of western massachusetts

annual report 2012

1

Dear Friends of JFS,

This has been a remarkable year for Jewish Family Service which has included many hours of Board involvement as well as a growing group of volunteers engaged in diverse activities. We are so proud of our dedicated staff whose professionalism shines under the visionary leadership of our President and CEO, Bob Marmor.

Our Springfi eld locations, on Lenox Street, Sumner Avenue and our offi ce on the Springfi eld Jewish Community Campus are bustling with activity. Because of the care and concern of our community, we are able to respond to the ongoing needs of both the Jewish community and the community at large through counseling, eldercare services, the resettlement of new Americans, the urgent economic response initiative and a whole host of other activities.

One of the newest developments for Jewish Family Service has been the creation of an interactive website. We are very proud of the way in which people can now visit us electronically. We have also initiated an e-newsletter, “Community Matters”. We hope that both of these offerings make it easier to learn about JFS and the work that we do.

On behalf of everyone at JFS, thank you for your continued support of our agency. We are truly grateful.

Sincerely,

Marsha Shapiro Chair of the Board

mission statementWe provide professional services to assist all individuals and families with life’s planned and unplanned challenges and transitions, based on the Jewish principle of performing acts of loving kindness, Gemilut Chasadim.

our valuesWe value and honor the fundamental sanctity and worthiness of all human beings, Tselem Elohim.

We demonstrate dignity and respect in every aspect of our work, Chessed.

We put into practice a commitment to heal and repair the world, Tikkun Olam.

We operate with fi scal effi ciency and integrity, Haginut Ba’asakim.

jfs board & offi cers2011-12 Offi cersMarsha Shapiro, ChairDaniel Plotkin, Vice ChairHermine Levey Weston, Vice ChairLuis Escobar, TreasurerAnita Sarro, Secretary

2011-12 Board MembersAmy BrickerAndrea ChasenJonna GabermanJanice GreenbergDebra Ann LatourElizabeth LeshineSheldon LyonsTodd Ratner

Life Board MembersHyman DarlingJoseph DorisonAlan SkoleMichael SorrellBernice Thaler

President & CEORobert Marmor

chair’s message

fi nancial report

Income 2011

Contributions $97,473

Jewish Federation $58,450

United Way of Pioneer Valley $83,764

Government Contracts, Grants $1,235,375

Program Fees $805,395

Lenox Rental Income $70,163

Interest, Dividends, Misc $3,647

Realized Gains/Invst. $(1,586)

Total Support and Revenue $2,352,681

Jewish Family Service of Western Massachusetts And Lenox Charitable Fund

4%2%<1% 4%

52%

34%

3%

2

our programs

COMBINED STATEMENT OF ACTIVITIES FOR THE YEAR ENDED SEPTEMBER 30, 2011

Expenses 2011

Adoption Program $2,160

Older Adult Program $413,589

Counseling Program $634,261

Jewish Family Life $121,445

New American Program $911,744

Lenox Charitable Fund $51,477

Marketing and Development $96,797

Management and General $81,199

Total Expenses $2,312,672

2011

Change in Net Assets $40,009

Net Assets–Beginning $335,653

Net Assets–Ending $375,662

This fi nancial information is excerpted from the complete fi nancial statements for the year ended 9/30/11. Audited by the fi rm of Moriarty & Primack Certifi ed Public Accountants. The full fi nancial statements are available upon request at Jewish Family Service of Western Massachusetts, Inc.15 Lenox Street, Springfi eld, MA 01108.

community programs In response to changing needs and demographics, we are developing new, innovative services and programs that address traditional and contemporary Jewish family life. Cutting edge social services includeoutreach to Jewish individuals and families. We offer support groups, educational programs, lectures, classes, workshops and new ways to make or strengthen Jewish connections.

315 individuals enriched by Jewish Life programming.

older adult programs Elder care is a hallmark program at JFS; people count on us as impartial experts to help them solve problems for the health and wellness of their loved ones or themselves. Elders and their families look to us for support and resources because families now live further apart. The changing face of our community requires a multitude of services including guardianship, geriatric care management and crisis intervention.

602 families received guidance and 62 frail elders were cared for through guardianship.

volunteer programs We believe that healing the world begins with one person at a time. Get involved with JFS; bring your talents, skills and interests. We have short and long term volunteer opportunities: good cheer phone calls to elders, helping a refugee family navigate their new life, graphic design and video editing - and that’s just the beginning. Volunteering with us is ideal for people who would enjoy working from a Jewish base for thegreater well-being of the entire community. Join us!

52 volunteer donated 2080 hours to JFS

counseling programs We assist families and individuals who are coping with diffi cult problems, challenges and every day life transitions. Our caring and compassionate professional staff can work with you to address personal loss, depression, trauma, relationship issues or other troubling circumstances in your life. We offer a sliding fee scale and accept most major insurances, including MassHealth and Medicare.

945 individuals received compassionate care to help them solve their problems

refugee resettlement and immigrant programs We welcome refugees from around the world who are fl eeing religious and political persecution. Our agency is nationally recognized as having a premier resettlement program, working with the Hebrew Immigrant Aid Society (HIAS) and the U.S. Department of State, to settle refugees in our Springfi eld community – their new home. Our innovative programs and comprehensive services assist refugees in becoming engaged U.S. citizens. We also offer citizenship and naturalization services to immigrants with legal permanent residency.

205 refugees from around the world were resettled and 960 individuals were helped with resettlement programs.

5%

<1%

18%

27%40%

2%4% 4%

3

legacy society contributors

Shira AtikLawrence & Sue BernsteinAmy BrickerIda Caplan*Andrea ChasenMelvin Cohen & Pamela SmithHyman DarlingCatherine DorisonJoseph DorisonSeymour Frankel

Myra & Jerry GoldMarc GoldmanSusan GoldmanElliot GreenbergJanice GreenbergHarold GrinspoonEdward & Susan KlineAvrom Kushner & Nancy Posnick-KushnerJonathan LaskoJeannine LeBlanc

Bruce LeshineElizabeth LeshineMichael & Debra LatourRobert MarmorArthur & Rebecca Marshall*Mary Louise & Newell Nissenbaum*Ronda Parish & Herbert WoodDaniel PlotkinMollie PlotkinTodd C. Ratner & Amy Grodsky

Suzanne RosenbergMichael RothbergAnita SarroMark ShapiroMarsha ShapiroAnne WeissSteven WeissHermine Levey WestonBruce Wintman & Jonna GabermanSix anonymous donors

We are extremely grateful to our visionary leaders who have made commitments to support Jewish Family Service through their estate plans:

Funders B’nai Tzedek Youth FoundationCity of Springfi eld: Dept. of Health & Human Services Dept. of Elder AffairsCommunity Foundation of

Western MassachusettsGreater Springfi eld Senior ServicesHarold Grinspoon FoundationHebrew Immigration Aid SocietyHighland Valley Elder ServicesJewish Endowment Foundation of

Western MassachusettsJewish Federation of the BerkshiresJewish Federation of Western MassachusettsMassachusetts Bar AssociationMassachusetts Department of Public HealthMassachusetts Executive Offi ce of Health & Human Resources: Dept. of Elder Affairs Offi ce for Refugees & ImmigrantsMassMutual Financial GroupMass. Rehabilitation CommissionThe Laurence J. & Ann Rubenstein FoundationTD Bank FoundationUnited Way of Pioneer Valley

CollaboratorsAllen Park ApartmentsAlzheimer’s Association, NH/MA ChapterAmherst Survival CenterBaystate Medical CenterBeit AhavahBerkshire Insurance GroupBoston CollegeCaring Health CenterCatholic CharitiesChabad HouseCombined Jewish Philanthropies: Jewish Community Relations CouncilCongregation B’nai IsraelCongregation B’nai TorahElder Services of Berkshire County, Inc. Fallon Community Health FoundationFranklin County Home Care, Inc.FutureWorksGeorgetown CondominiumsGray HouseGreater Springfi eld Council of ChurchesHeritage AcademyIslamic Society of Western Mass.Lander Grinspoon AcademyLongmeadow Senior CenterLutheran Community ServicesLubavitcher Yeshiva AcademyJewish Community of AmherstJewish Family Service of MetrowestJewish Geriatric Services

Massachusetts Association of Jewish FederationsMercy Care - Forest Park New England Farm Workers CouncilNorthampton Survival CenterPark Edge ApartmentsRachel’s TableRussian Community Association of MassachusettsShriners’ Hospital for ChildrenSinai TempleSmith CollegeSpringfi eld Jewish Community CenterSpringfi eld Housing AuthoritySpringfi eld CollegeSquare OneSt. Jude’s ChurchSt. Mary’s Church, LongmeadowSt. Mary’s Church, NorthamptonSt. Peter’s ChurchValley Opportunity CouncilWest Springfi eld Public LibraryWestfi eld State UniversityWestMass ElderCareSpringfi eld Public SchoolsTemple Beth ElTemple IsraelTrinity United Methodist ChurchWestern New England University

We gratefully acknowledge these corporate, public and nonprofi t organizations for their fi nancial support and partnership. Thank you.

funders & collaborators

4

$10,000–$24,999The Barrington Foundation, Inc.

$1,000– $4,999 Amy BrickerMartin & Marian BroderSamuel DorisonIsadore & Amanda JermynMaxine LeveyMassMutual Financial GroupLarry & Julie PortPosnick Family FoundationSteven & Hana RivkinMichael Rothberg & Shira AtikRonald & Brenna SadowskyAnita Sarro & Randy PurintonMark & Marsha ShapiroHermine Levey WestonBruce Wintman & Jonna

GabermanOne anonymous donor

$500–$999 Fredric BrownsteinSheila BudnickRichard & Diane FriedbergMichael & Sally GinsburgJoy HendelLocal Resettlement FundRobert MarmorArthur & Rebecca Marshall

Legacy FundLois MeyersDaniel & Mollie PlotkinDavid & Ellen RatnerSuzanne RosenbergJacob & Estelle ShammashMichael & Jannell SorrellEric & Elizabeth Stahl

$100–$499 David & Sharon AminiaStuart & Michelle AnfangElan Barnehama & Nisa ZaltaEric & Margie BergLawrence & Susan BernsteinRandall & Maxine BernsteinElliot & Anne BloomMichael BogenFreeman & Audrey BotnickRichard & Barbara BrodyJeffrey & Susan ChaninJonathan & Andrea ChasenKenneth & Linda Cohen

Sidney CooleyJeffrey CossinBenjamin CoyleAlan & Brenda CurtisSteven & Amy DaneHyman & Meryl DarlingGeorge & Sherry DickermanGeorge DicksteinJoseph & Catherine DorisonRichard & Jane EngelmanNancy O’FaganGeorge & Sylvia FalkSteven & Donna FeldmanWilliam & Susan FirestoneSteven FischelRichard Gaberman &

Betsy Heit GabermanAlan & Bette GersteinStanley & Candy GlazerMorton GoldbergThelma GoldbergJonathan & Susan GoldsmithAbraham Goodman Fund for

ImmigrantsEdward GreenbaumElliot & Janice GreenbergFrank & Beatrice HanoPhilip & Margaret HendelThomas & Elaine HenshonMark & Ronda JackowitzDavid & Pamela KalmanAlan & Myrna KaplanMary Ann KaplinskyCheryl KaplowitzMichael & Carole KatzMorton & Dorothy KatzRichard & Karen KesslerVictoria KissBarry KittredgeGeorge KittredgeEdward & Susan KlineArthur KrulewitzMichael & Debi LatourRobert Leavitt & Donna FisherArthur & Kitty LeviMarc & Iris LinsonJay & Beatrice LoevyVictoria LuftmanSheldon & Linda LyonsDonald & Linda McKeoughDavid Morse & Susan ShepardJay MusenRonald & Ronnie Sue NadelLawrence & Nancy Nathan

Robyn NewhouseJane NewmanJeffrey & Francine OchsDavid & Sheila OkunRobert & Susanne OsofskyRonda Parish & Herbert WoodJudd & Rhoda PeskinDavid Pesuit & Elaine UlmanLeonard & Adrienne PlotkinStanley & Susan PolanskyTodd Ratner & Amy GrodskyCarl ReinerF. L. Roberts and Co., Inc.Joan RosenbaumAlan RosenbergDaniel & Jane RothschildPaul & Phyllis SalvageAndrew SaykinWarren & Jenny SchreiberJerry Schreibstein &

Harlene GinsbergBarry & Jane SchulmanSteven & Rita SchwartzRonald & Elaine ShepardDavid & Michelle ShrairGordon Snider & Sarah EverettMichael Solon &

Christina deMezaGeorge & Linda SpitzLawrence & Cynthia StarrRoy & Candace StillermanJeffrey & Anita SussmanBernice ThalerJohn Todd & Dorothy NemetzUnited Church of ChristSheila WeinbergRuth WeissSteven & Nadine Wenner

Alan & Ava WillsElaine Wintman13 anonymous donors

$50–$99 Edith AllenSylvia AllenFrances BarnardScott Barton & Randi KleinPhillip BermanSheila BlumKathleen BowlerHester BroadMichael Ceppetelli &

Martha FinkelRobert Chipkin &

Carolyn RobbinsDavid & Susan CornMark & Phyllis DindasLillian DresslerRichard & Carol EngelsonNeil & Trudi EpsteinWilliam & Marjorie FeinbergMichele FeinsteinEdward & Merle FeldNancy Flam & Neil KudlerMichael & Erica FreedmanMyron & Penina GlazerJerome & Myra GoldEllis & Roberta GoldbergDaniel & Kathy GoodmanJoel & Bonnie GordonAmy GreenbaumSamuel & Joan Ann HellermanMichael & Carole HirshbergSarita HudsonKenneth & Abigail JaffeJewish Community of Amherst

our generous donors

5

Stephen Kaplan & Susan Jaye Kaplan

David & Jodi KaufmanRichard & Harriet KimballOleg & Natalia KofmanRonnie LeavittEric & Norma LeeBennett LevineCharles & Carol LibowitzEugene & Yelena LitvinovJeffrey & Sharon MandellDoris MargolisPatricia MarionJessica MasonSean & Lauren MunsterPamela O’KeefeHarold OkunJune OkunMerton PeckSamuel & Ruth PoppelMonroe & Joan RabinEdward & Linda RaddingHarold & Sally Anne ResnicHyman & Jackie RobinovitzShelley RomeBernice RothbardPaul & Marsha RothschildIan & Shari ScheinJeff & Jill SchwartzLeah SchwartzRichard & Harriet SegoolJonathan Sheffi tz &

Andrea NewmanEdward ShoreLewis & Diane SilvermanRobert & Sheila Simon

Maxine SisitskyAngenette SmithPatty SteinEllen VanScoyocCarol WernickBruce & Barbara Winer8 anonymous donors

$1–$49 Ms. Estelle AbramsEstelle AbramsRonald Ackerman &

Cleo GormanBenjamin & Jacqui AdlerShirley AkermanDavid & Diane AlpernMelvyn AltmanJoanna AvilesAlda BalbinoAdele BardenMark & Loretta BarowskyTheodore & Laura BelskyHerbert & Ann BerezinAlan Berkenwald &

Joan Schaffer-BerkenwaldArthur & Joanne BertrandJoel & Betsy BertuzziBarbara BinskyPaul BloomNelia Blyankman &

Anna MargolinNatanya BraunRuth BrennerHanh BuiSusan BurkHelen Burstein

Adele CitronAlvin & Shirley CohenBruce CohenJoseph & Cathy CohenJudith CohenLeonard & Carole CohenShera CohenSusan CohenClaire E. Cohen-StelzerJoyce ContoisRobert & Shari Beth CooperJohn & Barbara CorcoranHoward & Esther Rae DavisTimothy Diehl & Debbie CharrenCharles DorisonLiza DorisonJanet DraymoreShirley EhrlichRobert & Karen EngellMyer Ezrin & Elaine BeckerTrish FarringtonAbraham & Toby FeinsteinJessica FeldheimJesse & Leona FieldmanIna FineDorine FinermanSaul FinestoneLillian FinkBarbara FinkelGunther & Thais FischelRobert & Dorothy FleischnerMyron & Ellen FollettRobert & Betsey FreedmanGenya GertsenzonGerald & Leah GlasserMichael & Theo Glickman

Samuel & Maxine GoldbergMarc & Susan GoldmanEleanor GoldstickMarisol GonzalezRichard & Diane GoodmanSelma GreeneEllen GreyHaim & Yaffa GunnerShirley HershJoseph Hershon & Rina MillerIrving HorowitzTheodore & Judith IngisBarbara JacksonTracy JeanisRobert KadisSteven & Leslie KaimGary & Roberta KamenSteve & Ellen KappelDaniel KarpmanZane KatzJeffrey Korff & Shelley SteuerSylvia KrainsonElina KurbanovJosif & Sulamit LadinJonathon LaskoAlice LawrenceKenneth & Jeannine LeblancSteven LepowHoward & Kay LernerAlan & Joan LevineAlan & Shirley LevitzJoseph LiebermanStanley LightRichard LilieMiriam LowellMorton & Susan LynnGlenn & Maria MarkensonJudith MasonMonika McCarthyDavid & Sandra MerrillGlenn MichelmanAnne MillerBernard & Selma MilsteinMarion MindelGoldie NewmanLucilia NunesJames Osofsky &

Suzanne SilversteinSabina PapaiSelma ParoshinskyJames & Nancy PelletierDavid & Deborah PeskinBernice PineJudith Plotkin

our generous donors (continued)

6

David & Susan PorterRobert & Jeanne PotashRobert & Marilyn RappaportGloria RaySeth & Kathy RobertsAnne RobinsonMichael & Rona RosenLauren RosenbergMichael & Joan RosnerEileen RutmanFrances ScheckterNaomi SchoenbergMorton & Frances ShamesMarjorie ShermanLina ShtromRemir & Lydia ShtromAlex & Galina SokolskiyElliot SoltzAllen SommerGeorge SosinLeon & Barbara StechenbergSteven & Carol SteinerDereck & Abby SternFrancine StraussGeorge & Sydney TorreyNoreen TrennerMargarete VogelSidney WeinerShirley WilsonJudi WischJerry Wise16 anonymous donors

In KindLilia AdzigireyDoug AllenDomenic BattistaFrederic BaxterDeena BealsMarthe BeauchampBen BlackMichael BogenPat BowlerHester BroadMartin & Marian BroderSusan BurkConnie ChaitovskyHerbert & Diann CohenNancy ColeBarbara ConsolmagnoMark & Elisabeth CrannaSuzanne CroninGail CruiseMark EdwardsNeil & Trudi EpsteinJudy FachsJane FeinbergBabara FiordaGunther & Thias FischelSam FreedmanDale FritzeRichard M. Gaberman & Betsy

Heit GabermanDonald GardenSusan Russo GelbartRafi k GhalainiStanley & Anita GlasserStanley & Candy Glazer

Jill GoodmanDennis & Miriam GordanCathy GordonDiana HenryAnnette HeymanMr. and Mrs. HryniewiczMelvin & Delores HutnerSaad Abdul JabarScott & Erica KaplanLaura KesslerLynn LapierreKenneth & Jeannine LeblancLois LeventisLawrence Lipari Marketing &

DesignPhilip MarcusMarcus PrintingJudith MasonBonnie MikeshLoraine MunsellHieu NguyenDavid & Sheila OkunLee OrensteinMax & Lee OrensteinRobert & Susanne OsofskyWanda OuelletteSimma PetlockArchie & Hannah PistrichDavid & Deborah PoppelCeline QuinnTodd Ratner & Amy GrodskyGloria RayDaniel RichmanBeth RosenAnn Rosenberg

Suzanne RosenbergDorothy RubinDorothy SaxonPaul & Mary ScheerLisa ScheffHarold SerLisa SetianLauren ShanksMarie SheedyRobert SheetsAllan & Anita SkoleMichael Solon & Christina

deMezaAlexander & Inna SorkinRoman & Yana SteinPatty SteinMargo SteinbergMarlene SteinbergBarbara StollDorothy SullivanMargie ThompsonHoward & Carlin TrietschMargarete VogelWendy WebberVirginia WilsonFive anonymous donors

We apologize if we misspelled or omitted your name. Please contact us with any changes. Thank you.

salute to volunteers

Barbara AlbertIsraa AlzubaidiSusannah AuferothNancy BouquetElan BarnehamaElaine BeckerFredric BrownsteinJean CaldwellJeff ChaitSusan ChaninGaeton CloutierAnna Dancour

Joseph DorisonJan DraymoreMuriel DrewRichard, Ellen &

Stephen FreymanElaine GehaRhoda GinsbergKatherine GrenierJanice GreenbergJake GreenburgLisa KatzSteven Korn

Saundra LeightonBonnie LightElizabeth LightJoan MacMoneglePat McCarthyCarolyn MernoffCharlotte MeyerPat MinskBetty MyersPat O’ConnorAlexander PerezBarbara Perez

Fr. Bill PomeleauJanice ReismanMyrna RobbinsLauren RosenbergSandra RowleyMarjorie ShermanMildred StambovskyDavid SteinBeverly StrodelNancy SwyersRose TroianoKaren Utgoff

We proudly honor the dedication and enthusiasm of JFS volunteers who generously give their time and talents to support our mission.

* of blessed memory

A benefi ciary of the Jewish Federation of Western Massachusetts.

Hampshire / Franklin Offi ce253 Prospect StreetNorthampton, MA 01060(413) 737-2601

Main Offi ce15 Lenox StreetSpringfi eld, MA 01108(413) 737-2601(413) 737-0323 Fax

www.jfswm.org info@jfswm.org

Berkshire Offi ce196 South StreetPittsfi eld, MA 01201(413) 442-4360, x17

Springfi eld Jewish Community Campus1160 Dickinson StreetSpringfi eld, MA 01108(413) 455-1936

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