annual review 2011 - relate | the relationship people · how we help: our five core services 11...

Annual Review 2011

Cover images : © BBC, from the recent BBC2 animated documentary

Vision and mission 4

Forewords

Nick Tarsh, Chair of Relate 5

Cary Cooper, President of Relate 6

Claire Tyler, Chief Executive Officer of Relate 7

Relate highlights 8-9

Who we are 10

How we help: our five core services 11

Relationship counselling 12

Sex therapy 13

Children and young people’s services 14

Family counselling 15

Education and learning 16

Relate Response 17

Relate for businesses 18

Relate Institute 19

Relate in numbers 20-21

Our thanks 22-23

Contents

RELATE ANNUAL REVIEW 2011

We really thought our marriage was over and we didn’t expect that we would be able to turn things around… but we did and we are both so glad that we made that effort to get professional help. We are so much happier, the whole family is now closer, and we’re excited about our future together.

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Relate’s vision is a future where healthy relationships form the heart of a thriving society.

Mission:

Relate’s mission is to develop and support healthy relationships by:

helping couples, families and individuals to make relationships work better

delivering inclusive, high quality services that are relevant at every stage of life

helping both the public and policymakers improve their understanding of relationships and what makes them flourish.

Relate is a charity committed to working with people from all social and cultural backgrounds and of all ages. We provide services that prevent and reduce the devastating effect of relationship breakdown – not only on people’s lives but also on wider society. According to some estimates, family breakdown costs the UK upwards of £24 billion a year from increased crime, extra pressures on the NHS and costs to the education service in terms of poor school performance. Relate is working very cost effectively to reduce this impact, but we rely on the continued support of our many funders and donors to do this.

In the past twelve months it has not been easy to cope with a financial environment that has simultaneously increased the need for relationship support and made obtaining funding ever more problematic. The impact has varied across the country but thanks to some innovative thinking, a great deal of hard work and the ongoing support of some of our funders, we are in a position to continue to deliver our services and develop our future plans.

We are particularly focused on ensuring consistent national access to our expanded core services and on working to drive up our quality standards. This year the Vice-Chair and I have had the chance to discuss

these issues in detail with Chairs of our local Centres as part of a major consultation on further developing the cohesion of our local and national structures. I am very grateful for the time and energy that Chairs have put into engaging with this process. I’ve been struck once again by the enormous commitment of our local trustees and their Centres. They are so important to us.

As well as this work, there are many other ways that our highly trained and skilled workforce is working together to improve and develop the provision of our services. With new projects, pilots and developments happening all the time, we are confident that we can continue to help people improve and enhance their relationships.

Vision and mission Foreword… from Nick Tarsh OBE, Chair of RelateIt is a great privilege and indeed a responsibility to be Chair of Relate. We are very fortunate to have so many passionate and skilled members of staff and volunteers who are dedicated to helping couples, individuals and families with their relationship difficulties. The contribution of everyone at Relate is greatly valued.

RELATE ANNUAL REVIEW 2011RELATE ANNUAL REVIEW 2011

Statement of purpose:

“Relate’s purpose is to help people make those personal changes which enable them to engage in committed and loving relationships for the benefit of themselves, their family and society.”

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We’re continuing to feel the effects of the recession, with many families still finding it tough. But it’s very rewarding to be involved with Relate, the leading organisation for keeping the UK’s relationships on track.

In these difficult times, I believe it’s important to enhance our gross national wellbeing as well as our GDP. I’m pleased that the political focus is on measuring the wellbeing of families, communities, relationships, quality of working life, employment and health. It’s great that happiness is high on the current political agenda, and that Relate is involved in shaping the government’s views about how they approach it.

I’m also delighted that Relate has partnered with the new charity, Action for Happiness, who encourage people to increase their happiness and that of those around them. Relationships have a significant role to play in this area, and so there is an excellent link between the two charities.

In terms of measuring emotional wellbeing, it was wonderful to be involved with the joint survey undertaken by Relate and TalkTalk. It was very interesting to see how relationships have evolved in modern society, particularly with the emergence of new technologies. The survey found that, while we’re using social media and telecommunications more and more in our relationships, they haven’t replaced the need for good old fashioned face to face talking – something that is at the heart of Relate’s work.

And on the subject of face to face talking, I’ve had some very positive conversations within the corporate world about Relate. Wellbeing at work is an area that I’m particularly passionate about, and I believe that Relate, with its 70 plus years of relationship expertise, is ideally placed to assist corporate businesses achieve happy workplaces. In a wider context, being aligned to such a quality and caring brand as Relate’s has excellent reputational benefits for businesses. I’m confident that we have much to offer in the corporate world and am keen to see this side of our work flourish over the next few years.

With all the talking we do – to our clients, to businesses and to each other – I’m sure that Relate will go from strength to strength and, despite all the financial challenges, will keep happiness high on society’s agenda.

Foreword… from Professor Cary Cooper CBE, President of RelateWell, what a year it has been again in terms of the economic climate impacting upon the nation’s relationships.


I’m delighted to be able to say that since last year, we have made significant headway with our strategic objective to achieve a consistent geographical coverage of our five core services: Relationship counselling, Sex therapy, Children and young people’s services, Family counselling and our Education and learning work. Combined, the core services mean that we can help people at all stages in their lives.

Preparing for a long term commitment, strengthening or maintaining a healthy relationship, coping with family life, parenting issues, step families, moving forwards after a break up or a waning sex life… there’s no shame in admitting problems in any of these areas, and that’s a key part of our message.

It’s a popular misconception that relationship problems only affect people in their 30s and 40s, and to overlook people outside this age bracket. We help people of all ages experiencing difficulties in their relationships, including when people have been with their partner for many years. In this year’s Annual Review, we wanted to offer the stories of people who have benefited from coming to Relate, and I hope these show you just how wide our remit has become.

In terms of our policy work, we have continued to enjoy a good relationship with the new coalition government. In February 2011 I had my official introduction to the House of Lords, which has provided

opportunities to keep relationships and issues surrounding health and wellbeing high on the social policy agenda.

2010 ended on a high note with a major speech to Relate by David Cameron. The Prime Minister announced ring fenced funding for the relationship support sector of £7.5 million for each of the next four years. He also endorsed the work of Relate, and said that government offices would provide rooms for counselling in Westminster. The first set of rooms, in the Department for Education, opened recently!

As well as the government’s backing, we are very pleased to have gained the support of a number of high profile people in the sector. It is a great coup for us that clinician and broadcaster Professor Tanya Byron spoke at our Children, Young People and Families Conference, chaired the Annual Relate Institute Lecture and has generously agreed to support us as a Patron. We’re also thrilled to be working with the UK’s best known Agony Aunt, Deidre Sanders who was the main speaker at the Relate Institute Lecture.

I hope you enjoy reading this review, and that it gives you a real flavour of the difference we’re making to people’s lives.

Foreword… from Claire Tyler, Chief Executive Officer of RelateAt Relate, we’re here to offer support with all sorts of relationship issues, whether people are in a relationship or single, no matter how old or young , and regardless of sexual orientation.

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Recent Relate highlights…

Research is published about UK relationshipsRelate teamed up with TalkTalk to produce a definitive report on the state of the nation’s relationships. The Way We Are Now gave an overview of people’s relationships, covering family, friends, partners, work and sex. It was released to the press with overwhelming success.

New projects supported by DfE Funding from the Department for Education has enabled Relate to deliver a project that gives families with a disabled child free or subsidised counselling sessions and to bring Kids’ Turn USA – a programme supporting children through separation – to the UK.

Relationship coaching Relate Leeds is piloting Relationship coaching, a new Education and learning service offering one to one guidance to help people develop the skills needed to form relationships. Earlier this year, The Trouble With

Love and Sex aired on BBC2 and was watched by nearly 800,000 people. This was the UK’s first animated documentary, setting the voices of real Relate clients to state of the art animation. The project provided an excellent opportunity to share what happens during Relate counselling sessions with a wider audience and generated a lot of positive feedback.

Relate Annual Conference In November 2010, Iain Duncan Smith, Secretary of State for Work and Pensions, spoke at our Annual Conference along with Paul Farmer, CEO of Mind, and Srabani Sen, CEO of Contact a Family.

Danielle Lineker becomes Relate Ambassador for step familiesModel and TV presenter Danielle Lineker added her support to Relate’s work. Spurred on by her own experience as a step mum, she has helped Relate promote our services to families who need us most.

Our Children, Our Families conferenceTwo highly respected leaders in their field – Professor Tanya Byron and Professor Karl Tomm – spoke at the annual Children, Young People and Families conference. Tanya Byron has since become a Patron for Relate.

Relate’s Children and young people’s service goes digitalTwo viral videos have been developed to further promote the vital work we do to help children and young people. We are also working on the launch of a new website, iRelate, which will offer children and young people online support for a wide range of issues.


BBC animated documentary on Relate is a great success

Launch of Sex therapy research projectRelate is working with a number of other organisations on a piece of research that aims to develop a national standard for measuring the effectiveness of Sex therapy across the country. We are also continuing to develop our internal “Measuring Outcomes” feedback process across our adult relationship counselling services to make sure our work and support is of a consistent high quality.

A new programme helps young people leaving careRelate joined forces with NCB (National Children’s Bureau) to run activities for three groups of young people leaving care in Rugby, Salford and Portsmouth. The programme was received well by the young people and evaluated positively by the University of Loughborough.

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We have a widespread network of Centres in England, as well as Relate Cymru, Relate Northern Ireland, and our Centres in Jersey, Guernsey and the Isle of Man. We also provide services for British Forces in Germany, and have strong links with our sister organisation, Relationships Scotland.

We are a charity that delivers quality assured services in a clear ethical framework. While there is usually a cost to clients for adult services, we are always seeking funding to provide access for all clients regardless of their ability to pay.

Relationship counselling: helping couples and individuals to resolve issues arising from their relationships. Our counsellors help people to discuss their feelings, attitudes and expectations, and offer assistance with communication and problem solving. We aim to empower our clients by increasing their understanding, so that they can go on to make choices about how they manage their relationships.

Sex therapy: an assessment and treatment programme which enables our clients to address the physical, emotional and psychological issues associated with sex. As the only national provider of Sex therapy, we also work with people who have problems with their sex lives due to poor health or disability.

Children and young people’s services: helps children and young people explore and develop coping strategies for issues such as family breakdown, bullying and peer relationships, bereavement, the formation of new families or the absence of a family member in their life. Relate is the largest UK provider of counselling support for children and young people, with over 20 years’ experience in this area.

Family counselling: to help family members in resolving difficulties and concerns in their relationships with one another. We support clients by increasing their understanding of each other’s needs and by improving communication, both within the couple relationship and across generations.

Education and learning: to provide people with the knowledge and skills needed for personal and professional development. We offer a wide range of workshops and courses for couples, individuals, parents and young people. This is a major part of our preventative work, to ensure that we are helping people to boost or maintain their relationships as opposed to just helping when things get tough.

Who we are

Relate is widely known as an organisation for people to turn to for help with their relationships.

We are always seeking to build on our long and successful history and we are currently focusing our efforts in:

making people aware of the full range of our services and how we help with much more than just couple relationships

spreading the message that people can turn to Relate for advice about developing and maintaining healthy relationships, and that they shouldn’t wait until they are dealing with crisis

changing society’s perception so that people feel it’s okay to seek help for relationships rather than viewing it as something negative

breaking down the barriers to seeking Relate’s help, specifically with groups of people who possibly wouldn’t think to use our services.

Building on our reputation:current aims and objectives

How we help: our five core services We’ve made significant headway in the past twelve months with our mission to ensure a consistent offering of Relate’s five core services. These are:

Relate is the UK’s largest provider of relationship support, helping people of all ages, backgrounds and sexual orientations each year.


Rather than us tell you about the difference we make, we thought you’d like to hear people share their own experiences of Relate …

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I have many friends who I know would benefit from seeing Relate, but they feel it is not an option. I hope my story encourages people who are in the same situation not to be fearful of asking for help outside of religious and community structures.

Asif and Runa’s names and photo have been changed to protect their confidentiality.

Our first contact with a relationship counsellor was in desperation after realising our marriage was breaking up so early. It was clear that we couldn’t sort out the problems on our own. Nearly ten years later, our relationship fell into difficulty again due to me spending a lot of time away from home for work. In 1993 we recognised that we were having some difficulties in our sex life, and so decided to attend Sex therapy. Over the years, we worked through our problems with the help of Relate.

Some 17 years later, we faced an uncertain retirement together. It became obvious that Barbara and I saw retirement very differently, resulting in much upset and confrontation. Basically, I saw retirement as freedom to please myself after years of working hard, whereas Barbara wanted us to spend more time together since the children were grown up and had left home. She was hurt by my view of retirement and saw a future of loneliness.

Counselling gives you encouragement, structure, ideas, attention, focus and knowledge. It has allowed us to work through our differences, we’ve a much greater

We decided to try Relate after a leader within our community suggested it. We were both unhappy with our sex life and realised we needed some help, but we weren’t sure who to turn to. We were surprised when Relate was brought up and in truth a little apprehensive. Seeking help outside the community is unusual for us and we had concerns as to whether our religious and cultural beliefs would be respected. But we couldn’t have been more wrong. Our counsellor was fantastic at working with us and respecting our boundaries and at no time did we do anything that we felt unhappy with.

Through Sex therapy our relationship has become a lot stronger. We’re closer, more intimate and we’ve made a lot of progress. We realised we just needed a bit of a push to help us resolve issues and talk through them. It’s so common for people to just accept problems in their relationship instead of tackling them. We were like that, but it was so refreshing to realise that with a little help we could change things.

There’s a lot of fear within the Asian community around relationships and talking about problems. But having gone to Relate, I now know it’s okay to seek help from elsewhere. We are so grateful to our community leader who suggested we tried it in the first place. We’d never have gone without his encouragement. And I’ve since experienced firsthand that we weren’t judged, there was no prejudice, only an understanding and respect of our beliefs.

Relationship counselling Sex therapy

19% of people

surveyed in our report

The Way We Are Now

have sex less than

once a year.

8% said they live in a “sexless” relationship.

Asif shares his experience of how Sex therapy from Relate helped him and his wife, Runa...

John retells in his own words how Relate has helped in every decade of his 35 year marriage to Barbara…

understanding of each other and ultimately it has enabled us to stay together in a happy and fulfilling relationship. I’m sure that we would not be together now without the counselling from some lovely people, who had the skills to listen and the ability to hear more than the words spoken.

John and Barbara’s names and photo have been changed to protect their confidentiality.

In a recent survey,

95% of counsellors said

communication is the

most common issue

they deal with.

RELATE ANNUAL REVIEW 2011 13

In our report The Way We Are Now, honesty

was rated the top factor in a relationship.

80% of our Sex therapy

Practioners say loss of

desire for sex is the most

common issue they are

presented with in

Sex therapy.

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Children and young people’s servicesCorey gives his account of how Relate helped him to move on after gang life…

Family counsellingJane’s story shows that Relate Family counselling can help with a wide range of family relationships, even if they have been troubled for many years…

My brother had mental health problems that demanded a lot of attention which didn’t leave much for me. I never felt like I had anyone to talk to so I bottled things up and got angry instead.

When I was 13, I got involved with a gang. The gang allowed me to get my anger out, but I knew I was heading towards big trouble.

I decided to leave the gang, but when I did I didn’t have a way to release the frustration I felt and just ended up getting into fights. Mum found out about Relate and I went to see a counsellor for about ten sessions.

The first session was a bit scary at first and it was weird because I’d never been able to talk to someone so openly before. But the counsellor asked me lots of questions about what made me angry and it helped to get out all the feelings I’d been keeping in.

The biggest thing I’ve taken from counselling is that you should speak to people about how you’re feeling and not hold it all in. I now feel more open minded and more able to talk to people honestly about things.

A counsellor’s persective…“The best thing about working with a young person is allowing them to be heard and gain a new perspective on their particular problem. It is very rewarding to see their progress.”


By the time an average class of 30 children reach their 16th birthdays:

10 of them will have witnessed their parents separate

3 of them will have suffered from mental health problems

8 will have experienced severe physical violence

3 will be living in a step family

1 will have experienced the death of a parent

7 will report having been bullied

These figures are taken from Relate’s recent report, Class of 2011 Yearbook: how happy are young people and why does it matter?

The number of Centres across the country offering Family counselling increased by 21% this year.

40% of people surveyed in The Way We Are Now would like to have more time for their family.

According to the Office

of National Statistics,

12% of families in the

UK are step families.

My two sons were born during a disastrous marriage to a violent first husband. I divorced in 1969 and brought up the children as best I could as a single mum, having to juggle all sorts of jobs.

I remarried in 1978 and the whole family was due to move to Northamptonshire in 1979. My younger son refused to move, choosing to remain in London with his father. He didn’t settle to his studies or in a job and started accusing me of causing his troubles by ‘abandoning’ him at a crucial time of his school life. I have apologised to him many times that he felt this, but he continued to blame me, until in the last year or two before my approach to Relate we lost contact. I was heartbroken.

I first came to Relate on a recommendation from my GP. I was suffering from chest pains and breathing difficulties whenever I talked about my son and knew I needed help. While I was very anxious about counselling, my first meeting at Relate was much easier than I ever imagined. I felt an immediate rapport with my counsellor and felt I was in safe hands.

The difference counselling made for me was realising that while mistakes were made, I had done the best I could under the circumstances, and if even if my son couldn’t move on, it was time for me to do so. This is where I am now. I re-established contact with my son, initially by texting. Eventually I felt more confident to speak with him, and now we meet regularly.

Suffice to say I am very grateful that I was directed to Relate and am very grateful to my particular counsellor.Jane’s name and photo have been changed to protect her confidentiality.14 15

“Brilliant service – I needed someone to talk to and someone was there.”

Relate Response gives clients immediate access to information about our full range of services across the country. Relate Response’s national number (0300 100 1234) and its online therapeutic live web chat service (via www.relate.org.uk) puts people straight through to a trained consultant who can offer help and support to someone who might be at crisis point. The consultant can discuss the range of online, telephone, and face to face services we offer and guide clients into services that best suit their needs and personal circumstances.

Education and learningMaking life better with workshops and courses

Relate ResponseInstant access to support from Relate

Relate Response highlights (2010-2011) Handling over 120,000 calls, helping people to get the service they need

around the country

Delivering over 12,000 therapeutic live web chats

Providing 1,200 counselling sessions by email

Winning the “Best Use of Technology” category in the 2010 Charity Times Awards for pioneering use of the web and digital technologies.

“I found the advice I was given was very useful and

made me feel more comfortable to arrange

to talk to someone.”

How we’ve helped

“I’m very pleased to have found this, it helped greatly, and I feel a bit more in control without getting into an argument with my son. I explained to him what will happen with the guidance I got and feel a lot better about the situation.”


“The day was extremely interesting and helpful and I am so glad I plucked up the courage to come. Thank you.”Attendee of a workshop for individuals.

“I’d like to thank Relate for putting on such a worthwhile workshop. The leader was so knowledgeable and empathic. She not only used her own personal experiences but brought the group together so everyone had an opportunity to discuss their own personal issues. I’ll be putting much of the theory into practice over the coming days, months and years. Thank you – you’ve helped me realise where I’ve been going wrong.”Attendee of a workshop for parents.

“The course has helped me to support parents better emotionally, and mentally. I now realise that talking to someone and trying to give them an answer is not always the solution; it’s about empowering that person to find an answer for themselves.”An Outreach Worker who completed the Counselling skills for non-counsellors course.

Here is just a selection of the feedback we’ve received about LiveChat…

“I was put at ease and found it very easy to express myself

without getting wound up or upset. I was given clear and sensible

advice and already I feel much better.”

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Relate InstituteThe Relate Institute is a centre of excellence for relationship studies. As a source of expertise in working with couples, individuals, children and families, the Relate Institute makes a positive contribution to society’s understanding of relationships and undertakes new research to inform both practice and policy.

The Relate Institute is a faculty of Doncaster College, with an academic programme validated by the University of Hull. Over 300 students undertake training each year at both High Melton, Doncaster and in London.

Courses range from Diplomas to Masters Degrees, including a Postgraduate Diploma in Psychosexual Therapy which is accredited by the College of Sexual and Relationship Therapists.

The Relate Institute offers university validated programmes along with its workforce training packages and continuous professional development courses. These enable students to begin at entry level or to develop their knowledge and ability to work with a range of relationship and sexual issues.

Relate Institute highlights (2010-2011) More than 300 students were enrolled on practitioner

training programmes.

Over 2,000 people have attended Relate continuous professional development courses which are available for Relate practitioners and students, as well as for external individuals and organisations.

April 2011 saw the publication of the latest edition of the Journal of Research and Scholarship hosted by Doncaster College. This was entirely dedicated to showcasing examples of research conducted by both staff and students at the Relate Institute.

Work began on a research project, due to be published in 2012, which will develop a national standard for measuring the effectiveness of Sex therapy work across the country. This project is funded jointly by Relate, the College of Sexual and Relationship Therapists, the Artemis Trust and research organisation, CORE-IMS.

The Relate Institute Annual Lecture was held in London with Agony Aunt Deidre Sanders as speaker.


Relate for BusinessesTraining opportunities for the workplaceDrawing on over 70 years’ relationship expertise, Relate delivers a range of group based learning courses for individuals, professionals and organisations in the corporate, public and voluntary sectors. Core courses are delivered by specialist trainers, incorporating all aspects of workforce relationships and communications training. In addition, we offer a bespoke in house training service for organisations, tailoring courses to take into account a workplace’s practices and policies.

Our work to support employee wellbeingTo help companies achieve their strategic aims and objectives, Relate supports employees’ emotional wellbeing in ways that can reduce absence, increase productivity and improve communication. Relate has worked with large organisations such as BT, Reed in Partnership and the armed forces to create emotional and relational support packages. In particular, we offer support facilities through telephone and email counselling, and through new technologies such as dedicated online live web chat channels for staff to connect directly to a Relate consultant. This can either be to strengthen an existing Employee Assistance Programme or as a bespoke package.

Highlights: Renewing the Riverside contract to deliver a Domestic

Violence and Abuse training programme to its employees.

Initiating a business partnership with Palmer Training to form part of an EU Social Funded consortium to deliver relationship training in the UK.

The Riverside Group has formed a strong relationship with Relate by working together to identify the needs of our tenants and provide a world class level of service. Relate has allowed us to ensure that we are providing the service delivery that our tenants have come to expect.

Riverside Group

Teaching was sensitive to the material and very supportive.

Applying theory to actual cases has really brought it to life.

The course content is fascinating and enhances other aspects of my counselling practice.

The assignments have reinforced the learning in a helpful way.

“”

“

“

“

”

”

”

“

”

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Relate in numbersThese figures represent the whole of the Relate Federation, including the central charity and all Relate Centres.

Total cost of providing relationship support (£m) 08–09 09–10 10-11

Costs of fundraising 0.8 0.7 1.0

Staff costs (direct and support staff) 15.1 18.5 19.8

Premises and infrastructure 9.2 7.9 6.8

Governance 0.6 0.5 0.5

Total 25.8 27.6 28.1

How we funded our services (£m) 08–09 09–10 10-11

National Government Grants 1.1 1.4 1.6

One off National Government Grants 0 0.7 0.3

Local Government Grants 3.2 2.8 3.3

Grants donations fundraising 2.4 3.8 4.0

Investments and other income 1.3 0.7 0.4

Client individual payments 11.3 10.0 9.8

Commissioned and paid for services 6.2 8.8 9.1

Total 25.6 28.2 28.5

Breakdown of servicesThis year, over 151,000 people accessed Relate services.

72%Relationship counselling

10%Children and young

people’s services

7%Family counselling

8%Education and

learning

3%Sex therapy

In addition, we helped with over 120,000 requests for advice and enquiries via our

national Response telephone number and over 590,000 people accessed information

via our website, www.relate.org.uk.

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Local Government Association

Marriage and Relationship Counselling (MRCS) Dublin and Eire

Marriage Care

Men’s Health Forum

Nafsiyat

NCB (National Children’s Bureau)

National Family Mediation

NSPCC

Netmums

One Plus One

Open University

Pace

Pfizer UK

Philip King Trust

Pink Therapy

RAF Benevolent Fund

Relationships Scotland

Respect

Riverside Housing Group

Action for Children

Action for Happiness

Alcohol Concern

Army Central Fund

Artemis Trust

Asian Family Counselling Service

Association for Family Therapy

AVA (Against Violence & Abuse)

Big Lottery Fund

Bircham Dyson Bell

Birkbeck College

British Association for Counselling and Psychotherapy

BT

CAFCASS

CEOP

Charities Evaluation Service

Child Maintenance Options

Citizens Advice Bureau

Claire King Charitable Trust

Clinical Outcomes in Routine Evaluation (CORE)

College of Sexual and Relationship Therapists

Contact A Family

COMAB

Department for Education

Department for Work and Pensions

Department of Health

Doncaster College

Economic and Social Research Council

Family and Parenting Institute

Family Information Direct (formerly Parent Know How)

Fatherhood Institute

Giles Insurance (formerly MCIS)

HEVAN

Home Office

Institute of Family Therapy

Job Centre Plus

Kids in the Middle coalition of charities and agony aunts/uncles

Kids’ Turn (USA)

Scope

TalkTalk

Tavistock Centre for Couple Relationships

Tesco

The Centre for Child Mental Health

The Health Professions Council

United Kingdom Council for Psychotherapy

University of East London

University of Hull

University of Leeds

University of Manchester

University of Sheffield

University of Strathclyde

University of the West of England

Welsh Assembly Government

White Ribbon

Women’s Aid England

Women’s Aid Wales

Yorkshire Forward

Youth Access

Our thanks…go to those organisations that have supported us and worked with us over the past year:


In memory of Professor Douglas Hooper

It was with great sadness to everyone at Relate that in October 2010, Relate’s Vice President, Professor Douglas Hooper, and his wife Mavis, were killed in a car crash.

Douglas was held in the highest regard and with great affection by all who knew him. He was active in Relate since 1958, initially as a counsellor, then supervisor, a Centre trustee and also a national trustee and Chair of our Services Committee in the 1990s. He was a man of great integrity, warmth, humanity and empathy and totally committed to Relate and our clients. He will be sadly missed.

Thanks also to everyone who has made individual donations to Relate

22 RELATE ANNUAL REVIEW 2011 23

Relate, a company limited by guarantee (Company Number: 394221 - registered in England and Wales) and a registered charity (Charity number: 207314). The registered office is Premier House, Carolina Court, Lakeside, Doncaster, DN4 5RA.

www.relate.org.uk or call 0300 100 1234

Inside images © istock.com

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