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Page 1: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

Page 1 of 25

ANNUAL REPORT 2016

Page 2: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

Page 2 of 25

Contents Our Management Committee and Employees ...................................................................... 3

Message from our President ................................................................................................. 5

Our Mission ........................................................................................................................... 7

Aims and Objectives.............................................................................................................. 7

History ................................................................................................................................... 7

Operating Hours .................................................................................................................... 8

Admissions ............................................................................................................................ 8

After Admission ..................................................................................................................... 9

A Report from our Manager ................................................................................................. 10

Volunteers ........................................................................................................................... 11

Feline Welfare ..................................................................................................................... 12

Canine Welfare ................................................................................................................... 13

Corporate Volunteering ....................................................................................................... 14

Maintenance & Projects ...................................................................................................... 15

Campaigns .......................................................................................................................... 16

Education ............................................................................................................................ 17

Media, Marketing and Advertising ....................................................................................... 18

Around the town with SCARS ............................................................................................. 19

Dog Walk for Awareness ..................................................................................................... 20

Fundraising news ................................................................................................................ 22

Youi, Gold Paws Sponsor Christmas with Rob and the Dogs ......................................... 23

Thank you to our photographers: Whisper Images, Trudy, Diane and our valued staff and volunteers who supplied images for this report.

Page 3: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Our Management Committee and Employees

MANAGEMENT COMMITTEE EMPLOYEES

Rosy Symons President (Oct 16 – Present) (Also Vice President Mar 16 – Oct 16)

Penny Brischke Manager (2012 – Jan 17) Diane Reid Manager (Dec 17 – current)

Norma McRae President (Mar 16 – Oct 16)

Kym Sloman/Jess Moody Animal Coordinators

Carmel Mahoney Treasurer

Melinda Crowhurst Volunteer Coordinator

Craig Jones Secretary (Oct 16 – Present)

Anne Clayton (pre 16 - Nov 16) Melissa McGarvey/Trudy Norwood (Nov 16 – current) Receptionists

Patricia Adams Committee Member

Angus Young Head Vet Surgeon

Margaret Ashe Committee Member

Wanita Morgan, Olivia Pozzan, Alison Anderson Vet Surgeons

Alison Barry Jones Committee Member

Jacqueline Hiddins, Michelle Lorraine, Nicole Ernest Vet Nurses

Jane Connolly Committee Member (Secretary Mar 16-Oct 16)

Lucy Coldwell, Debbie Lee Relief Vets

Mick Reynolds Committee Member

Sam Jaaskelainen, Angie Anderson, Kelly Williamson, Suzanne de Visser, Ken Mayhead (pre 2016 – Mar 17) Kennel/Vet room Cleaners

Angus Young Committee Member

Page 4: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Organisational Chart

Page 5: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Message from our President The Sunshine Coast Animal Refuge Society, “giving refuge to abandoned and surrendered cats and dogs and educating the public in responsible pet ownership”, has again in 2016 been successful in delivering its mission and vision of 37 years. In 2016, the second year of the five year strategic plan (2015-2020), the refuge has actioned its priorities. Listed below are just some of our achievements in 2016 • Completion of the internal dog walking/enrichment track;

• Kennel cough / external match up yard construction;

• Cattery floor repainted;

• Dog kennels repainted;

• Cattery tunnel / ramp replacement (nearing completion);

• Enclosed dog exercise yard (trial);

• Secured sponsorship for 100 dog desexing vouchers;

• $35,000 distribution from a deceased estate trust for operational priorities (chill out

room/dog adoption lounge & contribution towards the walking track);

• Employed part time Volunteer Coordinator;

• Updated our trading hours to 10am - 5pm;

• Extended Animal Coordinators role to 7 day with allocated portfolios;

• “Paws in the Park” with USC pop adoption day;

• 8 new promotional adoption campaigns;

• Developing cat & dog enrichment programs;

• Commenced support for animals of the homeless;

Projects and priorities for 2017 include:

• Integration of Staff Manager & Operations Manager positions to one full time role;

• Development of a separate volunteer managed marketing, media & events portfolio;

• Revisit & action new dog ISO and / or refurbish existing buildings as per SGM;

• Installation of new solar system funded from community gambling fund;

• Complete Stage 3 - redefine & rebuild dog exercise yards;

• Enhance bequest program;

• Secure funding for “Desex in the City” programs;

• Review and redevelop all refuge policies;

• Rainwater Tank project installation;

Page 6: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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• Commencement of IT upgrades and install volunteer management software program -

Volgistics.

To sustain and continually develop SCARS, hard work and commitment from the committee, staff and volunteers together with a supportive community is required. On behalf of the committee, I would like to acknowledge and thank all volunteers for their ongoing commitment to our animals. SCARS have an eclectic and valued group of volunteers that make a huge difference to every cat and dog in our care. Thank you again. Thank you to the retiring committee for your achievements and dedication throughout the year; in particular, I would like to acknowledge Norma McRae, 2016 elected president, for her time, skills and achievements. The 2016 committee combined their business, corporate and animal welfare skills with refuge knowledge to enhance the refuge’s mission and strengthen its sustainability. SCARS owe a lot to its dedicated staff. Often forgotten in all the gratitudes, our staff are extremely professional and work tirelessly to enhance positive outcomes for the animals. It is fitting that we also acknowledge Penny Brischke, retired Operations Manager, for her four years of dedication thus providing the refuge with stability and many professional achievements. To all our staff, a huge thank you. Sadly, the refuge also farewelled our long standing and excellent caretakers, Jason and Priscilla. After hours care is an essential refuge commitment and we are fortunate our new caretakers, Menny and Maddy, have stepped into the role. Thank you. SCARS is a community based charity relying heavily on the support and generosity of the Sunshine Coast Council, members, sponsors, benefactors, community groups and individuals; these groups are our lifeline and the refuge acknowledges their generosity. With the community’s continued generosity together with our sustainable and progressive commitment SCARS will continue to deliver to the cats and dogs coming into our care and uphold our mission in the years to come. Thank you

Rosy Symons

Page 7: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Our Mission The objectives for SCARS continue to be; 1. The provision of a safe refuge to abandoned and surrendered cats and dogs until

permanently re-homed. 2. Educating the community on responsible pet ownership.

Aims and Objectives The Sunshine Coast Animal Refuge aims to;

provide refuge for as many lost, abandoned and abused animals that can be physically catered for,

ensure all animals entrusted to SCARS are given the best care and medical treatment until rehomed,

micro-chip and desex all animals who find their way to SCARS,

promote responsible pet ownership through an education programme and the media,

Maintain a non-euthanasia policy where only the very ill/injured animals are euthanised, and

Educate the community on animal welfare issues and provide initiatives such as subsidised desexing programs.

History The Sunshine Coast Animal Refuge Society Inc. was established in 1979 as the Sippy Creek Animal Refuge with the primary aim of providing temporary refuge and eventually new homes for abandoned, abused, stray and unwanted cats and dogs. The Refuge is an independent, not-for-profit, registered charitable organisation. The Refuge has a regulated non-euthanasia policy. Our legal name is The Sippy Creek Animal Refuge Society but our trading name is Sunshine Coast Animal Refuge (SCARS). The Refuge operates from a 1.08 hectare site at Sippy Creek Road, Tanawha (adjacent to the Council pound), and can house approximately 60 dogs and 50 cats at any given time. On average the Refuge re-homes approximately 500 cats and 500 dogs per year most of which come from the pound. This results in the Sunshine Coast Regional Council having one of the lowest rates of euthanasia of unwanted cats and dogs in Queensland.

Page 8: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Our People

Overall refuge responsibility and accountability rests with an unpaid, elected Management Committee (most of who are also volunteers) which meets monthly;

Additionally there is a small group of paid staff – Manager, Animal Coordinator, Volunteer Coordinator, Reception, Kennel and Vet Cleaners, and Vet Nurses;

We also contract Veterinary Surgeons to operate our vet rooms up to four days a week.

Additionally there is a valuable group of volunteers who attend to cleaning, rehoming, animal care, maintenance, gardening, supporting the employed office staff, marketing and running external fundraising;

Members and volunteers operate an education subcommittee who visit schools, nursing homes and other community groups and conduct tours of the refuge;

We utilise a Dog Behaviourist for behaviour testing of dogs and behavioural training to the new owners of our adopted dogs;

A children’s holiday club called “Talking Tails” which provides critical animal education;

A group of members who are encouraged to attend the AGM and SGMs where the Management Committee and Management report of Refuge performance and have the responsibility of electing the Management Committee and accepting our annual financial and audit statements.

Operating Hours In response to community demand we changed our operating hours in 2016. We are now open to the public Tuesday to Sunday from 10am to 5pm. Additionally there are staff and volunteers on site every day to take care of the animals that we have responsibility for. The Refuge also has a resident Caretaker who is on call after hours.

Admissions

Subject to behavioural testing we accept cats, dogs, kittens and puppies from the Sunshine Coast Council Pound (“The Pound”). This is only after they have been held for five days by the Council and have not been claimed by their owners. This process ensures that the Refuge receives legal ownership of these animals and can therefore provide certainty of ownership to future adopters;

In 2016 the Refuge has worked hard to further develop our rapport and relationship with The Pound;

The Refuge is the primary partner for The Pound for the rehoming of dogs and cats. Critically we are strategically located next door to the pound. We rehome the majority of cats and dogs that are unclaimed at the Pound and;

The community can also surrender their dog or cat to the Refuge. This is subject to our capacity, behavioural testing and at the discretion of the Animal Coordinators.

Page 9: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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After Admission

All cats and dogs admitted are vet checked and spend a period in isolation/quarantine to ensure they are healthy;

Where required they are vaccinated, wormed, de-sexed, micro-chipped and medically treated if necessary;

Following a period in RASTAS and once they are cleared by the vets for adoption they are placed in one of our viewing pens and displayed on our website and Facebook page.

The website, Instagram, Twitter and Facebook are important social media tools where members of the public regularly view our dogs and cats in consideration of potential adoption.

With some exceptions, where we arrange a temporary or permanent foster (for specific reasons or needs), the cats and dogs stay at the Refuge until they are successfully re-homed.

Importantly the adoption & re-homing of the cats and dogs continues to be subject

to our strict terms and conditions of sale. This philosophy is maintained even

during periods of special pricing or promotions.

We continue to operate as a “No Euthanise” refuge. Any exceptions to this must

be approved by the Executive Committee and would only be a result of

poor/failing health where quality of life is impacted and supported by a

recommendation from our head vet.

Page 10: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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A Report from our Operations Manager

A big thank you to all our staff, volunteers, committee and members for all the hard work, support, dedication and commitment to the Refuge in 2016 to ensure another successful year of providing refuge for our cats and dogs and finding them new homes and families.

Whatever your role with the refuge, no matter how much time you give, your hard work and dedication to our animals is appreciated. Don’t forget that you have played a part in helping these dogs and cats that cannot help themselves, be able to move onto a new life.

There are people who donate their time to off-site fundraising which often goes unnoticed. This includes a range of people and businesses who fundraise on our behalf and refuge organized fundraising such as the BBQs and pop ups at shopping centres. These activities provide an important connection to the people of the Sunshine Coast talking and passing on knowledge on the benefits of animal welfare and compassion for companion cats and dogs in the community.

Due to the generosity of the entire Sunshine Coast community and businesses we are able to also support other animal refuges in the region with food and linen and we are also able to donate to a Sunshine Coast Homeless animal support program.

We would also like to thank the volunteers and people from local businesses who provide their services to the refuge for little or no cost, in a range of areas, animal food of exceptional quality, repairs and maintenance, supply of goods and services, upkeep of equipment and buildings, and upkeep of our environment.

Thank you also to the many people from the Sunshine Coast community who have donated all manner of items to the refuge, and who support the volunteers and staff at the refuge in helping manage the refuge maintain a safe and comfortable environment for our cats and dogs.

The ongoing financial support from the Sunshine Coast Council is also appreciated.

Our animal foster carers need a special mention for providing temporary and permanent homes for the cats and dogs who are not coping well in a refuge environment or who need neo natal or post-surgery care.

Most of all thank you to all the Sunshine Coast people and families who have adopted cats and dogs and taken them into their homes and offered them a new happy and long term new lease on life.

Page 11: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Volunteers

In 2016 we strengthened our volunteer support through the appointment of a Volunteer Coordinator. This role is responsible for managing the wing to wing aspects of our volunteers, including continually sourcing for new volunteers and volunteers with specific skill sets in response to our needs. In 2016 we received 305 applications for volunteering with 132 of these applicants proceeding to trial days.

The most important commitment that a volunteer makes is with his or her time, and we thank each and every one of them. We would not exist without every single person who lends a helping hand whether it is on site volunteering, on the committee or staff who work over and beyond their paid hours. In 2016 we averaged the following volunteer numbers each week: Cats: 46 Dogs: 89 Garden/Mowing & Maintenance: 5 Admin/Office: 6

Thanks also to volunteers who collect from our donation bins and donation tins and those who purchase items on our behalf such as animal food and hardware. A special thanks to those who always help at short notice with repairs and maintenance which is a major workload at the refuge.

The volunteer team at the refuge is ever evolving as the face of volunteering changes where we are likely to see more short term volunteers at the refuge over the next few years. This means even more reason for a diverse range of skills, experience and flexibility required, and it will present a challenge for us in the future to continue to maintain a strong and skilled team in our quest to rescue and rehabilitate cats and dogs and uphold our ongoing commitment to animal welfare.

Our volunteers also provide the core of our regular and valuable temporary fostering of selected cats and dogs.

We extend an important thank you to all our volunteers for their critical contribution, support and commitment which, without, we would be unable to support the animals in our care.

Volunteers Jane, Denise, Menny & Kylie

Page 12: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Feline Welfare This year our cat and kitten fostering program, run by Leesa Neilen, has continued to grow with the program providing a huge number of foster carers averaging 22 cats and kittens every month in foster care in 2016. The foster carers go above and beyond to their commitment to help keep the cats and kittens safe and well while they wait for their forever homes. The new facilities for the cats, the Cat Care Centre, the new outdoor areas and new ramps currently being built all add to the comfort and welfare of our cats. Our new Animal Coordinator, Jess, who came on board to assist Kym has developed a new cat enrichment program to help keep the cats occupied and happy whilst they are at the refuge waiting to be adopted. This program will continue to grow as we trial new ideas and strategies. In 2016 the floor of the cat area was repainted, we also received new cat climbing poles from a local school woodwork project. A big thankyou to the general public who continue to donate new and used items for the cattery runs. We desexed 393 cats in 2016. 509 cats were rehomed in 2016 (2015 = 510 cats) (2014 = 490 cats) (2013 = 440 cats)

Stirfry

Page 13: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Canine Welfare

We continue to work at improving the welfare of our Canine friends. In 2016 we launched the walking and enrichment track. This has meant we no longer need to walk dogs along the rear access road where the waste contractor trucks and cars travel, an important safety enhancement for our volunteers and dogs. The Track also has a variety of sensory and enrichment features, including; gates, plants, seating, pools, walking surfaces and hay bales to climb. Shade sails were erected reducing the heat. There is a water supply planned to make the refilling of the pools and drinking containers easier. We continue to received enhancement ideas from volunteers and have incorporated a number of these.

A number of our volunteers have been taking our dogs on outings on a regular basis, enhancing their lives whilst living at the refuge. A number of dogs have received enrichment and positive training in an effort to make them more likely to be re-homed and we have had success with some long term dogs being adopted after this training and with dogs that have been fostered by our volunteers.

The dog foster program continues for special needs and dogs struggling in the refuge environment. Whilst our volunteers continue to be the primary providers of temporary foster homes, we have a growing group of supporters outside the Refuge who are now providing both temporary and permanent foster homes. Our most exciting success in 2016 from this program was the successful adoption of our long term resident Wombat, following a period in foster care where she was able to focus on behaviors and training.

The foster program continues to focus on temporary homes for our puppies, aged, special needs, those recovering from operations and dogs generally struggling to cope in the refuge. Thank you to the many people who worked with Wombat and Kylie Grehan for her ongoing dedication to the litters of puppies.

Finally, this year we even had a dog (Oliver) adopted out to be trained as a Compass Assistance Companion Dog after being on death row at Bundaberg Pound – Exciting!

We desexed 206 dogs in 2016. 359 dogs were rehomed in 2016 (2015 = 388 dogs) (2014 = 369 dogs) (2013 = 418 dogs)

Cyrus Phil & Oliver

Page 14: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Corporate Volunteering A number of our corporate partners volunteered their time to help with our ongoing projects and maintenance requirements. These were: Youi Insurance – 2 Working Bees of 20 people. It is also noted that Youi are an important and generous supporter in other areas including; financial support and donations. QBE – 1 Working Bee of 11 people Royal Canin – 1 Working Bee of 8 people. Royal Canin also continue to be an important partner supplying pallets of dry and canned food on a regular basis. Some of the work completed through Corporate Volunteering in 2016 included:

Gardening

General Cleaning

Mowing and whipper snipping (fortunately we have now been able to add two

volunteers dedicated to this activity).

Rubbish removal (where does it all come from?

High pressure cleaning of the paths

In addition to corporate Volunteering we also supported student volunteering through:

Work Experience – 4 high school students collectively completed 120 hours of

volunteering. 6 students from Mountain Creek High also volunteered 180 hours of

service to achieve their Certificate 2 in Active Volunteering.

Duke of Edinburgh/Bridge Award – 4 students collectively completed 48 hours of

service.

University/Open colleges – 3 students collectively completed 280 hours of service.

These programs assist us in the education of future animal owners together with establishing a presence amongst the next generation of volunteers and potentially community/business leaders.

Page 15: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Maintenance & Projects We again achieved a number of important maintenance and improvement objectives around the refuge, including:

Our most significant initiative for the year was the design and construction of our

internal dog walking and enrichment track. This was a major initiative with a new

fence constructed around the internal boundary of the dog yards, then enabling the

track to be constructed between this new fence and the existing external boundary

fencing. Feedback from users of the track has been incredibly supportive and we

rest a lot easier knowing that volunteers and dogs no longer need to walk on the

road.

Repainting of the majority of the dog pens.

Repainting of the floor in the cat area.

Major tree assessment, subsequent trim and removal for safety;

Construction of a dog exercise yard for our ‘ISO’ dogs;

Repairs to cattery walls and runs;

Cat Walkway both temporary and permanent repairs performed;

Roof repairs (leaks and shade) Hodel, Puppy Palace and Sippy Lodge;

Improving the presentation of “Sophie’s Pen” including the laying of faux turf around

the edge of the pen

Enhanced maintenance of the garden areas.

Recruitment of two new volunteers who are dedicated to lawn maintenance.

Increased coverage of the garden nursery with shade cloth and installation of a

sprinkler system

Trialling of a dog escape system in the puppy pen which is also available for viewing

by the public.

Establishment of a 2nd linen storage shed and shelving in the existing linen shed.

Construction of a totally enclosed dog exercise yard for ‘escapees’

We also had a major forms and features study conducted for future building ventures

the Refuge undertakes.

This is not to forget the general maintenance always required, including replacement and repair of taps, lighting, doors, shelving, internal and external furniture, fencing, clearage of drains, maintaining the bore pump and salt treatment plant.

Page 16: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Campaigns

During those periods where we had spare dog capacity we again worked with other rescue groups to assist them with rehoming. We also utilized several other rescues to assist us in rehoming some dogs with special needs and where there were some breed specific needs.

With our established profile and generous supporters on the Sunshine Coast we were again in the fortunate position of at times being able to assist others in need:

As resources and inventory allowed we again continued to support several other refuges in SE Qld and work with other welfare groups. Groups include: 4 Paws Animal Rescue, RSPCA Noosa, NSW Bull Terrier Rescue, Pugs SOS rescue, Jaws N Paws (Ipswich), WILVOS, and a number of other breed specific animal welfare groups.

We provided food and bedding on several occasions to three local homeless support

centres for the pets of the homeless.

We also made several donations of food and medical supplies to “Drought Angels.

We are generously assisted in this initiative by Lindsay Transport who palletise and

carry these donations for free.

We received a donation of medical supplies that we were unable to use, however,

were able to provide to Australia Zoo Wildlife Hospital which is a non for profit activity

of Australia Zoo.

In 2016 our fifth cat Desex in the City campaign saw over 300 cats desexed. In 2016 SCARS prioritized this as an ongoing initiative that it totally funded by SCARS in partnership with 25 vet surgeries across the Sunshine Coast. We take this opportunity to again thank the 25 participating vets for their involvement and support for the programme.

Our Desex in the City Dog campaign entered its second year with SCARS contributing $15,000. Thanks to Wises Road IGA and Maroochydore RSL for their financial support for this campaign and to the 2 participating vets, Sunshine Beach Vets and Greencross Vets Caloundra.

Unfortunately we continue to see undesexed dogs and cats with some of those entering our care having been bred from many times. Community understanding does seem to be developing in this area with increased focus on puppy breeding by local and state government and we are working with the council to support community education about the importance of desexing cats and dogs.

Page 17: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Education The Refuge continues to embrace opportunities to promote the benefits and responsibilities of pet ownership through;

The “Talking Tails Club”

The Pet Pep Program at local schools,

The Nursing Home Visiting Program.

Thank you to the Education Subcommittee that has continued to coordinate and lead this work The Talking Tails Club provides a variety of fun and educational activities based around the development of animal knowledge with children. Activities include some interaction with our refuge animals and craft activities based around animal learnings. Greencross Vets Caloundra are an important partner, with one of their vet nurses leading a one hour session for each group, including showing how to bandage injured animals. Greencross also supply a first aid booklet to each child. A number of other animal support groups are also expected to participate in future sessions. Excited engagement would be the best way to describe the reaction we receive from the children. Thanks to Norma McRae who has been leading this program with a group of loyal helpers. Tanya Harewood has agreed to take over this program for 2017. Our partnering with the Australian Veterinary Association (“AVA”) under the Pet Pep Program, has volunteer representatives and animals attending Prep and lower primary schools on the Sunshine Coast, the kids always have lots of questions and enjoy having close contact with the animals. The Nursing Home Visiting Program continued with our volunteers taking a couple of refuge dogs once evert two months to two of the local nursing homes. Particularly for residents of these homes that were pet owners it proves to be a valuable opportunity to spend time with an animal. We certainly see a great deal of joy from residents during these visits. Thank you to all the volunteers who form the Education Subcommittee for your ongoing contribution and efforts.

Boston

Page 18: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Media, Marketing and Advertising This year the local Sunshine Coast media has continued to offer great support to the Refuge in our endeavors to quickly rehome cats and dogs in our care. We are very grateful to Sami Muirhead from 92.7 Mix FM, our celebrity Patron. This is Sami’s third year running and we are so happy to have her helping our cats and dogs. Also thank you to Sunshine FM, Glasshouse Country News and The Sunshine Valley Gazette for doing pets of the week throughout the year. All of this helps to raise awareness of SCARS and our animals. We would like to give a big shout out to Caroline Hutchinson, Sami & Todd from Mix FM 92.7, The Chronicle, Channel 7 Local News and the Sunshine Coast Daily who have provided us with lots of support this year and run many promotions and stories throughout the year to help our cause. Our social media sites on Facebook, Instagram and Twitter continue to grow in numbers of followers and generate keen interest in SCARS activities and animals. With nearly 18,000 FB followers, we are ramping our advertising on these forums to promote speedy adoption of our rescue animals. Our website is also popular amongst our followers, particularly to view our animals but also to participate in our events and online donations programs. Watch this space in 2017 as we look to ‘spruce’ up our animal profiles and provide more access to education information and other areas such as surrender information, for our community.

Sami n Todd Mix FM with Mason Hope supporting SCARS at the Furball Gala Event (Peppe the poodle x)

Page 19: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Around the town with SCARS We joined the Buderim Australia Day Parade again to start off our year with getting our dogs out into the public arena! Oh what fun we had – we took lots of our resident dogs who really showed their stuff marching alongside us like professionals.

SCARS First Pop up Adoption - We held our very first off site “Pop up Adoption – Paws in the Park” this year! With the help of a great group of SC University students it was a success with 5 kittens and 5 dogs finding homes on the day. We set up at Jessica Park at Kawana and with a trusty group of volunteers the day went without a hitch. A great family fun day with competitions, food and entertainment and some great guest speakers. We also raised some funds on the day. Hopefully we can make this an annual tradition as it certainly was great for the prospective adopters to meet our animals outside the refuge and see what they were like.

Page 20: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Dog Walk for Awareness We joined our friends at 4 Paws Animal Rescue to hold our second Walk 4 Awareness. It was a fantastic day sponsored by Best Friends Superstore Kawana and the Sunshine Coast Council. Over 200 dogs and their owners attended the event. Such a fantastic turnout again – we can’t wait to start planning the 2017 walk. This event is just getting bigger and better every year.

Inaugural SCARS & 4 Paws Furball on the Beach - We did it…in March 2017 we bought the global event Furball to the Sunny Coast. Attended by over 150 people and our SCARS rescue dogs and kittens, the night was a great success and by far the biggest and most glamorous event we have ever organized for SCARS. A big thankyou to Liz and the team from Qld Signature Events, our major sponsors Nicklin Way Vet Surgery, Jannette and the team from Portable Creations, 92.7 Mix FM, Whisper Images, South East Events Qld and ASV Audio Visual, without all of whom this event would not have been possible. For those of you who couldn’t get a ticket this year don’t despair we will be back in 2018 and will make this an annual event for our furry friend lovers!

Byron and two lovely ladies all glammed up for the Furball on the Beach

Page 21: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Page 22: ANNUAL REPORT 2016 Annual Report.pdf · (Secretary Mar 16-Oct 16) Lucy Coldwell, Debbie Lee Relief Vets Mick Reynolds Committee Member Sam Jaaskelainen, Angie Anderson, Kelly Williamson,

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Fundraising news We held many fundraisers throughout the year, including the Walk for Awareness, Santa Paws, Bunnings sausage sizzles and a number of community events where we attended and raised $$. Our SCARS merchandise continues to be a popular choice for members of the public when we are out and about promoting SCARS. The 2017 Calendar was nearly sold out by Christmas time. The garage sale also continues to be our biggest fundraiser every year. With well over $30,000 raised in 2016. Great job Rosy and your band of dedicated helpers!

A big thankyou to our external events volunteer team who have been manning stalls at Kawana Shopping Centre all throughout the year, sizzling up a storm at the Bunnings Sizzles and attending numerous community events such as the Cooroy Fusion Festival. We also regularly speak about SCARS at many RSL and Probus clubs throughout the year. All of these events are invaluable for our animals and SCARS, not only raising much needed funds but also giving SCARS a higher profile in our community.

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We would like to thank all of the members of the public, school kids, local businesses and volunteers who did fundraisers on behalf of the refuge. All of your efforts have made it possible for us to keep on doing what we do for rescue animals. So thank you. In 2016 we had eight Gold Paws Business sponsors continue or come on board. Thank you

Pretty Digital www.prettydigital.com.au/business-catalyst-blog/tag/digital/

Maleny Supa IGA http://www.malenyiga.com.au/

Maroochy RSL http://maroochyrsl.com.au/

Qld Signature Events https://www.qsevents.com.au

Youi Insurance https://www.youi.com.au/

Wises Rd IGA www.igamarketplace.com.au/wisesrd/

B Fresh Kawana https://www.facebook.com/Bfresh-Market-Cafe-Deli-

127270257363381

Sports and Spinal Physio https://www.sportsandspinalphysio.com.au/

This program is a fantastic way for businesses to support the good work the refuge does and also a way for the refuge to share its market reach and public audience with these businesses. Thank you to the following businesses for your support throughout 2016 – we look forward to working with you in 2017:

Maroochy RSL Pretty Digital

Youi Insurance Maleny IGA

B Fresh Kawana Kunara Organic Marketplace

For Pet’s Sake Bassett Barks

Animal Emergency Service (AES) Tanawha Hayshed

Wises Rd IGA Greencross Vets Caloundra

Kawana Sports and Spinal Physiotherapy Qld Signature Events

The Insight Company Whisper Images

Dog Gone Training Hobbits Knob Cat Retreat

Youi, Gold Paws Sponsor Christmas with Rob and the Dogs Donation drop off

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Wombat

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