april 19, 2012

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Missouri, Bowling Green, was approved to serve as vice chairman of the Young Bankers Board of Directors for the coming year. Amy Jobson, First Missouri Bank, Brookfield, was approved to serve as a director on the Young Bankers Board from the Mark Twain Region. Five bankers retiring from the Board were recognized. They are: Immediate Past Chairman John Klebba, Legends Volume 68, Number 4 • THE NEWSPAPER OF THE MISSOURI BANKERS ASSOCIATION • Thursday, April 19, 2012 The Missouri Banker Visit our web site at http://www.mobankers.com Do you have an employee or know a coworker who will celebrate a 50-year banking career anniversary this year? If so, you should nominate them for membership in the 50 Year Club. May 1 is the deadline to nominate a banker for the Missouri Bankers Foundation 50 Year Club. The 2012 inductees will be recognized during the luncheon on Thursday, June 7, at the MBA Annual Convention being held at the Lodge of the Four Seasons in Lake Ozark. Any Missouri banker who will have attained at least 50 years or more of credited service anytime during 2012 is eligible to become a 50 Year Club member this year. The nominee may have been a director, officer or employee of a Missouri bank, bank holding company or bank holding company subsidiary. U.S. military service counts in the 50-year span if the nominee was in banking prior to and subsequent to the time spent in military service. Years of banking service rendered in other states may be credited, and the bank membership in the Missouri Bankers Association must be current. The 50 Year Club Award may be presented posthumously if the candidate has qualified for the award prior to death. A nomination form was published in the March issue of The Missouri Banker and is available on the MBA web site at www. mobankers.com. On the home page, click on the membership menu button and then on “Fifty Year Club” in the drop-down menu. There will be a link to the form. For more information, contact Rachael Preston at the MBA, 573-636-8151, or via email at [email protected]. May 1 is deadline for 50 Year Club nominations Brad Gregory David Turner Ken Littlefield Ken Littlefield nominated for MBA chairman; David Turner to serve as chairman-elect Ken Littlefield’s nomination to serve as MBA chairman for 2012-13 was approved at the April 12 meeting of the MBA Board of Directors. David Turner’s nomination to serve as chairman-elect in the coming year also was approved. Brad Gregory’s appointment by Littlefield to serve as MBA treasurer also was approved by the Board. Littlefield and Turner will stand for election at the Annual Convention during the business meeting on June 7. Ken Littlefield Littlefield is president of Central Trust Bank and vice chairman of administration of Central Bancompany, Inc. Jefferson City. He received his B.S. and M.A. both in economics from Central Missouri State University in Warrensburg. He has worked for the OCC and has served as banking commissioner in both Missouri and Texas. He also served as executive vice president for credit review for First Interstate Bancorp in Los Angeles, Calif., before joining Central Bancompany in 1995 as executive vice president of risk administration. David Turner Turner is chairman, president and CEO of Hawthorn Bank and Hawthorn Bancshares, Inc., Jefferson City. He received his B.A. in accounting and business administration from Lincoln University, Jefferson City, and is a graduate of the ABA Stonier Graduate School of Banking. Turner joined Exchange Bank (later to become Hawthorn Bank) as an assistant auditor in 1978. He held various positions and was elected president and member of the Board of Exchange Bank in 1997. Turner served as MBA treasurer in 2004-05 and was a member of the MBA State Treasurer’s Task Force and the MBA Budget and Audit Committee. He has served as a member and chairman of the VEBA Board of Trustees. Brad Gregory Gregory, president and CEO, Bank of Bolivar, began his banking career at Commerce Bank, Kansas City after graduating from Drury College, Springfield, in 1978. He moved to Bolivar to work for Commerce Bank of Bolivar which merged into Commerce Bank of Springfield. He served in various positions and was named community president in the Bolivar market for Commerce. He was among a group of investors that formed a de novo bank, Bank of Bolivar, in 1997. He was named president and CEO. Gregory is a member of the MBA Board of Directors and was appointed recently by the Governor and confirmed by the Missouri Senate to serve on the Missouri Development Finance Board. Young Banker Board Adam Trower, Community State Bank of Bank, Linn; Treasurer Dan Robb, Jonesburg State Bank, Jonesburg; Young Bankers Board Representative Jay Nowak, Bank of Washington, Washington; Legislative Affairs Chairman Rob Barrett, Heritage State Bank, Nevada; and Pony Express Regional Director Bill Cassity, Rushville State Bank, Rushville.

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The Missouri Banker

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Page 1: April 19, 2012

Missouri, Bowling Green, was approved to serve as vice chairman of the Young Bankers Board of Directors for the coming year. Amy Jobson, First Missouri Bank, Brookfield, was approved to serve as a director on the Young Bankers Board from the Mark Twain Region. Five bankers retiring from the Board were recognized. They are: Immediate Past Chairman John Klebba, Legends

Volume 68, Number 4 • THE NEWSPAPER OF THE MISSOURI BANKERS ASSOCIATION • Thursday, April 19, 2012

The Missouri Banker

Visit our web site at http://www.mobankers.com

Do you have an employee or know a coworker who will celebrate a 50-year banking career anniversary this year? If so, you should nominate them for membership in the 50 Year Club. May 1 is the deadline to nominate a banker for the Missouri Bankers Foundation 50 Year Club. The 2012 inductees will be recognized during the luncheon on Thursday, June 7, at the MBA Annual Convention being held at the Lodge of the Four Seasons in Lake Ozark. Any Missouri banker who will have attained at least 50 years or more of credited service anytime during 2012 is eligible to become a 50 Year Club member this year. The nominee may have been a director, officer or employee of a Missouri bank, bank holding company or bank holding company subsidiary.

U.S. military service counts in the 50-year span if the nominee was in banking prior to and subsequent to the time spent in military service. Years of banking service rendered in other states may be credited, and the bank membership in the Missouri Bankers Association must be current. The 50 Year Club Award may be presented posthumously if the candidate has qualified for the award prior to death. A nomination form was published in the March issue of The Missouri Banker and is available on the MBA web site at www.mobankers.com. On the home page, click on the membership menu button and then on “Fifty Year Club” in the drop-down menu. There will be a link to the form. For more information, contact Rachael Preston at the MBA, 573-636-8151, or via email at [email protected].

May 1 is deadline for50 Year Club nominations

Brad GregoryDavid TurnerKen Littlefield

Ken Littlefield nominated for MBA chairman; David Turner to serve as chairman-elect Ken Littlefield’s nomination to serve as MBA chairman for 2012-13 was approved at the April 12 meeting of the MBA Board of Directors. David Turner’s nomination to serve as chairman-elect in the coming year also was approved. Brad Gregory’s appointment by Littlefield to serve as MBA treasurer also was approved by the Board. Littlefield and Turner will stand for election at the Annual Convention during the business meeting on June 7. Ken Littlefield Littlefield is president of Central Trust Bank and vice chairman of administration of Central Bancompany, Inc. Jefferson City. He received his B.S. and M.A. both in economics from Central Missouri State University in Warrensburg. He has worked for the OCC and has served as banking commissioner in both Missouri and Texas. He also served as executive vice president for credit review for First Interstate Bancorp in Los Angeles, Calif., before joining Central Bancompany in 1995 as executive vice president of risk administration.

David Turner Turner is chairman, president and CEO of Hawthorn Bank and Hawthorn Bancshares, Inc., Jefferson City. He received his B.A. in accounting and business administration from Lincoln University, Jefferson City, and is a graduate of the ABA Stonier Graduate School of Banking. Turner joined Exchange Bank (later to become Hawthorn Bank) as an assistant auditor in 1978. He held various positions and was elected president and member of the Board of Exchange Bank in 1997. Turner served as MBA treasurer in 2004-05 and was a member of the MBA State Treasurer’s Task Force and the MBA Budget and Audit Committee. He has served as a member and chairman of the VEBA Board of Trustees.Brad Gregory Gregory, president and CEO, Bank of Bolivar, began his banking career at Commerce Bank, Kansas City after graduating from Drury College, Springfield, in 1978. He moved to Bolivar to work for Commerce Bank of Bolivar which merged

into Commerce Bank of Springfield. He served in various positions and was named community president in the Bolivar market for Commerce. He was among a group of investors that formed a de novo bank, Bank of Bolivar, in 1997. He was named president and CEO. Gregory is a member of the MBA Board of Directors and was appointed recently by the Governor and confirmed by the Missouri Senate to serve on the Missouri Development Finance Board.Young Banker Board Adam Trower, Community State Bank of

Bank, Linn; Treasurer Dan Robb, Jonesburg State Bank, Jonesburg; Young Bankers Board Representative Jay Nowak, Bank of Washington, Washington; Legislative Affairs Chairman Rob Barrett, Heritage State Bank, Nevada; and Pony Express Regional Director Bill Cassity, Rushville State Bank, Rushville.

Page 2: April 19, 2012

Page 2 The Missouri Banker April 19, 2012

Address changes Changes in addresses for The Missouri Banker can be mailed to the MBA at P.O. Box 57, Jefferson City, MO 65102, Attn: Database Manager or e-mailed to [email protected]

The Missouri Banker573-636-8151

Max CookPublisher

[email protected]

William O. RatliffManaging Editor

[email protected]

Sue NorfleetEditor

[email protected]

The Missouri Banker (USPS Number 000044, ISSN Number 0893-5637) is published 18 times a year (1 issue in January, March, June, July, November and December; 2 issues in February, April, May, August, September and October) by the Missouri Bankers Association, 207 E. Capitol Ave., Jefferson City, MO 65101. Second-class postage is paid at Jefferson City, Mo. Copyright© 1998 by the Missouri Bankers Association. All rights reserved. POSTMASTER: Send address changes to The Missouri Banker, P.O. Box 57, Jefferson City, MO 65102. Opinions expressed in any signed article in The Missouri Banker are those of the author and should not be construed as the viewpoint of the editors or of the Missouri Bankers Association. Neither should information provided in The Missouri Banker be construed as legal advice. The Missouri Banker does not provide legal advice, nor does it take the place of legal counsel hired by financial institutions. While this publication makes a reasonable effort to establish the integrity of advertisers, it does not endorse advertised products or services, unless otherwise so stated. This issue may contain legislative advertising. Advertising copy is generally segregated from news and other information.

Chairman’s Corner

Chris HarlinChairmanMissouri Bankers Association

Consumer delinquencies fell in all 11 loan categories tracked by the American Bankers Association, which today released results from the fourth quarter 2011 Con-sumer Credit Delinquency Bulletin. The composite ratio, which tracks delinquencies in eight closed-end installment loan categories, fell 10 basis points to 2.49 percent of all accounts in the fourth quar-ter, the lowest it has been since 2008. Bank card delinquencies continued to improve, fall-ing eight basis points to 3.l7 percent of all accounts in the fourth quarter, the lowest since 2001. A delinquency is defined as a late payment that is 30 days or more overdue. Home equity loan delin-quencies appear to be the most stubborn, falling just 4 basis points to 4.08 percent of all accounts in the fourth quarter. Property improve-ment loan delinquencies fell 3 basis points to 0.93 percent

of all accounts and home equity lines of credit delin-quencies dropped 24 basis points to 1.69 percent of all accounts. But ABA Chief Economist James Chessen said consum-ers have reason to feel posi-tive.“The economic tide at the end of 2011 lifted most boats. The deleveraging of consumer credit is paying dividends now. Consum-ers are being careful about taking on new debt; they’re managing the debt they do have much better and the amount of debt as a portion of income is going down,” Chessen said, adding, “The biggest concern I have now is retail gas prices.” Chessen noted that aver-age gas prices have risen 71 cents per gallon since ten-sions increased in the Middle East over Iran’s nuclear program in mid-December. “That’s $70 billion that could have gone towards other kinds of spending or to

pay down debt,” he said.Looking forward, Chessen expects delinquency rates to improve but says they are un-likely to repeat this quarter’s unusual rate of improvement. “The good news is that fewer people are losing their jobs and more people are becoming re-employed. Those two factors combined means more people are better positioned to meet their debt obligations,” he said. The fourth quarter 2011 composite ratio is made up of the following eight closed-end loans. All figures are seasonally adjusted based upon the number of accounts.

Closed-End Loans Decreased Delinquencies:

• Personal loan delinquen-cies fell from 3.00 percent to 2.87 percent.

• Direct auto loan delin-quencies fell from 1.15 percent to 1.06 percent.

• Indirect auto loan delin-quencies fell from 2.60 percent to 2.47 percent.

• Mobile home delinquen-cies fell from 4.08 percent to 3.76 percent.

• RV loan delinquencies fell from 1.38 percent to 1.31percent.

• Marine loan delinquencies fell from 1.72 percent to 1.57 percent.

• Property improvement loan delinquencies fell from 0.96 percent to 0.93 percent.

• Home equity loan delin-quencies fell from 4.12 percent to 4.08 percent.

In addition, ABA tracks three open-end loan catego-ries:Open-End LoansDecreased Delinquencies:• Home equity lines of

credit delinquencies fell from 1.93 percent to 1.69 percent.

• Non-card revolving loan delinquencies fell from 1.43 percent to 1.40 per-cent.

• Bank card delinquencies fell from 3.25 percent to 3.17 percent.

I guess I am an optimist at heart, which I know is a strange attribute for a banker. But from what I hear and see things are starting to improve, at least in some of the areas where we have some degree

of control. Missouri banks ROA improved from .28 in 2010 to .73 in 2011. The prob-lem bank list is shrinking as banks in the state continue to improve their asset quality and sell ORE. One positive thing that comes out of tough times is that we all focus on effi-ciency and work to operate leaner. When things are going well we sometimes get complacent and don’t focus on expenses as much as we should. During the last few years I am sure everyone has combed through expenses to see what might be unneces-sary; and if you are like me, you found out that there was

a lot of room for efficiency improvement. Now I am not naïve and I realize we have LOTS of hurdles out there… Dodd-Frank, CFPB, other increased regulation, the overall economy, gas prices … and the list goes on. Some of this we can control, some we can’t. With some issues we can help steer the outcome through our votes and our contacts with our representatives. (In case you hadn’t heard there is a big election this fall). We need to stand together and tell our stories to our representatives in Jefferson City and Washington and let them know how these laws

are affecting our banks, our customers and our com-munities. We need to get our entire staff involved and develop and mentor young bankers and show them the importance of political in-volvement. These young bankers are the future of community banking and we need to make sure the best and brightest see community banking as a vital part of the overall economy. The Young Banker program at the MBA is thriving and I would encourage everyone to utilize that program to help cultivate young talent in your banks. The Banking Lead-ership Missouri program is now in its second class and

I can tell you first hand that the bankers who go through the program are finding it to be extremely rewarding and are also learning a great deal from the banker to banker networking. As I near the end of my term as MBA Chairman I would like to encourage everyone to take advantage of these programs to help you build the future of your bank and community banking around the state. For more information about the Young Banker pro-gram, contact Rachael Pres-ton at [email protected]. For information about Banking Leadership Mis-souri, contact John Allen at [email protected].

Consumer loan delinquencies fall in 2011 fourth quarter

‘Optimist at heart’ sees improvement

Page 3: April 19, 2012

Page 3The Missouri Banker April 19, 2012

Lobbyist’s Notebook

Bill RatliffExecutive Vice President

Missouri Bankers [email protected]

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2012

May 8-10Lincoln, Nebraska

August 6-8

August 28 St. Charles, Missouri

West Des Moines, Iowa

Plan to attend the

Member FDIC Member Federal Reserve System

Four ways to registerPhone 573-556-1324 Fax 573-635-1152Mail Mail registration form & check to:

(make payment to MIB, Inc.) Donna Harden Midwest Independent Bancshares, Inc. P.O. Box 104180 Jefferson City, MO 65110Web www.mibanc.com or

www.nebraskabankersbank.com and click on upcoming events.

In 1597, Sir Francis Bacon made the famous statement “Knowledge is power.” I’ve heard that repeated countless times over the years and al-ways thought it quite useful. But it is wrong. Knowledge is not power. Shared knowl-edge is true power.

I’ve seen this over and over, and it especially rings true when dealing with the MBA. Our whole purpose is to share knowledge, and through that sharing to in-crease the power of our bank members and our associa-

tion.Legislative power In the Missouri Legisla-ture, we have very few peo-ple with a strong knowledge of banking issues. Sharing information with legisla-tors through our lobbying and MBA TARGET Banker program increases our value and our power.And it runs both ways. We saw that a few weeks ago when some forty-plus Young Bankers visited the Capitol. They were able to share information on banking

issues and banking bills with their local legislators. In turn, for many of the Young Bankers, this was their first visit to the Missouri Leg-islature and it was an eye-opening experience. Sharing the experience gave both legislators and bankers a better understand-ing of their respective jobs and how they function. Banking power As I write this, some twenty plus bankers are in the MBA Boardroom partici-pating in a seminar on Flood

Insurance. MBA’s cadre of instructors, including Chuck Lewis and Denny Deischer, travel the state sharing their knowledge of the multitude of bank regulations and compliance issues cascading down on bankers. The variety of educational programs MBA offers is our way of sharing the knowl-edge and making our banks stronger and better able to endure the rash of new issues facing them each day.Association power The value of our common

Knowledge isn’t power

membership bond makes the MBA stronger, too. That’s why we so appreciate our member banks and bankers.

All of us together are much stronger than each of us alone. The shared goals and values are very apparent when we see bankers gather at MBA events.

As Otis Chandler, the former publisher of the Los Angeles Times once said, “ Knowledge is power and power is best shared among friends.”

How would you like to win $100 just for taking a picture? The photo submitted for the MBA’s “Scenes of Missouri” 2013 calendar photo contest that is chosen as “best in show” will win $100 for the photographer! We are still accepting photo submissions for the 2013 calendar – but only from MBA member bank employees, directors, and their family members. So send us your Missouri photos – we’re looking for colorful, unique photos of Missouri landmarks, city scenes, fall colors, the changing seasons, and more! The pictures don’t need to be recent – so look through your photo albums or digital archives! To be considered for inclusion in the 2013 calendar, photos must be submitted to the MBA by May 1, 2012.

For information on entering the photo contest, visit the MBA web site at www.mobankers.com and click on the Scenes of Missouri Calendar dropdown box under Products and Services on the home page.

If you have any questions, call Carol Barnett at the Missouri Bankers Association at 573-636-8151 or email [email protected].

Send in your photos!

Seven Associate Members approved at Board meeting Seven new MBA Associ-ate Members were approved for membership by the MBA Board of Directors at the April 12 meeting.

The new members firms are:

Union Bank, NA, San

Francisco, Calif., an out-of-state bank.

Purple Wave Auction, Manhattan, Kan., an internet auction firm.

Integrated Coating Systems, Wichita, Kan., a company that restores ATM

kiosks. LightEdge Solution, Des Moines, Iowa, an IT consult-ing firm. Terry Compliance Con-

sulting, St. Louis, a compli-ance consulting company. EverFi, Inc., Washington, D.C., a firm specializing in financial education and tech-

nology. The Baker Group, Okla-homa City, Okla., a securities firm specializing in invest-ment portfolio management.

Page 4: April 19, 2012

Page 4 The Missouri Banker April 19, 2012

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ABA Washington Update

Frank KeatingPresident and CEOAmerican Bankers [email protected]

We’ve got an important time of year coming up. April is National Financial Literacy Month and April 24 is the ABA Education Foundation’s annual Teach Children to Save Day. The latter event – marking the 16th year that bankers have gone into classrooms across the country to teach children lessons about the importance of saving money – provides a very visible example of the work that all of you do to make your communities better places. The numbers through the years tell us that banks are making a positive impact on the lives of children. Since the first Teach Children to Save Day in 1997, more than 100,000 volunteer bankers have reached more than five million children. More than

Inspiring a financial future

25 Missouri banks have committed to support this year’s activities. Through the Teach Children to Save program, bankers use their real-life experiences and their background knowledge to motivate students to become lifelong savers. This important perspective produces clear benefits.Wants vs. needs Experts say that children who understand concepts such as delayed gratification, wants versus needs and the importance of budgeting will outperform their peers. According to Reid Cramer and William Elliott of the New America Foundation, “A growing body of compelling research has illuminated the connection between savings and educational outcomes.

Even modest-sized savings and asset holdings have the potential to alter the way people think about the future, which can lead to productive changes in behavior. For example, children with a savings account in their own name are more likely to have higher math scores than children without a savings account – scoring on average almost 9 percent higher.” The importance of children’s savings accounts is emphasized in the ABA Education Foundation’s “Race To Save” campaign. The foundation started the campaign last year by challenging banks to open 15,000 new children’s accounts in 2011 in an effort to promote savings among America’s youth. This year’s goal is for

banks to open to open 100,000 children’s savings accounts. Research shows that children who regularly save are more likely to go to college, have better control over their spending and have a more positive outlook on life, as well as being more financially literate. I’m proud of how bankers can help inspire a positive financial future for America’s youngest generation. If your bank is not yet involved in financial education, visit the ABA Education Foundation’s Website at www.abaef.com for resources and information about how to get started. © 2011 American Bankers Association. All rights reserved. Reprinted with Permission.

St. Louis company gets $118,000 in Unclaimed Property

A St. Louis company has received $118,000 in unclaimed property from the State Treasurer’s Office. The money came from 53 individual accounts belonging to the company. Its name is being withheld for privacy reasons. The 53 accounts were made up of refunds, stocks, dividends, rebates and security deposits. Treasurer Clint Zweifel has returned more than $30 million so far this fiscal year, including what is thought to be the single largest return to a business or individual in the nation’s history, $6.1 million to a Kansas City area woman in November. This is a 17 percent increase over this time in 2011. Thirty-eight accounts worth more than $100,000 each remain to be returned. Since January 2009, Treasurer Zweifel has returned $113 million to nearly 350,000 account holders. Information about unclaimed property is at www.ShowMeMoney.com.

Page 5: April 19, 2012

Page 5The Missouri Banker April 19, 2012

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The MBA has joined with bankers associations across the country to create the Regulatory Feedback Initiative (RFI). This initiative will bring transparency and accountability to the regulatory process and will help every bank in the country prepare for their examinations and manage their regulatory risk. The initiative consists of a brief, anonymous online survey that we are asking every bank to take immediately following each safety and soundness examination and each compliance examination. We need every bank to build the survey into their examination process. For more information, visit the Alliance of Bankers Associations web site at www.allbankers.org. To receive a link to the survey contact Mike Noblett at the MBA via email at [email protected].

MBA is a part of Regulatory Feedback Initiative (RFI)

Did you know?

Adverse hospital events preventable Did you know? … a 2010 Department of Health and Human Services study reported 44 percent of all adverse hospital events among Medicare beneficiaries were preventable. These events were linked most commonly to medical errors, substandard care and lack of patient monitoring and assessment. So how can a patient avoid errors such as these if faced with a hospital stay? The answer is to be prepared! That’s where Welvie comes in. MBA VEBA health plan offers free access to the Welvie surgery decision support program to all of its members. The Welvie program helps participants decide on, prepare for and recover from surgery. One of the goals of the Welvie program is to make sure participants are armed with the information and tools needed to reduce the chances of becoming a victim of hospital errors. For example, Welvie provides easy-to-follow checklists including tips like marking the surgical site and checking hospital ID bracelets for correct information. The Welvie program is free to all MBA VEBA health plan members. Plus, any plan members who complete the first three steps of the program (which includes a brief survey) receive a $25 reward. Rewards are available each year per plan member. MBA VEBA plan members can access the program anytime by visiting www.welvie.com.

Page 6: April 19, 2012

Page 6 The Missouri Banker April 19, 2012

Helen Gardiner, right, accepts a $1,000 check for her favorite charity from Jerry Green, left, vice president of FortuneBank, and Dan Jones, president and CEO of FortuneBank. Employees of FortuneBank are encouraged to volunteer their time to the community. The bank rewarded the employee with the most hours of volunteer service with $1,000 contribution for their chosen charity. Helen Gardiner, a concierge at FortuneBank, donated 155 hours to various volunteer organizations and chose St. Joseph’s Food Pantry to receive the donation.

The St. Louis Fed will host the first event of its 2012 discussion series on May 8. The program is free, but attendees must pre-register. The May 8 discussion will be led by Christopher Waller, senior vice president and director of research. Waller will pres-ent “Sovereign Debt: A Modern Greek Tragedy” and then take questions from guests as part of an informal question-and-answer session. The Q&A will be part of a panel discussion with Waller and other Fed experts. Moderator will be Julie Stackhouse, senior vice president of Bank-ing Supervision and Regulation. Light refreshments will be served as part of a pre-event reception beginning at 6:15 p.m. until the program begins at 7 p.m. For security purposes, no walk-ins can be permitted. The deadline to register is 5 p.m. May 1, 2012. Visit the St. Louis Fed’s web site to register: http://www.stlouisfed.org/newsroom/events/?id=359

St. Louis Fed to host program on sovereign debt

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Page 7: April 19, 2012

Page 7The Missouri Banker April 19, 2012

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By Chuck LewisVice PresidentMBA Compliance Services Consumers transfer tens of billions of dollars each year from the United States to individuals and businesses in foreign countries.

The Dodd-Frank Act expanded the scope of the Electronic Fund Transfer Act to provide for the regulation of these remittance transfers. Recently the Consumer Financial Protection Bureau has adopted a final rule implementing these changes effective Feb. 13, 2013.

This rule provides consumer protections, including disclosures and error resolution and cancellation rights. Subpart B of Regulation E applies to remittance transfer providers, whether or not they are financial institutions. Appendix A of the regulation includes model forms.

A “remittance transfer” means the electronic transfer of funds requested by a sender to a designated recipient that is sent by a remittance transfer provider. The term applies regardless of whether the sender holds an account with the provider, and regardless of whether the transaction is also an

electronic fund transfer covered by Regulation E. The only exclusions are transfer amounts of $15 or less and Securities/Commodities transfers. A remittance transfer might include a wire transfer, an international ACH transaction, an online bill payment system for preauthorized transfers, or an addition of funds to a prepaid card. Banks will need to scrutinize all products and services they offer to determine whether they might involve a remittance transfer. Definitions include: “Sender” - a consumer who primarily for personal, family, or household purposes requests a remittance transfer provider to send a remittance transfer to a designated recipient. “Designated recipient” - any person specified by the sender as the authorized recipient of a remittance transfer to be received at a location in a foreign country. A recipient can be either a natural person or an organization, such as a corporation. The regulation prescribes for disclosures that must be provided in connection

with a remittance transfer, to the extent applicable. Generally they must be provided in writing, in a retainable form. Depending on the circumstances, disclosures provided electronically, orally, or via mobile application or text message may be permissible. The disclosures are titled as “Prepayment Disclosures” and as “Receipt Disclosures”. Both have specific wording and timing requirements. In addition, the provider will be responsible for establishing error resolution procedures, cancellation right notices and refund processes. As an example, the sender will have up to 180 days to notify a provider of an error, with the provider having the responsibility of prompt investigation and resolution of the alleged error. Error resolution remedies, if found to be warranted, may include refunding the amount necessary to correct the error (including fees) to the sender or redelivery of the appropriate amount to correct the error, at no additional cost. As for cancellation under the new rule, the sender will have the right to cancel a

remittance transfer, and the provider must do so for any request that is received by the provider no later than 30 minutes after the sender makes payment in connection with the transfer (if the funds have not yet been picked up by the recipient or deposited in the recipient’s account). While next February

sounds like a long time off, banks should begin researching this new rule as soon as possible. This new rule, along with other operational compliance issues, will be covered at the MBA Operations Workshop on May 16 and 17 at the Stoney Creek Inn in Columbia.

Requirements for remittance transfers

April 30 is the deadline for private-sector employers to post a notice notifying em-ployees of their right to unionize under the National Labor Relations Act. The National Labor Relation Board had postponed the posting requirement twice because of legal challenges. The banking industry is covered by the NLRB notice requirement. However, banks that are federal contractors and that have posted the Labor Department poster that is al-

most identical do not have to post the NLRB notice. That notice says employees have the right to act together to improve wages and working conditions; to form, join and assist a union; to bargain collectively with their employer; and to refrain from any of these activities. It provides examples of unlawful employer and union conduct, and instructs employees how to contact the NLRB with questions or complaints.

April 30 is effective date for posting right-to-unionize notice

Page 8: April 19, 2012

Page 8 The Missouri Banker April 19, 2012

Achievements Jeff Scassellati, former vice president of operations, was named senior vice president of operations at Blue Ridge Bank and Trust Co., Inde-pendence. He has been with Blue Ridge Bank since 2006 and has 33 years of banking experience. Jeff Wal-ters, chief financial officer, was promoted to senior vice president at Blue Ridge Bank. He has been with the bank since 2005 and has 19 years of banking experience. David Daniel, for-mer assistant vice presi-dent of IT security, was named vice president of IT security at Blue Ridge Bank. He has been with the bank since 2007 and has 25 years of IT security experi-ence. Nick Hadley was named as-sistant vice president of commercial lending at Blue Ridge Bank and Trust Company. He has 10 years of banking experience. Tim Carroll has joined MIB Banc Ser-vices, LLC, as assistant vice presi-dent/IT audit. He will work out of the Kansas City office of First

Jeff Scassellati

Jeff Walters

David Daniel

Nick Hadley

Tim Carroll

Bankers’ Banc Securities, Inc. He previously was the western region information systems financial examiner for the Missouri Department of Insurance, Finance and Professional Registration. Alan Stonum was promoted to senior vice president, bank card services, at Central Bancompa-ny, Jefferson City. He has worked in finan-cial services for 30 years and joined Central Bancompany in 2005. Daniel Westhues was pro-moted to senior vice president, retail ad-ministration, at Central Bancompany. He has worked in retail bank-ing for more than 20 years at Central Bancompany. John Hofmeister was pro-moted to senior vice president, director of marketing, at Central Bancompany. He has worked in bank mar-keting for more than 24 years and has been with Central Bancompany since 2005. Tonya Kliethermes has been named an asset and liability officer for Central Bank, Jeffer-son City. She has been with Central Bank for more than 15 years. Troy Davig was named senior vice president and director of research at the

Alan Stonum

Daniel Westhues

John Hofmeister

Tonya Kliethermes

Federal Reserve Bank of Kansas City. He served at the bank from 2005 to 2010 in the Economic Research Department. He is rejoin-ing the bank after serving as senior U.S. economist for Barclays Capital since 2010. Kyllie Durant was promoted to vice president and advisor director to the Board at Horizon State Bank, Cameron. She started at the bank in 2001 as a part-time teller and joined the bank full time in 2007 as adminis-trative assistant. She also has served as assistant compli-ance officer. Kayla B. Russell was promoted to assistant compliance officer at Horizon State Bank. She joined the bank in 2008 as a part-time teller.Lisa Brake was promoted to retail bank-ing officer at the Bank of Washington. She will serve as a retail branch manager at the Schnucks location in Washington. Becky Mathews was promoted to second vice president, credit analy-sis manager at Central Bank, Jeffer-son City. She has been with the bank for 13 years. Michael K. McCoy was promoted to senior vice president and portfolio manager at Central Bank. He

Kyllie Durant

Kayla Russell

has been with the bank for 12 years and manages the investment portfolios for the bank’s 13 affiliate banks and the holding company. Shawn Rush was promoted to bank card officer at Central Bank where he manages the loss mitigation area. He has been with the bank for more than 11 years. Crystal Wagner was promoted to second vice president, merchant services, at Central Bank where she manages the merchant services and settle-ment areas within BankCard services. She has been with the bank for 11 years. Jessica Wallace was promoted to bank card officer at Central Bank. She leads three teams within Bank-Card services: internal call center, account maintenance and store value. She has been with the bank for 11 years. Matthew T. Wilson has joined KCB Bank, Kearney, as a residential mortgage lender. He began his banking career as a loan counselor. Nena Kueck was promot-

Becky Mathews

Michael McCoy

Shawn Rush

Crystal Wagner

Jessica Wallace

Matthew Wilson

ed to chief financial officer at KCB Bank. She joined the bank six years ago as vice presi-dent of inter-nal audits. As CFO, she will oversee the bank’s finances and invest-ments. Jordan Lichten-berg was promoted to assistant vice president in the Lending Department at Regional Missouri Bank, Marceline. She began working at the Keytesville branch in 2006, and moved to the Marceline branch in 2010. Danielle Head was promoted to assis-tant vice president in the Lending Department at Regional Missouri Bank. She began her career at the main branch in Marceline in 2007 as a loan officer. Kevin Fischer was pro-moted to as-sistant vice president in the Lending Department at Regional Missouri Bank, Keytesville Branch. He joined the bank in 2007. Arlene Wisch-meier was named vice president and human resource director at Branson Bank. She has 39 years of banking experience.

Nena Kueck

Jordan Lichtenberg

Danielle Head

Kevin Fischer

Arlene Wischmeier

Lisa Brake

Page 9: April 19, 2012

Page 9The Missouri Banker April 19, 2012

Weaver: Missouri banking is in recovery mode Banking in Missouri is in an overall good condition and improving. That’s the good news from Missouri Commissioner of Finance Rich Weaver. He says earnings are improving and there has been a net decline in the charge off of loans. “We’re in recovery mode right now.” Another sign of improvement in the banking industry is the number of problem banks in Missouri has declined during the past eight months. In August of 2011, Missouri’s problem banks peaked at 77. Weaver notes that Missouri has 60 banks on its problem list. “Sixty is way too high,” he says, “but were are headed in the right direction.” The FDIC uses CAMELS 4 and 5 ratings to define a problem bank, while Missouri’s Division of Finance includes the 3 rating. Prior to the most recent economic crisis, the lowest number of problem banks was five or six, Weaver says. He notes that the peak of 77 represents the highest percentage of problem banks in the 50 years that Missouri has been tracking those numbers. In 1992, there were 112 problem banks out of about 500 charters in the state.Good news Where’s the good news in those numbers? Weaver says that while there are still 20 percent of the banks with problems, the other 80 percent of banks have actually performed quite well through the crisis and the recovery. He said a good bank is well diversified and good at identifying and managing risk. Weaver says the key is to have good management and to identify, monitor and mitigate risk. He says that good underwriting of the loan portfolio is another leading factor to success and staying off the problem list. It may

be basic, but Weaver says it’s important for bankers to know their customers and to understand their businesses. “There’s a lot of hard work in managing risk,” Weaver says. “By their nature,” Weaver says, many of our banks are conservative and won’t become involved with a portfolio they don’t understand. They are smart enough to know they don’t understand certain businesses or products.”Today’s challenges One of the biggest challenges facing bankers today is the soft loan demand, which makes it harder to maintain earnings. Weaver says that small banks have fewer avenues to develop fee income. Another challenge is the misconception that banks are not making loans. “Banks are in the business of making loans,” he says. “If a bank sees a good credit risk, it will make the loan.” But, they can’t make the loan if no one wants to borrow. Weaver says businesses are stockpiling cash because of uncertainty with what is happening in Congress, the economy and gas prices. While the economy is beginning to improve, it’s not improving as fast as the industry would like. Weaver points out that unemployment is too high and because there’s still excess inventory in housing, that sector is staying flat. The number of problem banks has created a significant increase in the workload at the Division of Finance. Since 2008, there have been 10 failures in Missouri. Compare that to the period between 1992 and 2008 when there were no failures. The Division began licensing mortgage

originators in 2010 and went through the first round of annual renewals in 2011. They now have 3,000 licensed mortgage originators. He explains that when the license process began, a number of applicants were denied. “It’s an educational process, and now the applicants understand what we need,” he says. The licensing requires an applicant to have continuing education, a criminal check and financial responsibility. Before the new program took effect, the Division already was responsible for broker licensing. Weaver says the smooth transition into including mortgage originators can be attributed to having a well trained staff and a good system in place. Five full-time employees were added to the Division staff for the new licensing responsibilities. The Division employs 75 safety and soundness bank

examiners, 10 compliance examiners and four trust examiners. “As regulators we look at risk management of the commercial side,” Weaver explains. “It’s important that a bank can demonstrate to us that they are on top of risk management.” He says the Division recognizes that there is no “one size fits all” for Missouri banks. But Weaver encourages all bankers to know and understand their balance sheets so they can show the examiners how they can mitigate their risks. As of Dec. 31, there were 280 state charters in Missouri and 29 national banks in the state. Weaver says there has been an increase in national charters converting to state charters. “We don’t promote conversion,” Weaver says, “but we are always willing to talk to an institution considering it to be sure they meet our requirements.” Weaver says the economic

downturn and how it’s been prolonged has surprised him. “We are a long way off from good times,” he says. “It will be at least two to three years before we get the numbers to where we’d like to see them.” Weaver says he is concerned that the low loan demand cycle may prompt some banks to feel pressure to take on excessive risk to pump up loan volume. “Over lending is what created the problem, and it won’t get us out.” Weaver’s advice to the Missouri banking industry is to “ride it out and don’t take risk on Return on Assets.” He says, “Don’t over reach into something you don’t understand. The loss could be higher than anything you might earn on the loan.” “We’ll know we’re in recovery when the banks’ top customers start coming in wanting to take out loans to expand their businesses.”

Missouri Commissioner of Finance Rich Weaver

Page 10: April 19, 2012

Page 10 The Missouri Banker April 19, 2012

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Actions Sherwood Community Bank, Creighton, requested permission to establish a sep-arate branch at 1901 South Commercial, Harrisonville. Great Southern Bank, Reeds Spring, received per-mission to establish a sepa-rate branch at 100 Christina

Marie Dr., O’Fallon. Exchange Bank of Mis-souri, Fayette, requested permission to establish a separate branch at 923 & 929 West Vest St., Marshall. Commerce Bank, Kansas City, received permission to relocate its already estab-

lished branch from 104 B East Maple St., Ashland, to 106 East Broadway, Ashland. O’Bannon Banking Company, Buffalo, received permission to relocate the main banking house from 119 South Maple St., Buf-falo, to the bank’s current

branch at 1347 South Ash, Buffalo, and to retain the main banking house as a branch. Cass Commercial Bank, Bridgeton, returned to the Missouri Division of Finance for cancellation the Certificate of Authority that

authorized a separate branch at 702 Spirit 40 Park Drive, Suite 100, Chesterfield. The bank discontinued operation of the branch on Feb. 29, 2012. Section 408.030 provides that the Director of Finance shall declare the quarterly market rate of interest each quarter, post it in accordance with Section 362.110 and publish it in appropriate publications. Said quarterly market rate for the period of April 1 through June 30, 2012, shall be 5.7 percent; as an alternative, lenders may charge the usury rate of 10 percent. Midwest Bankcentre, St. Louis, received permission to establish a separate branch at 6810 Page Avenue, Pagedale. The Citizen’s Bank of Oregon, Oregon, Mo., received permission to in-crease its capital stock. The additional capital is fully subscribed, paid up and in the hands of the Board of Directors. Call for report of condi-tion of all state chartered banks and trust companies was issued as of the close of business on March 31 by the Missouri Division of Finance. Enterprise Bank and Trust, Clayton, requested permission to establish a sep-arate branch at 1281 North Warson, St. Louis, Missouri. Pony Express Communi-ty Bank, St. Joseph, received permission to relocate the main banking house from 624 Felix St., St. Joseph, to 3702 Faraon Street, St. Joseph. Permission also was granted to operate a branch at 624 Felix St. Bremen Bank and Trust Company, St. Louis, requested permission to relocate the main office from 3529 N. Broadway Ave., St. Louis, to an existing branch site at 700 McDonald Blvd., Hazelwood, and to designate the present main office as a branch.

Page 11: April 19, 2012

Page 11The Missouri Banker April 19, 2012

AgendaApril 201224 IRA Basic Seminar, Cape Girardeau25 IRA Basic Seminar, Columbia26 IRA Basic Seminar, Springfield26 AIB Principles of Banking, Day One of two-day class,

MBA Office, Jefferson City,27 IRA Basic Seminar, Kansas CityMay 20122-3 MOKAN Trust Conference, Overland Park, Kansas3 AIB Principles of Banking Day Two of two day class,

MBA Office, Jefferson City15 Titling Accounts Seminar, Stoney Creek Inn, Columbia16-17 Operations Compliance Workshop, Stoney Creek Inn,

Columbia22 Young Banker Leadership Division Board Meeting,

MBA Offices, Jefferson CityJune 20125 MBA Board of Directors meeting, Lodge of the Four

Seasons, Lake Ozark6 -8 Annual Convention, Lodge of the Four Seasons, Lake

Ozark

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Page 12: April 19, 2012

Page 12 The Missouri Banker April 19, 2012

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MBAdsMODULAR BANK BUILD-INGS: Looking to Branch? Opening a new Charter? Disaster Planning? Need a Temporary while Remodeling? Call North American Build-ings 888-800-8866. We are a design/build firm constructing banks throughout the US. Fully equipped with office furniture and bank equipment includ-ing drive up window. www.NorthAmericanBuildings.com

Vice-President, Commercial Loan Officer: Community Bank of Pleasant Hill seeks self motivated individual with a minimum of 3-5 years experi-ence in consumer/commercial lending. Lending officer will focus on commercial loans and new business development. Degree preferred. Qualified candidates please send your resume’ to Community Bank of Pleasant Hill, ATTN: Lisa Nichelson, President, PO Box 30, Pleasant Hill, MO 64080 or email to [email protected].

Community Bank Lender: Rural / Suburban / “Home-town” Bank of $100 million is seeking a portfolio lender. Minimum of 3 years experience in commercial / consumer /

real estate lending. Bachelor’s degree required – finance, business, economics preferred. Knowledge of financial state-ment analysis essential. Would be initially assigned a portfolio of $10-15 million (approx. 200 accounts). Bank located in close proximity to Spring-field, Missouri. Send resume’ & references to Doug Burnett, SVP, Southern Missouri Bank of Marshfield, P.O. Box M, Marshfield, MO 65706 or email to [email protected]

Payment Systems Officer: Midwest Independent Bank (MIB), Jefferson City, Mis-souri seeks full time Payment Systems Officer. The qualified individual must have work-ing knowledge of traditional deposit processes including but not limited to, ACH, Funds Transfer, Corporate Cash Management and Payment Processing. A minimum 5 years’ experience in payment system functions and degree are required. Excellent benefits offered and salary commensu-rate with experience. To view full details of this position and to apply visit our website at www.mibanc.com and click on Employment.

Part-time regulatory compli-ance auditor opening at KPM CPAs in Springfield, MO. Perform consumer compli-ance, BSA/AML, and NACHA audits and provide consult-ing to financial institutions. Experience in consumer compliance required; BSA/AML and NACHA experience a plus. Minimal overnight travel. Send cover letter & resume to [email protected].

Commercial Loan Officer: We are a community bank located in St. Charles County seeking a full time Commercial Loan Officer with exceptional customer service skills, ability to review, analyze and com-municate detailed information and ability to work well with a team. Primary responsi-bilities of the position include responding to customer requests for commercial, SBA, real estate and consumer loans within established policy guidelines through to closing, assisting with collection and workout activities, developing new customer relationships through business develop-ment activities, serving as a member of the discount loan committee and attending

community events. A quali-fied candidate must have at least 2-4 years loan officer experience and a degree in a related field or an equivalent combination of education and experience. We have a great benefit package including insurance, vacation, 401K and more. EOE and Drug-free workplace. Please mail resume and salary require-ments to Missouri Banker’s Association, Department A, PO Box 57, Jefferson City, MO 65102.

Compliance Analyst 2 posi-tion open in the Kansas City area. Responsible for super-vising the lending compli-ance function of the division. Responsible for development and implementation of train-ing, monitoring and proce-dural materials and for review of lending-related forms, disclosures, advertisements and lending product changes. Also responsible for assist-ing the Audit/Compliance Manager and other team members to ensure the entire company’s compliance with applicable state and federal lending laws and regulations and related company policies and procedures; coordinat-ing regulatory compliance examinations; and regulatory CRA functions. Responsible to take leadership role in the department and in company projects and committees. For more details about the position and/or to submit an application go to http://mid-countryfinancial.iapplicants.com/ViewJob-279025.html

Citizens Bank & Trust, Rock Port, MO is seeking an Executive Vice President with seasoned experience in all areas of bank management and an emphasis in lending (agricultural, commercial and residential), capable of advancing in bank management in a short period of time. We are an $80 million community bank with three locations in northwest Missouri. Salary is commensurate with experience. Resume information will remain confidential. Pease send resume to Jerry Moore, President, Citizens Bank & Trust, 101 North Main, Rock Port, MO 64482.

Senior System Administra-tor (Laser Pro/Decision Pro): Central Technology Services is seeking an experi-enced System Administrator. The successful candidate will manage system enhance-ments on loan underwriting/documentation platforms and develop user training. Experi-ence with Harland Financial Solution’s Laser Pro and/or Decision Pro products is preferred. Qualifications include: a bachelor’s degree in IT or business is preferred, 3 years banking experience, strong communication skills, and proficiency in lending regulations and bank com-pliance. Central Technol-ogy Services offers excellent benefits, competitive wages and opportunities for career advancement. Apply online at www.centraltechnology.net. EEO/AAP Employer M/F/D/V Supporting a Drug Free Work Environment

Vice President, Loan Officer: First Community Bank of Warsaw seeks self-motivated individual with a minimum 5-years experience in consumer/commercial lending. Loan officer would focus on consumer and commercial loans, new business development and assist Branch Manager. Degree preferred. Qualified candidates please email resumes to [email protected]

Commercial Lender: Heritage Community Bank, with locations in Union, Marthasville, and Chamois, is looking for an experienced commercial lender for the Union, Washington, and southern Warren County market. Strong business development skills, as well as experience in underwriting and managing commercial and other types of credit are preferred. Bachelor’s degree in banking, finance, or accounting is preferred but not required. Interested candidates please email resume to [email protected] or mail to Charles N. Johns, President, Heritage Community Bank, PO Box 307, Marthasville, Mo. 63357. EOE

Page 13: April 19, 2012

Page 13The Missouri Banker April 19, 2012

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Rep. Sandy Crawford (R-Buffalo), third from right, visits with co-workers from O’Bannon Banking Company, Buffalo, who took part in Young Bankers Day at the Capitol on April 3. They are from left, Jennifer Reed, Mary Hitchings, Laura Stewart, Crawford, Dwayne Falk and Hollie Fielder. Rep. Crawford spoke to the more than 40 Young Bankers about the legislative process and the importance of banker involvement in grassroots activities. She continues her banking career on a part-time basis when the legislature is not in session.

Checking the schedule for their Young Banker Day at the Capitol are, from left, Bobbie Jo Stritz, First Community Bank, Rolla; Becky Simpson, First Community Bank, Steelville, and Courtney Bonnell, Bank Midwest, Kirksville.

Rep. Mike Bernskoetter (R-Jefferson City), from left, visited with Ashley Dickey, Central Bank, Jefferson City; Joe Kollmeyer, Midwest Independent Bank, Jefferson City; and Michael Boyce, Central Bank, Fulton.

Mark Richardson, left, The Bank of Missouri, Columbia, and Rep. Chris Kelly (D-Columbia) chatted during the Young Banker Day at the Capitol.

The Young Bankers gathered on the north side of the Capitol for a “class photo.”

Page 14: April 19, 2012

Page 14 The Missouri Banker April 19, 2012

West Central Auction Company is a well established

and reputable auction firm based in Missouri that specializes in online real estate auctions and on site land and farm auctions. We market a wide range of auction needs from the very small estate sale to the large corporate commercial projects. This includes (REO) bank owned auctions, foreclosure auctions, bankruptcy auctions, single family home auctions, as well as land auctions, farm auctions, equipment auctions, and estate property. Established in 1993, West Central Auction Company continues to thrive today with a professional and highly accredited team of licensed auctioneers with a wealth of experience conducting live and online auctions throughout the Midwest.

Contact InformationJason Winter [email protected]

PO Box 774Harrisonville, MO 64701 Toll Free: 800-823-4094Phone: 816-884-1987Website: www.WestCentralAuctionCo.com

As one of the largest accounting and business advisory firms in the Midwest, Brown Smith

Wallace has a team rich with experienced financial services professionals. Our Financial Services team can help you maximize profitability, minimize risk, control operating costs, and provide the diverse skills and capabilities that you need to meet your evolving business objectives. Brown Smith Wallace offers a wealth of industry-focused solutions to help your enterprise grow and achieve economic strength.

Contact InformationTed Flom [email protected]

1050 North Lindbergh Blvd.St. Louis, MO 63132 Phone: 314-983-1200Website: www.bswllc.com

Ace In The Hole Management LLC is a premier provider of audit and consulting services. Services include Compliance, FSA, IT and HR Management Services serving small to medium size financial institutions in the Mid-West. Services are designed for each client, specific to their needs. In addition to our audit and consulting services, we offer temporary teller services, individuals on call trained specifically as bank tellers. If you are considering or using temporary services, let us tell you about our services.

Contact InformationDeborah Williams [email protected]

16024 Manchester Road, Suite 200Ellisville, MO 63011 Phone: 314-803-6593Fax: 866-526-2394Website: www.aceintheholemanagement.com

Associate Member ProfilesLike our financial institution clients, Williams-Keepers LLC is committed to excellent customer service and

successful client relations. Our team of highly trained professionals provides audit and tax services, Bank Secrecy Act compliance procedures, directors’ examinations, loan reviews, mergers and acquisitions consulting, management studies, and strategic planning consulting.

Contact InformationRuss Starr [email protected]

2005 West Broadway Suite 100Columbia, MO 65203 Phone: 573-442-6171Website: www.williamskeepers.com

iCore360 processing software and technology with personal attention. Web designed and

delivered via private cloud. Online/mobile banking; integrated account opening and lending platform; remote capture; ATM network and card services; teller automation/proof, more. Owned and trusted by bankers nationwide for nearly 50 years.

Contact InformationMark Harris [email protected]

20 West 2nd AvenueHutchinson, KS 67501 Phone: 620-694-6800Website: www.datacenterinc.com

CrossFirst Advisors is a professional services firm

of highly-experienced consultants, advisors and investment bankers to financial institutions. Services include consulting for mergers and acquisitions, bank charters, holding company formations, de novo branches, and more; strategic planning; management studies; stock valuations; litigation support and due diligence reviews, as well as specialty services such as fair value accounting for acquisitions.

Contact InformationJohn Pittman [email protected]

4707 West 135th StreetLeawood, KS 66224 Phone: 913-754-9700Website: www.crossfirstadvisors.com

Clearent is a payment processor whose proprietary

acquiring platform and responsive support enable financial institutions to grow their merchant portfolios and boost their fee-based income. Clearent’s merchant services program delivers five-star customer service, for both your bank and your commercial accountholders. Developed from the ground up, Clearent’s leading edge processing technology delivers greater flexibility and helps boost your bottom line by helping you eliminate the middleman and go straight to the source for all of your payment processing needs.

Contact InformationNick Karcher [email protected]

222 S Central Avenue Ste 700Clayton, MO 63105 Toll Free: 888-366-6390Website: www.clearent.com

Martin, Leigh, Laws & Fritzlen, P.C. is a full-service law firm serving national and regional banking, mortgage, business and title

company clients. Practice areas include: creditor’s rights, foreclosure, eviction and bankruptcy, banking, title insurance, and real estate law, collections and replevins, personal injury, construction law, commercial and business litigation and probate litigation and estate administration. The firm’s experience in business and lender-liability litigation has proved to be invaluable to its clients in the default and financial services industry.

Contact InformationShawn Briner [email protected]

900 Peck’s Plaza1044 Main St.Kansas City, MO 64105 Phone: 816-221-1430Website: www.mllfpc.com

Dedicated to three underlying principles of professionalism, responsiveness, and quality, Bush, Ramlow & Shore, PC has quickly become a leading firm in Missouri known for its commitment to excellence. Our partners and professional staff provide traditional audit, accounting, tax and consulting services, including the following for financial institutions: -- financial statement audits -- internal audit services -- compliance testing and consulting -- loan review Moreover, our clients have found that we provide greater partner attention and detail at a much lower cost than larger CPA firms. Bush, Ramlow & Shore is an independently owned member of Firm Foundation Association - a division of McGladrey & Pullen, LLP that provides its members access to audit and accounting tools and training programs.

Contact InformationDarin Ramlow [email protected]

2832 S. Ingram Mill RoadSpringfield, MO 65804 Phone: 417-877-0505Website: www.brscpa.biz

Associate Member Profiles included in The Missouri Banker is a benefit of the

MBA Associate Membership. Profiles are submitted by the Associate Members for

print. Profiles will be printed in future issues.

ACE IN THE HOLE MANAGEMENT, LLC Your Partner In Doing Business

Page 15: April 19, 2012

Page 15The Missouri Banker April 19, 2012

Bill Progress ReportThis Bill Progress Report is designed to provide members of the Missouri Bankers Association with timely information on the status of all state legislation pertinent to their industry. Another service of MBA Legislative Watch is the analysis of ALL legislation introduced in the Missouri General Assembly. Requests for information not contained in this report, including copies of individual bills, will receive immediate action. For more information on these bills, visit the Government Relations Page of the MBA Web site at www.mobankers.com.

HB 1103 - Crawford - Eliminates requirement that banks file certain notice with Real Estate Appraisers Comm S F 2/1 2/1 2/15 151-0 F 3/27 H

HB 1166 - Diehl - Allows for the appointment of a trust protector W J 2/1 2/29

HB 1256 - Diehl - Judiciary bill with UCC and trust protector S J 1/25 3/7 4/11 151-1 H

HB 1308 - Wells - Same as SB 635 S F 2/1 2/1 2/22 151-3 F 3/22 H

HB 1344 - Nasheed - Allows some expungements of certain criminal records W U 1/30 2/6 3/29 H

HB 1349 - Jones - Allows transfer of irrevocable life insurance trust to authorized trust authority S F 2/1 2/13 2/27 148-0 J

HB 1400 - Richardson - Expands CDARS to transactions accounts/UCC/auditor compromise S F 2/8 2/21 3/21 155-0 F 4/2 4/11 H

HB 1524 - Phillips - Owners on private roads share maintenance costs absent other agreements S RD 2/21 2/21 3/26 146-0 J 4/16 H

HB 1637 - Curtman - Missouri Sound Money Act of 2012 O WM 2/16 2/23 H

SB 579 - Parson - Eliminates requirement that banks file certain notice with Real Estate Appraisers Comm S F 1/23 2/13

SB 633 - Engler - Scrap metal operators may purchase vehicles with restrictions W T 2/8 2/15 3/21 33-0 H

SB 635 - Pearce - Relating to securities pledged for safekeeping and payment of public funds S F 2/13 2/23 37 30-1 F 4/11 H

SB 813 - Richard - CDARS use for deposit accounts S GL 3/20 3/27 4/5 34-0 H

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Originating Body Opposite Chamber

Key Committees: A - Agriculture; AP - Agriculture Policy; Ag - Aging; BU - Budget; CH - Children and Families; C - Commerce; CP - Corrections and Public Institutions; CA - Constitutional Amendments; CI - Critical Issues; CJ - Civil and Criminal Justice; CP - Consumer Protection; CR - Crime Prevention and Public Safety; E - Education; ED - Eco-nomic Development, Tourism & Local Government; F - Financial, Governmental Organizations and Elections (Senate)/Financial Institutions (House); GF - Governmental Account-ability and Fiscal Oversight; GL General Laws; IP - Insurance Policy; JC - Job Creation and Economic Development; J - Judiciary; LG - Local Government; MB - Miscellaneous Bills; PH - Public Health; PR - House Special Committee on Professional Registration and Licensing Committee PV - Pensions, Veterans Affairs & General Law; R - Rules; RD - Rural Community Development; SB - Small Business; SC - Senior Citizen Advocacy; T - Transportation; TR - Tax Reform; WM - Ways and Means. MBA Positions: O - Oppose; S - Support; W - Watch; C - Change; N - Neutral.

The Consumer Financial Protection Bureau (CFPB) is seeking public comment on a proposal to revise a 2011 rule that the Federal Reserve Board had issued on credit card fees, in response to a federal court ruling that had granted a preliminary injunction to block the rule from taking effect. At issue in the lawsuit is the total amount of fees that a credit card issuer may require a consumer to pay with respect to a credit card account prior to the opening of an account. The 2009 Credit CARD Act limited certain fees charged during the first year after the account is opened to 25 percent of the account’s initial credit limit. For example, if the credit limit is $400, fees charged during the first year the account is opened generally cannot exceed $100. In April

2011, the Federal Reserve Board amended its rules implementing the CARD Act to extend this limitation to fees that the consumer must pay prior to opening an account, for example an application fee. The amendment was challenged on July 20, 2011 in the U.S. District Court for South Dakota. On Sept. 23,

2011, Chief Judge Karen Schreier granted a motion for preliminary injunction preventing the amendment from taking effect, citing the plain language of the statute that applied restrictions on fees only after a credit card account has been opened by a customer. In order to resolve the litigation, the CFPB is

seeking comment on whether it should conform the rule to the court ruling so that it no longer applies to fees charged prior to account opening. The overall 25 percent cap on certain credit card fees charged during the first year, along with the other specific provisions of the CARD Act, would remain in place.

The proposed rule has been published in the Federal Register. Comments must be received on or before June 11, 2012.

The proposed rule is available on the web at this address:

http://www.gpo.gov/fdsys/pkg/FR-2012-04-12/pdf/2012-8534.pdf

CFPB seeks comments on revising CARD Act

Commerce Bank, Missouri Treasurer partner to bring company to Independence Commerce Bank and the Missouri Treasurer’s Office partnered on a $120,000 low interest linked deposit loan to help HEBCO, Inc. move from Overland Park, Kan. to Independence. The loan was used to purchase and renovate the company’s new 7,500-square-foot headqua-ters. HEBCO is a plumbing

supply sales agency. The move brings five full-time employees and one part-time employee to Mis-souri. There are plans to add five more full-time jobs. HEBCO will save an estimated $14,000 in inter-est over the next five years should it choose to take out loans for that period.

The Kansas City region has received more than $95 million in loans impacting more than 1,600 jobs and farmers since January 2009. Qualifying borrowers gener-ally save 30 percent on the cost of the loan. Nearly $985 million in loans have been approved statewide impact-ing more than 16,600 jobs

and farmers. The Missouri Linked De-posit Program is managed by State Treasurer Clint Zweifel About 130 lenders in Mis-souri used the program. Learn more about the program by visiting the Treasurer’s web site at www.treasurer.mo.gov/Linked-Deposit.

Page 16: April 19, 2012

Page 16 The Missouri Banker April 19, 2012

AGENDAWednesday, June 6 ______________________________________________9:00 a.m. Golf Tournament - The Cove Golf Course

2:00 – 7:00 p.m. Registration Open

3:00 – 4:00 p.m. Bonus Workshop Session

5:00 – 7:00 p.m. Exhibit Showcase & Reception

7:00 – 10:00 p.m. Dinner & Entertainment

Thursday, June 7 ________________________________________________

7:00 a.m. – 4:00 p.m. Registration Desk Open

7:00 a.m. – 2:30 p.m. Exhibit Hall Open

7:15 – 8:00 a.m. Continental Breakfast in Exhibit Hall

8:00 – 8:45 a.m. General Session

-Call to Order and Welcome

-Electionof2012-2013Officers

8:45 – 10:00 a.m. Keynote Address

10:00 – 10:30 a.m. Refreshment Break

10:30 – 11:30 a.m. Concurrent Breakout Sessions

11:30 – 11:45 a.m. Refreshment Break

11:45 a.m. – 12:45 p.m. Concurrent Special Interest Sessions

12:45 – 2:00 p.m. Convention Awards Luncheon

2:15 – 3:15 p.m. General Session

6:00 - 7:00 p.m. Chairman’s Reception

7:00 p.m. Chairman’s Dinner & Dance

Friday, June 8 ___________________________________________________8:00 – 8:45 a.m. Buffet Breakfast

8:45 – 9:30 a.m. General Session

An Update on Banking in Missouri

Chairman’s Message to the Membership

American Bankers Association Report

9:30 - 9:45 a.m. Refreshment Break

9:45 - 11:00 a.m. Convention Closing Speaker

11 a.m. Final Adjournment

Bonus Workshop Session - Wednesday, June 6Making the Wallet MobileVirginia GarciaFiserv IncorporatedBrookfield,Wisconsin

Special Interest Sessions - Thursday, June 7

Future Depends on Improving ComplianceDenny Deischer & Chuck LewisMissouri Bankers AssociationJeffersonCity,Missouri

Rethinking/Packaging Your Deposit AccountsLynn DavidCommunity Bank Consulting ServicesSt.Louis,Missouri

Loan Enforcement - Improving the Odds of RecoveryMichael CampbellPolsinelli Shughart PCSt.Louis,Missouri

KEYNOTE SPEAKERSOpening General Session The Big Three: The Fed, the White House and CongressDr. Stephen HappelArizona State UniversityTempe,Arizona

Thursday General Session SpeakerLarry J. Sabato’s Crystal Ball: A Look at the 2012 ElectionsDr. Larry SabatoUniversity of Virginia Center for PoliticsCharlottesville,Virginia

Closing Keynote SpeakerUncommon Valor: The Importance of Teamwork, Sacrifice and LeadershipSalvatore (Sal) GiuntaFirst Living Medal of Honor Recipient since the Vietnam War

Visit www.mobankers.com for complete Convention

information. Register online or call the

MBA at 573-636-8151.