ariba buyer on premise town hall jason brown, director april 2012 © 2012 ariba, inc. all rights...
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© 2012 Ariba, Inc. All rights reserved.
Ariba BuyerOn Premise Town HallJason Brown, Director
April 2012
CS
2
Disciplined Innovation ApproachCombining all customer experience into the journey
Functionality and usability testing Early access programs
and design partnerships
Connect connect.ariba.com
On-site customer visits
Feature surveys
Advisory councils and user groups
© 2012 Ariba, Inc. All rights reserved.
Ariba Exchangeexchange.ariba.com
Single Code Base
9s5
9r1
Future Releases
8.2.2On-Premise
On-Demand
Innovation Options…
10s1 11sSeries
12sSeries
Ariba Planning – Where it all starts
3
Planning
•Planning processes: Strategic, ER, SR-CR
•Each processes has its own priority and timing for investments, enhancements and change requests
Develop-ment
•Define overall technical architecture
•Estimate effort
•Develop and test changes to the solution
Readiness
•Product Ready (milestones, Feature Validation, CAT)
•Ariba Ready (Internal KT, 13 Readiness teams)
•Customer Ready (KT and Early Access)
Release
•Change Management
•Communications
•Setup for Adoption
Support
•Premium support
•Issue and resolution management
•Escalation management
The overall goal for all planning processes is to maximum the return for customers and Ariba.© 2012 Ariba, Inc. All rights reserved.
Ariba Planning Processes
4
Strategic
(Ariba Drive
n)
•Ariba longer-term investments
•Often delivered over several releases
•5-20 features per OND release series
•100s of features per ONP release
Customer
(Customer Drive
n)
•Enhancement Request (ER) prioritized based on adoption needs
•Delivered in releases and SPs
•3-6 per SP; 30-50 per OND release.
SR-CR
(Quality
Driven)
•Service Request for quality-related fixes
•Priority: severe/critical defects
•Delivered in SPs and Hotfixes
•Hundreds per month
On-Demand• Quarterly releases
On-Premise• Every 18+ months
© 2012 Ariba, Inc. All rights reserved.
On-Demand• 5-8 week Service Pack
On-Premise• 8 week Service Packs
© 2012 Ariba, Inc. All rights reserved. 5
On-Premise Innovation
• Service Packs¨ 8-10 week cadence¨ Support for a Service Pack
for one year after General Availability
¨ Includes enhancements through 2012
• Point Releases¨ First one Q1 2014¨ 18-month cadence¨ Once delivered,
– Service Packs focused on stability, quality
• Network (s3) Releases¨ Every nine months
On-Premise Service PacksPrior to 2011 Now
Cadence Every 8-10 weeks Same
Service Pack Support
Support Two Service Packs (4 months)
Support Six Service Packs(12 months)
Content • Mostly S1 Defects, performance, certifications.
• Some straightforward features.
•Once another innovation vehicle is available, separate enhancements from defects
Documentation & Notifications
• Some new improvements based upon customer feedback.
• Technically focused
• Improved Connect • Improved Release Notes
♦ Business focused♦ Advance Notice of Next SP Contents
•Hot-Fix notifications• Improved Sizing Guide*•Safe Customization Guide*
© 2012 Ariba, Inc. All rights reserved. 6 * End 2012 / Early 2013
© 2012 Ariba, Inc. All rights reserved. 7
Approved and Nominated ERsSP Approved / delivered Nominated
SP19 • Collaborative Requisitioning: Quick Enablement• Invoice Reconciliation via Email Approvals
SP20 • Ability to Cancel PCO if Pcard Expired• Better Pcard Composition• Support Word 2010 for Contracts• Browser Certifications: FF7, IE9, Safari 5• Custom date Confoguration
SP21 • Support Office 2010• Database Certification: Oracle 11gR2
SP22 • Websphere 8 on AIX 6 (Java 6)• Database Certification: DB2 9.7 existing platforms
SP23 • Websphere 8 on existing Platforms• Weblogic 10mp3 on existing Platforms
SP24 • Websphere 8 on RHEL
Notes:New recent requests: AIX 7, RHEL 6
© 2012 Ariba, Inc. All rights reserved. 8
Innovation Planning
Requirements Gathering
Ongoing
Discussion, Prioritization, and Selection
Requirements Clarification & Estimation
Build Test Validate
Readiness
Release
June 2012
Dec 2011
Q1 2014
Jan 2013
Q4 2013
PrioritizeProcess
Service Pack Innovation
© 2012 Ariba, Inc. All rights reserved.9
Candidate 9r2 Downstream Features
• Buyer¨ Collaborative Requisitioning¨ Real-time accounting and
budget check approvals¨ P-card Purchase Orders for
Suppliers and commodities¨ Enhanced P-card
Reconciliation¨ Enhanced P-card
Configuration¨ Federated Process Control
• Catalog¨ Self-service Catalog
enablement¨ Complex Catalogs
– Kits and Bundles– Partial Items
¨ Public Favorites• Services Procurement
¨ Supplier Punch-in for Time and Expense Sheets
© 2012 Ariba, Inc. All rights reserved.10
Pre-11s Key DownstreamBuyer
Feature Description
Collaborative Requisitioning There are 3 components:1. Dynamic Collaboration: This takes the collaborative functionality for Services Procurement and
uses it On Demand for standard catalog and non catalog items.2. N Bids and a Buy: It enforces that collaborative requisitions are sent to N suppliers based on
certain criteria.3. Quick Enablement Collaboration Request: This was back ported to CD in SP 19. Documentation: Procurements User Guide: Chapter 5: Collaborative Requisitioning
Real-time accounting and budget check approvals
This feature provides for budget check at the requisitioning level. The customers can import budgets from their ERP system and ensures that a user is not able to submit the requisition unless a valid budget is found and reserved.Documentation: Ariba Procurement User Guide: Chapter 2: Managing Budgets; Ariba Procurement Data Import and Administration Guide: Chapter 2: Configuring and Managing Budgets
P-card Purchase Orders for Suppliers and commodities
This feature enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliation.Documentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge
Enhanced P-card Reconciliation These features enable customers to configure the adjustment types and to edit the accounting data during the PCard charge reconciliationDocumentation: Ariba Procurement User Guide: Chapter 7: Using Purchasing Cards; Ariba Procurement Data Import and Administration Guide: Part II Managing Charge
Federated Process Control This feature enabled customers to deploy P2P across different group companies which may be on different ERP systems. This deployment option allows customers to control the business policies centrally and still give the procurement control to the group companies by creating different realms for each group company that are governed by a parent realm.Documentation: Federated Process Control Administration Guide 11s
© 2012 Ariba, Inc. All rights reserved.11
Pre-11s Key DownstreamCatalog
Feature Description
Complex Catalogs Kits and Bundles, Partial Items
Support for Kits and Bundle allocations with APC. Eg. New Start induction kits or maintenance kits.Partial items are the ones that users need to provide the complete information about during requisitioning process. For example, a shirt could be modeled as a catalog partial item and user can provide a color and size of the shirt while requisitioning.Documentation : Ariba Procurement Content, Catalog User Guide, Release 11s
Public Favorites Ability to display public favorites for other users to viewDocumentation : Catalog Administration Guide for Buyers, Release 11s
Supplier Self Service Ability for a supplier to completely enable and update a catalog. This feature automates the complete process. The Buyer can set supplier specific validation rules. Suppliers download these rules to create catalogs. All loaded catalogs checked real time for errors and have real time error reporting. Suppliers correct the catalogs and only corrected, policy compliant catalogs are loaded in system.Documentation: Catalog Administration Guide for Suppliers, Release 49
© 2012 Ariba, Inc. All rights reserved.12
Pre-12s Key DownstreamServices Procurement
Feature Description
Supplier Punch-in for Time and Expense Sheets
This allows a Supplier to punch in from the AN to Services Procurement to create Timesheets and Expense Sheets on behalf of their contractors. Documentation: Temporary Labor User Guide: Page 64: Creating Time Sheets from Ariba Network
© 2012 Ariba, Inc. All rights reserved.13
Business OutcomeAriba Release Readiness Program
Ariba Release Readiness is the program that drives the readiness of Ariba, Ariba’s Customers, and the Solution itself.
1. Product is ready2. Ariba is ready3. Customers are ready
Release Readiness is the company-wide program to ensure the above happens on a release-by-release basis.
We Want Your Feedback and IdeasHow You Can Get Involved:• Participate in the On-Premise User Groups. An Ariba
Solution Manager will be there to collect your feedback
• Volunteer to provide feedback and share your ideas to the Solution Manager for your product
• Get involved on exchange.ariba.com
• The Enhancements Online section of our Connect support web portal at: http://connect.ariba.com/ is the most direct way of letting your voice be known for enhancement requests
• Our customer surveys, beta programs, functionality and usability testing are great ways to provide your feedback
14 © 2012 Ariba, Inc. All rights reserved.
Don’t Miss the General Session Panel Today at 5:15 p.m.
© 2012 Ariba, Inc. All rights reserved. 15
• Sustainable Supply Chains through Vested Trading Partner Relationships
¨ Long-term, mutually beneficial partnerships between buyers and suppliers are increasingly being described as vested relationships, defined by a shared vision, agreed-upon desired outcomes, transparency, trust, and win-win. Developing such trading partner relationships pays dividends in many ways, particularly when your goal is ensuring a sustainable supply chain. Join Tim Minahan, chief marketing officer for Ariba, as he explores the concept with Kate Vitasek, author of Vested Outsourcing, and Tim McBride, general manager for global finance shared services at Microsoft. Mr. Minahan and his guests will engage with Ariba customers who will talk about such investments at their companies, and the impact they have on their comprehensive sustainability programs.
¨ 5:15 p.m. – 6:00 p.m. – Florentine III and IV