annual service delivery plan 2020 · 1 | p a g e annual service delivery plan 2020 note from chief...
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1 | P a g e
Annual Service Delivery Plan 2020
NOTE FROM CHIEF EXECUTIVE
I enclose for the consideration of the Mayor and Members of this Council, Clare County Council’s
Annual Service Delivery Plan for 2020.
This Council notes the statutory requirement to prepare and adopt the Annual Service Delivery Plan
under the “Local Government Reform Act 2014”. The Annual Service Delivery Plan identifies the
principal services to be provided by this Council to the public and is consistent with Budget 2020,
which was adopted by Members in November 2019, and also aligns with the Corporate Plan 2019-
2024. This Council notes the requirement to prepare Annual Service Delivery Plans, which will act as
a mechanism through which the Corporate Plan can be implemented and monitored.
This Annual Service Delivery Plan sets out the principal services this Council proposes to deliver by
the end of December 2020 within existing constraints on funding and resources. This plan will be
monitored by the Senior Management Team and progress on matters will be reported through the
Clare County Council Monthly Management Reports presented to Elected Members.
Clare County Council is at the heart of public service delivery in the county and takes a leadership
role at national level in areas such as rural development and tourism. As a proactive organisation
intending on serving the people of County Clare, the Council recognises the requirement for
improved communications and customer services, better citizen engagement and transparency.
The Council, working with its communities, large and small, will continue to be innovative and
responsive to the changing needs and expectations during 2020. The Council will closely monitor and
respond to the acute challenges relating to Covid-19, which are expected to continue into the future.
Le meas,
Mr Pat Dowling
Chief Executive
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Annual Service Delivery Plan 2020
INTRODUCTION
Section 50 of the 2014 Local Government Reform Act sets out the requirement for Local Authorities
to prepare the Annual Service Delivery Plan which acts as a mechanism through which the Corporate
Plan can be implemented and monitored. The adoption of the plan is a reserved function and sets
out how the objectives of the Corporate Plan are to be delivered annually through supporting
strategies and actions which link with annual departmental activities.
The Annual Service Delivery Plan is created in conjunction with the following:
Corporate Plan 2019-2024
County Development Plan 2017-2023
Clare Local Economic and Community Plan 2016-2021
Performance Management Development System (PMDS Process)
Budget 2020
KPI’s as developed by the National Oversight and Audit Commission (NOAC)
Section 50 of the Act also details aspects that the annual service delivery plan must
address. These include:
Statement of Principal Services
The plan must contain a statement of the principal services that will either continue to be provided,
or new services to be provided, by the Local Authority in respect of the financial year to which the
plan relates (2020).
Service Objectives and Priorities
For each of the listed principal services, details of the service objectives/outcomes must be provided.
In addition the priorities for the delivery of each of the Principal Services must be presented in the
Service Delivery Plan.
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Annual Service Delivery Plan 2020
Performance Standards:
The Plan must contain details of the performance standards to be met while delivering the listed
services. These Key Performance Indicators (KPI’s) must be capable of being measured. Clare
County Council may take account of any existing indicators in use.
Performance Assessment:
It is a requirement of the legislation that a measurement system is put in place to monitor service
provision. This performance assessment must be recorded and reported upon in the Local
Authority’s Annual Report for the year concerned. As such the Annual Report must now contain an
assessment of the service delivery of the Local Authority for the year being reported on.
Improvement Actions:
Where a deficit in performance has been identified; and reported in the Annual Report, with respect
to a performance standard prescribed by the Minister or NOAC, a list of improvement actions must
be included in the Service Delivery Plan for the following year.
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Annual Service Delivery Plan 2020
OUR PURPOSE, VISION AND CORE VALUES
Clare County Council will be a professional, responsive and agile local government that will lead the
social, economic, physical and rural development of our county, achieving a stable community at its
heart.
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Annual Service Delivery Plan 2020
There are a number of core values that the Members and Staff of Clare County Council will
be guided by in pursuing the implementation of this plan and in our everyday service
provision -
Democratic, Civic Leadership and Partnership:
Clare County Council will provide clear, effective, democratic and civic leadership, informing,
listening and responding to citizens and communities. We work with Elected Members, other
agencies and local communities in partnership to deliver on our objectives.
Quality Services / Customer Care:
Clare County Council is committed to delivering fair, effective, courteous and timely services to
dealing with customers without discrimination or prejudice. We strive for continuous improvement
in our service delivery including internal and external communications, with a strong focus on our
customers and citizens.
Social Inclusion:
Clare County Council respects equality and human rights in accordance with Public Sector Duty
principles and the relevant equality legislation. We are committed to the principles of equality of
access, participation and outcome for all in relation to service delivery.
Transparency, Accountability and Professionalism:
We will maintain the highest standards of conduct and probity, be open, accountable and objective
in the public interest.
Value for Money and Efficiency:
We are committed to the most efficient and effective use of available resources to provide a quality
service, whilst ensuring value for money
Sustainability:
Clare County Council recognises that we have a leading role in protecting our environment and in
securing its long-term sustainability for the future. We are committed to delivering on our ‘Climate
Change Adaptation Strategy 2019-2024’.
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Annual Service Delivery Plan 2020
STRATEGIC OBJECTIVES 2019-2024
Clare County Council operates under five Directorates – Finance and Support Services, Economic
Development, Physical Development, Rural Development and Social Development. These
Directorates have agreed strategic objectives and supporting strategies as outlined below.
Finance and Support Service:
To provide human resources, financial and corporate infrastructure to support and develop the
Council’s ability to deliver evolving services to its customers. This will be achieved through strategic
human resource management, ensuring we have the appropriate capacity and capability.
Economic Development Directorate:
To facilitate a pro-active economic environment where businesses locate, grow and create
sustainable employment to support our communities, thus enhancing the economic value of County
Clare.
Physical Development Directorate:
To deliver, maintain and protect key infrastructure to facilitate the economic, social, physical and
rural development of County Clare in a manner which promotes sustainability, accessibility,
connectivity and respect for the environment.
Rural Development Directorate:
To put in place a process of engagement in a rural development strategy to deliver key projects that
will improve the quality of life, social and economic wellbeing of people in County Clare.
Social Development Directorate:
To enhance the quality of life for the people of County Clare through the delivery of a vibrant social
housing sector and the development and promotion of the county as a regional centre for arts,
culture and sport.
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Annual Service Delivery Plan 2020
The Council operates through its Elected Members, working in partnership with the Executive to
develop, implement and deliver a range of policies, projects and activities to the people of County
Clare. Clare County Council is at the heart of the local community and delivers vital local services.
The Council consists of twenty eight Elected Members (Councillors) drawn from four Municipal
Districts who collectively act as the board of the Council working in partnership with the executive to
develop and implement policy. The Councillors are assigned specific “Reserved Functions” under
legislation such as the adoption of the Annual Budget and County Development Plans and carry out
these functions by formal resolution. The Executive and the Corporate Policy Group and four
Strategic Policy Committees assist and advise the Council in this policy role.
The Chief Executive and his staff are responsible for the operational activities of Clare County
Council. They oversee the day to day management and administration of the services and functions
of the organisation and operate within Government and Council policy and the Legal Framework
governing Local Authorities.
Municipal Districts (MDs)
The Local Government Reform Act 2014 established Municipal Districts and, in the case of County
Clare, the County is broken up into four Municipal Districts -
Ennis
Shannon
Killaloe
West Clare
The Local Authority members elected from these municipal districts take certain decisions in relation
to the districts.
Corporate Policy Group (CPG)
The Corporate Policy Group (CPG) provides a forum for the co-ordination and discussion on policy
issues and consists of the Cathaoirleach of the Council who will chair the group together with the
chair of each of the Strategic Policy Committees and a representative of any Municipal District not
already on the CPG. This group will provide a forum for policy issues which transcend the remit of
individual Strategic Policy Committees and which affect the Council as a whole. CPG is supported by
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Annual Service Delivery Plan 2020
the Chief Executive and the Management Team and is consulted on the preparation of the Annual
Budget and the preparation of the Corporate Plan. It provides a forum to ensure co-ordination,
consistency and effectiveness in the performance of the Council’s functions.
Strategic Policy Committees (SPC)
The statutory basis for Strategic Policy Committees (SPCs) is set out in Section 48 of the Local
Government Act 2001 as amended by Section 41 of the Local Government Reform Act 2014.
The Strategic Policy Committees assist the Council in the formation of policy and are structured
around the main functions of the Council. They are made up of Elected Members and
representatives of the Social Partners and other Sectoral Interests. Clare County Council has four
SPCs namely:-
Social
Physical
Economic
Rural
Each SPC is chaired by an Elected Member and is supported by a Director of Services in their
particular area of responsibility. The task of the SPC is to assist and advise the Council in the
formulation, development and review of policy. Final policy decisions, however, will ultimately rest
with the full Council acting as a body.
Audit Committee
In line with best Corporate Governance Practice, the Council has established an independent Audit
Committee. The Committee’s role is to support the Elected Council by providing an assessment of
the financial reporting, financial management, internal audit processes and risk management
practices in the Council. The Audit Committee is chaired by an independent person and includes a
further two independent personnel. Two Elected Members also sit on the Audit Committee. Council
officials attend meetings of the Committee as and when requested.
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Annual Service Delivery Plan 2020
Monthly Management Reports
Monthly Management Reports are prepared for the Elected Members in accordance with the
provisions of Section 51 of the Local Government Reform Act 2014. These reports assist the Elected
Members to discharge their governance responsibilities and to oversee the executive in the delivery
of the policies that the elected members have decided on and also provide an oversight for the
elected members of the Chief Executive’s discharge of his executive functions.
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FINANCIAL LANDSCAPE – BUDGET 2020
The 2020 Adopted Budget was prepared with the central objective being the maintenance of
existing levels of service. The focus is mainly on the planning and delivery of various capital projects
for the future development and benefit of the County.
The Adopted Budget provides for expenditure of €128m, an increase of €10.3m from the previous
year. The main expenditure increases over 2019 are in areas such as matched funding for Road
Grants, Group Water Schemes and Housing Grants.
The expenditure is funded from Commercial Rates, grants and subsidies, goods and services and the
Local Property Tax allocation. See below the % split of income (Fig. 1)
(Fig. 1)
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(Fig. 2)
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Annual Service Delivery Plan 2020
Local Property Tax
The initial Local Property Tax allocation for 2020 was confirmed as €6.45m.
The Local Government Reform Act 2014 and associated Regulations permits the Members of the
Council to vary the Rate of LPT. It was decided by the Council to adjust the LPT rates upwards by
15% for 2020, generating additional income of €1.5m. The 15% LPT variation for 2020 of €1.5m was
allocated to provide additional resources for the delivery of the following services:
- €500k: The Municipal District system has been in operation since 2014 and facilitates a high
degree of local community focused decision making and democratic representation.
Fulfilment of such roles requires resources to be available to the Elected Members. With
this additional income generated, €500,000 is allocated across the four Municipal Districts;
bringing the total budget to €1.27m.
- €250k: Funding to roads, there is still a considerable demand for investment in the
maintenance of the County's roads. This will facilitate the areas to carry out discretionary
works as required in the Municipal District. There is also increased demand for the repair of
our 14,000 public lighting infrastructures.
- €350k: The Council has approved a €10m planned maintenance programme of our Local
Authority housing stock. There is also a very significant funding requirement to deal with
ongoing day to day maintenance of the 2,600+ housing stock. The additional funding will
provide for much needed investment in housing maintenance and cover loan charges for
the €10m project.
- €75k: The Council operates three Housing Grant schemes – adaptation, aid for older people
and mobility aids grants. In 2019 these schemes for all non-priority applications were
temporarily suspended to facilitate the allocation of approved grants and to reduce the
waiting list. Grants are 80% funded by the Department with 20% funding from local sources.
This additional local funding will provide for grant payments of €375k in 2020 in addition to
the €2.1m budget (18% increase).
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- €245k: The development and operation of the Digital Hub facilities in the county has
progressed further in 2019 with the opening of a Digital Hub and Incubation facility for
Economic Development in Ennistymon. This brings to four the number of council provided
facilities. In addition the council acquired and adapted a facility on Bindon Street in Ennis to
accommodate Limerick Institute of Technology (LIT) in developing its third level education
facility in Ennis and we are in the process of advancing another facility on the Quin Road as
a headquarters for Clare Civil Defence and to further expand on third level offerings in the
town. The additional funding will provide for much needed investment in these areas.
- €80k: The balance of funding will support the Municipal District administration and the
delivery on a number of Tourism products in the county.
FINANCE AND SUPPORT SERVICES
NOELEEN FITZGERALDHead of Finance, Human Resources and Corporate Services
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Annual Service Delivery Plan 2020
The Finance and Support Services Directorate primarily delivers internal services to departments to
support them in the delivery of services to customers in an efficient manner and implement best
practice in corporate governance. This Directorate is under the stewardship of Noeleen Fitzgerald.
The services provided direct to the public are set out in this annual service plan.
Departments which fall under this directorate include -
Finance
Human Resources
Corporate Services
Motor Tax
The Finance department under the management of the Head of Finance has primary responsibility
for a range of functions including financial accounting and reporting, commercial rates billing and
collection, payments, the budget process, treasury management and other accounting and
compliance activities.
The Human Resources department activities include the provision of learning and development
opportunities for staff, operation of the employee welfare programme, recruitment,
superannuation, industrial relations management and workplace partnership. The provision of
human resource services are delivered in accordance with the Council’s Workforce Plan, the
National Human Resources Strategy and the National Agreements governing the sector. During 2020
the section will continue to implement the priorities within the Local Authority People Strategy.
The Corporate Services Departments incorporates a wide variety of centrally provided services
including customer services, communications and public relations, providing support services for the
Elected Members, servicing council meetings, maintaining the register of electors, dealing with
freedom of information, data protection, procurement, business review, and records management.
The Motor Tax Section has responsibility for dealing with motor tax applications from the motor tax
offices in Ennis and Ennistymon. In addition, the Municipal District offices in Kilrush and Scariff
facilitate the renewal of motor tax online. In 2020 the priority will be to continue to improve the
level of service to the citizen, and promote usage of the online motor tax service as an efficient
means of taxing a vehicle.
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Fin
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O
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Pro
cess
up
dat
es a
nd
pu
blis
h
regi
ster
in a
cco
rdan
ce w
ith
stat
uto
ry d
ates
.
- C
om
plia
nce
wit
h
pu
blic
atio
n
de
adlin
es
for
sup
ple
men
tary
,
dra
ft &
live
regi
ster
of
elec
tors
Co
mp
lian
ce w
ith
pu
blic
atio
n
de
adlin
es
for
sup
ple
men
tary
,
dra
ft &
live
regi
ster
of
elec
tors
Co
mp
lian
ce w
ith
legi
slat
ive
req
uir
emen
ts
Par
tici
pat
e in
Nat
ion
al p
ilot
of
on
line
sys
tem
5.
To a
chie
ve b
est
pra
ctic
e an
d v
alu
e f
or
mo
ne
y in
pro
cure
me
nt
of
goo
ds
and
se
rvic
es.
Ensu
rin
g b
est
pra
ctic
e an
d
com
plia
nce
wit
h n
atio
nal
pro
cure
me
nt
po
licie
s
-
- -
Imp
rove
d le
vel o
f P
rocu
rem
en
t
mo
nit
ori
ng
and
co
mp
lian
ce
che
cks
20
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
6.
Pro
vid
e e
ffe
ctiv
e an
d t
ran
spar
ent
syst
ems
for
acce
ss
to in
form
atio
n.
Faci
litat
e th
e p
roce
ssin
g o
f Fr
eed
om
of
Info
rmat
ion
req
ue
sts,
ri
ghts
an
d r
equ
irem
en
ts w
ith
in t
he
d
esi
gnat
ed t
imef
ram
es u
nd
er
the
FOI A
ct, 2
01
4.
Faci
litat
e th
e p
roce
ssin
g o
f In
tern
al
Rev
iew
s w
ith
in t
he
des
ign
ated
ti
mef
ram
es u
nd
er t
he
FOI A
ct,
20
14
.
Faci
litat
e th
e p
roce
ssin
g o
f A
pp
eals
vi
a O
IC w
ith
in t
he
des
ign
ated
ti
mef
ram
es u
nd
er t
he
FOI A
ct,
20
14
.
Pro
cess
dat
a ac
cess
req
ue
sts
wit
hin
st
atu
tory
tim
efra
mes
.
- C
om
plia
nce
Co
mp
lian
ce
Co
mp
lian
ce w
ith
th
e le
gisl
atio
n
- C
on
tin
ue
staf
f tr
ain
ing
&
awar
ene
ss in
rel
atio
n t
o F
OI
Co
mp
lian
ce w
ith
Dat
a P
rote
ctio
n L
egi
slat
ion
–
Mo
nit
ori
ng,
Au
dit
ing
and
Tr
ain
ing
7.
To u
ph
old
th
e C
ust
om
er C
har
ter
and
de
liver
go
od
cu
sto
mer
se
rvic
e.
Op
tim
ise
serv
ice
del
iver
y an
d
cust
om
er c
are
thro
ugh
on
goin
g re
view
an
d im
pro
vem
ent.
A
ckn
ow
led
ge a
ll cu
sto
mer
ser
vice
q
uer
ies
wit
hin
5 w
ork
ing
day
s. A
im
to p
rovi
de
a f
ull
resp
on
se w
ith
in 2
1
day
s.
Dev
elo
p c
om
pre
he
nsi
ve S
ervi
ce
Cat
alo
gue
for
the
Co
un
cil.
- R
edu
ctio
n in
Cu
sto
mer
Co
mp
lain
ts &
app
eals
to
Om
bu
dsm
an
23
co
mp
lain
ts t
o
Om
bu
dsm
an in
20
19
Incr
ease
on
line
co
mm
un
icat
ion
s.
Red
uce
tim
elin
es
for
resp
on
se
21
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Fin
ance
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Pro
vid
e a
n e
ffic
ien
t N
on
Pri
nci
pal
Pri
vate
Res
iden
ce
(NP
PR
) se
rvic
e.
Co
mp
lian
ce w
ith
all
NP
PR
legi
slat
ion
(Lo
cal g
ove
rnm
ent
Ch
arge
s A
ct 2
009
).
To r
esp
on
d t
o a
ll re
qu
ests
wit
hin
5 d
ays
% o
f re
spo
nse
ti
mes
wit
hin
5
day
s
4 d
ays
-
Pri
nci
ple
Se
rvic
e:
Mo
tor
Tax
1.
C
arry
ou
t ro
le a
s ve
hic
le li
cen
sin
g au
tho
rity
fo
r th
e
cou
nty
.
Del
iver
eff
icie
nt
veh
icle
lice
nsi
ng
serv
ice
and
incr
ease
d u
se o
f
ww
w.m
oto
rtax
.ie
% o
f sa
me
day
ser
vice
de
liver
y
Leve
l of
use
of
ww
w.m
oto
rtax
.ie
71
%
Co
nso
lidat
e o
ver
the
co
un
ter
dis
c sa
les
in t
he
En
nis
Mo
tor
Tax
off
ice
economic Development
An Economic & Spatial Plan for Ennis to 2040
ENNISENNISENNISENNISENNISENNISENNIS2040204020402040204020402040
liam conneallyDirector of economic Development
23 | P a g e
Annual Service Delivery Plan 2020
The Economic Development Directorate is responsible for the broad economic development of
County Clare incorporating the statutory Planning Functions, Local Enterprise Office, Property
Management, Strategic Economic Initiatives and related support services. The Directorate, headed
by Director of Services Liam Conneally oversees the implementation of the Local, Regional and
National Planning Policy Framework which will positively impact on the current socio-economic
conditions whilst also focusing on future development to enable and facilitate a growing population
in Co. Clare.
Our over-riding objective is to facilitate a proactive economic environment where businesses locate
and grow and create sustainable employment, supporting our communities, thus enhancing the
economic value of County Clare.
Departments which fall under this directorate include –
Economic Development Department
Local Enterprise Office
Planning Department
Strategic Economic Initiatives
Shannon Municipal District
24
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Eco
no
mic
De
velo
pm
en
t D
eliv
ery
Pla
n 2
02
0
P
rin
cip
le S
erv
ice
: Ec
on
om
ic D
eve
lop
me
nt
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
P
rogr
ess
the
dev
elo
pm
ent
of
a D
igit
al H
ub
, FD
I La
nd
ing
Spac
e fo
r En
nis
& C
o. C
lare
. Ev
alu
ate
op
tio
ns
and
ass
ess
fu
nd
ing
pla
tfo
rm t
o p
rovi
de
this
. Si
te o
r b
uild
ing
acq
uir
ed,
de
sign
co
mp
lete
d
Stag
e o
f p
roce
ss
Eval
uat
ion
of
op
tio
ns
Pro
gres
s to
Ten
de
r st
age
on
o
ne
site
an
d c
on
stru
ctio
n s
tage
o
n a
sis
ter
site
Pri
nci
ple
Se
rvic
e:
Low
Co
st S
afe
ty S
che
me
s 1
.
Incl
ud
ing
the
Cra
tlo
e R
oad
SM
B, W
estb
ury
Ju
nct
ion
, A
cces
sib
le B
us
Sto
p in
Sh
ann
on
, co
mp
leti
on
of
wo
rks
at G
ort
Na
Nu
ll an
d d
eliv
ery
of
the
Gar
rau
n
Foo
tpat
h.
Res
ou
rces
co
nfi
rmed
an
d a
lloca
ted
an
d w
ork
s p
lan
ned
. P
roje
cts
de
liver
ed a
nd
gr
ants
sec
ure
d
Pro
ject
s d
eliv
ered
w
ith
in o
vera
ll p
lan
ne
d w
ork
s fo
r th
e ye
ar
Sch
ed
ule
d w
ork
-
Pri
nci
ple
Se
rvic
e:
De
velo
pm
en
t M
anag
em
en
t 1
. P
roce
ss p
lan
nin
g ap
plic
atio
ns,
pre
-pla
nn
ing'
s,
Sect
ion
5’s
, Par
t V
III a
pp
licat
ion
s, S
ect
ion
57
D
ecla
rati
on
s et
c.
Man
agem
ent
and
Org
anis
atio
nal
p
roce
du
res
in p
lace
to
me
et
legi
slat
ive
req
uir
emen
ts.
Co
mp
lian
ce w
ith
sta
tuto
ry
de
adlin
es
ISO
90
01
p
roce
du
res,
Bo
rd
Ple
anal
a d
eci
sio
ns
Pro
cess
ing
of
file
s o
ngo
ing
Co
nti
nu
e to
pro
cess
an
d a
sses
s fi
les
25
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Enfo
rce
me
nt
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
P
roce
ss a
nd
ass
ess
com
pla
ints
of
un
auth
ori
sed
d
eve
lop
men
t, c
on
tin
ue
to c
lose
ou
t h
isto
ric
file
s an
d
case
s; c
on
tin
ue
to im
ple
me
nt
CR
M.
Man
agem
ent
and
Org
anis
atio
nal
p
roce
du
res
in p
lace
to
me
et
legi
slat
ive
req
uir
emen
ts.
Co
mp
lian
ce w
ith
sta
tuto
ry
de
adlin
es
ISO
90
01
p
roce
du
res
Pro
cess
ing
of
file
s o
ngo
ing
Co
nti
nu
e to
pro
cess
an
d a
sses
s fi
les
Pri
nci
ple
Se
rvic
e:
Taki
ng
in C
har
ge o
f Es
tate
s 1
.
Co
nti
nu
e to
pro
gres
s th
e Ta
kin
g in
Ch
arge
of
resi
den
tial
est
ates
th
rou
gh p
rogr
essi
on
of S
ite
Res
olu
tio
n P
lan
s, a
pp
licat
ion
of a
vaila
ble
fu
nd
ing
& c
om
ple
tio
n o
f o
uts
tan
din
g w
ork
s th
erei
n t
o a
sa
tisf
acto
ry s
tan
dar
d fo
r Ta
kin
g in
Ch
arge
Act
ive
en
gage
men
t wit
h
Dev
elo
per
s, R
ecei
vers
&
Bo
nd
ho
lder
s
Take
in C
har
ge 1
0 e
stat
es in
2
02
0
Car
ry o
ut
rem
ed
ial w
ork
s to
1
0 d
eve
lop
men
ts in
20
20
Hav
e t
he
targ
ets
be
en m
et?
Pro
gram
me
of
wo
rks
agre
ed f
or
20
20
New
IT b
ased
sys
tem
be
ing
intr
od
uce
d t
o im
pro
ve
reco
rdin
g o
f al
l in
form
atio
n o
n
esta
tes
for
Taki
ng
in C
har
ge.
26
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
He
rita
ge
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
C
om
ple
te 2
Her
itag
e C
ou
nci
l Fu
nd
ed P
roje
cts
– 1
Ho
ly W
ells
2
Co
un
cil O
wn
ed
lan
d a
s a
Bio
div
ersi
ty R
eso
urc
e
Pre
par
e b
rief
s an
d a
war
e te
nd
ers.
Man
age
con
sult
ants
Pro
ject
s to
be
com
ple
ted
b
y O
cto
ber
20
20
H
ave
th
e p
roje
cts
be
en c
om
ple
ted
an
d H
erit
age
C
ou
nci
l mo
ne
y d
raw
n d
ow
n
Acc
epta
nce
of
pro
po
sals
by
the
Her
itag
e C
ou
nci
l
Fin
alis
e p
roje
cts
2.
C
om
ple
te B
iod
iver
sity
Tra
inin
g p
rogr
amm
e a
nd
B
iod
iver
sity
Sta
ff M
anu
al
Issu
e st
aff
qu
esti
on
nai
re.
Ho
ld s
taff
tra
inin
g se
ssio
ns
Issu
e D
raft
Man
ual
Pro
cess
sta
ff q
ues
tio
nn
aire
re
sult
s.
Ho
ld a
ser
ies
of
trai
nin
g se
ssio
ns.
Issu
e d
raft
man
ual
to
sta
ff
and
am
end
bas
ed o
n
feed
bac
k re
ceiv
ed.
Hav
e t
he
trai
nin
g
sess
ion
s b
een
ro
lled
ou
t fo
r st
aff
Enga
ged
wit
h
con
sult
ants
W
aiti
ng
on
q
ues
tio
nn
aire
to
is
sue
Trai
nin
g se
ssio
ns
to b
e w
ell
atte
nd
ed
by
staf
f.
Dra
ft M
anu
al t
o b
e w
ell
rece
ived
by
staf
f.
Pri
nci
ple
Se
rvic
e:
De
relic
t Si
tes
1
.
Rev
iew
th
e d
ere
lict
site
s p
roce
ss t
o d
ate
and
en
sure
a
targ
eted
ap
pro
ach
to
red
uci
ng
the
leve
l of
de
relic
tio
n in
to
wn
s an
d v
illag
es
Co
mm
en
ce a
rev
iew
of
the
de
relic
t si
tes
pro
cess
to
dat
e.
Ensu
re a
tar
gete
d a
pp
roac
h t
o
red
uci
ng
the
leve
l of
de
relic
tio
n in
to
wn
s an
d v
illag
es.
Rev
iew
of
wo
rk in
rec
ent
year
s to
be
carr
ied
ou
t.
Do
a p
ilot
pro
ject
- o
ne
tow
n/v
illag
e
Rev
iew
to
be
com
ple
ted
an
d
bro
ugh
t to
M
anag
emen
t Te
am
Litt
le a
ctiv
ity
in
this
are
a R
evie
w a
ctio
ns
to p
rep
are
stra
tegy
th
at is
wo
rkab
le w
ith
cu
rren
t re
sou
rces
27
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Pro
pe
rty
Man
agem
en
t
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Im
ple
me
nt
wo
rk p
rogr
amm
e o
f P
rop
erty
M
anag
emen
t u
nit
to
incl
ud
e le
ases
, lic
ence
s to
co
mm
un
ity
gro
up
s an
d b
usi
nes
s o
rgan
isat
ion
s.
All
leas
es
and
lice
nce
s to
be
man
aged
in a
cco
rdan
ce w
ith
le
gisl
atio
n a
nd
pro
toco
ls.
Nu
mb
er
of
leas
es a
nd
lic
ence
s si
gned
up
N
um
ber
of
leas
es
and
lice
nce
s N
um
be
r o
f le
ases
an
d li
cen
ces
Co
mp
lete
cu
rren
t o
nes
an
d
adva
nce
new
on
es u
nd
er n
ew
p
roto
cols
2.
A
dva
nce
th
e C
apit
al w
ork
s p
rogr
amm
e
Bu
ildin
gs a
nd
pro
per
ty t
o b
e d
eve
lop
ed in
lin
e w
ith
cap
ital
w
ork
s p
rogr
amm
e. C
om
ple
te t
he
Qu
in R
oad
Cam
pu
s p
roje
ct,
Shan
no
n A
llotm
ents
an
d K
ilkee
B
eac
h H
uts
pro
ject
Pro
ject
s co
mm
en
ced
an
d
com
ple
ted
. 3
0
Co
mp
leti
on
of
the
pro
ject
s co
mm
en
ced
in 2
01
9, e
arly
2
02
0.
28
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Co
nse
rvat
ion
of
Bu
ilt H
eri
tage
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Pro
cess
Co
nse
rvat
ion
Gra
nts
M
anag
e th
e aw
ard
of
Co
nse
rvat
ion
G
ran
ts t
o t
he
pu
blic
Li
aise
wit
h s
ucc
ess
ful
pro
ject
ow
ne
rs
Car
ry o
ut
site
insp
ecti
on
s
Dra
w d
ow
n D
ept.
fu
nd
ing
Hav
e a
ll p
roje
cts
be
en c
om
ple
ted
an
d h
as t
he
mo
ne
y b
een
d
raw
n d
ow
n f
rom
th
e D
epar
tmen
t?
Rec
om
me
nd
atio
ns
on
pro
ject
s m
ade
to t
he
Dep
artm
ent
Pro
ject
s to
be
com
ple
ted
Mo
ney
to
be
dra
wn
do
wn
by
Oct
ob
er 2
02
0
2.
Co
mp
lete
Te
rret
Lo
dge
Co
nst
ruct
ion
s P
roje
ct f
un
de
d
un
de
r th
e H
isto
ric
Tow
ns
Init
iati
ve F
un
d 2
01
9
Man
age
the
Des
ign
Tea
m a
nd
co
ntr
acto
r o
n s
ite
Ho
ld a
lau
nch
Enga
ge w
ith
po
ten
tial
occ
up
iers
Ensu
re w
ork
s ar
e co
mp
lete
so
th
e p
roje
ct c
an b
e
tran
sfe
rred
to
th
e C
ou
nci
l
Ho
ld a
pu
blic
lau
nch
Enga
ge w
ith
po
ten
tial
o
ccu
pie
rs a
nd
en
ter
into
ag
reem
ent
Has
th
e p
roje
ct
be
en c
om
ple
ted
an
d is
th
ere
an
occ
up
ant
in
pla
ce?
- C
on
stru
ctio
n p
roje
ct t
o b
e
com
ple
ted
.
Kilr
ush
an
d D
istr
ict
His
tori
cal
Soci
ety
to o
ccu
py
the
bu
ildin
g,
un
de
r a
form
al a
gree
men
t
Pri
nci
ple
Se
rvic
e:
De
velo
pm
en
t C
on
trib
uti
on
s
1.
M
axim
ise
the
co
llect
ion
of
de
velo
pm
en
t co
ntr
ibu
tio
ns
Rev
iew
bad
deb
ts
Enga
ge w
ith
th
ose
in a
rrea
rs
Car
ry o
ut
a re
view
of
all h
isto
rica
l b
alan
ce
Bad
deb
ts r
evie
w t
o b
e co
mp
lete
d b
y Ju
ne
20
20
R
edu
ctio
n o
f lo
ng-
term
deb
t R
evie
w r
equ
este
d
by
Au
dit
or
On
goin
g re
view
of
Dev
elo
pm
en
t co
ntr
ibu
tio
n
de
bto
rs
29
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Forw
ard
Pla
nn
ing
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Co
mm
en
ce t
he
Rev
iew
of
the
CD
P in
lin
e w
ith
le
gisl
ativ
e re
qu
irem
ents
P
rep
are
wo
rkin
g p
ape
rs a
nd
b
rief
ing
do
cum
ents
.
Pre
sen
t to
Co
un
cillo
rs a
nd
SP
C
Co
mm
en
ce R
evie
w b
efo
re
24
th S
epte
mb
er 2
02
0
Has
th
e R
evie
w
com
me
nce
d?
N
ot
com
me
nce
d
Co
mm
en
ce t
he
Rev
iew
2.
Co
mp
lete
no
n–
stat
uto
ry p
lan
s
1. C
app
a En
han
cem
en
t St
rate
gy
2. E
nn
isty
mo
n M
aste
r p
lan
3. L
DR
2 S
han
no
n
Co
mp
lete
mas
terp
lan
s fo
r th
e si
tes
ide
nti
fied
.
Pre
par
e b
rief
s; h
old
pu
blic
co
nsu
ltat
ion
as
req
uir
ed,
pro
du
ce d
raft
pla
ns.
P
rese
nt
dra
ft p
lan
s am
end
ed b
ased
on
fe
edb
ack
and
co
ncl
ud
e.
Hav
e t
he
pla
ns
be
en c
om
ple
ted
?
All
pla
ns
hav
e co
mm
en
ced
p
rep
arat
ion
.
Pla
ns
to b
e p
rod
uce
d.
3.
Pro
cess
Vac
ant
Site
s ac
ross
th
e C
ou
nty
C
om
ply
wit
h s
tatu
tory
re
qu
irem
ents
.
Mee
t st
atu
tory
re
qu
irem
ents
Val
ue
lan
ds
Enga
ge w
ith
lan
do
wn
ers
Are
sta
tuto
ry
req
uir
emen
ts
be
ing
me
t?
On
-go
ing
Stat
uto
ry c
om
plia
nce
30
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Surf
ace
Dre
ssin
g P
rogr
amm
e
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To
su
rfac
e d
ress
14
.38
Km
of
road
iden
tifi
ed a
cro
ss
the
Shan
no
n M
D. –
12
se
gmen
ts id
en
tifi
ed in
SM
DW
.
Wo
rks
asse
ssed
, pla
nn
ed
, su
pe
rvis
ed a
nd
car
ried
ou
t b
y th
e Te
am.
Gra
nts
rec
ou
ped
. Le
ngt
h o
f ro
ad
resu
rfac
ed a
nd
am
ou
nt
of
gran
ts
clai
med
.
To b
egi
n in
Ju
ne.
To
olb
ox
talk
s h
avin
g re
gard
to
n
ew
H&
S gu
idan
ce.
Pri
nci
ple
Se
rvic
e:
Re
sto
rati
on
Imp
rove
me
nt
1.
Te
nd
er
to b
e p
rep
ared
an
d c
on
trac
t o
vers
een
f
or
Co
un
tyw
ide
pro
ject
. 4.9
Km
ro
ad id
en
tifi
ed
in S
han
no
n M
un
icip
al D
istr
ict.
Co
ord
inat
ion
acr
oss
th
e C
ou
nty
W
ork
s co
ntr
act
com
ple
te
and
gra
nts
rec
ou
ped
. Le
ngt
h o
f o
verl
ay
com
ple
te.
Ten
de
r p
rep
ared
in
May
. -
31
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Dra
inag
e W
ork
s re
lati
ng
to R
oad
s
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
R
emed
iati
on
an
d Im
pro
vem
ent
of
def
ecti
ve
dra
inag
e sy
stem
s &
th
e c
lean
ing
and
op
en
ing
of
gully
’s a
nd
inle
ts.
Pro
ject
s p
rio
riti
sed
an
d t
imel
ine
s se
t in
lin
e w
ith
oth
er w
ork
s P
roje
cts
de
liver
ed
% o
f d
eliv
ery
Sch
edu
led
wo
rks.
-
Pri
nci
ple
Se
rvic
e:
Dis
cre
tio
nar
y G
ran
ts &
GM
A
1.
In
clu
din
g ro
ad m
arki
ng
ren
ew
al, r
oad
saf
ety
m
easu
res,
dra
inag
e w
ork
s, f
oo
tpat
hs,
ro
adsi
de
tre
e
cutt
ing,
ro
ad im
pro
vem
ent
and
20
+ p
roje
cts
ide
nti
fied
in t
he
GM
A. T
his
pro
gram
me
als
o in
clu
des
th
e W
inte
r M
ain
ten
ance
wo
rks.
Pro
ject
s gr
ou
ped
an
d p
lan
ned
. D
eliv
ery
of
the
wo
rks
% o
f w
ork
s co
mp
lete
d
Wo
rks
ide
nti
fied
&
sch
edu
led
. -
32
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Gre
en
Sp
ace
an
d S
tre
et
Cle
anin
g
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
In
clu
din
g th
e gr
ass
cutt
ing
acro
ss t
he
Shan
no
n M
D,
the
mai
nte
nan
ce &
cle
anin
g o
f p
ub
lic s
pac
es, s
tree
ts
and
bin
s.
Res
ou
rces
co
nfi
rmed
an
d w
ork
s p
lan
ne
d
Mai
nta
ined
pu
blic
rea
lm
Per
form
ance
ex
pec
tati
on
s m
et.
Stan
dar
d
Op
erat
ing
Pra
ctic
e in
pla
ce
Incl
ud
ing
the
gra
ss c
utt
ing
acro
ss t
he
Shan
no
n M
D, t
he
mai
nte
nan
ce &
cle
anin
g o
f p
ub
lic s
pac
es, s
tree
ts a
nd
bin
s.
Pri
nci
ple
Se
rvic
e:
Sch
oo
l War
de
ns
1.
5
Sch
oo
ls s
erv
iced
by
this
par
t-ti
me
serv
ice.
St
aff
assi
gne
d w
ith
tra
inin
g an
d
sch
oo
ls m
anag
emen
t en
gage
d
Serv
ice
leve
ls m
ain
tain
ed
at
each
sch
oo
l C
on
tin
uit
y o
f se
rvic
e an
d
exp
ecta
tio
ns
met
.
Stan
dar
d
Op
erat
ing
Pra
ctic
es in
pla
ce
-
Pri
nci
ple
Se
rvic
e:
Tow
n a
nd
Vill
age
Re
ne
wal
Sch
em
es
1.
Sixm
ileb
rid
ge a
nd
Bu
nra
tty
Tow
n a
nd
Vill
age
ren
ewal
sch
em
es.
Res
ou
rces
co
nfi
rmed
an
d w
ork
s p
lan
ne
d
Pro
ject
s su
bst
anti
ally
p
rogr
esse
d –
gra
nt
de
adlin
e
mid
20
21
Pro
ject
d
eliv
erab
les
>
50
% c
om
ple
ted
Sch
edu
led
wo
rk.
-
33
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Loca
l En
terp
rise
Off
ice
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
P
roac
tive
clie
nt
enga
gem
ent
th
rou
gh a
dvi
sory
clin
ics
and
men
tori
ng
pro
gram
me
Dis
cuss
all
LEO
Cla
re s
ervi
ces
wit
h
clie
nts
N
um
be
r o
f cl
ien
ts w
ho
en
gage
wit
h s
ervi
ces
12
6 in
div
idu
al
men
tori
ng
par
tici
pan
ts
- In
crea
se e
xter
nal
pre
sen
tati
on
s an
d p
rovi
de
LEO
info
rmat
ion
p
acks
at
all t
rain
ing
cou
rses
/eve
nts
2.
Im
ple
me
nt
Pilo
t In
du
stry
4.0
Pro
ject
Im
ple
me
nt
and
co
mp
lete
pro
ject
b
y ye
ar e
nd
Succ
essf
ul c
om
ple
tio
n o
f p
roje
ct
Ensu
re a
m
axim
um
of
20
p
arti
cip
ants
- -
3.
B
rexi
t –
pre
par
e en
terp
rise
s th
rou
gh t
rain
ing
and
ad
viso
ry s
ervi
ces
Pro
mo
tio
n o
f B
rexi
t o
ffe
rin
gs v
ia
LEO
web
site
, so
cial
med
ia a
nd
n
ew
slet
ter
Incr
ease
d c
lien
t aw
aren
ess
of
Bre
xit
off
eri
ngs
Fo
cus
on
1:1
cl
ien
t en
gage
men
t. M
in
40
clie
nts
- -
4.
Tr
ain
ing
Pro
gram
me
En
han
cem
ent
In
tro
du
ce n
ew t
rain
ing
cou
rses
ad
apte
d f
or
on
line
de
liver
y R
oll
ou
t n
ew
“A
dva
nce
d
Sale
s Ex
ecu
tio
n
Pro
gram
me”
- -
Iden
tify
LEO
Cla
re c
lien
ts w
ho
w
ill b
en
efi
t fr
om
ne
w
pro
gram
me
s an
d e
nsu
re
max
imu
m a
tten
dan
ce a
t sa
me
34
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
5.
Ex
plo
re o
pp
ort
un
itie
s to
op
en n
ew e
xpo
rt m
arke
ts
for
LEO
Clie
nts
En
han
ce a
nd
pro
mo
te e
xist
ing
LEO
su
pp
ort
s to
ass
ist
clie
nts
in e
xpo
rt
mar
kets
Incr
ease
in n
um
be
r o
f cl
ien
ts a
vaili
ng
of
LEO
ex
po
rt s
up
po
rts
Ap
pro
ve 1
0 T
AM
E gr
ants
8
ap
pro
ved
20
19
Incr
ease
pro
mo
tio
n o
f ex
po
rt
sup
po
rts
via
mee
tin
gs, s
oci
al
med
ia, w
ebsi
te a
nd
rev
iew
of
exis
tin
g cl
ien
t p
ort
folio
.
6.
Im
ple
me
nt
Co
vid
-19
bu
sin
ess
sup
po
rts.
R
aise
aw
aren
ess
am
on
g cl
ien
t b
ase
and
wid
er
bu
sin
ess
com
mu
nit
y o
f su
pp
ort
s av
aila
ble
th
rou
gh S
oci
al
Med
ia a
nd
loca
l med
ia.
Max
imis
e ta
ke-u
p b
y C
lare
b
usi
nes
ses
- -
Rea
ctiv
e su
pp
ort
s d
icta
ted
by
cen
tral
Go
vern
men
t an
d c
lien
t d
rive
n a
pp
licat
ion
s.
PHYSICAL DEVELOPMENT
CARMEL KIRBYDirector of Physical Development
36 | P a g e
Annual Service Delivery Plan 2020
The Physical Development Directorate is responsible for a number of services, namely roads, water
services, environment, fire and major emergency management and the Municipal District of Ennis.
Carmel Kirby, Director of Service leads the Physical Directorate.
Departments which fall under this directorate include -
Environment
Water Services Department
Roads and Transportation Department
Project Management - Capital Projects
Civil Defense
Fire and Building Control Department
Ennis Municipal District
The Environment Department is responsible for waste management; environmental monitoring and
enforcement measures; pollution investigation; the control and protection of surface water along
with supporting the community through environmental education and awareness programs.
Irish Water is the national water utility responsible for the delivery of water services to homes and
businesses in Ireland. Clare County Council is acting as an agent of Irish Water for the provision of
water and waste water in the county.
The Roads and Transportation Department advance public and transportation safety and manage
Clare's road network to best and fairly serve all users.
The Project Management Office is part of the Physical Development Directorate and is charged with
the professional and effective management of capital projects throughout the County and in
partnership with adjoining Local Authorities where required under Section 85 Agreements. Capital
Projects are managed in line with the Council’s strategic plans, are consistent with best design and
building practices, safeguard the built heritage and fundamentally are carefully managed to ensure
optimum value for money in accordance with the Public Spending Code.
37 | P a g e
Annual Service Delivery Plan 2020
The Civil Defence is a statutory agency of the Department of Defence which is administered by the
Local Authority. The primary role of the Civil Defence is to provide assistance to the Principle
Response Agencies (The Local Authority, An Garda Siochána & The HSE) in times of emergency and
non-emergency when requested to do so. The organisation also plays a large role in assisting local
communities and charities with events. The Civil Defence Officer, a Local Authority employee, is
responsible for the day to day running and operations of the unit and he reports to the Chief Fire
Officer.
Clare County Council is the Fire Authority and Building Control Authority for County Clare operating
generally under the Fire Services Act 1981 & 2003 and the Building Control Act 1990. The main
objectives of the Fire & Building Control Section are to provide a properly resourced and trained fire
brigade to provide for the protection and rescue of persons and property from injury by fire, and
responding to other calls for assistance of the fire brigade. The Section also provides for the
education, monitoring and enforcement of fire and building standards in new and existing buildings,
together with public engagement through community fire safety.
Ennis Municipal District also sits under the Physical Development Directorate.
38
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Envi
ron
me
nt
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Envi
ron
me
nt
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
C
limat
e C
han
ge A
dap
tati
on
Str
ate
gy
De
tail
and
imp
lem
en
t o
bje
ctiv
es
ide
nti
fie
d in
Clim
ate
Ch
ange
A
dap
tati
on
Str
ate
gy 2
01
9-2
02
4
for
Co
un
ty C
lare
.
Imp
lem
en
t o
bje
ctiv
es
Ach
ieve
co
mp
lian
ce w
ith
O
bje
ctiv
es
New
-
2.
Clim
ate
Ch
ange
C
on
tin
ue
pro
gres
s to
war
ds
ach
ievi
ng
the
33%
en
erg
y re
du
ctio
n f
or
20
20
, as
set
ou
t in
th
e N
atio
nal
Clim
ate
Ch
ange
St
rate
gy d
eve
lop
ed u
nd
er t
he
Clim
ate
Act
ion
an
d L
ow
Car
bo
n
Dev
elo
pm
en
t A
ct 2
01
5.
33
% e
ne
rgy
use
red
uct
ion
M
eet
insp
ecti
on
ta
rget
s in
RM
CEI
P
lan
20
19
en
ergy
u
sage
-
3.
RM
CEI
Pla
n 2
02
0
Ach
ieve
th
e a
ctio
ns
spe
cifi
ed in
th
e 2
02
0 R
MC
EI P
lan
as
sub
mit
ted
to
th
e EP
A in
clu
din
g th
e N
atio
nal
Pri
ori
ties
.
Co
mp
lete
insp
ect
ion
s as
id
en
tifi
ed in
th
e R
MC
EI
pla
n
Mee
t in
spec
tio
n
targ
ets
in R
MC
EI
Pla
n
20
19
RM
CEI
in
spe
ctio
ns
Co
nti
nu
e th
e a
nn
ual
RM
CEI
W
ork
Pla
n P
rep
arat
ion
an
d
up
dat
e c
on
tin
uo
usl
y
39
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
Riv
er
Bas
in M
an
age
me
nt
Pla
n 2
01
8-2
02
1 (
WFD
) Su
pp
ort
to
LA
WP
RO
an
d t
he
EP
A
in t
he
imp
lem
en
tati
on
of
the
ob
ject
ives
an
d p
lan
s re
lati
ng
to
the
Wat
er F
ram
ewo
rk D
irec
tive
2
00
0/6
0/E
C.
Pro
vid
e s
up
po
rt w
he
re
req
uir
ed
Imp
lem
en
t W
FD
Pla
ns
C
urr
ent
Rat
ing
-
5.
Be
ach
Fac
iliti
es
Re
vise
th
e B
ea
ch B
ye la
ws
in
adva
nce
of
the
20
20
bat
hin
g se
aso
n.
Be
ach
man
age
men
t in
clu
din
g B
lue
Flag
an
d G
ree
n C
oas
t
app
licat
ion
s, m
ain
ten
ance
, co
mp
lain
ts h
and
ling
and
Li
fegu
ard
s p
rovi
sio
n.
Re
vie
w b
ea
ch o
pe
rati
on
s to
e
nh
ance
vis
ito
r e
xpe
rie
nce
.
Co
mp
lete
th
e 2
020
Be
ach
Bye
Law
s
Mai
nta
in e
xist
ing
nu
mb
er
of
Blu
e
Flag
s
Cu
rren
t R
atin
g C
on
tin
ue
the
an
nu
al R
MC
EI
Wo
rk P
lan
Pre
par
atio
n
6.
Ce
ntr
al W
ast
e M
anag
em
en
t Fa
cilit
y (C
WM
F)
Ensu
re C
WM
F si
te o
pe
rate
s in
co
mp
lian
ce w
ith
EP
A W
aste
Li
cen
se W
01
09
. A
pp
oin
t co
nsu
ltan
ts t
o p
rogr
ess
th
e C
losu
re R
est
ora
tio
n a
nd
A
fte
rcar
e M
ana
gem
en
t P
lan
(C
RA
MP
). I
nit
ial s
ho
rt li
stin
g to
b
e c
om
ple
te b
y e
nd
of
Feb
ruar
y 2
02
0.
Co
mp
lian
ce a
chie
ved
O
per
atio
ns
com
plia
nt
Co
nsu
ltan
ts
app
oin
ted
New
-
40
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
7.
Co
un
ty C
lare
Was
te M
anag
em
en
t B
ye-L
aws,
20
18
C
on
tin
ue
to
mo
nit
or
and
in
cre
ase
pu
blic
aw
are
ne
ss
aro
un
d t
he
20
18
bye
-law
s an
d
the
ir c
on
ten
t in
clu
din
g h
ou
seh
old
re
spo
nsi
bili
tie
s,
incr
ea
se c
om
plia
nce
an
d u
pta
ke
wit
h k
erb
sid
e b
in c
olle
ctio
n w
ith
th
e e
xpe
cte
d o
utc
om
e t
o
red
uce
ille
gal d
um
pin
g.
An
nu
al R
MC
EI t
arge
ts
Mee
t in
spec
tio
n
targ
ets
in R
MC
EI
Pla
n
20
20
Tar
get
as s
et
in R
MC
EI
-
8.
Litt
er
Man
age
me
nt
and
En
forc
eme
nt
Imp
lem
en
t o
bje
ctiv
es
set
ou
t in
th
e L
itte
r M
ana
gem
en
t P
lan
2
01
9-2
02
1,
wh
ich
se
ts o
ut
ob
ject
ive
s fo
r th
e p
reve
nti
on
an
d e
rad
icat
ion
of
litte
r th
rou
gho
ut
Co
un
ty C
lare
an
d t
o
con
tin
ue
en
forc
em
en
t o
f th
e
Litt
er
Po
lluti
on
Act
s, a
s am
en
ded
.
An
nu
al R
MC
EI t
arge
ts
Mee
t in
spec
tio
n
targ
ets
in R
MC
EI
Pla
n
20
20
Tar
get
as s
et
in R
MC
EI
-
9.
He
alt
h &
Saf
ety
Im
ple
me
nt
req
uir
eme
nts
of
Cla
re
Co
un
ty C
ou
nci
l’s O
ccu
pat
ion
al
Hea
lth
an
d S
afe
ty m
anag
emen
t sy
stem
an
d p
rogr
amm
e. U
pd
ate
all r
elev
ant
do
cum
en
ts.
An
nu
al R
MC
EI t
arge
ts
Mee
t in
spec
tio
n
targ
ets
in H
&S
Pla
n
20
20
Tar
get
as s
et
in P
lan
-
41
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
10
. Sh
ann
on
Est
uar
y A
nti
-Po
lluti
on
Te
am
(SE
A-P
T)
Org
aniz
e an
d le
ad t
he
20
20
tr
ain
ing
exer
cise
su
pp
ort
ed b
y SE
A-P
T. T
he
aim
of
this
is t
o
pro
vid
e a
un
ifie
d r
esp
on
se t
o o
il p
ollu
tio
n w
ith
in t
he
regi
on
. It
will
en
sure
th
at t
he
Shan
no
n r
egio
n
will
co
nti
nu
e to
hav
e th
e b
est
co
ver,
bo
th in
eq
uip
me
nt
and
ex
per
tise
th
at is
po
ssib
le in
th
e
even
t o
f o
il p
ollu
tio
n in
cid
en
t.
Exer
cise
un
de
rtak
en
Co
mp
lete
C
urr
ent
Rat
ing
-
11
. Li
me
rick
Cla
re E
ne
rgy
Age
ncy
(LC
EA
) Jo
int
agen
cy w
ith
Lim
eric
k C
ity
&
Co
un
ty C
ou
nci
l an
d s
up
po
rted
by
the
Un
iver
sity
of
Lim
eric
k an
d
Cla
re L
oca
l Dev
elo
pm
en
t C
om
pan
y.
Th
e ag
ency
is t
aske
d w
ith
p
rom
oti
ng
ren
ewab
le e
ne
rgy
reso
urc
es a
nd
init
iati
ves,
en
ergy
m
anag
emen
t an
d c
limat
e ch
ange
. C
CC
was
aw
ard
ed t
he
ISO
50
00
1
Cer
tifi
cate
of
Re
gist
rati
on
of
Ener
gy M
anag
emen
t Sy
stem
in
Feb
ruar
y 2
02
0. E
qu
ipp
ed
wit
h t
his
w
e ai
m t
o c
on
tin
ual
ly im
pro
ve
ou
r en
ergy
per
form
ance
.
Dev
elo
pm
en
t o
f IS
O
stan
dar
d
Ach
ieve
red
uct
ion
in e
ne
rgy
usa
ge
Cu
rren
t R
atin
g -
42
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
12
. G
ard
en
ing
Pre
par
e an
d im
ple
me
nt
an a
nn
ual
p
lan
tin
g p
rogr
amm
e in
clu
din
g m
ain
ten
ance
of
sam
e.
Pro
vid
e s
up
po
rt t
o c
om
mu
nit
y gr
ou
ps
thro
ugh
ou
t th
e co
un
ty t
o
incr
ease
pla
nti
ng
of
bio
div
ersi
ty
and
po
llin
ato
r fr
ien
dly
sp
eci
es in
su
pp
ort
of
the
All
Irel
and
P
olli
nat
or
Pla
n.
An
nu
al P
lan
tin
g In
tro
du
ctio
n o
f A
ll
Irel
and
Po
llin
ato
r
Cu
rren
t R
atin
g -
13
. W
aste
En
forc
emen
t an
d R
egu
lati
on
P
roce
ssin
g an
d a
dm
inis
teri
ng
Was
te F
acili
ty P
erm
its
and
C
erti
fica
tes
of
Reg
istr
atio
n.
Co
mp
lian
ce w
ith
all
regu
lati
on
s co
nce
rnin
g w
aste
an
d li
tter
an
d
any
enfo
rcem
ent
acti
on
req
uir
ed.
An
nu
al R
MC
EI t
arge
ts
Mee
t in
spec
tio
n
targ
ets
in R
MC
EI
Pla
n
Cu
rren
t R
atin
g -
14
. W
aste
Man
agem
ent
and
Rec
yclin
g T
o c
om
ply
wit
h r
eq
uir
em
en
ts o
f th
e S
ou
the
rn R
egi
on
Was
te
Man
agem
ent
Pla
n 2
01
5-2
02
1.
Op
erat
ing
recy
clin
g ce
nte
rs,
tran
sfe
r st
atio
ns
and
bri
ng
ban
ks.
Par
tici
pat
e in
th
e So
uth
ern
Reg
ion
W
aste
Man
agem
ent
Team
an
d
de
velo
pm
ent
of
the
Reg
ion
al
Was
te M
anag
emen
t P
lan
aim
ed
at m
anag
emen
t o
f w
aste
s in
a
safe
an
d s
ust
ain
able
man
ner
.
Effi
cien
t O
pe
rati
on
of
Civ
ic
Am
en
ity
Site
s
Co
mp
lian
ce w
ith
SR
WM
O
ob
ject
ives
Mee
t in
spec
tio
n
targ
ets
in
SWR
MO
Pla
n
Cu
rren
t R
atin
g -
43
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
15
. E
nvi
ron
me
nta
l Aw
are
ne
ss
Co
nti
nu
e to
rai
se e
nvi
ron
me
nta
l aw
aren
ess
wit
h B
usi
nes
s’s,
H
ou
seh
old
s, S
cho
ols
, Co
un
cil
staf
f/ac
tivi
ties
an
d o
the
r p
ub
lic
bo
die
s th
rou
gho
ut
Co
un
ty C
lare
. D
eve
lop
a S
ingl
e U
se P
last
ics
Po
licy
to a
ssis
t in
del
iver
y o
f th
e EU
Sin
gle
Use
Pla
stic
(SU
P)
Dir
ecti
ve 2
01
9 N
etw
ork
wit
h
exte
rnal
st
akeh
old
ers
/org
anis
atio
ns
(E
.g. C
LDC
, LEA
DER
, EP
A, S
han
no
n
Dev
elo
pm
en
t et
c) t
o d
eliv
er v
alu
e ad
ded
pro
ject
s to
fu
rth
er
envi
ron
me
nta
l ob
ject
ives
an
d t
o
leve
rage
fu
nd
ing.
To
pro
mo
te a
nd
fac
ilita
te
sust
ain
able
de
velo
pm
en
t at
co
mm
un
ity
leve
l.
Pro
mo
te t
he
co
nce
pt
of
“G
ree
ne
r C
lare
” an
d “
Lea
ve n
o
Tra
ce”
SUP
po
licy
Effe
ctiv
e P
rom
oti
on
of
Edu
cati
on
an
d A
war
ene
ss
init
iati
ves
Po
licy
do
cum
en
t C
urr
ent
Rat
ing
Co
nti
nu
e th
e a
nn
ual
RM
CEI
Wo
rk P
lan
Pre
par
atio
n
16
. W
ate
r, W
aste
wat
er,
Air
an
d N
ois
e
To c
om
ply
wit
h E
U D
irec
tive
s an
d
Nat
ion
al
Legi
slat
ion
on
Wa
ter,
W
ast
ew
ate
r, A
ir a
nd
No
ise
.
An
nu
al R
MC
EI t
arge
ts
Mee
t in
spec
tio
n
targ
ets
in R
MC
EI
Pla
n
Cu
rren
t R
atin
g
44
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
17
. Fo
od
Saf
ety
, V
ete
rin
ary
Serv
ice
s
Ensu
re in
tegr
ity
of
foo
d p
rod
uce
d
in a
bat
toir
s.
Co
mp
ly w
ith
FA
SI
guid
elin
es
Ensu
re
com
plia
nce
wit
h
risk
rat
ing
Cu
rren
t R
atin
g -
18
. A
nim
al c
on
tro
l To
eff
ect
ivel
y m
anag
e t
he
con
tro
l o
f d
ogs
in c
om
plia
nce
wit
h t
he
C
on
tro
l of
Do
gs A
ct 1
98
6, a
s am
en
ded
uti
lizin
g o
ur
new
do
g sh
elte
r an
d r
e-h
om
ing
anim
als
via
ou
r lin
ks w
ith
Do
g Tr
ust
. To
co
ntr
ol a
nd
re
-ho
me
loo
se/s
tray
h
ors
es in
a c
arin
g m
ann
er a
nd
in
com
plia
nce
wit
h t
he
Co
ntr
ol o
f H
ors
es A
ct 1
99
6, a
s am
en
ded
.
Co
mp
lian
ce w
ith
Co
ntr
ol o
f
Ho
rses
act
Co
mp
lian
ce w
ith
co
ntr
ol o
f
Do
gs A
ct
no
n c
om
plia
nce
s C
urr
ent
Rat
ing
-
45
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Wat
er
Serv
ice
s D
eliv
ery
Pla
n 2
02
0
P
rin
cip
le S
erv
ice
: W
ate
r Se
rvic
es
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
W
ate
r Se
rvic
es:
Man
age
all e
lem
ents
of
the
Serv
ice
Leve
l Agr
eem
en
t (S
LA)
wit
h Ir
ish
Wat
er (
IW),
in
clu
din
g th
e m
on
thly
rep
ort
ing,
fin
anci
al
reco
up
men
t an
d m
eet
ings
sch
edu
les.
Uti
lisin
g th
e Se
rvic
e Le
vel
Agr
eem
ent
incl
ud
ing
the
mo
nth
ly
rep
ort
ing,
fin
anci
al r
eco
up
men
t an
d T
ier
2-3
mee
tin
gs s
ched
ule
s.
Co
mp
ly w
ith
Iris
h W
ater
A
nn
ual
Ser
vice
Pla
n w
hic
h
con
tain
s 1
7 K
PIs
, 39
O
per
atio
nal
Me
asu
res
and
9
Tra
ckin
g M
easu
res
- -
To a
chie
ve a
n o
vera
ll p
erf
orm
ance
rat
ing
of
>9
0%
co
mp
lian
ce w
ith
KP
Is.
2.
Dri
nki
ng
Wat
er:
Pro
vid
e e
ffic
ien
t an
d h
igh
-qu
alit
y w
ater
su
pp
ly t
o c
ust
om
ers
of
Cla
re’s
pu
blic
wat
er
sup
ply
zo
nes
.
In a
cco
rdan
ce w
ith
Iris
h W
ater
A
nn
ual
Ser
vice
Pla
n
Co
mp
ly w
ith
Iris
h W
ater
A
nn
ual
Ser
vice
Pla
n w
hic
h
con
tain
s 1
7 K
PIs
, 39
O
per
atio
nal
Me
asu
res
and
9
Tra
ckin
g M
easu
res
- -
Wo
rkin
g w
ith
Iris
h W
ater
en
sure
s su
ffic
ien
t w
ater
an
d
was
tew
ater
cap
acit
y is
m
ain
tain
ed
an
d d
eve
lop
ed t
o
sust
ain
co
nti
nu
ed g
row
th in
co
un
ty C
lare
.
3.
Was
tew
ate
r: P
rovi
de
eff
icie
nt
fou
l was
tew
ater
colle
ctio
n, a
nd
was
tew
ater
tre
atm
ent
wh
ich
pro
du
ces
effl
uen
ts w
hic
h d
o n
ot
po
llute
rec
eivi
ng
wat
ers,
to
cu
sto
mer
s o
f C
lare
’s p
ub
lic w
aste
wat
er
aggl
om
erat
ion
s.
In a
cco
rdan
ce w
ith
Iris
h W
ater
A
nn
ual
Ser
vice
Pla
n
Co
mp
ly w
ith
Iris
h W
ater
A
nn
ual
Ser
vice
Pla
n w
hic
h
con
tain
s 1
7 K
PIs
, 39
O
per
atio
nal
Me
asu
res
and
9
Tra
ckin
g M
easu
res
- -
Wo
rkin
g w
ith
Iris
h W
ater
en
sure
s su
ffic
ien
t w
ater
an
d
was
tew
ater
cap
acit
y is
m
ain
tain
ed
an
d d
eve
lop
ed t
o
sust
ain
co
nti
nu
ed g
row
th in
co
un
ty C
lare
.
46
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
Cap
ital
Inve
stm
en
t: M
anag
e th
e p
rovi
sio
n o
f n
ew
wat
er a
nd
was
tew
ater
pro
ject
s, a
nd
th
e u
pgr
ade
of
exis
tin
g w
ater
an
d w
aste
wat
er s
yste
ms,
th
rou
gh
Cla
re’s
Cap
ital
Pro
ject
s O
ffic
e.
In a
cco
rdan
ce w
ith
Iris
h W
ater
C
apit
al In
vest
men
t P
rogr
amm
es
(CIP
s), i
n p
arti
cula
r th
e 2
01
7-2
02
1
CIP
, Cla
re U
TAS
20
17
– 2
02
1 a
nd
2
02
0-2
02
4 C
IP.
- -
- W
ork
ing
wit
h Ir
ish
Wat
er
ensu
res
suff
icie
nt
wat
er,
was
tew
ater
an
d n
etw
ork
ca
pac
ity
is d
eve
lop
ed t
o s
ust
ain
co
nti
nu
ed g
row
th in
co
un
ty
Cla
re.
5.
Ass
et
Tran
sfe
r: O
rde
rly
tran
sfe
r o
f le
gal o
wn
ers
hip
o
f W
ater
Ser
vice
s as
sets
to
Iris
h W
ater
un
de
r M
inis
teri
al v
esti
ng
ord
ers.
In a
cco
rdan
ce w
ith
Agr
eed
Pro
toco
l w
ith
Iris
h W
ater
an
d D
ept.
Ho
usi
ng
Pla
nn
ing
Loca
l Go
vern
me
nt
- -
- -
6.
Ob
sole
te A
sse
ts:
Inso
far
as b
ud
geta
ry r
eso
urc
es
allo
w, i
de
nti
fy a
nd
mai
nta
in a
ll d
isu
sed
an
d/o
r o
bso
lete
wat
er s
ervi
ces
asse
ts n
ot
bei
ng
tran
sfe
rred
to
Iris
h W
ater
in c
on
jun
ctio
n w
ith
th
e IP
B R
isk
fun
d
for
such
wo
rks.
Wo
rk w
ith
Iris
h W
ater
an
d D
ept
of
Ho
usi
ng,
Pla
nn
ing
& L
oca
l G
ove
rnm
ent
to p
rep
are
stra
tegi
es
for
the
futu
re m
ain
ten
ance
of
such
in
fras
tru
ctu
re a
nd
its
fun
din
g.
- -
- -
7.
No
n –
IW S
LA W
ork
s: In
sofa
r as
bu
dge
tary
res
ou
rces
al
low
Tak
e in
ch
arge
an
d o
r m
ain
tain
de
velo
per
-p
rovi
de
d o
n-s
ite
was
tew
ater
sys
tem
s n
ot
incl
ud
ed in
th
e SL
A a
nd
no
t b
ein
g m
ain
tain
ed b
y a
dev
elo
per
, m
anag
emen
t co
mp
any
or
oth
er e
nti
ty
Wo
rk w
ith
Iris
h W
ater
an
d D
ept
of
Ho
usi
ng,
Pla
nn
ing
& L
oca
l G
ove
rnm
ent
to p
rep
are
stra
tegi
es
for
the
futu
re m
ain
ten
ance
of
such
in
fras
tru
ctu
re a
nd
its
fun
din
g.
- -
- -
47
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
8.
Gro
up
Sch
em
e S
ect
or:
Co
nti
nu
e to
ove
rse
e an
d
man
age
the
Ru
ral W
ater
Pro
gram
me
. C
om
ply
wit
h C
ircu
lars
Dep
t o
f H
ou
sin
g, P
lan
nin
g &
Lo
cal
Go
vern
men
t
- -
- A
dm
inis
ter
ne
w
Do
mes
tic
Trea
tmen
t sy
stem
gra
nts
48
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Ro
ad a
nd
Tra
nsp
ort
atio
n D
eliv
ery
Pla
n 2
02
0
P
rin
cip
le S
erv
ice
: R
oad
s an
d T
ran
spo
rtat
ion
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
M
ain
ten
ance
& M
anag
emen
t o
f th
e R
oad
Net
wo
rk
Pre
par
ing
and
co
-ord
inat
ing
the
del
iver
y o
f th
e R
oad
wo
rks
Pro
gram
me
as p
art
of
the
an
nu
al S
ched
ule
of
Mu
nic
ipal
D
istr
ict
Wo
rks
Co
mp
ly w
ith
ou
r st
atu
tory
re
spo
nsi
bili
ties
to
TII
, DTT
aS,
and
RSA
etc
.
Pro
vid
e t
ech
nic
al, l
egal
, fi
nan
cial
an
d p
rocu
rem
en
t su
pp
ort
to
Mu
nic
ipal
Dis
tric
ts
Max
imis
e fu
nd
ing
fro
m T
II &
D
TTA
S
Surv
eyi
ng
the
Reg
ion
al &
Lo
cal
Ro
ad N
etw
ork
Km
of
Nat
ion
al, R
egio
nal
&
Lo
cal r
oad
s st
ren
gth
ened
&
mai
nta
ine
d
To m
axim
ise
th
e %
of
Reg
ion
al &
Lo
cal r
oad
s th
at
rece
ive
a P
SCI r
atin
g
Per
form
ance
v
targ
ets
Bu
dge
ts a
nd
G
ran
t A
lloca
tio
ns
in S
MD
W
- -
49
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
2.
R
oad
Des
ign
Dev
elo
pm
en
t o
f a
sust
ain
able
tr
ansp
ort
net
wo
rk t
o c
ater
fo
r th
e fu
ture
nee
ds
of
Co
un
ty
Cla
re
Des
ign
ing
an
d d
eliv
ery
of
Safe
ty Im
pro
vem
ent
Sch
em
es
Des
ign
ing
of
Traf
fic
Cal
min
g m
easu
res
Man
agem
ent
and
del
iver
y o
f B
rid
ge r
efu
rbis
hm
ent
pro
gram
me
Co
llati
ng
pro
gram
me
of
wo
rk
bas
ed o
n f
un
din
g an
d n
eed
s o
f A
rea
Engi
ne
ers
Enh
anci
ng
road
net
wo
rk b
y th
e p
rovi
sio
n o
f d
esi
gn t
o
DM
RB
Sta
nd
ard
s
Co
-ord
inat
ing
the
de
liver
y o
f LS
MA
TS w
ith
NTA
an
d
Lim
eric
k C
ity
& C
o C
ou
nci
l
Euro
velo
Cyc
le p
roje
ct
Man
agin
g R
oad
Sch
edu
le
Ass
essm
ent
of
Pla
nn
ing
Ap
plic
atio
ns
Pro
ject
s D
esig
ned
an
d
Del
iver
ed
Per
form
ance
v
targ
ets
B
ud
gets
an
d
Gra
nt
Allo
cati
on
s in
SM
DW
- -
50
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
3.
Em
erge
ncy
res
po
nse
s &
Win
ter
Mai
nte
nan
ce
Del
iver
ing
th
e W
inte
r M
ain
ten
ance
Pro
gram
me
Sup
po
rtin
g ai
ms
and
o
bje
ctiv
es o
f M
ajo
r Em
erge
ncy
Pla
n
Tim
ely
serv
icin
g o
f e
qu
ipm
en
t an
d s
taff
tra
inin
g in
ad
van
ce
of
Win
ter
seas
on
Mo
nit
ori
ng
wea
the
r p
rosp
ects
an
d is
suin
g in
form
atio
n a
nd
w
arn
ings
as
req
uir
ed
Dea
ling
wit
h e
mer
gen
cies
su
ch a
s fl
oo
din
g, f
alle
n t
ree
s et
c.
Man
agin
g Em
erge
ncy
Ph
on
e
% o
f R
oad
ne
two
rk t
reat
ed
& n
o. o
f ap
plic
atio
ns
app
lied
Per
form
ance
v
targ
ets
in W
inte
r M
ain
ten
ance
Pla
n
Per
form
ance
v
targ
ets
in M
ajo
r Em
erge
ncy
Pla
n
- -
4.
R
oad
Saf
ety,
Sp
eed
Lim
its
& B
yela
ws
Rev
iew
ing
and
imp
lem
enti
ng
acti
on
pla
n t
hro
ugh
th
e R
oad
Sa
fety
Wo
rkin
g G
rou
p.
Pro
mo
tin
g an
inte
grat
ed
app
roac
h t
o R
oad
Saf
ety
in t
he
Co
un
ty
Spee
d L
imit
Rev
iew
to
be
carr
ied
ou
t ev
ery
5 y
ears
Co
mp
leti
on
of
Mu
lti
Age
ncy
Ro
ad S
afet
y A
ctio
n
Pla
n
Per
form
ance
v
targ
ets
in M
ult
i A
gen
cy R
oad
Sa
fety
Act
ion
Pla
n
- -
51
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
5.
P
ub
lic L
igh
tin
g
Imp
lem
en
tin
g R
egio
nal
Pu
blic
Li
ghti
ng
Mai
nte
nan
ce C
on
trac
t
Up
grad
ing
pro
gram
me
an
d
intr
od
uct
ion
of
LED
sch
em
es
in E
nn
is a
nd
alo
ng
NS
Ro
ute
s in
Co
un
ty
Co
mm
en
cem
ent
of
the
Pu
blic
Li
ghti
ng
Ret
rofi
t p
roje
ct in
R
egio
n 1
in 2
02
0
No
. of
Pu
blic
Lig
hts
re
furb
ish
ed
Per
form
ance
v
targ
ets
in n
o. o
f P
ub
lic L
igh
ts
refu
rbis
hed
- -
6.
M
ach
iner
y Ya
rd
Max
imis
ing
the
use
of
Co
un
cil
ow
ned
pla
nt
as p
art
of
the
Ro
adw
ork
s P
rogr
amm
e
Co
nti
nu
ally
exa
min
ing
the
M
ach
iner
y Ya
rd f
rom
an
ef
fici
ency
pe
rsp
ecti
ve
Mac
hin
ery
Yard
Pla
nt
hir
ed
Per
form
ance
v
targ
ets
in In
com
e ge
ne
rate
d b
y M
ach
iner
y Ya
rd
fro
m h
irin
g p
lan
t
- -
7.
R
oad
Gra
nt
Sch
emes
Ad
min
istr
atio
n o
f LI
S , C
IS
Sch
eme
s &
Co
mm
un
ity
Hed
gecu
ttin
g G
ran
t sc
he
mes
Nu
mb
er
of
Pro
ject
s co
mp
lete
d v
s. G
ran
t ap
pro
ved
Per
form
ance
v
targ
ets
in n
um
ber
o
f P
roje
cts
com
ple
ted
vs.
G
ran
t ap
pro
ved
- -
52
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
8.
P
rocu
rem
en
t
An
nu
al P
rocu
rem
en
t o
f p
lan
t h
ires
, bit
um
en, g
rit
and
ro
ad
mak
ing
mat
eria
ls f
or
Mu
nic
ipal
Dis
tric
ts.
An
nu
al P
rocu
rem
en
t o
f N
atio
nal
& R
egio
nal
Ove
rlay
co
ntr
acts
Val
ue
for
Mo
ney
C
om
plia
nce
wit
h
Ten
de
rs u
plo
aded
to
Su
pp
ly G
ov
&
e-Te
nd
ers
- -
9.
H
ealt
h &
Saf
ety
Ove
rse
e th
e m
anag
emen
t o
f th
e C
lare
Co
. Co
un
cil H
ealt
h &
Sa
fety
Man
agem
ent
Syst
em
Co
mp
leti
on
of
NC
Rs
Co
mp
lian
ce w
ith
C
lare
Co
. Co
un
cil
Hea
lth
& S
afet
y M
anag
emen
t Sy
stem
- -
10
.
Traf
fic
Ensu
rin
g Fr
ee F
low
of
Traf
fic
wh
ere
Par
kin
g B
ye L
aws
in
pla
ce
Mo
nit
ori
ng
Par
kin
g/P
arki
ng
Per
mit
s
Co
llect
ion
of
Par
kin
g fe
es a
nd
fi
nes
Traf
fic/
Par
kin
g En
forc
eme
nt
Rev
iew
of
Par
kin
g in
clu
din
g B
ye L
aws
etc
Par
kin
g In
com
e ge
ne
rate
d
Per
form
ance
v
targ
ets
in r
eve
nu
e
gen
era
ted
by
Par
kin
g
- -
53
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pro
ject
Man
age
me
nt
Off
ice
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Pro
ject
Man
age
me
nt
Off
ice
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Th
e P
roje
ct M
anag
emen
t O
ffic
e m
anag
es t
he
des
ign
an
d d
eliv
ery
of
mu
ch o
f th
e C
ou
nci
l's c
apit
al
pro
gram
me
.
We
wo
rk a
cro
ss, a
nd
wit
h, a
ll th
e D
irec
tora
tes
to
imp
rove
th
e so
cial
an
d e
con
om
ic la
nd
scap
e f
or
Cla
re
resi
den
ts a
nd
vis
ito
rs a
like.
To p
rovi
de
pro
fess
ion
al a
nd
ef
fect
ive
man
agem
en
t o
f ke
y in
fras
tru
ctu
ral p
roje
cts
thro
ugh
ou
t th
e C
ou
nty
in li
ne
wit
h t
he
Co
un
cil’s
str
ateg
ic p
lan
s; c
on
sist
ent
wit
h b
est
des
ign
an
d b
uild
ing
pra
ctic
es; a
chie
ve o
pti
mu
m v
alu
e fo
r m
on
ey
and
saf
egu
ard
ing
the
Co
un
ty’s
bu
ilt h
erit
age
Nat
ion
al K
PIs
do
n’t
ap
ply
.
Ou
r o
wn
P
erfo
rman
ce
Ind
icat
ors
loo
k fo
r th
e ti
mel
y p
rogr
ess
of
all
pro
ject
s th
rou
gh
the
vari
ou
s st
ages
o
f ap
pro
val i
n
acco
rdan
ce w
ith
th
e P
ub
lic
Spe
nd
ing
Co
de
and
th
e va
rio
us
stat
e gu
idan
ce
do
cum
ents
su
ch
as P
roje
ct
Man
agem
ent
Gu
ide
line
s,
Cap
ital
Ap
pra
isal
Fr
amew
ork
P
roje
ct A
pp
rais
al
Gu
ide
line
s, e
tc.
- -
No
de
fici
ts in
rel
atio
n t
o t
he
PM
O s
ervi
ces
wer
e id
enti
fied
in
the
An
nu
al R
epo
rt b
y th
e M
inis
ter
or
NO
AC
an
d
ther
efo
re, t
her
e ar
e n
o
Imp
rove
men
t ac
tio
ns
req
uir
ed
at t
his
tim
e.
54
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Ad
van
ce t
he
de
liver
y o
f th
e p
rio
rity
cap
ital
pro
ject
s as
ou
tlin
ed
bel
ow
:
LND
R
Kill
alo
e B
rid
ge &
Byp
ass
N1
9 S
han
no
n A
irp
ort
Acc
ess
Ro
ad
N8
5 r
ealig
nm
ent
at K
ilnam
on
a
Enn
isty
mo
n B
rid
ge a
nd
Inn
er
Rel
ief
Ro
ad (
Bla
ke’s
C
orn
er)
Enn
is S
ou
th F
loo
d R
elie
f
Shan
no
n E
stu
ary
Emb
ankm
ents
CFR
AM
Pro
ject
s at
Sp
rin
gfie
ld, K
ilkee
, Bu
nra
tty,
Sh
ann
on
& K
ilru
sh
Do
olin
Pie
r V
isit
or
Cen
tre
Wes
t C
lare
Gre
enw
ay (
Ph
ase
1 K
ilru
sh t
o K
ilkee
)
LIH
AF
Pro
ject
at
Cla
ure
en
Asb
est
os
Rem
edia
tio
n p
roje
ct
Oth
er
Co
asta
l Pro
tect
ion
Wo
rks
Oth
er
Min
or
Flo
od
Rel
ief
Wo
rks
A
ll p
roje
cts
wer
e id
enti
fied
in a
dva
nce
as
hav
ing
sign
ific
ant
stra
tegi
c an
d/o
r to
uri
sm a
nd
/or
ame
nit
y b
en
efi
ts a
nd
are
de
mo
nst
rati
ng
sign
ific
antl
y p
osi
tive
co
st‐b
en
efi
t ra
tio
s at
pre
scri
be
d d
eve
lop
men
t st
ages
.
Pro
gres
sio
n o
f C
FRA
M P
roje
cts
and
th
e co
mp
leti
on
of
Co
asta
l Pro
tect
ion
an
d R
epai
r p
rogr
amm
e
aris
ing
fro
m
rece
nt
sto
rms
and
fl
oo
ds.
55
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Civ
il D
efe
nse
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Ass
ista
nce
to
th
e P
rin
cip
le R
esp
on
se A
gen
cie
s (L
A, A
n G
ard
a &
HSE
). T
o a
ssis
t at
co
mm
un
ity
& c
har
ity
eve
nts
.
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Ensu
rin
g th
at a
ll vo
lun
tee
r m
emb
ers
are
cap
able
of
answ
erin
g an
y ca
lls f
or
assi
stan
ce r
ecei
ved
All
volu
nte
er
mem
ber
s to
be
Gar
da
vett
ed a
nd
cer
tifi
ed in
Man
ual
H
and
ling
& C
ard
iac
Firs
t R
esp
on
se
at a
min
imu
m
Co
mp
leti
on
of
any
vett
ing
or
cert
ific
atio
n r
equ
ired
Rec
ord
ing
of
vett
ing
and
ce
rtif
icat
ion
on
th
e V
olu
nte
er
Reg
iste
r
On
goin
g
-
2.
En
suri
ng
the
Hea
lth
& S
afet
y o
f al
l vo
lun
tee
r m
emb
ers
Co
nst
ant
revi
ew o
f Sa
fety
M
anag
emen
t P
lan
, An
cilla
ry S
afet
y St
atem
en
t an
d R
isk
Ass
ess
men
ts
wit
h t
he
H&
S se
ctio
n
H&
S m
eeti
ngs
, rev
iew
s &
insp
ect
ion
s w
ith
th
e H
&S
off
icer
Safe
ty in
spec
tio
ns
of
trai
nin
g p
roce
du
res,
pla
nt
& e
qu
ipm
en
t
On
goin
g
Rev
iew
insp
ecti
on
s an
d a
ct o
n
ide
nti
fied
imp
rove
men
ts t
o
pro
cess
3.
En
suri
ng
that
all
veh
icle
s ar
e se
rvic
ed a
nd
fit
fo
r p
urp
ose
Task
sch
edu
le in
pla
ce t
o r
eco
rd
stat
uto
ry in
spe
ctio
ns
serv
ice,
m
ain
ten
ance
& r
epai
r o
f ve
hic
les
Mo
nit
ori
ng
of
task
sch
edu
le
A
ud
it
O
ngo
ing
R
evie
w s
che
du
le a
nd
act
on
id
en
tifi
ed im
pro
vem
ents
to
p
roce
ss
56
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
En
suri
ng
that
all
equ
ipm
ent
is s
ervi
ced
an
d f
it f
or
pu
rpo
se
Task
sch
edu
le in
pla
ce t
o r
eco
rd
stat
uto
ry in
spe
ctio
ns,
ser
vice
, m
ain
ten
ance
& r
epai
r o
f eq
uip
men
t
Mo
nit
ori
ng
of
task
sch
edu
le
A
ud
it
O
ngo
ing
R
evie
w s
che
du
le a
nd
act
on
id
en
tifi
ed im
pro
vem
ents
to
p
roce
ss
5.
A
ssis
t w
ith
th
e p
rep
arat
ion
of
the
Maj
or
Emer
gen
cy
Pla
n a
nd
ass
oci
ated
res
po
nse
by
the
LA w
ith
oth
er
agen
cies
Sup
po
rt t
he
LA
MEM
C
Enga
ge w
ith
oth
er a
gen
cies
at
a lo
cal &
reg
ion
al le
vel
Att
end
MEM
C m
eet
ings
A
ssis
t w
ith
rev
iew
s,
reco
mm
en
dat
ion
s,
com
ple
tio
n
-
-
-
57
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Incr
eas
e t
he
nu
mb
er
of
volu
nte
ers
wit
hin
Cla
re C
ivil
De
fen
ce
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
R
ecru
it, i
nd
uct
& t
rain
new
me
mb
ers
to
th
e u
nit
Mee
t w
ith
po
ten
tial
rec
ruit
s, s
elec
t su
itab
le c
and
idat
es, i
nd
uct
an
d
trai
n t
hes
e ca
nd
idat
es
Cer
tifi
cati
on
of
can
did
ates
as
pe
r C
lare
CD
tra
inin
g m
atri
x
Mo
nit
or
pro
gres
s o
f ca
nd
idat
es in
lin
e w
ith
Cla
re C
D
trai
nin
g m
atri
x
Rec
ruit
men
t to
b
egi
n in
Se
pt.
/Oct
. of
20
20
Rev
iew
tra
inin
g m
atri
x an
d a
ct
on
iden
tifi
ed im
pro
vem
ents
to
sa
me
Pri
nci
ple
Se
rvic
e:
Co
mp
leti
on
of
and
re
loca
tio
n t
o n
ew
Cla
re C
ivil
De
fen
ce H
ead
qu
arte
rs
1.
Co
mp
leti
on
of
HQ
an
d c
om
men
ce o
per
atio
ns
fro
m
the
HQ
Li
aise
wit
h L
A &
sit
e d
eve
lop
er t
o
ensu
re a
ll w
ork
s ar
e co
mp
lete
d t
o
all s
take
ho
lder
s sa
tisf
acti
on
Co
mp
leti
on
of
pro
ject
w
ith
in t
imef
ram
e an
d
bu
dge
t
Co
mp
leti
on
dat
e
Fin
al A
cco
un
ts
-
-
Pri
nci
ple
Se
rvic
e:
Co
nti
nu
ity
of
serv
ice
s d
uri
ng
CO
VID
-19
1
. En
sure
Cla
re C
D r
esp
on
se c
apab
iliti
es r
emai
n f
ully
o
per
atio
nal
du
rin
g C
OV
ID-1
9
Liai
se w
ith
LA
H&
S se
ctio
n t
o
ensu
re a
ll o
f th
e a
pp
rop
riat
e p
reca
uti
on
s, s
tep
s &
d
ocu
men
tati
on
are
in p
lace
-
Safe
& s
ucc
essf
ul
com
ple
tio
n o
f ta
skin
gs.
Co
nti
nu
ou
s re
view
of
pro
ced
ure
s &
d
ocu
men
tati
on
-
-
58
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Fire
& B
uild
ing
Co
ntr
ol D
eliv
ery
Pla
n 2
02
0
P
rin
cip
le S
erv
ice
: Fi
re &
Bu
ildin
g C
on
tro
l
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Pre
par
e a
ph
ased
pro
gram
me
of
wo
rks
to u
pgr
ade
En
nis
Fir
e St
atio
n a
nd
ass
oci
ated
fac
iliti
es.
Co
mp
leti
on
of
Init
ial
Dev
elo
pm
en
t –
Mai
nte
nan
ce
Faci
lity
& A
pp
lian
ce S
tora
ge
Bu
ildin
g
Pre
par
e a
follo
w o
n
pro
gram
me
of
wo
rks
to s
eek
cap
ital
fu
nd
ing
to u
pgr
ade
Enn
is F
ire
Stat
ion
Co
mp
leti
on
of
Init
ial
Dev
elo
pm
en
t w
ith
in
Tim
efra
me
and
Bu
dge
t
Co
mp
leti
on
Dat
e
Fin
al A
cco
un
t
- N
o im
pro
vem
en
t ac
tio
n
req
uir
ed a
t th
is t
ime
2.
G
ain
& R
etai
n A
ccre
dit
atio
n t
o IS
O 4
50
01
fo
r th
e F
ire
& B
uild
ing
Co
ntr
ol S
afet
y M
anag
eme
nt
Syst
em
Co
nti
nu
e to
en
gage
wit
h t
he
Hea
lth
& S
afet
y Se
ctio
n
Incl
ud
e N
SAI
com
me
nta
ry/a
dvi
ce f
rom
pre
vio
us
Site
Ass
ess
men
ts
Acc
red
itat
ion
to
ISO
45
00
1
wit
hin
20
20
NSA
I Fin
al
Ass
essm
ent
Acc
red
ited
to
OH
SAS
18
00
1
Co
nti
nu
ou
s im
pro
vem
en
t
bas
ed o
n 2
01
9 S
urv
eilla
nce
Au
dit
by
NSA
I
Ensu
re c
om
plia
nce
wit
h C
lare
Co
un
ty C
ou
nci
l’s S
afet
y
Man
agem
ent
Syst
em
3.
D
eve
lop
th
e F
ire
Serv
ice
app
lian
ce f
lee
t w
ith
th
e
pre
par
atio
n o
f ap
pro
pri
ate
sub
mis
sio
ns
for
gran
t ai
d
fun
din
g fr
om
th
e D
HP
LG
Co
nti
nu
ou
s re
view
of
Fire
Serv
ice
Flee
t
Pre
par
atio
n o
f C
apit
al F
un
din
g
pro
po
sals
Del
iver
y o
f 1
new
Cla
ss B
Fire
Ap
plia
nce
in 2
02
0
Up
dat
ing
Flee
t
wit
h a
new
veh
icle
On
goin
g -
59
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
D
eliv
ery
of
the
Op
erat
ion
al F
ire
Se
rvic
e
Res
po
nd
to
all
emer
gen
cy c
alls
for
assi
stan
ce
Del
iver
y o
f 2
02
0 T
rain
ing
Pro
gram
me
Co
nti
nu
atio
n o
f P
reve
nta
tive
Mai
nte
nan
ce P
rogr
amm
e
On
goin
g re
cru
itm
ent
of
Per
son
ne
l to
mai
nta
in c
rew
leve
ls
F1 C
ost
pe
r C
apit
a o
f th
e
Fire
Se
rvic
e
F2 S
erv
ice
Mo
bili
sati
on
Ave
rage
tim
e ta
ken
, in
min
ute
s, t
o m
ob
ilise
fire
bri
gad
es
in P
art-
Tim
e St
atio
ns
in
resp
ect
of
fire
Ave
rage
tim
e, t
aken
,
in m
inu
tes,
to
mo
bili
se
fire
bri
gad
es
in P
art-
Tim
e St
atio
ns
in
resp
ect
of
all o
ther
eme
rgen
cy in
cid
ents
F3 P
erc
en
tage
of
Att
en
dan
ces
at S
cen
es
A.
% o
f ca
ses
in r
esp
ect
of
fire
wh
ere
firs
t
atte
nd
ance
is a
t th
e
scen
e w
ith
in 1
0
min
ute
s
Bas
ed
on
ou
ttu
rn
of
20
20
Bu
dge
t
Car
ried
ou
t in
con
jun
ctio
n w
ith
Mu
nst
er R
egio
nal
Co
mm
un
icat
ion
s
Cen
tre
€5
2.1
2
5.5
min
ute
s
5.2
3 m
inu
tes
43
.4%
On
goin
g re
view
of
inci
de
nts
to
ensu
re t
hat
wh
ere
un
usu
al
tim
es a
re n
ote
d, w
ith
iden
tifi
ed
rem
edia
l act
ion
s im
ple
me
nte
d,
wh
ere
nec
essa
ry
60
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
B.
% o
f ca
ses
in r
esp
ect
of
fire
in w
hic
h f
irst
atte
nd
ance
is a
t th
e
scen
e a
fter
10
min
ute
s
bu
t w
ith
in 2
0 m
inu
tes
C.
% o
f ca
ses
in r
esp
ect
of
wh
ich
fir
st
atte
nd
ance
is a
t th
e
scen
e a
fter
20
min
ute
s
D.
% o
f ca
ses
in r
esp
ect
of
all o
ther
em
erge
ncy
inci
de
nts
in w
hic
h f
irst
atte
nd
ance
is a
t th
e
scen
e w
ith
in 1
0
min
ute
s
E.
% o
f ca
ses
in r
esp
ect
of
all o
ther
em
erge
ncy
inci
de
nts
wh
ich
fir
st
atte
nd
ance
is a
t th
e
scen
e a
fter
10
min
ute
s
bu
t w
ith
in 2
0 m
inu
tes
F.
% o
f ca
ses
in r
esp
ect
of
all o
ther
em
erge
ncy
inci
de
nts
in w
hic
h f
irst
atte
nd
ance
is a
t th
e
scen
e a
fter
20
min
ute
s
38
%
18
.6%
37
.2%
44
.1%
18
.7%
61
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
5.
C
on
tin
ue
to e
nh
ance
th
e c
ult
ure
of
com
plia
nce
wit
h
the
Bu
ildin
gs R
egu
lati
on
s th
rou
gho
ut
Co
un
ty C
lare
Pro
cess
an
d v
alid
ate
Co
mm
en
cem
ent
No
tice
s
Pro
cess
, val
idat
e a
nd
gra
nt
Dis
abili
ty A
cces
s C
erti
fica
tes
Mo
nit
or
ne
w w
ork
s fo
r
com
plia
nce
wit
h t
he
Bu
ildin
g
Reg
ula
tio
ns
Imp
lem
en
t th
e C
on
stru
ctio
n
Pro
du
cts
Reg
ula
tio
ns
as
req
uir
ed
P1
% o
f N
ew
Bu
ildin
g
Insp
ect
ed
Mee
t D
HLP
insp
ect
ion
tar
get
of
12
% –
15
%
9.6
%
Rev
iew
of
rele
van
t Fi
re O
ffic
ers
wo
rklo
ad t
o e
nsu
re t
hat
Bu
ildin
g In
spec
tio
n t
arge
ts a
re
met
6.
M
on
ito
r an
d e
nfo
rce
com
plia
nce
wit
h D
ange
rou
s
Stru
ctu
res
Legi
slat
ion
Dea
l wit
h D
ange
rou
s St
ruct
ure
com
pla
ints
as
they
ari
se
Car
ry o
ut
enfo
rcem
en
t
pro
cee
din
gs a
s re
qu
ired
Rec
ou
p lo
cal a
uth
ori
ty c
ost
s,
wh
ere
po
ssib
le
-
- -
Rev
iew
of
the
eff
icie
ncy
of
the
de
liver
y o
f th
is f
un
ctio
n b
y th
e
Bu
ildin
g C
on
tro
l Sec
tio
n
62
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
7.
C
on
tin
ue
to d
evel
op
an
d im
ple
men
t a
com
pre
hen
sive
fir
e sa
fety
ed
uca
tio
n a
nd
aw
aren
ess
cam
pai
gn t
hro
ugh
ou
t th
e c
ou
nty
Co
mp
leti
on
of
Pri
mar
y Sc
ho
ols
Pro
gram
me
Pro
visi
on
of
vari
ou
s
Co
mm
un
ity
Fire
Saf
ety
init
iati
ves
Ad
vise
th
e C
ou
rts
un
de
r th
e
rele
van
t In
toxi
cati
ng
Liq
uo
r
Legi
slat
ion
Ass
essm
ent
of
Fire
Saf
ety
Cer
tifi
cate
s
Del
iver
Pro
gram
me
to
11
4 P
rim
ary
Sch
oo
ls in
Co
. Cla
re
Del
iver
y o
f tr
ain
ing
wh
ere
req
ues
ted
Fire
Off
icer
Rep
ort
to
be
su
bm
itte
d in
adva
nce
of
cou
rt d
ate
P5
- A
pp
licat
ion
s fo
r Fi
re
Safe
ty C
ert
ific
ate
s A
. %
of
app
licat
ion
s fo
r
fire
saf
ety
cer
tifi
cate
s
rece
ived
in 2
02
0 t
hat
wer
e d
eci
de
d (
gran
ted
or
refu
sed
) w
ith
in t
wo
mo
nth
s
B.
% o
f ap
plic
atio
ns
for
fire
saf
ety
cer
tifi
cate
s
rece
ived
in 2
02
0 t
hat
wer
e d
eci
de
d (
gran
ted
or
refu
sed
) w
ith
in a
n
exte
nd
ed p
eri
od
agre
ed w
ith
th
e
app
lican
t
% o
f Sc
ho
ols
Co
mp
lete
d
No
. of
Trai
nin
g
Sem
inar
s
pro
vid
ed
No
. of
Lice
nce
s
de
alt
wit
h
ann
ual
ly
Gra
nti
ng
of
all
Fire
Saf
ety
Cer
tifi
cate
Ap
plic
atio
ns
wit
hin
th
e
rele
van
t p
erio
ds
-
Var
ies
87
61
.54
%
24
.6%
No
te –
du
e to
th
e p
ub
lic h
eal
th
eme
rgen
cy, s
om
e co
mm
un
ity
fire
saf
ety
pro
gram
me
s m
ay
no
t b
e d
eliv
ered
in 2
02
0
On
goin
g re
view
of
wo
rklo
ad o
f
Fire
Off
icer
s
63
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
8.
Faci
litat
e th
e p
rep
arat
ion
of
the
Maj
or
Emer
gen
cy
Pla
n a
nd
ass
oci
ated
res
po
nse
by
the
Loca
l Au
tho
rity
in c
on
jun
ctio
n w
ith
oth
er a
gen
cies
Sup
po
rt t
he
Lo
cal A
uth
ori
ty M
ajo
r
Emer
gen
cy M
anag
emen
t
Co
mm
itte
e
Mai
nta
in a
nd
Up
dat
e th
e M
ajo
r
Emer
gen
cy P
lan
Enga
gem
en
t w
ith
oth
er a
gen
cies
at
a lo
cal,
regi
on
al a
nd
nat
ion
al le
vel
Faci
litat
e M
EM C
om
mit
tee
mee
tin
gs
Rev
iew
of
Maj
or
Emer
gen
cy
Pla
n
Co
mp
leti
on
of
Reg
ion
al
Wo
rk P
rogr
amm
e
Co
mp
leti
on
of
CO
MA
H
Exer
cise
s w
her
e re
qu
ired
-
- -
64
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Enn
is M
un
icip
al D
istr
ict
De
live
ry P
lan
20
20
P
rin
cip
le S
erv
ice
: En
nis
Mu
nic
ipal
Dis
tric
t
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Del
iver
ing
the
Ro
adw
ork
s P
rogr
amm
e f
or
20
20
to
in
clu
de
the
de
liver
y o
f al
l gra
nt
fun
ded
pro
ject
s R
esto
rati
on
Imp
rove
men
t Sc
hem
es
Res
tora
tio
n M
ain
ten
ance
Sc
hem
es
Bri
dge
Reh
abili
tati
on
Sc
hem
es
Dis
cret
ion
ary
Gra
nt
Sch
eme
s
Safe
ty Im
pro
vem
ent
Sch
eme
s
Spe
cifi
c Im
pro
vem
ent
Sch
eme
s
Loca
l Im
pro
vem
ent
Sch
eme
s
Co
mm
un
ity
Invo
lvem
ent
Sch
eme
s
Co
mp
lete
list
of
wo
rks
incl
ud
ed in
an
nu
al s
che
du
le
of
MD
Wo
rks
Wo
rks
com
ple
ted
thro
ugh
ou
t ye
ar
wit
hin
allo
cate
d
bu
dge
t.
- -
2.
On
goin
g lia
iso
n w
ith
co
mm
un
ity
gro
up
s an
d E
nn
is
Ch
amb
er
incl
ud
ing
Pro
mo
te E
nn
is, T
idy
Tow
ns
Wit
h t
he
sup
po
rt o
f th
e R
ura
l
Dev
elo
pm
en
t o
ffic
e, e
nga
ge w
ith
loca
l co
mm
un
itie
s in
rel
atio
n t
o
gran
ts, s
up
po
rts
and
str
ateg
y
Co
nti
nu
ed c
olla
bo
rati
on
wit
h c
om
mu
nit
y gr
ou
ps.
- -
-
65
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
3.
Enn
is P
ub
lic R
ealm
: P
arn
ell S
tree
t &
Bo
w-w
ays
Pro
ject
En
nis
Pu
blic
Rea
lm: O
’Co
nn
ell S
qu
are,
Hig
h S
tree
t,
Bar
rack
Sq
uar
e, O
ld B
arra
ck S
tre
et
Co
mm
en
cem
ent
of
pu
blic
rea
lm
pro
ject
. C
on
trac
tors
ap
po
inte
d a
nd
w
ork
to
co
mm
en
ce J
uly
2
02
0
Par
t 8
to
be
sub
mit
ted
mid
20
20
Ensu
re d
ead
line
s
are
adh
ered
to
.
- -
4.
Dea
ling
wit
h c
om
pla
ints
. Co
un
cil m
eet
ing,
No
tice
of
Mo
tio
ns.
GM
A a
lloca
tio
ns
and
sp
end
ing
rela
ted
to
MD
wo
rks.
Dea
l wit
h q
uer
ies
and
co
mp
lain
ts
effi
cien
tly.
Effi
cien
t re
spo
nse
to
qu
erie
s/co
mp
lain
ts
CR
M o
utp
ut
- -
5
Ro
ad O
pen
ing
Lice
nce
s O
per
ate
an e
ffec
tive
ro
ad li
cen
sin
g
syst
em.
Effi
cien
t p
roce
ssin
g o
f R
oad
Op
enin
g Li
cen
ces
Mo
nth
ly r
epo
rts
fro
m R
oad
map
Lice
nsi
ng
Syst
em
- -
6
Tech
nic
al a
nd
ad
min
istr
ativ
e su
pp
ort
to
ove
r 4
0
fest
ival
s an
d e
ven
ts h
eld
th
rou
gho
ut
the
year
O
rgan
isin
g St
. Pat
rick
Fes
tiva
l & C
hri
stm
as F
est
ival
Pla
nn
ing
and
man
agem
ent
of
even
t.
Ensu
re f
esti
vals
an
d e
ven
ts
run
sm
oo
thly
an
d a
dh
ere
to
Hea
lth
& S
afet
y re
qu
irem
ents
.
- -
-
66
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
7
Acc
red
itat
ion
s En
sure
acc
red
itat
ion
fo
r P
urp
le F
lag
& C
oac
h P
ark
mai
nta
ine
d in
co
nju
nct
ion
wit
h E
nn
is C
ham
ber
.
All
req
uir
emen
ts f
or
accr
edit
atio
n a
chie
ved
. -
- -
8
IPB
pu
blic
liab
ility
cla
ims
Man
age
and
inve
stig
ate
on
goin
g
clai
ms.
Su
bm
it E
ngi
ne
ers
rep
ort
s.
Liai
se w
ith
IPB
an
d In
sura
nce
sect
ion
Inve
stig
ate
clai
ms
as t
hey
aris
e.
No
. of
clai
ms
be
ing
mo
ved
forw
ard
in t
he
lega
l pro
cess
- -
9
Gra
ss c
utt
ing,
mai
nte
nan
ce &
cle
anin
g o
f p
ub
lic
spac
es, s
tree
ts a
nd
bin
s.
Ensu
re g
rass
cu
ttin
g co
ntr
act
is
mai
nta
ine
d a
nd
str
eets
are
cle
aned
d
aily
.
- P
erfo
rman
ce
exp
ecta
tio
ns
met
. -
-
68 | P a g e
Annual Service Delivery Plan 2020
The principal function of the Directorate is to ensure that a strategic focus is maintained when
delivering plans, programmes and initiatives across the functional areas of community, tourism &
digital infrastructure provision so that the revitalisation of towns and villages in County Clare occurs
and that jobs will be created as a result.
This Directorate is responsible for rural, community & tourism development along with digital
broadband and information technology. The Director, Leonard Cleary, is also responsible for the
West Clare Municipal District headed by John O’ Malley Acting Senior Executive Officer with Deirdre
O’ Shea, Acting Head of Tourism, IT Urban McMahon and Bernadette Haugh, Acting Senior Executive
Officer Rural Development.
For 2020, a key focus of the Tourism Department is to manage the preparation of a 10 year Clare
Tourism Strategy, which is being developed by an international tourism consultancy firm with
detailed consultation with the Clare tourism industry and statutory stakeholders. This Strategy will
advance to implementation in late-2020. The role of the Acting Head of Tourism involves the
management of the Tourism Team and working as part of that team in meeting work goals and
objectives and delivering quality services to internal and external customers as part of the roll out of
the 10 year Strategy but also the extended work programme outlined within this document.
The overall work programme of the Tourism Department of Clare County Council is fully aligned to
national, regional and local policy, which seeks to underpin socio-economic regeneration generally.
The approach of the Tourism Department is to take a pro-active approach to rural and small urban
regeneration. This is a key national policy objective under the National Planning Framework. The
position of Tourism Department within Clare will address the capacity of Clare County Council to
position itself to access national investment packages, under the National Development Plan, for
rural tourism initiatives as well as bespoke tourism funding through Fáilte Ireland and other state
agencies.
69
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Ru
ral D
eve
lop
me
nt
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Ru
ral D
eve
lop
men
t St
rate
gic
Po
licy
Co
mm
itte
e
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To
su
pp
ort
th
e w
ork
of
the
Ru
ral D
eve
lop
me
nt
SPC
Pu
t fo
rwar
d p
olic
y p
rop
osa
ls
New
Po
licie
s N
o. o
f n
ew
P
olic
ies
app
rove
d
Nil
-
Pri
nci
ple
Se
rvic
e:
Age
Fri
en
dly
Ire
lan
d N
atio
nal
Sh
are
d S
erv
ice
1
. To
su
pp
ort
th
e w
ork
of
Age
Fri
end
ly Ir
elan
d N
atio
nal
Sh
ared
Ser
vice
Ho
st N
atio
nal
Age
Fri
end
ly
Aw
ard
s 2
02
0 in
Co
. Cla
re
Imp
lem
en
tati
on
of
Pro
ject
P
lan
fo
r ev
ent
Even
t h
ost
ed a
nd
n
um
be
rs
atte
nd
ing
- Th
is e
ven
t h
as b
ee
n m
ove
d t
o
20
21
by
Age
Fri
en
dly
Ire
lan
d in
re
spo
nse
to
CO
VID
-19
70
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Co
-ord
inat
e C
om
mu
nit
y Su
pp
ort
Sch
em
e
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Co
ord
inat
e an
d m
anag
e th
e C
om
mu
nit
y Su
pp
ort
Sc
hem
e
Pu
blis
h c
all f
or
app
licat
ion
s an
d o
vers
ee e
valu
atio
n,
adm
inis
trat
ion
an
d
imp
lem
en
tati
on
No
. of
fun
ded
pro
ject
s d
eliv
ered
-
No
. of
app
licat
ion
s in
rec
eip
t o
f fu
nd
ing
- N
o. o
f cl
aim
s p
roce
sse
d b
y d
ead
line
set
o
ut
in
sch
eme
(Del
iver
y o
f so
me
p
roje
cts
likel
y to
be
affe
cted
by
CO
VID
e.g
. fe
stiv
als)
.
27
7
Pilo
t o
nlin
e a
pp
licat
ion
pro
cess
to
bet
ter
man
age
& c
oo
rdin
ate
the
sch
em
e
71
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Imp
lem
en
tati
on
of
the
Act
ion
Pla
n f
or
Ru
ral I
rela
nd
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To s
up
po
rt t
he
wo
rk o
f th
e w
ork
ing
gro
up
fo
r th
e A
ctio
n P
lan
fo
r R
ura
l Ire
lan
d
To b
rin
g fo
rwar
d g
ran
t re
com
me
nd
atio
ns
and
pro
ject
p
rop
osa
ls
Spe
cifi
c A
ctio
ns
of
Ru
ral
Dep
t. o
f Lo
cal A
uth
ori
ty
Act
ion
1-
No
. of
Ne
w T
ow
n a
nd
V
illag
e G
ran
ts
Act
ion
10
– N
o. o
f N
ew
Clá
r gr
ants
Act
ion
15
– N
o. o
f N
ew
RA
PID
gra
nts
Act
ion
32
– N
o. o
f A
ctio
ns
add
ress
ing
‘Ru
ral
Lon
elin
ess
an
d
Iso
lati
on
’ in
Age
-Fr
ien
dly
Str
ateg
y
Act
ion
37
– L
evel
o
f ad
dit
ion
al
Fin
anci
al s
up
po
rt
for
PP
N in
20
20
Act
ion
39
– L
evel
o
f su
pp
ort
fo
r C
om
mu
nit
y En
gage
men
t o
n
SPC
an
d L
CD
C in
2
02
0
Act
ion
49
– N
o. o
f SI
CA
P 2
02
0
acti
on
s d
eliv
ered
Nil
Nil
Nil
Nil
Nil
Nil
Nil
-
72
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Act
ion
s 6
6/6
7 –
N
o. o
f ad
dit
ion
al
Men
’s S
hed
s d
eve
lop
ed
Pri
nci
ple
Se
rvic
e:
Cla
re R
ura
l De
velo
pm
en
t Fo
rum
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To s
up
po
rt t
he
wo
rk o
f th
e C
lare
Ru
ral D
eve
lop
me
nt
Foru
m
Man
age
the
del
iver
y an
d
imp
lem
en
tati
on
of
the
Cla
re R
ura
l Dev
elo
pm
en
t St
rate
gy
Stra
tegi
c o
bje
ctiv
es
bei
ng
de
liver
ed
Extr
a 5
00
Em
plo
yed
an
nu
ally
2
So
cial
En
terp
rise
s O
ne
Ru
ral
tran
spo
rt
init
iati
ve p
ilote
d
On
e m
ult
i-se
rvic
e ce
ntr
e.
On
e c
om
mu
nit
y en
ergy
pro
ject
45
,91
1 C
ensu
s ‘1
6
N
il N
il N
il N
il
Ente
rpri
se d
eve
lop
me
nt
Imp
rove
cap
acit
y o
f p
roje
cts
Ap
ply
fo
r ap
pro
pri
ate
Fun
din
g D
eve
lop
inte
r-ag
ency
wo
rkin
g D
eve
lop
inte
r-p
aris
h
par
tner
ship
s
73
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Man
age
the
Car
Shar
e IT
P
roje
ct
Lift
s re
gula
rly
pro
vid
ed
Mo
bile
Ap
p
de
velo
ped
Ave
rage
Nu
mb
er
of
Lift
s p
rovi
de
d
pe
r w
eek
Nil
Nil
Enga
ge e
nte
rpri
ses
Enga
ge C
om
mu
nit
ies
and
h
ou
seh
old
s
Pri
nci
ple
Se
rvic
e:
Bu
rial
Gro
un
ds
Man
age
me
nt
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To m
anag
e th
e B
uri
al G
rou
nd
fu
nct
ion
in a
cco
rdan
ce
wit
h s
tatu
tory
req
uir
eme
nts
, hav
ing
rega
rd t
o t
he
sen
siti
ve n
atu
re o
f th
e f
un
ctio
n.
Ensu
re r
eco
rds
are
mai
nta
ine
d
and
ru
les
of
op
erat
ion
ad
her
ed
to
Ensu
re r
eco
rds
are
mai
nta
ine
d a
nd
ru
les
of
op
erat
ion
ad
her
ed t
o.
By
Au
dit
(5
me
asu
rab
les)
- R
edu
ctio
n in
mai
nte
nan
ce a
nd
ca
reta
kin
g co
mp
lain
ts.
Sco
pe
ou
t an
d r
ese
arch
p
ote
nti
al M
anag
em
ent
Info
rmat
ion
Sys
tem
to
man
age
the
Bu
rial
Gro
un
d F
un
ctio
n
Del
iver
a S
tate
me
nt
of
Nee
d &
Sco
pe
Stra
tegy
R
epo
rt b
y en
d o
f Q
2.
Rep
ort
de
liver
y
- -
Dev
elo
p a
Str
ateg
y fo
r th
e M
anag
emen
t o
f B
uri
al
Gro
un
ds
Del
iver
y o
f St
rate
gy P
roje
ct
Ch
arte
r b
y en
d o
f Q
2.
Rep
ort
de
liver
y
- -
74
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Man
age
the
del
iver
y o
f th
e Ill
aun
aman
agh
bu
rial
gro
un
d
exte
nsi
on
Cap
ital
Pro
ject
del
iver
ed
Exte
nsi
on
co
mp
lete
d b
y ye
ar e
nd
(h
avin
g re
gard
to
co
vid
-19
re
stri
ctio
ns)
- -
Sco
pe
ou
t th
e p
roje
ct f
or
the
de
liver
y o
f a
new
co
un
ty b
uri
al
gro
un
d a
nd
pro
gres
s to
des
ign
st
age
Pro
ject
sco
ped
an
d
de
sign
ed
Des
ign
pre
par
ed
-
-
Pri
nci
ple
Se
rvic
e:
LCD
C
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To s
up
po
rt t
he
wo
rk o
f th
e LC
DC
Man
age
the
del
iver
y o
f th
e co
mm
un
ity
elem
en
t o
f th
e
LEC
P
Act
ion
s im
ple
me
nte
d
N
o. o
f A
ctio
ns
Imp
lem
en
ted
42
Co
mm
un
ity
Act
ion
s.
Rev
iew
of
pro
gres
s to
dat
e vi
a C
om
mu
nit
y Im
ple
men
tati
on
Te
am M
eeti
ngs
Man
age
the
Cla
re S
urv
ey
Res
ult
s u
sed
to
su
pp
ort
fu
nd
ing
app
licat
ion
s an
d
pla
ns
Nu
mb
er
of
pla
ns
and
ap
plic
atio
ns
crea
ted
Cu
rren
t u
se o
f th
e
Surv
ey
Rev
iew
th
e su
rvey
to
fin
d u
ses
for
the
dat
a
75
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pla
n a
nd
man
age
SIC
AP
A
nn
ual
pla
n im
ple
me
nte
d
N
um
be
r o
f co
mm
un
ity
gro
up
s an
d
ind
ivid
ual
s re
ceiv
ing
sup
po
rt
32
Co
mm
un
ity
Gro
up
s an
d 4
94
In
div
idu
als.
Targ
ets
may
be
ch
ange
d b
y P
ob
al
in r
esp
on
se t
o
CO
VID
-19
Incr
ease
d e
nga
gem
en
t w
ith
th
e SI
CA
P s
ub
com
mit
tee
and
th
e SI
CA
P c
o-o
rdin
ato
rs.
Man
age
the
imp
lem
en
tati
on
of
the
Hea
lth
y C
lare
Str
ateg
y
An
nu
al a
ctio
n p
lan
im
ple
me
nte
d
No
. of
acti
on
s im
ple
me
nte
d
He
alth
y Ir
ela
nd
Fu
nd
ed a
ctio
ns
may
be
ch
ange
d
by
LCD
C w
ith
ap
pro
val f
rom
P
ob
al in
re
spo
nse
to
CO
VID
-19
Bi-
ann
ual
rep
ort
ing
to L
CD
C t
o
ide
nti
fy s
ame
76
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Nat
ion
al F
un
din
g P
rogr
amm
es
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To le
ad a
nd
man
age
nat
ion
al f
un
din
g p
rogr
amm
es
Iden
tify
pro
ject
s th
at w
ill
enh
ance
pu
blic
rea
lm f
or
rura
l to
wn
s an
d v
illag
es in
th
e co
un
ty a
nd
wo
rk w
ith
co
mm
un
ity
gro
up
s in
mak
ing
an a
pp
licat
ion
fo
r fu
nd
ing
un
de
r th
e T
ow
n &
Vill
age
Ren
ewal
Sch
eme
an
d o
vers
ee
eval
uat
ion
, ad
min
istr
atio
n a
nd
im
ple
me
nta
tio
n o
f th
e Sc
hem
e
- N
o. o
f fu
nd
ed p
roje
cts
com
me
nce
d a
nd
on
ta
rget
to
del
iver
res
ult
s
- N
o. o
f p
roje
cts
sub
mit
ted
fo
r fu
nd
ing
-
No
. of
app
licat
ion
s in
re
ceip
t o
f fu
nd
ing
6
Gre
ater
cla
rity
fo
r co
mm
un
ity
gro
up
s ar
ou
nd
cri
teri
a an
d
term
s an
d c
on
dit
ion
s o
f sc
hem
e
To id
en
tify
larg
e-s
cale
cap
ital
p
roje
cts
that
hav
e th
e
po
ten
tial
to
hav
e a
tran
sfo
rmat
ive
imp
act
of
on
a
com
mu
nit
y an
d c
o-o
rdin
ate
the
sub
mis
sio
n o
f ap
plic
atio
ns
for
fun
din
g fo
r sa
me
un
der
th
e R
ura
l Reg
ener
atio
n a
nd
D
eve
lop
me
nt
Fun
d (
RR
DF)
- Fu
nd
ed
pro
ject
co
mm
en
ced
an
d n
eari
ng
com
ple
tio
n
Am
ou
nt
of
fun
din
g re
ceiv
ed
1 (
Cat
1)
Iden
tify
tra
nsf
orm
atio
nal
p
roje
cts
at e
arly
sta
ge s
o t
hat
a
solid
cas
e c
an b
e m
ade
fo
r fu
nd
ing
Pro
ject
man
age
the
del
iver
y an
d d
raw
do
wn
of
the
RR
DF
fun
ded
Cn
ocn
aGao
ith
e p
roje
ct
- Fu
nd
ing
dra
wn
do
wn
in
line
wit
h id
enti
fie
d
mile
sto
nes
Pro
ject
de
liver
ed
(a
ssu
min
g C
OV
ID
rest
rict
ion
s ar
e n
ot
pro
lon
ged
)
- G
reat
er c
lari
ty f
rom
nat
ion
al
leve
l re
dec
isio
n g
ates
bef
ore
fu
ll fu
nd
ing
app
rove
d a
nd
p
roje
ct c
an c
om
men
ce.
77
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
To id
en
tify
pro
ject
s th
at w
ill
enh
ance
th
e re
crea
tio
nal
am
en
ity
of
the
co
un
ty a
nd
co
-o
rdin
ate
the
sub
mis
sio
n o
f ap
plic
atio
ns
for
the
Ou
tdo
or
Rec
reat
ion
Infr
astr
uct
ure
Sc
hem
e
- N
o. o
f fu
nd
ed p
roje
cts
com
me
nce
d a
nd
on
ta
rget
to
del
iver
res
ult
s
- N
o. o
f p
roje
cts
ide
nti
fied
fo
r fu
nd
ing
app
licat
ion
-
No
. of
pro
ject
s fu
nd
ed
- A
mo
un
t o
f fu
nd
ing
rece
ived
4 (
Mea
sure
1)
1 (
Mea
sure
2)
0 (
Mea
sure
3)
Iden
tify
po
ten
tial
pro
ject
s in
m
ore
tim
ely
man
ne
r to
allo
w
de
taile
d a
pp
licat
ion
to
be
mad
e
Pu
blis
h c
all f
or
app
licat
ion
s fo
r th
e C
LAR
Init
iati
ve a
nd
ove
rsee
ev
alu
atio
n, a
dm
inis
trat
ion
an
d
imp
lem
en
tati
on
No
. of
pro
ject
s fu
nd
ed
Eval
uat
e &
en
sure
fu
nd
ed p
roje
cts
are
del
iver
ed
6 p
roje
cts
fun
ded
-
Pu
blis
h c
all f
or
app
licat
ion
s fo
r th
e C
om
mu
nit
y En
han
cem
en
t P
rogr
amm
e an
d o
vers
ee
eval
uat
ion
, ad
min
istr
atio
n a
nd
im
ple
me
nta
tio
n
Nu
mb
er
of
pro
ject
s fu
nd
ed
Eval
uat
e an
d
ensu
re
imp
lem
en
tati
on
68
pro
ject
s d
eliv
ered
C
reat
ion
of
a m
ore
use
r fr
ien
dly
fo
rm &
gu
ide
line
s. U
se o
f im
pro
ved
fu
nd
ing
eval
uat
ion
cr
iter
ia.
Pu
blis
h c
all f
or
app
licat
ion
s fo
r th
e H
ealt
hy
Irel
and
Fu
nd
an
d
ove
rsee
eva
luat
ion
, ad
min
istr
atio
n a
nd
im
ple
me
nta
tio
n
In li
ne
wit
h P
ob
al r
epo
rtin
g ta
rget
s N
o. o
f ta
rge
ts
ach
ieve
d
HIF
fo
r 2
yea
rs in
R
ou
nd
3
Ad
dit
ion
al r
epo
rtin
g ar
ran
gem
en
ts p
ut
in p
lace
by
Po
bal
78
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
Pu
blis
h c
all f
or
the
CO
VID
-19
Em
erge
ncy
Fu
nd
Sch
eme
and
m
anag
e an
d o
vers
ee p
roce
ss
No
. of
pro
ject
s in
rec
eip
t o
f fu
nd
ing
- N
o. o
f ap
plic
atio
ns
in
rece
ipt
of
fun
din
g -
No
. of
clai
ms
pro
cess
ed
by
de
adlin
e s
et
ou
t in
sch
em
e
- -
Pro
vid
e g
uid
ance
an
d s
up
po
rt
to c
om
mu
nit
y an
d v
olu
nta
ry
gro
up
s an
d s
oci
al e
nte
rpri
ses
in r
elat
ion
to
CO
VID
-19
-sp
ecif
ic
fun
din
g st
ream
s –
Stab
ility
Fu
nd
an
d P
hila
nth
rop
y fu
nd
No
of
gro
up
s re
ceiv
ing
assi
stan
ce f
rom
RD
sta
ff
No
. of
gro
up
s re
ceiv
ing
assi
stan
ce f
rom
R
D s
taff
th
at a
re
secu
re f
un
din
g
- -
79
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Enh
ance
Co
mm
un
ity
Sup
po
rt S
tru
ctu
res
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Enga
ge w
ith
an
d b
uild
cap
acit
y o
f co
mm
un
itie
s an
d
enh
ance
su
pp
ort
str
uct
ure
s
Wo
rk w
ith
PP
N t
o e
nsu
re in
pu
t in
to t
he
Co
un
cil’s
de
cisi
on
m
akin
g st
ruct
ure
s
Pla
nn
ed m
eet
ings
wit
h t
he
rep
s o
f th
e S
ecre
tari
at &
fu
nd
ing
pai
d
No
. of
Mee
tin
gs
he
ld
No
. of
Rep
s o
n
SPC
s
- C
on
tin
ued
po
siti
ve r
elat
ion
ship
b
etw
een
th
e P
PN
an
d t
he
LA
Man
age
the
JPC
(A
NN
ETTE
D
ON
NEL
LAN
)
- -
- -
Co
ord
inat
e an
d im
ple
men
t th
e A
ge F
rien
dly
Str
ateg
y
- A
nn
ual
Act
ion
Pla
n
imp
lem
en
ted
-
Alli
ance
Bo
ard
Mee
tin
gs
qu
arte
rly
No
. of
Act
ion
s im
ple
me
nte
d
No
. of
Mee
tin
gs
he
ld
Act
ion
Tar
gets
m
ay b
e c
han
ged
in
re
spo
nse
to
C
OV
ID-1
9
Mid
-str
ateg
y re
view
rep
ort
in
20
20
to
ide
nti
fy s
ame
Man
age
the
Co
mh
airl
enan
Og
Pro
gram
me.
- C
on
trac
t ex
ecu
ted
&
An
nu
al P
rogr
amm
e d
eliv
ered
No
. of
acti
on
s d
eliv
ered
(Act
ion
s/O
utp
uts
to
be
revi
ewed
in
ligh
t o
f C
OV
ID-1
9
pan
de
mic
to
m
ake
them
mo
re
rele
van
t)
All
acti
on
s d
eliv
ered
In
pu
t fr
om
oth
er s
take
ho
lder
s w
ou
ld im
pro
ve p
rogr
amm
e
80
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
To s
tim
ula
te a
ctio
n t
hro
ugh
co
mm
un
itie
s to
tak
e ac
tio
n
and
ow
ner
ship
in e
nh
anci
ng
ap
pea
ran
ce o
f p
ub
lic s
pac
es
and
to
co
nti
nu
e to
wo
rk w
ith
co
mm
un
itie
s an
d v
olu
nta
ry
gro
up
s to
par
tici
pat
e in
th
e P
rid
e o
f P
lace
co
mp
eti
tio
n
- N
o. o
f n
ew p
roje
cts
sup
po
rted
an
d
com
ple
ted
-
No
. of
entr
ies
no
min
ated
No
. of
entr
ants
in
tere
sted
in
app
lyin
g to
th
e co
mp
eti
tio
n (
This
is
to
be
revi
ewed
in
ligh
t o
f C
OV
ID-
19
pan
de
mic
)
4 e
ntr
ants
(2
n
om
inat
ed t
o g
o
forw
ard
)
Imp
rove
cap
acit
y o
f co
mm
un
itie
s to
par
tici
pat
e
Sup
po
rt c
om
mu
nit
ies
to a
vail
of
fun
din
g th
rou
gh t
he
Pla
y an
d R
ecre
atio
n C
apit
al G
ran
t
- -
- -
Co
-ord
inat
e in
pu
ts/a
dvi
ce t
o
Tid
y To
wn
s gr
ou
ps
- -
- -
Sup
po
rt t
he
wo
rk o
f th
e C
ou
nty
Ch
ildca
re C
om
mit
tee
To p
rovi
de
rep
rese
nta
tio
n
fro
m C
lare
Co
un
ty C
ou
nci
l N
o. o
f m
eeti
ngs
at
ten
de
d.
4 M
eeti
ngs
C
on
tin
ued
par
tici
pat
ion
.
Man
age
the
Co
un
ty P
rop
erty
M
arki
ng
Sch
eme
thro
ugh
th
e
de
liver
y o
f P
rop
erty
Mar
kin
g C
linic
s (P
MC
s) &
de
velo
p a
nti
-th
eft
stra
tegy
wit
h A
n G
ard
a Si
och
ana.
No
. of
Clin
ics
Sch
edu
led
- N
o. o
f p
rop
erti
es
mar
ked
-
No
. of
clin
ics
he
ld
- R
edu
ctio
n in
co
un
ty-w
ide
p
rop
erty
th
eft.
- D
eliv
er T
rain
ing
to A
GS
to
faci
litat
e lo
an o
f p
rop
erty
m
arki
ng
mac
hin
e
81
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Sup
po
rt C
om
mu
nit
y G
rou
ps
thro
ugh
cap
acit
y b
uild
ing
wo
rk
and
pro
vid
e ad
vice
an
d
guid
ance
Pro
vid
e
Trai
nin
g in
pu
ts
op
po
rtu
nit
ies
for
skill
tr
ansf
er
op
po
rtu
nit
ies
for
ne
two
rkin
g
No
. of
Gro
up
s re
ceiv
ing
trai
nin
g N
o S
kill
tran
sfer
ev
ents
N
o. N
etw
ork
ing
even
ts
- -
Man
age
and
op
erat
e th
e
Co
mm
un
ity
Sup
po
rt H
elp
line
fo
r th
ose
in n
eed
du
rin
g th
e C
OV
ID-1
9 p
and
emic
Man
age
the
“Cal
l-b
ack”
ser
vice
to
pro
vid
e w
ell-
be
ing
sup
po
rt
to t
ho
se a
ffec
ted
by
CO
VID
p
and
em
ic
No
of
Cal
ls r
ecei
ved
N
o. o
f C
all b
acks
mad
e
No
. of
calls
clo
sed
o
ut
No
. of
call
bac
ks
wit
h a
dd
itio
nal
se
rvic
es p
rovi
ded
.
-
-
-
82
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Tou
rism
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Cla
re T
ou
rism
Str
ate
gy 2
03
0
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
To
bri
ng
to f
inal
co
mp
leti
on
, lau
nch
an
d c
om
men
ce
imp
lem
en
tati
on
of
the
10
yea
r C
lare
To
uri
sm
Stra
tegy
.
Alig
nin
g to
nat
ion
al, r
egio
nal
, lo
cal
Po
licy
and
Str
ateg
y th
e o
bje
ctiv
e o
f th
e To
uri
sm D
epar
tmen
t is
to
u
nd
erp
in s
oci
o-e
con
om
ic
rege
ne
rati
on
an
d t
o e
nsu
re t
hat
C
ou
nty
Cla
re h
as a
str
on
g To
uri
sm
sect
or.
Esta
blis
h C
ou
nty
Wid
e
Foru
m t
o s
tren
gth
en
go
vern
ance
an
d a
dvi
ce.
Wo
rk P
rogr
amm
e to
alig
n
to t
he
Stra
tegi
c P
rio
riti
es a
s se
t o
ut
in t
he
Cla
re T
ou
rism
St
rate
gy.
No
. of
cata
lyst
an
d /
or
sup
po
rtin
g To
uri
sm p
roje
cts
exp
lore
d a
nd
d
eliv
ered
wit
h t
he
sup
po
rt o
f th
e
Tou
rism
D
epar
tmen
t.
- R
evie
w e
nga
gem
ent
wit
h t
he
tou
rism
tra
de
an
d d
atab
ase
to
ide
nti
fy p
oss
ible
fu
rth
er
enh
ance
men
ts.
Rev
iew
op
po
rtu
nit
ies
for
enh
ance
d d
igit
al m
arke
tin
g o
pp
ort
un
itie
s.
Pri
nci
ple
Se
rvic
e:
Stra
tegi
c M
arke
tin
g P
lan
20
20
1.
Le
ad o
n t
he
Stra
tegi
c M
arke
tin
g P
lan
fo
r C
lare
fo
r th
e re
cove
ry p
eri
od
po
st C
ovi
d-1
9 p
and
em
ic.
Alig
nin
g to
nat
ion
al, r
egio
nal
, lo
cal
Po
licy
and
Str
ateg
y th
e o
bje
ctiv
e o
f th
e To
uri
sm D
epar
tmen
t is
to
u
nd
erp
in s
oci
o-e
con
om
ic
rege
ne
rati
on
an
d t
o e
nsu
re t
hat
C
ou
nty
Cla
re h
as a
str
on
g To
uri
sm
sect
or.
Sen
siti
ve t
o t
he
Co
vid
-19
P
and
emic
, Cla
re T
ou
rism
D
ept
will
pro
mo
te a
nd
m
arke
t th
e C
ou
nty
, p
rovi
din
g n
ece
ssar
y su
pp
ort
s an
d c
olla
tera
l to
th
e lo
cal T
ou
rism
tra
de
and
in
du
stry
. Als
o a
lign
to
re
gio
nal
an
d n
atio
nal
Fai
lte
Irel
and
an
d T
ou
rism
Irel
and
M
arke
tin
g C
amp
aign
s.
Co
nti
nu
ed
Tou
rism
Ind
ust
ry
enga
gem
ent.
- C
on
tin
ual
ly r
evie
w a
nd
en
gage
w
ith
loca
l to
uri
sm in
du
stry
an
d
nat
ion
al s
tate
age
nci
es in
lin
e
wit
h G
ove
rnm
ent
guid
ance
.
83
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Man
age
Str
ate
gic
Par
tne
rsh
ip w
ith
Sta
te A
gen
cie
s (F
áilt
e Ir
ela
nd
an
d W
ate
rway
s Ir
ela
nd
etc
)
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
St
rate
gic
Par
tne
rsh
ip w
ith
sta
te a
gen
cies
to
incl
ud
e Fá
ilte
Ire
lan
d t
o e
nsu
re t
he
imp
lem
en
tati
on
of
Cla
re
Co
un
ty C
ou
nci
l act
ion
s u
nd
er
the
spe
cifi
c W
ild
Atl
anti
c W
ay a
nd
Irel
and
’s H
idd
en H
eart
lan
ds
Pro
ject
s.
Alig
nin
g to
nat
ion
al, r
egio
nal
, lo
cal
Po
licy
and
Str
ateg
y th
e o
bje
ctiv
e o
f th
e To
uri
sm D
epar
tmen
t is
to
u
nd
erp
in s
oci
o-e
con
om
ic
rege
ne
rati
on
an
d t
o e
nsu
re t
hat
C
ou
nty
Cla
re h
as a
str
on
g To
uri
sm
sect
or.
Imp
lem
en
tati
on
of
Cla
re
Co
un
ty C
ou
nci
l act
ion
s u
nd
er:
Shan
no
n E
stu
ary
Way
; B
urr
en D
isco
very
Tra
il;
Bu
rren
an
d C
liffs
of
Mo
he
r V
isit
or
Exp
eri
ence
D
eve
lop
me
nt
Pla
n (
VED
P);
W
est
Cla
re a
nd
No
rth
Ke
rry
VED
P; B
urr
en S
ign
age
Ro
ute
; En
nis
tym
on
To
uri
sm
Des
tin
atio
n T
ow
ns;
Sh
ann
on
Mas
terp
lan
; Ir
elan
d’s
Hid
den
Hea
rtla
nd
s (L
ou
gh D
erg)
Wo
rkin
g G
rou
p.
Imp
lem
en
tati
on
o
f C
CC
Act
ion
s as
se
t o
ut
in e
ach
p
roje
ct s
trat
egy
do
cum
ent.
- C
on
tin
ued
en
gage
men
t w
ith
El
ecte
d M
emb
ers,
Key
St
akeh
old
ers
and
Lo
cal T
ou
rism
C
om
mu
nit
ies.
Pri
nci
ple
Se
rvic
e:
Pro
ject
Man
age
me
nt;
De
live
ry a
nd
Op
era
tio
n o
f V
isit
or
Exp
eri
en
ces
1.
P
roje
ct M
anag
eme
nt
of
eac
h R
RD
F ca
pit
al p
roje
ct
(Lo
op
he
ad L
igh
tho
use
; In
is C
ealt
ra a
nd
Van
del
eur
Wal
led
Gar
den
s)
Alig
nin
g to
nat
ion
al, r
egio
nal
, lo
cal
Po
licy
and
Str
ateg
y th
e o
bje
ctiv
e o
f th
e To
uri
sm D
epar
tmen
t is
to
u
nd
erp
in s
oci
o-e
con
om
ic
rege
ne
rati
on
an
d t
o e
nsu
re t
hat
C
ou
nty
Cla
re h
as a
str
on
g To
uri
sm
sect
or.
Des
ign
an
d c
on
stru
ctio
n o
f V
and
eleu
r W
alle
d G
ard
ens
and
Lo
op
hea
d L
igh
tho
use
V
isit
or
Exp
eri
ence
. Pla
nn
ing
de
sign
of
Inis
Cea
ltra
(H
oly
Is
lan
d)
Vis
ito
r Ex
pe
rien
ce.
Imp
lem
en
tati
on
o
f A
ctio
ns
in
acco
rdan
ce w
ith
Sc
op
e o
f P
roje
ct
and
wo
rk
pro
gram
me
set
o
ut,
wit
hin
B
ud
get
allo
cati
on
.
- C
on
tin
ued
en
gage
men
t w
ith
El
ecte
d M
emb
ers,
Bo
ard
M
emb
ers
, key
Sta
keh
old
ers
an
d L
oca
l To
uri
sm
Co
mm
un
itie
s.
84
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Man
agem
ent
of
op
erat
ion
s o
f V
isit
or
Exp
eri
ence
s (L
oo
ph
ead
Lig
hth
ou
se a
nd
Van
del
eur
Wal
led
G
ard
ens
(VW
G)
Man
age
op
erat
ion
s o
f Lo
op
he
ad L
igh
tho
use
(M
arke
tin
g an
d P
rom
oti
on
fo
r 2
02
0).
Exec
uti
ve C
om
mit
tee
an
d
Bo
ard
of
VW
G.
Mar
keti
ng
and
P
rom
oti
on
as
wel
l as
op
era
tio
n o
f fa
cilit
y in
ac
cord
ance
wit
h
Co
vid
-19
R
eco
very
pla
n
guid
elin
es.
Pri
nci
ple
Se
rvic
e:
Bu
rre
n a
nd
Clif
fs o
f M
oh
er
UN
ESC
O G
lob
al G
eo
par
k St
rate
gic
Man
age
me
nt
Fram
ew
ork
20
19
-20
23
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
M
anag
e th
e w
ork
of
the
Ge
op
ark
Stee
rin
g G
rou
p t
o
ensu
re t
hat
all
iden
tifi
ed k
ey p
artn
ers
sig
n u
p t
o a
nd
im
ple
me
nt
spec
ifie
d a
ctio
ns.
Alig
nin
g to
nat
ion
al, r
egio
nal
, lo
cal
Po
licy
and
Str
ateg
y th
e o
bje
ctiv
e o
f th
e To
uri
sm D
epar
tmen
t is
to
u
nd
erp
in s
oci
o-e
con
om
ic
rege
ne
rati
on
an
d t
o e
nsu
re t
hat
C
ou
nty
Cla
re h
as a
str
on
g To
uri
sm
sect
or.
Man
age
the
mar
keti
ng,
p
rom
oti
on
an
d b
ran
d o
f th
e
Bu
rre
n a
nd
Clif
fs o
f M
oh
er
UN
ESC
O G
lob
al G
eo
par
k.
Sup
po
rt t
he
wo
rk o
f th
e B
urr
en
Eco
tou
rism
N
etw
ork
.
Imp
lem
en
t th
e M
on
ito
rin
g A
pp
Dat
a co
llect
ion
sys
tem
fo
r th
e B
urr
en G
eop
ark.
Man
age
and
imp
lem
ent
the
Atl
anti
c G
eo
par
ks P
roje
ct.
Imp
lem
en
tati
on
o
f C
CC
Act
ion
s as
se
t o
ut
in e
ach
K
PI /
str
ateg
y d
ocu
men
t.
- C
on
tin
ual
ly r
evie
w a
nd
en
gage
w
ith
loca
l to
uri
sm in
du
stry
an
d
nat
ion
al s
tate
age
nci
es
in li
ne
w
ith
Go
vern
men
t gu
idan
ce.
85
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
We
st C
lare
Mu
nic
ipal
Dis
tric
t
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Pla
n a
nd
Del
iver
y o
f th
e an
nu
al S
ched
ule
of
Mu
nic
ipal
Dis
tric
t W
ork
s
Stra
tegi
cally
pla
n w
ork
bas
e o
n
geo
grap
hic
al a
reas
an
d r
eso
urc
e
avai
lab
ility
Co
mp
lete
list
of
wo
rks
incl
ud
ed in
an
nu
al S
che
du
le
of
MD
Wo
rks
Wo
rks
com
ple
ted
thro
ugh
ou
t ye
ar
and
me
asu
red
thro
ugh
ho
w
bu
dge
t al
loca
ted
bal
ance
s at
en
d o
f
fin
anci
al y
ear
- -
2.
Su
pp
ort
ing
loca
l co
mm
un
ity
gro
up
s, T
ow
n T
eam
s,
etc
Enga
ge w
ith
gro
up
s o
n o
ngo
ing
bas
is in
co
nju
nct
ion
wit
h R
ura
l
Dev
elo
pm
en
t O
ffic
er
Ensu
re s
ucc
essf
ul
par
tner
ship
s an
d t
hat
wo
rks
for
area
s p
rogr
esse
d
Fee
db
ack
on
enga
gem
ent.
Ou
tpu
ts f
rom
dis
cuss
ion
s,
wo
rklo
ads
for
MD
- -
3.
R
esp
on
din
g to
pu
blic
, co
un
cillo
rs. D
ealin
g w
ith
com
pla
ints
. Co
un
cil m
eet
ing,
No
tice
of
Mo
tio
ns.
GM
A a
lloca
tio
ns
and
sp
end
ing
rela
ted
to
MD
wo
rks
Dev
elo
p g
oo
d r
elat
ion
s w
ith
pu
blic
rep
rese
nta
tive
s an
d h
ave
op
en a
nd
clea
r co
mm
un
icat
ion
. Dea
l wit
h
pu
blic
qu
erie
s an
d c
om
pla
ints
effi
cien
tly
Effi
cien
t re
spo
nse
to
qu
erie
s/co
mp
lain
ts. B
i
Mo
nth
ly N
oti
ce o
f M
oti
on
resp
on
ses
CR
M o
utp
ut
- -
86
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
R
oad
Op
enin
g Li
cen
ces,
Lic
ence
s fo
r sc
affo
ldin
g,
ho
rdin
g an
d s
kip
s (p
lan
nin
g)
Op
erat
e an
eff
ecti
ve r
oad
lice
nsi
ng
syst
em a
nd
en
sure
th
at w
ork
s
affe
ctin
g ro
ads
and
fo
otp
ath
s ar
e
man
aged
in a
co
-ord
inat
ed w
ay.
Wo
rk w
ith
Pla
nn
ing
sect
ion
to
ensu
re c
oo
rdin
ated
an
d e
ffec
tive
man
agem
ent
syst
em in
pla
ce.
Nu
mb
er
of
–
- R
oad
Op
enin
g
Lice
nce
s
- Sk
ip L
icen
ces
Stre
et
Furn
itu
re
Lice
nce
s
Mo
nth
ly r
epo
rts
fro
m R
oad
map
Lice
nsi
ng
Syst
em
- In
crea
se n
um
ber
of
licen
ses
auth
ori
sed
wit
h s
taff
res
ou
rces
avai
lab
le in
MD
off
ices
to
mee
t
thes
e ta
rge
ts.
5.
Ill
egal
par
kin
g/en
cam
pm
ents
/Tra
din
g/D
um
pin
g/D
ead
An
imal
s
Wo
rkin
g w
ith
Ro
ads,
En
viro
nm
en
t,
Eco
no
mic
Dev
elo
pm
en
t,
Co
mm
un
ity
War
de
ns
etc
to e
nsu
re
that
ille
gal a
ctiv
ity
tack
led
imm
ed
iate
ly it
is n
oti
fied
.
Nu
mb
er
of
com
pla
ints
an
d
ho
w e
ffic
ien
t b
ein
g d
eal
t
wit
h
Mee
tin
g ta
rget
s
in E
nvi
ron
men
t
RM
CEI
Pla
n
- En
sure
co
nti
nu
ed c
oo
pe
rati
on
acro
ss d
ep
artm
ents
6.
R
esp
on
d t
o e
mer
gen
cy s
itu
atio
ns
Res
po
nd
in li
ne
wit
h C
lare
Co
un
ty
Co
un
cil O
ccu
pat
ion
al H
ealt
h &
Safe
ty M
anag
emen
t Sy
stem
an
d
Maj
or
Emer
gen
cy P
lan
wh
ere
req
uir
ed
- D
eter
min
e h
ow
eme
rgen
cies
are
be
ing
resp
on
ded
to b
y as
sess
ing
resp
on
se o
n
gou
nd
th
rou
gh
de
bri
ef m
eeti
ngs
- -
87
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
7.
Tr
affi
c m
anag
emen
t H
&S
Ove
rsee
th
e m
anag
emen
t o
f C
lare
Co
un
ty C
ou
nci
ls O
ccu
pat
ion
al
Hea
lth
& s
afet
y M
anag
emen
t
Syst
em in
MD
.
Ensu
re t
hat
Tem
po
rary
Tra
ffic
Man
agem
ent
pro
ced
ure
s ar
e u
p t
o
dat
e o
n t
he
gro
un
d
Au
dit
s o
ngo
ing
Insp
ecti
on
tar
gets
set
fo
r
year
NC
R/P
AR
to
be
revi
ewed
mo
nth
ly.
Insp
ecti
on
tar
gets
revi
ewed
regu
larl
y d
uri
ng
year
- -
8.
D
erel
ict
site
s
Dan
gero
us
stru
ctu
res
Wo
rkin
g w
ith
Fir
e &
Bu
ildin
g
Co
ntr
ol a
nd
Co
rpo
rate
Se
ctio
ns
in
de
alin
g w
ith
issu
es r
elat
ed o
n t
he
gro
un
d.
Mea
sure
ho
w is
sues
are
be
ing
resp
on
ded
to
thro
ugh
co
mm
un
icat
ion
s
wit
h p
ub
lic r
eps
etc
- -
-
9.
IP
B p
ub
lic li
abili
ty c
laim
s
Inve
stig
ate
on
goin
g cl
aim
s. S
ub
mit
Engi
nee
rs r
epo
rts.
Dea
l wit
h le
gal
team
on
cas
es. A
tten
d c
ou
rt w
her
e
req
uir
ed
- M
easu
re n
um
ber
of
case
s o
pen
each
ye
ar a
nd
nu
mb
er
clo
sed
ou
t. S
pre
adsh
eet
to b
e ke
pt
up
to
dat
e
- -
88
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
10
.
Pie
rs a
nd
har
bo
urs
Wo
rks
req
uir
ed a
nn
ual
ly t
o
mai
nta
in. G
ran
ts a
pp
lied
fo
r an
d
wo
rks
carr
ied
ou
t u
nd
er
Fish
erie
s
and
Har
bo
urs
an
d F
LAG
etc
.
- En
sure
res
po
nse
s
to is
sue
s d
ealt
wit
h e
ffic
ien
tly.
- -
11
.
Off
ice
wo
rk -
Mo
tor
Tax
on
line
, Ho
usi
ng
ren
ts,
Rec
eip
tin
g C
ivic
Am
en
ity
Site
s ca
sh, G
en
eral
pu
blic
and
Co
un
cillo
r q
ue
ries
, Bac
k o
ffic
e p
ayro
ll
Staf
f av
aila
ble
to
car
ry o
ut
role
s.
Pro
ced
ure
s fo
r d
eal
ing
wit
h p
ub
lic,
han
dlin
g co
mp
lain
ts a
nd
cas
h e
tc
- O
n li
ne
sys
tem
s
to m
easu
re
- -
SOCIAL DEVELOPMENT
ANN HAUGHDirector of Social Development
90 | P a g e
Annual Service Delivery Plan 2020
Anne Haugh, Director of Service leads the Social Directorate with Siobhán McNulty, Senior Executive
Officer with responsibility for Housing and Sport & Recreation and Helen Walsh, County Librarian
with responsibility for Library, Arts & Cultural services and Morgan Lahiffe Acting Senior Executive
Office with responsibility for the administration in Killaloe Municipal District. The Social
Development Directorate of Clare County Council comprises of four functional areas of responsibility
as per the schematic hereunder:
The overarching vision for the Social Directorate is:
To enhance the quality of life for the people of County Clare through the provision of appropriate
housing supports to those in need and by enabling and fostering access for all our citizens to
information, learning, arts, cultural and recreational opportunities.
The above vision transfers to functional responsibility in the delivery of Housing, Cultural, Sports and
Recreational Services in the County which are represented in Divisions A and F of the budget 2020.
The Directorate has been and will continue to deliver housing solutions for those in need and 2020
will see a significant increase in activity in Local Authority self-build in line with Rebuilding Ireland
targets. In addition we continue to work closely with the approved housing bodies that are
invaluable in helping achieve Clare County Council housing targets. Present indications suggest
upwards of 200 dwellings will be at various stages of construction during 2020.
The construction of the new County Library commenced early in 2020 with a completion date in
2021. The completed facility will greatly enhance the cultural offering in the County town. In
addition we will continue to support and invest in the recreational facilities in the County to ensure
Clare is recognized as a centre of excellence for sport and recreational facilities.
Cultural Services Provision of Library, Arts and Cultural services in County Clare.
Sports and Recreation Provision of facilities for participation in active recreation, sport and physical activity.
Housing Provider of housing solutions for people who are in need and who are deemed eligible for social housing support.
Sports and Recreation Provision of facilities for participation in active recreation, sport and physical activity.
Housing Provider of housing solutions for people who are in need of housing and who are deemed eligible for social housing support.
Killaloe Municipal District Area administration of functions with particular focus on the physical environment.
91
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Soci
al D
eve
lop
me
nt
De
live
ry P
lan
20
20
Pri
nci
ple
Se
rvic
e:
Ho
usi
ng
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
D
eliv
er s
oci
al h
ou
sin
g ta
rget
s se
t b
y D
HP
LG u
nd
er
bu
ild/a
cqu
isit
ion
/lea
sin
g A
lign
to
nat
ion
al p
olic
y cu
rren
tly
Reb
uild
ing
Irel
and
N
um
be
r o
f u
nit
s d
eliv
ered
R
ebu
ildin
g Ir
elan
d
Ou
ttu
rn v
Tar
get
by
year
en
d
21
0 u
nit
s D
eliv
er L
A h
ou
sin
g co
nst
ruct
ion
pro
gram
me
as
pe
r ta
ble
1 (
see
app
end
ices
)
A
dd
pro
ject
s to
pip
elin
e t
o
mee
t R
ebu
ildin
g Ir
elan
d
targ
ets
L
ease
tar
get
to b
e m
et
is
sub
ject
to
mar
ket
avai
lab
ility
2.
A
lloca
tio
ns
po
licy
and
pro
ced
ure
incl
ud
ing
CB
L C
lare
Co
un
ty C
ou
nci
l 20
17
So
cial
H
ou
sin
g A
lloca
tio
ns
Sch
eme
Nu
mb
er
of
pro
per
ties
al
loca
ted
in 2
02
0
Pro
filin
g o
f al
loca
tio
ns
to
incl
ud
e b
reak
do
wn
by
typ
e
20
0
I
mp
lem
en
t a
tran
spar
ent
pro
ced
ure
fo
r al
loca
tio
ns
R
evie
w 2
01
7 S
oci
al H
ou
sin
g A
lloca
tio
ns
Sch
eme
L
aun
ch C
BL
for
allo
cati
on
of
sele
cted
pro
per
ties
in C
lare
3.
Es
tate
Man
agem
ent
Cla
re C
ou
nty
Co
un
cil A
nti
-So
cial
B
eh
avio
ur
po
licy
Nu
mb
er
of
clo
sed
co
mp
lain
ts
Bre
akd
ow
n o
f co
mp
lain
t st
atu
s
15
0
R
evie
w e
xist
ing
mo
de
l wit
h a
vi
ew t
o im
ple
me
nti
ng
a n
ew
mo
de
fo
r d
eliv
ery
of
est
ate
man
agem
ent
92
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
4.
P
lan
ned
Mai
nte
nan
ce
Alig
ned
to
nat
ion
al p
olic
y cu
rren
tly
Reb
uild
ing
Irel
and
N
um
be
r o
f p
rop
erti
es
bro
ugh
t to
Min
imu
m
Ren
ted
Sta
nd
ard
s in
20
20
Nu
mb
er
of
pro
per
ties
wh
ere
the
stat
uto
ry
wo
rks
are
com
ple
te
- C
om
ple
te s
tatu
tory
an
d
pri
ori
ty w
ork
item
s,
cou
nty
wid
e o
n a
ph
ased
b
asis
, to
co
mp
ly w
ith
th
e H
ou
sin
g R
egu
lati
on
s 2
01
9
(Sta
nd
ard
s fo
r R
ente
d
Ho
use
s)
E
volv
e to
an
Ass
et
Man
agem
ent
Syst
em,
inco
rpo
rati
ng
all l
eve
ls o
f m
ain
ten
ance
plu
s p
rocu
rem
en
t
5.
V
oid
s m
anag
emen
t
Min
imu
m R
ente
d S
tan
dar
d S
I 17
of
20
17
am
end
ed b
y SI
13
7 o
f 2
019
.
Nu
mb
er
of
VO
IDS
retu
rned
to
sto
ck in
20
20
N
um
be
r o
f an
d
tim
e ta
ken
to
re
turn
un
its
to
sto
ck
80
R
evie
w a
ll lo
ng
term
vo
ids,
co
mp
lete
wo
rks
wh
ere
feas
ible
, rem
ove
oth
er
pro
per
ties
fro
m li
st a
nd
d
isp
ose
of
un
suit
able
p
rop
erti
es
R
evie
w c
urr
ent
pra
ctic
es t
o
red
uce
tu
rnar
ou
nd
tim
e o
n
vaca
nt
pro
pe
rtie
s b
y at
leas
t 4
wee
ks d
uri
ng
20
20
93
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
6.
C
limat
e ch
ange
init
iati
ve
Alig
n t
o C
lare
Co
un
ty C
ou
nci
l C
limat
e C
han
ge A
dap
tati
on
St
rate
gy 2
01
9 -
20
24
Clim
ate
Ch
ange
Str
ateg
y
Ener
gy A
ud
it
Co
mp
lete
d
pro
ject
s -
I
den
tify
po
ten
tial
rai
nw
ater
h
arve
stin
g sy
stem
s fo
r A
ctiv
e En
nis
/Kilr
ush
fac
iliti
es
C
om
ple
te E
ne
rgy
Effi
cien
cy
wo
rks
to L
A s
tock
7.
Fa
cilit
y m
anag
emen
t -
Bu
ildin
g co
nd
itio
n s
urv
eys
Pla
nn
ed
mai
nte
nan
ce
sch
edu
le o
f w
ork
s fo
r th
e fa
cilit
ies
- E
xten
d t
he
sto
ck c
on
dit
ion
su
rvey
fo
r p
rem
ise
s in
th
e
Dir
ecto
rate
8.
H
AP
/RA
S in
cl. P
riva
te r
ente
d in
spe
ctio
ns
Min
imu
m R
ente
d S
tan
dar
d S
I 17
of
20
17
am
end
ed b
y SI
13
7 o
f 2
019
. Ta
rget
set
by
DH
PLG
P
rogr
ess
agai
nst
ta
rget
an
d
inco
me
gen
era
ted
84
2
E
nsu
re t
arge
t o
f a
min
imu
m
of
25
pri
vate
ren
ted
p
rop
erti
es a
re in
spec
ted
w
eekl
y
9.
G
ran
ts
Alig
n t
o n
atio
nal
po
licy
on
pri
vate
h
ou
sin
g gr
ant
sch
emes
. Ti
me
and
ou
tpu
t N
um
be
r o
f ap
plic
atio
ns
pro
cess
ed
(w
ith
in
tim
elin
es)
~40
0
A
im t
o c
om
ply
wit
h n
ew
ti
mef
ram
es f
or
gran
ts
94
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
10
.
Ren
ts/L
oan
s -
Ren
t co
llect
ion
by
typ
e In
com
e b
y ty
pe
Co
st o
f co
llect
ion
% o
f ac
cou
nts
in
arre
ars
~30
00
R
evie
w a
nd
rat
ion
aliz
e co
llect
ion
are
as a
nd
m
eth
od
s to
gen
erat
e ef
fici
enci
es
R
evie
w a
cco
un
ts in
arr
ears
to
ide
nti
fy m
ort
gage
arr
ears
re
solu
tio
n o
pti
on
s
11
.
IT in
tegr
atio
n
- St
aff/
cust
om
er in
terf
ace
wit
h IT
sys
tem
s Ti
me
take
n f
or
the
intr
od
uct
ion
o
f th
e n
ew
sy
stem
s
- I
mp
lem
en
t p
has
e 2
of
the
Lib
rary
IT in
tegr
atio
n w
ith
C
ou
nci
l
E
mb
ed a
nd
exp
and
Leg
end
sy
stem
fo
r o
nlin
e b
oo
kin
gs
and
pay
men
ts f
or
Act
ive
Enn
is f
acili
ties
12
.
Pro
cure
me
nt
A
lign
to
nat
ion
al P
rocu
rem
en
t p
olic
ies
Val
ue
for
mo
ney
C
om
plia
nce
-
E
nsu
re t
rain
ed p
erso
nn
el t
o
carr
y o
ut
pro
cure
me
nt
acti
viti
es in
co
mp
lian
ce w
ith
Fr
amew
ork
I
ntr
od
uce
a n
ew
wo
rks
Fram
ewo
rk f
or
bu
ildin
g co
ntr
acto
rs
95
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Ho
mel
ess
Se
rvic
es
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
H
om
eles
s A
ctio
n T
eam
R
egio
nal
Ho
mel
ess
Stra
tegy
C
ust
om
er s
erv
ice
N
um
be
r o
f ex
its
fro
m H
om
eles
s Se
rvic
es
Ro
ll o
ut
of
Cla
re
HA
T to
oth
er
Au
tho
riti
es
- E
mb
ed t
he
HA
T te
am a
nd
se
rvic
e d
eliv
ery
mo
de
l
E
stab
lish
Ste
eri
ng
Gro
up
to
o
vers
ee t
he
imp
lem
en
tati
on
o
f th
e H
AT
mo
del
R
epo
rtin
g q
ual
itat
ive
and
q
uan
tita
tive
ou
tco
mes
fo
r se
rvic
e u
sers
to
pro
ve t
he
C
lare
HA
T m
od
el -
im
ple
me
nta
tio
n o
f N
QSF
re
po
rtin
g
C
om
mis
sio
n r
esea
rch
pie
ce
on
dev
elo
pm
enta
l wo
rk
asso
ciat
ed w
ith
Cla
re m
od
el
of
ho
mel
ess
serv
ice
pro
visi
on
2.
Em
erge
ncy
acc
om
mo
dat
ion
R
egio
nal
Ho
mel
ess
Stra
tegy
C
ust
om
er s
erv
ice
N
um
be
r o
f em
erg
ency
ac
com
mo
dat
ion
b
eds
- A
s p
art
of
the
su
ite
of
acco
mm
od
atio
n f
or
ho
me
less
pe
rso
ns
secu
re
add
itio
nal
em
erg
ency
ac
com
mo
dat
ion
in t
he
dir
ect
con
tro
l of
HA
T
96
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Tra
velle
r A
cco
mm
od
atio
n
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Trav
elle
r A
cco
mm
od
atio
n P
rogr
amm
e
Trav
elle
r A
cco
mm
od
atio
n
Pro
gram
me
20
19
- 2
02
4
Allo
cati
on
s P
erfo
rman
ce v
. ta
rget
s -
I
mp
lem
en
t TA
P o
bje
ctiv
es
E
nd
eav
ou
r to
ree
nga
ge
LTA
CC
Pri
nci
ple
Se
rvic
e:
Ru
ral R
ege
ne
rati
on
1.
R
ura
l Reg
ener
atio
n in
itia
tive
A
lign
to
nat
ion
al p
olic
y o
n r
ura
l re
po
pu
lati
on
-
Secu
rin
g R
RD
F fu
nd
ing
for
pilo
t -
D
eve
lop
a p
ilot
for
RR
DF
app
licat
ion
fo
r th
e d
eliv
ery
of
a su
stai
nab
le r
ura
l re
gen
era
tio
n in
itia
tive
on
C
ou
nci
l lan
ds
in K
ilkee
– O
PT
Ru
ral
2.
R
RD
F –
Lah
inch
pro
ject
R
ura
l Reg
ener
atio
n D
evel
op
men
t Fu
nd
P
rogr
amm
e/co
st
man
agem
ent
Co
nst
ruct
ion
p
erf
orm
ance
v
tim
e an
d c
ost
- O
vers
ee t
he
dra
wd
ow
n o
f th
e R
RD
F gr
ant
for
the
wo
rks
at L
ahin
ch
97
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Sp
ort
s an
d R
ecr
eat
ion
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Spo
rts
Cap
ital
de
liver
y
Alig
ned
to
Nat
ion
al, R
egio
nal
an
d
Loca
l po
licie
s in
clu
din
g H
ealt
h
Irel
and
an
d L
oca
l Sp
ort
Str
ateg
y
Dra
wd
ow
n o
f fu
nd
ing
Co
nst
ruct
ion
p
erf
orm
ance
v
tim
e an
d c
ost
- C
om
ple
te t
he
dev
elo
pm
ent
of
dre
ssin
g ro
om
s at
Act
ive
Kilr
ush
an
d T
im S
myt
he
par
k
C
om
ple
te t
he
wo
rks
and
d
raw
do
wn
th
e fu
nd
s fr
om
th
e 2
01
8 S
po
rts
Cap
ital
fu
nd
w
hic
h in
clu
des
th
e ti
ling
at
Act
ive
Enn
is a
nd
res
urf
acin
g o
f C
lou
ghle
igh
Ast
rotu
rf
2.
Sup
po
rted
Le
isu
re F
acili
ties
A
lign
ed t
o N
atio
nal
, Reg
ion
al a
nd
Lo
cal p
olic
ies
incl
ud
ing
Hea
lth
Ir
elan
d a
nd
Lo
cal S
po
rt S
trat
egy
- P
rogr
ess
agai
nst
re
com
me
nd
atio
ns
- I
mp
lem
en
t re
com
me
nd
atio
ns
of
du
e d
ilige
nce
exe
rcis
e c
om
ple
ted
b
y C
on
sult
ants
fo
r C
CC
98
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Lib
rary
, Art
an
d C
ult
ure
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Co
un
ty L
ibra
ry P
roje
ct
Alig
n w
ith
nat
ion
al, r
egio
nal
an
d
loca
l lib
rary
cap
ital
fu
nd
ing
pro
gram
me
Pro
gram
me/
cost
m
anag
emen
t C
on
stru
ctio
n
pe
rfo
rman
ce v
ti
me
and
co
st
- M
anag
e an
d m
on
ito
r co
nst
ruct
ion
ph
ase
of
the
pro
ject
, an
tici
pat
ed s
pen
d o
f
€7
m b
y ye
ar e
nd
2.
Lib
rary
Dev
elo
pm
en
t P
lan
-
- P
erfo
rman
ce v
. ta
rget
s -
C
on
tin
ue
to im
ple
men
t ac
tio
ns
of
Lib
rary
D
eve
lop
me
nt
Pla
n f
or
Co
un
ty C
lare
3.
Im
ple
me
nta
tio
n o
f th
e C
lare
Cu
ltu
re a
nd
Cre
ativ
ity
Stra
tegy
20
18
-2
02
3
Cla
re C
ult
ure
an
d C
reat
ivit
y St
rate
gy 2
01
8 -
20
23
-
Per
form
ance
v.
targ
ets
- I
mp
lem
en
t Y
ear
3 a
ctio
ns
of
the
Stra
tegy
4.
P
erce
nt
for
Art
P
erce
nta
ge f
or
Art
Sch
eme
-
Co
mp
leti
on
of
the
pla
n
- P
rep
are
new
Pla
n f
or
Pu
blic
A
rts
Co
mm
issi
on
ing
99
| P
ag
e
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
5.
gl
ór
Co
mp
lian
ce w
ith
Co
rpo
rate
G
ove
rnan
ce
- C
om
ple
ted
re
view
-
G
ove
rnan
ce R
evie
w
6.
gl
ór
- -
Per
form
ance
v.
targ
ets
- H
eati
ng
syst
em u
pgr
ade
(n
ew (
gas)
bo
ilers
)
S
ub
ject
to
fu
nd
ing
fro
m
Dep
artm
ent
of
Cu
ltu
re,
un
de
rtak
e fi
xtu
re u
pgr
ade
(lig
hti
ng/
seat
s/st
age
ligh
tin
g &
eq
uip
me
nt)
10
0 |
Pa
ge
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
Pri
nci
ple
Se
rvic
e:
Kill
alo
e M
un
icip
al D
istr
ict
Ob
ject
ive
: St
rate
gie
s:
KP
I 20
20
M
eas
ure
me
nt
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
1.
Del
iver
y o
f th
e Sc
hed
ule
of
Mu
nic
ipal
Dis
tric
t W
ork
s
Pla
n w
ork
s o
n b
asis
of
nee
d a
nd
pre
par
e &
de
liver
pro
gram
me
wit
h
a vi
ew t
o r
eso
urc
es a
vaila
ble
.
Co
mp
lete
list
of
wo
rks
incl
ud
ed in
an
nu
al S
ched
ule
of
MD
Wo
rks
Ass
ess
com
ple
tio
n r
ate
s
of
pro
gram
me
agai
nst
pla
nn
ed
wo
rks
& w
ith
in
bu
dge
t
20
19
Pro
gram
me
sub
stan
tial
ly
ach
ieve
d
Emp
has
is t
o b
e p
lace
d o
n
qu
alit
y co
ntr
ol i
n 2
02
0.
2.
Enga
ge w
ith
par
tner
ship
an
d s
up
po
rt -
lo
cal
com
mu
nit
y gr
ou
ps,
Tid
y To
wn
s, T
ow
n T
eam
s
Wit
h t
he
sup
po
rt o
f th
e R
ura
l
Dev
elo
pm
en
t o
ffic
e, e
nga
ge w
ith
loca
l co
mm
un
itie
s in
rel
atio
n t
o
gran
ts, s
up
po
rts
and
str
ateg
y
Mai
nta
in e
xist
ing
rela
tio
nsh
ips
and
see
k n
ew
con
ne
ctio
ns
wit
h
Co
mm
un
itie
s
Incr
ease
d M
D
inp
ut
to
Co
mm
un
ity
Pro
ject
s
- -
10
1 |
Pa
ge
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
Me
asu
rem
en
t
20
20
Cu
rre
nt
Bas
elin
e
20
19
Imp
rove
me
nt
Act
ion
s 2
02
0
3.
Co
mm
un
ciat
ion
wit
h p
ub
lic &
loca
l ele
cted
rep
rese
nta
tive
s. T
his
is v
ia b
rief
ings
, MD
mee
tin
gs
and
oth
er a
ven
ues
Mai
nta
in a
nd
gro
w r
elat
ion
ship
s
wit
h e
lect
ed r
epre
sen
tati
ves.
Ensu
re o
bje
ctiv
es a
re a
lign
ing.
Dea
l
wit
h p
ub
lic q
uer
ies
and
co
mp
lain
ts
effi
cien
tly
Tim
ely
resp
on
se t
o a
ll
qu
erie
s.
Mea
sure
d
thro
ugh
Co
un
cillo
r A
pp
par
tici
pat
ion
an
d
CR
M c
losi
ng
- C
lose
mo
re C
RM
S in
a t
imel
y &
con
sist
ent
man
ner
4.
Stat
uto
ry li
cen
cin
g, P
lan
nin
g
Ensu
re s
yste
ms
such
as
Map
road
Lice
nci
ng
, Sig
nag
e Li
cen
cin
g is
pro
gres
sed
wit
h c
on
sist
ent
spe
ed
and
qu
alit
y
No
. of
- R
oad
Op
enin
g
Lice
nce
s
- Si
gnag
e lic
ence
s
- St
ree
t Fu
rnit
ure
Lice
nce
s
Mo
nth
ly r
epo
rts
fro
m R
oad
map
Lice
nsi
ng
Syst
em
-
-
5.
Emer
gen
cy C
allo
uts
Res
po
nd
in li
ne
wit
h C
lare
Co
un
ty
Co
un
cil O
ccu
pat
ion
al H
ealt
h &
Safe
ty M
anag
emen
t Sy
stem
an
d
Maj
or
Emer
gen
cy P
lan
wh
ere
req
uir
ed. W
ork
wit
h F
ire
Serv
ice
in
this
reg
ard
- A
sses
sed
via
nu
mb
er
of
callo
uts
pe
r ye
ar
and
su
cces
ful
ou
tco
mes
- En
sure
th
at o
pe
rati
ves
are
ade
qu
atel
y re
sou
rced
fo
r su
ch
callo
ut.
Rev
iew
to
be
un
de
rtak
en
10
2 |
Pa
ge
An
nu
al S
ervi
ce D
eliv
ery
Pla
n 2
02
0
O
bje
ctiv
e:
Stra
tegi
es:
K
PI 2
02
0
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asu
rem
en
t
20
20
Cu
rre
nt
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e
20
19
Imp
rove
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nt
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s 2
02
0
6.
Scar
riff
Off
ice
- M
oto
r Ta
x o
nlin
e, H
ou
sin
g re
nts
,
Rec
eip
tin
g C
ivic
Am
en
ity
Site
s ca
sh, g
ener
al p
ub
lic
and
Co
un
cillo
r q
ue
ries
, Bac
k o
ffic
e p
ayro
ll.
Ro
adw
ork
s P
rogr
amm
e ad
min
istr
atio
n
Ensu
re a
deq
uat
e re
sou
rces
avai
lab
le t
o c
arry
ou
t w
ide
ran
gin
g
serv
ices
, en
sure
on
goin
g tr
ain
ing
for
staf
f, e
nsu
re p
roce
du
res
are
pre
sen
t fo
r ea
ch t
ask
Ass
ess
tim
ely
pay
men
t o
f
invo
icin
g, t
imel
y p
ayro
ll
keyi
ng
On
-lin
e s
yste
ms
to m
easu
re
incl
ud
ing
tim
ely
pay
men
t o
f
invo
ices
plu
s
inte
rnal
rev
iew
of
pra
ctic
es
- -
7.
IP
B p
ub
lic li
abili
ty c
laim
s
Man
age
and
inve
stig
ate
clai
ms
in
rela
tio
n t
o a
rea.
Su
bm
it t
ech
nic
al
rep
ort
s.
Liai
se w
ith
IPB
an
d In
sura
nce
sect
ion
N
o. o
f cl
aim
s
be
ing
mo
ved
forw
ard
in t
he
lega
l pro
cess
- -
APPENDICES
103 | P a g e
Annual Service Delivery Plan 2020
APPENDICES
HOUSING CAPITAL PROJECTS
SHIP Capital No Current stage Start Date
Completion Date
Quilty 18 Under Construction Q2 2019 Q3 2020
Roslevan, Ennis 8 Under Construction Q2 2019 Q2 2020
Sixmilebridge 2 Under Construction Q1 2020 Q3 2020
Kilmihil 2 Under Construction Q1 2020 Q3 2020
Shannon PPP 51 Under Construction Q4 2019 Q1 2021
Ashline, Ennis 40 Stage 3 submitted to DHPLG. Stage 2 of Tender Process Issued.
Q2 2020 Q4 2021
Milltown Malbay 27 Part VIII approved. Stage 2 approved by DHPLG.
Q3 2020 Q4 2021
Tulla 25 Part VIII - February 2020. Stage 2 approved by DHPLG.
Q3 2020 Q4 2021
Newmarket on Fergus 18 Part VIII - February 2020. Stage 1 approved by DHPLG.
Q3 2020 Q4 2021
Scarriff 18 Stage 1 approved by DHPLG Design Team Appointed.
Q3 2020 Q4 2021
Roslevan, Tulla Rd. 8 Stage 1 approved by DHPLG Design Team Appointed.
Q3 2020 Q4 2021
Doonbeg Lands 8 Stage 1 approved by DHPLG Q3 2020 Q4 2021
Clarecastle 2 Part VIII approved. Design Team appointed.
Q2 2020 Q1 2021
Ballaghboy TAU 5 Design Stage Q2 2020 Q4 2020
Subtotal
232
CAS - Cahercalla Phase 2 (Cuan an Chlair)
15 CAS Construction March 2019
Q4 2020
Bruachlan, Westbury (CoOperative Housing Ireland)
22 CALF - Property transfer complete, CHI to commence procurement of design team.
Q4 2019 Q3 2021
Gleann Cora, Newmarket on Fergus (CoOperative Housing Ireland)
31 CALF Acquisition application approved works ongoing, expect stage delivery with units delivered in 2020
Q1 2020 Q4 2020
Edenvale (Newgrove Housing Association)
3 CAS – Stage 2 to be submitted to DHPLG Q3 2020 Q2 2021
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Sycamore Drive, Ennis (Cluid)
2
Part V
Q4 2019
Q4 2020
Ballymacaula, Ennis (Cluid) 4 Part V Q4 2019 Q4 2020
Crusheen (Cluid) 4 Part V Q4 2019 Q4 2020
Subtotal 81 AHB delivery
Total 313
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Annual Service Delivery Plan 2020
INDICATIVE LIST OF STRATEGIES / PLANS INFLUENCING LOCAL GOVERNMENT ACTIVITIES
NATIONAL/EU
National Policy Framework for Children 2014-2020 (Department of Children and Youth
Affairs)
A Roadmap for Social Inclusion: Ambitions, Goals and Commitments 2019-2025
Brighter Outcomes Better Futures: The national policy framework for children and young
people 2014-2020
Climate Action Plan 2019 to Tackle Climate Disruption (2019)
Children First National Guidelines
National Cyber Security Strategy
National Digital Strategy
Innovation 2020
Digital Single Market
e-Government Strategy
EU ‘Floods’ Directive
EU Strategy on Adaptation to Climate Change
European Flood Awareness System (EFAS)
Flood Risk Management Plans and Maps produced under National CFRAM
Guidelines on the Planning System and Flood Risk Management
Marine Planning Policy Statement
Met Eireann strategic plan 2017-2027
National Adaptation Framework (2018)
National Broadband Plan
National Development Plan
National Flood Forecasting and Warning Service
National Heritage Plan - Heritage Ireland 2030
National Housing Strategy for People with a Disability (NHSPWD)
National Marine Planning Framework
National Planning Framework 2040
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National Positive Ageing Strategy 2013
National Social Enterprise Policy for Ireland 2019-2022
National Traveller and Roma Inclusion Strategy 2017-2021
National Vacant Housing Reuse Strategy
Open Data
Our Public Libraries 2022
Our Public Service 2020 (with particular reference to actions relating to Public
Participation Networks and Local Community Development Committees).
People, Place and Policy – Growing Tourism to 2025 and the associated Tourism Action
Plans
Policy on Property Acquisition and Disposal
Protocols on Transfer and Sharing of Property Assets
Public Sector Energy Efficiency Strategy
Public Service Data
Public Service ICT Strategy
Rebuilding Ireland
Renewable Electricity Policy and Development Framework (REPDF)
River Basin Management Plan for Ireland 2018-2021.
Rural Development Policy 2020
Strategy for the Future Development of National and Regional Greenways
Sustainable, Inclusive and Empowered Communities: A Five-Year Strategy to Support the
Community and Voluntary Sectors in Ireland
The National Language Strategy 2010-2030
The National Oil Spill Contingency Plan
The National Search and Rescue Plan
Water Services Policy Statement 2018-2025
Wind Energy Development Guidelines
Future Jobs Ireland 2019
People Place and Policy Growing Tourism to 2025
Fire Safety in Ireland- Report of the Fire Safety Task Force
Library Development Plan 2016-2021
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Libraries Ireland Strategy – Transforming Irish Public Libraries
MSPI (Museum Standards Programme for Ireland)
A framework for collaboration – an agreement between the Arts Council and the CCMA
2016
The sustainable development goals National Implementation Plan 2020
REGIONAL
Strategic Integrated Framework Plan (SIFP) for the Shannon Estuary
Southern Regional Assembly Operational Programmes
Regional Spatial and Economic Strategy for the Southern Region
Southern Regions Waste Management plan 2015-2021
Limerick-Shannon Metropolitan Area Transport Strategy
The Regional Indicators Report – Monitoring Framework for the Implementation of the
Regional Planning Guidelines
Strategy plans of other regional bodies, e.g. HSE, Garda Síochána
Flood Risk Management Plans and Maps including relevant local plans
(floodinfo.ie/publications/)
Shannon Flood Risk State Agency Coordination Working Group
Mid West Regional Enterprise Plan – 2020
LOCAL
County Clare Local Economic and Community 2016 –
Clare Age Friendly Strategy 2018 - 2022
Local Enterprise Development Plan
Clare County Development Plan 2017-2023
Local Area Plans
Tourism Strategy
Cliffs of Moher Strategy
Local Climate Change Adaptation
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Clare Digital Strategy
Enforcement of Energy Performance of Buildings Directive
Framework for Building Control Authorities – Ensuring effective Building Control
administration, inspections and enforcement
County Clare Children and Young People’s Services Plan 2018 - 2020
Market Surveillance of construction products (S.I. No. 225 of 2013) under Construction
Products Regulation EU No. 305/2011
Clare County Council – Arts Plan 2018-2022
Creative Ireland Activation Plan for Clare 2019
Culture and Creativity Strategy 2018-2022
Decade of Centenaries Programme 2016-2023
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Environment
Key Actions for 2020:
1. Detail and implement objectives set out in Climate Change Adaptation Strategy
2. Meet targets set out in the RMCEI Plan 2020 as submitted to the EPA
3. Co-operate with LAWPRO in achieving standards set in the River Basin Management
Plan 2018-2021 (WFD)
4. Maintain Blue Flag and Green Coast Awards
5. Appoint Consultants for CRAMP in Central Waste Management Facility (CWMF)
6. Implement objectives set out in the Litter Management Plan 2019-2021
7. Organise and lead the 2020 training exercise for the Shannon Estuary Anti-Pollution
Team (SEA-PT)
8. Promote the concept of “Greener Clare” and “Leave no Trace” Environmental
Awareness Programme
9. Implement the Environmental Services Programme – waste, water, wastewater, air
and noise
Environmental KPI’s (based on 2019):
National Oversight and Audit Committee (NOAC) Local Authority Performance Indicators
E1 - No. or % of Households with access to a 3 bin service
E2 - No. of environmental pollution complaints closed
E3 - % of LA area within the 5 levels of litter pollution
E4 - % of schools that have been awarded/ renewed green flag status
EPA: We are also assessed by the EPA on our Environmental Performance Annually
Annual Service Delivery Plan
Enhancing the quality of life in County Clare through
leadership and partnership
SUSTAINABLE
COMMUNITIES