60 Gore Street, Cambridge, MA 02141 • Tel: 617-876-5376 • Fax: 617-876-6663 • Email: cdscinfo@communitydispute.org • www.communitydispute.org

~Fiscal Year 2019~ANNUAL REPORT

~ Volunteer Appreciation Party ~~ Watertown Public Library ~ ~ Pine Manor College Student Leaders ~

~ Bay Cove Human Services ~~ TAP Melrose/Fuller House ~

~ Girl Scouts of Eastern MA ~ ~ Spring 2019 Basic Mediation Training ~

~ Boston Center for Independent Living ~ ~ MIT REFS (Resource for Easing Friction & Stress) ~

~ Harvard 1st Year Program Leaders ~~ Habitat for Humanity ~

~ BoysIIMen @ Moses Youth Center ~ ~ Cambridge Women’s Center ~

Mediate It!

OUR MISSIONEstablished in 1979, the Community Dispute Settlement Center (CDSC) is a private, not-for-profit mediation and training center dedicated to providing an alternative and affordable forum for resolving conflict.

CDSC promotes better ways to understand and deal with conflict through skilled teams of pro bono mediators, training programs in mediation and conflict management, and broad community outreach.

We are committed to making our services accessible to underserved populations and to addressing emerging community needs.

CONSUMERS/SMALL CLAIMSèMediate on-site in any of three District Courts: Cambridge, Waltham & Woburn.

NEIGHBORS

ELDERCARE

WORKPLACE

èUnaddressed conflict

can impede productivity.

Come talk it out.

LGBTQ

PARENTS/TEENS

FAMILY: DIVORCE/SEPARATIONèParent Mediation Program: 4 hours FREE mediation for eligible couples.

LANDLORD/TENANTèMediation canprevent eviction and the crisis of homelessness.

Got Conflict?SM

60 Gore Street, Cambridge, MA 02140 • Tel. 617-876-5376 • www.communitydispute.org • cdscinfo@communitydispute.org

TRAININGMEDIATION FACILITATION

OUR SERVICES

COMMUNITYFamily– Divorce/Separation– Parents/Teens– Elders– LGBTQHousingNeighborhoodPrisoner Re-EntryWorkplace/OrganizationsCommunity Partners• Police• Legal Services• Social Services

COURTDistrictProbate & FamilyJuvenileSuperiorLand

YOUTH– Schools– Communities

MEDIATIONBasicAdvancedSpecialized, e.g.– Divorce– Elders– Landlord/Tenant

PRACTICUMSupervised Mediation for New Mediators– Observe actual mediations– Co-mediate with experienced mediators– Receive feedback

CONFLICT SKILLS WORKSHOPS– Staff/Managers in Human Services Organizations– College Resident Advisors (RA’s)– Professional Groups: HR, Eldercare, Legal, Educators– Youth: Leaders and Advocates– Municipal/Public Entities/Law Enforcement

FOR GROUPS– Non-profit boards– Workplace teams– Housing communities– Social change activists– Municipal agencies– Schools & Colleges

Judy AbramsChris AffleckAntonio Castro ArandaMaria-Paz AveryMark BamfordChandra BanksBarbara BeardsleeJohn BerkePatricia BernsteinBrian BlanckeMonique BleriotChris Karam BrodieMelissa BrodrickHalee Burg

Jack Esher, President/ClerkAttorney & Mediator, MWI/CBInsolvency LLC

Michael Massicotte, TreasurerFinance and Administration Professional

Karen BarattaMediator

Alaine BehlerGlobal Marketing Manager

Bill Boris-SchacterTonic Consulting Group

Elizabeth A. LeahyDirector of Advocacy and Stakeholder Engagement, MA Association of Health Plans

Eileen ScafidiScafidi Communications

Steven SeecheCDSC Pro Bono MediatorMediators Beyond Borders Board Chair

Ellen WaldorfAttorney & Mediator, eWaldorf Mediation

BOARD OF DIRECTORS

ADVISORY BOARD

Why CDSC Matters: Leading a Conflict Revolution.

1,758 people benefited from CDSC’s peacemaking activities.

MEDIATION SERVICES: 664 people served.427 referrals screened and 254 disputes mediated. CDSC measures success by progress toward resolution: 60% were resolved by mutual agreement, and the other 40% met face to face and heard each other’s points of view; many gained new understanding and/or narrowed their issues.

CDSC runs on volunteer power. Our ability to leverage significant people resources makes us a cost-effective investment and an affordable low-cost option.66 Pro Bono Mediators donated 1,063 hours.7th Annual Mimi Grosser Volunteer Recognition Award went to Steve Seeche and Amy Cashore Mariani for their outstanding service. Special celebrity guest: Padraig O’Malley, international peacemaker with Cambridge roots.

TRAINING SERVICES: 1,094 people served.• 29 mediators launched, successfully completing 33-hour Mediation

Training.• 54 mediators enrolled in our Continuing Education Seminars.• 445 community members attended free Got Conflict? Info Sessions.• 562 people participated in Conflict Skills Workshops, increasing their

confidence and competence in handling conflict.

Got Conflict?SM Deal with Conflict Effectively: Tools for Your Toolbox:Customized conflict skills workshops for a diverse array of organizations and businesses:• at-risk youth, teen parents, girl scouts and youth leaders/advocates• elder residents in public housing and elder care professionals• staff dealing with human/civil rights issues• professional groups of human services providers • Resident Advisors (RA’s) and Student Leaders on college campuses • Human Resource (HR) teams in the workplace.

NEW INITIATIVES: Probate & Family Court in Middlesex/Cambridge and Suffolk/Boston: providing on-site mediation services for couples with parenting issues, in partnership with MA Dept of Revenue and MA Office of Public Collaboration. Juvenile Court in Cambridge: mediating HPO’s (Harassment Prevention Orders) between teens to avoid the potential of their ending up with the long-standing consequences of a criminal record. Currently expanding to include C&P (Care and Protection) and CRA (Child Requiring Assistance) cases in the year ahead. Thanks to the supportive leadership of Hon. Kenneth King and Hon. Judge Gloria Tan. Prisoner Re-Entry Mediation: offering mediation to prisoners just prior to their release and “re-entry” back into the community. Modeled after a program in Maryland, CDSC’s mediators and staff are involved in this inspiring and expanding project, working closely with the Suffolk House of Corrections, South Middlesex Dept of Corrections, and MCI Framingham. Collaboration with Youth & Police: working with Cambridge youth and Cambridge Police Department to promote positive conflict engagement through training workshops and photo-voice. In this 2-year project, our community partners have been BoysIIMen at Moses Youth Center and The Hip Hop Transformation (THHP) and ACCESS at Cambridge Community Center. Thanks to funding from JAMS and ACR (Association for Conflict Resolution), in close partnership with MA Office of Public Collaboration.

Celebrating a Community Peacemaker among us: At our annual Spirit of Mediation BASH Fall 2018, CDSC presented its Community Peacemaker Award to our Executive Director, Gail Packer, in celebration of her 30 years of leadership at the helm.

James Grumbach, President EmeritusAttorney & Mediator

Alisha BloomVersant Legal

Chris Karam BrodieNegotiation & Conflict Competency CoachCDSC Pro bono mediator

Debbie EvansAttorney & Mediator

Patrick FieldConsensus Building Institute

Vivian HsuHSU & Associates LLC

Claudia KaufmanMarketing Consultant

Fredie KayFormer Director, MA Office of Dispute Resolution

Victoria LazzellBoston Private Bank

Michael LeshinAttorney & Mediator

Barbara LundFresenius Medical Care

Steven Manos

James McGuireJAMS

Cathy MondellAttorney & Mediator, Mondell Dispute Resolution

Delphene MooneyDirector of Development & Communications, On The Rise

Edye RulinNon-Profit Financial Manager

Rafaela SerranoAttorney & Mediator

Jacqueline SonnabendConsultant at Ignite

Cecily TylerProducer, Director & Educator

Conna WeinerIndependent Mediator, Arbitrator and Consultant

Emily WeinerAssociate Director of The Lewis Institute and Babson Social Innovation Lab

John G. WoffordMediator

Frank ZitoCBIZ Tofias

Gail S. PackerExecutive DirectorDebra FiliurinDistrict Court Supervisor

Danae KristiansenOffice ManagerSoraya TramontozziCase Coordinator

VOLUNTEER MEDIATORS

STAFF

Intern:Kara TrietschSalem State School of Social Work

Jeanne ClearyJanice DurhamLydia EdwardsTalia EngelhartLaura FabianoDebra FiliurinJeffrey FinkCathleen FinnRuth FreedmanKimberly FrizziMolly FroelichGary Gill-AusternFrederick GolderDeborah HellerJosh HochJane C. HoffmannMaria JosephArline KardasisRoberta KosbergAudrey J. LeeJo-Ann LeinwandRuven LiebhaberSteve Lilly-WeberEsther LinJohn MaionaHarry Manasewich

Miriam MandellAmy Cashore MarianiThomas MartonMindy MilbergSteve Morr-WinemanAmy NeeShippen PageCynthia PasciutoPaul PedullaNaomi RazsoAna Carolina RiellaRichard ReillyCynthia RungeRoberta SchnoorSteven SeecheSusan SloaneRobert SmithAnn SullivanEllen SullivanMark A. SullivanGillien ToddRobert TuchmannRobert TuckerKim WhelanFran WhymanPatricia Zonnenberg

July 1, 2018 – June 30, 2019We thank those who, in the past year, have demonstrated a commitment to community mediation through their financial support of CDSC, and invite others to join us in our efforts.

Foundation & Contract SupportCambridge Community FoundationDo The Right Thing FoundationJAMS/ACRMassachusetts Bar FoundationMA Office of the Attorney GeneralMA Office of Public Collaboration (MOPC) – Community Mediation Center – Parent Mediation Program – Prisoner Re-Entry Mediation – Probate & Family CourtMA Trial CourtOffice of Housing Stability/BostonSinging Field Foundation

Bash & Friends Appeal Donors$2,500–$6,500Jack Esher & Karen SchwartzGardiner Howland Shaw FoundationJames Grumbach & Beth Butler/ Boston Law Collaborative LLCBrad & Jane Honoroff/ The Mediation GroupSteve Manos & Barbara RubelGail Packer & Warren KaplanEric & Shirley PaleyEllen Semonoff

$1,000–$2,100Anonymous Alisha BloomBoston Sila Heating & Air Conditioning, LLCJohn FiskeMimi GrosserDavid Hoffman/Boston Law Collaborative, LLCJeanne Cleary Mediation ServicesFredie KayJo-Ann & Martin LeinwandSteve Lilly-WeberJames & Claire McGuireEdye RulinRobert & Elizabeth SmithMark & Grace Sullivan

$500–$700AnonymousChris AffleckMark BamfordPatricia BernsteinBill Boris-Schacter/ Tonic Consulting GroupMelissa Brodrick

Janice DurhamPatrick Field/Consensus Building InstituteStuart Fischer & Jeanette MallCatherine Hardaway/ Central Boston Elder ServicesZach Kinson, Solara Calderon & Gwen CalderonBernie Lebow & Barbara Guilfoile/ SignWorks GroupMichael & Rosalyn Leshin/ Ginsburg & Leshin, LLCSarah LevyMITCatherineMondell/ Mondell Dispute ResolutionDavid & Daria O’ConnorJoanne PackerJames Packer & Martha KramerThomas & Lisa RachiellesRichard Reilly & Judy McMorrowSteven SeecheJudith Stein & Kenneth DardickGillien Todd & Kingsley TaftEllen Waldorf/eWaldorf MediationJohn G. Wofford

$250–$499Anonymous Judy & Jerry AbramsMaria-Paz AveryBarbara Beardslee Genevieve Berumen & Saul TannenbaumBecky BuellCentury BankJohn & Holly CratsleyJohn & Ellen Davis SullivanJudith Dein & Alan ReischAnita Diamant & Jim BallEbLens Clothing & Footwear StoresRuth & Don FreedmanGary & Brita Gill-AusternRobert Gittens/Cambridge Family and Children’s ServiceDwight GolannFrederick GolderMo GriffinBrian Jerome/MA Dispute Resolution ServicesEllen KannerJoyce Kauffman/Kauffman Law & MediationClaudia Kaufman

Carol LiebmanBarbara LundAmy Cashore MarianiMichael MassicotteMatthew Moschella/ Sherin & Lodgen, LLPSara Rubin & David MontanariDiane RubinEileen ShaevelDebra Sosin & Warren SchwartzIlene Spiro & Ira SchorRobert & Naomi TuchmannEmily WeinerKim Whelan MediationFrank & Carol Zito

$25–$249AnonymousCarol Addy & Gene O’DonnellAntonio Castro ArandaGloria ArrudaDavid BabikKaren BarattaDebbie & Alan BieriMark BleierLinda Brion-MeiselsHeidi BrooksLee Brown & Larry DubersteinSusan BrownHaakon ChevalierJulian ChuRichard CohenKathy & Bob ConwayLynn Cooper & Michael J. AmbrosinoAdriana Sánchez CorreaBarbara & Paul CouturierMark CovenDavid D’AlessandroAlbie DavisCarla DeLellisRalph W. DunhamPriscilla EllisDebbie EvansRaymond EwerToby FarmanCatherine Farrell & Steve WofsyDebra FiliurinCathleen FinnKate FrankRon FredeyMarcy FreedmanMolly FroelichKaren GahmDavid & Ellen Gibbs

Lindsey GoldinLynn GrahamDeborah HellerJosh HochRoberta Hodson & Herbert KornDuncan HollomanAmy HoodVivian HsuMark & Susan IrvingsMichael KalikowTodd KaplanArline KardasisRudolph KassColette KingCheryl & David KiserRoberta KosbergDanae KristiansenSusan LabovitzSheila LaperleVictoria LazzellElizabeth LeahyStephen Linsky*John LoughnanePatricia MaloneHarry ManasewichSally McCoubreyMax McMahonElizabeth MeyerMindy MilbergAlan MinuskinCornelius & Elizabeth MoynihanBernadette Murphy & Deborah PutnamMoira & Ryan MurphyStephen & Barbara NeelOgochukwu NgobidiCaitlin Outterson/FormLabsBuddy & Lynda PackerPaul PedullaJaana PietariArlene PressmanSarah PumphreyDavid Seibel & Amy CasherThomas SmithLou Soltys & Christopher Morse

Orna & Yosef SteinJeffrey SternArt StewartPeter Sturges & Sasha LauterbachAnn SullivanSusan SylvaEd Tekeian & Kate GinnisDoug ThompsonDonna TobinTimothy ToomeyPaul TroyBeth & Lewis TurnerConna WeinerMegan WilcoxJane WilliamsCatherine WoolnerPatricia Zonnenberg

Donated Services➢Interns:Joy Matos, BU School of TheologyLindsey Goldin, Emerson CollegeAdriana Sánchez Correa, LLM post-BC Law SchoolLaura Sabia, BU School of Theology

➢Babson Board Fellows:Jaana PietariSarah Pumphrey

➢Trainers/Outreach Ambassadors:Gary Gill-AusternJames Grumbach & Beth ButlerScott LoringNaomi RazsoElllen Waldorf

➢Other Donations:MA Continuing Legal EducationNew England PatriotsParallax Press

Tax-deductible donations can be made directly to: CDSC, 60 Gore St., Cambridge, MA 02141Or through our website at: communitydispute.org/get-involved/donate

Mimi Grosser Scholarship FundCDSC has created a permanent fund in the name of Mimi Grosser, celebrating her 25+ years of volunteer service with CDSC. The Mimi Grosser Scholarship Fund honors exceptional CDSC volunteers and provides scholarship support for deserving participants of CDSC training and professional development programs.

REVENUES:Revenue: $388,160In-Kind Donations: $134,045– Mediators: $106,300– Administrative Support: $26,050– Trainers: $1,695TOTAL: $522,205

In-KindDonations

Grants &Contracts

Mediation Fees

Contributions and Annual Bash

Training Programs

1%

16%

15%

26%

42%

EXPENSES:Expenses: $305,876In-Kind Donations: $134,045(Cost to purchase services)TOTAL: $439,921

Training Programs

31%

12%

19%

17%

21%

Community Programs

General & Administrative and Fundraising

In-KindDonations

Court Programs

*Donation to the Mimi Fund

OUR DONORS