annual report 2013-2014

About Us

Page 5-6

Chair & CEO Report

Page 8-10

Our Board

Page 11-12

Financial Report

Page 13-14

Getting People Into Work

Page 15-16

Helping People Develop Their Skills

Page 17-20

Building Stronger Communities

Page 21-22

Partnerships & Support

Our Community - Our Contribution

2013/14 Annual Report

About Us

PAGE 3

Who We Are, What We Do

For 30 years Bridging the Gap (BTG) has been

firmly embedded in WA’s local communities

providing a diverse range of Federal and State

funded programs to deliver employment, career

development and training services through

partnerships with community based organisations

across the Perth to Peel region.

With offices in Rockingham, Kwinana, Spearwood,

Wembley, Mandurah and an award winning

community nursery and training facility in

Casuarina (Ngulla Training & Community Centre),

BTG aims to develop and grow people and

communities by providing caring and innovative

lifelong learning and development opportunities

and employment services.

Over 6000 people access BTG’s range of

employment and community services annually,

and BTG has a track record of consistently

achieving outcomes for our clients. With regards

to our major contracts BTG is currently in the top

10 per cent of providers nationally for Job

Services Australia (JSA) delivery and the only

Perth based agency awarded a five star rating for

the whole Employment Services Area from the

Department of Employment.

Additionally, BTG boasts the highest

commencement and outcome rates for Youth

Connections delivery in Western Australia.

For further details see the following sections of

this report:

Getting People into Work pg 12

Helping People Develop their Skills pg 14

Building Stronger Communities pg 16


About Us

PAGE 4

From the Chair

Each year seems to bring its own special challenges and successes. The past year

has seen a dramatic expansion of Bridging the Gap’s employment services

contracts. Our Mandurah office has grown from zero job services clients to now

be the biggest office in the Bridging the Gap network. The more established

offices in Rockingham, Kwinana, Cockburn and Spearwood have continued to be

rated at the highest levels of any job service provider across Australia. The year

has required acquisition of new premises in Mandurah and the board is looking

to expand into other areas through next year.

Changing governments mean changing policies and the highly successful Youth

Connections Program which assists students transitioning from school into work

will finish at the end of this year. Bridging The Gap though will not abandon these job seekers and is

continually seeking new opportunities and initiatives such as our Crossing Point to assist young people. In

addition we have established a successful academy in Kwinana to identify local employers’ needs and train

potential employees to fulfil those requirements, and in the next year we will expand the concept

throughout the southern suburbs.

The biggest challenge for the remainder of 2014 will be to successfully tender for the next employment

services contract. The new contract will be substantially different from our current offering and we will

need to further hone and develop our staff and management skills to be successful in winning and

implementing this new direction.

We have had considerable board and management changes over the past year and I thank those who have

left us and served us so well. I am particularly pleased with the strengthening of board capability through

the addition of marketing and financial skills and strong community connections in the cities of Mandurah,

Rockingham and Kwinana.

In particular I would like to thank our CEO Colin Kerr for his strong leadership and guidance. The staff, the

management and board look forward to celebrating a successful year for Bridging The Gap’s 30th year of

operations.

Chairman, Evan Parker


Chair & CEO Report

PAGE 5

From the CEO

This year has been one of the busiest years in our history for all staff at Bridging

the Gap with increases in our employment services, new initiatives for services

to community and managing the ceasing of a number of funded programs. With

consultant Tammy Tansley we embarked upon an analysis of our internal

systems and have undergone a structural and cultural change so that we are

prepared for the future.

Financially we have seen pleasing turn around since the previous year. The

improvement is due to increased business and performance in job services, as

well as new business streams.

Our delivery in Job Services Australia has more than doubled since last year with

significant increases in our business share in Central West Metro and Mandurah / Pinjarra resulting in over

6000 unemployed seeking assistance while our Disability Employment Service has in excess of 250. This

demonstrates a significant increase in servicing our community with a total of over 7500 walking through

our doors in the year.

The next financial year will see Youth Connections (youth), Aspire (Intergenerational families) and Kwinana

Academy (community employment support) initiatives cease due to the Australian Government funding

ceasing. Additional research and work is being done currently to find other sources of funding to continue

delivery of such needed services. Together these programs engage more than 700 people from our local

community with continuing support to assist them into employment or training.

Our continuing commitment to the development of partnerships and alliances saw great success as well as

new partnerships being established. We hosted Raleigh International’s annual “Asia Pacific Conference”

which saw delegates from the UK, China, Hong Kong, Sabah, Malaysia, New Zealand, Kuala Lumpur,

Singapore and Australia attend. In conjunction with the main conference a Leaders Luncheon hosted 86

local stakeholders, supported by City of Rockingham.

Recycling of bicycles addressed the challenge of engaging youth and with Dismantle as a partner we are

now delivering this joint initiative to a variety of groups. MercyCare gave us the opportunity to be involved

in the Affordable Housing for Life initiative where together there is an opportunity for homeless youth to

obtain employment.

To prepare our business for the future, we are diversifying our income streams by creating ways of

marketing our expertise to the wider community. We are also developing waste recycling and other

products under the Green Collective brand.

CEO, Colin Kerr


Chair & CEO Report

PAGE 6

Did you know…?

440 people

2003/2004

2260 people

2013/2014

In 2013/14, we assisted five times the number of people into employment

(through job services, training and work experience)

than compared with 10 years ago.


PAGE 7

Our Board of Directors

Evan Parker Chairman

Evan was elected to the position of Chairman at the 2012 Annual General Meeting on

October 15th, having served as Vice Chair from October 2010-2011, he is also a member of

both the Finance and Marketing Sub-Committees.

Evan is an Accountant and consultant in Finance, Training and Employment to State and

Local Government clients. He holds a Bachelor of Commerce Degree from UWA; is a Fellow

of CPA Australia and an Associate of the Australian Institute of Management.

Evan spent a decade in the Banking Industry before joining TAFE to lecture in Accounting,

Commercial Law and Management and then to become an Academic Administrator in a

range of city and country colleges. Evan held a variety of Senior positions in TAFE including

Navy Training Manager, Director of Business Development, Chief Financial Officer and

Director of IT and Business.

Wayne Milnes Deputy Chair

Wayne has a wealth of experience in the finance and commercial sectors, having spent 30

plus years with National Australia Bank, 15 of those in the position of Commercial Business

Manager.

Wayne retired from the banking industry in 2009 to spend time with his lovely wife

Suzanne, enjoying golf and basketball – a sport he has been dedicated to for 36 years. In

2012, he re-joined the workforce on a part-time basis as a Business Agent for Harcourt Real

Estate in Kwinana and is also a West Australian Consultant for Melbourne Company

Mortgagee Services.

Brad Dean Treasurer

Brad joined the board of Bridging the Gap in 2011 and is the current Treasurer and a

member of the Finance Subcommittee.

Living in the region for 19 years, Brad has been an active member of the community

holding executive positions on The South Coast Regional Chambers of Commerce, The

Rockingham Community Bank, and numerous smaller local organisations.

Brad is a director of local accounting firm, BDR Business Accountants and is a current

member of the CPA Australia’s – WA Public Practice Committee.

Outside of work Brad is heavily involved with the Variety Bash which is an annual event

which raises and distributes much needed funds for needy and disadvantaged children.


Our Board

PAGE 8

Board of Directors cont’d

Colin Kerr

Secretary / Chief Executive Officer

Colin serves as both the Secretary to the Board of Directors and the CEO of Bridging the

Gap.

Having worked in the community and employment sectors for many years, Colin has part-

nered with a number of community organisations and his passion to support young people

is evidenced by the variety of initiatives he has implemented.

Bruce Cairns

Director

An owner/operator with 35+ years experience in electrical contracting, Bruce also has a

long history of community service, having been involved with Rotary for over 30 years.

Bruce is a former President of the Roleystone Country Club and Roleystone Football Club

where he lived before relocating to Rockingham with his wife Judith.

Bruce previously served as Chairman for the Board from October 2010 to October 2012

with a total service of seven years to July 2014.

Les Hayward

Director

Les is a business and personal risk & wealth management specialist with over 20 year’s

corporate, financial services, mortgage, risk and wealth management industry experience.

Commencing his corporate career in 1991 after serving several years in the Australian De-

fence Force, Les has worked in various senior executive roles servicing both the private &

federal government sector including Defence & Foreign government installations, HQADF,

ASIO, Canberra Airport & US Embassy, as well as various national roles in strategy, business

development, risk management, training & operations management.

In 2005 Les commenced working in the finance sector and in 2009 decided to transition

into his own Practice, establishing Prosperity Wealth Management & Niche Wealth Man-

agement - both authorised representatives of Elders Financial Planning Pty Ltd. As a Direc-

tor of Prosperity & Niche Wealth Management Les and his team work intimately with pri-

vate and business clients to identify and understand their business and personal financial

goals and aspirations.

Les’s dedication and commitment to his customers was recognised in October 2013 when

he was awarded the Elders Financial Planning "Practice of the Year Award".


Our Board

PAGE 9

Board of Directors cont’d

Sue Slavin

Director

Sue is delighted to share her wealth of skills and knowledge with Bridging the Gap and

accepted a position on the Board in July, 2013.

For nine years Sue served as the Chief Executive Officer of one of Perth’s largest public

training organisations, West Coast Institute, where she was responsible for leading the

repositioning of the institute from a single campus facing serious financial issues, to the

thriving future focussed organisation it is today. More recently Sue opened her own

Strategic Leadership Consulting and Coaching business, specialising in strategic leadership;

building resilient, future focussed organisational cultures; coaching for peak performance

and to achieve professional goals; developing business relationships with China;

government liaison; public speaking and building effective networks.

Donna Gordin

Director

Donna’s career spans a variety of Industry’s including Mining, Hospitality and now Real

Estate, where she has owned and run a small business (Home 2 Home Realty) since 2005

where she trains and employs local people in the Rockingham region.

Donna has been actively involved in politics since 2008. Her passion for politics saw her

endorsed as a Candidate in both the 2010 and 2013 Federal Elections. While unsuccessful

in her in campaign to win, the local community benefited as a result. Additionally, Donna

was able to assist BTG in securing a Green Army Project. She is connected to the local

community through her fundraising for NFP groups, and an active member of both BNI and

the Rockingham Kwinana Chamber of Commerce.

Marina Vergone

Director

Marina joined the Board of Bridging the Gap in December, 2013.

Married with three sons, Marina has lived and worked in the Mandurah community for

over 19 years. Her family name is well known for over 70 years with many beautiful fruit

orchards found throughout the Peel Region. Whilst working in the family business Marina

also became a qualified Level 1 Boxing Coach at the local PCYC. She thrives on keeping

busy and giving back to my community and in 2013 her campaign for the position of Mayor

for City of Mandurah was successful.

When she is not busy with council duties she enjoys a round of golf and partaking in the

fabulous lifestyle that Mandurah has to offer.


Our Board

PAGE 10

Letter from the Auditor


Financial Report

PAGE 11

Abridged Financial Report


Financial Report

PAGE 12

5-Star Service Provider

At Bridging the Gap we pride ourselves on providing a

trusted and personalised service, because we genuinely

care about building our community one person at a

time.

The Job Services Australia (JSA) team has gone from

strength to strength over the year. This year we have

assisted more people into work than ever before. The

Rockingham, Wembley and Spearwood teams have

retained their 5-star rating from the Department of Employment for the second year running.

The Mandurah office started the year servicing around 50 Disability Employment Service clients, then in

July the Department of Education, Employment and Workplace Relations offered us new business with the

delivery of Job Services Australia working with approximately 590 clients. Early in 2014 we were again

offered a very large allocation of business covering Mandurah and Pinjarra. So in the space of a year the

Mandurah office grew from servicing around 50 clients to around 2090 clients!

Bridging the Gap placed 280 people into work experience over the year

Care and Persistence Pay Off

Cameron* was about 45 when he came to Bridging the Gap in 2010, suffering from alcoholism. His

Employment Advisor Kelly set him up at AA meetings, and over the course of their work together, Kelly

discovered that he had enjoyed working as a carer 20 years ago. Through our relationship with a local Aged

Care provider, Kelly and the provider supported Cameron as he completed his Certificate III in Aged Care.

“We followed up with Cameron every second day as he

was doing the course, and noticed a big improvement in

his motivation” Kelly said. So she arranged work

experience for him which resulted in Cameron being

offered a job there.

Cameron worked at the Aged Care facility for one and a

half years before he fell off the wagon. He came back to

Bridging the Gap after losing his license for drink

driving. Kelly got him back to the AA meetings, and

organised for him to attend a series of Bridging the Gap

training sessions to improve both his work readiness and

his job seeking skills. When he secured an interview, our

trainer helped him practice his interview skills.

Cameron got the job. He has been working there happily and productively for more than 6 months at the time

of writing.

* Client’s name and image have been changed



PAGE 13

Academy for Community Employment

The Academy for Community Employment offers an innovative

approach to employers’ recruitment needs. By using local

workforce talent, employers are able to select and recruit

candidates who have been prepared for their industry and

more specifically tailored to suit their company culture and

organisational values.

The academy was born in July 2013, funded by the Australian

Government Department of Human Services through the Better Futures, Local Solutions initiative.

Between then and the end of the financial year the academy registered 55 candidates, 53 of whom

achieved their Passport to Employment and 37 of those graduates secured sustainable employment.

TJ’s Story

“My culture is different to Australia and here at the Academy I got real help. I

want to say special thanks to Caroline—she helped me a lot to find a job and to

lodge my permanent resident file. Now I am working full time and I am so

happy from my job. I have two degrees from my country but was unable to find

work for a long time. I undertook some training in the beauty industry and was

able to secure a job in waxing with a business partner of the Academy. It’s

because of their connections and the advice received from the Academy that I

got the job.”

TJ—Academy Graduate

David’s Story

“Hi Academy Team, and thanks for the follow-up. Things are good. It's a pretty

convivial atmosphere and the other guys have been supportive as I learn the

ropes. This is a photo of me picking and packing! The only real pain is the

commute, as I seem to be headed trafficwards both ways! Getting used to it,

though, just so glad to be working full time and earning again the traffic is

nothing really. Thank you again for all your help and support. I was frankly

amazed by how prompt and insightful you were, and how interested in the

specifics of my situation. Getting such individualised support made all the

difference. All the best thank you again.”

David—Academy Graduate



PAGE 14

Training

BTG’s Life Long Learning Centre delivers both

accredited and non-accredited training and career

development to the wider community across all regions

and Local Government Areas. Our programs support

career choices and provide training suited to the needs

of the individual.

Our training scope includes:

Computing short courses (non-accredited)

Choose Get Keep Advance (non-accredited)

New Directions (non-accredited)

Career Development including Coaching Young People for Success

Certificate I in Work Preparation (accredited)

Certificate II in Business (accredited)

Certificate III & IV in Community Services (accredited)

Certificate II in Conservation & Land Management (accredited)

Certificate II in General Education for Adults (accredited)

Bridging the Gap’s

training programs, 10

years ago, and now


Develop Their Skills Helping People

PAGE 15 PAGE 15

Crossing Point

Bridging The Gap’s Crossing Point program inspires young people

from our communities to make positive changes to their lives and

those around them by challenging them to be all that they can be. It

is aimed at teenagers who are struggling with attendance at school.

We take them on a transformational journey that will see the

development of core leadership skills and provide the confidence to

take control of their lives.

The uniqueness of our Crossing Point program comes from the

combination of different activities that create a journey for each young person, culminating in career

development, leadership skills development and the challenge of an overnight hike and camp. We have

the flexibility to deliver any or all parts of the program. Our “classroom” is not just in the classroom but

also at the outdoor facility at Fairbridge.

This last financial year Bridging the Gap has engaged and challenged 36 young people to step out of their

comfort zone, build on their strengths and conquer their fears, and develop the skills to confidently pursue

employment or education opportunities.

In November 2013 Bridging the Gap hosted the Raleigh International Asia Pacific conference, with funding

from the City of Rockingham. 43 young leaders from around the world gathered in Rockingham for a

weekend dedicated to the latest local and global citizenship activities driven by groups of committed

people intent on making a difference in their world.

Also in November Bridging the Gap organised a Leaders Luncheon attended by 86 people to learn about

global, national, state and local initiatives are engaging young people.

FUELLS

The FUELLS or Future Understanding of Education and Lifelong Learning Skills aims to provide young people

with the skills, knowledge and practical experience that will enable them to re-engage with alternative

education. It was developed by youth workers with solid experience of the often complex barriers facing our

youth that prevent them from attending school.

In early 2014 we ran FUELLS programmes in Mandurah and Rockingham for 18

students. In the tailored semester-long programmes the young people learned

practical skills such as budgeting, healthy eating, caring for mental health,

communication skills, health and safety and job seeking skills. Most graduated

with a Certificate I in Work Preparation, and many went on to further learning

at TAFE or other training.


Develop Their Skills Helping People

PAGE 16

Ngulla Training & Community Centre

A unique community-based working and training environment, Ngulla is an innovative horticultural-based

social enterprise to generate employment and work place training opportunities for local youth, job

seekers and the community. In September 2013 Ngulla became a dedicated learning facility auspiced

through BTG’s Registered Training Organisation (RTO).

Ngulla training is focused on experiential learning with written material encompassing just 25% of core

learning. This approach was adopted to eliminate issues of numeracy and literacy shortfalls within the

student body.

In this financial year both accredited and non accredited training programs have been delivered including

work experience in building and construction, handyman projects and plant propagation as well as

Certificate II in Conservation & Land Management.

In June we developed a traineeship program for indigenous people in partnership with CSBP, where two

young trainees will attain their Certificate II in Conservation & Land Management whilst working on

projects to enhance the gardens and landscaping at CSBP’s Kwinana site. Upon completion of the

traineeship, the trainees will be supported by both Bridging the Gap and CSBP to help them gain full-time

employment. It is intended that this will be an ongoing aboriginal traineeship programme with a major

employer in the Kwinana Industrial Area.

Two social enterprises were born at Ngulla during the financial year:

Ngulla started producing “Seed Bombz”, small balls of seeds encased in Western Australian clay and

peat. The bombs can be thrown in a corner of the garden to grow native shrubs. During the

prototype phase, seed bomb packages were placed in the reception area of local businesses for

people to pay a donation and take one. The prototype demonstrated an appetite for the product in

particular demographics, which will be

developed in the next financial year.

A pilot worm farm was built, to process

the food waste from Bridging the Gap

offices. By reducing the amount of green

waste going to landfill, we can reduce the

amount of methane (a significant

greenhouse gas) produced in landfills and

at the same time produce high value

fertiliser and soil booster. The pilot was

successful and the project will be

expanded in the next year.


Stronger Communities Building

PAGE 17

ASPIRE

ASPIRE was initiated in 2010 by Bridging the Gap as a social innovation, with a specific intention of

addressing the effects of long-term intergenerational unemployment in Kwinana families. ASPIRE’s core

functions include counselling, mentoring and facilitation of support networks for clients who have been

unemployed for at least one year or are affected by generational unemployment. The program is funded

by the Australian Government’s Department of Human Services through the Better Futures, Local

Solutions initiative. ASPIRE has engaged with more than 50 families over the last year. Outcomes have

included:

Employment;

Business start up;

Training;

Voluntary work/ work experience;

Engagement with relevant services; (e.g.. financial counselling, medical, welfare, food relief)

Assistance in gaining accommodation; and

Assisting clients to overcome personal barriers.

Aspiring To Change Lives

Gerald* and Beryl* come from a history of extreme hard drug use.

When ASPIRE started working with them in February 2014 they had

ceased from hard drug use but were using cannabis regularly. Beryl

was struggling with anxiety and depression and using prescription

medication (anti depressants and Valium). Neither of them were

working - Gerald had lost his job at a large hardware store because his employer had seen him doing a drug deal

in the car park. With a 7-year old child to care for, Gerald and Beryl accessed ASPIRE through outreach at Victory

Care Food Relief. They received emergency food parcels from Victory Care and pastoral care/counselling from

ASPIRE.

Two years of hard work by Beryl and Gerald, along with ongoing guidance and support from ASPIRE and other

providers, has yielded amazing results. Both have since ceased illicit drug use, and Beryl has stopped taking

Valium and cut down her anti depressant usage (under GP supervision) to the point where she is close to not

needing it. They are both accessing support from The Smith Family for their child, St Vincent de Paul, Victory

Care, Red Cross Financial Counselling and a job services provider. They have made significant financial

improvements and are focusing on proper parenting and addressing their own personal issues. Gerald has gained

full time employment in a department store and is also doing casual work plastering. He has also engaged in a

local church with their child and they continue to receive support and ongoing counselling through ASPIRE.

Both Gerald and Beryl have displayed visible evidence of improved mental health and are setting goals, taking

responsibility and adopting positive lifestyle choices.

* Client’s names and images have been changed



PAGE 18

Bike Restoration Partnership Program

Through funding from the Department of Education, Bridging the Gap

has partnered with Dismantle to deliver a unique alternative learning

opportunity for youth at risk aged 16 and 17 years.

Participants fully restore recycled bicycles for charity after completing

a comprehensive and hands-on bike mechanics course, while

Bridging the Gap delivers a wrap-around service that connects them

to further education and employment opportunities by delivering

Certificate I in Work Preparation and Career Development.

In the 2013-14 financial year there was a programm in November in

Mandurah then another one in May in Cockburn, totalling around 20

participants.

Sustainability

Bridging the Gap is a supportive member of the community. We are committed to equal opportunities,

both for our own employees and those we assist into work.

To ensure our sustainability as a business, we are diversifying our income streams by creating ways of

marketing our expertise to the wider community. At the same time we are developing social enterprises

into profitable aspects of our business.

We strive to reduce our environmental footprint year on year. The worm farm pilot plant prevented

around 400kg of methane being produced over the financial year, by converting food waste into fertiliser

and soil booster. Our environmental ambassadors (called “Green Geeks”) have been promoting better

office habits including reducing paper usage and reducing electricity usage.

Employment at Bridging the Gap 1st July 2013 30th June 2014

Number of full-time employees 43 64

Number of part-time employees 11 8



PAGE 19

Bridging the Gap Gift Fund

Many BTG employees generously contribute a portion of their wage (anywhere from $2/fortnight

upwards) to the Staff Gift Fund, which is used to help worthy causes in our local community. In the

financial year ending 30 June 2014, our staff donated $1333.50. The funds were distributed to two families

in need.

Samantha* was a young single mother of two young

children. She had recently left an abusive relationship

and was getting no financial support from her ex.

Then her car broke down and the CV joints needed

replacing.

With no car she was really struggling to get her kids to

day-care and school, and to look for work which she

desperately need to make ends meet. The Gift Fund

gave Samantha $600 to assist with car repairs, school

fees/uniforms, and to buy food.

Brad* and Janet* have three

children. Brad had been

retrenched from his welding job.

He was looking for work and had

hopes of getting a job soon. Janet

was also looking for work. They

were about to have to leave their

rented house, and their best plan

was to pitch a tent in a friend’s

back yard. The Gift Fund gave

Brad and Janet $1000 to help them

through this rough period.

* Client’s names and images have

been changed



PAGE 20

Bridging the Gap would like to thank and acknowledge the many organisations with whom

we partner to deliver our programs and initiatives.

Advance Business Specialists

Anglicare

Australian Government

BGC Builders

Business Foundations

City of Kwinana

City of Mandurah

City of Rockingham

CSBP

Department for Child

Protection & Family Support

Department for Training &

Workforce Development

Department of

Corrective Services

Department of

Education

Department of

Employment

Department of

Human Services

JOBfutures

Kwinana Industries Council

Landcare Australia

Life Business

MACC (Medina Aboriginal

Cultural Community)

Mission Australia

Murray House

Resource Centre

OneLife

Serco

Tammy Tansley Consulting

We gratefully acknowledge ...


Partnerships

PAGE 21

Australia Workforce Training

Australian Brick & Blocklaying Training Foundation

Career Works

CCI WA

Centrelink

Challenger Institute of Technology

Clontarf Foundation

Community First

David Wirrpanda Foundation

Fairbridge

Fremantle Multicultural Centre

Geraldton Regional Community Education Centre

Halo

Headspace

Juvenile Justice

Kirana Training

Kwinana Early Years Services

Kwinana Volunteer Resource Centre (COK)

Lotterywest

Master Builders Association

Media Engine

Medicare Local

Meerilinga

Mercycare

Multicultural Youth Advocacy Network

(Australia)

Murdoch University

Palmerston Association

Passages Resource Centre

Peel CCI

Peel Youth Medical Service (PYMS)

Polytechnic West

PVS Workfind

Raleigh International

Red Cross

Rockingham/Kwinana Chamber of Commerce

& Industry

SMYL

South Metropolitan Education Region

St John of God Health Care

The Billy Dower Youth Centre Mandurah

The Salvation Army

The Smith Family

Uniting Care West

Victory Care Community Services


Support Agencies

PAGE 22

Bridging the Gap would like to thank and acknowledge the many organisations who

provide us with additional support for our clients, programs and initiatives.

We gratefully acknowledge ...

Bridging the Gap | Rockingham (Head Office)

10 Leghorn Street Rockingham, WA 6168

PO Box 675, Rockingham WA 6968

Phone: +61 8 9550 1111 | Fax: +61 8 9592 8217

Email: [email protected]

www.bridgingthegap.org.au

facebook.com/bridgingthegapwa

Bridging the Gap | Wembley

Level 1, 46 Salvado Road, Wembley

Phone: +61 8 9380 4705 | Fax: +61 8 9380 4716

Bridging the Gap | Spearwood

Unit 4, 235 Rockingham Road, Spearwood

PO Box 7044, Spearwood WA 6163

Phone: +61 8 9434 6575 | Fax: +61 8 9434 6794

Bridging the Gap | Kwinana

Darius Wells Library & Resource Centre

2 Robbos Way, Kwinana WA 6166

PO Box 221, Kwinana WA 6966

Phone: +61 8 9419 2553 | Fax: +61 8 9439 2552

Bridging the Gap | Mandurah

56 Mandurah Terrace, Mandurah

and 69 Pinjarra Road, Mandurah

PO Box 1756, Mandurah WA 6210

Phone: +61 8 9586 3888 | Fax: +61 8 9586 3999

Bridging the Gap | Pinjarra

c/- Murray House Resource Centre

14 James Street, Pinjarra

Phone: +61 8 9586 3888 (Option 4)

Ngulla Training & Community Centre

68 Born Road, Casuarina

Phone: +61 411 366 385

Facebook.com/Ngulla

annual report 2013-2014

Documents

community services

work page

skills page

board page

training services

employment services

financial report page

job services clients