation congratulate Dean Wright as the recipient of the 2013 Cardinal Health Generation Rx Champions Award!

© 2012 Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO, and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. Lit. No. 5CR10670_AL (12/2012)

This award recognizes a pharmacist who has demonstrated excellence in community-based prescription drug abuse prevention. We celebrate Dean’s outstanding efforts and commitment to raising awareness of the dangers of prescription drug abuse among the general public and among the pharmacy community.

Spring 2013 • ArizonA JournAl of phArmAcy • 1

Spring 2013

www.azpharmacy.org

in ThiS iSSue

columnSPresident’s Message 2CEO’s Message 3Academy News • Community Pharmacy Academy 26• Geriatric Care Academy 26• Health-System Academy 27• Managed Care Academy 28• Technician Academy 28• Student Pharmacist Academy 29

feATured ArTicleSA New Guy in Town 16A Look Back - Infant Nursing Bottle 17Time Capsule 17M.O.V.E.: A Pilot Program to Initiate Early Physical Therapy Interventions for Mechanically Ventilated Patients in an Intensive Care Unit 18Pharmacists on a Mission of Mercy 20Bronchodilators Effective in the Treatment of RSV in Children: Fact or Fiction? 21

depArTmenTSNew Members 5Association News 6PAPA 11Legislative Update 12Arizona State Board of Pharmacy 14Student Perspective • PD@C 24• Inaugural Southwest Pharmacy Symposium 25Drug Information Question 30 Feature Pharmacist • OneWhoDefinesInnovationinPharmacy 23Continuing Education 32

ediTorJanet WeigelMarketing and Communications Manager

ediToriAl BoArdLeslie Rodriguez, Pharm.D. Tina Smith, Pharm.D., BCPSWhitney Rice, Pharm.D. Nicholas Muscolino, Pharm.D.Laura Tsu, Pharm.D.

Cover photo by Arizona State Parks

Vol. 5, no. 2

ArizonA JournAl of phArmAcy THE OFFICIAL PUBLICATION OF THE ARIZONA PHARMACY ASSOCIATION

BROUgHT TO YOU BY PHARMACY NETwORk OF ARIZONA

cardinalhealth.com/GenerationRx

For more information about the award, visit cardinalhealth.com/GenerationRx

The Arizona Pharmacy Association and the Cardinal Health Foundation congratulate Dean Wright as the recipient of the 2013 Cardinal Health Generation Rx Champions Award!

© 2012 Cardinal Health. All rights reserved. CARDINAL HEALTH, the Cardinal Health LOGO, and ESSENTIAL TO CARE are trademarks or registered trademarks of Cardinal Health. All other marks are the property of their respective owners. Lit. No. 5CR10670_AL (12/2012)

2 • ArizonA JournAl of phArmAcy • Spring 2013

preSidenT’S meSSAge STewArdS of phArmAcy

michAel dieTrich, phArm.d.AzpA preSidenT

The articles and features in this issue of the Arizona Journal of Pharmacy trulyreflectAzPAmembers’passionand vision for the practice of pharmacy. The great work chronicled here spans generations of pharmacists, student pharmacists, and pharmacy technicians. These dedicated professionals embody the mission of the Arizona Pharmacy Association and are noble stewards of our profession.

An exceptional example of this stewardship was demonstrated at the 2013 AzPA Student Leadership Conference held on March 23rd in Phoenix. Thirteen student pharmacists from Midwestern University and the University of Arizona were selected to attend the full-day conference recognizing and developing the future leaders of pharmacy. Topics included mentorship,financialtipsforsuccess,and leadership principals. Presenters ranged from a new practitioner, to two seasoned veterans, and an icon in our profession.

Tom Jaeger, Pharm.D., MBA, offered financialplanningstrategiesforretiringstudent loan debt, accumulating wealth, and investing wisely. Keith Cook, R.Ph., President of Avella Specialty Pharmacy and Crane Davis, Pharm.D., Assistant Pharmacy Director and Sales Manager for Fry’s Pharmacy, shared principlesforleadershipandreflectionson their personal pharmacy career paths.

The keynote speaker, Metta Lou Henderson, Ph.D., Hon.D., spoke about Leadership, Mentorship, and You. Dr. Henderson received her BSPharm

from the University of Arizona College of Pharmacy in 1961 and went on to receive both her MSPharm and Ph.D. fromUofA.Abonafidepharmacypioneer, she is a curator for the Women in Pharmacy Exhibit and Conference Room at the APhA headquarters in Washington, D.C. Dr. Henderson continues to mentor and inspire pharmacists of all ages. To quote her, “I define a leader as an individual who guides and directs others…They create ideas and follow up…This individual has vision and guides others toward that vision.” Well said, Dr. Henderson.

Pharmacists and AzPA members Jane Abrams, Mary Gurney, Elizabeth Pogge, Nicole Romney, and Tara Storjohann, along with seven third-year student pharmacists from Midwestern University, participated in the Arizona Dental Mission of Mercy (AzMOM) project coordinated by the Central Arizona Dental Society. The article on page 20 highlights this great humanitarian effort.

AzPA is privileged to count among its members some of the leading authorities in the country on continuous quality assurance (CQA). Terri Warholak, R.Ph., Ph.D., Neil MacKinnon, BSPharm, MSPharm, Ph.D., and Kenneth Baker, R.Ph., J.D., are passionate about making sure you and your pharmacy are ready for the enforcement of the new board of pharmacy rules regarding reporting of medication errors. Be sure to read the continuing education article on CQA (see page 32) and plan to attend the CQA Workshop at the AzPA 2013 Annual Convention & Trade Show.

AzPA is responding to the needs of the modern pharmacy practitioner with the 2013 Annual Convention & Trade Show. Based on feedback received from last year’s convention attendees, we are offering more continuing education programs, more opportunities for networking, and a specialized track designed for independent pharmacy

owners focusing on business strategies and Arizona law updates. The student track also returns this year with mock interviews and CV reviews. The theme of the convention is Pharmacy: A Global Profession and the programming delivers topics and issues that have a direct and/or indirect impact on our profession. We will also install the 2013-2014 AzPA Board of Directors - the next generation stewards - at the Awards Luncheon during the annual convention.

Our Association is fortunate to have active and dynamic members who are passionate about what they do for the profession, for patients, and for their communities. I invite you to join us at the annual convention and experience thispassionandenergyfirsthand.Bring a colleague or two, or if you are unable to attend this June, visit the AzPA website for the complete calendar of events.

Your Association is committed to

serving and representing all practice settings. It exists to foster the passion and vision of pharmacy professionals. Being a member of the Arizona Pharmacy Association is the best way to be a steward of the pharmacy profession.

MISSION STATEMENT

The Arizona Pharmacy Association is committed to serving and

representing all practice settings.

AzPA will foster safe and effective medication therapy, promote

innovative practice, and empower its members to serve the health care

needs of the public.

VISION

Empowering pharmacy professionals to provide optimal patient care.

The Voice of Pharmacy in Arizona

Kelly ridgwAy, r.ph.AzpA ceo

ceo’S meSSAge

your eyeS And eArS

The Arizona Pharmacy Association is the voice of pharmacy in Arizona. But it is also the eyes and ears for the profession, always vigilant and responsive to issues impacting you and your patients.

During the 2013 American Pharmacists Association (APhA) Annual Meeting & Exposition in March, pharmacy organization leaders from across the country met to lay the groundworkforaunified,nationalaction plan for integrating pharmacists in current and evolving health care delivery models. AzPA is a strong supporter and partner in this initiative. The goals of the meeting were to:• Discuss the framework for a

national action plan to achieve pharmacist provider status in an evolving health care delivery system

• Review and discuss principles drafted by the National Pharmacy Provider Status Coalition

• Identify ways that stakeholder individuals and organizations can support and contribute to the national efforts so that pharmacy has a united front

The Affordable Care Act and Medicaid expansion are set for full implementation on January 1, 2014. Because the proper recognition and payment models are not currently in place, patients and health care providers often do not have access to the patient care services pharmacists provide. Evidence shows that when pharmacists are part of the health care team providing patient care, outcomes improve, patients report higher rates of satisfaction, and overall health care costs are reduced.

Recognizing pharmacists as health care providers under the Social Security Act gained momentum last year with the change.org petition started by AzPA member Sandra Leal, Pharm.D., CDE. This new coalition of individuals and organizations hopefully will bring us closer to realizing this goal.

On the local front, AzPA closely monitors proposed legislation that may impact the profession and patient care, both positively and negatively, looking to expand and improve pharmacist-delivered services and to prevent unnecessary regulation that may create additional expense and responsibilities for no worthwhile reason.

Recently, Governor Jan Brewer signed into law three new pieces of legislation that AzPA supported and lobbied for during the 2013 legislative session.• HB2327: Dangerous drugs;

definitionexpandedthedefinitionofdangeroustoincludespecificchemicalconfigurationsthattypically compose synthetic cannabinoids and bath salts.

• SB1188: Pharmacy Board modifiessomerequirementsforpharmacists to obtain licenses and expands the board’s options for disciplinary actions. The legislation also expands the compressed medical gas supplier permit to include durable medical equipment. Further,itexpandsthedefinitionofa prescription to include an order initiated by a pharmacist pursuant to a drug therapy agreement with a health provider, or immunizations or vaccines administered by a pharmacist.

• SB1353: Insurance coverage for telemedicine requires health care insurers to cover services provided through telemedicine if services would be covered if provided in person.

In addition, AzPA was able to defeat a number of bills that would have had a negative impact on the practice of pharmacy, including: • SB1438: Biosimilars which as

proposed would have required pharmacists to notify the prescribing practitioner when dispensing a FDA approved interchangeable biosimilar biological product to a patient. Such a requirement would reduce the capability of


a pharmacist to substitute safe, federally approved and cost-effective drugs. Pharmacists have successfully and safely substituted generic medications for years based on federally approved standards and must be able to continue this practice with new innovations in the marketplace. Such practice provides safe and cost effective alternative treatments for the patient’s served by our nation’s community pharmacists.

The role of the pharmacist as a health care provider is not limited to direct patient care. AzPA is actively promoting and educating pharmacy professionals and the public on issues related to prescription drug abuse and the prevention of medication errors through continuous quality improvement processes. Effective January 1, 2014, the Arizona State Board of Pharmacy will begin actively enforcing the new continuous quality assurance requirements for community pharmacies. This issue of the Arizona Journal for Pharmacy features a continuing pharmacy education home-study activity on the new law.

The 2013 AzPA Annual Convention & Trade Show (see pages 7-9 for more information) is scheduled for June 27th-30th. The four-day event is a great opportunity to earn your CE, reconnect with old friends, make new acquaintances, and network with colleagues. I look forward to seeing you in Tucson at the Westin La Paloma. I think you will like what you see and hear.

let our expertsdo the math

800.247.5930www.phmic.com

Now more than ever, pharmacists are learning just how important it is to have not only proper insurance coverage, but the right amount of insurance. We understand the risks involved in operating a pharmacy practice and have coverage designed to ensure that you and your business are protected. We even provide policies specifically designed for practices that offer specialty services such as compounding or home medical equipment.

Trust the experts - our representatives can help you determine the right coverage for you. We offer products to meet all your needs; everything from business and personal insurance to life and investments. We’re proud to be your single source for insurance protection.

• Pharmacists Mutual Insurance Company• Pharmacists Life Insurance Company

• Pro Advantage Services®, Inc. d/b/a Pharmacists Insurance Agency (in California)

CA License No. 0G22035

Not licensed to sell all products in all states.Find us on Social Media:

Ryan Goodrich800.247.5930 ext. 7133

480.332.5656

Arizona Pharmacy Associationpresents

Arizona Pharmacy Law and Public Policy Course• Areyouarecentpharmacyschoolgraduate?• HaveyourelocatedtoArizonaandwishtoapplyforreciprocity?• NeedtoupdateyourknowledgeofArizonapharmacylaw?

The Arizona Pharmacy Law and Public Policy Course is the ideal preparation for the MPJE!

Each section of the course is accredited by ACPE for 4.5 hours (0.45 CEUs) of continuing pharmacy education. Successful completion of both the Federal and Arizona Law Review components will result in a total of 9.0 hours (0.90 CEUs) of continuing pharmacy education. Upon successful completion of each section, a certificate of credit will be issued to you by the Arizona Pharmacy Association, an ACPE-accredited provider.

The Arizona Pharmacy Law and Public Policy Course is available on-demand at the Arizona Center for Professional Education website. Registration is available online only at: www.azpharmacy.org/Pharmacy_Law

Full Course-9.0hourscontinuingpharmacyeducation(0.90CEUs)AzPA Member: $200 Non-Member: $300Student: $100(Noteligibleforcontinuingpharmacyeducationcredit.)

Companion textbook available for purchase at www.azpharmacy.org/Law_Textbook

new memBerS

wELCOME NEw MEMBERSPHARMACISTSRobert AndersenLeigha CurtissErica DomerJoanne MuriithiStephen PersonsKayla HancockJake HankenMichelle LinAmy ShahDada AlimiKim AndrewsCarm BarnaKim BirminghamAlese BolteJim BoydJeff BoyerKathleen BryantLisa BucknerChuck CalvanoKim ChristoffTanisha CurtisDebbe EscamilloRaef Hamaed

Phung HoJennifer KostusRoy LaceyKevin LeeMike NelsonTri NguyenUzo NwaforSunita PatelGrady PearsonMark RhoadsLarry SandersJohn SearsAshley ShovlinVaishali ShuklaSuzanne WaltzDaniel BoardmanLiliana BoardmanJoyce KossickMarcella ParicLori DreaMary BryceEd DreaJonathan BoressJackie Campbell

Maira DavisTijana GligorevicStephanie KnechtCaitlin McBeeCourtney Waye

ASSOCIATESDonna CunninghamPhil WalshAmy Rittenburg

TECHNICIANSSteve BallesterosBarb JonesShanett LeeNicole MaGillErick VillalobosDenise Walker

STUDENT PHARMACISTSJP WebbDanielle ArrossaJaron AumickJaclyn BarrettStella BasalilovKellie BusbyJessica DiPietroNikki FaulkEmily JohnsonKevin KhachatryanEsther KimKaty LeeJigisha PanchalJenna SavachkaAlani VaioletiMary WinsteadAbdulrahman Zidan


COMPLETELY

REVISED!

ASSociATion newS


cheerS for VolunTeerS!The Arizona Pharmacy

Association staff is here to support YOU - our members. We acknowledge the contributions of the volunteers who have made a difference for our organization and their fellow pharmacy professionals. Thank you for all you do!

Tom JaegerMike DietrichCrane Davis Martha FankhauserElizabeth PoggeLisa GoldstoneStacy HaberKristyn StrawNicole HenryLindsay Davis

Mindy Throm BurnworthLindsay HuxtableLaura TsuTina SmithWhitney RiceJoe RowanAnn SearsEric LuechtBetty LoutonLaura CarpenterKen BykowskiAndrew GasparDean WrightTerry DaaneBill JonesLinda McCoyCrane DavisKevin BoesenDawn Knudsen GerberHal Wand

Rick SteinerRay ClarkKeith CookGrace Akoh-ArreyAmy RittenburgRuben VitalJeff Marshall Rebecca RamseyTara StorjohannBrian McKinleyAmanda DawesAsal AzizoddinCaitlin McBeeDyan CherryBenjamin LaiTijana GligorevicErica DomerJane AbramsNicole RomneyMary Gurney

Do you know someone who is not a member of the Arizona Pharmacy Association . . . and should be?!

Invite them to join the only statewide organization that represents the pharmacy profession in Arizona.

Annual dues for a pharmacist are just $20 per month! This equates to:

• Approximately 2/10 of 1% of the annual wage for a new practitioner pharmacist

• Less than 5 hours of work per year, after taxes• Less than 62 cents per day

Visit the AzPA website at www.azpharmacy.org to join online or to download a printable Membership Investment Statement.

AzPA values its members and recognizes that your time is valuable. Monthly payment plans are available for pharmacist membership categories, as well as an automatic annual renewal option, when you provide your credit card information.

“PTCB Certifi ed Pharmacy Technicians continually demonstrate the highest excellence of professional performance across practice settings. I’ve had the pleasure to work with PTCB CPhTs and rely on their support to my pharmacist activities in providing patient care. They are among the best qualifi ed to participate in operational functions of dispensing and inventory management. Our pharmacy simply couldn’t function without our team of PTCB CPhTs.”

—Jeanie Barkett, RPh, Long Term Care Pharmacy Lead Pharmacist, Providence Specialty Pharmacy Services, Portland, OR

CONNECT ONLINE:

PharmacistsSay it Best …

Certifi cation Excellence Since 1995, the Pharmacy Technician Certifi cation Board (PTCB) has certifi ed over 400,000 technicians nationwide and is the only pharmacy technician certifi cation program endorsed by the American Pharmacists Association, the American Society of Health-System Pharmacists, and the National Association of Boards of Pharmacy.

Do it for your pharmacy. Do it for your patients. Do it for you.

Encourage your technicians to become PTCB certifi ed today! Candidates may apply to take the Pharmacy Technician Certifi cation Exam online at www.ptcb.org.

ASSociATion newS


get Connected with AzPA SIgs - Similar Interest groupsby Nicole Henry, AzPA Membership Committee

The Arizona Pharmacy Association (AzPA) encourages the establishment of Similar Interest Groups (SIG) to network, support the profession by addressing emerging issues, learn about advances in pharmacy practice, and promote the role of the pharmacist in enhancing patient care.

Join the newest AzPA SIG! Need to get motivated? Still clenching that bag of chips? Trade in your lifestyle for one of healthandnutritionthroughaphysicalfitnessSimilarInterestGroup!

As pharmacy enthusiasts, our goal is to improve overall health and well being within the community at large. What better way than to start with yourself and encourage others to be healthy too! If this is of interest to anyone, we can start making plans of dates to meet for any athletic activity or team sport. This is a great opportunity to get out there and get active now! Make your commitmenttofitnesstoday!

We want to expand Similar Interest Groups! Have an interest, talent,orhobby?Haveadesiretofindlike-mindedindividualswho are practicing pharmacists, pharmacy students, pharmacy technicians, or anyone else interested in pharmacy? Let us know! With the expansion of Similar Interest Groups we can build an empire of enthusiasm in the name of AzPA!

Check out the AzPA SIGs webpage on the AzPA website at www.azpharmacy.org under the Get Involved tab. There you will findthelistofcurrentSIGsandhavetheopportunitytodownloadthe application to form your own SIG.

Inaugural Southwest Pharmacy Symposium The Arizona Pharmacy Foundation and Pharmacists Assisting

Pharmacists of Arizona (PAPA) presented the Inaugural Southwest Pharmacy Symposium on Saturday, January 26, 2013. The day-long event was held at the University of Arizona College ofSciencesBuildingindowntownPhoenix.Seventyfivepeoplebraved the rain to attend, with the proceeds from the event benefittingtheFoundation.

The focus of the symposium was to provide information to pharmacy professionals to actively educate the public about a variety of issues including prescription drug abuse, women’s preconception health, and the pharmacy practice model initiative. The NASPA OTC Challenge was also presented during the symposium (see story on page 25.)

Additional thanks to to our signature sponsor, Cardinal Health, for its support of the symposium, the luncheon sponsor Celgene and break sponsors Safeway and Starbucks.

2013 Student Leadership ConferenceThe 2013 Student Leadership Conference was held Saturday,

March 23rd at the Desert Willow Conference Center in Phoenix. Thirteen student pharmacists from Midwestern University and the University of Arizona were chosen to attend this day-long event. (see class photo on page 29.)

Thank you to our speakers Metta Lou Henderson, Ph.D., Hon.D., Tom Jaeger, Pharm.D., Crane Davis, Pharm.D., and Keith Cook, R.Ph. Generous support for the conference was provided by McKesson.

Arizona Pharmacy Association 2013 Annual Convention & Trade Show

Join us June 27 to 30, 2013, at the beautiful Westin La Paloma Resort & Spa in Tucson, Arizona. This year’s conference theme, Pharmacy: A global Profession celebrates the far-reaching scope of our industry. This is the largest annual pharmacy convention in Arizona and offers an impressive selection of continuing education programs, networking sessions, opportunities for personal and professional growth, entertainment, and fun!

On Thursday, June 27, 2013, two optional pre-conference certificatetrainingprogramswillbeoffered.Youmaychoosebetween the AzPAPsychiatricCertificateProgram or Delivering Medication Therapy Management Services CertificateTrainingProgram. Both programs required separate registration.TheconferenceofficiallybeginsonFriday,June28,2013,with

continuing pharmacy education activities, including a 3-hour Continuous Quality Assurance workshop, and a session for Residency Preceptors. A new event, the AzPA Annual Awards Luncheon, will take place on Friday at 11:00 am when we recognize the contributions and accomplishments of our members and mark the transition of leadership for our association.

Saturday, June 29, 2013, features the annual poster session and contest, a special track for pharmacy students including mock interviews and CV/resume reviews, and the Arizona Legislative Health Care Update sponsored by Express Scripts, Inc.

New this year we are offering a special Independent Pharmacy Owners Track sponsored by AmerisourceBergen/Good Neightbor Pharmacy on Sunday, June 30, 2013. The AzPA Town Hall Law Update starts at 8 am on Sunday, presented through generous support from McKesson. The annual PharmPAC Drawdown winners will be announced during the Town Hall. Buy a ticket for a chance to win $5,000 (see page 13 for details.)

Over the course of this three-day meeting, 26 continuing education programs will be offered with attendees having the opportunity to earn up to 16.5 hours of CPE (1.65 CEUs).

Don’t miss this year’s international-themed exhibit hall. More than 50 exhibitors will be showcasing their companies and organizations in the Canyon Ballroom. Explore the exhibit hall using your AzPA Passport and be entered into a drawing for prizes. As always, we will have great food, fun, and prizes.

See you in June at the Westin La Paloma Resort & Spa in Tucson as we celebrate Pharmacy:AGlobalProfession.

CONFERENCE REgISTRATION IS NOw AVAILABLE ONLINE AT THE AzPA website at

www.azpharmacy.org/2013_CONVENTION.

PHARMACY: A GLOBAL PROFESSION

JUNE 27 TO 30, 2013WESTIN LA PALOMA RESORT& SPA, TUCSON, ARIZONA

ASSociATion newS


ARIZONA STATE BOARD OF PHARMACY

MEETING9:00 am to 5:00 pm

Register today at

www.azpharmacy.org

THURSDAY, JUNE 27, 2013

FRIDAY, JUNE 28, 2013

SATURDAY, JUNE 29, 2013

SUNDAY, JUNE 30, 2013

AzPA Exhibit Hall Dinner Buffet

Canyon Ballroom5:00 pm to 7:00 pm

AzPA Annual Awards LuncheonCanyon Ballroom

11:00 am to 1:00 pm

AzPA Town HallLet your

voice be heard!8:00 am

AzPA Psychiatric Certificate Program

8:00 am to 5:00 pm Separate registration required.

Medication Therapy Management Certificate

Program

8:00 am to 5:00 pm Separate registration required.

General Session: Law CE

Arizona Law Update Roger Morris, R.Ph., J.D., Quarles & Brady

2:30 pm

STUDENT TRACK

NEW THIS YEAR!INDEPENDENT

PHARMACY OWNERS TRACK

Continuous Quality Assurance Workshop

8:00 am to 11:00 am

Arizona Legislative Health Care Update Meet the legislators!

Poster Session

PHARMACY: A GLOBAL PROFESSIONARIZONA PHARMACY ASSOCIATIONANNUAL CONVENTION & TRADE SHOWJune 27 to 30, 2013Westin La Paloma Resort & Spa, Tucson, AZ

• More than 26 continuing education activities• Plus two optional certificate programs• Earn up to a maximum of 16.5 contact hours

(1.65 CEUs) over the three-day conference• Poster Session• Student Track • Continuous Quality Assurance Workshop• NEW FOR 2013: Independent Pharmacy

Owners Track• Networking Opportunites• Law CE• And more!

C Q A


PROPOSED SCHEDULE OF EVENTS Arizona Pharmacy Association Annual Convention 2013 – Westin La Paloma, Tucson, AZ

June 27 - June 30, 3013 ALL TIMES AND PROGRAMS SUBJECT TO CHANGE

Date/Time Event

Thursday 6/27/2013 8:00AM-4:00PM Arizona State Board of Pharmacy Meeting 7:30AM-8:00AM SPONSORED BREAKFAST 8:00AM-5:00PM MTM Certificate Training Program 8:00AM-5:00PM Psychiatric Certificate Program

12:00PM-1:00PM PRODUCT THEATRE SPONSORED LUNCH 4:30PM-6:00PM AzPA Board Meeting 6:00PM -8:00PM VIP Reception

Friday 6/28/2013 8:00AM-11:00AM CE Breakout Sessions 9:45AM-10:45AM APF Board Meeting 11:00AM-1:00PM AWARDS LUNCHEON 1:15PM-4:30PM CE Breakout Sessions 4:30PM-5:30PM AzPA Academy BOD Meetings 5:00PM-7:00PM Exhibit Hall Event/Evening Reception 7:30PM-8:30PM Midwestern University Dessert Reception Saturday 6/29/13 7:00AM-8:30AM PRODUCT THEATRE SPONSORED BREAKFAST 7:30AM-8:30AM PNA Board Meeting

8:30AM-10:00AM CE Breakout Sessions 9:00AM-2:00PM POSTER CONTEST

10:15AM-11:45AM CE Breakout Sessions 11:45AM-2:00PM Exhibit Hall Luncheon Event 2:00PM-3:30PM Keynote/General Session 3:45PM-5:15PM CE Breakout Sessions 5:30PM-6:30PM U of A College of Pharmacy Reception 7:00PM-8:00PM Past Presidents Reception 7:30PM-9:00PM NPF/Student Social Event

Sunday 6/30/2013 8:00AM-10:00AM SPONSORED ARIZONA TOWN HALL BREAKFAST

10:15AM-11:45AM CE Breakout Sessions 12:00PM-1:15PM PRODUCT THEATRE SPONSORED LUNCH 1:15PM-2:15PM CE Breakout Sessions 2:30PM-4:00PM Closing General Session – LAW CE!

2013 Arizona Pharmacy Association Annual Convention & Trade Show PHARMACY: A GLOBAL PROFESSION

Arizona Pharmacy Association 2013 Annual Convention & Trade Show FULL REGISTRATION FEES DAILY REGISTRATION FEES Registration Category Early Registration

Until May 25, 2013 Regular Registration Until June 22, 2013

Walk-in Registration June 27-30, 2013

Early Registration Until May 25, 2013

Regular Registration Until June 30, 2013

AzPA Members Pharmacist $345 $395 $420 $150 $175 Allied Pharmacy* $200 $250 $275 $100 $125 Student $ 75 $ 80 $ 85 $ 25 $ 35 Non-Members – Full 3-day Conference Registration includes first year AzPA membership dues. Pharmacist $545 $595 $620 $200 $225 Allied Pharmacy* $250 $300 $325 $125 $150 Student $100 $105 $110 $ 50 $ 60 Additional Optional Registrations Psychiatric Certificate Program June 27, 2013 NO REGISTRATIONS ACCEPTED AFTER JUNE 21, 2013 Registration Category Early Registration

Until June 1, 2013 Regular Registration between June 2, 2013 & June 21, 2013

AzPA Members Pharmacist $350 $400 Allied Pharmacy** $250 $300 Non-Members Pharmacist $450 $500 Allied Pharmacy** $350 $400 Medication Therapy Management Certificate Program June 27, 2013 NO REGISTRATIONS ACCEPTED AFTER JUNE 21, 2013 Registration Category Early Registration

Until June 1, 2013 Regular Registration between June 2, 2013 & June 21, 2013

AzPA Members Pharmacist $350 $400 Allied Pharmacy** $250 $300 Non-Members Pharmacist $450 $500 Allied Pharmacy** $350 $400 Continuous Quality Assurance Workshop June 28, 2013 ONLY (Workshop included with full conference registration.) Registration Category Early Registration

Until May 25, 2013 Regular Registration between

May 26, 2013 and June 28, 2013 All registrants $ 60 $ 90

*For AzPA Annual Convention Registration, Allied Pharmacy category includes associate, resident, pharmacy technician, nurse, industry representative, and other non-pharmacist attendees. **For the Psychiatric and MTM Certificate Programs registration, Allied Pharmacy category includes resident and student pharmacist attendees only. No technician registrations permitted. Non-member full conference registration fee includes first year AzPA membership dues. Federal Commissioned Pharmacists: Please contact the AzPA office at 480.838.3385 for available discounts.

2013 Arizona Pharmacy Association Annual

Convention & Trade ShowJune 27 to 30, 2013

Tentative Agenda-At-A-Glance

All times and programs are subject to change.

ASSociATion newS


AzPA Health-System Pharmacy Leadership Forumby Lindsay Davis, Pharm.D., BCPS, AzPA Health-System Academy Chair

On January 25, 2013 AzPA held a luncheon for the Health-System Pharmacy Leadership Forum (formerly known as the Directors of Pharmacy Forum) on the Phoenix Biomedical Campus of The University of Arizona College of Pharmacy. The theme for this meeting was “Creating a Continuum of Care,” and among the 25 attendees were pharmacy and residency directors, administrators, and members of the Arizona State Board of Pharmacy. Our guest speaker and current ASHP President Kathryn R. Schultz, Pharm.D., FASHP, provided an overview of current national initiatives on the ASHP front including pharmacist provider status, technician education and ASHP-technician membership, residency training, and ASHP’s Pharmacy Practice Model Initiative (PPMI, http://www.ashpmedia.org/ppmi/). Dr. Schultz shared her experiences in participating in PPMI and utilizing the information and tools provided by the initiative to advance pharmacy practice in her own hospital, HealthEast Bethesda Hospital in St. Paul, Minnesota, where she serves as the pharmacy director. Dr. Schultz shared that a barrier to health-systems completing the self-assessment survey is the perception that completion of the survey will be timely and complex. In her experience, Dr. Schultz found completing the self-assessment survey to take no longer than2hoursfromstarttofinish.Sherecommendsutilizingtheefforts of pharmacy staff (including technicians), residents, and students to complete the survey to gain perspective on how the facility is performing and engage all members of the department infindingunique,appropriate,andtimelysolutionstoidentifiedbarriers in advancing pharmacy practice.

After Dr. Schultz’s update, a lively discussion ensued within the group on topics including drug shortages, professionalism, training and retention of technician staff, success with value propositions to health-system C-Suite members to initiate or expand current programs, implementation and utilization of technology, decentralized pharmacy services, and advancement of our profession. In the eyes of AzPA and the Health System Academy, this luncheon was a great success. AzPA will continue to support this forum in meeting the needs of health-systems and plans to hold quarterly luncheon meetings. If you have any ideas for future meeting themes, current issues, or hot topics that would benefitdiscussionwithinthisforum,pleaseemailKellyRidgway,AzPA CEO, at [email protected].

Kellie Fortier, Kathryn Schultz, and Lindsay Davis at the AzPA Health-System Pharmacy Leadership Forum.

PhMIC Sales Leader Award

Ryan Goodrich, Arizona and Nevada Field Representative, has been recognized as the Pharmacists Mutual Insurance Company 2012PhMICSalesLeader.Thisawardispresentedtothefieldrepresentative having the highest total Pharmacists Mutual property and casualty production. Ryan received his award at the 2013 Annual Sales and Marketing Meeting in Orlando, FL.

Schneider Receives Serlick Award

AzPA Member Philip Schneider, MS, FASHP, FFIP, FASPEN, received the Stanley Serlick Award for Practices in Parenteral Nutrition from the American Society for Parenteral and Enteral Nutrition (ASPEN).

The Stanley Serlick Award, sponsored by Hospira, Inc., recognizesapharmacistwhohasmadesignificantcontributionsto improving safe practices for parenteral nutrition (PN) through published literature, membership on national committees or task forces, and/or presentations at regional and national meetings. The award was presented at ASPEN’s 2013 Clinical Nutrition Week held in Phoenix in February.

Schneider is the Associate Dean at the University of Arizona College of Pharmacy on the Phoenix Biomedical Campus.

SHOPPING ONLINE? PURCHASING TEXTBOOKS?

SUPPORT AzPA! Access amazon.com through the AzPA home page and then bookmark the link. Each time you make a purchase on amazon.com a portion of your purchase price will be donated to AzPA.

pApA


SORT OF LIkE A HANgNAILby Leonard W. Days, MA, LISAC ISA – Intervention and Recovery Specialist

“Relapseissortoflikeahangnail.Youfinallynoticeit’s grown; you pull it and you’re suddenly in pain.” That is a good analogy. Relapse does tend to grow in the background unnoticed and the end result is pain.

RELAPSE IS AN IDENTIFIABLE PROCESS THAT OCCURS OVER TIME AND ENDS wITH

THEUSEOFTHEDRUG. Thetwomostimportantaspectsoftheabovedefinition

are:1)Relapseisidentifiable;2)Relapseoccursovertime.Both are true in most instances of relapse.

Theprocessofrelapseisidentifiedbyitswarningsigns,and here are a few:

• Desireforimmediategratification(IwantwhatI want, and I want it now)• Still doubting that this addiction really exists• Self-pity • Expecting too much from others • Being negative, blaming and chronically dissatisfied• Complacency• Idealizing the high• Desire to test control• Cross-addiction (Substituting other drugs or behaviors to alter moods)• Isolating

This list is helpful to have, but it can be of little help unless the relapsing individual is aware of what is happening, and here lies an additional problem: failure to self-diagnose. Most addicts and alcoholics are unable to identify the warning signs of relapse, because they will rationalize every step of a relapse.

It is here that those closest to the recovering person can play an extremely important role. They can provide an awareness of behaviors and attitudes that put an individual at risk and that he or she is currently oblivious to. Often it is helpful to invite those special people into one’s recovery program through a Relapse Contract which is simply an agreement that lists the warning signs that the recovering person thinks are important, i.e., those which would precede a return to active addiction, and a request that those closest sound the alarm if they become aware of any of these signs.

Thefirstpartofthecontractcanlist“Mythreeprimarywarning signs are.” The next part of the agreement/contract tells those closest how to make one aware of a warning sign

that they are noticing. “If you see me doing any of these things, please tell me in the following manner,” (Tell me to call my sponsor, leave a note on the computer, don’t be condescending when you tell me, etc.) The last part of the agreement/contract is about what one agrees to do once they have been told about relapse behavior or attitudes. (I will go to a meeting, I will call my sponsor, I will call my counselor, etc.)

The fact that relapse occurs over time can also be helpful in regards to intervening in the process before it completes itself in a return to addictive use. BUD — Building Up to Drink or Building Up to Drug is an acronym that points out relapse is a process, not an event. The earlier in the process that one can intervene the easier it is to turn things around and get back to recovery. Usually, if the intervention is early on, there is less damage to the relapser. The aim is for short duration, low consequence. It is far better to become aware of relapse attitudes or behaviors and turn things around, than to return to addictive use and try to return to recovery.

Onefinalthought,“Ifyoustayinrecovery,youneverhave to get back to it.”

If you or someone you care about is suffering from an alcohol and/or chemical dependency problem...

...help is available.

Pharmacists Assisting Pharmacists of Arizona

“A Partnership in Caring”

Contact Lisa Yates, PAPA Program Administrator at 928.532.2293 or

[email protected]

All calls confidential. Caller remains anonymous.

PAPA is a program of the

Arizona Pharmacy Foundation

legiSlATiVe updATe


Nothing endures but change. Especially in health care where new laws proliferate almost as quickly as new treatment alternatives are discovered. This article will bring you up to date in the changes (and potential future changes) to Arizona pharmacy law so far in 2013.

In March 2013, the Board of Pharmacy amended several regulations. In addition, there are potential changes coming, from both the Board (through proposed amendments to other regulations) and the Legislature (where of the 1,145 Bills introduced, at least 23 could affect the practice of pharmacy).

Our CEO, Kelly Ridgway, and lobbyist, Jeff Gray, have spent countless hours helping legislators and their staff understand the impact of Bills on pharmacies, pharmacists, and the health of Arizonans. In particular, Kelly Ridgway has emerged as a knowledgeable, well-respected, and well-spoken leader educating stakeholders and legislators on the role of the FDA, Board of Pharmacy, pharmacies, and pharmacists relating to generic substitution, therapeutic substitution, and biological products.

Amended rules Several Board of Pharmacy rules were amended effective March 10, 2013. See http://www.azpharmacy.gov/rules_and_statutes/default.asp for more details. • Controlled substances prescription monitoring program

(CSPMP) rule, AAC R4-23-501, was amended to remove the requirement that a pharmacy needs to be registered and to allow individual pharmacists to obtain credentials to access the CSPMP after completing the Board’s Online Training Program. The application is available at: http://www.azpharmacy.gov/pdfs/PMPAPP.pdf.

• Shared services rule, AAC R4-23-621, was amended to clarify that all pharmacies involved in the shared services have access to the patient’s records.

• Pharmacy technician rules, AAC R4-23-1101 to R4-23-1105, were amended to clarify the training required for technicians. Further, technicians with delinquent licenses must complete 20 contact hours of CE to become eligible for reinstatement. Finally, the amendments clarify pharmacy technician trainee program requirements.

Proposed Bills impacting the practice of pharmacy Of the 23 Bills the Legislative Committee is following, 10 are

still active:• AHCCCS continuation (HB2044): Under current law,

AHCCCS is scheduled to terminate on July 1, 2013. This Bill would continue AHCCCS until July 1, 2023. AzPA supports this legislation.

• Dangerousdrugs;definition(HB2327):Thiswouldexpandthedefinitionofdangerousdrugstoincludespecificchemicalconfigurationsthattypicallycomposesyntheticcannabinoidsand bath salts. AzPA supports this legislation. Signed into law April 3, 2013.

• Prior authorization for prescription drugs (HB2400): Would establish a study committee to recommend requirements forelectronicsubmissionofprescriptiondrugbenefitpriorauthorization requests. AzPA is neutral regarding this legislation.

• Campaign Contributions (HB2593): This legislation would modify the contribution amounts to exploratory committees, candidates and candidate campaign committees and

eliminate the aggregate contribution limits for individuals and political committees. AzPA is neutral regarding this legislation.

• Medicaid Expansion (House Bill # not assigned): This Bill was introduced by the Governor on March 12 at a press conference that was attended by numerous healthcare professionals, including pharmacists. AzPA supports this legislation.

• Direct pay prices for healthcare (SB1115): If passed, this Bill would require health care providers and facilities to release on request the direct pay prices for the most used services and codes and prohibits punishment for the direct payment or receipt of payment for lawful health care services. AzPA is neutral regarding this legislation. Signed into law April 5, 2013.

• Pharmacy Board (SB1188): This Bill was sent to the governor on March 20 and will modify some requirements for pharmacists to obtain licenses. In addition, it would expand the Board’s options for disciplinary actions and expand the compressed medical gas supplier permit to include durable medical equipment. Further, it would expandthedefinitionofaprescriptiontoincludeanorder initiated by a pharmacist pursuant to a drug therapy agreement with a health provider, or immunizations or vaccines administered by a pharmacist. AzPA supports this legislation. Signed into law April 4, 2013.

• Insurance coverage for telemedicine (SB1353): This legislation would require health care insurers to cover services provided through telemedicine, if services would be covered if provided in-person. AzPA supports this legislation.

• School personnel emergency epinephrine administration (SB1421): This legislation would require school districts and charter schools to stock auto-injectable epinephrine at each school and establishes other requirements regarding auto-injectable epinephrine. AzPA is neutral regarding this legislation.

• Substitution of biological products (SB1438): This legislation would require pharmacists to notify prescribers when substituting interchangeable biological products that are approved by the FDA as interchangeable. AzPA opposes this legislation because biosimilars will likely not be available in the U.S. for at least two to three years, making this Bill premature. AzPA believes that the state should wait for guidelines to be released by the FDA. Further, we as pharmacists disagree with efforts to reduce pharmacists’ ability to substitute generic products.

Proposed rule amendments: • Resident drug manufacturer rule. Proposal to amend AAC

R4-23-604 to remove all requirements that a pharmacist must be in charge of drug manufacturing operation.

• Resident drug wholesaler rule. Proposal to amend AAC R4-23-605 to remove the requirement for a lot number and expiration date in subsection (H)(3)(a).

• Permits and Distribution of Drugs: General Provision Rules. Proposal to amend AAC R4-23-601 to add pedigree and DEA registration number requirements.

• Long-term care task rules. These rules, AAC R4-23-110, R4-23-674, and R4-23-701 to 703, would be amended to clarify the role of consultant pharmacists.


legiSlATiVe updATe

Legislative Update (continued from page 13)• Pharmacy facility and equipment rules. The Board has

authorized staff to proceed with rulemaking to study whether the distance from toilet facilities can be increased to 100 feet (currently 50 feet) and if certain equipment, such as balances, mortar, pestle, etc., would only be required in pharmacies that use such equipment.

• Compounding task force. The Board appointed eight individuals to form a Pharmacy Compounding Task Force, which is chaired by Board Member John Musil. The Task force has had two meetings to explore whether any changes or additions are needed to the current pharmacy compounding rules.

Laura Carpenter AzPA Legislative Affairs Committee Chair [email protected] Jeff Gray, R & R Partners, AzPA Lobbyist

SUPPORT PHARMACY POLITICAL ACTION & RECEIVE A CHANCE TO

wIN UP TO $5000*!

PAC Drawdown Tickets are available for $100 each or Buy 2 Tickets

and Get 1 Free!**Winners will be announced

Sunday, June 30, 2013 during the AzPA Town Hall.

One Winner at $5,000*One Winner at $2,500* Two Winners at $500* Six Winners at $250*

Ten cash prizes awarded = Ten chances to win! *Assuming the receipt of 200 entries.

In the event 200 entries are not received, prizes may be reduced proportionally.

**Tickets may be purchased by AzPA members only.

Tickets are available online at www.azpharmacy.org/PharmPAC

PharmPAC contributions are not tax deductible.

Approved by the Department of Health, Arizona State Board of Nursing and Licensed Vocational School by the Arizona State Board for Private Post Secondary Education

Cactus Wren Training Program“Leading the Way” in “Changing Lives One Student at a Time”

www.cactuswrenhomecare.comRegistration online is Available

Course Offerings:• Nursing Assistant Classes• Pharmacy Technician • Phlebotomy Technician • Caregiver Training• CPR and First Aid• IV certification for LPN’S• Assisted Living Facility Manager• Caregiver CEU’s and Manager CEU’s• Assistant Statement of Deficiencies • Group home Start-up consultation• Certified Medication Aide for CNAs• Group Home Start Up Class/Assisted Living Facility Manager• Direct Care Worker for DDs, AHCCCS residents

FINANCIAL AID AVAILABLE FOR QUALIFIED STUDENTS

1833 W Main St. Suite 138 Mesa, AZ, 85201

Phoenix Location:10640 N 28th Dr. Bldg C-107 and A-103

Phoenix, AZ 85029

East Valley Location:1833 W. Main St. Suite 138

Mesa, AZ 85201

chOfferingWeekend Classes

CNA and Pharmacy Technician Classes

ch

$ 1080Includes CPR/FA, TB Testing,

fingerprinting application with Text Books

Small classes with maximum of 10 students per class.

New Offerings

Call Now! Phoenix: 602-741-5526 602-633-2730Mesa: 480-751-6881 Fax: 480-7516886

Phoenix Location:11024 N 28th Dr. Suite 265

Phoenix, AZ 85029

East Valley Location:1833 W. Main St. Suite 138

Mesa, AZ 85201

“I’M ALWAYS WATCHING OUT FOR MY PATIENTS, BUT WHO’S WATCHING OUT FOR ME?”

We are the Alliance for Patient Medication Safety (APMS), a federally listed Patient Safety Organization.

WE ARE.

Call toll free (866) 365-7472 or visit www.pqc.net

ArizonA STATe BoArd of phArmAcy


Under ‘Reports’(R4-23-304(B)(1)) sections of Article 3. Intern Training and Pharmacy Intern Preceptors. Quarterly reporting was changed to ‘Annual’ reporting. Additional information added was, “On a report form provided by the Board by calendar year (January 1st through December 31st)” from previous quarterly reporting on October 1, January 1, April 1 and July 1 for the preceding quarter regardless of whether the intern was in training during the quarter.

Under ‘Controlled Substances Prescription Monitoring Program Registration’(R4-23-501(E)(2)) section of Article 5. Controlled Substances Prescription Monitoring Program. Additional information added was, “A pharmacist that chooses to use the CSPMP database shall request access from the CSPMP Director on forms provided on the Board’s web site. Upon receipt of the request, the CSPMP Director or designee shall issue access credentials provided the pharmacist has a current active pharmacist license and has completed the Board’s CSPMP Online Training Program.”

The Rule ‘Continuous Quality Assurance Program’(R4-23-620(A)(B)(C)(D)(E)(F)) under Article 6. Permits and Distribution of Drugs., is entirely new. It indicates that, “Each pharmacy permittee shall implement or participate in a continuous quality assurance (CQA) program.” The Rule sets requirementsforspecificinformationnecessarytomeettherequirements from the pharmacy permittee or the pharmacist-in-charge. It further indicates that, “The policies and procedures shall address a planned process to:”andaddressesspecificpointsnecessary to make sure the process information is utilized and communicated with pharmacy personnel. Also, included in this new Rule is, “A pharmacy’s compliance with this Section shall be considered by the Board as a mitigating factor in the investigation and evaluation of a medication error.”

Under ‘Shared Services’(R4-23-621(C )(2) section of Article 6. Permits and Distribution of Drugs. Additional information added was to, ‘The local, and if applicable, the toll-free telephone number of the pharmacy “Utilizing shared services that has access to the patient’s record’s.”insteadofthe‘filling’pharmacyterminology. The same terminology change was also made to section (b) regarding the statement in the written information provided to the patient or patient’s care-giver.

In ‘Substances Exempted from the Schedules of Controlled Substances’(R4-23-1005(A)(B)(C)) sections of Article 10. Uniformed Controlled Substances and Drug Offenses. Only minorchangeswereadded,specificallynewrevisiondatesandthe statement, “This incorporated material contains no future editions or amendments.”NotasignificantimpacttothisRuleorto your practice.Themostsignificantchanges,Ifeel,havebeentothe

following approved proposed rule changes concerning pharmacy technicians.

Under ‘Licensure and Eligibility’(R4-23-1101(A)(C), R4-23-1104(C ), R4-23-1105(B)(C )(D) sections of Article 11. Pharmacy Technicians. The requirement that the technician or trainee reads and discusses with the pharmacist-in-charge of the pharmacy where employed, the Board rules concerning pharmacy technicians and trainees, their job description and the policies and procedures manual of that pharmacy, dates and signs a statement that the person has complied with this requirement has been removed. “20 contact hours or two CEUs of continuing education activity sponsored by an approved provider, including

Approved Proposed Rules-what’s New? submitted by Richard Cielinski, R.Ph.

Since the moratorium on rule writing was lifted by the Governor several months ago, many new changes, additions and/or deletions have been approved and recorded in the Rules section of the Arizona Administrative Code, Title 4. Professions and Occupations, Chapter 23, Board of Pharmacy.

Pharmacists often ask, “Why aren’t we made aware of these?” or “Where are these found?” or “ I used to get the paper newsletter and I don’t get that anymore, so how am I to be responsibleforfindingoutwhat’snew?”

The answer is pretty simple. Just log on to the Board of Pharmacy website, www.azpharmacy.gov, select the ‘Rules & Statues’ tab in the column on the left and the information is readily available for Proposed and Current Rule and Statute information. Additionally, on the main page you can select a tab called ‘Subscribe to e-Bulletin’ and receive important information from the Board. Another option is for you to select the ‘News & Events’ tab (also on the main page) and again on the column on the left, select the link ‘Newsletters’. You will be directed to most of the previous on-line copies of the paper newsletter containing quarterly Board information for pharmacists in Arizona.

Summary of Changes: First off, some deletions and additions havebeenmadetothe‘DefinitionssectionofArticle1.Administration.’ (R4-23-110):

“Continuing education” has been updated to read, ‘a structured learning process required of a licensee (from licensed pharmacist) to maintain licensure that includes study in the general areas of socio-economic and legal aspects of health care; the properties and actions of drugs and dosage forms; etiology, characteristics and therapeutics of disease status; or pharmacy practice.’

“Pharmacist-administered immunizations training program” has been changed to “Immunizations training program” with the terms ‘pharmacy interns’ and ‘graduate interns’ added to the definition.TwonewdefinitionshavebeenaddedtoR4-23-110.They

are “Continuous quality assurance program” or ‘CQA program” which means a planned process designed by a pharmacy permittee to identify, evaluate, and prevent medication errors and “Medication error” which means any unintended variation from a prescription or medication order. Medication error does not include any variation that is corrected before the medication is dispensed to the patient or patient’s care-giver, or any variation allowed by law.

Under ‘Training Time’(R4-23-303(A)(1)(2)(3)) sections of Article 3. Intern Training and Pharmacy Intern Preceptors. Additional information added was, “A pharmacy intern shall complete all required internship training as part of the pharmacy intern’s Board-approved college or school of pharmacy experiential training program.” “After receiving a Board-issued pharmacy intern license, an individual who is a graduate of a college or school of pharmacy that is not approved by the Board shall complete a minimum of 1,500 hours of internship training inatrainingsiteorsitesasdefinedinR4-23-302(A).”and“Afterreceiving a Board-issued graduate intern license, a graduate intern shall complete the number of internship training hours requiredbytheBoardinatrainingsiteorsitesasdefinedinR4-23-302(A).”

ArizonA STATe BoArd of phArmAcy


ASBP (continued from page 14) at least two contact hours or 0.2 CEUs of continuing education activity in pharmacy law” has been added and removing 120 hours of pharmacy technician training as a pharmacy technician trainee licensed under R4-23-1103 or complete 480 hours of pharmacy technician training as a pharmacy technician trainee licensed under R4-23-1103. Additional information added was, “When performing the activities listed in subsections (A) and (B) for which the pharmacy technician or pharmacy technician trainee has been trained, the pharmacy technician or pharmacy technician trainee shall perform those functions accurately.”

Rule R4-23-1105 has been renamed from Pharmacy Technician Training Program to “Pharmacy Technician Trainee Training Program, Pharmacy Technician Drug Compounding Training program, and Alternative Pharmacy Technician Training. Within this section, the pharmacist-in-charge shall document the date that a pharmacy technician trainee has successfully completed the training program, and maintain the documentation required in this subsection for inspection by the Board or its designee rather than documenting the trainee’s progress throughout the training program and dating and signing a statement attesting that the trainee has successfully completed the training program.

Under R4-23-1105(D) a new section has been added entitled, “Alternative pharmacy technician training”. It discussed the options when an individual who has passed the required Board-approved pharmacy technician examination, but has not followed the normal path to pharmacy technician licensure by obtaining a pharmacy technician trainee license and working while completing a pharmacy technician trainee training program versus an individual who has completed a pharmacy technician certificateprogramandhaspassedtherequiredBoard-approvedpharmacy technician examination, but has not followed the normal path to pharmacy technician licensure by obtaining a pharmacy technician trainee license and working while completing a pharmacy technician trainee training program. Additionally, “A pharmacist-in-charge shall document the date that an individual licensed successfully completed the on-the-job training program as part of the individual’s employment orientation and maintain the documentation required for inspection by the Board or its designee.”

I would encourage every licensee to review each of the approved Proposed Rule changes that have been made and have gone into effect, as outlined above, and to share the information with staff, so that all licensees are familiar with the changes to the Rules that have recently occurred.

S U P P O RT I N GPHARMACISTSADVANCING CAREERS

Find the best jobs and highly qualifiedpharmacists Arizona has to offer.

ONLINE CAREER CENTERwww.azpharmacy.org/jobs

AzPA Calendar of Events

April 27, 2013AzPA Spring Clinical Conference

May 3, 2013Geriatric Pharmacy Roundtable

June 27, 2013AzPA Psychiatric Certificate Program

June 27, 2013MTM Certificate Training Program

June 28, 2013Continuous Quality Assurance Workshop

June 27 to 30, 2013AzPA Annual Convention & Trade Show

Visit www.azpharmacy.org for all upcoming events.

The Voice of Pharmacy in Arizona

feATured ArTicle


A New guy in Town by Joe Rowan, R.Ph.

As the new guy moving into a small town with several other well-established independent pharmacies I was presented a challenge to sell myself and my pharmacy services to the folks of Flagstaff, Arizona. First order of business was to visit each physician and dentist in town. I introduced myself, presented my credentials, and asked questions on how I could be of service to their practice and patients. I gained knowledge from them on special products or services I could provide in order to serve them better. I was well received by the Flagstaff medical profession and made it a point to nurture the relationship with local physicians and dentists.

Turning my thoughts to the town folks, we developed an advertising plan. In the 1960’s Flagstaff had a population of about 17,000 people and they were very supportive of the local sports teams. We chose to sponsor the radio broadcasts of the Flagstaff High School (only high school in town at that time) and Northern Arizona University football games. We advertised in the local newspaper and I wrote a weekly column about the pharmacy and pharmacy services. The local radio station wrote a catchy advertising jingle for Rowan’s Flagstaff Pharmacy which became quite popular. All these efforts paid off as the business grew.

Merchandising was important to the success of the pharmacy. Since we were located right on Old Highway 66 – “The Mother Road” – the tourist trade contributed a sizeable amount of revenue for the store. Our storefront windows facing the highway featured overnight bags, sleeping bags, water jugs, and ice coolers. We carried sunglasses and suntan lotions and potions. We had a compact but well-stocked cosmetic department and eventually went into the Indian jewelry market, which was veryprofitable.ThestorebecamethelargestdistributorofTimexwatches in northern Arizona.

We had a ten-stool soda fountain in the store serving Lily Ice Cream,thefinesticecreaminthestate.Wefeaturedthe5centcoke and the 10 cent scoop of ice cream. Our soda fountain was so busy that the Lily Ice Cream Company could not believe such a small store could sell so much ice cream. On summer nights patrons were lined up two deep waiting for their turn at the fountain. The prescription business continued a steady growth and things were going very well. We paid off the balance of the purchase price of the store within four years.

Flagstaff people are solid citizens and we developed a very loyal trade from them. Being on Highway 66 there were some very colorful characters. These folks frequented our fountain, although their means of livelihood escaped us all. They would buy a 5 cent cup of coffee and entertain anyone within hearing distance. Here are a few memorable patrons: •Jack,anativeofFlagstaffabout80yearsofage,stopped

by almost every day to share a joke or an Irish humor story. He dressed in a tattered suit, tie, and hat. Once when one of the panhandlers hit him up outside the store, he told him this was his side of the street and if he wanted to continue panhandling he needed to go to the other side of the street. •TheGeneral,ashisbusinesscardread,advertisedhimselfas

the world’s leading authority on most every profession you might imagine. •Woodytheartistandmusicianwasalsoa“highlydependable

problem solver.” •Sunny,artistandunderstudytoWoody,wasn’tmuchof

anything else. •O.T.,a70-to-80isholdcowhandturnedphilosopher,

appeared on the local radio station and wrote an occasional newspaper column entitled “Sense and Non Sense.” O.T. was a regular at the soda fountain spinning his yarns, tall stories, and philosophical tales for anyone who would listen.

Luckily this cast of characters did not always come at once, but on rare occasions we might have 3 or 4 of them at the same time. I discovered many new slants on life from their stories which I continue to value to this day.

This is the ninth installment in a series of reflections from Joe Rowan, R.Ph., longtime Arizona pharmacist, and AzPA member. Follow Joe’s memoirs in future issues of the Arizona Journal of Pharmacy or catch up on past installments by visiting the Arizona Journal of Pharmacy archives on the AzPA website.

feATured ArTicle

A Look Back - Infant Nursing Bottleby Robert E. Kravetz, MD, FACP, MACG

American College of Gastroenterology

1988—Twenty-fiveYearsago:• Averageprescriptioncostwas$16.60according

to the Lilly Digest• 40% of prescriptions were covered to some extent

by third party programs, an increase of 10% overthepreviousyear.

1963—Fifty Years Ago:• Laetrile, a purported anti-cancer drug, derived

of amygdalin, an extract of apricot pits was bannedbytheFDAasnon-effective.

• Ampicillin(Polycillin)firstmarketedbyBristolLabsintheU.S.underlicensefromBeecham.

1938—Seventy-fiveYearsAgo:• APhA laboratory opens in washington, DC,

devoted to the establishment and improvement ofstandardsfortheofficialdrugsandmedicinescontained in the National Formulary and the United States Pharmacopoeia

• The March of Dimes was established by President FranklinDelanoRoosevelt.Theorganizationwas originally called the National Foundation for InfantileParalysis.

1913—One hundred Years Ago:• Fordham University (New York City) initiated a

courseinpharmacy.

By: Dennis B. Worthen, PhD, Cincinnati, OH One of a series contributed by the American Institute of the History of Pharmacy, a unique non-profit society dedicated to assuring that the contributions of your profession endure as a part of America’s history. Membership offers the satisfaction of helping continue this work on behalf of pharmacy, and brings five or more historical publications to your door each year. To learn more, check out www.aihp.org.

Pharmacy Time CapsulesSecond Quarter 2013


Originally infant nursing bottles or feeders were developed because of the death of the mother or her physical disability which prevented nursing. They were made in Babylon circa 2000 B.C. and pottery types were also found in Roman ruins. During the Middle Ages feeders were made from an inverted cow’s horn with an opening at the tip. In the sixteenth and seventeenth centuries, feeders were made of glazed pottery, pressed leather, or carved out of wood. Teats, or nipples, were made from calves’ teats, Indian rubber, or ivory.

By the eighteenth century, feeders came in two types – pear-shapedandroundwithflatsides.Flatboat-shapedfeeding bottles were the next type to appear. They had a central hole on the top to which the thumb was applied tocontroltheflowwithanopeningateitherendofthe bottle. Feeders of this type were made of pottery, stoneware, pewter, and silver.

Glass feeders similar in design to those made of pottery and porcelain made their appearance in the early part of the nineteenth century when glass blowing becamepopularandinexpensive.Aspecifictypeofbottle called the Siphonia appeared in 1864 and became known as the “Murder bottle” because of the long Indian-rubber tube attached to the nipple. The tube was a haven for bacteria and caused numerous deaths. At the height of their usage in the nineteenth century, feeding bottles resulted in the death of 7 out of 8 babies who nursed from them.

The feeder illustrated here is circa 1870. It has the original hard Indian-rubber nipple. The very attractively-decorated box shows the dress of the mothers of that era.


feATured ArTicle

Implementation at Scottsdale HealthcareThe MOVE pilot program was

introduced at Scottsdale Healthcare, Osborn on November 5, 2012. This involved establishing a multidisciplinary team, lead by a physician champion, consisting of nursing supervisor, pharmacists, physical therapists, and respiratory therapists. Since the program initiation, this team has rounded daily on all ventilated patients in the ICU. Each patient is reviewed for inclusion and exclusion. Respiratory therapy, pharmacy, and nursing supervisors are all responsible for certain criteria pertaining to their area of expertise. These criteria are clearly delineated in the MOVE protocol, as well as on the daily tracking sheets. Respiratory therapists are responsible for ventilation settings; where advanced vent modes such as APRV and high vent settings such as Fi02> 0.6 are reasons for exclusions. Nursing supervisors are responsible for reporting characteristics such as fractures, bleeds, wound VACs, and the patient’s cognitive abilities. The pharmacist focuses on stability of hemodynamics, and presence of vasoactive drips and sedatives. Pharmacy can help by reconciling medications to enable patients tomeetcriteria;somethingbeneficialforpatients regardless of ventilation status. For example, if a patient is not meeting criteria due to a lack of ability to follow commands, the pharmacist may look at medications with the potential to cause sedation, and propose lowering the dose or holding the medication. All factors reported are discussed with the team and compiled by a physical therapist, who takes this information to the physician to determine if orders for MOVE are appropriate.

Once a patient has orders for MOVE, a nurse or physical therapist begins rehabilitation exercises at the stage the patient was approved. Stages 1-2 (Figure 2) may be performed by nursing since they involve passive and active ROM, as well as repositioning. Stages 3-5 have more specificexclusioncriteria,suchasunstablefractures and active bleeds, which limit the amount of movement that is safe for the patient. These stages require a physical therapist, and the help of a respiratory therapist to transition to a mobile ventilator. Assessing outcomes

Along with the daily MOVE rounds, regular meetings with managers and

M.O.V.E.:aPilotProgramto Initiate Early Physical Therapy Interventions for Mechanically Ventilated Patients in an Intensive Care Unit (ICU)by Caitlin McBee, Pharm.D., Pharmacy Resident Scottsdale Healthcare and Dyan Cherry, Pharm.D., Trauma/Neuro Critical Care Clinical Specialist Introduction

Increased length of mechanical ventilation in the hospital has been strongly correlated to worse outcomes. The patient on a ventilator is at greater risk of developing Ventilator-Associated Events (VAE) like pneumonia and blood stream infections, atrophy of ancillary muscles leading to ICU-Acquired Weakness (ICU-AW), delirium, and ventilator-induced lung injury. Patients may lay immobile for extended periods of time due to weakness from underlying illness, sedatives administered, and the traditional notion that critically ill patients “need” bed rest to stabilize. Though it has been recognized for years that a more progressive, proactive approach may benefitthepatientsrehabilitation,notuntilrecently was this thought challenged1. The concept of engaging the ventilated patient moves away from focusing purely onvasoactivedrips,IVfluids,sedatives,and antibiotics as treatments, and allows a more comprehensive, patient-centered approach with a goal of functional rehabilitation2.

In the last few years, convincing evidence has shown the short and long termbenefitsofphysicalmobilization.

Encouraging movement of critically ill patients helps prevent polyneuropathy3, myopathy, and muscle wasting1; and helps reconnect patients to surroundings. “Mobilizing” ventilated patients is inherently more complicated. Mobilization may consist of passive range of motion (ROM) or self care; or involve more elaborate movements such as strength and balance exercises or ambulation. Incorporating assisted movements helps build strength in both peripheral and respiratory muscles, which enables earlier weaning. Interventions of the physical therapist help progress patients toward these goals, and ultimately to independent functioning. These interventions, appropriately deemed MOVE (Mobilization Of Ventilated patients Early), have had compelling effects in studies. MOVE has been shown to decrease ventilation days and ICU length of stay (LOS)1,4-6 improve functional status at discharge and long-term7,8, and reduce delirium1,6. Each of these factors ultimately helps reduce rate of readmission5 through improved functional ability of the patient at discharge. With the implementation of protocolsestablishingspecificcriteriaforMOVE patients, mobilization has also been found to be safe for the ventilated, critically ill patient1,9.

Aside from improving outcomes, physical therapy in the ICU was also shown to be cost effective. In a study recently published in Critical Care Medicine, researchers at Johns Hopkins found that the up-front costs of physical therapy in a medical intensive care unit are outweighed by the savings of long-term benefits,suchasearlierdischargesfromthe ICU, and shorter hospital stays10.

Figure1. Patient assessment for MOVE Basic process for patient selection into the MOVE program involves multidisciplinary rounds to assess patient’s current status and capabilities. The inclusion and exclusion criteria were initially based on the clinical judgment and study protocols2-8, and were consistently reevaluated and updated.

feATured ArTicle


M.O.V.E. (continued from page 18) supervisors from each area, as well as representatives from Quality Enhancement Services and Infection Control occur every two to four weeks. This process improvement group works to review the progress of the MOVE program, review outcomes data, and discuss potential improvements to the program. Outcomes data is a current focus of the process improvement group. Although the MOVE pilot is still in its infancy, comparing data from the previous year shows a trend towards decreased days on ventilation, length of stay, length of ICU stay, and readmissions. The program will also track patients’ progression through stages, and discharge disposition.

Opportunities for ImprovementInitially, the group noticed that

there was a lack of transmission of information through departments. This was a challenge that was overcome by educationatdepartmentmeetings,fliersand emails, and one-on-one interactions. The largest hurdle was eradicating the traditional thought that these patients were “too sick” to be moved. Reinforcing the inclusion and exclusion criteria worked to ensure that this thought process was more objective. In literature, criteria may vary from study to study. One of the most important concepts is that, like any other guideline, the MOVE protocol is not a substitution for clinical judgment. The determination of MOVE status should be made through clear and careful communication of the multidisciplinary team. Patient case #1: ThefirstMOVEpatientprogressedquickly,firstsittingontheedgeofthebed,thenambulatingdownthehall.HewasextubatedshortlyafterbeingenrolledinMOVE,andcontinuedtoimprove.ThesmileofgratitudeonhisfaceduringMOVEsessionswasnotonlyenoughtoconfirmtheprogramsworth,butalsoenoughtosuggestapotentialincreaseinpatientsatisfaction.

ConclusionImplementation of the MOVE program

at Scottsdale Healthcare has made a big impact. Physical therapists have commented that though family may beskepticalatfirst,theyareextremelygrateful and optimistic about the patient’s progress once the process begins. A few family members have shed tears of joy, in awe of the accomplishments. This impact is seen not only with patient care, but also with the health care providers involved. Many health care professionals have also noticed that the rounds are improving relationships between disciplines and encouraging educational conversations. Furthermore, feedback relayed from nursing to respiratory and physical therapy on patient’s positive attitudes after MOVE sessions reinforces the main initiative of providing patient-centered care. References1. Schweikert and Kress. Implementing Early Mobilization Interventions in Mechanically Ventilated Patients in the ICU. CHEST 2011; 140(6): 1612–1617. 2. Thomsen GE, Snow GL, Rodriguez L, Hopkins RO. Patients with respiratory failure increase ambulation after transfer to an intensive care unit where early activity is a priority. Crit Care Med. 2008; 36(4): 1119-1124. 3. Fan E. Critical illness neuromyopathy and the role of physical therapy and rehabilitation in critically ill patients. Respir Care 2012; 57(6): 933-44.

4. Morris PE, Goad A, Thompson C, et al. Early intensive care unit mobility therapy in the treatment of acute respiratory failure. Crit Care Med. 2008; 36(8): 2238-2243. 5. Needham DM, Korupolu R, Zanni JM, et al. Early physical medicine and rehabilitation for patients with acute respiratory failure: a quality improvement project. Arch Phys Med Rehabil. 2010; 91(4): 536-542. 6. Ronnebaum J, Weir J, Hilsabeck T. Earlier Mobilization Decreases the Length of Stay in the Intensive Care Unit. J of Acute Care Physical Therapy, 2012; 3(2): 204-210. 7. Burtin C, Clerckx B, Robbeets C, et al. Early exercise in critically ill patients enhances short-term functional recovery. Crit Care Med. 2009; 37(9): 2499-2505. 8. Schweickert WD, Pohlman MC, Pohlman AS, et al. Early physical and occupational therapy in mechanically ventilated, critically ill patients: a randomised controlled trial Lancet. 2009; 373(9678): 1874-1882. 9. Bailey P, Thomsen GE, Spuhler VJ, et al. Early activity is feasible and safe in respiratory failure patients. Crit Care Med. 2007; 35(1): 139-145. 10. Lord R et al. ICU Early Physical Rehabilitation Programs: Financial Modeling of Cost Savings. Crit. Care Med. 2013; [Epub ahead of print].

Figure2.MOVEstagesandselection

feATured ArTicle


Pharmacists on a Mission of Mercyby Rebecca Ramsey, Pharm.D. Candidate 2013 and Elizabeth Pogge, Pharm.D., MPH, BCPS, FASCP, Assistant Professor, Midwestern University College of Pharmacy-Glendale

When most people think of dental work, they may think of dentists, hygienists, or orthodontists, but pharmacists? However, at the Arizona Dental Mission of Mercy (AZMoM) event held at the Arizona State Fairgrounds in Phoenix December 7-8, 2012, professionals from dentistry and pharmacy worked hand in hand to help patients in need. The two-day Mission of Mercy event, hosted by the Central Arizona Dental Society Foundation, saw 1,659 men, women, and children receive over $1.28 million of freedentalcare,includingcleanings,extractions,fillings,androotcanals, from over 1,500 volunteers. Running from 6am to 6pm over these two days and seeing this volume of patients, Arizona Dental Society Foundation spokesperson Dr. Mark Hughes stated that this Mission of Mercy event was one of the largest events held in the country.1

According to the Mission of Mercy website, 44% of adults and 38% of children in Arizona lack dental insurance.1 Many of these patients end up utilizing the emergency room for dental treatments. Since the emergency room often lacks the proper resources to take care of these issues, long-term oral health problems aren’t treated properly. Some dentists volunteering for this event pointed to the burden of dental-related emergency room visits that occur due to patients’ lack of access as an important reason for volunteering for AZMoM.1 Other dentists volunteered for the event after noticing a decline in patient checkups.2 No matter the reason, having all of these professionals volunteer theirexpertiseallowedthesepatientstofinallyreceivetheproperdental treatment that they needed and would not otherwise receive. Somepatientscalledthisopportunitytofinallyhaverelief

from their dental concerns an early Christmas present. In fact, long lines and hours of waiting for treatment did not dampen these patients’ enthusiasm for the event. One mother of two who waited in line with her children so that they could all receive dental work stated “We would have waited much longer than four hours to get this done. We are grateful”2. Another patient stated, “It’s a beautiful thing that they’ve done for us. They were respectful, compassionate, and caring”1.

At the event, patients waited in line to get evaluated on their dental needs, and were then sent to stations to receive the appropriate dental care. After their procedures, many of thesepatientsneededpost-surgicalprescriptionsfilled.Theseprescriptions were for medications such as amoxicillin and clindamycin for antibiotic prophylaxis, and acetaminophen and ibuprofen for pain relief. This is where the twelve faculty and students of Midwestern University College of Pharmacy-Glendale stepped in to volunteer their services. The pharmacy department for AZMoM, led by Dr. Elizabeth Pogge, an assistant professor at Midwestern University, obtained medication orders from dentists. The pharmacy department checked for drug allergies to the prescribed medications and counseled patients on the medications being dispensed. They also reviewed the patients’ medication and health history, screening for drug or disease interactions and made interventions when appropriate. By having pharmacy volunteers at the event, the dental mission decreased the likelihood of any patients receiving inappropriate medications due to allergies, of taking the medications inappropriately, or of having drug-drug interactions with other medications that the patients were taking.

The Arizona Mission of Mercy was a success due to the combined efforts of over 1,000 volunteers who through a multi-disciplinary approach were able to use their expertise to ensure that these patients received the help they needed. From the dentists and hygienists performing the procedures, to the pharmacists dispensing and counseling on the prescriptions, all of the event’s volunteers were able to make a difference in the lives of thousands of people. It truly was a Mission of Mercy.

References:1. Cole, Chris. Arizona dentists give free care to low income patients. Azcentral.com Dec 7 2012. http://www.azcentral.com/news/articles/20121207arizona-dentists-free-care-low-income-patients.html?nclick_check=1. 2. Lempert, Monica. Over 1,500 dental professionals volunteer treatment for first Arizona Dental Mission of Mercy. ABC 15 News. Dec 7 2012. http://www.abc15.com/dpp/news/region_phoenix_metro/central_phoenix/1500-dental-professionals-volunteer-treatment-for-first-arizona-dental-mission-of-mercy

Patients receiving dental care at Mission of Mercy

Jane Abrams, Nhung Luong, Nicole Romney, & Irene Coon fill prescriptions in the pharmacy.

feATured ArTicle

ArizonA JournAl of phArmAcy • Spring 2013 • 21

Bronchodilators Effective in the Treatment of RSV in Children: Fact or Fiction?by Tijana Gligorevic, Pharm.D., PGY-1 Pharmacy Practice Resident, Maricopa Integrated Health System (MIHS); Erica Domer, Pharm.D., Clinical Pediatric Specialist, MIHS/AzPA Health-System Academy

Bronchiolitis is the most common viral lower respiratory tractinfectionininfants,characterizedbyacuteinflammation,edema and necrosis of epithelial cells lining the small airways, increased mucus production, and bronchospasms. Infants typically present with rhinitis, tachypnea, wheezing, cough, crackles,useofaccessorymuscles,andnasalflaring.Themostcommon viral cause of bronchiolitis is respiratory syncytial virus (RSV). Ninety percent of children are infected with RSV in the firsttwoyearsoflife,andupto40%ofthemwillhavealowerrespiratory infection.1 In a recent prospective, population based surveillance study of acute respiratory infections in children underfiveyearsofage,theauthorsfoundthatofthe5,067children enrolled in the study, 18% had RSV infections. In the same study, RSV was associated with 20% of hospitalizations, 18%ofemergencydepartmentvisits,and15%ofofficevisitsoveraperiodofsixmonths,accountingforsignificantmorbidityassociated with the infection.2 Treatment of RSV infection is mostly supportive, consisting of observation, supplemental oxygen, and nasal suctioning as needed. Though the American Academy of Pediatrics (AAP) states that bronchodilators should not be used routinely in the management of bronchiolitis, this recommendation is not always followed in practice.1 The use of bronchodilators in the management of RSV bronchiolitis is a topic to be further discussed in the remainder of this drug information response.

There are several studies which support the use of bronchodilators in the treatment of acute bronchiolitis.3,4,5 A randomized double-blind clinical trial by Klassen et al., enrolled 83 children (median age 6 months, range 1 to 21 months) with acute bronchiolitis. Participants received two treatments at 30 minute intervals of either nebulized albuterol or a similar volume of normal saline. The authors measured respiratory rate, pulse oximetry, and a clinical score based on the degree of wheezing and retractions. They found that the patients in the albuterol arm hadsignificantlygreaterimprovementinclinicalscoresaftertheinitialtreatment(p=0.04),whichwas30minutesafterthefirstdose was administered. However, no differences between groups were found after 60 minutes (p=0.08). In addition, there was no difference between the groups in oxygen saturation (p=0.74) at any point during the study. They also found a slight, though statisticallysignificant,increaseinheartrateinthepatientsinthe albuterol group (159 beats per minute (bmp) ± 16 versus 151 bpm ± 16; p=0.03).3 The authors’ conclusion that albuterol was safe and effective for the initial treatment of acute bronchiolitis in young children is not supported by the results of their study since there were no differences in clinical outcomes at 60 minutes afterthefirstdosewasadministered,nodifferencesinoxygensaturationatanypointinthestudy,andasignificantincreaseinheart rate.3

In another double-blind placebo-controlled trial by Schuh et al., 40 infants between 6 weeks and 24 months of age who had symptoms of bronchiolitis were enrolled. Participants received

either nebulized albuterol or placebo, each administered for 2 doses at 1 hour intervals. RSV was eventually diagnosed in 71% of the participants. They found that those in the albuterol grouphadsignificantlygreaterimprovementinaccessorymuscleuse (p=0.03) and oxygen saturation (p=0.01) after one dose, as well as improvement in respiratory rate (p=0.016) after two doses. The results were similar for patients less than 6 months of age and for patients older than 6 months of age. The heart ratewasincreasedsignificantlymoreinthealbuterolgroupafter2 doses (p=0.003). The authors concluded that administration of nebulized albuterol was safe and effective in the treatment of acute bronchiolitis.4 InafinalprospectivenonrandomizedstudybyDerishetal.,

25 infants who required intubation and mechanical ventilation secondary to RSV infection were enrolled. Pulmonary function tests were performed before and 20 minutes after inhalation of 20 to 40 breaths of nebulized albuterol. Maximum expiratory flowatfunctionalresidualcapacityincreasedsignificantlyinthealbuterol group from 48 ± 46 mL/sec to 65 ± 59 mL/sec (p=0.03). However, only 3 patients had an increase into the normal range for functional residual capacity and 3 patients substantially deteriorated post albuterol administration with a 40-50% decrease in the functional residual capacity. The authors stated that they were unable to predict which infants would deteriorate rather than improve based on the past medical history, which makes the administration of a bronchodilator rather risky.5

As noted by the AAP, the routine use of bronchodilators in the treatment of RSV is not recommended secondary to lack of evidence for its use in randomized controlled trials. There are several trials which show that albuterol is no more effective than placebo.6,7,8,9 In a retrospective study, 316 full term infants (ages 11 to 90 days) who were hospitalized for RSV bronchiolitis were included.Thestudypatientsweredividedintofiveseveritygroups (0 to 5, with 5 being the most severe) based on their clinical presentation. Those who received albuterol required more time on supplemental oxygen and had longer length of stay, thoughthedifferencewasstatisticallysignificantinonlyoneofthe severity groups (2).6 In a double-blind placebo-controlled randomized trial by Dobson et al., 52 patients less than 24 months of age with a diagnosis of moderately severe RSV bronchiolitis received either nebulized albuterol or normal saline for 72 hours under a standardized protocol. The study was adequately powered at 90% and the authors found no difference in the oxygen saturation (p=0.84) or length of hospital stay (p=0.24) between the two groups.7

Another randomized, double-blind, placebo-controlled trial divided 88 infants (median age 5.5 months) treated for their firstepisodeofwheezingintofourgroups:nebulizedalbuterol(n=22), nebulized saline (n=23), oral albuterol (n=19) and oral placebo (n=24). The nebulized groups received two treatments at 30 minute intervals and the oral groups received one oral dose. The authors found no differences in respiratory rate, oxygen saturation, need for additional treatment, need for hospitalization, or clinical score between any of the groups at 30 and 60 minutes afterthefirstdosewasadministered.However,therewasasignificantincreaseinheartrateintheoralalbuterolgroupwhencompared to the other groups (142 bpm ± 16 versus 157 bpm ± 33; p=0.005).8 In another randomized double-blind trial, 120 patients less than 2 years old who were admitted for signs and symptoms consistent with a clinical diagnosis of bronchiolitis

feATured ArTicle


Bronchodilators (continued from page 21) (i.e., tachypnea, crepitation and wheezing) were enrolled. From the study population,42%ofthepatientshadconfirmedRSV.Studyparticipants were randomized to receive nebulized albuterol, ipratropium, or normal saline, or oxygen without nebulization. Theauthorsfoundnosignificantdifferencesbetweenthefourgroups in terms of a severity score (a measure of respiratory rate, presence of subcostal retractions, crepitations and wheezing), number of nebulization treatments required, or length of hospitalization (p>0.05 for all).9

Conclusion:Bronchiolitis is a viral respiratory infection which affects

mostly infants and is associated with high morbidity in that patient population. It is therefore important to optimize therapy to ensure the best outcomes. The AAP recommends supportive treatment consisting of observation along with oxygen and nasal suctioning as needed. The role of bronchodilators is unclear, though not recommended by the AAP. The literature presented above supports the stance of the AAP against the routine use of such agents. Most of the studies reviewed found nogreaterbenefitwiththeuseofbronchodilatorsthanwithplacebo. However, a majority of the studies reviewed had relatively small sample sizes with an average of about 100 patients per study. Exclusion criteria for most of the included literature consisted of patients with congenital heart disease, history of prematurity, concurrent severe illness such as sepsis or meningitis or pneumonia, baseline tachycardia, or history of previous bronchodilator therapy. Based on the exclusion criteria, theresultsapplytohealthypatientswithnosignificantpastmedical history whom are being treated for an initial episode of bronchiolitis. Patients requiring mechanical ventilation were excludedfromallbutoneofthestudieswhichspecificallyfocused on that patient population. None of the trials reviewed looked at long term outcomes. Albuterol use is not without risk, as prolonged use of albuterol may contribute to hypertension, irregular heart beat and bronchospasm. In addition, excessive use of albuterol may decrease the effectiveness and the response to albuterol if needed for future bronchoconstrictive conditions. Bronchiolitis is not a bronchoconstrictive condition. Pathologic changes associated with bronchiolitis include bronchial edema andinflammation,neitherofwhichisresponsivetoalbuterol.4 Based on an assessment of the literature and practice guidelines, it is recommended to avoid the routine use of bronchodilators in the treatment of RSV bronchiolitis. However, utilizing clinicaldiscretionandariskversusbenefitassessment,itmaybereasonable to administer a test dose of a nebulized bronchodilator and evaluate clinical response as a last effort in a patient who is not otherwise improving with only supportive care. If the patient responds positively, it may be appropriate to continue during the acute phase of the illness.

References:1. Lieberthal AS, Bauchner H, Hall CB, et al. Diagnosis and management of bronchiolitis. Pediatrics 2006;118:1774-1793.2. Hall CB, Weinberg GA, Iwane MK, et al. The burden of respiratory syncytial virus infection in young children. N Engl J Med 2009;360:588-98.3. Klassen TP, Rowe PC, Sutcliffe T, et al. Randomized trial of

salbutamol in acute bronchiolitis. J Pediatr 1991;118(5):807-811.4. Schuh S, Canny G, Reisman JJ, et al. Nebulized albuterol in acute bronchiolitis. J Pediatr 1990;117(4):633-637.5. Derish M, Hodge G, Dunn C, Ariagno R. Aerosolized albuterol improves airway reactivity in infants with acute respiratory failure from respiratory syncytial virus. Pediatr Pulm 1998;26:12-20.6. Del Vecchio MT, Doerr LE, Gaughan JP. The use of albuterol in young infants hospitalized with acute RSV bronchiolitis. Interdisciplinary Perspectives on Infectious Diseases 2012;1-4.7. Dobson JV, Stephens-Groff SM, McMahon SR, et al. The use of albuterol in hospitalized infants with bronchiolitis. Pediatrics 1998;101:361-368.8. Gadomski AM, Lichenstein R, Horton L, et al. Efficacy of albuterol in the management of bronchiolitis. Pediatrics 1994;93:907-912.9. Goh A, Chay OM, Foo AL, Ong EK. Efficacy of bronchodilators in the treatment of bronchiolitis. Singapore Med J 1997;38(8):326-328.

feATure phArmAciST

ArizonA JournAl of phArmAcy • Spring 2013 • 23

OneWhoDefinesInnovationinPharmacyby Asal Azizoddin, Pharm.D. Candidate, Midwestern University College of Pharmacy-Glendale, Class of 2014

Keith Cook, R.Ph. is the president of Avella Specialty Pharmacy (formerly The Apothecary Shops) in Phoenix, Arizona. As a leader in this branch of pharmacy, he guides Avella to serve patient populations in need of medication therapy for oncology, rheumatology, fertility, and HIV/AIDS just to name a few.

Mr. Cook received his pharmacy degree at Kansas University in 1980 and began his career in the hospital setting. Six years later, he made a leap into the retail side in order to have a more balanced lifestyle with family and work. Mr. Cook worked for Walmart for 23 years starting as a pharmacy manager followed by many other positions, such as working as a district manager, working in the corporateoffice,runningtheprivatelabelPBMbusiness,beinga supervisor of the mail order facility, and opening a specialty pharmacy in Orlando, Florida. After retiring with Walmart, he worked for Cardinal Health on the Medicine Shoppe and Medicap franchises for three years as a vice president of clinical pharmacy. Four years ago he joined the team of Avella Specialty Pharmacy, formerly known as The Apothecary Shops.

what motivated you to become a pharmacist? IknewIwantedtodosomethinginthemedicalfield.Mystrengths were in math and science so I looked for careers where I could use my skills and be in a position to help people. Pharmacy was a great choice!

How has the pharmacy profession changed during your career?WhenIfirststartedpracticingpharmacy,cashsalesmadeup90%of the business and managed care (third party) was 10%. On the hospital side, it was before prospective payment – we billed what we felt was correct and the insurance company paid the bill. Things are a little different today where over 90% of the business is contracted managed care claims and cash is just a small piece.

The other big change has been the growth and acceptance of generics. These were still fairly new in the 1980’s and the public had not yet fully accepted the idea that the “generic” drug was equivalent to the brand name. That change occurred slowly and with the improvement in the generic quality, we have seen significantchangesinourpharmacybusinessestoday.

Lastly, the idea of “direct to consumer” advertising was unheard ofwhenIgraduatedfromschoolandfirststartedtopractice.Thegeneral public had very little knowledge of drug products and relied completely on the decision of the physician to make the correct decision about their therapy. Good or bad, patients are now bombarded with commercials and advertising about their disease state and the “best therapy” for them. Patients are more informed and are now requesting medication based on what they have read or seen on television.

what changes do you foresee for the profession of pharmacy?There will be more emphasis around payer reimbursement and decreasing margin. Everyone will have to watch this closely to remain a viable part of the health care process.Expect more automation. We have not begun to tap the technology that our industry will see in the future. I suspect that pharmacy in 15 years will look totally different than it does today, as we will see the elimination of manual processes, more automation, and more time for the pharmacist to be focused on outcomes for the patient.

what is your favorite part of your current position with Avella?Working with the employees and exceeding the needs of our patients—those two things make it fun to come to work every day.

Wheredoyoufindorwhomdoyouapproachforinnovativeideas for the company?We watch the industry closely. What are our competitors doing? We also look inwardly and constantly look for ways to improve. We attend industry trade shows and meetings where we can see the latest and greatest technology in the pharmacy industry. Change is constant in our business and you have to stay on top of it if you want to remain competitive.

what is your intake on residencies? Does your company offer any?We support residencies and have had some great residents over the past few years. I believe over the past 3 years, we actually hired100%oftheresidentsaftertheyfinishedtheprogram,sowebelieve in the concept. Our concerns have been over the fact that theonlycertificationforresidencyprogramsisthroughASHPandsomeoftherequirementsdon’teasilyfitintoourbusiness.We are considering a residency program that would be fully sanctioned by Avella in the future.

Are you a member of any other state or national organizations?In addition to AzPA, we belong to NCPA and NACDS as well as NCPDP. All are important as we seek to be actively involved in the pharmacy industry.

why is being a member of the Arizona Pharmacy Association important to you?Alone, I am only one voice. As a member of AzPA, I am part of a group that has enough volume to make a difference in the practice of pharmacy. AzPA also provides me with industry and state updates that keep me informed of current issues I need to be aware of.

Keith Cook, R.Ph., President Avella Specialty Pharmacy


STudenT perSpecTiVe

PD@Cby Brian McKinley, Pharm.D. Candidate Class of 2013, University of Arizona College of Pharmacy

On January 23, 2013, students from Midwestern University and University of Arizona and pharmacists from across the state converged in Phoenix for the annual Pharmacy Day at the Capitol. This event showcases pharmacists’ abilities to positively impact health care to legislators and to show what we provide as a profession. As we all know, advocacy for the profession is paramount for advancing pharmacists into a more respected health care role and this event is one way of promoting the profession.

As lunchtime approaches, legislators and staffers visit the lawn area and are greeted by a pharmacy student. The student then takes him or her around the various booths showing what a pharmacist does in daily practice. This year booths included bloodsugarscreenings,tobaccocessationinformation,influenzaimmunizations, blood pressure screenings, poison center information, and many others. By the end of the tour, the visitor has surely seen the broad scope of a pharmacist’s practice and hopefully will keep this in mind when creating future legislation. Throughout the event I notice the enthusiasm Midwestern University and University of Arizona students have at their booths and appreciate how they are promoting pharmacy so well together.

During the event I had the chance to speak with pharmacists whodrovetoPhoenixjustforthisevent.J.P.Webb,afirst-yearresident at North Country HealthCare in Flagstaff, Arizona said, “The turnout today was amazing. AzPA is doing a great job of educating legislators about what pharmacists are capable of and what they can do going forward.” There were also quite a few pharmacists from Tucson that made the commute and as you might expect, Jim Kloster, AzPA PharmPAC Chairman, was one of them. With his usual zest for pharmacy, he explained, “It’s a

good way to meet and greet some of our legislators. The students are very excited about their futures and they’re projecting that. It makes pharmacy a very vibrant and important profession.”

Afterwards, fellow student Amanda Dawes and I shadowed AzPA CEO Kelly Ridgway in the House and Senate to listen to hearings of bills that could impact pharmacy. In this legislative session, there are a few bills that have some relevance to pharmacy, so it’s important to keep abreast of these bills as the legislative process continues. Seeing members of the legislature in action was, surprisingly, interesting and worthwhile. It’s easy to see how long the process of transforming an idea into actual legislation can take when all parties begin to voice opinion and later,toappreciateallthehardworkputinwhenalawisfinallyenacted.

I’ve had the opportunity to participate in this event three out of my four years in pharmacy school and each year seems to get better and better. The students are always so eager to speak about the profession and to explain why pharmacy needs to be at the forefrontoflegislation.OnequoteIrememberfrommyfirstyearof pharmacy school is, “Get into politics or get out of pharmacy” and that is exactly what this event aims to accomplish. As a profession, we need to be at the table when health care legislation is created and follow it through to completion. In the past, I think we’ve seen pharmacy take a back seat when health care topics arediscussedandIhopethat’sfinallychanging.Withthiseventand many others across the nation, it seems that pharmacy is now making great strides to be near the forefront of legislation and I hope this trend continues.

Editor’s Note: Check out the video from PD@C on the AzPA YouTube channel at http://www.youtube.com/watch?v=oHBq5TDgS_I

Photo at left: AzPA Member Mindy Burnworth, Pharm.D., talks with House Speaker Andy Tobin. Bottom photo: Ryan Gries, Pharm.D. Candidate, Midwestern University, checks a legislative staffer’s blood pressure.

Top Photo AzPA Member Jim Kloster talks with State Representative Jonathan Larkin, C.Ph.T. Bottom photo: Craig McDade, R.Ph. confers with AzPA Member and Arizona State Board of Pharmacy President Tom Van Hassel

STudenT perSpecTiVe


Inaugural Southwest Pharmacy Symposium by Amanda Dawes, Pharm.D. Candidate 2013 Midwestern University College of Pharmacy-Glendale

Saturday January 26, 2013, marked the date of the Inaugural Southwest Pharmacy Symposium presented by the Arizona Pharmacy Foundation and Pharmacists Assisting Pharmacists of Arizona. Despite a record-breaking downpour, I, along with over 75 dedicated pharmacists and student pharmacists, attended the event in which we were all given the opportunity to partake in six interactive programs concerning today’s world of pharmacy. These presentations included: “The Update on the Pharmacy Practice Model Initiative” presented by ASHP President Dr. Kathryn R. Schultz; “Is It Possible to Start Before the Beginning? Pharmacists and Preconception Health” presented by Merry-K. Moos, BSN and Cathy Schechter; “The Brain Disease of Addiction” sponsored by Pharmacists Assisting Pharmacists of Arizona and presented by Jim Corrington, MSW; “Oral Adherence to Cancer Therapies” sponsored by Celgene and presented by Andrea Montoya; “NASPA-NMA Student Pharmacist Self-Care Championship” led by Dr. Grace Akoh-Arrey and Dr. Betty Louton; and “Prescription Drug Abuse Prevention Workshop: How you can help prevent prescription drug abuse in the community” presented by Michael A. Moné, R.Ph., J.D. I believe all in attendance would agree that these presentations were not only informative and thought provoking but also provided the tools necessary to implement the unique ideas presented into each pharmacist’s practice setting.

Although these presentations were the focus of the event, three important accolades were given during this time as well. Dean Wright, R.Ph. of the Arizona State Board of Pharmacy accepted the Cardinal Health GenerationRx Champions Award. This award honors a pharmacist who has demonstrated an outstanding commitment to raising awareness of the dangers of prescription drug abuse among the general public and among the pharmacy community. Two students were also recognized at the event. Asal Azizoddin of Midwestern University and Jessica DiLeo of University of Arizona both received the Llyn Lloyd Service to Pharmacy Scholarship Award. Finally, Midwestern University walked away with the inaugural win and trophy in the NASPA-NMA Student Pharmacist Self-Care Championship.

Overall, the event was a great success. I personally expanded my knowledge in several different areas and I undoubtedly will be applying this information in my future practice. However, I believe the knowledge I gained from this experience goes beyond that of the information in the presentations. Although I

did learn about PPMIs, preconception health, and prescription drug abuse for example, what I really learned came from all of theindividualsthatfilledtheauditorium.There,ineachseat,sat a pharmacist or student pharmacist, drenched from an early Saturday morning rainstorm, just to expand their knowledge of pharmacy. What I learned was just how dedicated the pharmacy community is to the profession. From the presenters who undoubtedly spent numerous days preparing for the event to the pharmacists and student pharmacists who gave up one of their rare days off to expand their knowledge, these individuals were an inspiration. What I took away from this event is that dedication to the profession goes beyond the hours spent in the classroom or days spent in a pharmacy. It is the extra time spent at events such as this that really showcases a commitment to the profession of pharmacy. I am excited to call these individuals my colleagues and I am even more excited to see them at future events.

Brian Willis, Cardinal Health and Hal Wand present Dean Wright (center) with the GenerationRx Champions Award.

Steve LeMahieu, APF President and Mike Dietrich, AzPA President, recognize Llyn Lloyd Scholarship winner Asal Azizoddin, MWU-CPG (center).

Steve LeMahieu, APF President and

Mike Dietrich, AzPA President, award

the Llyn Lloyd Scholarship to Jessica DiLeo,

UofA COP (center).

NASPA OTC Challenge winners representing MWU-CPG (left to right): Amanda Dawes, Debora Pereira (Creighton University), Nicole Vacek-Wilson, Matt Aronson, Ronni Nemeth, Asal Azizoddin.

AcAdemy newS


communiTy phArmAcy AcAdemy

Spring is one of my favorite times of year! It’s such a bright, fun time. Everyone starts dusting off the cobwebs and seems vibrant and new again. I am really looking forward to all of the CE’s that AzPA is offering in the upcoming months!

The AzPA Annual Convention is June 27th-30th at the Westin La Paloma in Tucson. Starting out on Thursday, June 27th there will betwocertificateprogramsofferedforyoutochoosefrom.IrecentlycompletedtheAzPAPsychiatricCertificateProgramandwasveryimpressedwiththespeakersandthequalityoftheprogram,definitelyoneyoudon’twanttomiss!Anotherareathatissuretoadd value to your practice is the MTM Training Program. The programming continues through the weekend and as always there will be several activities specially geared toward community pharmacy practice.

New this year is an Independent Pharmacy Owners Track on Sunday, June 30, 2013, featuring 6.0 contact hours (0.60 CEUs) of programming focusing on business strategies and Arizona pharmacy law updates. Be sure to visit the AzPA Annual Convention & Trade Show web page at www.azpharmacy.org/2013_Convention!

If you are interested in becoming more involved within the Community Pharmacy Academy NOW is the TIME!! Ballots for the Chair-elect position will be coming out soon. In case you didn’t know the CPA also has its own Executive Committee and we are always looking for ambitious, motivated individuals to get involved and represent the academy on various AzPA standing committees. Please feel free to email me with any questions!

Kristin Calabro, Pharm.D. Community Pharmacy Academy [email protected]

geriATric cAre AcAdemy

The Geriatric Care Academy (GCA) leadership is excited to announce the geriatric Pharmacy Roundtable: A Focus on geriatric Pharmacotherapy will be held on Friday, May 3, 2013 from 2:00pm - 5:30pm at Midwestern University in Glendale, Arizona. The CE sessions will be in a unique and engaging format –allowing for small group interaction and networking opportunities. Roundtable discussions on various geriatric topics will be approximately 30 minutes in length. The presentation is interactive and given in a short lecture format (~20 minutes) followed by discussion (~10 minutes). The topics are centered on issues concerning the geriatric patient population including infectious disease and psychiatric updates as well as a statistics refresher. AzPA has already begun advertising and registration is open! Hope to see you there!

GCA’s monthly conference call is the second Wednesday of each month at noon (January – May 2013) with the next call May 8, 2013at12:00pm.ContacttheAzPAofficeforCall-ininformation.Pleasecallintohaveyourvoiceheard!

The American Society of Consultant Pharmacists Spring Conference is May 14-17, 2013 in Orlando, FL. Go to www.ascpspringconference.com to register.

As always, I am interested in new ideas for how to best serve the academy. If you have any ideas or questions please feel free to contact me.

Sincerely,

Tara Storjohann, Pharm.D., CGP, FASCPGeriatric Care Academy Chair [email protected]

geriatric Pharmacy Roundtable:A Focus on Geriatric Pharmacotherapy

Friday, May 3, 20132:30 PM TO 5:30 PM

Presented by the AzPA Geriatric Care AcademyMidwestern University College of Pharmacy Glendale

19555 N. 59th Avenue, Glendale, AZ 85308

Visit www.azpharmacy.org to register

heAlTh-SySTem AcAdemy newS

What an exciting year 2013 has been thus far for the pharmacy profession. Pharmacist provider status is a crucial issue that has garnered national attention, seems to be gaining positive political traction, and is sparking intense discussion both at the state and national level – this is great news! Our Arizona representatives serving on the ASHP House of Delegates (HOD) will be discussing this issue in full force come May and June at the Regional Delegate Conferences and ASHP Summer meeting. Recognizing the value of pharmacists as medication experts and the reality that we are the “most underutilized health care professional” has the potential to improve patient care and advance our profession… a “win, win” situation!

The AzPA HSA continues to add value to Arizona pharmacy through member engagement, planning timely continuing-education programs, participating in student mentorship through the AzPA Mentor Connection Program, conducting ASHP HOD nominations and elections, contributing articles and continuing education self-studies to AJP, partnering with ASHP to move the Pharmacy Practice Model Initiative (PPMI) forward in our state, and working with all national pharmacy organizations to gain support for pharmacists as providers.

The AzPA Spring Clinical Conference, hosted by the HSA, will be held at Banner Desert Medical Center on Saturday, April 27, 2013. This year’s theme is “Team Healthcare: Collaboration for Improvement in Patient Outcomes.” The topics were carefully chosen and will provide you with information that is pertinent and relevant to your practice and our profession, ranging from the treatment ofrareyetinterestingdiseasestodemystifyinglineaccesstoresidencypreceptordevelopmentandfinallypharmacylawandfederallegislative affairs. You won’t want to miss this event! If you haven’t already registered – don’t delay! https://m360.azpharmacy.org/event.aspx?eventID=63090

The HSA continues to brainstorm ways to educate, encourage, and facilitate participation of all health-systems with ASHP’s PPMI. In the Winter edition of AJP I wrote about PPMI in my Chair message and in this issue I wrote about the Health-System Leaders Forum Luncheon that took place in January where we discussed PPMI with key stakeholders in Arizona pharmacy (see page 10.) The HSA is interested in organizing an AZ PPMI State Leadership Task Force – if you or someone you know would be interested in serving on such a task force, please email me. Arizona pharmacy is doing great things but there is still work to be done; perhaps involvement with the PPMI can help to achieve your institution’s goals. To learn more about the Pharmacy Practice Model Initiative, visit ASHP’s website at http://www.ashpmedia.org/ppmi/index.html.

I would love to hear from you regarding how the HSA can help YOU advance YOUR practice in 2013. Without your input our academy can’t meet your needs, goals or expectations. Please email me at [email protected] or post your thoughts on the AzPA HSA Forum located on the AzPA website.

The weather is heating up – time to enjoy our beautiful outdoors!

Warm regards,

Lindsay Davis, Pharm.D., BCPS Health-System Academy [email protected]

The Health-System Academy of the Arizona Pharmacy Association is the Arizona affiliate of the American Society of Health-System Pharmacists (ASHP).

AcAdemy newS


REgISTER TODAY!AzPA Spring Clinical Conference

brought to you by the AzPA Health-System Academy

Saturday, April 27, 2013Banner Desert Medical Center

Rosati Education Center 1400S.DobsonRoad

Mesa, AZ 85202

The continuing education activities associated with the Spring Clinical Symposium are eligible for a total of 6.5 hrs.

(0.65 CEUs) of continuing pharmacy education.

go to www.azpharmacy.org

AcAdemy newS

TechniciAn AcAdemy newS

ThePharmacyTechnicianCertificationBoard(PTCB)isintroducingnewrequirementstotheprocessofobtainingandmaintainingthecertifiedpharmacytechnician(C.Ph.T.)credential.PTCB’scertificationrequirementshavebeenessentiallyunchangedsince1995,whentheorganizationwasfounded.Therevisedcertificationplanwillallowtechnicianstoassumegreaterresponsibilityfordistributive processes, which will allow pharmacists to spend more time taking care of patients.

PTCB is accepting comments on its plan through May 2013. The organization wants to hear from a variety of stakeholders, including pharmacists, pharmacy technicians, state pharmacy boards, professional associations, and employers. Go to www.ptcb.org to comment.

Once the changes are fully implemented, new applicants for PTCB’s C.Ph.T. credential will be required to pass a criminal background check and complete an ASHP-accredited technician education program. PTCB has proposed a 2014 implementation date for the background checks and expects the training program requirements to be in place in 2020.

Recertificationwillundergochangesaswell,includingthephasingoutofin-serviceeducationprogramsandadecreaseinthe

number of continuing education (CE) hours obtained through college classes. Pharmacy technicians must recertify every two years to keeptheirC.Ph.Tcredential.Forrecertificationstartingin2015,technicianswillneedtocomplete20hoursofpharmacytechnician-specificCEthatincludes1hourofpharmacylaw—acurrentrequirement—and,startingin2014,1hourofmedicationsafetyCE.

Joy Davis, C.Ph.TTechnician Academy [email protected]


mAnAged cAre AcAdemy newS

The AzPA Managed Care Academy continues to have our monthly conference calls. We will have an open meeting in June at the annual conference. We are considering ideas for networking events and what to do for our next conference. We were happy to host a meet and greet event at the 25th AMCP Expo in San Diego, California in April. It is always a good time to network with fellow pharmacists and students.

If you haven’t tried volunteering lately, please consider it in the future. Several of us volunteer for the Tour de Cure in either Phoenix or Tucson and this year was no exception. The weather was excellent and it was a fun way to spend the day. Thank you again to the pharmacy students that volunteered to help the American Diabetes Association with the medical tents at the Tour De Cure rides.

JustaremindertoeveryonethattherearefunandeasywaystohelpAzPA.Giftcardscanbepurchasedfromtheofficewithnoservice fee to you and AzPA will receive a portion of the proceeds. Also if you go to our website, you can enter Amazon.com through a panel on the right-hand side. You won’t see any difference and again a portion of the amount spent will go directly to AzPA. You must enter Amazon through our website at www.azpharmacy.org for this opportunity to work. Please consider these opportunities to give something to AzPA while you are doing your shopping. Graduations, Mother’s Day, Father’s Day, etc. are all approaching fast.

Iwouldliketothankthemanyvolunteersthathaveansweredthecalltofillcommitteeopportunitiesonbehalfofouracademyandtheir dedication to meet the needs of the academy and AzPA.

IfyouareinterestedinbecomingmoreinvolvedinMCApleaseletEricLuechtandIknow.Wearemorethanhappytofindaplaceto get you more plugged in. Also we are always looking for volunteers to write articles for consideration to be included in this journal.

Thank you and Happy Spring to all of you!

Ann Sears, R.Ph.Managed Care Academy [email protected]

STudenT phArmAciST AcAdemy newS

To start off the new year, over 60 students from the University of Arizona traveled north to collaborate with 65 students from Midwestern University at Pharmacy Day at the Capitol. Students had the opportunity to interact with legislators while advocating for thepharmacyprofession.ThestudentacademiesalsohadagreatturnoutatthefirstannualSouthwestPharmacySymposiumwhereten students from the University of Arizona and 16 students from Midwestern University attended. Students participated in an OTC Jeopardy Challenge where the University of Arizona lost a hard fought battle against Midwestern University. Midwestern University was awarded the traveling trophy and a rematch has been scheduled at the AzPA Annual Convention in June!

The Student Pharmacist Academy at the University of Arizona has spent the past few months participating in new activities and events.Forthefirsttime,studentsparticipatedintheTourdeCureTucsoneventhostedbytheAmericanDiabetesAssociation.Studentsvolunteeredatreststopsandprovidedfirstaidcaretobicyclists.Alsoforthefirsttime,sixstudentsfromtheUniversityofArizona took Katy’s Kids to Wildcat Elementary School in Tucson. A second grade class learned about the role of the pharmacist by rotating through different stations. Stations included hospital pharmacy, community pharmacy, compounding pharmacy, poison control center, and an activity station. The elementary kids loved the pharmacy students and the teacher has invited us back for next year.

The Student Pharmacist Academy at Midwestern University has been focused on getting involved in the community. In January, 26 student academy members helped the City of Glendale pick citrus at Sahuaro Ranch Park as a part of Project Vitamin C. Students worked with other volunteers from the community to pick over 10 tons of citrus to donate to the St. Mary’s Food Bank. On March 8th, 23 students, together with faculty advisor Lindsay Davis, AzPA CEO Kelly Ridgway, and Fry’s Clinical Care Coordinator Whitney Rice, hosted a community health fair at the Glendale Adult Center. Students provided blood glucose, blood pressure, and cholesterol screenings to 56 patients, as well as educational materials and patient counseling on the topics of appropriate aspirin therapy, blood pressure control, blood glucose control, cholesterol management, and smoking cessation. Students from Midwestern alsohelpedatfirstaidmedicaltentsfortheTourdeCurecyclingeventinPhoenixonMarch16th.

Recently, the Student Pharmacist Academies at the University of Arizona and Midwestern University helped launch the statewide Women’s Preconception Health Campaign, “Power Me A to Z,” by hosting lunch meetings for pharmacy students. Over 100 students attended the meetings at each of the schools to learn about the importance of taking folic acid, the goals of the campaign, and how they could get involved.

Sophia Galloway, SPA Co-Chair, Midwestern University College of Pharmacy [email protected] Wong, SPA Co-Chair, University of Arizona College of [email protected]

AcAdemy newS


Congratulations to the 2013

AzPA Student Leadership Program

participants!

Front row (left to right) Cassandra Anderson, Amanda Powell, Kate Van Hassel, Lara Petrossian, Hillary Aphaisuwan, Metta Lou Henderson, Ph.D., (speaker), Thu Nguyen, Asal Azizoddin, AzPA President Kelly Ridgway. Back row (left to right) Tom Jaeger, Pharm.D., (speaker); AzPA President Mike Dietrich, Pharm.D., Matt Aronson, Sophia Galloway, Michael Ivey, Jake Bradshaw, Eric Wong, Brian Barkow.

drug informATion QueSTion

Question:Shouldgabapentinenacarbil(Horizant®)beconsideredafirst-linetreatment for moderate-to-severe primary restless legs syndrome?by Benjamin Lai, Pharm.D. Candidate, and Stacy L. Haber, Pharm.D., Associate Professor, Midwestern University College of Pharmacy-Glendale


Answer: Introduction

According to the National Institute of Neurological Disorders and Stroke, up to 10% of the U.S. population may have restless legs syndrome (RLS), and though most cases are mild, 2 to 3% suffer from cases that are moderate to severe.1 It is characterized by an irresistible urge to move the legs, usually accompanied by an unpleasant sensation often described as creeping, tugging, or pulling.2 Patients suffering from RLS often become restless at night, resulting in a loss of quality sleep. It can result from chronickidneydisease,irondeficiency,orpregnancy,andthough the primary cause is largely unknown, mild dopaminergic hypofunction is thought to be involved.3,4

Pramipexole and ropinirole are dopamine agonists that are FDA-approved for the treatment of moderate-to-severe RLS andareconsideredfirst-linetherapies,buttheyareassociatedwithnausea,vomiting,fatigue,andaugmentation(definedasaworsening of symptoms, an increase in symptom distribution, or an earlier onset of symptoms).3,5 Other options include sedative hypnotics to help sleep, but they do not treat RLS symptoms, and opiates for painful symptoms, but they have addictive properties.3 Gabapentin is useful in RLS, especially for painful symptoms, but its absorption is variable between patients, its bioavailability decreases with increasing dose, and it has a short half-life. These pharmacokinetic properties create problems in patients who require higher doses or longer and more consistent relief. As a result, gabapentin enacarbil (GEn), a prodrug formulation of gabapentin with more consistent absorption and extended-release properties, was developed.6

GEn was approved by the FDA in April of 2011 for moderate-to-severe primary RLS.6 In a search of Medline, 5 randomized, double-blinded, placebo-controlled trials were found with aprimaryefficacyendpointofInternationalRestlessLegsSyndrome (IRLS) and Clinical Global Impression-Improvement (CGI-I) scores.7-11 Three of the trials that were at least 12 weeks in duration will be summarized.7-9

Clinical Trials

In clinical trials, the IRLS and CGI-I scale scores are used to evaluate symptoms.5,7-9 IRLS is a rating scale regarding the severity of patient symptoms over the past week. Patients answer 10 questions on a scale of 0 to 4, with a total score ranging from 0 (no symptoms) to 4 (severe symptoms). CGI-I scores identify to what extent a patient responds to treatment, with scores ranging from 1 (very much improved) to 7 (very much worse). Scores of 1 (very much improved) and 2 (much improved) are considered responders.

In a trial by Kushida et al.,7 222 patients from 22 U.S. centers were randomized to receive GEn 1,200 mg (n = 114) or placebo (n = 108). Patients were instructed to take their regimen at 5:00 p.m. every night with food for 12 weeks. The co-primary endpoints were the change from baseline in IRLS score and investigator-rated CGI-I score. Other endpoints included the

Pittsburgh Sleep Diary (PghSD), which assessed total sleep time (TST) and wake time after sleep onset (WASO), and the Medical Outcome Study (MOS) sleep scale, which assessed daytime somnolence, sleep quality, sleep adequacy, and sleep disturbance. Patients were given a diary to track onset times and severity of RLS symptoms daily. At week 1, the mean change from baseline IRLS score was greater with GEn compared to placebo (-10.7 vs. -4.4; p < 0.0001) and the percentage of patients rated by investigators as responders with the CGI-I scale was higher (57.9% vs. 24.8%; p < 0.0001). Similarly, at week 12, the change from baseline IRLS score was greater with GEn than placebo (-13.2 vs. -8.8; p < 0.0003) and the percentage of patients rated as responders was higher (76.1% vs. 38.9%; p < 0.0001). GEn increased the average daily TST at week 2 (difference 0.3 hours; p = 0.0033) and week 4 (difference 0.2 hours; p = 0.0246), but not at week 12 (difference 0.2 hours; p = 0.1870). The change in average daily WASO was greater with GEn (-17.6 minutes) than placebo (-11.8 min) at week 12. All MOSdomainsshowedsignificantlymoreimprovementwithGEn than placebo in each category. The median time to onset of symptoms was 13.3 hours with GEn compared to 9.0 hours with placebo (p < 0.0006) at week 2 and > 23.5 hours with GEn compared to 11.5 hours with placebo (p < 0.0001) at week 12. Also at week 12, 50.5% of patients on GEn were symptom-free at 24 hours compared with 17.7% of patients on placebo. The most common adverse events reported in the GEn group were somnolence (26.5%) and dizziness (19.5%); most occurred within thefirst2weeksoftreatment,butlaterremitted.ThisstudyconcludedthatGEnisgenerallywelltoleratedandsignificantlyimproved RLS symptoms and sleep outcomes.

In a more recent trial by Lee et al.,8 325 patients from 28 research centers in the U.S. were randomized to receive GEn 1,200 mg (n = 113), 600 mg (n = 115), or placebo (n = 97). The design and methods were similar to the previous study, but a 600-mg dose was also evaluated. At the end of week 12, the majority of patients in the GEn groups (55.0% and 64.9% in the 1,200 mg and 600 mg groups, respectively) had an IRLS score≤10comparedtotheplacebogroup(32.3%).Ofthesepatients, 22.5%, 26.3%, and 11.5% from the 1,200 mg, 600 mg, and placebo groups, respectively, had an IRLS score of 0, indicating symptom remission. Also at the end of week 12, a significantlygreaterproportionoftheGEngroups(77.5%and72.8% in the 1,200 mg and 600 mg groups, respectively) were deemed responders based on investigator-rated CGI-I scores than placebo (44.8%; p <0.0001). The sleep assessment results for GEn were similar to the trial by Kushida et al.7 when comparing 1,200 mg to placebo. For the 600-mg group compared to placebo,nosignificantdifferenceswereobservedinTSTandWASO;fortheMOS,significantimprovementwasobservedinsleep disturbance, sleep quality, and sleep adequacy, but not in daytime somnolence. When assessing onset of symptoms, 52.2% of GEn 1,200 mg and 49.5% of GEn 600 mg patients reported

drug informATion QueSTion (conTinued from pAge 30)


no symptoms from 8:00 p.m. to midnight compared to 36.5% of placebo patients; 37.0% of GEn 1,200 mg and 35.3% of GEn 600 mg patients reported no symptoms within the 24-hour period compared to 23.0% of placebo patients. The most common side effects were dizziness (24.3% and 10.4% for GEn 1,200 mg and 600 mg, respectively) and somnolence (18.0% and 21.7%, respectively). One patient in the GEn 1,200 mg group reported 8 events of sudden onset of sleep, but they resolved without intervention. This study concluded that both GEn 1,200 mg and600mgsignificantlyimprovedRLSsymptomsandsleepdisturbances compared to placebo after 12 weeks, and both were generally well tolerated.Thelong-termsafetyandefficacyofGEnwastestedinatrial

by Bogan et al.9 This study had 2 phases. All patients received GEn1,200mgfor24weeksinthefirst,single-blinded(SB)phase. Of those 311 patients, 194 who were responders were then randomized to receive GEn 1,200 mg (n = 96) or placebo (n = 98) for 12 weeks in the second, double-blinded (DB) phase. The primary endpoint was the proportion of patients whorelapsedduringtheDBphase.RelapsewasdefinedaswithdrawalduetolackofefficacyorworseningofRLSsymptoms (an increase of 6 points on the IRLS score from the baselineoftheDBphaseto≥15pointsandaninvestigator-ratedClinical Global Impression of Change rating of “much worse” or “very much worse” on 2 consecutive clinic visits at least 1 week apart). At the end of the DB phase, 9% of GEn patients had experienced a relapse compared to 23% of placebo patients (p = 0.02), and 54% GEn patients were symptom-free compared to 38% of placebo patients. The most common side effects for GEn were somnolence (29.8%) and dizziness (22.1%) in the SB phase and headache (4%) in the DB phase. One patient in the GEn group experienced convulsions (2 generalized seizures within 7 hours that occurred and resolved during the 1-week taper period following the DB phase), which were considered possibly treatment-related. The authors concluded that GEn’s safety and efficacyismaintainedforupto9monthsoftreatment.

Discussion

The data from all 3 studies support the use of GEn for moderate-to-severe primary RLS based on decreased IRLS scores, improved CGI-I ratings, and better sleep outcomes; however, some limitations were noted.7-9 Although studied in doses of 600 and 1,200 mg, only 600 mg was approved by the FDAbecausenoadditionalbenefitandahigherriskofadverseeffects was observed at 1,200 mg.6 In the trial by Lee et al.,8 the600-mgdosedidnotsignificantlyimprovesomeofthesecondary endpoints (WASO, daytime somnolence, and TST); however, power was not met, which may have contributed to thelackofsignificance.In2ofthetrials,improvementsinTSTfor GEn 1,200 mg were observed at weeks 2 and 4, but not at week12,whichmayindicateadecreaseinbenefitastreatmentprogresses.7,8 Lastly, the trial by Kushida et al.7 involved patients with secondary RLS; the impact of this population is unclear, but the results were similar to other trials. TheefficacydataforGEnwerecomparabletothatof

dopamineagonists.Inatrialinvolvingpramipexole,significantimprovement was shown compared to placebo at week 6 in IRLS (-12.3 vs. -5.7) and CGI-I (62.9% vs. 32.5%).12 In a trialinvolvingropinirole,significantimprovementwasshowncompared to placebo at week 12 for IRLS (-11.2 vs. -8.7) and

CGI-I (59.5% vs. 39.6%).13 Many patients discontinue dopamine agonists because of intolerable adverse effects, augmentation, or lack of response. In these cases, gabapentin and GEn are viable options,whichhavesimilarefficacy,noriskofaugmentation,andanaddedbenefittothosewithpainfulsymptoms.Gabapentinis less expensive since it is available as a generic; however, it may require twice daily dosing in more severe cases. GEn is taken once daily and is a good option for those with adherence issues.Insummary,dopamineagonistsshouldremainthefirst-line treatments for patients with RLS; GEn is a good second-line optionforpatientswhofaildopamineagonistsormaybenefitfrom its effects on pain.

References

1. National Institute of Neurological Disorders and Stroke. Restless legs syndrome fact sheet. www.ninds.nih.gov/disorders/restless_legs/detail_restless_legs.htm (accessed Aug 29, 2012).2. Restless Legs Syndrome Foundation. What is RLS? www.rls.org/page.aspx?pid=477 (accessed Aug 29, 2012).3. Dopp JM. Sleep disorders. In: DiPiro JT, Talbert RL, Yee GC et al., eds. Pharmacotherapy: a pathophysiologic approach. 8th ed. New York: McGraw-Hill; 2011 (accessed Aug 29, 2012).4. Sanders-Bush E, Hazelwood L. 5-hydroxytryptamine (serotonin) and dopamine. In: Chabner BA, Brunton LL, Knollman BC, eds. Goodman and Gilman’s the pharmacological basis of therapeutics. 12nd ed. New York: McGraw-Hill; 2011 (accessed Aug 29, 2012).5. Hayes WJ, Lemon MD, Farver DK. Gabapentin enacarbil for treatment of restless legs syndrome in adults. Ann Pharmacother. 2012; 46(2):229-39.6. Horizant (gabapentin enacarbil) package insert. Triangle Research Park, NC: GlaxoSmithKline; 2012.7. Kushida CA, Becker PM, Ellenbogen AL et al. Randomized, double-blind, placebo-controlled study of XP13512/GSK1838262 in patients with RLS. Neurology. 2009; 72(5):439-46.8. Lee DO, Ziman RB, Perkins AT et al. A randomized, double-blind, placebo-controlled study to assess the efficacy and tolerability of gabapentin enacarbil in subjects with restless legs syndrome. J Clin Sleep Med. 2011; 7(3):282-92C.9. Bogan RK, Cramer Bornemann MA, Kushida CA et al. Long-term maintenance of restless legs syndrome with gabapentin enacarbil: a randomized controlled study. Mayo Clin Proc. 2010; 85(6):512-21.10. Kushida CA, Walters AS, Becker P et al. A randomized, double-blind, placebo-controlled, crossover study of XP13512/GSK1838262 in the treatment of patients with primary restless legs syndrome. Sleep. 2009; 32(2):159-68.11. Walters AS, Ondo WG, Kushida CA et al. Gabapentin enacarbil in restless legs syndrome: a phase 2b, 2-week, randomized, double-blind, placebo-controlled trial. Clin Neuropharmacol. 2009; 32(6):311-20.12. Oetel WH, Stiasny-Kolster K, Bergtholdt B et al. Efficacy of pramipexole in restless legs syndrome: a six-week, multicenter, randomized, double-blind study (effect-RLS study). Mov Disord. 2007; 22(2):213-9.13. Walters AS, Ondo WG, Dreykluft T et al. Ropinirole is effective in the treatment of restless legs syndrome. TREAT RLS 2: a 12-week, double-blind, randomized, parallel-group, placebo-controlled study. Mov Disord. 2004; 19(12):1414-23.

Arizona Center for Professional Education

brought to you by the Arizona Pharmacy Association

Your online source for continuing pharmacy education, skills enhancement, and professional development.

Visit www.azpharmacy.org

conTinuing educATion The Arizona Continuous Quality Assurance Law: How to Make Sure You and Your Pharmacy are in CompliancePatrick Campbell, Pharm.D. Candidate Class of 2014, University of Arizona College of Pharmacy; Kristina Gerboth, Pharm.D. Candidate Class of 2014, University of Arizona College of Pharmacy; Terri L. Warholak, R.Ph., Ph.D., Assistant Professor, University of Arizona College of Pharmacy; Neil J. MacKinnon, BSc(Pharm), MSc(Pharm), Ph.D., Professor and Director of the Center for Rural Health, Mel and Enid Zuckerman College of Public Health, University of Arizona; Kenneth R. Baker, R.Ph., J.D., Of Counsel/Pharmacy Consultant, Renaud Cook Drury Mesaros, PA


goal:This home-study CPE activity has been developed to educate pharmacists on the Arizona Continuous Quality Assurance Law.

Objectives:At the conclusion of this lesson, successful participants should be able to:1. Describe the rationale for the CQA

legislation2. List the important provisions of the

CQA legislation3. Describe changes that will need to

be made to comply with the CQA legislation

4. Describe the impact of CQA in pharmacy practice and patient health

5. List strategies to overcome barriers to compliance with the CQA legislation

6. List resources to assist with CQA

why do we need a Continuous Quality Assurance (CQA) Law?

In their landmark report titled “Crossing the Quality Chasm: A New Health System for the 21st Century,” the Institute of Medicine stated that “health care has safety and quality problems because it relies on outmoded systems of work. Poor designs set the workforce up to fail, regardless of how hard they try.”1

what does this mean for pharmacy?There is abundant amount of evidence

showcasing the negative impact quality related events have on the United States (US) medication use system. Here are just a few examples:• Research suggests that for every

$1.00 spent on a prescription costs more than $1.33 in drug-related illness and complications.2

• 1.5 million Americans are injured from medication errors yearly.3

• Medication errors can cost as much as $15 billion per year, accounting for approximately 7,000 deaths and over 770,000 injuries.4

• Almostfivepercentofallhospitalizations can be attributed to

medication errors.5

In fact, some have suggested that if looked at objectively, health care is among the most dangerous of all industries.6

Is being careful “good enough”?Let’sfindout.Completethecalculation

in Figure 1 on page 33. After completing the calculation,

one can see that being careful is not good enough – one must employ CQA techniques to prevent medication errors. In fact, the Institute of Medicine has indicated that “all health professionals should be educated to deliver … quality improvement approaches.”7

DefiningQualityandCQAFirst, let’s answer the question- “What

is health care quality?” Health care quality can be thought of as a combination ofdefinitions.8Onedefinitionis“thedegree to which health services increase the probability of desired outcomes and reduce the probability of undesired outcomes.”9 Alternatively, healthcare quality can be thought of as “a quality health service/system [that]gives patients what they want and need.”10

There are several different methods to improve quality, but most quality improvement approaches have similarities; they:• Are continuous– one is never done

improving quality; • Are patient centered—the focus is on

providing the best quality care for the patient;

• Are measured—one needs to be able to measure quality if one intends to improve it;

• Include statistical process control— statistics play an important role in helping to realize if we really are improving the quality of care and remember that even percents and rates count as statistics;

• Are system-wide—in order to offer the highest quality care to the patient, one must consider if changes in one

portion of the system may have a negative impact in others; and

• Use a systems view — if one person has made an error, it is almost certain that someone else will make the exact same mistake *The most effective way to prevent error repetition is to change the system, not to blame the person*

How does one select a problem to focus on?

A good way to start is to look for problems that will give you be biggest impact, such as: 1) high-risk processes, 2) high-volume processes, 3) problem-prone processes, and 4) high-cost processes. If a pharmacy is using a non-punitive error or near miss (i.e., an error that did not make it to the patient) reporting process, then one will know what these “big impact” areas are. This will provide evidence-based data to help with decision-making.

The CQA processNote: While a detailed coverage of the quality improvement process is beyond the scope of this article, there are many articles and continuing education programs that cover the process in detail (including the EPIQ program available from the authors for free – the process will be covered in a full day continuing education program in June - see end of article).

1. Think about the methods that others have used in the past to solve similar QI problems and adapt them for your needs and practice situation. Examine the literature to see what has worked in similar situations.

2. Select the best intervention to accomplish your goal.

3. List process and/or outcome measures necessary to determine if global goal(s) was/were met.

4. Determine what data are already being collected and what measures exist.

conTinuing educATion (conTinued from pAge 32)


Figure 1: Dispensing error calculation worksheet

Will dispensing errors impact YOU? Find out by completing the calculations below.

Dispensing ErrorsQuestion:

1. How many prescriptions does your practice site fill daily? ________Rx/Day2. Assume during an 8 hour shift you will fill 1/3 of these -

So divide Rx/Day by 3 = ________ Your Rx/Day

Assumptions:

1. You will work 5 days a week.2. You will work as a pharmacist for 20 to 40 years. Choose a number in between.3. The dispensing error rate at your place of business is EXTREMELY LOW – use 1% as

an estimate. If you know it is higher – use that number.

Use these numbers to complete the following calculations:

Your Rx/Day

Days/Week Weeks/Year Years of Work

Error %

Rate

Dispensing errors during your career

x 5 x 50 x x =

Now, assume that 1% of the errors are of a serious nature – will cause harm. Write that number here ____________________.

ReflectionThink about the numbers you calculated. How will dispensing errors affect you? __________________________________________________________________________________________________________________________________________________________________________________________________________________



5. Plan data collection methods. 6. Plan the statistical analysis making

sure you will collect all information needed.

7. Break the project down into steps and detail practical considerations. Establish what Steps are needed, and determine the Who, What, Where, When, How each will be accomplished.

8. Sketch the preliminary timeline for project.

9. List any challenges to be addressed before the next meeting, and assign a responsible party to address each challenge listed above.

Arizona CQA Laws and RegulationsIn 2012 the Arizona Board of Pharmacy

approved regulations requiring community pharmacies to implement a continuous quality assurance (CQA) program whereby each pharmacy would adopt a planned process to reduce medication errors. The requirements of the state’s CQA program are set forth in Arizona statue A.R.S. §32-1973 and Board of Pharmacy regulations R4-23-110 and R4-23-620.

In short, each pharmacy’s CQA program must be designed to identify, evaluate, and prevent medication errors. By doing so, Arizona has joined a growing number of states requiring pharmacies to have systems that can reduce the risk of medication errors. While the state requires that pharmacies must have CQA systems, Arizona leaves the design of the programs up to the individual pharmacy.

In some states, these systems are referred to as continuous quality improvement or CQI or, as in Arizona, continuous quality assurance or CQA. These efforts represent pharmacy’s commitment to the profession’s foremost duty – “First, do no harm.”

Under Arizona law, a medication error isdefinedas“anyunintendedvariationfrom a prescription or medication order.” Specifically,thisdefinitiondoesnotinclude what is commonly referred to as a near-miss – a medication mistake “that is corrected before the medication is dispensed to the patient or patient’s care-giver.”

In most sections of the regulations the pharmacy and the pharmacist-in-charge (PIC) share the responsibilities for implementing the programs and seeing that they work. This includes

requirements that the pharmacy’s staff be trained and that the training, rules, policies and procedures of the program are all documented. These records must be kept a minimum of two years.11

Policies and ProceduresNot only must the staff be trained, the

pharmacist in charge (PIC) and pharmacy must also see that all members of the staff including all pharmacists and technicians comply with the pharmacy’s CQA policies and procedures. The policies and procedures may be written or in electronic form but must be reviewed at least every 2 years and revised if necessary. Such reviews must be documented. Not only must the policies and procedures be available for board inspectors, they must also be accessible for all employees of the pharmacy.11

Record, Measure, and Analyze Medication Error Data

Most experts in pharmacy quality systems agree that in order for a CQA/CQI program to be effective, it must be designed to continuously improve. This requires a pharmacy to collect information on each error. Moreover, a program is most effective if, in addition to collecting data on each error that reaches a patient, all near-misses, mistakes that were prevented from reaching a patient, should also be recorded. There was considerable discussion by the Arizona Board of Pharmacy concerning this point. In the end, the Board decided that each pharmacy could make the decision of whether it would record just errors or errors plus near-misses when designing and implementing its CQA program. ThefinalArizonaregulationsrequire

only that the pharmacy and PIC “record, measure, and analyze data collected to assess the causes and any contributing factors relating to medication errors.” The regulations specify that the purpose of the data is to “improve the quality of patient care . . . and to prevent or reduce medication errors.”11

Periodically, (at least annually) the pharmacy and PIC must communicate itsCQAfindingstopharmacystaff.Inaddition, when any changes are made to the program, the CQA processes or the policies and procedures, pharmacy personnel must be informed.

Arizona regulations are unique in thatthey,byspecificlanguage,limitthe

board’s right to review collected data. The board can look at the pharmacy’s CQA policies and procedures and it can enforce the CQA rules and statutes, but it cannot analyze the data itself. This still leaves room for the board to determine if required information is collected, used and analyzed. It can also check to see if training was adequate and if all required documentation has been recorded. Shouldtheboardfind,whenevaluatinga medication error, that the pharmacy is in compliance with the law of CQA, the board must consider that fact “as a mitigating factor” in its investigation.11

The Quality Assurance in Community Pharmacy Experience in Nova Scotia, Canada

It is hard to get much further away from Arizona on the continent of North America than Nova Scotia, Canada, which is northeast of Maine, on the Atlantic Ocean. Still, pharmacists in Nova Scotia share something in common with pharmacists in Arizona: their pharmacy regulatory body recently required their community pharmacies to implement a quality assurance program.

In 2010, the pharmacy regulatory body in that province, the Nova Scotia College of Pharmacists (NSCP), implemented new Standards of Practice called “Continuous Quality Assurance Programs in Community Pharmacy.”12 Per these standards, the quality assurance program must:1. Monitor staff performance,

equipment, facilities and adherence to standards of practice,

2. Manage known, alleged and suspected medication errors that reach the patient consistent with the best practices for this activity undertaken by others in the profession,

3. Enable and require anonymous reporting of quality related events (QREs) to an independent, objective third party organization for population of a national aggregate database from which learnings arising from trends and patterns can be communicated across the profession,

4. Encourage open dialogue on QREs between pharmacy staff and management through quarterly review of the pharmacy’s aggregate QRE data,

5. Document quality improvements made as a result of the quarterly CQI



meetings of staff,6. Require completion of a medication

safety self-assessment annually, and monitoring the progress of the resulting enhancement plan at quarterly CQI meetings,

7. Include provisions to protect the confidentialityofinformationrelatingtospecificpatients,and

8. Achieve the purposes of an effective CQI program through ongoing education of pharmacy staff on the current best practices in QRE management and adoption of these practices.

It is worth noting that while the legislation in Nova Scotia and Arizona are similar, there are also some important differences. For example, community pharmacies in Arizona are not required to: 1. Report near misses2. Hold quarterly staff meetings to

discuss errors and near misses3. Report errors to an independent third

party4. Conduct annual self-assessments of

safetyResearchers from Dalhousie University

and St. Francis Xavier University, in partnership with the NSCP, launched a program called SafetyNET-Rx to help pharmacists meet this regulatory requirement and to implement an effective quality assurance program.13 The objective of SafetyNET-Rx is to implement demonstrated best practices for patient safety in community practice. SafetyNET-Rx aims to accomplish this by assisting pharmacists through training programs, website content, on-site pharmacy visits, newsletters, the development of “how-to”manuals,andfinancialincentives.SafetyNET-Rx also provides training to the NSCP pharmacy inspectors (complianceofficers)andaniPad-basedassessment tool was developed for these individuals to use during their pharmacy visits.

SafetyNET-Rx began as a pilot in July 2008 with a mix of 13 different types of pharmacies and in April 2010 it expanded to 70 community pharmacies. Due to a wait-list of pharmacies wanting to participate in SafetyNET-Rx, the program again expanded to 79 pharmacies. A rigorous evaluation plan was included as part of SafetyNET-Rx to carefully evaluate the impact of the program using both quantitative and qualitative methods. While the program is still in progress

at the time of writing this article, there are some preliminary results which are encouraging for those who believe in the value of quality assurance programs in community pharmacy.

The community pharmacies who participated in the SafetyNET-Rx program completed a medication safety self-assessment tool prior to implementation of their quality assurance program and after one year of implementation and they believe that the safety of their pharmacies improved.Morespecifically,therewerestatisticallysignificantimprovementintheself-assessed safety of patient information, drug information, communication of drug orders, drug labeling and packaging, drug standardization and distribution, staff competence and education, and quality processes and risk management.14

There are several lessons Arizona pharmacists can learn from their colleagues in Nova Scotia who have been dealing with the implementation of quality assurance programs over the past 2-3 years. First, when surveyed, community pharmacists in Nova Scotia who had implemented such programs said the best two ways to improve the reporting of medication errors are sharing with colleagues the lessons learned from errors and assuring anonymity for pharmacists and pharmacy technicians.15

Second, the chain pharmacies which were most successful at implementing quality assurance programs shared a strong beliefthattheirhead/corporateofficehada genuine interest in these activities.16 Third, while computerized reporting of medication errors is superior to manual processes, regardless of the type of system used by a pharmacy, it should be cost effective, be easy to complete and involve low risk to the operations.17 Finally, critical factors related to reporting, and learning from, medication errors include the culture of the pharmacy, management support, the pharmacy regulatory body, among other things.18

CQA Is Easy and Rewarding: Real-world ExamplesTechnician data entry and filling errors in an outpatient hospital pharmacy.

As part of the Pharm.D. curriculum at the University of Arizona College of Pharmacy, second year pharmacy students participate in the Quality Improvement and Medication Error Reduction course, PhPr863a, taught by Dr. Terri Warholak.

As part of the course, groups of students areassignedtoaspecificpreceptorandlocation. They design, implement, analyze andpresentthefindingsofaqualityimprovement project. One group wanted to determine what areas of improvement were needed in an outpatient hospital setting, so the team designed a project that investigatedfillinganddataentryerrorsand surveyed technicians’ perceptions of error rates.

Technicians were asked to rank error types based on how frequently they thought the errors occurred in the pharmacy using a scale from 1-9, with 1 being the most frequent and 9 being the least frequent. Pharmacists on site recorded error data during visual verification.Iferrorswerefound,the pharmacist would check a box corresponding to the error category (see Figure 2 on page 38). The data collection form was designed to limit the temporal burden of the pharmacist andwasincorporatedintotheworkflowappropriately.

Data were collected for two weeks; a total of 4578 prescriptions and 162 errors were found. After the baseline data were collected, they were compared to the results of technician surveys. The most common data entry errors in the pre-intervention period were wrong directions (53, 1.16% of total prescriptions) and wrong day supply (38, 0.83% of total prescriptions). These errors were the focus of the intervention. The educational interventionreflectedateammeetingwhere technicians were shown data results, provided with information from Pharmacy Technician’s Letter, and brainstormed ideas on how to reduce error rate since it was found that the technicians correctlyidentifiedthetwomostcommonerrors. A graphic was also placed on input terminals during the post-intervention period to reinforce the two most common error types. Data were collected again for a two week post-invention period. There were a total of 4625 prescriptions and 122 errors during the post-intervention time period.

The difference in days’ supply errors as a percentage of total prescriptions was statisticallysignificantwhenanalyzedusing a Chi Square test with Yates correction factor (C2=5.906, p<0.05) while the difference in wrong sig errors wasnotstatisticallysignificant(seeFigure3 on page 39). It was also found that



the overall rate of errors was statistically significantwhenanalyzedusingaChiSquare test with Yates correction factor for a 2x2 table (C2=5.945, p<0.05) (see Figure 4 on page 39).

Overall this project demonstrates that the quality improvement process is easy to implement, it is important to open channels of communication between pharmacy staff members, and utilizing resources readily available can make an important impact on error rate.19

Medication reconciliation and hospital readmission rates

Another group of students looked into the impact of a medication reconciliation program on hospital readmission rates. The medication reconciliations were performed by pharmacists employed by the University of Arizona Health Plans and the population was the Special Needs Population (SNP) insured by both Medicare and the Arizona Health Care Cost Containment System (AHCCCS). Data were collected from a database containing information on hospital admissions and two time periods were compared; before the medication reconciliation program was implemented and after the program was implemented. Date of admission and discharge and ICD-9 diagnosis codes were used to track hospital admissions.

During the pre-intervention data collection phase, there were 94 hospital admissions, 3 of which were patient readmissions under the same diagnosis code. In the post-intervention data collection phase, there were 207 hospital admissions, 1 of which was a patient readmission under the same diagnosis code. Though the result was notstatisticallysignificant(p=0.17),it does show an absolute reduction in the proportion of hospital admissions that were readmissions under the same diagnosis code (see Figure 5 on page 39).20

Overall, this project demonstrates that even a small quality improvement project done by Pharm.D. students can show an organization how their new program is performing and help them decide where to target for future quality improvement programs.

There are resources to assist YOU with CQA

Pharmacy Quality Commitment (PQC™) is a continuous quality

improvement program that helps you comply with quality assurance requirements found in network contracts, Medicare Part D, and state regulations. Part of the Alliance for Patient Medication Safety, which is a federally listed patient safety organization, PQC™ offers strong federalprotectionandconfidentialityfor your patient safety data and quality improvement work.

PQC is an “off the shelf” CQA program that helps:• Establish a quality-conscious

workflow• Encourage adoption of a fair and

positive-based safety culture• Identify, collect, and report Quality

Related Events (medication errors that reach the patient and “near misses” and unsafe conditions)

• Analyze your QREs to identify process improvement opportunities

• Improveworkflowtodecreaseharmful QREs

PQC is brought to you by your State Pharmacy Association. (http://www.pqc.net)2

Institute for Safe Medication Practices (ISMP) (http://www.ismp.org) offers a wealth of information for pharmacists from error reporting to the confused drug name list. The RISK ASSESSMENT FOR MEDICATION SAFETY for community pharmacies is particularly useful for identifying problems within a community pharmacy. The Risk document is designed to help community pharmacies take a process-driven, system-based approach to address this critical issue (http://www.ismp.org/communityRx/aroc/) Also, the community pharmacy newsletter is worth subscribing to as it brings vital and potentially life-saving information about medication-related errors, adverse drug reactions, as well as recommendations that will help reduce the risk of medication errors and other adverse drug events in your community practice site. In addition to the newsletter, ISMP sends urgent advisories about serious errors or information that requires immediate attention to its subscribers. (http://www.ismp.org/newsletters/ambulatory/default.asp)

The Pharmacy Quality Alliance (PQA) (http://www.pqaalliance.org)

PQA is a collaborative initiative of organizations and stakeholders committed to improving pharmacist care.3 Members represent most major pharmacy

professional associations, major health care providers, and payers. PQA’s interest is twofold: (1) develop and implement strategies to measure performance at the pharmacy and pharmacist level and (2) report meaningful information to patients, pharmacists, employers, health insurance plans, and other health care decision makers to aid them in making informed choices and to stimulate development of new payment models. PQA has developed performance measures for medication adherence, patient satisfaction, diabetes care, and asthma treatment. It has also developed reporting templates for pharmacists and patients. PQA has developed Medication Measures Included in the Part D Plan Ratings such as: 1) the percentage of older adults (>65yo) who receive a medication that is considered to put the patient at high-risk for an adverse drug-related event; 2) patients who have received a medication for diabetes as well as any drug that could be used for treatment of hypertension; and 3) the percentage of patients taking medications in a particular drug class that have high adherence (PDC > 80% for the individual). These star and other PQA developed metrics are worth watching and measuring in pharmacies because they are being used as measures of pharmacy quality and may be used for coverage decisions, in-network decisions, and pay for performance.

Educating Pharmacists and Pharmacy Students to Improve Quality (EPIQ)The purpose of EPIQ is to teach student pharmacists, pharmacists, and other stakeholders about measuring, reporting, and improving quality in pharmacy practice. EPIQ educational materials are available from [email protected] at no charge as part of a grant from PQA. Several articles have been written about EPIQ effectiveness and content.21,22,23,24

References1. Kohn LT, Corrigan JM, Donaldson MS, eds. Crossing the Quality Chasm: A New Health System for the 21st Century. Institute of Medicine Committee on Quality of Health Care in America. Washington DC: National Academy Press; 2001.Sage Publications;2001 (Executive Summary. pp1-23.)2. Harrison DL, Bootman JL, Cox ER.Cost-effectivess of consultant pharmacists in managing drug-related morbidity and mortality in nursing facilities. Am J Health-Syst Pharm. 1998;55(15):1588-94.3. Committee on Identifying and Preventing Medication Errors. (2007). Preventing Medication Errors: Quality Chasm Series: The National

CQA SURVEY PARTICIPANTS WANTED!

Effective January 1, 2014, the Arizona State Board of Pharmacy will begin actively enforcing the new continuous quality assurance

requirements for community pharmacies to record all

medication errors.

Discipline by the Board may be the result of egregious or repeated non-compliance by both permit

holders and/licensees at any time.

Starting in April 2013 researchers from the University of Arizona will collect information about

how to assist YOU and YOUR PHARMACY become compliant with this new CQA requirement. The information will be used to design a continuing pharmacy

education program on medication errors to be presented at the

Arizona Pharmacy Association Annual Convention in June 2013.

Please contact Terri Warholak, Ph.D., R.Ph. at 520-626-4240 or [email protected]

to participate in this survey. Participation is completely voluntary

and no personal identifiable information will be collected.


An additional continuing pharmacy education home-study article titled Updates in the Management of Stable Chronic Obstructive Pulmonary Disease is available on the AzPA website in theAJPArchives.Memberloginisrequired. Free CPE credit from home study articles published in the Arizona Journal of Pharmacy is a member benefitforAzPAMembers.

Not a member? Visit the AzPA website and join today!


Academies Press.4. Committee on Quality of Health Care in America, Institute Of Medicine. (2001). Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy of Sciences Press.5. Velo, Giampaolo P., and PietroMinuz. “Medication Errors: Prescribing Faults and Prescription Errors.” Br J ClinPharmacol. 67.6 (2009): 624-28.6. AmalbertiR, Auroy Y, Berwick D, et al. Five system barriers to achieving ultrasafe health care. Ann Intern Med. 2005;142:756-64. Greiner AC, Knebel E. Health professions education: a bridge to quality. Washington, DC: National Academies Press; 2003:3.7. IOM 2003 Greiner, AC, Knebel E. Committee on the Health Professions Education Summit. Health Professions Education: A Bridge to Quality. Washington, DC: National Academies Press, 2003: 190.8. Warholak TL.Ensuring quality in pharmacy operations. In: Desselle S and Zgarrick D, eds. Pharmacy Management. 2nd ed. New York:McGraw Hill; 2008:125-149.9. Lohr KN. Health, health care, and quality of care. In: Lohr KN, ed. Medicare: A Strategy for Quality Assurance. Washington DC: National Academy Press, 1990, p. 19.10. Ovretveit J. Health Service Quality. Oxford, England: Blackwell Scientific, 1992.11. Arizona State Board of Pharmacy.Article 6.Per-mits and Distribution of Drugs.R4-23-620.Continu-ous Quality Assurance Program.Retrieved at: http://www.azpharmacy.gov/rules_and_statutes/pdfs/ ContinuousQualityAsssuranceProgram-Rules12-02-2012.pdf. Accessed 2012 Dec 31.12. Nova Scotia College of Pharmacists. Standards of Practice: Continuous Quality Assurance Programs in Community Pharmacy. 2010 Retrieved at: http://www.nspharmacists.ca/standards/documents/QualityAssurance.pdf. Accessed 2012 Dec 31. 13. SafetyNET-Rx. [homepage on the Internet]. Retrieved at:http://www.safetynetrx.ca/. Accessed 2012 Dec 31. 14. Boyle TA, Ho C, MacKinnon NJ, et al. Safety Implications of Standardized Continuous Quality Improvement Programs in Community Pharmacy.J Pharm Pract. 2012; doi: 10.1177/0897190012452312. 15. Scobie AC, Boyle TA, MacKinnon NJ, Deal H, Mahaffey T. Perceptions of community pharmacy staff regarding strategies to reduce and to improve the reporting of medication incidents.Can Pharm J (Ott).2010;143:296-301.16. Scobie AC, Boyle TA, MacKinnon NJ, Mahaffey T. Head office commitment to quality-related event reporting in community pharmacy. Can Pharm J (Ott).2012; 145(3):e1-e6.17. Boyle TA, Scobie AC, MacKinnon NJ, Mahaffey T. Quality-related event learning in community pharmacies: Manual versus computerized reporting process. J Am Pharm Assoc. 2012; 52(4): 498-506. 18. Boyle TA, Mahaffey T, MacKinnon NJ, Deal H, Hallstrom LK, Morgan H. Determinants of medication incident reporting, recovery, and learning in community pharmacies: A conceptual model. Res SocialAdm Pharm. 2011; 7(1): 93-107. 19. Campbell P, Klein M, Summy C, Thoi S. Technician data entry and filling errors in an outpatient hospital setting. Poster session presented at: The University of Arizona College of Pharmacy Quality Improvement Poster Session; May 2012, Tucson, AZ. 20. Gerboth K, Hayes J, Jasensky A, Poist J, Francis

W. The benefit of medication reconciliation on hospital readmission rates.Poster session presented at: The University of Arizona College of Pharmacy Quality Improvement Poster Session; May 2012, Tucson, AZ.21. Jackson TL.Application of quality assurance principles: Teaching students medication error reduction skills in a “real world” environment. Am J Pharm Educ.2004; 68(1) Article 17.22. Warholak TL, Noureldin M, West D, HoldfordD.Faculty perceptions of the Educating Pharmacy Students to Improve Quality (EPIQ) program.Am J Pharm Educ2011; 75 (8) Article 163. PMID: 2210275323. Gilligan A, Myers J, Nash J, LavigneJ, Moczygemba L, Plake K, Quinones-Boex A, Holdford D, West D, Warholak TL. Educating Pharmacy Students to Improve Quality (EPIQ) in colleges and schools of pharmacy.Am J Pharm Educ.2012;76(6):Article 109. 24. Warholak TL, West D, Holdford D.The Educating Pharmacy Students and Pharmacists to Improve Quality program: tool for pharmacy practice.J Am Pharm Assoc.2010;50:534-538. PMID: 2062187

Editor’s note:• A full-day CQA continuing education

session at the June 27-30, 2013, in Tucson at the Westin La Paloma.

• Students to help you with your CQA projects – see real-world examples contact Dr. Warholak at [email protected]

• Assistance to a limited number of pharmacies contact Dr. MacKinnon [email protected]

Faculty Disclosures:Kenneth Baker, R.Ph., J.D. is a consultant of Pharmacists Mutual Insurance Companies. All other authors of this CPE activity have no actual or potential financialaffiliationwithanycorporateorganization.

This article is an adaptation of a live continuing education presentation titled “The New Arizona Community Pharmacy Continuous Quality Assurance (CQA) Legislation” (APCE UAN 0100-0000-12-053-L03) that was originally presented in Phoenix, Arizona at the Arizona Pharmacy Association Community Practice Academy Conference on September 22, 2012.

CPE MONITOR INSTRUCTIONS:

Beginning January 1, 2013 Statements of Credit for home-study activities will nolongerbeprovided.Allactivitieswill be reported to the NABP CPE MonitorsystemasmandatedbyACPE.

Licensees may obtain additional information and set up their NABP e-Profileatwww.MyCPEmonitor.net.

C Q A



Figure 2: Data collection form utilized by pharmacists during visual verification


Figure 3: Graph comparing the frequency of errors before and after the technician education intervention took place

The difference in day supply errors as a percentage of total prescriptions was statistically significant (Χ2=5.906, p<0.05).

Figure 4: Table containing total errors, total prescriptions and percentage of total prescriptions before and after the technician education intervention took place

Total errors Total prescriptions % of total prescriptions Pre-intervention 162 4578 3.54 Post-intervention 122 4625 2.64 The change in total error rate was statistically significant when analyzed using a Chi Square test with Yates correction factor for a 2x2 table (Χ2=5.945, p<0.05).

Figure 5: Comparison of hospital readmissions with same diagnosis within 15 days of discharge before and after the medication reconciliation program was in place Readmitted with

same diagnosis Not readmitted with

same diagnosis Total

Readmission within 15 days of discharge for date range November 2009 - January 2010 3 91 94

Readmission within 15 days of discharge for date range November 2011 - January 2012 1 206 207

4 297 301

Comparison of remittance for the same diagnosis pre and post was not statistically significant (p = 0.17)


conTinuing educATion Quiz

The Arizona Continuous Quality Assurance Law: How to Make Sure You and Your Pharmacy Are in Compliance

ACPE UAN#0100-0000-13-017-H03-P This activity is accredited for 1.0 hours of CPE credit (CEUs 0.10) ThisactivityisabenefittoAzPAmembers.Non-membersofAzPAmustenclosea$25.00checkpayabletotheArizonaPharmacyAssociation.In order to qualify for ACPE credit, participants must achieve a grade of 70% or above on the quiz andsubmitacompletedactivityevaluation.

ACTIVITY EVALUATION – Please indicate if the activity met the stated learning objectives:1. Describe the rationale for the CQA legislation AGREE DISAGREE 2. List the important provisions of the CQA legislation AGREE DISAGREE. 3. Describe changes that will need to be made to comply with CQA legislation AGREE DISAGREE4. Describe the impact of CQA in pharmacy practice and patient health AGREE DISAGREE5. List strategies to overcome barriers and resources to assist with CQA AGREE DISAGREE

Will the information presented cause you to make any changes to your style or method? Yes No If you answered “yes” please list one or two things you will do differently:_________________________________________________________________________________________________________________________________ _________________________________________________________________________________________________________________________________

Overall evaluation of the article content: (please circle one) Poor 1 2 3 4 5 Excellent

Activity accredited date: 04-15-2013 Expiration date: 04-15-2016.Name __________________________________________________________ Send this page to: AzPA, 1845 E. Southern Ave., Tempe, AZ 85282

Address ________________________________________________________ Email ________________________________________________________ City,State,Zip___________________________________________________Birthdate(MM/DDonly)______________NABPe-ProfileID#________________

1. The chain pharmacies in Nova Scotia, Canada, which were most successful at implementing quality assurance programs:a. Shared a strong belief that their head/corporateofficehadagenuineinterestintheseactivitiesb. Were located in rural communitiesc. Had high prescription volumesd. Completed an annual assessment of the safety of their pharmacies

2. Which of the following was NOT one of critical factors related to reporting, and learning from, medication errors in pharmacies in Nova Scotia, Canada?a. The culture of the pharmacyb. Management supportc. The pharmacy regulatory bodyd. The pharmacist-to-prescription count ratio

3. Which of the following best describes the rationale behind the Arizona CQA Legislation?a. To establish a positive safety culture in pharmacies b. To burden pharmacists with another regulatory procedurec. To encourage pharmacists to analyze errors and to make improvementsd. a and ce. All of the above

4. Which provisions are included as part of Az CQA?a. The pharmacy manager must be the pharmacist to conduct CQA meetings in pharmaciesb. Pharmacists are exclusively responsible for CQA documentationc. Pharmacies not in compliance with the Arizona CQA Program by October 2013 will befinedd. None of the abovee. All of the above

5. Actions required for implementation and compliance?a. Establish CQA record keepingb. Train ALL pharmacy staff on CQA measures c. Facilitate and document CQA meetings d. a and ce. All of the above

6. Which is an example of how CQA can impact the profession?a. Encourage a fair and positive safety culture b.Establishaquality-consciousworkflowc. Reduce medication errors and near missesd. Improve patient caree. All of the above

7. Which strategies can be utilized to overcome barriers?a. Educate pharmacy staff about the new legislationb. Utilize CQA resources c. Incorporate CQA measures into pharmacy workflowd. None of the above e. All of the above

8. Which can be a resource for information pertaining to CQA?a. National Committee for Quality Assurance (NCQA)b. Agency for Healthcare Research and Quality (AHRQ)c. Institute for Safe Medication Practices (ISMP)d. a and ce. All of the above

9. Only government agencies are reliable resources.a. Trueb. False

This activity was developed by the Arizona Pharmacy Association for pharmacists as a knowledge-based learning activity. The

Arizona Pharmacy Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education.

The Arizona Continuous Quality Assurance Law: How to Make Sure You and Your Pharmacy Are in Compliance


John HarmonAlabama

Lyle FibranzAlaska

Hal WandArizona

Donald L. HeddenArkansas

Melvin K. Renge, JrCalifornia

Jeannine DickerhofeColorado

Paul LimberisColorado*

Scott WolakConnecticut

Kimberly CouchDelaware

Angela D. AdamsFlorida

William MoyeGeorgia

Kelly S.M. GoHawaii

Randy MalanIllinois

Gerald RoesenerIndiana

Eugene LutzIowa

Marvin E. BredehoftKansas

George HammonsKentucky

Roxie StewartLouisiana

Joe BrunoMaine

Frank NiceMaryland

Edward S. RadockMassachusetts

Gregory BaiseMichigan

Larry LeskeMinnesota

Waymon TigrettMississippi

Matt HartwigMissouri

Jim SeifertMontana

Edward M. DeSimone, IINebraska

Joe KelloggNevada

George BowersoxNew Hampshire

Frank BreveNew Jersey

Kenneth CorazzaNew Mexico

Nasir MahmoodNew York

Beverly LingerfeldtNorth Carolina

Dennis DelaBarreNorth Dakota

Mimi HartOhio

John FoustOklahoma

Marcus WattOregon

Richard SmigaPennsylvania

Santa E. NievesPuerto Rico

Michael SimeoneRhode Island

Julian ReynoldsSouth Carolina

Galen JordreSouth Dakota

Marion CrowellTennessee

Dennis SongTexas

Empsy MundenVirginia

Michelle ValentineWashington

Eric BelldinaWest Virginia

Gary BongeyWisconsin

Tonya WoodsWyoming

2012 Recipients of the “Bowl of Hygeia” Award

The Bowl of Hygeia award program was originally developed by the A. H. Robins Company to recognize pharmacists across the nation for outstanding service to their communities. Selected through their respective professional pharmacy associations, each of these dedicated individuals has made uniquely personal contributions to a strong, healthy community. We offer our congratulations and thanks for their high example. The American Pharmacists Association Foundation, the National Alliance of State Pharmacy Associations and the state pharmacy associations have assumed responsibility for continuing this prestigious recognition program. All former recipients are encouraged to maintain their linkage to the Bowl of Hygeia by emailing current contact information to [email protected]. The Bowl of Hygeia is on display in the APhA Awards Gallery located in Washington, DC.

Boehringer Ingelheim is proud to be the Premier Supporter of the 2012 & 2013 Bowl of Hygeia program. *2011 recipient awarded in 2012

The “Bowl of Hygeia”

Lloyd J. ThomasUtah

pre-SorT STAndArd

uS poSTAge

pAidphoenix, Az

permiT no. 451

ArizonA JournAl of phArmAcy 1845 eAST SouThern AVenue

Tempe, ArizonA 85282

For all of your insurance needs please consider:

The Best Always Stands Apart.

Our Mission: Consistently Provide Client Experiences Focused On What They Value Most

What Makes Us Different?• WeProvideWhatTheGenericCompaniesCan’t:VALUE-yougetyourmoney’sworth

• OurPharmacistsAreClinicians:Weserviceallaspectsofpharmacy-hospital,homeinfusion,

longtermcare,managedcare,mailorder,andcommunity

• WeAreTheExperts:PharmacyStaffingisALLWEDO

• WeAreExperienced:Rxreliefhasover60yearsofpharmacistsexperienceonourmanagementteam

• WeAreProven:Rxreliefhasprovidedpharmacistsandpharmacytechniciansforover30years

• YourSuccessIsOurSuccess

Formoreonoursupplementalstaffingservicesortoinquireaboutcareeropportunities,contactusat

1.800.Rx [email protected]

Rxrelief.com

Dependable. Professional. Experienced.

Serving the U.S. since 1978

arizona journal of pharmacy

Documents