approaches and models of external qa_axel_aerden_eng

8/3/2019 Approaches and Models of External QA_Axel_Aerden_eng

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| 2Models for External Quality Assurance

Overview

1. Terminology

2. General QA model in Europe

3. European QA infrastructure

4. QA model at national level


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1. Terminology

- Quality?

- An examination of a knife would reveal that itsdistinctive quality is to cut, and from this we canconclude that a good knife would be a knife that cuts

well. Aristotle- Fitness for purpose Conformance to requirements

- Quality assurance (QA)

- Quality assessment

- Quality audit- Benchmarking

- Accreditation


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1. Terminology

- Quality assurance: process establishing stakeholderconfidence that provision fulfils expectations

- Quality assessment

- Process: evaluation by external body

- Quality audit

- Process: checking procedures in place to assure quality,integrity or standards of provision and outcomes.

- Benchmarking

- Process: enables comparison of inputs, processes oroutputs

- Accreditation

- Formal decision: meets certain predefined criteria


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2. General QA Model in Europe

- National competence

- Important socio-economic sector

- Subsidiarity

- Autonomous QA Agencies (

independence)- External, independent reviews of QAAs

- International expert panels

- Panel composition

- Members: authority, independence and expertise

- Academics/peers > professional field > student


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- General model of HE QA

- Internal QA (HEI) & external QA (National)

- Self-evaluation report: basis for external QA

QA Agency

External QA

Internal QA


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- External assessment

- Predefined criteria

- Site visit

- Publication of outcome



European Associationof HEIs (EURASHE)

European StudentUnion (ESU)

European UniversityAssociation (EUA)

3. European Quality Assurance infrastructure

QualificationsFramework for EHEA

European Standards& Guidelines for QA

European QA Register

Level descriptors Ba., Ma. & Dr.

QA Agency

External QA

Internal QA

Peer review ofQA Agency

European Association

for QA in HE (ENQA)



Theme

Programme Institution

Improvement

Quality

Accountability

4. QA Model at national level

PeerAudit

Professional

Labour market

Students

HEGovernment

External

QA



Theme

Programme Institution

Improvement

Quality

Accountability

4. QA Model at national level

PeerAudit

Professional

Labour market

Students

HEGovernment

Assessment / Audit / AccreditationPanel composition

Validity of outcomesPublication policy

....



Improve

Guarantee Recognise

Agency

MinistryLegal

QA Model at national level

QAAgency

Institutions

GovernmentSelf-funded

Published

Decisions

AdvicesDecisions



Improve

Guarantee Recognise

Agency

MinistryLegal

QA Model at national level

Institutions

GovernmentSelf-funded

Published

Non-binding

AdvicesDecisions

Independence criteriaBoard / Management

Competencies:procedures & methodologies

....



QUESTIONS ?

More information:

http://www.nvao.net

http://www.qrossroads.eu

[email protected]

Models for External Quality Assurance

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