applying knowledgecreative problem solving @ pbcory banks

introduction

overview

context

objective

plan

current practice

better practice

improved practice

design

Brain Power-ometerA

utop

ilot

Ser

ious

Thi

nkin

g

Sim

ple

Com

plic

ated

Com

plex

prop

osal

colle

ctio

n

anal

ysis

reco

mm

enda

tion

TIME

hybrid

Creative ProblemSolving Model

Sense Making

Mind Mapping

Decision Making

Innovation

Parallel Thinking

Lateral Thinking

Creativity

design

model

structure

principles

tools

principles

Assist decision making• Reuse, recycle, renew• Think about your thinking• Identify problem 1st

• Get past first pattern match• Diversity of thought (Collaboration)

• Realise where you are (Complexity)

• Assumptions can kill (Weak Signals)

• Address the Clients needs• Reflect and share experience

model

problem solution

divergent convergent

tools

decide discover define develop deduce deliversi

mpl

e • Principles• Complexity• Tool Selection• Collaboration• Client Mandate

• Brainstorming• 5 Whys• 5 Ws & H• AssumptionBusting

• DecisionMaking

• Brainstorming• 5 Whys• 5 Ws & H• AssumptionBusting

• DecisionMaking

• ProjectManagement

• ChangeManagement

com

plic

ated

• Principles• Complexity• Tool Selection• Collaboration• Client Mandate

• Brainstorming• Nominal GroupTechnique

• Cause & Effect• AssumptionBusting

• SCAMPERR

• Force FieldAnalysis

• Multi CriteriaDecision Matrix

• Ritual Dissent

• Brainstorming• Nominal GroupTechnique

• Cause & Effect• AssumptionBusting

• SCAMPERR

• Force FieldAnalysis

• Multi CriteriaDecision Matrix

• Ritual Dissent

• ProjectManagement

• ChangeManagement

com

plex • Principles

• Complexity• Tool Selection• Collaboration• Client Mandate

• Sense Making• Six ThinkingHats

• Sense Making• Six ThinkingHats

• Sense Making• Six ThinkingHats

• Sense Making• Six ThinkingHats

• ProjectManagement

• ChangeManagement

implementation

L Problem Solving 101 (L)• d6 model• Simple tools

P Problem Solving Practitioner (P)• Complicated tools

O Problem Solving Facilitator (O)• Complex tools• Facilitation

Introduction• Model overview• 15 minute presentation/eLearning modulei

performance

learnings

questions

thankyou

Cory BanksKnowledge Manager

Parsons Brinckerhoff

cbanks@pb.com.au

Presentation: http://www.slideshare.net/corza

Profile: http://www.linkedin.com/in/corza

Blog: http://corzandeffect.blogspot.com

Twitter: http://www.twitter.com/corza