“Enabling Smart Workplace Decisions using Technology”

Juniper Networks, Singapore

Larry Yeap

Juniper Office Locations: Americas: 38 APAC: 23 EMEA: 29 India: 7 Total: 97

Key Challenges in Portfolio

How do you do More with Less • How do you reduce real estate cost ? • How do you grow the business with lesser real estate space ? • How do you find Balance between RE vs Stakeholders interests ?

What we have done : • Space reduction • Space Optimisation • Relocate to lower cost locations • Space Restructure

Singapore Case Study

3 Anson Rd

Spring Leaf Tower, Singapore

Existing Office Layout

Challenges

Key Challenges • Corporate Mandate to Reduce Opex • Don’t have the right mix of space types • Don’t understand how employees actually work • Are applying fixed space methodology to dynamic

work environments

Observations

• Employees work and collaborating differently than before

• Employees need high levels of hospitality & work experience to engage with

• Open workplace comes with “Noise” as a barrier • New workspace needs good mix of what employees &

your organization needs & not what we hear from the designer

“ NO ONE SIZE FITS ALL”

Singapore Case Study

Meeting Sensor Detects number of people at meeting table Ability to report meeting attendees versus capacity

Sensor mounted under each desk

Real time understanding of utilisation

People Counter

Desk Sensor

Detects number of people in open plan workspaces

Ability to understand peaks and troughs space usage

Live Kiosk

Lobby’s and reception Live status In use unoccupied (30 mins) Standby booking for set period

(15 mins)

Johnson Controls

Our Approach

Workplace Motion Sensors have over 98%+ accuracy – “ A human presence can’t escape it” Forecasting and trend analysis made possible via “Live Heat Maps”

• Heat Map Morning 11 am

Noon 12.30 noon Evening 4 pm

• All in a Day’s Work Survey - Insight into Perceived

utilization, work styles barriers & change aspects • Key Barriers – Technology (VC), Privacy, Quiet

Areas and Noise • Design Optimization based on survey & interviews

Real time study using heat sensors for desk

+meeting rooms for 4-6 weeks

Online Survey All in a Day’s Work used to understand work styles,

barriers & change

Stakeholder interest, interviews, data analysis led

to a strategy

Concepts for a Smarter Workplace redesigned

Approvals & Project Program in Progress

Change Management to follow

Real Time Utilization Employee Survey Workplace Strategy Design Concepts Next Steps

85 % Shared Desk

+ 15% Fixed Desk Model

Potential to save on

RE by 30%+++

Under 25%

utilization

DIFFERENTIATORS:

Employee WorkStyles

Potential 30%

0

0.2

0.4

0.6

0.8

1

1.2

Not in Use

>2 hr

15 min-2hr

< 15 min

In Use

■ Desk Sharing Ratio vs Fixed Desk ■ Visibility into a granular data on utilization and mobility within

workspace ■ Actual vs. Perceived utilization enabled decision making ■ Strong customized workspace concepts achieved to improve productivity

and space efficiency

8 .00 am 6 p.m.

Project Summary

Under 30%

Worldwide Sales

Under 30%

Support Staff

Under 60%

Corporate Marketing

Under 50%

Space Planning

Meeting Rooms Current Proposed Difference

Phone Booth 1 5 +4

Private Office 7 0 0

3-4 pax / Flex Office 1 8 7

6 - 8 pax 2 2 0

14 pax 1 0 -1

Touchdown (open informal)

0 8 -12 8-12

Net Seats to accommodate 59 25 shared +14 fixed ( includes projected

growth to 85)

-20

New Workspace Trends

Design Concept

Existing Floor plan Design Concept for New Workspace

Key Features for the New Concept:

• Increased Efficiency • Enhanced front end space • Shared Desks 80- 85% • Mix of flexible collaborative spaces • Flex Meeting/ Private Office Rooms • Customize Phone booths to 2-3 pax • Combine large conference+ training

1

2

3

Personal workspace - Assigned and Un-Assigned spaces (shared desking) Collaborative Spaces – Work Lounges - informal spaces in relaxing ambience Focused / Project Spaces - Project Room, Phone/Discussion Rooms Quiet Zones – Phone / Discussion Rooms Conference Spaces – small to medium meeting rooms, flexibility to convert to Training Room Office Rooms – shared rooms for VP's

Thank You

Workstation back

Meeting Spaces

back

Relax / Informal

back

At 11.00 am

Back

At 12.30 Noon

Back

At 4.00 pm

Back