apla presentation on staff development
DESCRIPTION
presentation to Association of Public Library Administrators of South CarolinaTRANSCRIPT
Staff Development and Training: Staff Development and Training: Getting Started and Getting Started and
Keeping it AliveKeeping it Alive
Presented by
Curtis Rogers
Continuing Education Coordinator
South Carolina State Library
Items in this presentation
SC December 2000 Staff Development and Training Survey Results
Outreach TrainingCE Calendar/Resource GuideHow to develop a staff development and
training plan and policy
Survey Results
December, 2000. 80% return rate (total responses 33)82% have in-service training days for staffmost rely on the director to organize staff
development and trainingselection methods: focus groups 9%, informal
suggestions 73%, needs assessment / survey 31%
42% offer in-service training once a year21%, twice a yearLength of in-service: 9% half day; 64% full
dayLibrary closed during: 76% (9% stay open)2 weeks public notification - signs,
newspapers, radio, etc.33% hold training outside of library42% stay in libraryONLY 12% have a staff development policy
Budget: 45% have one$200.00 - $40,000.00 (range of monies
spent per system on training)0% require a minimum amount of either
CEU’s or contact hours per year.Suggestions ranged from 0-32 hours and 1-
3 CEU’s per year.Popular methods:
seminar/workshop/conference 85% one on one trainer/employee 73%
Least popular: self-paced training videos/internet-based/CD-
ROM teleconferences reading a manual
88% allow staff time during work hours for staff development
Patron training: 61% offer programs 24% have labs labs range from 6-17 PC’s
Survey Discussion
Specific questions about the survey?Next topics:
Outreach Training CE Calendar/Resource Guide How to develop and staff development and
training plan and policy.
Outreach TrainingFelicia Vereen - reference librarian, formerly a
Gates program intern (Concentrating on DISCUS databases)
August 2000 - LaurensNovember 2000 - OrangeburgDecember 2000 - MarionMarch 2001 - BerkeleyMay 2001 - Pickens/OconeeAugust 2001 - Berkeley
CE Calendar / Resource Guide
Please refer to 2002 Draft document.
How to create a staff development plan and policy (YMMV)
Develop Staff CommitteeNeeds Assessment - Should only attempt to
identify those performance deficiencies that can be remedied by learning.
What are your staff’s needs
Enhancing PerformanceCould they do this task if their life
depended on it?Could they perform this task in the past?Can the task be simplified?Is this task performed often?Do they have what it takes?Are there any obstacles remaining?
NOW CONSIDER TRAINING AS A SOLUTIONNOW CONSIDER TRAINING AS A SOLUTION
Pulling it all together - Process
Assessment: Try using more than just one method... Interviews Focus Groups Performance Evaluations Observations Surveys Training Evaluation Forms
Examples: Focus Groups - facilitated question and answer session (1 hour) What do you need to know to do your current
job better? What do you need to know to do your job better
for the the future? What kinds of staff development opportunities
would benefit you in your current position? Q & A - document with flipchart/whiteboard
Survey all staff - maintain confidentiality and report findings.
Components of the Plan and Policy
Library’s missionDefine responsibilities and duties
Administration, committee, section leaders, departmental managers, supervisors, individual staff members.
Goals and ObjectivesWrite a brief policy statement and present to
Board for approval (include in overall plan)
South Carolina State Library Staff Development Policy
The South Carolina State Library recognizes the essential role of a well-trained staff in fulfilling its mission. It is important that staff have the skills, knowledge and commitment needed to provide quality services.
The State Library maintains an ongoing staff development program which includes orientation, training, and continuing education activities designed to enhance staff competencies. All staff are eligible for and encouraged to participate in staff development activities related to their job assignments.
Additional information to include
Local, State, Regional, and National organizations
Web resources (webliography)Glossary of termsChecklist for new employeesStaff development and training report form
