ANNUAL REPORT

for the

UNIVERSITY LIBRARIES

The University of North Carolina

at Greensboro

2008-2009

Walter Clinton Jackson Library

Music Library

Greensboro, North Carolina

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Annual Report from The University Libraries

2008-09

EXECUTIVE SUMMARY

Highlights for the University Libraries in 2008-2009, fall into five categories:

Research/Collections, Diversity/Inclusiveness, Outreach, Services and Facilities.

RESEARCH/COLLECTIONS:

The University Libraries, along with four other UNC campuses, finalized development of the

Institutional Repository (IR), NCDOCKS. The IR primarily includes scholarly journal articles

that are scanned, described and organized so that they may be easily retrieved by researchers

throughout the world. UNCG electronic theses and dissertations (ETDs) are also included.

The initial population of the IR focused on the scholarship of the Provost and Deans;

additional faculty submissions continue on an ongoing basis. This major accomplishment

fulfills a goal of UNC Tomorrow that seeks to make faculty scholarship available to all

citizens.

For the first time, the University Libraries participated in the Council on Library Information

Resources (CLIR) Fellowship program with support from the Provost’s Office. We hired a

CLIR Fellow who served in partnership with the Hodges Special Collections & Archives

Department and the Theatre Department within the College of Arts and Sciences. The Fellow

worked on integration of the Robert C Hansen Performing Arts Collection as a teaching tool

and on creating a performing arts digital collection.

The Betty H. Carter Women Veterans Historical Project continued to expand and promote its

significant research holdings. The tenth annual Veterans Luncheon, held at UNCG in

November, attracted over 150 attendees. Twenty-two new oral history interviews with

veterans were completed, bringing the total to 277 for this highly significant component of

the collection. Among the outreach activities for the Project was a presentation by two staff

members at Fort Bragg, North Carolina. As this project moves beyond the WWII veterans, we

are looking for additional funding opportunities.

The resources of the Hodges Special Collections & University Archives Department were

augmented significantly by several important acquisitions this year. Perhaps chief among

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these was the acquisition of an important collection of books on bookbinding from well-

known conservator and binder Don Etherington. The approximately 1,300 titles acquired

give UNCG a premier collection on this subject. Important additions to the Manuscripts

Collection are represented by the acquisition of the Egon Wellescz Music Collection, the

Harold Schiffman Collection, and the papers of poet Roy Z. Kemp and Congresswoman Kay

Hagan.

DIVERSITY/INCLUSIVENESS:

The University Libraries, in partnership with nine other academic libraries in the Triad,

received an $862,000 IMLS Laura Bush Grant to establish the Academic and Cultural

Enrichment (ACE) Scholars Program. The past year was spent promoting the program and

recruiting 12-15 students from underrepresented populations to the UNCG LIS Program.

The new students will begin in fall 2009.

The University Libraries hired its first Post- MLS Resident Librarian. This librarian, who

began in fall 2009, will be with us for two years. He rotated through three departments in the

first year, and will concentrate on cataloging and special collections in the second year.

A Diversity Coordinator was appointed. He has done a wonderful job working closely with

our Post-MLS Resident Librarian and serves as Chair of the new Diversity Committee. This

year we created a new diversity web page. Adding content to the Diversity web page is a

new way to communicate with the campus and the Greensboro community.

OUTREACH:

The University Libraries, in collaboration with Wake Forest University’s Z. Smith Reynolds

Library, hosted the first-ever library entrepreneurism conference on June 3-4, 2009 in Elliott

University Center. The title: Inspiration, Innovation, Celebration: An Entrepreneurial Conference

for Librarians captured the spirit of the event. This international conference included

nationally prominent keynote speakers and received excellent sponsorship from vendors and

publishers.

SERVICES:

Jackson Library expanded the area in which we provide 24X5 services, based on usage

statistics and requests from the student body. Students are now able to use all floors of the

Jackson Library Tower to study and do research. In addition, the University Libraries started

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to loan laptops to students. Hourly as well as 7-day borrowing is allowed. This service has

been very popular with students.

As Chair of ULAC (University Libraries Advisory Committee), the Dean of University

Libraries focused attention on how the UNC system libraries were meeting the PACE

initiatives. Meetings were held at General Administration, and documented updates were

provided showing how the UNC libraries were furthering the PACE initiatives. As part of

this initiative, the UNC system libraries worked on the implementation of a UNC system-

wide WorldCat Local with rapid ILL delivery of materials. This project will finally bring one

virtual catalog to the UNC system, and will allow for overnight receipt of shared resources.

The Acquisitions Department worked with others in the University Libraries to broaden

offerings of electronic books for the students, faculty, and staff of UNCG. One product offers

more than 1,600 information technology, programming, and management e-books. A patron-

driven selection option was offered through one vendor; records for e-books in selected

subject areas were downloaded into the library’s catalog, and the library purchased those

books that were accessed by our community of users.

The University Libraries responded quickly to the State’s budget shortfall, and met

guidelines regarding collections expenditures. Starting in mid-April, staff cancelled all one-

time orders, contacted vendors to stop shipment of materials, and made arrangements to pay

invoices after July 1. Members of the Acquisitions Department prepared numerous reports to

assist the Assistant Deans and library liaisons with making collection decisions relating to

database subscriptions, journals, serials, and standing orders.

FACILITIES:

Significant renovation plans are underway for Jackson Library. We are working with

Lambert Architecture and Interiors for phases 1 and 2 of a five-year, five- phase plan. The

goals are to expand the space for our growing Archives collections, move Data Services and

the Government Documents Collection, create more collaboratories and space for the

information commons, expand our instruction lab to double its existing size and work in

collaboration with ITS to renovate and modernize the SuperLab. To prepare for the first

phase, Jackson Library embarked on a major weeding project of our government documents

collection and multiple copies/formats.

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INSTITUTIONAL EFFECTIVENESS HIGHLIGHTS

After it was concluded from student focus groups, surveys, head counts and observations

that the space provided on the first floor of the tower was insufficient, the 24/5 service space

was expanded to include the Jackson Library tower in fall, 2008. Additionally, vending

services were added to accommodate 24/5 users since convenient, safe food services on

campus are unavailable during these hours. Counts of the number of 24/5 users, taken one

week per month, indicate that usage increased 164% and 145% in April and May 2009,

respectively, versus April and May 2008. These counts do not include users inside the

SuperLab.

Laptop lending was instituted in fall 2008. It was concluded from student focus groups and

observational studies conducted in spring 2008 that there was need for more computers and

for users to be able to move about the buildings with computers as well as for use outside of

the Libraries. Forty laptops were purchased; 35 for Jackson, 5 for Music. Twelve were

circulated for 7 Days; 28 for 4 Hours use inside the Libraries. Both loan types quickly became

very popular. One month into the service, a request feature was added for 7-Day laptops.

After a semester, when it was determined that there were not enough 7-Day laptops to meet

need, six laptops were re-designated. . The popularity of this service continues to grow. As

of May 31, 2009, 2,875 4 Hour and 260 7 day laptops circulations have been recorded in

Jackson; circulation for 4 Hour laptops increased 79% in spring over fall; 7 Days, 105%.

In January 2009, the configuration of computers designated for public use in Jackson Library

was changed to provide for 12 Express machines with a 15 minute time limit; 4 public login

machines with a 1 hour time limit; and catalog only, internet access restricted machines on

each floor. This change was made in response to comments made in focus groups, on

surveys, and in general from UNCG students, faculty, and staff concerned about possible

misuse by and behavior of the general public.

Student focus groups and surveys determined a need for some undergraduates to have

individual, designated research and study spaces. Since summer 2008, undergraduates have

been able to reserve study carrels on a term by term basis. Formerly, only faculty and

graduate students were able to reserve carrels.

ERIT formally analyzed the library web site using benchmarking, usability testing, focus

groups, surveys, card sort, and a review of the literature. Based on the assessment data we

gathered, the UNCG Libraries has begun a thorough and complete review and redesign of

the entire site.

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ACTIVITIES RELATED TO TEACHING

The University Libraries conducted a nine-week training module for University Libraries

faculty and staff titled “Exploring Web 2.0”. Staff that completed all nine weeks of training

was given certificates.

Working in conjunction with faculty and in support of classroom instruction, library faculty

in the Reference and Instructional Services Department conducted a total of over 300

instructional sessions, reaching approximately 7000 students during 2008-2009. In addition,

they provided an online tutorial on basic library skills and an information literacy game used

by faculty and individual students. Reference Librarians also conducted activities educating

students about plagiarism, including three workshops through the Office for Adult Students

on citation and avoiding plagiarism, and a project with the Assistant Dean of Students to

create a class-length presentation on Academic Integrity for University Studies classes, which

was presented to two classes.

Three librarians worked with the Director of the Writing Center to provide a two-day

workshop for faculty: Curriculum Enhancement with Research and Writing Skills June 9-10, 2009.

Faculty revised a syllabus to integrate these skills more thoroughly into a course.

Staff members in the Hodges Special Collections & University Archives Department made

presentations to UNCG classes in the following departments or programs: Romance

Languages, Library & Information Studies, Women and Gender Studies, English, Exercise

and Sports Science, History, Undergraduate Scholars Class, Undergraduate Honors Class (2),

Freshman Seminar Class and UNS. In addition to these regular UNCG classes, several classes

were prepared for Residential College courses.

Library faculty continue to share their expertise with LIS students by teaching one or more

sections of the following classes: LIS 340 (Organizing Library Collections), LIS 688 (Special

Collections Librarianship), and LIS 688 (History of the Book). In addition, the Head of the

Music Library is embedded in a class required for all freshmen music majors (Introduction to

Musicology - MUS135)

Acquisitions Department staff members and the department head provided training to

library staff from North Carolina Central University during their site visit to learn about use

of the acquisitions module with the SirsiDynix integrated library system’s WorkFlows staff

interface.

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The University Libraries worked closely with Dr. Susan Walcott, Associate Professor at the

Department of Geography and provided assistance in supporting her grant proposal in

establishing the Asian Study Program at UNCG. The federally- funded program ($200,000) is

for undergraduate students who are interested in pursuing an interdisciplinary study of the

vast regions of East, Southeast and South Asia (mainland and maritime). The University

Libraries committed $8,000 of collection funds to the program as a matched materials fund to

the grant project, in addition to $2,000 from the grant, with a total of 278 volumes purchased

to support teaching activities of the undergraduate program.

The University Libraries welcomed new UNCG faculty in the fall 2009 by hosting a New

Faculty Reception, with more than 35 faculty members and library representatives attending

along with the Libraries’ liaisons. The event provided an opportunity for new faculty to

become familiar with the Libraries’ collections, programs, and services. It was also an

opportunity to make connections between the library representatives and the library liaisons

in terms of building library collections.

ACTIVITIES RELATED TO RESEARCH, SCHOLARLY,

AND CREATIVE ACTIVITY

Numerous presentations and publications emanated from our library faculty, and are

reflected in Sedona. The following are additional highlights of that activity:

A document was developed to show how the University Libraries support faculty research

and the Office of Research and Public/Private Sector Partnerships. A University Libraries

research web page was also created and linked from the ORPPSP site. Examples of how the

Libraries support research include: our collaboratories, digital media services, data services,

web support and the usability lab, through large scale digitization projects, digital image

hosting, our institutional repository and library liaison program, the research databases and

journals that we acquire and our journal publishing support program.

A bibliography that highlighted libraries resources was used for the April 17th Wellness

Center Safe Zone program. The resources also included audio visual materials from the

Teaching and Learning Center.

The Diversity Committee presented a monthly film series that featured various people and

issues related to diversity during Fall 2008 and Spring 2009. The committee collected and

previewed many films to make choices that fit the theme and workshop time period of less

than 1 hour. Outside speakers were often invited to lead the discussion. A variety of brewed

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teas was brought in to share to the group. This series was a much enjoyed out-of-pocket

expense of the sub-group members.

A librarian is leading the University Archives Student Organizations Planning Project. This

project will include providing workshops to student organizations leaders about archives

and how their organization can capture and archive historical documents to share with

future UNCG students.

The Scholarly Communications Committee was established as a committee of the Faculty

Senate. Throughout the year the University Libraries offered outreach workshops to the

academic faculty to increase their awareness of open access publishing, institutional

repositories and scholarly communication issues. The University Libraries solicited journal

articles published by UNCG faculty and posted them on NC DOCKS, an institutional

repository platform where peer-reviewed journal articles may be accessed worldwide to aid

research and scholarly activities. Since January 2009, the University Libraries have uploaded

more than 500 journal articles into NCDOCKS.

The Hodges Special Collections & University Archives Department used restricted monies to

fund a researcher while promoting the use of Special Collections / Archives resources. The

first award was made (Summer, 2009) to a scholar from the University of California System.

He will be conducting his research using the Girls Books in Series Collection.

ACTIVITIES RELATED TO PUBLIC/COMMUNTIY

SERVICE/COMMUNITY ENGAGEMENT

The University Libraries entered into a reciprocal borrowing agreement among the Triad

Academic Libraries Association (TALA) members in August 2008. This agreement enhances

the research abilities of UNCG students, faculty, and staff because they are now able to

borrow not owned or checked-out items directly from the 13 other TALA libraries. This

agreement is in addition to a similar one in place among the UNC system libraries.

See Appendix A for information related to this topic.

Updated borrowing agreements were negotiated and implemented with the Guilford County

School System, Randolph Community College, and Rockingham Community College.

Students, faculty, and staff at these schools have access to the collections of the UNCG

libraries in support of their academic and research endeavors.

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The University Libraries are distributing business research widgets to members of the local

community in an effort to support local economic development.

The local business community was served by a workshop on company and market research

at the Annual Piedmont Triad Business Showcase and consultations on market research for

Triad businesses attending Exportech, hosted by the U.S. Department of Commerce.

Staff members have given outside consultations for personnel at Davidson Community

College, the High Point Museum, and the Junior League of Winston-Salem for starting or

preserving an archive.

ACTIVITIES RELATED TO TRANSFORMATIONAL

STUDENT EXPERIENCES

The Digital Projects unit hosted two student interns for the Civil Rights Greensboro project.

This participation gave them extensive experience scanning and digitizing materials.

Librarians served as liaisons and provided outreach to a number of student groups on

campus including living-learning communities, Intercollegiate Athletics, the International

Programs Center, Student Success Programs, campus radio station WUAG 103.1, Residential

Life, Campus Advisor for a fraternity, and a variety of others.

Library liaisons to academic units conducted over 700 in-depth consultation sessions with

individuals or small groups of faculty, graduate students and undergraduates in person, by

phone, chat and email.

Reference librarians increased assessment efforts through a pilot project administering a pre-

test and post-test for 9 classes through Blackboard, measuring the impact of instruction

sessions on information literacy skills.

The University Libraries continued to offer Game Night once per semester, providing

informal activity that reaches approximately 300 students per year, working with Active

Minds, a student organization.

The Reference and Instructional Services Department, Cataloging Department and Hodges

Special Collections & University Archives Department offered internships, including

extensive training in reference skills, to library science graduate assistants and department

members served in mentoring role by coaching them on preparing vitas and participating in

mock interviews and presentations sessions.

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ACTIVITIES RELATED TO INTERNATIONALIZATION/

INTERCULTURAL/INCLUSIVITY

Members of the Reference and Instructional Services Department and the Dean of University

Libraries attended the National Diversity in Libraries conference and a post-conference

workshop on the Diversity Residency experience in October, 2008. They presented papers on

collaboration opportunities with the LIS Program surrounding diversity issues.

The University Libraries hosted Tonja Hunter as part of an exchange program with the

Association of Southeastern Colleges and Research Libraries (ASERL) and the Historically

Black Colleges and Universities Libraries Alliance (HBCU). Ms. Hunter spent two weeks in

the Reference and Instructional Services Department, consulting with UNCG librarians and

working on projects related to information literacy and low performing first year students

and participating in visits to other local academic libraries to discuss their information

literacy programs. As part of the exchange, library faculty from UNCG visited her home

institution, Lawson State Community College in Birmingham and Bessemer Alabama.

The University Libraries’ first Post-MLS Resident Librarian began on July 15, 2008. He has

concluded two 4-month rotations in The Reference and Instructional Services Department

and in the Cataloging Department. This summer he is completing the 3rd rotation in the

Hodges Special Collections & University Archives Department. He also worked 6 hours at

the Multicultural Resource Center each week. He plans to work in the Cataloging

Department on projects related to both archives and the library collections during his 1-year

assignment during 2009-2010. This librarian also planned and moderated a program that

featured 3 UNCG African American faculty who authored books during the year. The

program was well attended by students.

The Academic and Cultural Enrichment (ACE) Scholars Program was created through a

grant funded from the IMLS Laura Bush 21st Century Librarian Program. The project was

funded with $862,000 in June 2008 as a collaboration between the University Libraries, the

Department of Library and Information Studies (LIS), and nine participating academic

libraries in North Carolina. The Program has recruited and will prepare twelve

underrepresented librarians through a two-year MLS degree program at UNCG. The

Library Diversity Committee and all libraries faculty are looking forward to assisting where

needed. Planning with the partner libraries and publicizing the program to recruit students

to apply was the emphasis this year.

The University Libraries hosted two librarians from the Shanghai University of Finance &

Economics Library in fall 2008. They conducted their research projects, interacted with

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library faculty and staff, exchanged their work experience, shared the best library practices,

and presented two sessions on library projects in China. A Planning Team was formed to

provide the two librarians with pleasant and positive experience at UNCG. Upon their

return to Shanghai, China, they shared their UNCG experience with the librarians at several

university libraries in Shanghai who are making inquiries to explore exchange programs with

the UNCG Libraries.

The University Libraries hosted the visit of Ms. Zina Sochirca, Director of Information &

Library Science Department at the Free International University of Moldova. Ms. Sochirca

came to UNCG and discussed a potential grant proposal that would help the Moldovan

library to train its librarians and would enhance the use technology at the library. The draft

of the grant proposal was shared with the librarians from other participating libraries at

UNC- Chapel Hill, UNC- Wilmington, Eastern North Carolina University, and North

Carolina State University. Though the group decided to postpone the grant proposal in

order that more information about the Moldovan library and its needs would be learned, the

visit helped establish the connection between the Moldovan library and UNCG Libraries.

The University Libraries hosted the visit from the U.S. Ambassador (Mr. Asif Chaudrey) and

the officers of the Moldovan Embassy (Ministry Counselor Andrei Galbur and First Secretary

Iurie Tabuncic) to UNCG in February 2009. It was a wonderful opportunity to increase the

visibility of the UNCG Libraries and demonstrate the quality of the Libraries’ programs and

services to a large audience.

The Assistant Dean for Collections & Technical Services was invited as a Team Leader for a

U.S. delegation to China as a part of the Think Globally, Act Globally Project, sponsored by the

President’s Committee on the Arts and the Humanities (PCAH) and Institute of Museum and

Library Services (IMLS) in the U.S., and the Ministry of Culture in China, with partnership of

University of Illinois, Chinese American Librarians Association, and Library Society of

China. It is the first library collaborative program supported by the governments from the

two nations. The U.S. Team met with the officials of the Ministry of Culture in Beijing in May

2009, visited the National Library of China, Nanjing Library, and Nanjing Normal University

Library, exchanged ideas and best practices with the librarians in China, and gave

presentations. The librarian provided five translation sessions and seven presentation

sessions on library administration and budget process during the visit in China.

Two other library faculty gave international presentations this year. The Head of the Music

Library, spoke at the International Association of Music Libraries/International Musicological

Society in Amsterdam on “Nadia Boulanger and Louise Talma: Portrait of a Relationship”,

and the Reference and Data Services Librarian presented at the International Association for

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Social Science Information Service and Technology in Tampere, Finland on “Data Librarians

Represent!: Integrating Data Services Into the Social Science Research Process”.

ACTIVITIES RELATED TO TECHNOLOGY

The Electronic Resources and Information Technology Department (ERIT) provided

leadership through a variety of initiatives this year. Two cutting-edge national projects, NC

DOCKS and the Blackboard Portal, were launched. Journal Finder was sold to WT Cox,

which enabled the University Libraries to come out about $500,000 ahead of where we would

have been if we never created Journal Finder. ERIT’s Development Team completed all NEH

grant tasks related to the Slavery Petitions Project. As part of our state-wide leadership

responsibilities, a new and better UNC-system agreement was implemented for Elsevier

journals. And, in response to the budget crisis, ERIT renegotiated Carolina Consortium

agreements to save member libraries tens of thousands of dollars. ERIT launched and then

assessed two new interdepartmental teams for Instructional Technology and for Databases.

They lead the implementation of the grant-funded UNC-system WorldCat Local initiative.

The University Libraries formally launched the Women Veterans web site in November,

2008. The Digital Projects unit extended their integration into the classroom by creating a

website for Dr. Filene’s local history class. EBSCO picked up the ERIT-hosted Journal of

Backcountry Studies. The University Libraries received a $75,000 grant for Civil Rights

Greensboro and are on track to deliver the project as stipulated in the grant. This year ERIT

was nationally recognized for its significant contributions to librarianship when it received

an IGI Library Technology Excellence award.

In March 2009, the login process for the Renew Items/My Account feature on the Libraries

web pages was changed to allow login by UNCG ID number instead of the last 10 digits on

the front of the UNCG ID card and the first 4 digits of the UNCG Pin. This change allows

UNCG students, faculty, and staff to login to their accounts using a number that they

commonly use for other purposes, thus, making it easier for them to login successfully and

significantly reducing the number of calls to the Access Services Desk to determine the

correct login.

Access Services implemented the use of handheld PDA devices, called PocketCircs, to count

the number of items picked up in the building for re-shelve. Instead of bringing picked up

items to Access Services to count by scanning the barcodes at a PC with Workflows installed,

items are picked up each floor, scanned with the device, the re-shelved directly. This process

is less time-consuming and allows for items used in the library to be returned to the shelves

more promptly.

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In summer 2008, Desk Tracker, a web based data collection and retrieval program, was

implemented in the Access Services and Reference and Instructional Services departments

and in the Music Library to count public service questions. Questions are counted by entries

made into selected categories that allow us to determine not only how many questions are

answered, but what types. Desk Tracker provides easy-to- run analysis of this data to

determine how many questions are answered per month, week, and by hour of day. This

data is used to adjust staffing levels based on activity levels.

A new Resource Scheduler developed by ERIT, used to book the Collaboratories, was

implemented in fall 2008. This scheduler is more user friendly for both library users and staff

than the previous one.

The University Libraries initiated an e-book experimental project with Coutts, a monographic

vendor, to test the vendor’s Patron-Selection program on e-books. The vendor uploaded e-

books on Computer Science based on the UNCG collection profiles. If the titles was used and

downloaded twice, then the item was charged to the University Libraries’ account with the

vendor. It appears that the UNCG students gradually become comfortable with this type of

materials. They are using e-books in certain disciplines such as Computer Science.

ACTIVITIES RELATED TO FACILITIES AND

AUXILIARY SERVICES SUPPORT

This year, Jackson Library expanded their 24/5 space to include the entire Tower. Students

confirm that it has been a very positive and effective change. In addition, we have renovated

and redesigned an alcove in the Reference and Instructional Services Department, using the

generous funds given to us by Ms. Brandon Bensley. The area is now called the Julia

Cameron Trice Alcove, named after her grandmother, provides an attractive quiet study

space for students on the first floor of the building. The space is decorated with posters from

the Robert C. Hansen Performing Arts Collection.

Jackson Library completed the much-needed project to replace and refurbish the Tower and

original building elevators. We are thrilled that this has been completed—they run smoothly

and students are no longer getting trapped.

The Jackson Library Space Assessment Report was completed and the process of creating

strategic directions based on report’s recommendations began with Lambert Architecture

and Interiors. In preparation for renovation work, staff surveyed the third floor of the Main

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Library and drew up extensive plans for utilizing this space for further growth and

development of University Archives and Manuscripts.

To keep renovation plans going, we locally remodeled or adjusted space considerations for

the administrative offices, 5th floor stack space, basement services area and spaces related to

implementation of 24/5 services.

ACTIVITIES RELATED TO PUBLIC

AND PRIVATE SUPPORT

The University Libraries sold Journal Finder to WT Cox. The University Libraries will receive

$87,000 for this sale during 2009-2011.

Development:

Monies Received: $192,298

Monies Pledged $263,585

Total: $457,952

Gifts of note:

Elaine Penninger $100,000 current gift annuity and $250,000 will bequest

Dr. Harold Schiffman and John Perry-Camp $30,000 preservation fund

Congressman Howard Coble $10,000

Kay Hagan’s papers – not valued

Confidential acquisitions gift fund $5,000

Stanley Frank Preservation Fund $7,500

David and Pam Sprinkle $2,500

Confidential Enrichment Fund $500

Gifts in Kind:

Papers of the Honorable Howard J. Coble $6,750

Estate donation of Dr. John Philip Couch $6,337

Book collection from Mr. Jerome Cushman $52,500

Performing Arts Collection of Dr. Robert Hansen $124,170

Book donation from Rabbi Avi Magid $12,750

Jugtown Pottery Collection from Mrs. Isabelle M. Perry $500

Wellesz Collection from Dr. Harold Schiffman $24,226

Music book collection from Mrs. Susan Shoaf $10,130

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It was the second year that the Libraries received $5,000 of the BB&T fund and purchased

about 130 items on the themes proposed by the donor. All materials were received, cataloged,

and placed on the shelves of the Reading facilities.

Grants:

$862,000 IMLS

$75,000 North Carolina State

ACTIVITIES RELATED TO ADMINISTRATION

AND STAFF SUPPORT

The University Libraries completed implementation of career banding for the remainder and

majority of the library staff. Additionally, we were able to develop a system to provide

equity in SPA salaries, reflecting the changes made in this career banding cycle. The

University Libraries used a portion of increased enrollment funds to correct these inequity

issues. Additional departments were also restructured based on career banding.

The increased activity and security needs related to the opening of the Tower for 24/5 service,

necessitated additional staff. In fall 2008 a vacated position in ERIT was re-purposed as a 9-

month 24/5 Assistant and assigned to the Access Services Department.

Training (Getting Past "No") for Libraries’ public services staff on dealing with difficult

patrons was provided. Graduate students from UNCG's Conflict Resolution Program

conducted four sessions.

The University Libraries are designing and developing an intranet to facilitate to library-wide

communication and better support library employees.

The University Libraries supported and implemented support of major events throughout

the year including international conference for entrepreneurism, Friends Annual Dinner and

multiple speaker events drawing on multiple resources, i.e. food, space, travel and

marketing.

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OTHER SIGNIFICANT ACHIEVEMENTS

Program Recognition

FACULTY: (Represents Fiscal Year 2008 – 2009 Activity)

Appointments:

Jason Alston, Diversity Resident, effective July 15, 2008.

Cathy Griffith, Interim Head of Access Services, effective July 1, 2008.

Cathy Griffith, Assistant Head of Access Services, effective June 30, 2009.

Kimberly Lutz, Assistant Director of Communications and External Relations,

effective September 2, 2008.

Beth Filar Williams, Coordinator of Library Services for Distance Education, effective

July 1, 2008.

Susan Wiesner, CLIR Postdoctoral Fellow, effective August 18, 2008.

Promotions: Michelle Belden, promoted from SPA – Archivist I to Professional Librarian/

Technical Services Archivist, effective July 14, 2008.

Resignations: David Guion, Music Cataloger, effective June 30, 2009.

Significant Achievements:

Jason Alston

Jason Alston assisted UNCG’s Multicultural Resource Center with several undertakings in an

attempt to improve the library-related services in the space, including: making purchasing

decisions for some of the center’s resources, cataloging some of the space’s new materials,

assisting the MRC’s director with a student employee training session, recommending

equipment updates for the facility, and consulting with Terry Brandsma to match the MRC’s

circulation loan periods with those of the University Libraries. Jason also assisted Cataloging

with cataloging projects in the Interior Architecture Library, and assisted Special Collections

and University Archives by converting some finding aids to Encoded Archival Description

and by cataloging some home economics pamphlets in an ongoing Special Collections

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project. Jason contributed to the Civil Rights Greensboro project by selecting some

documents for digitization and by writing a literature synthesis about the Greensboro sit-in

movement. Jason conducted a brief training session teaching University Libraries employees

about the benefits of GOBI’s “GOBI Peer” feature. Jason also assisted the UNCG’s

Department of Library and Information Studies by offering input on how to tailor the new

ACE Scholarship Initiative to best serve the incoming students; Jason collaborated with LIS

faculty and the University Libraries’ Diversity Coordinator to select the candidates best

suited to receive scholarships through this initiative. Jason delivered a resolution on behalf of

the Black Caucus of the American Library Association at the funeral of the BCALA’s founder,

Dr. E.J. Josey, and offered remarks regarding diversity at a research colloquium for diversity

scholars at North Carolina Central University’s School of Library and Information Science.

Jason spoke about his position with the University Libraries in the Carolina Peacemaker's

article, "First diversity resident urges Blacks into library science field".

Rosann Bazirjian

Rosann Bazirjian had an article published in the ACRL Conference Proceedings titled

“Replication of the OCLC Perceptions Study: The Experience of Two Academic Libraries”.

This article was co-authored with Lynn Sutton. She also had another article accepted for

publication in College and Research Libraries titled “Library Service Perceptions: A Study of

Two Universities”, also co-authored with Lynn Sutton. She presented two papers: “The Role

of Library Education in Increasing Diversity” at the National Diversity in Libraries

Conference, and “Replication of the OCLC Perceptions Study” at the Association of College

and Research Libraries Conference. She served as Chair of the University Library Advisory

Council (ULAC); a member-at-Large on the ASERL Board (Association of Southeast Research

Libraries); and a delegate at OCLC’s Global Council.

Tim Bucknall

Tim Bucknall led the Carolina Consortium's 130 schools to a savings of over $230 million on

70 products. In response to the economic crisis, he renegotiated an additional cost savings for

member institutions. He was also a runner-up for the national 2009 Library IGI Technology

Excellence Award.

Terry Brandsma

Terry Brandsma served as Chair of the Automation and Networking Committee of the

University Libraries Advisory Council’s (ULAC) and continues to serve as implementation

co-chair of the UNC System Virtual Library Catalog and Resource Sharing Project. This

project includes a union catalog for all items held by the libraries of the 17 UNC campuses, a

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user-initiated request mechanism, and a rapid delivery system. He also serves as the

Assistant Editor for Web Publishing for North Carolina Libraries, the official peer-reviewed

publication of the North Carolina Library Association. On campus he served on the Faculty

Senate’s Academic Computing Committee, the Promotion and Tenure Guidelines

Committee, and continues as the Libraries’ representative on the Banner Student Users

Group. While on the Promotion and Tenure Guidelines Committee he worked on major

revision to the University’s Promotion and Tenure Guidelines and the Evaluation Guidelines

for Promotion and Tenure to incorporate recognition of public scholarship and community

engagement. He co-presented and moderated “The Virtual UNC Libraries Catalog, A

Preview and Discussion” at the 2008 UNC CAUSE Conference in Greensboro, NC, and

presented “Tips and Tricks for Quick System Administration” and moderated the “System

Admin (Windows) Sharing Session” at the 2009 CODI/UUGI Joint Conference in Dallas, TX,

and presented “Maestro, Musician or Wannabe? Community Building and Sharing for

Symphony Users” at the 2009 NC SIRSI User’s Group Meeting in High Point, NC.

Betty H. Carter

Betty Carter taught two new classes: FRE 353 and WGS 350. She was a member of the

Chancellors Installation Planning Committee. She participated in “A History of Women’s

Civic Engagement at Bennett and UNCG” sponsored by WGS and chaired by Hepsie

Roskelly. She won the Women & Gender Studies Staff Recognition Award. Betty created the

University Libraries Research Grant for SCUA, and was involved in the planning and

coordination of first SCUA Open House for campus faculty. She also updated the chapter on

UNCG history in the UNS 101 textbook.

Mary Jane Conger

Mary Jane Conger, with the help of several members of the Cataloging Dept., organized,

cataloged and classified materials located in the Interior Architecture Library. This

transformed the room from piles of books and samples into an inviting place. At the same

time, it allows their students and others across the campus to discover and have access to the

materials. She also set up a practicum opportunity for LIS students in the Cataloging

Department. The first student successfully completed a practicum in the first summer

session. With Mac Nelson, she taught four sessions of LIS 640: Organizing Library

Collections, introducing students to MARC records, AACR2 and Library of Congress

Classification. She also continues to chair the Tenure Attainment Recognition Committee and

served on ten other library committees. With Marcie Burton, she did a presentation at the

North Carolina SIRSI Users’ Group Meeting in May 2009 on “The Adventures of Loading

Authority and Bib Records.”

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Richard Cox

Richard Cox has presented six times at five different local, state, and international conferences

including: Computers in Libraries 2009; Launc-ch 2009 Annual Conference; UNC CAUSE

Conference, Greensboro, North Carolina; 2009 Tri-IT Conference. He was also invited to co-

author an article for the Journal of Web Librarianship, which has since been accepted for

publication. Richard continued to chair the UNCG Web3 Project Team, as well as serve on

numerous committees and working groups, including the Library Web Advisory Committee,

various digital projects teams, Blackboard 7.3 Taskforce, Academic Information Technology

Professionals Group, Assistive Technology Advisory Board, University Web Developers

Group, UNCG Web Oversight Committee, and the Blackboard Technical Team.

Steve Cramer

Steve Cramer has the following title in press: Williamson, N. & Cramer, S. “Enhancing

Governmentally-Sponsored Export Trade Promotions through Better Segmentation of the

Market of a State's Manufacturing Concerns”, International Trade Journal. He gave the

following presentations: “Data Literacy for Reference Librarians; Or, How to Win at Statistical

Jeopardy” at the ACRL National Conference in Seattle, Washington; “I Love it when a Plan

comes together': a Workshop on Creating In-Class Exercises to Support Research Instruction” at the

Library Instruction 2.0 Conference, Chapel Hill, North Carolina. He gave the following

economic development workshops: Cramer, S. & Thomas, M. “Business Information: A Focus on

Company & Market Research” at the Annual Piedmont Triad Business Showcase, Greensboro,

North Carolina, and, Cramer, S. & Thomas, M. “Market Research: Resources & Strategies”. He

gave an invited presentation at ExporTech: U.S. Commercial Service, Dept. of Commerce,

Greensboro, North Carolina. Steve organized the Business Collections Workshop, Greensboro,

North Carolina, parts I & II (fall 2008 and spring 2009). He serves as a negotiator for the

Carolina Consortium and is an NCKnows Librarian.

Kathryn Crowe

Kathryn Crowe served on two sub-committees of the University's Strategic Planning

Committee - the Collaboration Value Group and the Education and Leadership Work Group.

She co-presented “Using Evidence for Space Planning” at the ARL Effective Sustainable

Practical Assessment for Libraries with Mike Crumpton and also co-published an article in the

Conference Proceedings. She wrote one invited article for Library Columns. With Amy Harris

and Mary Krautter she obtained a grant and presented a two-day workshop for faculty,

"Curriculum Enhancement with Research and Writing Skills." She chaired the Sally and Alan

Cone Fund Committee and served on the Advisory Committee to select the Associate Provost

for Planning and Assessment. She chaired ACRL's Heads of Public Services Discussion

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Group and served on ALA LLAMA's Using Measurement Data for Library Planning and

Assessment Committee and NCLA's Women's Issues in Librarianship Board. She was

selected to participate in the ARL Service Quality Evaluation Academy and ACRL's

Information Literacy Assessment Immersion.

Mike Crumpton

Mike Crumpton worked this year with the campus Facilities Design and Construction

Department as well as contractors, designers and the budget office to move space renovation

in a positive direction. From the Space Assessment Report completed last year, goals and

objectives, as well as project definitions and budget constraints were developed and

addressed for a phase one of space renovation to expand the area needed for additional

archives and manuscripts including addressing related building code issues. In addition,

Mike oversaw the state funded elevator refurbishment project as well as several special

smaller building improvements. He worked with the Human Resources Librarian to

complete the rollout of career banding for SPA staff and they also created a benchmark for

salaries to solve inequity issues within the organization. With the AD for Public Services,

Mike presented and published proceedings at the ARL Assessment Conference in Seattle

titled, “Using Evidence for Library Space Planning”, as well as wrote or contributed several

other pieces regarding the assessment of space. Mike serves as the University Libraries

representative to the University’s Institutional Effectiveness Committee as well as participates

on three working committees with the American Library Association’s LLAMA division.

Mike also earned his Senior Human Resource Professional certification this year and a

certificate from NC State on community college teaching.

Sarah Dorsey

Sarah Dorsey gave two international presentations: “Louise Talma and the MacDowell Colony: A

Saving Grace”. Feminist Theory and Music 10, Greensboro, North Carolina. (she also served

as local arrangements chair) and “Nadia Boulanger and Louise Talma: Portrait of a Relationship”

at the International Association of Music Libraries and International Musicological

Society, Amsterdam, Netherlands. She received ITF money for this trip. She presented

nationally with a panel group on “Going Green in the Library: It's Not Just for Contractors”.

Inspiration, Innovation, Celebration: An Entrepreneurial Conference for

Librarians, Greensboro, North Carolina. She also presented with Michael Crumpton and Beth

Filar Williams on “It’s Not Easy Being Green, the Politics and Issues of Establishing a Green

Environment”. This was a keynote presentation for The Green Paraprofessional, East

Carolina University, Greenville, North Carolina and “Starting a Sustainability Film Series at

Your Library – And Sustaining It!” also at the Green Paraprofessional, East Carolina

University, Greenville, North Carolina. Sarah serves as Co-Chair of the Music Library

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Association Bibliography Round Table. She created and serves as Chair of the Green Library

Group, and as Chair of the Communication and Outreach Group of the campus Sustainability

Committee which includes coordination of the Sustainability Film and Discussion Series. She

presented to students of the Film Department fall semester of 2008 and during that

presentation a new project was born - a contest for Sustainable Shorts which will occur Spring

semester 2010 and presented to Food for Thought during the Spring Semester. Web 2.0 is

moving the Music Library into the 21st century just in time – as Sarah worked on the

establishment of a chat widget and the Music Library blog to help connect with our patrons.

Bill Finley

Bill Finley served as co-director of the George Herbert Conference at UNCG (October 9-11,

2008), having input into all phases of planning. He also served as the chair of one of the

sessions of this conference. He organized a series of book arts events for Spring, 2009: (a) a

presentation by Bill Stewart of Vamp & Tramp Books; (b) a panel discussion by area book

artists; (c) a demonstration / workshop by local book artist Suzanne Martin; (d) a talk by Don

Etherington on his career as a leading conservator; and (e) an exhibit of artists' books; as well

as aiding several classes in the area of book arts. Bill facilitated the acquisition and transfer of

a large collection of books on book binding from Don Etherington. He also taught an LIS 688

class on Special Collections Librarianship.

Christine Fischer

Christine Fischer co-presented New “Services” in Technical Services” at the North Carolina

Serials Conference, serving on a panel that included Beth Bernhardt. She was chair of the

Head of Access Services Search Committee. She organized site visit by six NCCU librarians

and staff for demonstration of acquisitions module of library system. She served as Elections

Committee Chair for the University Libraries faculty and as Chair of the Faculty Senate

Committee on Committees, organizing the election/appointment of unit representatives to

University committees as well as the at-large election. She served on the Faculty Senate

Scholarly Communications Committee. She served as member of ULAC Approval Plan

Team. She has held the position of past president of the North Carolina SIRSIDynix Users’

Group and participated in program planning.

Amy Harris

Amy Harris served on the University Teaching and Learning Advisory Committee and

Academic Integrity Committee. She also served on the Collection Management Committee,

Marketing Committee and Search Committee for First-Year Instruction Coordinator and

Reference Librarian, and on the editorial board of MERLOT, a peer-reviewed learning

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materials archive. At ALA, Amy served on the Web Committee for ALA's New Members

Roundtable and as served as ALA liaison to NCLA’s New Members Roundtable. In NCLA,

Amy served as a member of the New Members Roundtable Executive Board, as Colleges and

Universities representative on the Executive Board of the Reference and Adult Services

section of NCLA. Amy gave the following presentations: Kellam, L. & Harris, A. “Survey

says! Assessing library instruction through Blackboard”. This was presented at the Library

Instruction 2.0 Conference, Chapel Hill, North Carolina. She received the following grant

with Kathy Crowe and Mary Krautter: "Curriculum enhancement with research and

writing". She provided funding through an Advancement of Teaching and Learning Grant to

offer a two-day workshop to UNCG faculty to promote greater involvement with research

and writing in courses at the University Teaching and Learning Center, UNCG. Amy was

accepted into and attended ACRL's Immersion program, a competitive program that focuses

on developing information literacy programs, Association of College and Research Libraries.

She has published Gaming in academic libraries: Collections, marketing, and information

literacy, Chicago: ACRL Publications, co-authored with Scott Rice.

Paul Hessling

Paul Hessling developed and submitted a proposal to the Digital Projects Committee to

provide images of the American trade bindings collection through the library catalog by

scanning images and using a flexible method to link images and fields in the catalog records.

This method would not be limited to bindings but could be used to “push” content (in the

form of images) to any scanned and cataloged item. The project was expanded to include a

ContentDM database of binding images and information.

Gerald Holmes

Gerald Holmes serves on the Chancellor’s University Benefits Committee. He is an elected

member of the Executive Board of Black Caucus of the American Library Association

(BCALA). He served as Contributing Editor for the BCALA Newsletter. He made two co-

presentations to faculty on “Searching for Sponsors”, with Charna Howson from the Office of

Sponsored Programs. He served on the Department of Library and Information Studies

Advisory Committee. He also served on the Department of African American Studies

Advisory Committee. He served as Co-Chair of the Program Committee for the 2009 North

Carolina Library Association Biennial Conference Planning Committee (Greenville, N.C). As

Diversity Coordinator, Gerald serves as Chair of the Diversity Committee, Diversity

Coordinator for the Post MLS Diversity Residency Librarian program, and serves as a Co-

Principal Investigator for the ACE Scholars program grant to received $862,014 from the

Institute of Museum and Library Services (IMLS) Laura Bush 21st Century Librarian

Program. Gerald assisted in the planning for hosting Ms. Tonja Hunter as part of the

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ASERL/HBCU Alliance Exchange Program. He applied and was funded by IMLS to attend

the week long Academic Library Leadership Institute (June) on the campus of Vanderbilt

University in Nashville, TN. He presented a poster session titled, “Ethnic Minority Librarian

Recruitment: 2 Programs with 1 Goal!” at the 2009 ALA Annual Conference in Chicago, IL.

Lynda Kellam

Lynda Kellam conducted a workshop with a colleague from the University of Southern

California at the Annual Conference for the International Association for Social Science

Information Service and Technology (IASSIST) held in Tampere, Finland. While at IASSIST,

she was asked to serve on the IASSIST Strategic Planning Committee and the 2010

Conference Planning Committee as Poster Presentation Organizer. She also presented at the

Association for College and Research Libraries conference in Seattle, Washington and

received travel scholarships from ACRL and the North Carolina State Library Career

Enrichment fund. In addition she presented on the Blackboard integration project at the

Computers in Libraries 2009 Conference. She is active in the North Carolina Library

Association’s Government Resources Section as the Secretary-Treasurer and in the American

Library Association’s Government Documents Round Table on the Education Committee.

Mary Krautter

Mary Krautter was a reviewer for the American Library Association’s New Member

Roundtable Resume Review Service. Mary served on the Planning Group and Program

Committee for the Reference Renaissance Conference held in Denver, Colorado in August

2008. This national conference included approximately 500 public and academic reference

librarians from the United States and other countries. Mary also served as a member of the

Planning Committee for Inspiration, Innovation, Celebration: An Entrepreneurial Conference

for Librarians, an international conference, held at UNCG in May 2009. In November 2008,

Mary presented “General Education and Information Literacy: Partnering with Faculty in

Curriculum Reform” at the Library Instruction 2.0 Conference in Chapel Hill, NC, North

Carolina. Also in November 2008, Mary was a member of a panel presentation entitled

“ASERL-HBCU Exchanges” at Association of Southeastern Research Libraries Membership

Meeting held in Atlanta, Georgia. Mary was elected Treasurer of the North Carolina Chapter

of Special Libraries Association, beginning her two year term in January 2009, and in that

position, serves as a member of the Executive Board of the Chapter. She represented the

Chapter at the SLA Leadership Summit held in January 2009 and also attended the SLA

annual conference in June 2009. Mary continued to serve as an ex-officio member of UNCG’s

General Education Council. The Council had an extremely active year, creating and revising

new general education learning goals and presenting these to the Faculty Senate and to the

general faculty for approval. In preparation for presenting goals, the Council held sessions

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gathering feedback on the proposed General Education goals. Mary co-moderated two

sessions for the Council, and reported on feedback received during these sessions. She also

served on a subcommittee of the Council. In 2008-2009, Mary also served on the University’s

Faculty Compensation and Undergraduate Research Committees. During 2007-2008, Mary

assisted in preparing a successful application for UNCG’s participation in a program

sponsored by the Association of Southeastern Research Libraries and the Historically Black

Colleges and Universities Library Alliance Program. As a result of this application, in July

2008, Mary was one of the UNCG hosts for Tonja Hunter from Lawson State Community

College in Alabama and in August 2008, she participated in a visit to Lawson State

representing the University of North Carolina at Greensboro Libraries. During the past year,

Mary collaborated with Kathy Crowe, Amy Harris and Sara Littlejohn, Director of the

Writing Center, in successfully applying for grant funding from the Teaching and Learning

Center for a workshop for faculty entitled “Curriculum Enhancement with Writing and

Research.” This workshop was presented June 9-10, 2009 to 20 participants. Mary was also

active in the community during 2008-2009, co-chairing the Membership Committee of the

Unitarian Universalist Fellowship of Winston-Salem and serving as a Board Member and

Programming Committee Member for Bookmarks Book Festival, Triad area book festival.

Lea Leininger

Lea Leininger co-founded the Breastfeeding Promotion Committee and led the effort to

establish a lactation room at UNCG. She also presented posters at the meeting of the Mid-

Atlantic Chapter of the Medical Library Association and at the UNCG Breastfeeding and

Feminism Symposium.

Kimberly Lutz

Kimberly Lutz was named Co-Chair of the Society of Scholarly Publishing's (SSP) Education

Committee, a committee of twenty publishers, consultants, vendors, and librarians. In this

role, she was the primary organizer of two all-day seminars and one half-day seminar for

SSP: the International Continuum (held in Washington DC), the Librarian Focus Group (held

in Washington DC), and Copyright and Licensing in a Digital World (held in Baltimore). As

co-chair, she oversees 10 seminars and 9 webinars a year. She received the State Library of

North Carolina Career Enrichment grant to attend ACRL in Seattle. She developed the

"Friends and Faculty" lecture series to bring relevant faculty research to the community and

highlight the University Libraries' role in research. She coordinated successful celebration of

Shakespeare's birthday, bringing together student, faculty, community, staff, and many

members the University Libraries to read all of Shakespeare's sonnets. She prepared and

disseminated a spreadsheet showing the savings realized by each member of the Carolina

Consortium. She collaborated with the History Department and Weatherspoon Art Museum

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to bring Dr. David Carr to campus. She secured sponsorship of Get Healthy Guilford for

“Climb the Stairs” campaign while the elevator was out of order; won recognition for the

library as a healthy worksite.

Franklin McKee

Franklin McKee installed and configured ContentDM to support the University Libraries’

Digital Projects initiatives. He worked with Public Services to develop and implement a

Laptop Checkout program. He increased the number of Collaborators in Jackson Library

from 4 to 9. He designed and oversaw the implementation of an internal network for the

Libraries’ server room. He worked with Public Services to design a revise public computing

environment to better serve patrons. He served on the Blackboard Transaction Management

System implementation group and worked with the ID Center to insure that the Libraries’

public printer and copiers functioned with the new payment system. He upgraded MDID to

the latest version. He installed additional space in the Library storage area network (SAN) for

use by University Relations Photography Department. He began the process of virtualizing

the Libraries’ server environment. This change will result in improved service reliability and

reduction in long term costs.

Barry Miller

Barry Miller organized a celebration of journalist Edward R. Murrow during the centennial of

his birth in Guilford County that included documentary screenings and presentations. He

also coordinated the visit of storyteller and children's book author Carmen Agra Deedy, who

appeared under UNCG sponsorship at the BOOKMARKS: the Triad's Festival of Books, as

well as on campus, where schoolchildren, UNCG students, faculty and staff, and the general

community had the opportunity to hear her. In the spring, Barry arranged a screening of

IOUSA, a documentary film about the national debt, and arranged for discussion about it

that included a campus appearance by Congressman Howard Coble.

Daniel Nanez

Danny Nanez presented at NCCAUSE and CIL 2009. He also gave several local

presentations on topics such as Library 2.0 and NCDOCKS. Danny has also contributed to

and completed a variety of programming projects which consist of creating the library’s new

Assignment Calculator, and adding additional features to both the IR and the Digital Library

on Slavery in America.

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Mac Nelson

Mac Nelson published a book review in Fontes Artis Musicae (October 2008). He also served

on the Program Committee for the 2010 Annual Meeting of the Music OCLC Users’ Group

(MOUG) and was nominated by a fellow MOUG member as Continuing Education

Coordinator on MOUG’s Board of Directors. He remained actively involved in the Music

Library Association as an MLA mentor for the Conference Mentoring Program (March 2009)

and as Co-Coordinator of the Educational Outreach Program (EOP) for the Cataloging

Subgroup of the MLA Education Committee. Mac was a member of the Nominating

Committee of the Southeast Music Library Association (SEMLA) and provided content and

design for “Music in Libraries: Just the Basics Program,” a series of workshops presented by

SEMLA colleagues on the cataloging of sound and video recordings. Mac co-presented a

workshop entitled “Cataloging Sound Recordings” for the North Carolina Library

Association (NCLA) (October 2009). At UNCG, Mac continued cataloging materials from the

Cello Music Collection housed in the Special Collections Department of the University

Libraries. These included scores, manuscripts, and books from the Laszlo Varga Collection,

as well as books and sound recordings from the Bernard Greenhouse Collection. He also

expanded his professional activities to help coordinate the cataloging of circulating music

materials. Additionally, Mac corresponded with potential Cello Collection donors and

played a significant role in procuring two distinguished libraries to the Cello Music

Collection—the Lev Aronson Collection and the Lubomir Georgiev Collection. He also

organized a major oral history project, producing (with videographer Joanna Hay) more than

seven hours of video-recorded interviews with Bernard Greenhouse at the eminent cellist’s

home in Wellfleet, MA. Mac served as Secretary of the Library Faculty and as Chair of the

Music Cataloger/Performing Arts Librarian Search Committee. He remained actively

involved in library education as guest lecturer in the Library and Information Studies

Department, where he taught (with Mary Jane Conger) the subjects of bibliographic

description, LC Classification, and MARC record design. Mac served on the University’s

Advisory Committee on Intercollegiate Athletics (ACIA) and the Faculty Enrollment

Management Committee (FEMC). He is President-elect of the UNCG Library and

Information Studies Alumni Association.

Nancy Ryckman

Nancy Ryckman is a member of the University’s Writing Intensive Committee and in that

role has reviewed numerous WI course proposals, handled issues such as appeals concerning

mismarked courses and insufficient student WI credits, and attended meetings dealing with

the relationship of the WI and SI Committees to the General Education Council. She is a

member of the Teaching Resources Center Advisory Committee and the Faculty Grievance

Committee which held hearings last fall. She is the Library Liaison for seven academic

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departments or programs and she has created and/or maintained over 40 web pages for

them. Also she is the Liaison to the Writing and Speaking Centers. She has assisted several of

the Library and Information Studies graduate students with resume, cover letter, and

interview preparation and participated in a resume workshop for them. She is the mentor for

two librarians and assisted others with their curriculum vitae. She has been coordinating the

ongoing process of reviewing missing and lost books to determine whether to withdraw or

replace them. She has participated in several projects dealing with furniture selection and

location including the Reference Alcove project which was dedicated on Feb. 24. She reviews

potential new reference books for Sage. She is a member of the Library Elections Committee,

Space Planning Committee, Sign Committee, Art Committee, and the Collection

Management Committee and various subcommittees. She serves as Chair of the Library

Faculty. She chaired the Search Committee for the First-Year Instruction Coordinator and

Reference Librarian.

Mark Schumacher

Mark Schumacher published a brief article in Library Columns on his research into the work

of Amy Sacker. He also contributed 6 or 7 images to an article in the summer, 2008, issue of

Style 1900, on binding design from the period around 1900. He continued to expand, enhance

and rework his internationally recognized web site on Sacker. In June, he coordinated, on

relatively short notice, a group of orientation sessions for the UNCG SOAR program;

originally designed to be 15 tours, it ended up being 23, of which he did 12 tours of Jackson

Library. He continued to serve as a faculty advisor to the both the men's and women's

Ultimate Frisbee teams, and worked with the International Programs Center to screen UNCG

students for study abroad.

Rachel Stinehelfer

Rachel Stinehelfer completed the rollout of the state’s career banding program to the SPA

staff in the University Libraries and also developed a payroll matrix to develop salary equity

amount the same group. She revitalized the staff development committee which in turn

produced two successful programs, the internal Open House Program and the Web 2.0

classes for library staff. In addition to the library’s Diversity Committee and Diversity

Residency Program, Rachel serves on the University’s Inclusiveness Committee. Rachel also

completed the campus Essential Supervisor Program provide by HRS and attended the

TLRN Management Academy in Chapel Hill and the National Diversity Conference in

Louisville.

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Anne Marie Taber

Anne Marie Taber published a book review on “The Roots of Penderlea: a Memory of a New

Deal Homestead Community”, by Ann S. Cottle in North Carolina Libraries. She presented a

poster, “Current practices and workflows among North Carolina ETD programs,” at the ETD

2009 Annual Symposium of the Networked Digital Library of Theses and Dissertations

(NDLTD), an international organization (June 10-13, Pittsburgh). She also submitted an entry

on Carolina Coronado’s poem “Libertad” for a forthcoming reference book, History of

Feminist Thought (Greenwood). She represented the University Libraries as a member of two

UNCG committees, the Academic Policies and Regulations Committee and the UNCG

Sustainability Committee, where she chaired the Grounds Maintenance Working Group.

Finally, as a member of the ALA New Members Round Table (NMRT) Student Chapter of the

Year Award (SCOTYA) Committee, she participated in selecting the 2009 SCOTYA winner.

Hermann Trojanowski

Hermann Trojanowski guest lectured on the “Early History of UNCG and Campus Ghosts”

for sixteen University Studies (UNS) classes with 312 students. He led Historic Campus

tours for eighteen UNS classes with 324 UNS students. Hermann also led tours for twenty-

one groups of alumni, faculty, parents, staff, students, and visitors with 180 participants. He

curated eight exhibits covering topics such as UNCG buildings, installation of the new

chancellor, student yearbooks, theatre, and university marshals as well as holiday books and

greeting cards. He conducted three oral history interviews for the Carter Women Veterans

Historical Project, Preserving Our History: Rotary Club of Greensboro Oral History Project

and the two oral history interviews for the UNCG Institutional Memory Collection. Hermann

served on the Society of American Archivists Oral History Section Steering Committee and

University of North Carolina System Records Managers Committee. He published two

articles “A Woman’s College Student Takes a Stand by Taking a Seat” and “Preserving Our

History: The Rotary Club of Greensboro, North Carolina, Oral History Project.” He also

published one review of the Web site “Documenting Appalachia.” Hermann received the

UNCG Staff Star Award on January 21, 2009.

Beth Filar Williams

Beth Filar Williams joined UNCG as the distance education librarian and supervisor of ILL

during this past year. She also began her 2 year service as co-chair of the ACRL Distance

Learning Section's Bibliography Committee, producing the 5th Bibliography of Library

Resources for Distance Learning. On the university level, Beth served on the Provost Online

Support Committee, to review current efforts, approaches, and support for on-line teaching

and learning at UNCG. She was a committee member for the UNCG Sustainability

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Committee, assisting with the monthly film series and as listserv manager. Beth also served

as a board member with the Center for Critical Inquiry. Within the library she created and

chairs the library's Instruction Technology Team, creating numerous tutorials and podcasts.

She also serves on the newly formed Green Library Group, looking for ways to save the

library money, be more efficient and green in the process. Beth was invited to present

workshops for a few library consortium's around the country, presented at a few conferences

in North Carolina - including being a keynote panelist at the NC Paraprofessional

Conference - all on the topic of going green @ your library, which included discussions of

online resources and tools.

Sha Li Zhang

Sha Li Zhang continues to serve on the UNCG’s Textbook Advisory Committee. She chaired

the Faculty Senate Budget Committee in 2008-2009. As Project Director/Principal Investigator

of the UNCG Academic and Cultural Enrichment (ACE) Scholars Program through a grant of

$860,000 from the Institute of Museum and Library Sciences (IMLS)’s Laura Bush 21st

Century Librarian Program, Sha Li devoted much effort and time in carrying out all

components of this three-year project. On professional committees within the American

Library Association (ALA), Sha Li completed her four-year service on the ALA/AAP

(Association of American Publishers) Joint Committee as a member-at-large; one-year term

on the International Relations Round Table (IRRT) Mentor/Orientation Committee; one-year

term as President for the Chinese American Librarians Association (CALA), and one-year

term as Treasurer for the North Carolina Preservation Consortium (NCPC). Sha Li is

continuing as ALA’s representative to the IFLA’s Standing Section Committee on

Acquisitions and Collection Development; an editorial board member on OCLC Systems and

Services: International Digital Library Perspectives; an editorial board member on Chinese

Librarianship: an International Electronic Journal, and a member on the IGI Global’s Library

Advisory Board. In 2008-2009, Sha Li is serving as ALA’s International Relations Round

Table Chair. The roundtable consists of more than 1,800 members in U.S. and around the

world. In the past year, Sha Li served as an external review penal on assessing library

faculty’s achievements in tenure and promotion cases. Sha Li is a co-author with Sharon

Johnson and Judith Mansfield for “Gifts for the Collections: Guidelines for Libraries”, in

IFLA Professional Reports, at http://www.ifla.org/VII/s14/nd1/Profrep112.pdf Sha Li’s

article, “Recruiting Content for Institutional Repositories: A Case at the University of North

Carolina at Greensboro,” appears in 2008 Annual Conference of Library Society of China

Proceedings, Chongqing, China, October 2008. She gave a presentation, “Equal Higher

Educational Opportunity for All: a Survey on State Legislature Actions for Undocumented

Students” at the third National Conference of Reforma, September 2008, in El Paso, Texas.

She presented a session on “Volunteering Program through the CALA 21st Century Librarian

Seminar Program” at the Annual Conference of the Library Society of China, October 2008, in

29

Chongqing, China. She gave lectures on “Library Collections and Scholarly Resources at the

U.S. Academic Libraries” to the Chinese Librarians Summer Program at the University of

Illinois Urbana-Champaign, July 2008. She participated in the continuing education program

funded by IMLS with University of Illinois and the Chinese American Librarians Association

in Beijing and Nanjing, China in May 2009 and presented lectures on U.S. library funding

through legislations. Sha Li’s additional publications include “Sawadee: A Lecture Trip to

Thailand” in Library Columns, September 2008; “IFLA 2008 Midterm Meeting Report” in

ALCTS Newsletter Online (ANO) at

http://www.ala.org/ala/mgrps/divs/alcts/resources/ano/v19/n3/index.cfm “IFLA 2008 Annual

Conference Report” on ALCTS Newsletter Online (ANO), October 2008 at

http://www.ala.org/ala/mgrps/divs/alcts/resources/ano/v19/n4/nws/ifla.cfm

30

STAFF: (Represents Fiscal Year 2008 – 2009 Activity)

Recognition:

Susan Farr, Documents Manager at Jackson Library, has received the University

Libraries Staff Service Award for 2009. The award recognizes and rewards members

of the SPA library staff who provide outstanding leadership and service in furthering

the accomplishment of the library's mission. Susan has worked in the University

Libraries since 1997. In presenting the award, Service Award Committee Chair

Carolyn Shankle, likened Susan's work to that of a gardener, knowing how and where

to weed to keep a collection strong. The federal documents collection has been

weeded, moved and reclassified during Susan's time in the position. "She knows the

topography of the collection," Shankle says, "its strengths and weaknesses, and serves

as an able guide to all who want to reference it for added wisdom." Farr was also

commended for her work on the blog, "In the News" at

http://uncggovinfo.blogspot.com/ The Service Award was established in 1997 by

Martha Ransley, long-time Head of the Circulation Department.

Appointments:

Mary Ann Graham, University Libraries Technician, effective November 30, 2008.

Sean Mulligan, Archives and Records Professional, effective November 24, 2008.

31

LIBRARY COMMITTEES

2008-2009

ACRL Excellence in Academic Libraries Group

Sha Li Zhang, Convener

Terry Brandsma

Mary Jane Conger

Christine Fischer

Jennifer Motszko

Anne Marie Taber

Administrative Advisory Group

Rosann Bazirjian, Chair

Tim Bucknall

Mary Jane Conger

Kathy Crowe

Mike Crumpton

Stephen Dew

Sarah Dorsey

Bill Finley

Christine Fischer

Cathy Griffith

Gerald Holmes

Mary Krautter

Barry Miller

Melvina Ray-Davis

Audrey Sage (SPA representative)

Rachel Stinehelfer

Sha Li Zhang

American Trade Binding Digital Project

Planning Committee

Michelle Belden

Richard Cox

Bill Finley

Paul Hessling

Assessment Team

Kathy Crowe, Chair

Marcie Burton

Mike Crumpton

Cathy Griffith

Lynda Kellam

Kimberly Lutz

Chad Therrien

Collection Management Committee

Sha Li Zhang, Chair

Beth Bernhardt

Tim Bucknall

Mary Jane Conger

Steve Cramer

Kathy Crowe

Stephen Dew

Sarah Dorsey

Bill Finley

Christine Fischer

Nancy Fogarty

Cathy Griffith

David Guion

Amy Harris Houk

Gerald Holmes

Lea Leininger

Lynda Kellam

Mary Krautter

Nancy Ryckman

Mark Schumacher

Beth Filar Williams

Database Management Team

Beth Bernhardt, Chair

Steve Cramer

Lynda Kellam

Digital Projects Priorities Team

Tim Bucknall, Chair

Mary Jane Conger

Bill Finley

Cat McDowell

Disaster Preparedness and Safety Committee

Carolyn Shankle, Chair

Bob Clair

Lynn Harris

Ted Hunter

Lynda Kellam

Franklin McKee

Katherine Nunnally

Amy Smith

Sha Li Zhang

32

Display Committee

Audrey Sage, Chair

Robin Paschal, Co-Chair

Lynn Harris

Clara Kelly

Hermann Trojanowski

Diversity Residency Advisory Comm.

Mike Crumpton, Chair

Anthony Chow

Gerald Holmes

Rachel Stinehelfer

Diversity Committee

Gerald Holmes, Chair

Jason Alston

Michelle Belden

Michael Ingram

Stacey Krim

Melvina Ray-Davis

Rachel Stinehelfer Anne Marie Taber

Cindy Zaruba

Hannah Winkler, ex-officio web master

Election Committee

Christine Fischer, Chair

Nancy Ryckman

Electronic Resources Subcommittee

Tim Bucknall, Chair

Stephen Dew

Mary Krautter

Entrepreneurial Conference Planning

Committee

Rosann Bazirjian

Mike Crumpton

Mary Krautter

Kimberly Lutz

Barry Miller

Government Documents Task Force

Lynda Kellam, Chair

Terry Brandsma

Mary Jane Conger

Stephen Dew

Susan Farr

Grab a Book, Take a Look Committee

Susan Hendrickson

Audrey Sage

Grants Oversight Committee

Mike Crumpton, Chair

Betty Carter

Cat McDowell

Karen Ward

Sha Li Zhang

Green Library Group

Sarah Dorsey, Chair

Mike Crumpton

Kimberly Lutz

Ann Perdue

Carolyn Shankle

Kathy Shore

Rachel Stinehelfer

Beth Filar Williams

Institutional Repository Workflow Team

Anne Marie Taber, Chair

Mary Jane Conger

Stephen Dew, ex-officio

Stacey Krim

Audrey Sage

Sha Li Zhang

Instructional Tech Team

Beth Filar Williams, Chair

Amy Harris Houk

Lynda Kellam

Hannah Winkler

Library Faculty Officers

Nancy Ryckman, Chair

Mac Nelson, Secretary

Library Website Advisory Committee

Tim Bucknall, Chair

Richard Cox

Amy Harris Houk

Kimberly Lutz

33

LIS/University Lecture Series

Gerald Holmes

Barry Miller

Lee Shiflett

Hermann Trojanowski

Hannah Winkler

Macro Express Committee

Marcie Burton

Marketing Committee

Kathy Crowe, Chair

Steve Cramer

Stephen Dew

Sarah Dorsey

Amy Harris Houk

Lynda Kellam

Beth Ann Koelsch

Kimberly Lutz

Ann Perdue

Hannah Winkler

NC Literary Map Project Committee

Michelle Belden

Richard Cox

Danny Nanez

Outstanding Student Library Worker

Award Committee

Karen Ward, Chair

Ted Hunter

Michael Ingram

Cat McDowell

Robin Paschal

Peer Evaluation and Tenure Committee

Terry Brandsma, Chair

Beth Bernhardt

Steve Cramer

Mary Jane Conger

Paul Hessling

Planning Team for the Librarians from China

Sha Li Zhang, Convener

Mary Jane Conger

Steve Cramer

Mike Crumpton

Christine Fischer

Gerald Holmes

Rachel Stinehelfer

Hannah Winkler

Sign Task Force

Mike Crumpton, Chair

Marilyn Hanichak

Nancy Ryckman

Audrey Sage

Hannah Winkler

Space Planning Committee

Mike Crumpton, Chair

Terry Brandsma

Mary Jane Conger

Kathy Crowe

Stephen Dew

Cathy Griffith

Mary Krautter

Katherine Nunnally

Nancy Ryckman

Hermann Trojanowski

Staff Association

Marilyn Hanichak, President

Anne Marie Taber, Vice President

Hannah Winkler, Secretary

Jennifer Mincey, Treasurer

Brown Biggers, Co-Chair

Social Committee

Cheryl Cross, Co-Chair

Social Committee

Amy Harris Houk, Co-Editor

Jackson Leaks

Lynda Kellam, Co-Editor

Jackson Leaks

Audrey Sage, Staff Room

Coordinator

Staff Development Committee

Rachel Stinehelfer, Chair

Franklin McKee, Ex-officio

Michelle Belden

Lea Leininger

Beth Ann Koelsch

Mary Krautter

Darinlee Needham

Katherine Nunnally

34

Staff Development (cont.)

Carolyn Shankle

Amy Smith

Chad Therrien

Karen Ward

Cindy Zaruba

Staff Portal Committee

Terry Brandsma, Chair

Marilyn Hanichak

Student Outreach Advisory Committee

Cathy Griffith

Mary Krautter

Lynda Kellam

Student Supervisors’ Committee

Mike Crumpton, Chair

Cathy Griffith

Marilyn Hanichak

Lynn Harris

Susan Hendrickson

Fairey Horton

Ted Hunter

Michael Ingram

Stacey Krim

Katherine Nunnally

Jennifer Ormsby

Franklin McKee

Cat McDowell

Robin Paschal

Ann Perdue

Audrey Sage

Carolyn Shankle

Karen Ward

Systems Advisory Committee

Tim Bucknall, Chair

Michelle Belden

Terry Brandsma

Mary Jane Conger

Kathy Crowe

Christine Fischer

Cathy Griffith

Paul Hessling

Lea Leininger

Kimberly Lutz

Sha Li Zhang

Tenure Attainment Recognition Committee

Mary Jane Conger, Chair

Anjanie Bledsoe

Christine Fischer

Sarah Dorsey

Robin Paschal

Erica Rau

Melvina Ray-Davis

Michael Reeder

Audrey Sage

Andrea Whitley

Sha Li Zhang

University Libraries Preservation Committee

Hermann Trojanowski, Chair

Michelle Belden, Secretary

Stephen Dew

Sarah Dorsey

Paul Hessling

Norman Hines

Stefani Hobbick

Stacey Krim

Cat McDowell

Ann Perdue

Audrey Sage

Mark Schumacher

Carolyn Shankle

Jamie Williams

Sha Li Zhang

University Libraries Diversity Committee

Gerald Holmes, Chair

Michelle Belden

Rachel Stinehelfer

Anne Marie Taber

University Libraries Service Award Committee

Carolyn Shankle, Chair

Anne Owens

Robin Paschal

Rachel Stinehelfer

Beth Filar Williams

Women Veterans Website Project Committee

Michelle Belden

Beth Ann Koelsch

I. COLLECTION / RESOURCES

7/1/2008 6/30/2009 Change

A. BOOKS, SERIALS BACKFILES, OTHER (DOCS)

1. Paper volumes (total)

1,154,696 1,149,126 (5,570)

2. Paper volumes added (gross) 25,531 21,744 (3,787)

3. Paper volumes withdrawn

3,753 27,314 23,561

4. Paper volumes added (net)

21,778 -5,570 (27,348)

5. Monographic volumes purchased 20,282 17,887 (2,395)

6. Paper titles (total)

819,102 828,601 9,499

7. Paper titles added (gross)

20,576 17,530 (3,046)

8. Paper titles added (net)

18,779 9,499 (9,280)

9. Microform units (total)

326,265 327,083 818

10. Microform units added (gross) 520 1,088 568

11. Microform units added (net) -856 818 1,674

12. Microform titles added (net) 69 -26 (95)

13. Microform titles (total)

63,850 63,824 (26)

14. Electronic book titles added to catalog (net, this year only) 1,459 2,975 1,516

15. Electronic book titles catalogued (gross total) 310,427 313,402 2,975

16. Electronic serials catalogued (total) 25,241 27,327 2,086

17. Electronic serials added to catalog (net, this year only) 2,715 2,086 (629)

18. Web sites catalogued (total) 12,542 17,928 5,386

19. Web sites added to catalog (net, this year only) 8,714 5,386 (3,328)

B. GOVERNMENT DOCUMENTS

1. Paper

a. Documents (total)

224,052 223,796 (256)

b. Documents added (gross) 1,692 2,021 329

c. Documents added (net)

-36,515 -256 36,259

d. Document titles (total)

133,993 133,839 (154)

e. Document titles added (net) -21,910 -154 21,756

2. Microforms

a. Microforms (total)

384,096 387,629 3,533

b. Microforms added (gross) 3,799 4,832 1,033

c. Microforms added (net pieces) 654 3533 2,879

d. Microform titles (total)

242,745 243,941 1,196

e. Microform titles added (net) -10,139 1,196 11,335

3. Electronic Documents

a. Electronic Documents (total pieces) 2,966 3,043 77

b. Electronic Documents (titles) 2,642 2,712 70

4. Serials in Documents (included above) 3,920 3,940 20

TOTAL DOCUMENTS (UNITS)

611,114 614,468 3,354

TOTAL DOCUMENTS (TITLES)

379,380 380,492 1,112

TOTAL BOOKS AND DOCUMENTS 2,076,237 2,076,996 759

36

COLLECTION / RESOURCES (cont.) 7/1/2008 6/30/2009 Change

C. SERIALS (periodicals and continuations)

1. Paper and microform serials (total) 2,701 2,406 (295)

2. Paid subscriptions

2,632 2,328 (304)

3. Gift subscriptions

69 78 9

4. Paper and microform serials added (gross) 30 20 (10)

5. Paper and microform serials added (net) -874 -139 735

6. Subscription databases & CDROMS (paid and unpaid) 178 726 548

TOTAL SUBSCRIPTIONS

2,879 3,132 253

7. Number of current serials purchased (I)

4,022 4,022

a. Electronic (deduplicated)

1,694 1,694

b. Print (and other non-electronic format) serials purchased

2,328 2,328

8. Number of current serials received but not purchased (I)

a. Consortial (II)

9,908 9,908

b. Freely accessible (III)

13,878 13,878

c. Print (Exchanges, gifts, etc.)

78 78

d. Government documents (VII)

4,084 4,084

TOTAL SERIALS RECEIVED

D. COMPUTER FILES [NOT books or serials]

1. Computer files (total)

617 638 21

2. Computer files added

21 21 0

3. Institutional Repository items (NC DOCKS) (I)

1,587 1,587

E. DIGITAL COLLECTIONS

1. The number of collections

12 15 3

2. The size (in gigabytes) of library digital collections 240 500 260

3. The items in library digital collections 7000 12,000 5,000

4. The number of document views (I) (V)

483,419 483,419

5. The number of visitors (I) (V)

94,340 94,340

6. Number of official projects completed (I)

5 5

7. Number of master digital image/text files created (I)

11,200 11,200

8. Size (in gigabytes) of master digital image/text files created (I)

225 225

9. Number of master digital image/text files available online (I)

5,100 5,100

10. Number of master audio/visual files created (I)

490 490

11. Size (in gigabytes) of master digital audio/visual files created (I)

110 110

12. Total number of archived files (I)

26,500 26,500

13. Size (in terabytes) of total archived files (I)

0.98 0.98

37

COLLECTION / RESOURCES (cont.) 7/1/2008 6/30/2009 Change

F. AUDIOVISUAL UNITS

1. Audiovisual units (total)

41,776 45,112 3,336

a. Audio

16,479 18,052 1,573

b. Film / Video

10,594 10,119 (475)

c. Graphic (pictures and slides) 10,283 10,283 0

d. Maps (IV)

1382 1,902 520

e. DVD's / Laserdiscs

4,668 6,392 1,724

2. Audiovisual units added (net) 6,287 3,070 (3,217)

3. Audiovisual titles (total)

25,747 28,354 2,607

a. Audio

11,724 13,458 1,734

b. Film / Video

9,700 9,280 (420)

c. Graphics and posters

431 431 0

d. DVD's / Laserdiscs

3,892 5,185 1,293

4. Audiovisual titles added (net) 5,416 2,607 (2,809)

5. Other formats (realia, artifacts, puzzles, kits, etc.) (IV) 1,588 263 (1,325)

6. Other formats unit added (net) 674 577 (97)

7. Other formats titles (total)

1,538 2,059 521

8. Other formats titles added (net) (IV) 661 1 (660)

G. MANUSCRIPT AND ARCHIVES (linear ft.)

1. Non-University (linear feet)

1,108.52 1,205.32 96.80

2. University (linear feet)

1,495.30 1,520.60 25.30

3. Other (items) (VI)

98,284.00 98,306.30 22.30

H. MONOGRAPHS

1. Book titles received (firm)

9,058 9,164 106

2. Book titles received (approval) 7,296 6,806 (490)

3. Book titles received (standing orders) 206 393 187

TOTAL BOOKS RECEIVED

16,560 16,363 (197)

I. PRESERVATION SERVICES

1. Binding and Repair

3,626 4,010 384

(I) Being tracked for the first time in this year's report

(II) Titles in NC LIVE databases

(III) Independent Free titles

(IV) In previous years, "Maps" was counted together with "Other formats (realia, artifacts,

puzzles/kits, posters, maps)” but is now recorded as its own section (“Maps”).

(V) Collections counted in this metric: "Slavery", "Women Veterans Collection", "Civil Rights

Greensboro", “Greensboro Voices”, and the Institutional Repository

(VI) Women Veterans Collection

(VII) 2,658 US + 1,426 NC documents. This is the number of the serials held in documents (whether or not they are

current titles or we currently subscribe to them). This number will reflect active serials for subsequent

Annual Reports.

38

II. LIBRARY SERVICES

7/1/2008 6/30/2009 Change

A. DOCUMENT DELIVERY / INTERLIBRARY LOAN

1. Returnable

3,516 4,169 653

a. Faculty

1,329 1,607 278

b. Graduate

1,676 1,961 285

c. Undergraduate

491 597 106

d. Distance Education

20 4 (16)

2. Non-returnable

2,986 3,147 161

a. Faculty

957 1,338 381

b. Graduate

1,712 1,577 (135)

c. Undergraduate

295 224 (71)

d. Distance Education

22 8 (14)

3. Electronic Document Delivery 443 585 142

TOTAL DOCUMENT DELIVERY / ILL BORROWING 6,945 7,901 956

4. ILL Lending

a. Returnable

7,154 6,734 (420)

b. Non-returnable

1,570 1,226 (344)

TOTAL DOCUMENT DELIVERY / ILL LENDING 8,724 7,960 (764)

B. CIRCULATION LOANS

1. Total University Libraries Circulations (I) 290,677 332,850 42,173

a. Initial Checkouts

128,339 125,300 (3,039)

b. Reserve Checkouts

29,279 32,430 3,151

c. Renewals

66,230 64,508 (1,722)

d. In-House Use

60,797 52,435 (8,362)

e. Manual/External Transactions (I) 6,032 58,177 52,145

2. Total JACKSON Circulations

242,159 287,770 45,611

a. Initial Checkouts

105,119 102,645 (2,474)

b. Reserve Checkouts

16,893 23,198 6,305

c. Renewals

59,629 58,163 (1,466)

d. In-House Use

54,486 45,587 (8,899)

e. Manual/External Transactions (I) 6,032 58,177 52,145

i. Documents

62 43 (19)

ii. Microforms

1,485 1,111 (374)

iii. SCUA

4,485 3,436 (1,049)

iv. E-Books (I)

53,587 53,587

3. Total MUSIC Circulations

48,518 45,080 (3,438)

a. Initial Checkouts

23,220 22,655 (565)

b. Reserve Checkouts

12,386 9,232 (3,154)

c. Renewals

6,601 6,345 (256)

d. In-House Use

6,311 6,848 537

39

LIBRARY SERVICES (cont.) 7/1/2008 6/30/2009 Change

4. Selected Circulation Counts by Item Type or Location

a. AV Materials (total circulation count) (II) 26,549 26,180 (369)

i. Jackson Library AV Materials (II) 9,701 11,628 1,927

ii. Music Library AV Materials (II) 16,848 14,552 (2,296)

b. Storage Circulations

744 639 (105)

c. In-House Use of Books/Stacks (total circulation count) 54,431 47,624 (6,807)

i. Jackson Library

48,136 40,787 (7,349)

ii. Music Library

6,295 6,837 542

d. In-House Use of Bound Serials (total circulation count) 6,366 4,811 (1,555)

i. Jackson Library

6,350 4,800 (1,550)

ii. Music Library

16 11 (5)

5. Usage Data/Borrowing Data (total by demographic on selected categories) (III)

1. University loans (total)

196,274 201,361 5,087

i. Undergraduate loans

100,672 109,621 8,949

ii. Graduate loans

51,974 50,721 (1,253)

iii. Faculty loans

40,775 38,248 (2,527)

iv. Staff loans

2,853 2,418 (435)

v.

Interlink

528 353 (175)

2. Non-university loans (total – all categories) 19,609 19,876 267

i.Institution borrowers

o UNC System**

2,763 1,655 (1,108)

o Greensboro Consortium/TALA (IV) 7,884 3,171 (4,713)

o Community Colleges (IV) 1,327 45 (1,282)

o Area Schools

2,531 1,054 (1,477)

o Public Library

156 215 59

ii. FOL loans (V)

10,126 11,516 1,390

3. Registered Borrowers (all categories) (VI) 43,321 42,496 (825)

i. University borrowers

41,060 40,467 (593)

o Undergraduates

28,429 28,749 320

o Graduates

6,797 5,771 (1,026)

o Faculty

3,525 3,990 465

o Staff

2,309 1,957 (352)

ii. Non-University borrowers 2,063 2,029 (34)

o Friends of the Library

536 496 (40)

o Area School borrowers 148 132 (16)

o Area College and University borrowers 950 833 (117)

o Other

429 568 139

40

LIBRARY SERVICES (cont.) 7/1/2008 6/30/2009 Change

C. ACCESS

1. Web Page views (VII)

23,862,074 13,353,296 (10,508,778)

a. In Library (%)

41.10% 21.90% (19.20%)

b. On-campus (%)

11.50% 19.90% 8.40%

c. Off-campus (%)

47.40% 58.20% 10.80%

2. Database Sessions

808,470 750,142 (58,328)

a. In Library (%)

19.30% 14.00% (5.30%)

b. On-campus (%)

24.70% 17.10% (7.60%)

c. Off-campus (%)

56.00% 58.90% 2.90%

3. Electronic journals (total #)

33,557 35,892 2,335

4. Number of public workstations 116 176 60

D. RESERVES

1. Number of reserve lists

677 601 (76)

2. Number of items on reserve

11,558 9,712 (1,846)

a. Items on traditional reserve 2,953 2,423 (530)

b. Items on e-reserve

8,605 7,289 (1,316)

E. PUBLIC SERVICE QUESTIONS

Number of reference transactions total (VIII) 84,794 65,089 (19,705)

1. Face to face reference transactions 83,213 60,716 (22,497)

2. Virtual reference transactions (E-mail, IM, Chat, Phone, etc.) 1,581 4,373 2,792

F. INFORMATION SERVICES TO GROUPS

1. Classes / Presentations

575 519 (56)

a. Individuals attending

12,975 9,832 (3,143)

b. Contact hours

13,214.25 10,575 (2,640)

2. Consultations

583 360 (223)

a. Individuals attending

1,089 164 (925)

b. Contact hours

950 231 (720)

3. Training sessions

43 28 (15)

a. Individuals attending

290 256 (34)

b. Contact hours

224.5 466.3 241.8

4. Faculty training

47 11 (36)

a. Individuals attending

168 83 (85)

b. Contact hours

185 297 112

G. GATE COUNT TOTAL

1,070,854 1,117,289 46,435

1. Jackson Library

924,268 977,653 53,385

2. Music Division

146,586 139,636 (6,950)

41

LIBRARY SERVICES (cont.) 7/1/2008 6/30/2009 Change

H. STAFF (FTE = 40 hours per week)

1. Professional staff, FTE.

39.5 37.5 (2.0)

2. Support staff, FTE.

52.5 54.5 2.0

3. Student assistant, FTE. (Federal) 36 56 20.0

4. Student assistant, FTE. (Departmental) 72 59 (13.0)

5. Student assistant, FTE. (total) 108 115 7.0

6. Number of staffed service points 2 6 4.0

7. Number of weekly public service hours 123 144 21.0

(I) E-books are counted for the first time this year.

(II) This figure includes laptop checkouts (3,256) which began 9/4/2008. Also of note, we ceased lending headsets,

of which charges were included in this statistic, to non-UNCG students, faculty, and staff in

1/2009.

(III) Statistics include Access Services, Documents, except Microtext, and Music.

(IV) Prior to this year, stats were counted for users in the Greensboro Consortium which was replaced by TALA in

August 2009. The consortium consisted of Greensboro College, Guilford College, Elon University and Law

School, High Point University and Bennett College. This year stats are reported for the TALA schools.

• TALA includes 3 additional UNC system schools: NCA&T, WSSU, and NCSA. Stats for these schools are

reported under the UNC System. If they were reported under TALA the total loans would be 4,598.

• TALA includes 3 Community Colleges<Alamance CC, Forsyth Tech CC, Guilford Tech CC. Previously

these stats were reported as Community Colleges; they are now reported with TALA.

• Community College stats are now comprised of those from Davidson County CC, Randolph

Tech CC, and Rockingham CC. If the 3 community colleges in TALA were reported under

Community Colleges, the total loans would be 388.

(V) The increase in loans made to FOL vs. the decrease in UNC and TALA users may be attributed to the

availability of online renewal for FOL. Some UNC and TALA users are opt to join FOL to obtain online

renewal privileges.

(VI) The patron database was purged in Summer 2008 of all patrons whose accounts expired 7/1/2008 or earlier

with no current bills or checkouts. A total of 15,644 patrons were purged.

(VII) Several factors played into this statistic appearing much lower than the previous year.

* When JournalFinder was transferred to WT Cox's server, an estimated 4,000,000 hits went

with it.

* Approximately 3,000,000 hits from last years statistics were due to a "double count" issue with the way a

certain file was being used. The web site redesign corrected this miscounting issue.

* Conversion of nearly all public access computers to require UNCG logins significantly reduced the number

Of page views of the Library’s website home page.

(VIII) Began using online DeskTracker to record stats 7/1/2008. Previously, stats were taken manually. Stats are

adjusted for Fall 2008 to accommodate for extreme over-reporting.

* Due to the budget shortfall, spending was limited to exceptions only after April 9, 2009.

42

FINANCIAL STATEMENT OF EXPENDITURES

2008-2009

From State Funds 6/30/07 6/30/08 6/30/09

Salaries

EPA Academic (Exempt from State Personnel Act) $1,920,082 $2,283,163 $2,587,343

Employee on Loan 3,000 750 750

SPA Support (Subject to State Personnel Act) 1,731,341 1,767,150 1,959,918

Longevity Pay, Holiday and Shift Pay 39,704 40,748 41,517

Fringe Benefits Contributions, includes Worker’s

Compensation

916,470 1,022,874 1,156,893

Wages (Student) 290,019 247,889 285,714

Wages (Temporary Personnel) 8,736 13,542 48,502

Contracted Services 0 0 0

Total Salary from State Funds $4,909,352 $5,376,116 $6,080,637

Office Supplies, Furniture, Computer Supplies & Equipment,

Educational Supplies, Vehicle Replacement Parts, General

Administration Supplies, Security/Safety Supplies, Data

Processing Supplies, Other Supplies

$361,788 $215,771 $141,550

Current Services – Includes Communications, Postage, Printing

and Binding, Repairs, Advertising, Employee Tuition, Office

Moving Expenses, Honorariums, Photographic Services, Lawn

and Ground Services, Other Current Services

149,109 134,301 100,627

Travel 84,470 119,516 78,824

Fixed Charges – Includes Rental, Maintenance Contracts,

Institutional and Membership Dues, Licenses and Permit Costs,

Periodicals and Subscriptions, Other Administrative

108,958 110,345 104,930

Capital Outlay – Includes Server Purchases, Office Equipment,

Non-Wan DP Equipment, Other Equipment

52,573 206,719 24,269

Other Library Expenditures 1,958,502 795,191 0

Library Books, Journals, Serials and Subscriptions 4,519,950 2,620,981 2,770,332

Total Expenditures from State Funds $7,235,535 $4,202,824 $3,220,532

From Federal Funds

Student Work-Study Wages $ 50,341 $ 91,638 $ 74,725

Total Expenditures from Federal Funds $ 50,341 $ 91,638 $ 74,725

From Special Funds

Friends of the Library $ 56,574 $ 59,505 $ 65,421

Brace Gove 0 25,000 0

Special Collections Endowment (Quasi) 9,784 62,971 32,393

Chauncey Williams 454 538 0

Kellenberger 575 4,494 9,494

Library Director Discretionary Fund 5,789 3,642 2,896

Photocopy Account 0 0 0

Other Accounts 15,278 26,651 48,352

Total Expenditures from Special Funds $ 88,454 $ 182,801 $ 158,556

TOTAL EXPENDITURES FROM ALL SOURCES $12,240,793 $9,811,046 $9,534,450

43

APPENDIX A

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

Carolina Consortium Educational institutions in NC and SC;

institutions in the Carolina Consortium

had 230,000,000 in cost avoidance for 130

schools

Friends of the UNCG Libraries Annual

Dinner (with Stephen Dubner, author of

Freakonomics)

Friends of the UNCG Libraries

Edward R. Murrow Centennial

Celebration

Friends of the UNCG Libraries, NC Dept.

of Transportation, Edward R. Murrow

Golden K. Kiwanis Club, Greensboro

Historical Museum

History Department,

Center for New North

Carolinians

Jim Schlosser/Howard Covington

Presentation and book signing

Friends of the UNCG Libraries,

Greensboro Historical Museum

Cool Jazz Family Day with Carole Boston

Weatherford

Friends of the UNCG Libraries Weatherspoon Art

Museum, School of

Music Jazz Studies

Program

Friends and Faculty Lecture: Lin Buettner Friends of the UNCG Libraries Gerontology Program

Friends of the UNCG Libraries Book

Discussion Group (5 sessions)

Friends of the UNCG Libraries

Carmen Deedy - Children’s Book

Author/Storyteller Visit to Triad

BOOKMARKS Book Festival, Friends of

the UNCG Libraries

School of Education,

Dept. of Curriculum &

Instruction, Cora Paul

Bomar Fund of the

Library and Information

Studies Department,

Center for Creative

Writing in the Arts

Appearance and booksigning with

Ashanti White - UNCG alumna & author

Greensboro Public Library African American

Studies

Lecture by Dr. David Carr, UNC Chapel

Hill - "Cultural Institutions and

Progressive Reciprocity"

Greensboro Public Library, Greensboro

Historical Museum

Weatherspoon Museum,

History Department

(Public History

program)

Lecture by John Unsworth College of Arts &

Sciences

Lecture and workshop by Jeffrey DiLeo -

Cross Disciplinary Writing and Publishing

Center for Critical

Inquiry

44

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

Obtained grant to conduct

Frontline/World Entrepreneurs Film

Program to screen films on social

entrepreneurism and have a discussion on

October 8, 2009

American Library Association,

community groups involved in social

entrepreneurism

Library and Information

Studies Department;

Political Science

Department; BELL

Workshop on Oral History and research

protocols

Office of Research

Compliance, History

Department

Screenings of IOUSA film Office of Rep. Howard Coble, Friends of

the UNCG Libraries

Department of

Economics, Department

of Broadcasting

Shakespeare's Birthday Celebration Friends of the UNCG Libraries Departments of English,

Theatre, and others

Innovation, Inspiration, Celebration: An

Entrepreneurial Conference for Librarians

Wake Forest University

Harold Schiffman Recognition Event Harold Schiffman, Friends of the UNCG

Libraries

School of Music

Don Etherington Recognition Event Don Etherington, Friends of the UNCG

Libraries

Art Department

Brandon Bensley Recognition Event Family of Brandon Bensley, Friends of the

UNCG Libraries

Department of Library

and Information Studies

Exhibits of paintings by Garland Gooden

and Mark Stephenson

Guests of the artists

LIS/University Libraries Lecture Series, 2

events: Michael Stephens and Katherine

de la Pena McCook

Area librarians and alumni Department of Library

and Information Studies

George Herbert’s Travels: International

Print and Cultural Legacies, an

international conference

Class of 1952 Departments of English

and History, the Center

for Creative Writing, the

MFA Writing Program,

and the Atlantic World

Research Network

Developed and implemented reciprocal

borrowing agreement amoung 13 area

academic libraries.

Triad Academic Library Association

(TALA)

Renegotiated borrowing agreements

allowing students, faculty, & staff to use

the University Libraries.

Guilford County School System,

Rockingham Community College

Cox, R. & Nanez, D. (2009). Content

Collage: Institutional Repositories.

Presented at Computers in Libraries 2009,

Washington, District of Columbia.

Computers in Libraries

45

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

Cox, R. & Kellam, L. (2009, March).

Customized Content Portals. Presented

at Computers in Libraries 2009,

Washington, District of Columbia.

Computers in Libraries

Cox, R. & Kellam, L. (2009). Outreach &

Personalization. Invited presentation at

Launc-ch 2009 Annual Conference, Chapel

Hill, North Carolina.

UNC Chapel Hill Laun-CH

Cox, R. (2008). Delivering a Service-

Oriented Architecture within a Course

Management System. Presented at UNC

CAUSE Conference, Greensboro, North

Carolina.

UNC CAUSE

Cox, R. & Kellam, L. (2008). Customizing

Blackboard. Invited presentation at UNC

Teaching and Learning with Technology,

Greensboro, North Carolina.

UNC Teaching and Learning with

Technology

Data Librarians Represent!: Integrating

Data Services into the Social Science

Research Process.

International Association for Social

Science Information Service and

Technology, University of Southern

California

Customized Content Portals Computers in Libraries

Get it while it's hot: Developing data

services in the academic library

ACRL National Conference, Western

Carolina University & The Clarement

Colleges

Survey Says?: Assessing library

instruction through Blackboard

Library Instruction 2.0 Conference

Outreach and Personalization: UNCG's

Approach

Librarians' Association at UNC-Chapel

Hill Spring Conference

Customizing Blackboard UNC Teaching and Learning with

Technology

Progress Update: UNCG University

Libraries 'Library Resources' Tool.

Triangle/Triad Instructional Technology

Meeting

Web 2.0 and you! Alamance Community College

High Tech/Low Cost Solutions for

Libraries

North Carolina Library Association,

Technology and Trends Roundtable,

Wake Forest University

Hosted HBCU/ASERL Alliance Exchange

Librarian

Association of Southeastern Research

Libraries - Historically Black Colleges

and University Alliance Exchange

Program, Lawson State Community

College

46

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

“Highlights of the ASERL-HBCU Library

Exchange Program: UNCG’s Experience.”

Birmingham, AL., Lawson State

Community College, August 28, 2008.

(Author and Presenter)

Lawson State Community College

“The Role of the Library Education in

Increasing Diversity,” National Diversity

in Libraries Conference: Spectrum of the

Future, Louisville, Kentucky, October 2,

2008. (Author and Presenter)

Diversity in Libraries Conference

“Replication of the OCLC Perceptions

Study: The Experience of Tow Academic

Libraries,” Contributed Paper: ACRL,

Association of College and Research

Libraries, Seattle, Washington, March 14,

2009. (Co-author and co-presenter)

ACRL

Copyright and Licensing in a Digital

World: New Challenges, New Forms

(organizer)

Society of Scholarly Publishing

Librarian Focus Group in DC (organizer) Society of Scholarly Publishing

ACE Scholars Program Collaborating with

Libraries to Recruit and Prepare Ethnic

Minority Librarians for the 21 Century

Institute of Museum and Library Studies

(granting institution)

Library and Information

Studies Department

Poster Session on ACE Scholars Program ACRL LIS

As a member of the committee, I recruited

2 speakers for the Society of American

Archivists Oral History Section's meeting

to be held in Austin, Texas in August 2009

Society of American Archivists Oral

History Steering Committee

Consulted with the Junior League of

Winston-Salem about preserving their

records

Junior League of Winston-Salem, North

Carolina

Led a 60-minute historic campus walking

tour for 2 faculty & 1 HBCU/ASERL

exchange librarian

HBCU/ASERL

Led a 105-minute historic campus walking

tour for 6 members of the Piedmont

Hiking & Outing Club

Piedmont Hiking & Outing Club

90-minute historic campus walking tour

for 45 parents during Family Weekend

Parents and families of UNCG students UNCG Office of

Orientation & Family

Programs

45-minute historic campus walking tour

for 25 Claxton Elementary School students

& 1 teacher

Claxton Elementary School

47

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

Three 60-minute historic campus golf cart

tours for 11 UNCG alumni during Alumni

Reunion weekend

Alumni UNCG Alumni

Association

Led 45-minute historic campus golf cart

tour for Develeopment Officer Linda Burr

and 2 major donors

donors UNCG Development

Office

Exhibit of WVHP Materials for Memorial

Day Commemorative Event

VFW Post 9100 and American Legion Post

6, Chapel Hill, NC

Women Veterans

Historical Project

Women's History Month Celebration XVIII Airborne Corps and Fort Bragg,

Fayetteville, NC

Women Veterans

Historical Project

The 10th Anniversary Women Veterans

Luncheon of the Betty H. Carter Women

Veterans Historical Project, approximately

160 people, including 74 veterans,

attended the luncheon. The keynote

speaker was UNC-G alumna Lieutenant

Colonel Kathryn T. Wirkus, U.S. Air

Force, Retired. I also brought in the Air

Force ROTC Honor Guard from North

Carolina A&T University to present the

colors, as well as a swing band and swing

dancers to perform.

UNCG alumni, veterans groups Women Veterans

Historical Project

Exhibit and presentation about Women

Military Dietitians

College Place Methodist Church,

Greensboro, NC

Women Veterans

Historical Project

Exhibit of WVHP Materials for Memorial

Day Commemorative Event

VFW Post 9100 and American Legion Post

6, Chapel Hill, NC

Women Veterans

Historical Project

Exhibit of WVHP Materials for Women's

History Month Celebration

XVIII Airborne Corps and Fort Bragg,

Fayetteville, NC

Women Veterans

Historical Project

Advisory Member for NEH Grant for the

documentary project: "Homefront Heroes:

WAVES in World War II. "

Miami University, Oxford, OH Women Veterans

Historical Project

NC SIRSI Users' Group Meeting Libraries in NC, SIRSI (library software

vendor)

Consultant for renewal of a church library First Christian Church, Greensboro

"Artists' Books Today": A Panel

Discussion

Area book artists UNCG Art Department

"Trends in Artists' Books" Bill Stewart, Vamp & Tramp Books UNCG Art Department

"Reminisences of Sixty Years with Books"

Don Etherington

Book collectors, book binders,

preservation professionals

UNCG Art Department

Calligraphy with Pat Levitin Pat Levitin

Presentation on Women Veterans

Historical Project

Murrow Kiwanis Club, Guilford College

Tour of Campus Claxton Elementary School

48

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

"Affectionate Interpretation: A History of

Women's Civic Engagement at Bennett &

UNCG."

Bennett College Women & Gender

Studies

Consultation on Museum Archives High Point Historical Museum

ULAC University Libraries of UNC System

ULAC Approval Team University Libraries of UNC System

Serving as past President and conducted

planning and logistics for annual meeting

North Carolina SirsiDynix Users' Group

Panel presentation: New "Services" in

Technical Services. Fischer, Bernhardt,

Rebecca Kemp (UNCW) North Carolina

Serials Conference

North Carolina Serials Conference

Conference Presentation: "The Virtual

UNC Libraries Catalog, A Preview and

Discussion"

UNC CAUSE Conference

Conference Presentation: "System Admin

(Windows) Sharing Session"

CODI/UUGI 2009 Joint Conference

Conference Presentation: "Maestro,

Musician or Wannabe? Community

Building and Sharing for Symphony

Users"

North Carolina Sirsi Users' Group

Meeting

Black Caucus-ALA Newsletter article,

Dean Emma Bradford Perry Strikes a First

for Librarians, January/February 2009

Black Caucus of the American Library

Association

3. National Diversity in Libraries

Conference, Louisville, KY (October 1-5),

Coordinators panel presentation during

the Residency Post-Conference on October

4.

National Diversity in Libraries

Conference

Program Committee Co-Chair for the 2009

Conference in Greenville, NC

North Carolina Library Association

North Carolina Library Association,

Finance Committee

North Carolina Library Association

Executive Board.Black Caucus - American

Library Association (BCALA)

Black Caucus of the American Library

Association

Incoming Convener of the newly formed

Residency Interest Group (RIG) of the

Association of College and University

Libraries

Association of College and University

Libraries (ACRL)

49

1) Name of the activity/program

2) Name of the community partner

3) Name of the

Institutional partner

Crowe, K. & Crumpton, M. (2008,

August). Using Evidence for Space

Planning. Presented at ARL Effective

Sustainable Practical Assessment for

Libraries. Public Services Session, Seattle,

Washington.

Association of Research Libraries

BLINC: Business Collections Workshop BLINC (Business Librarianship in NC)

Officer in BLINC: Business Librarianship

in North Carolina

BLINC (Business Librarianship in NC)

Consultant for export research ExportTech, ExporTech is a program run

by the US Department of Commerce to

help North Carolina companies enter or

expand in global markets.

NCknows librarian NCKnows - a consortium of North

Carolina libraries offering online

reference service 24/7